State Bank of India [SBI] Complaints & Reviews

On 04/02/2018 i got message as rs.5900 and rs.50 deducted by google *octro inc but i did not authorised the transaction. Even i did not get any otp to my registered mobile number ending with xxxx6682, i have already given complaint in bank also but they are not taking complaint and told that its a cyber crime thats why i am complaining here. The screen shot is also attached

Dear team,

This is to bring in your notice that my father late naresh prasad mishra was ex-govt. Employee from pwd was getting pension in sbi a/c no. [protected]. He expired on[protected], on his behalf my mother nunu mani devi (Mishra) suppose to get pension as govt. Rule family pension to my mother sbi a/c no. [protected]. I was in touch with your bank staff jagjoy kumar (Mobile no.-[protected]), as per him they have send nunu mani file to patna on dated[protected] to family pension division patna. Once i have spoken to family pension division patna to mr. Umer khan (Mobile no. [protected]), came to know that they have return nunumani file to bhagalpur sbi, as there was name differ in ppo as well as in bank account. As per ppo our mother name is nunu mani devi and bank account is in the name of nunu mani mishra. When today i called mr. Jagjoy kumar he handed over his mobile to their college who told us i am not write person i am handling general account not pension or loan, speak to some one else. Today i become confused where is nunu mani file, whom we have contact, what we to do to get her pension. Request you please help to get pension to my mother nunumani as soon as possible because her health condition is not good.
Our father account is also fridge, according to bank staff, money will transfer to our mother account after settlement of father pension. Her health condition is not good, we want to keep her delhi along with us, but due to bank pension and her reporting to bank, we can't keep her along with us.
Regards
Mritunjay mishra
S/o mrs. Nunumani devi
Mobile no. [protected]

Being a middle class person in india, we will receive a lessl salary. After paying rent, and all allowances we will have only 4000 to 3000rs in my account. But, banks are deducting large amounts from our accounts for not maintaining. This not at all good sign from the central government to impose rules to banks to deduct amount.
Sbi ac no [protected] deducted 1000 rs in the month of dec and jan
We can not maintain a minimum balance of 3000rs our accounts due to lot of family constraints.
Being a normal citizen of india, iam asking govt to take stringent against their rules set up by the government to trouble all the citizens. This is not at all good sign from all the banks.

My axis bank account also deducted 1000 rs in the month of jan.

Please take necessary action against this type of of rules to trouble all the citizens.
Please do any improvements for the benefit of citizens

I bought a jacket from Myntra but since it was not delivered to me I ask Myntra to refund me and Myntra send me with a refund reference number [protected] but stil i didn’t get my refund . It’s been more than two months and stil SBI is not processing my refund . Never though I would have to wait this much long to get a refund initiated . Please help

Rs.13200/- credit card amount paid through sbi paynet through debit card shown as transaction failure but the amount is deducted from my sb account. It is requested to restore the amount to the credit card payment immediately. As i am paying the amount well within the time i am not responsible for any late fee. My crdit card payment may kindly be adjusted immediately

Sir,
My name is vishal kori, i am a be student yesterday i visited to my sbi branch (Gumasta nagar, indore)
I requested them to make a demand draft of rs 33000, but they refused to make it and when i asked them to tell reason behind this they just start shouting me and misbhaeving in this case what should we do.
Its my humble request to take certain steps about it.

I had maked transaction of 3000/ (Three thousand) from punjab national bank customer service point at saidpur, khizersarai, on 22/10/2017. Amount of 3000/ debited from my account no. [protected] of sbi, but not credited to settlement account of csp person and i did not get money till now. I contact many times to bank person but they said it will cleared by csp and csp person says clear by bank. What do i do, so please take necessary action and clear my case.

Sir,
I have applied sbi home loan for Rs. 20 lakh one and half month back. Verification is done 20 days back. But no information when the loan will be psssed? My construction work is also stopped due to want of loan. My app ref no is 248789. What is the expected date?

Sandip Giri
Mob No. [protected]
Dated. 03 Feb 2018

An account holder of sbi bank have linked my mobile number with his account by mistake.
I have requested to sbi bank manager in chandigarh to update the mobile number which is attached to that account and given a written request to him also. But after few days now the bank manager is saying that this can't be possible as this account number pertains to sbi west bengal branch. Sbi bank manager chandigarh said that he is not able to...

Hello team,

My name is harshal. Thakkar & working as a senior consultant at capgemini.

This email is in reference to the sbi credit card that was sent out to me with false commitment and information.

I started receiving calls from the sales people, informing me that there is a tie up with my company where i work (Capegemini) and that a good limit will be given.

I informed the person that i already have an hdfc card with a limit of 3.5 l and i have the option to upgrade to 5.5 l as now i am elegible for the upgrade.

The sbi sales guy kept on telling me that you will get somewhere above 6l on this card and that first an email will be sent out to me informing me about the limit, if the limit is what he promised, i will approve it and only then they can send the card.

I did not even get any email about the limit and today they sent me the card around 30 mins back.

To my horror the limit on the card is 2.5l not even close to what i was promised.

This is upfront cheating and fraudulent activity.

I need to ensure that i am not charged for something i have not asked for and something that i am not going to use atall.

Such bad experiences like this has really taken me aback and i have completely lost confidence on sbi.

I need to cancel this card asap now and need a confirmation that i am not going to get charged.

Please send a response to this asap and escalate this.
I need to register a complain about this people who are fooling people for no reasons.

Sales guy - rahul roy - [protected]
I am no longer able to call this number, this shows how sbi is treating their potential customers with poor service.

I called the customer care multiple times and after adding my cc number, it does not even recognize my date of birth, which means sbi sent me the card without any information. And because of this i am not able to speak to someone on their help line.

This is a serious issue for me & i hope this is treated as a critical issue and given attention.

Regards,
Harshal thakkar

In my personal cibil report, i have found overdue shown against credit card which was never used. My cibil score has gone down due to this and i am unable to get personal loan from any bank.
I have made a online request sbi customer care. Initially was told to wait 3 days and when i followed up, i was told another 5days (8th feb). This is affecting my loan formalities with other agency and application got hold.
So sincere request to you to correct the details and remove overdue and send me final closure letter with new cibil score report.
It was shown as written off and reopened and shown as od.
Cibil image attached
Regards

Hi,
I made an online transaction to eeseva. Telangana, my account got debited inr 457 on 31-1-10 where eeseva. Telangana couldn't process the transaction. I waited for 48 hours but my account didn't get refunded. Please refund as soon as possible.

Particulars of the transaction:

Mode of transaction - sbi online netbanking.
Ref. No. Igacvdjav0
Paid to inb telangana esd
Transfer toone97 communications p
Amount - rs. 457.08/-
Sbi ac no.[protected]
Ac holder - bogala kavya sri
Ramanthapur branch
Hyderabad

Dear team,

Kindly help me to recover my money back from investment intermedi, because many times rs.295/- has been debited from my account saying transferred to investment intermedi and i really dont have any clue what company is dis. And i never invested any amount in my whole life on such companies. Its really horrible. Its totally fraud. We earn money in the month and unecessarily the amount is debited which we dont know. Its really harassing and it is effecting damn badly to us because we are below poverty line and we earn on daily basis. Debiting such amount we cannot effort. So kindly look in this matter on asap basis. Waiting for precious feed back or reply.

This is the copy of your sms received to me on 21.09.2017. At 1.18. P. M. On
My mobile no [protected] is the only communication
I have received.
What is the meaning of this message.

Chq 824833 for inr 6, 00, 000.00 fvr a anjali enterprises recd in clg wl be paid if found in order. Contact yr branch by 12.30pm today if not isud by u

On 29-sep-2017 11:45 pm, "sbi contact centre" wrote:br...

Hello, i am vijay acharya. I have open rd account from 31.01.17 for one year. Now it has matured at 01.02.18. Total amount should be 24911. But bank has deduct 360 for penalty. So i am unable to understand why it has taken penalty without any reason. Please give me better information as soon as possible. I have no t-pin. So customer care unable to help me.

I had submitted written request to rajasthan zonal head, mr rahul sharma, for updating my mobile number in my sbi life policy since the registered number was no longer in use.

My mobile number has not been updated as yet and i am unable to receive any information regarding premium payments and all other related information.

My email id has also not been updated in the system and i am facing lots of problems because of this.

I am an sbi official and if such is the treatment with staff, what will happen to public

I m a customer of sbi bazar branch samastipur. I have issued two multi city cheque but the cheque did not cleared by sbi patna staff minu asani (Mob-[protected]). I enquired in my branch and ms minu asani to know the reason about my uncleared cheque. Neither the branch manager nor the responsible ms minu asani reply the reason. Ms asani insulted me to do anything what i can but she did not assist me. I have a big loss by my cheque rejection and 354 rupee also deducted from my account. Who is responsible for my loss.

Respected sir & madam
I had given so many times complaints to sbi but no response no body contact us
We had 3 sbi credit cards of my own using by our shop boys
U given a late penalty amount & outstanding pending balance & too late payment charges of my 3 credit cards
My cards details =
[protected] (P. Srinivasa rao) cell — [protected]
[protected] (P. Revanth kumar) cell — [protected]
[protected] (P. Venkata pavani) cell — [protected]

Sir from 2 months i am giving complaints so many times but u r not responding

We think that credit card amount will debit automatically from my savings account as like other banks
So we done credit card payments as next 2 days after bill date as transfer from my savings account
So please check my 3 cards details & savings account statement &

Please refund my too late payment charges of my 3 credit cards asap & i had already paid from 2 months as penalty of my outstanding balance as what u r bank is sending
From 2 months u r no response from bank & no support & increased my outstanding balance from 1st month 560 next month 1080 so i paid please try to refund my penalty too late payment charges

Recent at last month i had paid total outstanding balance if my 3 cards
But u send payment of 90 rs had to pay outstanding balance
But why sir we do not use r no pending
But why u r sending outstanding pending balance

Sbi is a government bank not à cheating bank & taking money from shop employers
Private banks r so good in service & good response

Same problem we faceď in hdfc
The bank persons r contact us & checked my account statement & refund my too late payment charges
At first activation of my credit card 2000 has debited in my card as for insurance of my card but we do not ask for insurance activation i already given complaint at that time in bank they told it will refund buthe no refund & no person is now
How many times & how amount u will debited in my account
Please give reply to my email or contact us sb account nos

Sbi is for the people not fraud the people & not cheating the people

Sir please check my 3 sb accounts & cards statement & refund my too late payment charges asap

I have taken n mutual fund for rs.2, oo, 000/- (Two lakhsonly) on 5th december 2017. The name mentioned in the statement of account is wrong it is written as rmadakashira kamaswamy rajamanibai the correct name is —

Madakashira ramaswamy rajamanibai

Kindly correct and issue me the statement of account. The details are as below

Name:- madakashira ramaswamy rajamanibai
Folio no. 19030365
Pan no. Aarpr8794d
Aadhar no.[protected]Porvided at the time of purchase)

Date : 7th january, 2018
From,
Manda kadam,
305, vihang co-op. Hsg. Soc.,
N. M. Joshi marg, byculla (W),
Mumbai-400027.
Mob. No.:[protected]

To,
Senior police inspector,
Cyber crime branch,
Bkc, mumbai

Sub : request to resolve disputed transaction of rs. 8000/- from sbi credit card.

Respected sir,
With reference to above subject, i undersigned would like to request you to resolve the fraud transaction of rs. 8000/- from sbi credit card. First, i want to tell that i was not aware that it was sbi credit card because when i went to fbb (Fashion big bazar) with my daughter, they filled up form from me by telling that it’s a fbb card, you will get 10% discount lifetime on purchase from fbb. This is the first fraud from sbi of hiding the information about the credit card.
When the card is activated and i received a call from sbi, i refused that i don’t want any card as i am already using 2 cards (Hdfc and kotak), but the lady said now it is activated, so we can’t do anything as it will show in your cibil.
As it was a new card and i am getting daily calls from sbi regarding new offers and activation from the same. The matter is, this is the first transaction on 30th september, 2017 which was made by fake call received from sbi credit card via mobile no.[protected], executive name aayesha.
On 30th september, 2017, i received the call by same no. And i denied to share otp, the lady named aayesha said that i am not asking your credit card no. And cvv no., so please madam co-operate with us for activating the new offers available on your card. Thinking some time, as i generated my debit pin of pnb by otp, finally by frustrated mind i shared to her. That time 2 transactions made of rs. 4000/- each against oxygenwallet.com, when i asked her about that she said that it will be credited in your account within 48 hours and remember my name.
After that when i doubt and called to sbi landline no. 39020202 for such transactions, it’s very shocking to me that nothing such offer are giving by sbi. When i called up on same no.[protected] which is showing sbi credit card on true caller, no one responding and telling that aayesha is not there or on leave.
From that day, i started writing to sbi ([protected]@sbicard.com, [protected]@sbicard.com), oxygenwallet ([protected]@oxygenwallet.com), aap ki samasya ([protected]@aapkisamasya.com) and cyber cell (Cybercell. [protected]@mahapolice.gov.in), and consumer court ([protected]@gov.in) to resolve this transaction and help me out. But nobody replied from cyber cell and consumer court for the same. Very disappointed and helpless, i am writing to this letter and expecting some hope and help from you as i am a genuine customer and become a victim of such fraud case.
Sbi took 120 days for resolution and same time they are charging me interest on the same. Now it is rs. 10046/- till date with interest. I would like to share that i am using hdfc credit card since 2008, but i am not getting any such fake calls from hdfc and my transaction is of rs. 20000 to 30000 appox monthly. If i can pay that much monthly, then why can’t rs. 8000, but as it was a fraud and not used by me, why should i bear it? If sbi people not asking card no and cvv, it means their executives are making calls and they have all data about customers, making the fool to the customers and robbing them.
Still now, i am getting daily 3-4 calls from sbi credit card asking me my personal information like date of birth, etc. I am very frustrated with sbi and want to get out from this as i can’t change my number because it is registered with all my banks, cards and family. I want to deactivate this card, so that i can spend my day with happily.
I am enclosing all communication via mail with sbi and i tried and trying my level best to come out from this matter as my cibil gets spoil because of this only which was a better before this disputed transaction.
I am also in follow up with aap ki samasya (www.aapkisamasya.com) for which they charged me rs. 750/- for which i got a receipt of the same.
Once again, i am requesting you to please look into the matter and help me out and deactivate this sbi card.

Thanking you,
Yours faithfully

(Manda kadam)
[protected]

Encl : 1. Mail communication with sbi and all concerns till date.
2. Payment receipt from aap ki samasya

Cc : 1. Senior police inspector, agripada, mumbai
2. Chargeback team, sbi, gurgaon
3. Aap ki samasya, noida