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State Bank of India [SBI] Complaints & Reviews

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Updated: Sep 23, 2025
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J
Jasobanta barik
from Bhopal, Madhya Pradesh
Jul 25, 2018
Resolved
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Resolved

Address: Surat, Gujarat, 395097

Dear sir,
I would like to inform you that, saveral time trying to contacting customer care executive for redeem reward point & billing related issue. But there system no any option for connecting executive and register for call back no any response from service center.
How to paid annually card charge without any service.
How to redeem reward point...
Please resolve the issue.

With regards
Jasobanta barik
Sep 27, 2018
Complaint marked as Resolved 
State Bank of India [SBI] customer support has been notified about the posted complaint.
Verified Support
Aug 27, 2018
State Bank of India [SBI] Customer Care's response
Dear Jasobanta barik, Apologies for any inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 65309 in your mail to enable us to address your concern on priority.
Aug 28, 2018
Updated by Jasobanta barik
Dear sir,
I would like to inform you that, saveral time trying to contacting customer care executive for redeem reward point & billing related issue. But there system no any option for connecting executive and register for call back no any response from service center.
How to paid annually card charge without any service.
How to redeem reward point...
Please resolve the issue.

Credit card no.- [protected]
Mobile no. - [protected]

With regards
Jasobanta barik
Dear sir,
I would like to inform you that, saveral time trying to contacting customer care executive for redeem reward point & billing related issue. But there system no any option for connecting executive and register for call back no any response from service center.
How to paid annually card charge without any service.
How to redeem reward point...
Please resolve the issue.

Credit card no.- [protected]
Mobile no. - [protected]

With regards
Jasobanta barik
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    S
    Sajidali009
    from Isagarh, Madhya Pradesh
    Jul 24, 2018
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    There's an unwanted transaction occured recently from my account. It is saying that my money had been transferred to investment intermedi. But i didn't have any info that how this happened and what is this investment for? So i kindly request to refund my money as soon as possible. It is totally unfortunate to go through this type of problem inspite of being a valuable customer.
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      A
      Aneesh Arjunan Pillai
      from Dehra Dun, Uttarakhand
      Jul 24, 2018
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      Sir,
      I have an account in sbi bank. Now i want to transfer my branch account from chandigarh to agra as i got job transfer to agra. The account has been transferred but the cif no has not been changed. I request you transfer my cif no to my new branch, agra.
      Waiting for your reply...
      Thanking you sir,
      Regards,
      Aneesh a pillai

      Here are the details of my account

      A/c no : [protected]
      Cif no : [protected]
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        A
        Aneesh Arjunan
        from Wazirganj, Uttar Pradesh
        Jul 24, 2018
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        Sir,
        I have an account in sbi bank. Now i want to transfer the branch account from chandigarh to agra as i got a job transfer to agra. The account has been transferred but the cif no has not been transferred. I request you transfer cif no to new branch, agra.
        Waiting for your reply...
        Thanking you sir,
        Regards,
        Aneesh a

        Here are the details of my account
        A/c no : [protected]
        Cif no : [protected]
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          V
          vidya41
          from Gurgaon, Haryana
          Jul 24, 2018
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          Address: New Delhi, Delhi, 110043

          I Ex Nb/Sub (Clerk) Vidyanand Yadav, PPO No[protected] retired from Assam Rifles (MHA) on 31 Mar 2018 . Even after three and half month I have not yet received pension & Commutation Amount. I Repeated request/complained with my Home Branch (SBI ADB Najafgarh, New Delhi Branch) but no action till date.I facing financial problem due to non receipt of my pension on due time. early action requested.
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            V
            vrmeena
            from Rawatbhata, Rajasthan
            Jul 24, 2018
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            Address: Chittorgarh, Rajasthan

            Respected Sir,
            I am vishram meena my account number sbi kheri branch rawatbhata dist chittorgarh my account 20/5/2018 two times amount deduct 5000 and 5000 Rs. By debit card. But I am not use I saw suddenly my registered mobile show message amount deducted so please enquiry and who are you deduct my amount please help me and take right decision and deduct amount refund early. My compliant No.[protected].
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              D
              deepakdhruv
              from Rajkot, Gujarat
              Jul 24, 2018
              Resolved
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              Resolved

              Address: Amreli, Gujarat, 365560

              Speed post no eb4590a2836in. My card was expired in june still i have not received the same so i have checked with customer care and found that my card was couriered on 02.05.18, customer care advise me to check with post office so i have checked with post office few times but post office didn't have any speed post no eb4590a2836in and i also check with home bank they also not get return card at home bank.

              Request you to pls hemp me to get my card immediately as i need the same urgently.
              My account no : [protected]

              Regards,
              Deepak
              [protected]
              Sep 27, 2018
              Complaint marked as Resolved 
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              Verified Support
              Aug 27, 2018
              State Bank of India [SBI] Customer Care's response
              Dear deepakdhruv, For banking related queries/feedbacks, please contact SBI Branch. You can get in touch with them through their Twitter handle @TheOfficialSBI or their website https://bank.sbi
              My habra bank account 295 duction 5 time plz stop.plz request this thing stop
              [email protected]'s reply, Jul 19, 2018
              Account no 30145800351
              Plz see stop my account dedation
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                M
                M K AHIR
                from New Delhi, Delhi
                Jul 24, 2018
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                Address: 110075
                Website: SBI

                I deposited cheque in state bank of india sector 7 dwarka 11565 b no. Rs. 50000/- cheque on 23/03/2018. But it was not credited in my account due to wrong account no. They kept in sundry deposit but instead of communicate me for correct account no they transfer my amount 50000/- in other wrong account. Which is still pending for rectification. When i complaint on line three times the close the complaint with they can not supply notes, and collection could not be done due to unavoidable circumstances.
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                I have a deduction of 206 rps from my account by bank itself when I asked reason saying annual ATM service charge ..why I should pay ATM service charge and I haven't payed like this when I asked the customer care they are saying I cannot Lodge a complaint on this issue I want a proper reason for this.
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                  S
                  Surajitbose
                  from Korba, Chhattisgarh
                  Jul 24, 2018
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                  Address: Gautam Buddh Nagar, Uttar Pradesh, 495006
                  Website: [email protected]

                  Dear sir,
                  I was having an account (Account no. [protected]) at sbi, nirsha, dist-dhanbad, jharkhand (Bank code : 08748) which i later on closed between the year[protected] due to my transfer from that place. Now i need one certification from branch manager, sbi, nirsha that i was having above account no.in their bank which was closed in the year... This account no. Was given in one of my uti policy and now they require above certification from the bank for redemption of the policy.
                  In this connection i have sent several e-mail to sbi, nirsha, sent application as well as informed contact centre but with no help from any where. Even the telephone no. Of sbi, nirsha given by contact centre does not exist.
                  I want to know whether it has become a trend for sbi for not to respond to the customers even after sending several e-mail.
                  I have two more accounts at sbi which are serving very well.
                  I will request you to please ask the bank authority of sbi, nirsha to send necessary certification of my account there at sbi, nirsha. I have sent e-mail to sbi nirsha on july 11th, 13th & 19th' 2018.

                  From : surajit bose, chief manager (Mining), secl, p & p deptt. Bilaspur, chattisgarh
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                  Am not interested for credit card, but contineously getting the calls. Can you please help me for stopping the process.
                  JYOTI BHUSAN Nayak's reply, Jul 19, 2018
                  This is one number from SBI credit card Dept -
                  +918750013836
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                    R
                    Ranjana Chandra
                    from Delhi, Delhi
                    Jul 24, 2018
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                    Hi,
                    I am ranjana dey. My sbi a/c no -[protected]. My account is showing that two atm withdrawal was done of rupees 3000each on 14th & 15th july. Whereas only one withdrawal have been done by me on 14th july. No withdrawal on 15th was done by me. I did not share my atm card & atm pin with anyone. I don't know how it is possible. Kindly look into this matter.
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    Hi,

                    I applied for credit card and debited 3499 without paying and using that.

                    I not received the card itself.

                    i not want to pay without getting the card. please cancel the card

                    SBI sent credit card in courier but depited which was not informed.

                    EV[protected] blue dart courier
                    State Bank of India [SBI] Customer Care's response, Aug 27, 2018
                    Verified Support
                    Dear Loganathan Bharathi, Apologies for any inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [email protected] mentioning reference number 65311 in your mail to enable us to address your concern on priority.
                    Respected sir,
                    I am Bibhuti bhusan badnayak having sbi clerk regiatration no-[protected] and date of birth[protected].
                    I am unable to view my sbi clerk result, every time it shows invalid registration no or roll no or date of birth. Plz solve my problem sir
                    Email id- [protected]@gmail.com

                    unauthorised atm withdrawal - Comment #3165721 - Image #0
                    Incoming bank details fraud call this mobile no ([protected])
                    Sir in my account number is [protected] in this account in 4000 debit in other piz stop money
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                      H
                      Himmat singh jodha
                      from Ahmedabad, Gujarat
                      Jul 23, 2018
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                      Address: Nagaur, Rajasthan

                      Sir,
                      I am a govt servant and have sb salary account with sbi branch mahaveer market didwana, dist - nagaur (Raj). I want to link my pan no. Agwpr3865n with my sb a/c. I went to sbi branch and stand in queue after queue on two windows for 2 hours, counter no 4th officer did not clear my queue no 095, he gave me cif [protected] and said me that my pan is already link with another sbi account while i had closed that account no. [protected] before 6 month ago.
                      Sir i am so puzzled. I am in need to deposit above 1lac rupees in my account urgent to clear my given cheque and bank officer not doing my work.
                      I am a raj. Govt teacher and i have to take another leave to go and have to stand in a long queue for long time in sbi royal market didwana branch to clear that cif [protected].
                      Sir who is faulty in this matter? An account holder or your bank staff. But i know i have to suffer for a day more and i will. But this is not only my problem, it seems many customer have to face problems of these type.
                      Hereby you are requested to direct your staff to clear cif for account closing customers.
                      Thanking you,
                      Yours truly,
                      Himmat singh
                      At village - singrawat kallan
                      Mob-[protected]
                      [protected]@gmail.com
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        V
                        vaibhavpadia
                        from Mumbai, Maharashtra
                        Jul 23, 2018
                        Resolved
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                        Resolved

                        Address: 400092
                        Website: www.sbicard.com

                        Hello team,

                        This mail is in regards to the transaction made on[protected] @ 6.59am of rs.1199, which was failed, but amount deducted from my credit card account. For this i even received an email stating for incomplete transaction from merchant side. Later, on same day i made another payment of rs.1199 @ 9.54am. It was successful.
                        Merchant is saying that they haven't received any payment made @ 6.59am, kindly contact bank. Its more than 10days of transaction.
                        Even i had escalated the query to consumer desk, but still not such revert received as per their tat. When i was calling to customer care, a message was coming on ivr as "for call back press1 or 2 or 3 as per time slot, and press 4 to continue, when i press 4, the message comes as wrong option selected". This is how sbi cards company is keeping me waiting. The sbi card no - [protected].

                        Kindly look into it and do the needful, as its almost more than a week.

                        For your reference, i have attached the photo copy of the mail received from merchant, as well you can read the below trail mail that i have received from them.

                        You can call me after 6pm.

                        Dear vaibhav padia,
                        This is in regards to your order with reference number kyve462315ky on the merchant website

                        We are unable to obtain confirmation for the following payment[protected].

                        We will get back to you with the latest status of your payment as and when we get confirmation.

                        What next:

                        If your payment is failed, please re-visit the merchant website for completing the order.
                        In case your payment is successful but order is declined by merchant due to delay in getting payment confirmation; we will have the money reversed to your account within 7-10 business days.
                        In case your payment is successful and confirmation is received without delay, merchant will process your order.
                        Please quote the below mentioned merchant reference number to your merchant to know the latest status of your order.

                        For your convenience, we have provided the order details below.

                        Order information

                        Redirection

                        Date :[protected]:58:27
                        Merchant reference number : kyve462315ky
                        Ebs payment id :[protected]
                        Payment amount : 1199.00 inr
                        Customer name : vaibhav padia
                        Customer email : [protected]@gmail.com
                        Status : incomplete

                        Regards,
                        Vaibhav padia
                        +2 photos
                        Oct 13, 2019
                        Complaint marked as Resolved 
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          B
                          brijeshagrawal28
                          from Wardha, Maharashtra
                          Jul 23, 2018
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                          loan showing in my account while i didn't applied

                          Address: Jalna, Maharashtra, 431203

                          From last 2 years a crop loan is showing in my account but i didn't applied for it. It is reporting bad in cibil so my score is getting down. I requested many time to bank for removing that loan from my account and i gave a written complaint but there is no any work on that application.
                          Please remove that loan account from my name which does not belongs to me and repair my cibil score otherwise i will go to rbi lokpal or the court....
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                          Khushbu Purohit
                          from Borsad, Gujarat
                          Jul 23, 2018
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                          Address: 395002

                          Manager sir/mam
                          State bank of india

                          Sub: for my loan process

                          Respected sir/mam
                          My self khushbu purohit. I was send my docs of ' vajpayee bankable yojana ' in my home branch sbi bank palanpur canal road surat. And there manager send my documents to the department sbi bank, itc building, majuragate, surat 395002 on 28th june 2018. I come here 5th time 'sbi bank, itc building, majuragate, surat 395002 for check my loan status already i give all my details and docs but no one give me any information about my loan and gave me negative answer to audit and i have no receive your docs etc. Etc...
                          Now my file to your staff name is ritika singh. And branch manager is also too irresponsible about his work...
                          Courier details will attach to the email please find attached.
                          +1 photos
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            B
                            balamallaian
                            from Tirunelveli, Tamil Nadu
                            Jul 23, 2018
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                            My ppo no. Is :[protected]
                            Pension payment authorization letter issued by cpao on 18/5/2018.
                            Ssa no. 1126896,
                            Po tracking no. Eq[protected]in shows this document is at sbi, virugambakkam, chennai since 26/6/2018. Kindly expedite the process and send the pension payment order along with details to the paying branch - 0003143, spic nagar, tuticorin so that i get my pension from august, 2018.
                            Thanks
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                              B
                              balwantparihar
                              from Jodhpur, Rajasthan
                              Jul 23, 2018
                              Resolved
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                              Resolved

                              Address: Jaipur, Rajasthan, 302020

                              No body call me and no email i have received regarding the fraud and yesterday i call in customer care block department then sbi card is blocked and card outstanding show is rs.42000/- now. I am not using the card yesterday i am use the card then i have receive the message and it show the outstanding 42000/-. I am scared then i saw the message it is totally bad services of sbi credit card department. When i mail on and call customer care why he is not block my card and without my otp n without my confirmation how amount will be deducted and no single msg i have received.

                              Please do the needful and solve the problem for urgent basis. Why should i pay for the amount. When i am not use the card for any transaction and give me the details of amount will be transfered or transaction. I want to know person account details.

                              When i dont know who are you so why i am pay for you that's why i want to return my money. It is so big amount.

                              I never pay this amount. Sbi credit card department is totally wrong and totally bad services.
                              Sep 27, 2018
                              Complaint marked as Resolved 
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              Jul 23, 2018
                              Updated by balwantparihar
                              Dear Sir,

                              On the behalf of my sister i write to you that my sister name is Rukmani Parihar her account in SBI Ac.No. [protected] she went on Saturday in branch : vijay path mansarovar, She talk to there madam i dont knw her name she said i want to know which no. is activated in my account. Madam said wait 10 minutes. she wait 10 minutes after that she told again then she check the details of account and she said there is no mobile no. in your account so how it is possible that without no. account is open and how it is not updated when i open the account i am sure that i am fill the number in form. Madam said giving a application for no. update i will update in 24 hours. So sir plz tell me if it is such a process if i want to update my account no. it will take 24 hrs. and today it is still not updated. Why it is not updated. if she said it take 24 hours. I want to know why mobile no. is not update.

                              I want to do some transaction by internet banking but internat banking is connected to mobile no. when i apply for new registered the internet banking is show that wrong mobile no.

                              Please resolve the problem and give me the reason why it is not update till today.
                              Verified Support
                              Aug 27, 2018
                              State Bank of India [SBI] Customer Care's response
                              Dear balwantparihar, Apologies for any inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 65307 in your mail to enable us to address your concern on priority.
                              Oct 23, 2018
                              Updated by balwantparihar
                              NO
                              Yesterday I went to deposit cash to m nearest ATM machine. All cash has been deposited successfully except one 500rs note. Neither it came back out of machine nor it get deposited. One slip came stating "1 NOTE RETAINED FOR VERIFICATION" . I want to know why it has been retained? and when money will be deposited to my account.
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                                R
                                R J Vishwakarma
                                from Bengaluru, Karnataka
                                Jul 23, 2018
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                                Address: East Singhbhum, Jharkhand, 832109

                                Dear sir/madam

                                We request you to kindly update our email id as under,
                                Previously mail has been receiving on regular basis.

                                [protected]@aslmotors.in

                                We are using this account since 07 years, we are dealer of tata passenger car dealer in jamshedpur, jharkhand,
                                Earlier mail were comming for due reports and other relevant reports

                                We request you to kindly do the needful asap
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                I am Rakesh Arora and card no(protected).i have made the payment of bill on the due date during month of July 2018 and the Amt has been accepted by you on same date but still I have been charged for late fin of ₹2840+559 in current bill statement.though fault is not from my side kindly waive these charges

                                edfs account no 32617374651 - Comment #3163831 - Image #0
                                I'm recharged My account but not get recharge... But money is taken in my account

                                edfs account no 32617374651 - Comment #3163855 - Image #0
                                I am sorry for the first time
                                Forget my user name and password
                                Dear sir, on 29.06.2018 i got message from sbi 6000 rupees withdrawal.but i didn't take any money.so i went to the branch office.i give a complain there is no response.kindly take this compliant.and give a good solution for me.Thank you. My Account Number [protected] My Name is MD.RAHMATULLAH ANSARI.Branch IDA BOLLARAM.ifsc CODE SBIN0018062.
                                md rahmat's reply, Jul 24, 2018
                                my mony reaturn
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                                  A
                                  Arvind Gorantla
                                  from Hyderabad, Telangana
                                  Jul 23, 2018
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                                  debited my amount from bank

                                  Address: Hyderabad, Telangana
                                  Website: consumercomplaints.in

                                  Dear sir / madam

                                  I am the account holder of state bank of india i have deposited 10, 000 rupees in my account and debited 295 rupees continuously 12 times that is 3540/- rupees for what purpose this amount has dedicated, i have no idea about this dedicating charges so please kindly range this complaint and request you that refund my amount and my a/c no. [protected]

                                  Thanking you

                                  G. Arvind kumar...
                                  +2 photos
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                                  M
                                  mutasaddiq furqan
                                  Jul 22, 2018
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                                  Address: 504001
                                  Website: www.onlinesbi.com

                                  Dear sir/madam,

                                  This is to inform you that i have done the transaction for the recharge but did not receive the balance in my cellular number also deducted the amount from my sbi account. [protected]

                                  Just see the screenshot as per attached.

                                  I need my balance to the bank or cellular number.

                                  Kindly update the status of amount where it is?

                                  Thanking you sir,
                                  Mutasadiqullakhan furqan,
                                  +2 photos
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                                  Sir,
                                  merai account sai 1195 rupees kaat liyai gyai or sbi valai bol rhai h ki atm dvara aapko 3000 extra dai deyai gyai h es liyai aapkai account sai yai charge kiya gya h, ,
                                  so plz look this metter..

                                  internet banking - transaction pending (amount deducted from account) - Comment #3163752 - Image #0
                                  A electicity bill payment made by upi via paytm Id no - UPI/[protected]/ptmwal- [protected]@paytm, Rs.- 2020.11 the tranjution was not success its a faliur tranjuction but the amount is deduct by sbi was not refund, account no- [protected], date of tranjuction 16/07/2018
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                                    Bhaskar.b94
                                    from Jorhat, Assam
                                    Jul 22, 2018
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                                    Address: 784164
                                    Website: www.onlinesbi.com

                                    Sir/ madam
                                    With due respect i would like to inform you that i am your existing customer at sbi name miss chayamani borah ([protected]) at narayanpur (017208) branch. I have opened a savings account from 7 months ago. But i have not received my atm and cheque book yet. Whenever i visit that branch the branch manager mr biplab thakuria assured me that i will get my atm& cheque within 1 week. But it never happens. Even he personally texted me that i will get my atm s from branch if i visit him. What is this? Is your bank personaly give atm and cheque instead of by post. I am totally not satisfied your services. Please do the needfull. I needs my atm as soon as possible
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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