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State Bank of India [SBI] Complaints & Reviews

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Updated: Sep 23, 2025
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State Bank of India [SBI] reviews & complaints page 514

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S
sanjeev nagrath
from Kapurthala, Punjab
Aug 6, 2018
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Address: Jalandhar, Punjab, 144002

Sir i withdraw the sum of 10000/- but atm show time out so that we have recive no money so i have already given the complain to our branch (Sbin0004121) ref no [protected]dated 4-8-18 but till date we have no recover my 10000/-amount.

So iam requesting you to take necessary action and credit my sum amount 10000/-
My mobile no. [[protected]] [protected]
Thanks

Yours obediently
Sanjeev kumar nagrath
State Bank of India [SBI] customer support has been notified about the posted complaint.
Mob:[protected] amt : 200
trans id:IGADWLAJM7

regarding non payment from atm dfp000741021 cx4437 - Comment #3176402 - Image #0
We have nominee entered in our PPF pass book still bank SBI Ludhiana says to submit succession certificate, they are hopeless people enjoying public money

Can anyone help me to come out of this
Sir my money has dedutes yesterday around 4 oclock when i withdraw my money from atm message said it has been withdraw but i did not get the money
Sir Govt. Girls senior Secondary School submitted pay order
[protected] on 04/08/2018 but SBI beri (Jhajjar) is not transferred pay in teachers account till date 07/08/2018.

regarding non payment from atm dfp000741021 cx4437 - Comment #3177062 - Image #0
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    S
    sree2018
    from Mumbai, Maharashtra
    Aug 6, 2018
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    Address: Hyderabad, Andhra Pradesh, 500045
    Website: Fuck off SBI

    I have done the payment. They have deducted money while making tspsc vro and baverage corporation application fee through this dirty sbi payment gateway. I have called the customer care no which they are displaying in website.

    https://www.sbiepay.com/secure/merchant/aggPopUpDialogBox.jsp?aggregatorFilePara...

    "you can email us at [protected]@sbi.co.in for any queries, transaction details or any other issues.
    You can also call us on the number (S) mentioned below during the operational hours:
    Contact number: +[protected]"

    There are many poor fellows who are awaiting for so many days for getting an opportunity. But this so called sbi vanishing their dreams and eating their money. Called to customer care no response and even sent a mail no response.
    State Bank of India [SBI] customer support has been notified about the posted complaint.
    Cash deposited in SBI e corner 12600 but not credited into account my account number [protected] today morning 4 August 2018 I deposited money in cash deposit machine in e corner hmt nagar nacharam but not credited in my account . Sir please check the information I have deposited in the account but not credited in my account.

    sbiepay cheating - Comment #3175966 - Image #0
    Dear sir,
    I have apply for sukanya samriddh account at sbi bhiwandi branch 12.07.18 still Account are not open by Sbi bhiwandi branch. I have submitted all document as per goverment rule. But still they are not opening.
    My contact no. [protected]
    Application date 12th july 2018
    Sir, I have an acct in SBI having No [protected]. On 03 Aug 2018 Rs 3000/- & Rs 2000/- total rs 5000/- was deducted from my acct stating DEBIT SWOO for both the transaction as show in the picture uploaded with this complaint, whereas I didn't made any transaction. You are requested to resolve the issue and refund the amount at the earliest please.

    sbiepay cheating - Comment #3177053 - Image #0
    I have made payment for ptec and its been debited from my account to sbiepay using mahagst website after that it didnt showed challan or anything
    Tracked the transaction it showed sucess and also cin but to that cin no challan is coming up
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      S
      shishu1978
      from Noida, Uttar Pradesh
      Aug 6, 2018
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      Car loan/ i have a car loan a/c no. [protected] in the year june 2015. Bank recovered the interest rate 9.40%. But in currently the interest rate is 9.25%on car loan. Please clarify why the excess interest rate charged by the bank. Please check my interest rate from loaning date to till date. Kindly inform immediately on my email id is [protected]@rediffmail.com. Dated 06/08/2018
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        S
        Sabhya Verma
        from Shahabad, Haryana
        Aug 5, 2018
        Resolved
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        Resolved

        Address: New Delhi, Delhi

        Dear sir,

        I m holding an sbi credit card and i was regularly paying its minimum due. However, this month they suddenly imposed 500 rs over limit charge and shown that i have spent over my credit limit. However, as per the msg sent to my mobile on any purchase its never showed that i have exceeded my credit limit and it showed tht i consumed 80% i'd the credit limit. They even showed in mssg the amount left within my credit limit. How, can they impose an over limit when as per bank mssg i have spent within my credit limit. This is a scam to extract extra money from ppl. If i exhausted my credit limit, why was i never sent mssg showing tht i m spending over nd above my credit limit. Please help me as i don't know how to get out of this mess. They are clearly doing a theft in name of giving credit card
        Oct 9, 2018
        Complaint marked as Resolved 
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        Verified Support
        Aug 29, 2018
        State Bank of India [SBI] Customer Care's response
        Dear Sabhya Verma, Apologies for any inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 65652 in your mail to enable us to address your concern on priority.
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          N
          NN Bebortha
          from Burla, Odisha
          Aug 5, 2018
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          Address: Sundargarh, Odisha

          To the manager state bank of india kolkata main samriddhi bhawan, respected sir, i am here to inform you that i am a railway retired guard who retired on the month of january 2018 and my pension got affected on 1/02/2018. And my ppo number is [protected] has not got my pension till now. And my bank ifs code is sbin0004859. Southern railways ckp div. The letter sent on date 07/02/2018 and your bank received the letter on dated 08/02/2018 (Sbi cppc kol) and my sr no. Is 38. Therefore i request you to solve this issue as quick as possible so that i can receive my pension in time. Thanking you, narsingh nath bebortha
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            M
            Mayely
            from Jagdalpur, Chhattisgarh
            Aug 4, 2018
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            Respected sir,
            I want register a complain as i had withdrawn rs.5000 from sbi atm branch, ayodhya bypass road, bhopal but i got only rs.3000. Please look at my problems and resolve it as soon as possible. My debit card was of punjab national bank, gaya, bihar. Timing and date of debiting was 4:30pm on 4th august 2018.
            Thanku.

            Yours faithfully,
            Madhuri rani
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              S
              SB Sahoo
              Aug 4, 2018
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              There is an issue that online sbi is not working since this morning uk hours. I am suffering to transfer any money. They also do not update the site to keep customer informed. Not sure how are these customer impact actions being looked by regulators.

              They should compensate the customers as it is adding significant stress and discomfort and not paying expected services.
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                S
                sanjay.kumar8
                from Jamshedpur, Jharkhand
                Aug 4, 2018
                Resolved
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                Resolved



                Ext: fw: [interaction id:1-[protected]] application related/others (15)
                People




                [protected]@tatacard.com dear mr. Sanjay kumar, warm greetings for the day! This is with reference to your email dated 20/02/2018 regarding sbi credit card. We sincerely regret the inconvenience that may have been caused to you in the matter addressed to us. We wish to inform you that your request for disputed transaction for rs 31, 822.47 done on merchant name disneyland tickets dated 26/12/2017 vide reference number[protected] is under process and we shall get the same resolved at the earliest. Please note that the maximum time

                27 feb at 9:19 pm




                Sanjay kumar

                To
                [protected]@tatacard.com

                23 mar at 9:48 am

                Sir,
                Thanks for due consideration for crediting the amount of rs 33957.83 against the vague transaction happened due to lapses in secured transactions by your system. This is not the actual due against as there is various other charges still reflecting in monthly statement in head of taxes and other fee which is rs 11752.44 and same need to be credited.

                Herewith i am making the payment of rs 80559.46 (Round rs 80560.00) today itself as per monthly statement for the actual purchase.

                Request you to review and ensure corrected monthly statement without lingering it further.

                Rgds

                Sanjay kumar

                Sent from yahoo mail on android

                 show original message


                Sanjay kumar

                To
                [protected]@tatacard.com

                28 mar at 11:29 pm

                Reminder

                Sent from yahoo mail on android

                 show original message



                [protected]@tatacard.com dear mr. Sanjay kumar, warm greetings for the day! This is with reference to your email dated 20/03/2018 regarding sbi card account. At the outset, we regret for inconvenience that may have been caused to you regarding the matter addressed to us. We would like to inform you that we have already taken note of your request regarding dispute vide reference number[protected] and same is under process, we shall get the same resolved at the earliest. We would be intimating you by 17/05/2018 on the status of the

                29 mar at 10:51 am




                Sanjay kumar

                To
                [protected]@tatacard.com

                13 apr at 3:45 pm

                Reminder

                Hope i will get accurate statement.

                 show original message


                [protected]@tatacard.com dear mr. Kumar, warm greetings for the day! This is with reference to your email dated 13/04/2018 regarding dispute related on tata card. We sincerely regret inconvenience caused to you in the matter addressed to us. This is in reference to review of disputed transaction dated 26/12/2017 for rs 31822.47 at disneyland tickets on tata card. We wish to inform you that we have already taken a note of your complaint for disputed transaction vide reference number[protected] and we shall get the same resolved at

                19 apr at 3:03 pm




                Sanjay kumar

                To
                [protected]@tatacard.com

                20 apr at 9:33 am

                Dear madam/sir

                Reminder 2

                Corrected monthly statement (Actual transaction - additional charges levied against disputed transaction which has been reversed now) still awaited from your good office.

                In such a situation again it is difficult to pay actual amount.

                Pl help me to honor payment guideline by sending corrected statement before payment due date.

                Rgds

                Sanjay kumar

                 show original message


                [protected]@tatacard.com dear mr. Kumar, warm greetings of the day! This is with reference to your email dated 20/04/2018 regarding disputed transaction on your tata card account. We wish to inform that we have taken a note of your complaint vide reference number[protected] regarding disputed transaction on your tata card account; and same is under investigation. We shall revert to you on the status of the same. Please note that the maximum time for closure of such disputes is 120 days from date of receipt of dispute, as we are d

                23 apr at 8:36 pm




                [protected]@tatacard.com please ignore previous mail. Dear mr. Kumar, warm greetings for the day! This is with reference to your email dated 13/04/2018 regarding dispute related on tata card. We sincerely regret inconvenience caused to you in the matter addressed to us. This is in reference to review of disputed transaction dated 26/12/2017 for rs 31822.47/- at disneyland tickets on tata card. We wish to inform you that we have already taken a note of your complaint for disputed transaction vide reference number[protected] and we

                23 apr at 8:41 pm




                Sanjay kumar

                To
                [protected]@tatacard.com

                Cc
                Sbi card

                14 jun at 1:18 pm

                Reminder 3

                Not experienced such cheating company/organization/team like you through out my life. You were indulge in creating fraud transaction and dispute by seeing my track record to make money.

                Now pl note i am not going to pay any peny till corrected statement is being generated after reversal of those extra charges.

                Same time ask your paid gunda /gundi not to disturb me over phone till you refurnish correct statement.

                Rgds

                Sanjay


                [protected]@sbicard.com 16/6/2018 dear mr. Sanjay kumar, thank you for writing to sbi cards. This is with reference to your communication dated 14/6/2018. We truly value you as our privileged customer and regret the inconvenience cause to you in the matter address to us. Dispute related: we wish to inform you that we have taken note of your concern vide reference number[protected], and would like to assure you that the same is under consideration which would be resolved within shortly.in case of any query, would request you to

                16 jun at 12:52 am




                [protected]@tatacard.com dear mr. Sanjay kumar, warm greetings for the day! This is with reference to your email dated 14.06.2018 regarding your sbi card account. At the outset, we regret for inconvenience that may have been caused to you regarding the matter addressed to us. We wish to inform you that we have taken note of your complaint towards vide reference number[protected] towards the amount of rs.31, 822.47 on disneyland tickets we shall get the same resolved at the earliest. Please note that the maximum time for closure of

                20 jun at 11:01 am




                Sanjay kumar

                To
                [protected]@tatacard.com

                Cc
                Sbi card

                20 jun at 1:55 pm

                Reminder 4

                D/sir

                No meaning of such meaningless story.

                Pl address the issue or escalate it. People like you are just spoiling the brand name only.

                Like this you people are just spoiling my credential.

                Rgds

                [protected]@sbicard.com 22/06/2018 dear mr. Sanjay kumar, thank you for writing to sbi cards. This is with reference to your communication dated 20/06/2018. We truly value you as our privileged customer and regret the inconvenience cause to you in the matter addressed to us. Transaction dispute: we wish to inform you that we have taken note of your request vide reference number[protected] and we assure you that we have assigned a dedicated resource to investigate and resolve the concerns raised with us. We would revert to you sh

                22 jun at 11:23 am




                [protected]@tatacard.com

                To
                [protected]@yahoo.co.in

                23 jun at 12:52 pm

                Dear mr. Sanjay kumar,

                Warm greetings for the day!

                This is with reference to your email dated 22.06.2018 regarding your sbi card account.

                At the outset, we regret for inconvenience that may have been caused to you regarding the matter addressed to us.

                We wish to inform you that we have already taken note of your complaint towards vide reference number[protected] towards the amount of rs.31, 822.47 on disneyland tickets we shall get the same resolved at the earliest.

                Please note that the maximum time for closure of such disputes is 120 days from date of receipt of dispute form, as we are dependent on external feedback such as acquiring banker.

                While we try to do our best to resolve the dispute at the earliest, we request you to bear with us in the interim

                A) all transaction disputes are resolved as per the visa/mastercard guidelines. We will keep you updated on the status of this dispute as well as any further requirements.

                B) the dispute will be settled post completion of the investigation.in case of resolution of the dispute in favor of the cardholder, any charges levied on the disputed transaction during the period of investigation will be reversed.

                Incase of any query, we request you to click here

                You can also get easy access to exclusive services & account information with just a click on our website sbicard.com. You can now get response to your query within 24 hours. Introducing fast and easy way to raise queries online. To log any other query, please click here

                Download the sbi card mobile app to access self-servicing options on the go!

                If you are not satisfied with the response, you can write to principal nodal officer by clicking here or use the escalate button on the webpage. You will receive a response within 3 days.

                Yours sincerely,
                Amanpreet singh
                From nodal officer team - sbi card

                [thread id:1-cq6f3tl]

                — original message —
                From: [protected]@yahoo.co.in
                Sent: 20/6/2018 01:55:25 pm
                To:
                Cc: sbi card
                Subject: re: fw: re: ext: fw: [interaction id:1-[protected]] application related/others


                 hide original message

                Reminder 4

                D/sir

                No meaning of such meaningless story.

                Pl address the issue or escalate it. People like you are just spoiling the brand name only.

                Like this you people are just spoiling my credential.

                Rgds

                On ‎wednesday‎, ‎20‎ ‎june‎ ‎2018‎ ‎11‎:‎01‎:‎02, wrote:

                Dear mr. Sanjay kumar,

                Warm greetings for the day!

                This is with reference to your email dated 14.06.2018 regarding your sbi card account.

                At the outset, we regret for inconvenience that may have been caused to you regarding the matter addressed to us.

                We wish to inform you that we have taken note of your complaint towards vide reference number[protected] towards the amount of rs.31, 822.47 on disneyland tickets we shall get the same resolved at the earliest.

                Please note that the maximum time for closure of such disputes is 120 days from date of receipt of dispute form, as we are dependent on external feedback such as acquiring banker.

                While we try to do our best to resolve the dispute at the earliest, we request you to bear with us in the interim

                A) all transaction disputes are resolved as per the visa/mastercard guidelines. We will keep you updated on the status of this dispute as well as any further requirements.

                B) the dispute will be settled post completion of the investigation.in case of resolution of the dispute in favor of the cardholder, any charges levied on the disputed transaction during the period of investigation will be reversed.

                Incase of any query, we request you to click here

                You can also get easy access to exclusive services & account information with just a click on our website sbicard.com. You can now get response to your query within 24 hours. Introducing fast and easy way to raise queries online. To log any other query, please click here

                Download the sbi card mobile app to access self-servicing options on the go!

                If you are not satisfied with the response, you can write to principal nodal officer by clicking here or use the escalate button on the webpage. You will receive a response within 3 days.

                Yours sincerely,
                Revathi u
                From nodal officer team - sbi card

                [thread id:1-cq6f3tl]

                — original message —
                From: [protected]@yahoo.co.in
                Sent: 14/6/2018 01:18:18 pm
                To: "[protected]@tatacard.com"
                Cc: sbi card
                Subject: fw: re: ext: fw: [interaction id:1-[protected]] application related/others

                Reminder 3

                Not experienced such cheating company/organization/team like you through out my life. You were indulge in creating fraud transaction and dispute by seeing my track record to make money.

                Now pl note i am not going to pay any peny till corrected statement is being generated after reversal of those extra charges.

                Same time ask your paid gunda /gundi not to disturb me over phone till you refurnish correct statement.

                Rgds

                Sanjay

                — forwarded message —

                From: sanjay kumar

                To: "[protected]@tatacard.com"

                Sent: ‎friday‎, ‎20‎ ‎april‎ ‎2018‎ ‎09‎:‎33‎:‎51

                Subject: re: ext: fw: [interaction id:1-[protected]] application related/others

                Dear madam/sir

                Reminder 2

                Corrected monthly statement (Actual transaction - additional charges levied against disputed transaction which has been reversed now) still awaited from your good office.

                In such a situation again it is difficult to pay actual amount.

                Pl help me to honor payment guideline by sending corrected statement before payment due date.

                Rgds

                Sanjay kumar

                On ‎thursday‎, ‎19‎ ‎april‎ ‎2018‎ ‎15‎:‎03‎:‎42, wrote:

                Dear mr. Kumar,

                Warm greetings for the day!

                This is with reference to your email dated 13/04/2018 regarding dispute related on tata card.

                We sincerely regret inconvenience caused to you in the matter addressed to us.

                This is in reference to review of disputed transaction dated 26/12/2017 for rs 31822.47 at disneyland tickets on tata card.

                We wish to inform you that we have already taken a note of your complaint for disputed transaction vide reference number[protected] and we shall get the same resolved at the earliest.

                We wish to assure you that we have initiated necessary investigation towards the same.

                Please be informed that we have already provided temporary credit for rs 31, 822.47 on 15/02/2018 and same is reflective in your statement dated 12/03/2018.

                Please note that the maximum time for closure of such disputes is 120 days from date of receipt of dispute form, as we are dependent on external feedback such as acquiring banker. While we try to do our best to resolve the dispute at the earliest, we request you to bear with us in the interim.

                We request you to take note of the following important points:

                A) all transaction disputes are resolved as per the visa/mastercard guidelines. We will keep you updated on the status of this dispute as well as any further requirements.

                B) the dispute will be settled post completion of the investigation.in case of resolution of the dispute in favor of the cardholder, any charges levied on the disputed transaction during the period of investigation will be reversed.

                We request your co-operation with us in the interim

                In case of any further assistance, please feel free to contact us at [protected]@tatacard.com

                You can also get easy access to exclusive services & account information with just a click on our website sbicard.com. You can now get response to your query within 24 hours. Introducing fast and easy way to raise queries online. To log a query, please click http://bit.ly/2ncFMDX

                Download the sbi card mobile app http://bit.ly/SBICard-App to access self-servicing options on the go!

                Yours sincerely,
                Pooja bhamrah
                From nodal desk - tata card
                [thread id:1-cq6f3tl]

                — original message —
                From: [protected]@yahoo.co.in
                Sent: 13/4/2018 03:45:06 pm
                To: "[protected]@tatacard.com"
                Subject: re: ext: fw: [interaction id:1-[protected]] application related/others

                Reminder

                Hope i will get accurate statement.

                On ‎friday‎, ‎23‎ ‎march‎ ‎2018‎ ‎09‎:‎48‎:‎39, sanjay kumar wrote:

                Sir,
                Thanks for due consideration for crediting the amount of rs 33957.83 against the vague transaction happened due to lapses in secured transactions by your system. This is not the actual due against as there is various other charges still reflecting in monthly statement in head of taxes and other fee which is rs 11752.44 and same need to be credited.

                Herewith i am making the payment of rs 80559.46 (Round rs 80560.00) today itself as per monthly statement for the actual purchase.

                Request you to review and ensure corrected monthly statement without lingering it further.

                Rgds

                Sanjay kumar


                Sent from yahoo mail on android

                On tue, feb 27, 2018 at 9:19 pm, [protected]@tatacard.com

                Wrote:

                Dear mr. Sanjay kumar,

                Warm greetings for the day!

                This is with reference to your email dated 20/02/2018 regarding sbi credit card.

                We sincerely regret the inconvenience that may have been caused to you in the matter addressed to us.

                We wish to inform you that your request for disputed transaction for rs 31, 822.47 done on merchant name disneyland tickets dated 26/12/2017 vide reference number[protected] is under process and we shall get the same resolved at the earliest.

                Please note that the maximum time for closure of such disputes is 120 days from date of receipt of dispute form, as we are dependent on external feedback such as acquiring banker. While we try to do our best to resolve the dispute at the earliest, we request you to bear with us in the interim.

                We request you to take note of the following important points:

                A) all transaction disputes are resolved as per the visa/mastercard guidelines. We will keep you updated on the status of this dispute as well as any further requirements.

                B) the dispute will be settled post completion of the investigation.in case of resolution of the dispute in favour of the cardholder, any charges levied on the disputed transaction during the period of investigation will be reversed.

                In case of any further assistance, please feel free to contact us at [protected]@sbicard.com.

                You can also get easy access to exclusive services & account information with just a click on our website

                Sbicard.com. You can now get response to your query within 24 hours. Introducing fast and easy way to

                Raise queries online. To log a query, please click http://bit.ly/2ncFMDX

                Download the sbi card mobile app http://bit.ly/SBICard-App to access self-servicing options on the go!

                Yours sincerely,
                Lalit singh
                From nodal desk – sbi cards

                [thread id:1-cq6f3tl]

                — original message —
                From: [protected]@yahoo.co.in
                Sent: 20/2/2018 01:32:22 pm
                To: "[protected]@tatacard.com"
                Subject: ext: fw: [interaction id:1-[protected]] application related/others

                Sent from yahoo mail on android

                — forwarded message —

                From: "sanjay kumar"

                To: "[protected]@tatacard.co"

                Sent: tue, feb 20, 2018 at 1:22 pm

                Subject: re: [interaction id:1-[protected]] application related/others

                Reminder!

                Extremely disappointed after callous approach shown by your good office to ruin the individual credentials and lost the hope now.

                Due clarification is still awaited from your end.

                Apart from this you even started to show your muscle power. Recording of all such threat call is properly preserved can be shared if you wish.

                Need your support to get it resolved before next payment due date with corrected and revised outstanding amount.

                Rgds

                Sanjay


                Sent from yahoo mail on android

                On mon, feb 12, 2018 at 4:50 pm, sanjay kumar

                Wrote:

                Sir,

                Trailing thread is self explanatory.

                Request your kind intervention as nothing could be done from your end after lapses of 44 days.

                Today again i got a new service request no through text message _[protected] mentioning that we will get back to you within sixty days from date of request.

                How such duplicate request is being generated?

                What is status of[protected].

                Am i dealing with tata card office bearer?

                Request you to look into it seriously and ensure that such lapses from your end does not effect my cibil score as well as any financial liability in terms of delay payment or interest charges against such fake transaction which is shown as out satanding amount in my monthly statement.

                Rgds

                Sanjay

                On monday, 12 february 2018 3:56 pm, "[protected]@sbicard.com" wrote:

                12/2/2018

                Dear mr. Sanjay kumar,

                Thank you for writing to sbi card.

                This is with reference to your communication dated 7/2/2018.

                We truly value you as our privileged customer and regret the inconvenience cause to you in the matter address to us. Please accept our sincere apologies for any inconvenience caused to you and for your displeasure whilst you felt our service levels did not meet your expectations. We solicit your continued patronage to our services.

                Transaction dispute related: this is regarding the disputed transaction of rs. 31, 822.47/- dated 26/12/2017 debited from your card account towards disneyland tickets.

                We are committed to resolve the matter to your satisfaction.

                We assure you that we have assigned a dedicated resource to investigate and resolve the concerns raised with us. We would revert to you shortly with our response.

                We request your kind co-operation with us in the interim.

                Further, we would also like to inform you that maximum time frame for any transaction related dispute is 120 days from the date of starting investigation.

                Incase of any query, would request you to click here or contact the sbi card helpline at[protected]Prefix local std code) or[protected]. Ivr & emergency services on helpline are available 24 hours and customer service representatives are available from monday to saturday between 8am to 8pm or you can get easy access to exclusive services & account information with just a click. Visit our website sbicard.com or download the sbi card mobile app to access self-servicing options on the go!

                If you are not satisfied with the response, you can write to nodal officer, customer service by clicking here or use the escalate button on the webpage. You will receive a response within 5 days.

                Yours sincerely,
                Shah dishaniravkumar
                Customer service– sbi card

                [thread id:1-cq6f3tl]

                — original message —
                From: [protected]@yahoo.co.in
                Sent: 7/2/2018 11:33:16 am
                To: "[protected]@sbicard.com"
                Subject: re: [interaction id:1-[protected]] application related/others


                D/sir,

                Extremely reluctant approach by your team. Which is spoiling my credit score.

                Why i should pay the due against such fraud transaction due to lapses your security systems?

                Why this transaction reflected in routine statement showing outstanding payment?

                Is it fare?

                At least carrying the credentials your team needs take up issue in transparent manner.

                . Your earliest action in this regard is solicited with a confirmation note.

                Rgds

                Sent from yahoo mail on android

                On mon, jan 1, 2018 at 3:37 pm, [protected]@sbicard.com

                Wrote:

                01/01/2018,

                Dear mr. Sanjay kumar,

                Thank you for writing to tata credit card.

                This is with reference to your communication dated 29/12/2017.


                Transaction dispute related: this is regarding the disputed transaction of rs. 31, 822.47/- dated 26/12/2017 debited from your card account towards disneyland tickets.

                We are committed to resolve the matter to your satisfaction.

                We assure you that we have assigned a dedicated resource to investigate and resolve the concerns raised with us. We would revert to you shortly with our response.

                Your request reference number is[protected].

                We request your kind co-operation with us in the interim.

                Further, we would also like to inform you that maximum time frame for any transaction related dispute is 120 days from the date of starting investigation.

                In case of any further assistance, please feel free to contact us at [protected]@tatacard.com

                You can also get easy access to exclusive services & account information with just a click on our website sbicard.com. You can now get response to your query within 24 hours. Introducing fast and easy way to raise queries online. To log a query, please click http://bit.ly/2ncFMDX

                Download the sbi card mobile app http://bit.ly/SBICard-App to access self-servicing options on the go!

                Yours sincerely,
                [service request. Owner name] - customer service

                Please note that the current rate of st is calculated as 15% on the fee, interest and charges as applicable.
                [thread id:1-cq6f3tl]

                — original message —
                From: [protected]@yahoo.co.in
                Sent: 29/12/2017 01:01:38 pm
                To: "[protected]@sbicard.com"
                Subject: re: [interaction id:1-[protected]] application related/others

                Do you think such generic statement has any connections with query put to you.?
                Kindly revert back appropriately.

                Rgds

                Sent from yahoo mail on android

                On fri, dec 29, 2017 at 10:16 am, [protected]@sbicard.com

                Wrote:

                29/12/2017

                Dear mr sanjay kumar,

                Thank you for writing to sbi card.

                This is with reference to your communication dated 28/12/2017

                Transaction dispute related: this is regarding the disputed transaction of rs. 31, 822.47/- debited dated 26/12/2017debited from your card account towards disneyland tickets.

                We are committed to resolve the matter to your satisfaction.

                Your request reference number is[protected].

                We request your kind co-operation with us in the interim.

                Further, we would also like to inform you that maximum time frame for any transaction related dispute is 120 days from the date of starting investigation.

                Incase of any query, would request you to click at the reply button given above or contact sbi card helpline at[protected]Toll),[protected]Prefix local std code) or[protected]Toll free). Ivr & emergency services on helpline are available 24 hours and customer service representatives are available from monday to saturday between 8am to 8pm or you can get easy access to exclusive services & account information with just a click. Visit our website sbicard.com or download the sbi card mobile app http://bit.ly/SBICard-App to access self-servicing options on the go!

                If you are not satisfied with the response, you can write to nodal officer - customer service by clicking escalate button given above. You will receive a response within 5 days.

                Yours sincerely,
                Kanika arora
                Customer service– sbi card.

                [thread id:1-cq6f3tl]

                — original message —
                From: [protected]@yahoo.co.in
                To: [protected]@sbicard.com
                Subject: application related/others

                D/sir, yesterday on 27 dec 2017 received a message alert (Usd496.00 was spent on your tata card no. Ending xx0888 at dlr tickets-int on 27 dec 17. Remaining credit limit: rs.313, 719.68.) followed by call from your office about an dubious transaction. After confirmation from my end card is blocked and request has been raised for new card. Need to understand 1) why such security lapses in issued card? 2) what is guarantee such fraud shall not be occur in future with new card? 3) how much time needed from your office to settle such dispute? 4) when this amount shall be credited back in my account? 5) is there any charges i need to bear against such fraud for which only your card security system is accountable? Your earliest action in this regard is solicited. Rgds sanjay kumar card no -[protected]

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                The great escape.
                Sep 29, 2018
                Complaint marked as Resolved 
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                Aug 14, 2018
                Updated by sanjay.kumar8
                No update so far .Credit card team is just behaving like deaf after eating the money .
                Verified Support
                Aug 29, 2018
                State Bank of India [SBI] Customer Care's response
                Dear Customer, Hope you have received the e-mail from us on your registered e-mail id. Please reach out to us for any further assistance.
                Aug 29, 2018
                Updated by sanjay.kumar8
                No update so far.
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                  M
                  monika34351
                  from Shimla, Himachal Pradesh
                  Aug 4, 2018
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                  Address: 175019

                  My name is kishori lal having sbi a/c no [protected]. An unauthorised transaction is done through my debit card. A transfer of rs 7230 is shown on dt[protected] in my mini statement. On dt 04/08/2018 ihave used my debit card for transferring of rs 7000 to uco bank holder naming hans raj... But unfortunetly trnasaction become failed and no money is transfer to hans raj... But mini statement shows that rs 7230 is transffered to unknown source... Pl help me.
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    S
                    swatityagi@123
                    from Lucknow, Uttar Pradesh
                    Aug 4, 2018
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                    Illegal withdrawal of money from my account on 22.07.2018 through atm moolchand, delhi. I had withdrawn 5000.00 for myself early morning around 9:00 am from south extension part 2 branch after than a sum of 20, 000 and 15, 000 were withdrawal and amount of 30000.00 was transfer to another account names as mubarak ansari from atm moolchand, delhi. I had a total loss of 65, 000. I hadn’t shared my bank details and atm pin to anyone. I had already registered an online fir on same day in lajpat nagar police station and also informed the parent bank on 23.07.2018 i. E within 24 hrs but they are saying its not their job, cyber crime had to deal with it. Now who is going to pay my money back as there is no fault of mine.
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      R
                      Ranababu Teacher
                      from Mugma, Jharkhand
                      Aug 4, 2018
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                      csh wdl means

                      My account was debited csh 30000 what is this i tried to atm withdraw 30000 the rupes could not get but debited for my account then revirse atm withdrawal creadited to my account 30000 but then csh wdl debited 30000 where is my 30000 rupees, plz tell me that what is csh wdl and plz help my 30000 rupees was debited where it was i could not get the rs...
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                      D
                      daludalma
                      from Kanchipuram, Tamil Nadu
                      Aug 4, 2018
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                      Address: 641025
                      Website: onlinesbi.com

                      My account no:[protected]. I am using net banking for the past 10 years. For the past 6 months i am receiving delayed otp for the transaction i try to do. So the transaction cannot be carried out. It gives me tension and worry. It is meaningless to continue as a customer in sbi. I should spread this message in social media for their inability to solve this. If we complain on line we get regret message for not able to register my complaint
                      V narayanan
                      Coimbatore
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        S
                        saralkomal
                        from Unnao, Uttar Pradesh
                        Aug 3, 2018
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                        Address: Lucknow, Uttar Pradesh, 226017

                        I have submitted form 15h on 7.4.18 against my fd in sbi. The concernd staff has not submitted it in the system & has given me the receiving also. Now my a/c has been deducted with rs2898 as tax deduction. After my so many complaints neither the branch has solved my problem nor the sbi complaint cell has helped me. So i am complled to contact banking ombudsman with that receiving signed by the officer of branch.
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          N
                          Niks1391
                          from Wankaner, Gujarat
                          Aug 3, 2018
                          Resolved
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                          Resolved

                          I got fraud call on 1st august 2018. He had asked me details to varifying my card nd for reward points i hv given him information after some time i found that he had used my card nd for paytm noida. Nd 9905 rs are used from my credit card... I realize it was fraud nd i have complain about it in customer care nd block my card. The payment of rs 9905 was in prosess for 2 days i have inform to my bank branch dey have said me dnt worry we will stop it.. But next day in morning the payment was done now what should i do..
                          Oct 9, 2018
                          Complaint marked as Resolved 
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 27, 2018
                          State Bank of India [SBI] Customer Care's response
                          Dear Customer, We would like to share that above mentioned offer does not pertains to us. Also, we advise you not to share your card or OTP details with anyone to avoid misuse on your Card.
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                            R
                            Ramu Mendu
                            from HYDERABAD, Andhra Pradesh
                            Aug 3, 2018
                            Jul 6, 2023
                            This thread was updated on Jul 6, 2023
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                            cash retracted by cdm

                            Address: Hyderabad, Telangana, 500072
                            Website: SBI.CO.IN

                            While depositing rupees : 10000/- (4*500 4*2000) cash to my account using cdm cardless transaction. It displayed cash message remove cash and machine opens its deposit slot and cash was locked in slot, no way to remove cash. After while slot closed and says error "transaction timeout".
                            Cdm details are giving below and attaching proof.

                            Atm id : s5ne[protected]
                            Tx no :9807...
                            +1 photos
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                            D
                            Devkaran Bundela
                            from Barmer, Rajasthan
                            Aug 2, 2018
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                            Address: Burhanpur, Madhya Pradesh

                            R/Sir,
                            I am a Family Pensioner of Railway, getting Pension from SBI Branch NEPANAGAR, Distt. Burhanpur (MP), IFSC No. SBIN0001306, SB AC No. [protected]. I asked for my Pension Slip for last month, but the concerned staff not issued the same, then I contacted the Branch Manager with my grievances. He also raised his hand and expressed his inability to show that, I am sorry. How tell me where should I go, to get this certificate, so I get it. actually, my intention is to obtain the same, as it is required to be produced along with my application to Divisional Railway Manager Bhusawal for want of my Fixed Medical Allowance starts. So kindly consider of my said grievances and have a look to solve my problem.
                            Your sincerly
                            Shushilabai Chhotelal
                            widow of Chhotelal Gorelal
                            My cell no. [protected]
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            Aug 02, 2018
                            Updated by Devkaran Bundela
                            Please provide me the Pension slip of last month so as possible.
                            Aug 02, 2018
                            Updated by Devkaran Bundela
                            thanks
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                              H
                              himanshu@78
                              from Basi, Rajasthan
                              Aug 2, 2018
                              Resolved
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                              Resolved

                              money deducted in the name of othpg

                              Address: Ajmer, Rajasthan, 305001

                              This is regarding an unauthorized transaction made with my debit card of INR 10000
                              My account is debited with the name of OTHPG paytm with rs 10000 without any message
                              i never use card online and never share card details to anybody
                              please give me a solution
                              i have compliant to my bank but they have not gave my any satisfaction answer so i request please provide me a solution...
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                              S
                              Sanjukta Padhan
                              from Burla, Odisha
                              Aug 2, 2018
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                              Website: State Bank of India, Barpali branch

                              I am Sanjukta Padhan. My CIF no's. In SBI [protected] & [protected]. TDS from fixed deposit not deposited in income tax authorities. It is not shown in TRACE site of Income tax department. As a result I am not able to file IT return and claim refund. I am not able to link my PAN to both the CIFs on line. The branch is not able to feed the PAN or dedupe the accounts although I submitted my application with copies of PAN and ADHAR cards.
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                Pubali Mahanta
                                from Duliagaon, Assam
                                Aug 2, 2018
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                                I am complaining about to get back my deducted money

                                Address: Jorhat, Assam, 785008

                                Respected sir, maam my account no is-[protected]...I had transacted online through net banking transaction successfully shown but no messages of deduction money came to my mobile number..After transaction successfully shown immediately a screen came in which it was written your application has not been proceed.But when I checked my bank status the money was already deducted & the amount of deducted money is 9096...But money was not transfer...
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                                P
                                pankaj kumar mahajan
                                from Amloh, Punjab
                                Aug 2, 2018
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                                Address: 143001

                                Dear sir,
                                I have done four transaction Rs.40 + 40 +40 +50 = Total Rs. 170=00 on dt. 24.07.2018 for pay of income tax, But these transactions were not done successful and also not debited in my account on the same time.

                                When i checked out balance by on second day dt.25.07.2018. these transactions have been debited from my account no.[protected].
                                I have already called at your customer care no.[protected] on dt.26.07.2018,

                                Your bank executive was confirm me regarding raise of my complaint manual due to online system is not working on that time. He have not provide me any complaint no.regarding my complaint.

                                I have received a call from your side [protected], concerned person confirmed regarding my problem will be sort out in timely.

                                Today, dt.02.08.2018, I have called at customer care no.[protected] regarding ask status of my complaint.

                                He is saying, no complaint have registered from your side and my call transfer to our senior executive, he have also listen my all problem and disconnect the call without any giving positive reply.

                                kindly do the needful at the earliest possible.

                                Your Prompt action will be highly appreciated

                                with regards,

                                Pankaj Kumar
                                [protected]
                                [protected]@rediffmail.com
                                +1 photos
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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