Dear sirs.
On 27.06.2018 from my sbi credit card unauthorized transaction done without knowing some rs. 57205.42/- from "etihadair airway ey ahqimm tokyo jp" same has been complaint to sbi charge bank team with filled unauthorized form and submitted on 27.06.2018. And parallel sbi credit card blocked.
From sbi team it will take min. 120 days for investigation like that mail received from sbi team. Then from sbi team no call / correspondence not yet received.
Same time sbi team inform me they will issue new card. But still not received my new card but bill generate on 23.07.2018. Saying that rs. 60166/-.in statement only rs.200/- is my transaction remaining all unknown transaction. Same inform to sbi help line mr. Karan kumar on 25.07.2018.
Sbi credit cad ifsc code : sbin00cards
Bank state bank of india
Address payment systems group, state bank gitc, cbd belapur, navi mumbai, raigad, maharashtra
District raigad (Click here for all the branches of "state bank of india" in "raigad" district)
State maharastra
Zip code 400614
But still no calls / follow-up not received from sbi team.
Kindly help to us. And resolve the issue immediately. This is my humble request.
Please contact regarding this issue.
Regards.,
Sudheer naik
Mob: [protected]
Oct 14, 2018
Complaint marked as Resolved
State Bank of India [SBI] customer support has been notified about the posted complaint.
Verified Support
Aug 27, 2018
State Bank of India [SBI] Customer Care's response Dear sudheer naik, Please note that the maximum time frame for any transaction related dispute is 120 days from the date of starting investigation., as we are dependent on external feedback such as acquiring banker. We try to do our best to resolve the dispute at the earliest.
account no [protected] state bank of india birpara branch
ifsc sbin0002025
aadhar no[protected]
aeps withdrawal failed on 13/07/2018
amount 4140/- with journal no 7458901
through aeps of digipay (csc)
but till now no amount refunded by bank side