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State Bank of India [SBI] Complaints & Reviews

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Updated: May 1, 2026
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State Bank of India [SBI] reviews & complaints page 598

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G
gdeepak46
from Chennai, Tamil Nadu
Feb 10, 2018
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Address: Mumbai City, Maharashtra, 400021

Myself deepak goyal as there was a fraud transaction on my sbi credit card on 03.02.2018 and i have immediately contact you for the same and still i have not got any proper reply and now these people are replying that we cant help on you for this... I just dont know how our details of bank and every thing get licked outside and you cant even protect it and now they are saying that you cant help us ok that the fraud transaction of 1lakh 83thousand is not small and i am not going to pay any amount to the bank we are you customers and this is not a way to deal with your customer,,

Even we have gave you each and every detail that wat exactly happened. And now we are not liable for the same
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    V
    vpmlpm
    from Hyderabad, Telangana
    Feb 10, 2018
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    Address: 500029

    We have closed a od account with sbi narayanguda, hyderabad.
    We have paid the interest due and they gave us a noc certificate also that nothing is due.
    Now they say that some interest upto rs. 10000 is still due and the account has not yet been closed.
    We are surprised by this and the bank is harrassing us to pay the balance interest payment.
    We closed our account in august 2017 and now the bank is claiming interest saying that the online account is still open.
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      7
      72jai
      from Hisar, Haryana
      Feb 10, 2018
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      On 8/2/2018 i received a message on mobile screen that thank you for using your sbi debit card for 542xxx2548 for a purchase worth rs 5000 on pos [protected] at google *crypatapp txn# 675683 and after a while another message thank you for using your sbi debit card for 542xxx2548 for a purchase worth rs 6000 on pos [protected] at google *crypatapp txn# 765393. I recived no otp for the same. Debit card was with me. Neither i share my card information nor cvc no.
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        R
        Rahul Gupta iiii...
        from Khagaria, Bihar
        Feb 9, 2018
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        Address: 110057

        Dear sir...
        A refund of 629 rupees was successfully processed on 21 sept 2017 to my account no. [protected] this amount should have been credited to my sbi account by done, but i have not received the refund till now.
        I have called the state bank of india castumer service and also hom branxh all the details many times including the unique transaction reference no. But nobody has replied or resolved the problem no action being taken.
        I have confirmed wih amazon and they have successfully processed the refund...

        Sbi credit card customer care no [protected]
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        Feb 09, 2018
        Updated by Rahul Gupta iiii...
        Dear Sir
        A refund of 629 rupees was successfully processed on 21 sept 2017 to my account No. [protected] this amount should have been credited to my SBI account by done, but i have not received the refund till now.
        I have called the state bank of india castumer service and also hom branxh all the details many times including the unique transaction reference no. But nobody has replied or resolved the problem No action being taken.
        I have confirmed wih amazon and they have successfully processed the refund... customer care no [protected]...
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          P
          PRABHATI LAL MEENA
          from Churu, Rajasthan
          Feb 9, 2018
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          Address: Alwar, Rajasthan
          Website: Sbi bank

          Dear sir at 8 feb 2018 i try to get 1000rupees by my atm card but i don't get money and tranjection is to be successfull and i lost 1000 rupees from my account and i don't get till now my money by sbi bank. My name-prabhati lal meena. My account no.-[protected] and my branch name-laxmangarh, alwar (Raj.), sbi bank my mob. No.-[protected]. Plz solve my problem imidiatly.
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            A
            ARUP KUMAR BARAT
            from Veraval, Gujarat
            Feb 9, 2018
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            Address: Junagadh, Gujarat
            Website: [email protected]

            Respected sir,
            I beg to state that the state bank of india, veraval, p. O. :- veraval, dist. :- gir - somnath is not giving me monthly pension rs. 1020.00 from this month.
            My saving a/c no. Of the state bank of india is [protected].

            My aadhar card no. Is[protected].

            My pan no. Is afapb1299m.

            I have reach the state bank of india, veraval branch for jeevan pramaan pensioner registration today at 11 am.

            The clerk and chief manager of the state bank of india, veraval branch take 19 times password for jeevan pramaan pensioner registration today in my mobile phone no. [protected] from 11:16:07 to 12:19:18.

            But, the clerk and chief manager of the state bank of india, veraval branch has fail for jeevan pramaan pensioner registration today.

            Kindly, take necessary action from your end as early as possible to give me monthly pension rs. 1020.00 from this month.
            Thanking you.
            Regards,
            Arup kumar barat.
            Address :- dev - ashish park (Apartment), flat no. :- f1, first
            Floor, near 80 feet road, p. O. :- veraval, dist. :- gir - somnath,
            (Gujarat), pin code :- 362265,
            Mobile phone no. :- [protected].
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              N
              nitendrasingh yadav
              from Mundi, Madhya Pradesh
              Feb 9, 2018
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              Address: Gwalior, Madhya Pradesh, 474006

              Dear sir
              A refund of 629 rupees was successfully processed on 21 sept 2017 to my account no. [protected] this amount should have been credited to my sbi account by done, but i have not received the refund till now.
              I have called the state bank of india castumer service and also hom branxh all the details many times including the unique transaction reference no. But nobody has replied or resolved the problem no action being taken.
              I have confirmed wih amazon and they have successfully processed the refund.
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                C
                Chitra Mehta
                from Ahmedabad, Gujarat
                Feb 9, 2018
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                Address: Ahmedabad, Gujarat

                Cheque deposited on 04.11.2017, but bank did not present it till 31.12.2017. On follow up, bank scanned again to present the same on 12.01.2018 but wrongly entered the sort code, topological error. On inquiry, bank, without checking on its own fault says that there is some problem with the cheque as the system is not accepting. The cheque still lies uncleared. It has severely effected the company's reputation for delayed payment. The cheque amount is rs.8, 23, 803/-
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  S
                  sarkar dipak
                  from Ahmedabad, Gujarat
                  Feb 9, 2018
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                  My account is with sbi, malav.. Di-panchmahal.. Code-02669.. My account number is [protected].. I have parsonal loan with sbi malav.. My installment is 6399.. But bank debited 7000 per month.. And when i fail to pay emi one month they set hold 20000 in my account.. This is not right.. This month my salary is come 16217.. And bank debited all my salary of 16217.. Last month they doing same.. But i say them then he credited money in my account.. Every time they doing same thing... My account balance is now 0... My salary is done with same branch.. They know my salary is come in 5 to 10 date.. But they set 2 nd date to emi.. This is wrong.. They get penlty chrges also.. They debited all my salary this month.. How i sarvive... Please sir help me out.
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    K
                    kuldeep.gupta72
                    from Delhi, Delhi
                    Feb 9, 2018
                    Resolved
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                    Resolved

                    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                    Hello sir/mam

                    I have called many times to sbi customer care for my concerned but thery are not giving my the resolution. At the time of availing the card the represantive is said there is no extra charge included the sbi card previous month i have paid the bill 4187 rs but the my bill 4786 rs and the 600 rs remaing my side. The feb bill they interest the charge 700 rs for inteteset from the 1 day of trasaction to till date and this ia the sbi term and policy. Please help to solve this concern.

                    My card numner [protected]
                    Nov 1, 2018
                    Complaint marked as Resolved 
                    Resolution provided
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 10, 2018
                    State Bank of India [SBI] Customer Care's response
                    Dear kuldeep.gupta72, Thanks for sharing your details.We will get in touch with you soon to address your concern at the earliest. Although we would request you not to post your contact and card details publicly but mail us next time at [protected]@sbicard.com.
                    Verified Support
                    Feb 15, 2018
                    State Bank of India [SBI] Customer Care's response
                    Dear kuldeep.gupta72, Thanks for sharing your details.We will get in touch with you soon to address your concern at the earliest. Although we would request you not to post your contact and card details publicly but mail us next time at [protected]@sbicard.com.
                    I have called many time and representative is provide me the request number and i have checked that number online but service request number is not found. Please help me i don't want to pay unnecessary charges but if the unnecessary charges next time i will be closed the card not pay any kind of money Because SBI credit card team is doing fraud at the time of selling credit card they are not ask all the term and condition and if the customer is asking they are only said this is our policy. What kind of policy, on that policy customer has not satisfied. Please help me and get in touch with me [protected].
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                      S
                      from Bhubaneshwar, Odisha
                      Feb 9, 2018
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                      Address: Sundargarh, Odisha, 769006
                      Website: Indian Consumer Complants Forum

                      The state bank of india account was opened more than 1½ months before. The details (User id & password) available in the welcome kit of the bank didn't help to open the intenet banking. Visited to local branch (Sbi, bisra chowk, rourkela, odisha) around 15 times. Everybody are expressing helplessness without arriving at a solution as it was understood that they are highly incompetant to resolve the case. This is the bank where the new account no. Was generated.
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      Feb 09, 2018
                      Updated by [email protected]
                      The case is needed to be resolved at SBI higher authority.
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                        R
                        reddy evuri
                        from Hyderabad, Telangana
                        Feb 9, 2018
                        Resolved
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                        Resolved

                        Address: Hyderabad, Andhra Pradesh, 500086

                        Dear sir,

                        Kotireddy myself

                        My credit card ending 7700 was settled at 79500 for 6 months duration. I paid the total amount. Due date was jan 31st i paid all on feb 8th. Still today i got the statement generated was about 60000 which is not fair.

                        To pay the above amount even i sold my gold chain and took money from friends/relatives as i lost the job doing small job with very less salary.

                        Sir from last 6 months i paid the total amount as per settlement. If there will be any extra amount i can only 1 or 2 thousand not more than that.

                        Sir please close the card as i'm using not using it from last 1 year i'm only making payments from last 6 months.

                        Even i raised the request to sbicard portal and made the call to customer care.

                        Sir please do it immediately otherwise as i got bad experience of interest rates and charges they will keep on adding again and don't want to do 2 settlements for 1 card.
                        Mar 16, 2018
                        Complaint marked as Resolved 
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 10, 2018
                        State Bank of India [SBI] Customer Care's response
                        Dear reddy evuri, We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 20203 in your mail to enable us to address your concern on priority.
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                          A
                          abhisheknd
                          from Mumbai, Maharashtra
                          Feb 9, 2018
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                          Address: New Delhi, Delhi, 110014

                          This is another follow-up from a helpless customer who is not been given any feedback/call or idea when will his hard earned money be refunded.
                          This is absolutely disgusting banking strategy.
                          I will ensure of not having any relationship with so-called "biggest bank in india", i am sorry to say with the lack of response and calousness you have handled the overall communication you are not worthy of being called a customer centric bank.
                          Issues:
                          1. Branch is not contactable, no phones are being picked up, let me share the phone details as per portal:
                          [protected]
                          Telephone 1 [protected] doesnt work
                          Telephone 2 [protected] doesnt work
                          Fax [protected] doesnt work
                          2. No response to the emails
                          3. Customer care guys say they dont have authority of doing anything other than issuing a complaint number
                          4. Above all, there is a sms service where you send sms stating unhappy and they will respond in 48 hrs. I have sent the sms 3 times but they havent responded in the past 5 days.

                          I am shocked to understand the bank like sbi is happy to ignore customers and just act like an organization who is not bothered about customer satisfaction.

                          I am yet to see a response or even a phone call stating we are there to help.
                          I am afraid that i have a ppf account with you which i may have to continue because of lock-in period, but because of such shoddy service, be assured atleast within my circle/family will not be recommending sbi for any type of banking product for sure.

                          Any updates on the following request?
                          The emi has been deducted today from my account inspite of the intimation of the same on saturday.
                          Can you please let me know how the refund process would take place?
                          Cl a/c no. [protected]
                          Amount deducted: rs 21469

                          Details:
                          Date - 05 feb 2018 ecs d-ccpc new delhi[protected] transaction ref:[protected] value date - 05 feb 2018 21, 469.00
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            Y
                            yogeeswararao
                            from Addanki, Andhra Pradesh
                            Feb 9, 2018
                            Resolved
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                            Resolved

                            Address: 04401
                            Website: www.sbi.co.in/.

                            Dear sir,

                            I am ch chandrasekhara rao, i have an fd account in sbi ge capital branch (04401), gurgaon, in order to transfer to my home branch (14386), they transferred to wrong branch (04386) they committed irresponsible transaction, it causes inconvenience to withdraw it, i made complaint against it to ceo of sbi credit card services but nothing has been resolved for it for 2 months, in case of more details please contact me through [protected] or send me a feed back to my mail id : [protected]@gmail.com
                            Mar 18, 2018
                            Complaint marked as Resolved 
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 10, 2018
                            State Bank of India [SBI] Customer Care's response
                            Dear yogeeswararao, Apologies for any inconvenience caused. We will get in touch with you soon to address your concern at the earliest. Although we would request you not to post your contact and card details publicly but mail us next time at [protected]@sbicard.com.
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                              G
                              Ganesh Lal Gameti
                              from Jaipur, Rajasthan
                              Feb 8, 2018
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                              Address: Udaipur, Rajasthan
                              Website: www.consumercomplaints.in

                              I tried to withdrawal 11000 rs. from SBI ATM on 4/2/2018 at 6.20pm clock. I did not get money due to ATM machine power off due to some technical problems but the money was deducted from my account. I talked with the customer care executive.He told me that he has registered my complain and I will be able to get my money within 7 days. I hope the problem will be solved in this time period.
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                H
                                Hridaya Srivastava
                                from Varanasi, Uttar Pradesh
                                Feb 8, 2018
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                                Address: 211002

                                I have sent Rs 10000 through neft from sbi red eagle branch Allahabad by UTR SBIN[protected] to aman shukla union bank Allahabad but money is not credited.I have also lodged cmplaint ticket no [protected]. transaction date[protected]

                                another similar complaint ticket no [protected] for amount Rs 10000 to s

                                ame bank on date[protected].
                                money has not come back to my account
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                Feb 08, 2018
                                Updated by Hridaya Srivastava
                                no update
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                                  thesiddiqq
                                  from Noida, Uttar Pradesh
                                  Feb 8, 2018
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                                  Address: Gorakhpur, Uttar Pradesh
                                  Website: www.sbionline.com

                                  The employes of state bank of india aluminium branch in gorakhpur in u.p have lost my filled account opening form and they are saying me to refill the form and again subbmit to them . Every day is very important to me, as I am applying for education loan in sbi and i have taken leave from my collage and these guys have lost my filled form and informing me after 1 week .
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    moumitra
                                    from Delhi, Delhi
                                    Feb 8, 2018
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                                    Address: Kolkata, West Bengal, 700107

                                    Hi,

                                    I am not happy with the behaviour of your collection agent. I know I owe some amount however the bill is incorrect. I disputed the bill and asked for the statement nut you are no providing me the details since September 2017, hence I stopped making payment. Now you are theratining me and harrasing me at my home. I do not have the statement for the amount of Rs45840.54.

                                    You added the same amount (11314) twice when I the amount was already splited into 10 mon th EMI.

                                    I want this issue to be resolve at the earliest. As you did not provided me any statement and charging the interset, I just want to say that I am not going to pay any interset for it. Either resolve my issue or will take further.

                                    You can not threaten me and harras me. I will take this further to banking ombudsman.
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                                    Feb 08, 2018
                                    Updated by moumitra
                                    My card number is [protected]
                                    Contact number-[protected].
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                                      Chunni Lal Mahawal
                                      from Basi, Rajasthan
                                      Feb 8, 2018
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                                      I have joined ro bharatpur on 27/7/2016 as deputy manager and rs 542/- deducted monthly instalment of LIC in mysalary from august 2016 to December 2016 but neither deposit in LIC office nor refund to me, in this regard i had sent a copy of letter on 8/12/2016 and mail to sbi.[protected]@sbi.co.in on 30/12/202017
                                      but no action had been taken please look into the matter and credi rs 2710/- to my account.

                                      chunni lal mahawal [protected]

                                      sbi branch code 31063 b n gate bharatpur
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                        badmash jat
                                        from Mumbai, Maharashtra
                                        Feb 8, 2018
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                                        Address: Mumbai City, Maharashtra, 400001

                                        Dear Sir,

                                        Recently I have transfered My A/c from SBI EVNG BRANCH PORT BLAIR(02001) branch to SBI FORT MARKET (05347) branch, but my CIF code is not been transfered; so I am not able to properly operate my account. I have sent request to PORT BLAIR branch several times but yet they are unable to do so. Please look into my request and do the needfull.
                                        Thanks,
                                        NAGAR MAL
                                        A/C [protected]
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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