State Bank of India [SBI] Complaints & Reviews

Dear sir,

This is in regards to my sbi account number [protected] where i have deposited a cheque of rs 33, 000 dated on 24.08.2018 still the cheque has not been cleared from the bank after 18 days.

I have visited the bank almost 5-6 times in these 18 days as i am hugely suffering from lack of funds.
I want you to take some immediate action on this and do the needful asap.

Inspie of commitment no positive actions are initiated nor any resolution is provided - no positive response was given by executive on telephone - the executive conveyed and talked in very rude language and threatening as a third party recovery agent and to take the actions out of the banking norms. I dont understand how the bank is appointing the third party to recover and threatening to the customers which out of the rbi and banking norms if you are not able to cooperate and fulfill your commitments as discussed with your executive i will be compelled to take legal actions against the person who talked very rudely and third category language once against request to cooperate and fulfill your commitment to regularize my account. I very much respect and believe your best customers oriented credit card corporate body of democratic country, pl look into the matter and grant the justice immly vandan patel [protected] no response even after so many communications and reminder - as committed by your executive mr kunal bhatt - no assistance is provided to small customer of great credit card banking corporate- the total charges are not considered - where it was out of the banking norms and it can not be affordable to small customer - being great customer oriented credit corporate body of demcratic country - it should be considerd and grant the entire credti of the same immly - so i can reguralise my account - date it is not resolved - pl resolved immly - : sub: abnormal charges charged to my card ending – 7826 ref: personal meeting held and telephonic communication with mr. Kunal bhatt the executive of your corporate credit card baking sector of democratic country

I am a sbi credit card holders, i have paid all dues of my credit card but
At the moment i am job less and my outstanding amount will be per day increasing.
I want to get settlement but bank has given only 2 or 3 months installment to clear the
Whole amount but it is not possible for me to paid the same time. And they are continuesly
Harras me and shouted me. Mr bijendra singh as an sbi credit card employee from delhi
He was abusing me, it is so ridiculous.

My sbi account no.[protected] has been closed.
But branch didn't disable OD from closed account. And another account not updated on npci mapper because OD already exist while uploading this on SFG.
And all npci dbtl failed in previous closed account Mapping.
Kindly disabled OD from closed account.
And resolves this OD error.
SBI Account no.
[protected]
Aadhar no.[protected]
Thanks

Amazon refund of amount rs 424/- not received in my sbi account which was issued on 8 July 2018 by Amazon.

Reference number 374147

(I Called sbi customer care but told me to go to my home branch and the branch officer is saying to talk to amazon.)

Branch - SBI Khandwa Road Indore Madhya Pradesh

(The authorization code (Refund reference number) for the transaction is
374147)

I, mr. Amar ntah koley, account holder of sbi (A/c no. [protected], at branch code - 144). On 01.09.2018 i tried to withdraw rs. 20000/- from one sbi atm (Atm code - ifbn[protected] but no money was expense and rs. 20000/- has been deducted from my salary account. I lodged a complain on 01.09.2018 through customer care and one ticket no. Was generated (Ticket no. [protected]) and also i submitted a letter of complain at sbi mother branch (Branch code - 144) on 07.09.2018. But still no such action has been taken to get the money back.
Please do something as early as possible.
Thanking you.
Identity : amar nath koley
Sergeant of kolkata police
Lalbazar, head quarter
[protected]
E mail : amar. [protected]@gmail.com

I had applied and received sbi credit card 4 years back, after receiving card i did not activated because i did not like the service.

I inactivated the account. After 4 years i am receiving statement (Through sms and email) from sbi saying amount is due.
I reached customer care they confirm that account is inactive and no transaction done from my side.

Customer care asked me to send a mail stating the problem, i sent a mail to customer care and received response saying annual charges applicable for card. While issuing card they said no annual fees applicable on card.

I escalated to nodal officer as well but there is no response. (Interaction id - 1-[protected])

Points to be noted

1) whether card is active - no
2) did i swipe the card - no
3) did customer care people called me regarding outstanding amount - no
4) whether they included annual charges for first 3 years - no
5) whether customer care people reached me to keep the account active - no
6) did customer care people really tried to hear and resolve the issue - no
7) got response from nodal officer after escalation in stipulated time - no

Regards
Chaitanya

Sbi contact information:[protected], or[protected]Toll free)
Email: [protected]@sbicard.com

Dear team,

Kindly help me to recover my money back from investment intermedi, because first times rs.295/- has been debited from my account saying transferred to investment intermedi and i really dont have any clue what company is dis. And i never invested any amount in my whole life on such companies. Its really horrible. Its totally fraud. We earn money in the month and unecessarily the amount is debited which we dont know. Its really harassing and it is effecting damn badly to us because we are below poverty line and we earn on daily basis. Debiting such amount we cannot effort. So kindly look in this matter on asap basis. Waiting for precious feed back or reply.
Thanks regards.
Sachin. R. Utekar.

Hi,
I have taken the card 12 years back from sbi card and did the transaction of 15k and avail the facility of emi and but i got the money and paid the whole amt in one shot and close the account. It was my mistake i have not taken the letter from bank. My mobile number got change.
Now these people are hazing me & asking me for settlement.
Please help me in these case. I have not taken any loan for the bank or my bank chque is bons or my emi is drop anytime. I am trying to convene these people but i am not get any help.
Now i a have come to now that my credit history is very bad.
Please help me.

Regards,
Pravin vaswani.
[protected]

1. On scrutiny of settlement report of csd account no [protected] of this academy, a discrepancy for rs 3, 52, 766.28 (Rupees three lakhs fifty two thousand seven hundred sixty and twenty eight paisa only) has been found. You are requested to credit the same to our csd canteen fund account no [protected] at the earliest please.

2. Details of discrepancy for rs 3, 52, 766.28 (Rupees three lakhs fifty two thousand seven hundred sixty and twenty eight paisa only) has already been fwd to sbi kamptee branch vide our letter no 53/csd dated 11 jul 2018
—

I have a savings bank account in sbi digwadih (Sbin0002933).
I have requested the bank 3 times for full transaction rights in internet banking. Each time they told me that you will get full transaction rights in evening but this never happened.
This bank is the worst bank in the world.
I have to visit it several times for my work.
It's impossible to get solution in single visit.

Dear team,

Kindly help me to recover my money back from investment intermedi, because many times rs.295/- has been debited from my account saying transferred to investment intermedi and i really dont have any clue what company is dis. And i never invested any amount in my whole life on such companies. Its really horrible. Its totally fraud.
So kindly look in this matter on priority basis. Waiting for precious feed back or reply.
Thanks regards.
Tarang bansal

Sbi acc no - [protected]

Hello sir/mam

My state bank of india account number is [protected].
I had placed an order on reliancetrends.com of about 2698 rs. On 25th june. For some clothes.

Out of which two products were cancelled so i was supposed to receive 800 rs as refund from reliancetrends.com

Reliancetrends.com customer care gave me the reference number for the refund they have done from their side is
Nsbi[protected] and nsbi[protected]

On contacting state bank of india customer care they are asking to visit home branch which is in gaya, bihar and i am in bangalore.

It has been 2 months and 15 days and i have not yet received any refund from sbi bank.
Please help me with the refund.

Respected sir
I have apply sbi credit card more than 2 years always bank will decline my application without any reason i have currently use hdfc kotak credit cards but i dont know why sbi will issue my card my all payment is on time but sbi will reject my application without any information or anytype of verification now i am very frastuate with sbi bank service currently i also applied bpcl sbi card sbi executive will come me on 7th sep 2018 at3pm for ekyc then after i called the customer care department to know my application status they told me your application has been rejected i told then today your executive will come for ekyc or take my all paper without any verification you reject my card they told me i cant help you our backned team will reject i cant understand who is the sbi backend team without any verification they reject my application i also share you my two application run[protected] another one is[protected] so please check my details or tell me why my application will reject with full reason its my humble request you to please tell my rejection reason.
Thank you

I have a savings account in sbi digwadih branch.
I have completed my kyc by visiting branch 3 months ago. But, now am not able to withdraw money using my debit card.
The atm returns an error stating "response code 078, savings, account stopped".
My account is still active i confirmed calling sbi customer care. They told me to submit kyc.
3 weeks ago i submitted an application with kyc to reactivate my debit card but they did nothing.
I live far away from home branch and it is not possible for me to visit branch now.
If i have completed my kyc 3 months ago and my account is also active then why atm showing this error and am not able to withdraw money?
I have a very bad experience with sbi.

Please update me asap.

Else i would be lodging complaint against sbi in consumer forums.

Investment intermediatory, because many times rs.295/- has been debited from my account saying transferred to investment intermediatory and i really don't have any clue what company is this.

I have seen the same problem with multiple users too... Is this government management, its disgusting and people face unwanted situations due to this. Its sbi failure in security and management.

Let me update at [protected]@gmail.com

Thanks
Maninder

Name sandeep kumar.
1. Joint a/c with rashmi [protected] in sbi baranch code 50728. Cif no. Of sandeep kumar [protected].
2. Other a/c of my daughter in name of prapti ung sandeep kumar a/c [protected] with cif of prapti is [protected] in branch 674 3. Other a/c of my daughter in name of namya ung sandeep kumar with a/c [protected] cif of namya [protected] in branch 50728.
Now in all three sandeep, namya & prapti cif name is same as prapti. Kindly resolve this complaint. My mobile [protected]
— already mailed to you dated 05.08.18
— already given letter to you
— new cif form for sandeep kumar
— one ppf account of sandeep kumar exist with a/c [protected] and cif no of sandeep kumar is [protected] in branch code-674
So it is again requested to solve the case immediately

Dear sir,
Sbi contacted me to take the sbi credit card and i agreed to take it and provided them the complete documents. After that for verification they kept contacting me again and again. They visited my residence and office for verification. But even after this the verification process didn't end, they keep calling 2-4 times a day for verification. Fed up of this process i reverted them i don't need this card anymore. But every now and then they keep calling me for this. They are calling as such they are granting a huge loan. I am fed up of this sbi calls.

I would like the authority to kindly help me getting rid of this sbi calls.

Thanking you
Priti bhanushali

Dear sir,

Car loan account no: [protected]: requesting intervention and fair resolution for malpractices perpetrated by loan officer and branch manager of sbi, najafgarh road, new delhi

In august 2012, we were guided by the mahindra and mahindra dealership (Sri durga automobiles at moti nagar) to avail of a car loan from the najafgarh road branch of sbi. My wife and i met the loan officer ms. Renu garg at the branch and explained to her that we needed a loan of rs.11, 00, 000/- for a term of three years and that we were prepared to pay an emi of approximately rs.35, 000/-. However, ms. Renu insisted that we take a tenor of 7 years and a lower emi as our children were growing up and we should plan for contingencies etc. With our income at the time, we could easily afford a shorter tenor and insisted on the same. She finally gave us the below detailed terms for the loan:

Loan amount: rs. 11, 00, 000/- (Rupees eleven lakhs only)
Tenor: 60 months
Roi: 11.25%
Emi: rs. 22, 431/-

We found the terms to be reasonable and ms. Renu filled the emi amount as rs. 22, 431/- per month in the ecs documents and asked me to get the document endorsed from hdfc bank so this amount could be deducted from my salary account with hdfc bank as per the loan tenor of 60 months. During my visit to the hdfc bank, the branch manager of my home branch (Where my salary account exists) offered me a preferential rate of interest towards buying xuv500 as before endorsing the ecs document he wanted me to take the loan from their branch, however, on seeing the emi offered by sbi he said this is the best offer that i could get on the emi for 5 years (60 months). I came back to the sbi branch and narrated the incidence in verbatim; on knowing this discussion, the sbi branch loan officer rather proudly remarked that sbi was indeed the bank that offered the best emi and that i should not consider any other bank’s offer for the car loan. I was assured and there was no reason to doubt sbi loan officer’s claim.

However, after getting the ecs document endorsed by hdfc bank and returning to the sbi branch, i was surprised to see the loan agreement document stating a different loan tenor and emi amount. Ms. Renu vehemently insisted that we sign the loan agreement bearing tenor of 84 months and emi amount of rs. 18, 980/- as getting the loan agreement printed again would lead to a further delay of 2-4 days in the loan getting disbursed to the mahindra and mahindra dealership (Sri durga automobiles). She assured us that the records in the system would reflect a loan period of 60 months and that the emi of rs. 22, 431/- as per the ecs documents signed by us stands validated.

She justified the disparate terms mentioned in the loan agreement by insisting that:

ø it was only a formality and nothing to worry about
ø that the seven years mentioned in the loan agreement were not binding as our loan would anyways be completely paid up within 60 months
ø that she and the branch manager were available to resolve any issues should they arise in the future (Her exact words were, hum yahaan kisliye baithe hain?)

With this reassurance provided, we signed the documents as advised by her.

On apr 24, 2018, when we went to collect the noc from the branch, we were told that the emi of rs. 22, 431/- that we had been paying was short, and that we still owed the bank approximately rs.1.27 lakh along with interest for the short payment. To my amazement the same was neither shared with me nor was i ever informed in any communication from the bank until that day.

Needless to say, this was shocking and extremely disappointing for us as we had never expected a bank of sbi’s stature to make such absurd claims.

Even more disturbing was the fact that both, the branch manager, mr. K. K. Gupta as well as the loan officer ms. Renu who had processed our loan in 2012, had been transferred and completely denied any wrong-doing.

The present branch manager, mr. S. N. Mishra did not even want to hear or understand and be part of the issue, let alone resolve it. He refused to provide any information for escalation of this matter and only relented by telling us that we could meet the regional manager whose office was on the first floor, when we informed him that we would record and narrate his abhorrent behaviour to higher ups.in fact, he got more violent and said that do whatever you want to do, we are a government bank and you cannot touch us.

It pains me as a just and lawful taxpayer to state here that the least he could have done is listened to us instead of shouting at us and we could have reached a sensible and reasonable resolution, but in his words “the matter could not be resolved without you paying the balance reflecting in the loan account”.

Sir, we request your immediate intervention so that the coercive and dubious methods being employed by some of your staff members to meet targets and earn promotions are stopped and customers are not penalised for trusting the officials of this honourable bank.

We have no other choice but to believe that the modus operandi of ms. Renu was to offer terms such that we do not consider taking a loan from hdfc bank where she knew i had my salary account and was getting a preferential rate of interest. Her intention was to somehow disburse the loan and do the paperwork in a manner that later allows the bank to hold us at ransom. She was very well aware that by the time we would come to collect the noc she would be transferred and unaccountable.

Sir, we have never defaulted on a single instalment and were perfectly capable of paying the rightful emi. There was never any question of paying a lesser amount and the figure written on the ecs was not conjured by me – it was exactly as advised by the bank.

Accordingly, we are not convinced that we should pay an amount of rs.1.27 lakhs whether it is deemed a human error on the bank’s part or a clear case of gross malpractice.

Also, our repeated requests of getting a copy of the ecs mandate that we had got endorsed from hdfc bank and submitted to the branch in 2012, to the present branch manager (Right from the time we met with him in person on apr 24th, 2018) have gone in vain.

It is highly shameful and regrettable how being a customer of top most nationalised bank in india viz. State bank of india, i am made to suffer for no fault of mine. We request your kind intervention for a fair investigation and speedy resolution of this matter.

Without prejudice, i am within my right to take this matter to the appropriate legal forum if i do not receive a satisfactory resolution of this issue in my favour within 2 weeks. Please expedite this resolution as i need the noc to sell my vehicle which bears the hypothecation to sbi on my current registration certificate.

Thanking you,


Manish mehrotra & ranjana mehrotra
Mobile: +91-[protected]

I have not done the transaction but regarding atm i have received call that my card is getting bloced so they have purchased from thank you for using your sbi debit card 622xx8271 for a purchase worth rs19999.0 on pos [protected] at mpesa txn# 604535. If not done by you, forward this sms from mobile number registered with sbi to [protected] to block your card. You may also call[protected].