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State Bank of India [SBI] Complaints & Reviews

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Updated: Sep 23, 2025
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State Bank of India [SBI] reviews & complaints page 612

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N
Nrupal Chaudhary Chauhan
from Ahmedabad, Gujarat
Jan 9, 2018
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Thank you for using state bank internet banking. Your transaction ref no igacqymzs0 for rs.459.0 on 04-jan-18 22:18

Balance not refunded yet for rs. 459/

I have recharge by myjio app and sbi net banking for recharge of my jio mobile no
Due to slowness od sbi server balance deducted from my account and recharge not received on my mobile
While calling to sbi customer care they are not refund my money
While i call to jio customer care they answered that they have not received money
Please help me
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    V
    Vaishnavi Ashwin
    from Bengaluru, Karnataka
    Jan 9, 2018
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    Address: Bangalore, Karnataka, 560023

    I had applied a credit card with this bank and duly submitted the documents they asked for. They even gave me verification calls and told that my card would be delivered within 10 working days to my home or to my office. However, out of curiosity i just checked the status of my application online and it said that they are sorry to inform me that my application is rejected. There was no intimation or reason that was given me. I am trying to call the customer care but not even able to speak to any customer care representative. I have given my pan card details wherein they can check that i have a regular monthly income and have been paying my taxes as well every year. But the level of irresponsibility is when i trusted this bank have an account with them and still they have no responsibility to get back to give a proper answer with a proper reason.
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      A
      amitshah402
      Jan 9, 2018
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      Address: Faridabad, Haryana, 121001
      Website: SBI bank and customer care

      I am very dis-pointed with sbi bank, over 6 month i did transaction through sbi atm on 5th may at sikandarpur metro station in gurgaon from rbl atm machine that time due some technical issue cash was not dispensed but 10.000 amount was debited from my account, now bank still working on it and saying there is less chance to get your money back. I have done police complaint and visited to bank so many times registered compliant against the same, still didn't get cctv footage of this incident or not refund amount. Request you team please help me, i am very frustrated now with bank service.
      +1 photos
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        A
        adabapu
        from Ernakulam, Kerala
        Jan 9, 2018
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        Address: 560068

        Hi,
        These debit cards issued and dispatched since 18 sep 2017. However, no clue about it. Contacted bank so many times, they said it will reach soon. They says it is not returned from indiapost. Please let me know where is it.

        Fareed abdul hameed
        Eb[protected]in
        18-sep-2017

        Riham dabapu
        Eb[protected]in
        18-sep-2017

        Ahlam dabapu
        Eb[protected]in
        18-sep-2017

        Andulhameed dabapu
        +[protected]
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          S
          suparna5995
          from Ranchi, Jharkhand
          Jan 9, 2018
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          Address: 743354

          To,
          The branch manager
          Bank name:state bank of india
          Location: krishnachandrapur

          Sub: transaction decline and account debited (Account no: [protected])

          Dear sir/madam,

          With reference to above subject line, i did the transaction through aeps center and transaction got declined however, my account was debited.

          Please find below the transaction details along with npci status also, transaction receipt attached with the letter.

          Kindly process the request and reverse the amount in my account against the same.

          Particulars case 1 case 2 case 3
          Device code dig1312973
          Npci response code
          Rrn (Npci)
          Transaction date 03/01/2017
          Transaction time 12:37:08
          Transaction type (Cw/cd) cd
          Stan 275311
          Issuer bank bin rbl bank
          Issuer bank name state bank of india
          Aadhaar no [protected]
          Amount 2000
          Error/response code ds
          Remarks issuer is inoperative

          Thanks & regards,

          Yours faithfully
          Biswajit baidya

          Customer sign
          Customer name :biswajit baidya
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            S
            Sudhir Kumar Arora
            from Pune, Maharashtra
            Jan 8, 2018
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            Address: Muzaffarnagar, Uttar Pradesh

            Sir,
            I am retired employee of northern railway. My pension was regularly coming in sbi main branch muzaffarnagar. However, i have not received pension during dec 2017 for reasons not clear to me. It is confirmed that my live certificate is given and aadhar link is done. Kindly do the needful to avoid financial hardship to me. Regards
            Mahavir singh arora
            Retd cgc khatauli nr

            Ppo no [protected]/dao/dli
            State Bank of India [SBI] customer support has been notified about the posted complaint.
            My account esi website se 5200 kaat liya gya hi sir please refund my money. 5/1/18 ko. Mere account se Sara paisa kaat liya gya hi. SO Please my refund my paisa

            non receipt of pension for dec 2017 : ppo 0189020086/dao/dli - Comment #2969034 - Image #0
            I am not getting the high security otp from sbi to bsnl mobile for paying my eb and other payments for the last 4 days
            I have received new SBI Credit card and am first time user. When i login online or dial customer care it is asking for date of birth and when i tried with my date of birth it is giving data entered is incorrect. Who is the right person to contact. Please help me with this or cancel the card.
            Sanjay Vinayakrao Yevate, I have saving account in SBI ..A/c No [protected]
            IFSC Code 00012688 . On 4.1.2017 at 5.26 a.m 295 rupees transferred to Investment intermedi.I have no investment with such name.Transferred that amout to my account immediately . How amount is transferred without OTP . Do needful immediately or I hv to close my acc
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              B
              basaksyamal
              from Dinhata, West Bengal
              Jan 8, 2018
              Resolved
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              Resolved

              I had booked a hotel room through yatra.com using my visa debit card issued by sbi and subsequently i had cancelled my booking. Refund for cancellation of hotel booking yatra reference number is[protected] has been processed. The state bank of india transaction id for the refund of rs. 2407 is rfnd_9la3g6laqfylag. My sbi branch code is 1753 and ifs code is sbin0001753, branch name is cooch behar bazaar, west bengal. But the cancellation amount of rs. 2407 not yet credited to my account. My savings account number is 1045*712. Please credit the above amount at the earliest. Thanks.
              Jan 10, 2018
              Complaint marked as Resolved 
              It has taken time but after all my complaint has been resolved. Thanks.
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              Dear Customer,

              Greetings from Yatra.com!

              We regret the inconvenience caused we regret the inconvenience caused kindly share your Yatra reference number for us to assist you.

              Best Regards,
              Yatra Care
              basaksyamal's [Complaint's author] reply, Jan 9, 2018
              Yatra reference number is 2512712582878 date of cancellation is 04-Jan-2018.
              Yatra reference number is[protected] date of cancellation is 04-Jan-2018.
              Dear Customer,

              Greetings from Yatra.com!

              Thank you for sharing the details kindly allow us some time while we get this checked and we will update you at the earliest.

              Best Regards,
              Yatra Care
              basaksyamal's [Complaint's author] reply, Jan 10, 2018
              Not yet credited the amount by bank. This is for your information and necessary action please.
              Thanks.
              basaksyamal's [Complaint's author] reply, Jan 10, 2018
              Thanks a lot. Amount has been credited just a few minutes back. Again thanks to Yatra.com team.
              Dear team
              All verification call finished why declined card need Reason immediately
              Reason;
              We regret inform you that your SBI card application could not be processed since it does not meet our policy

              refund amount not yet credited sbi transaction id is rfnd_9la3g6laqfylag - Comment #2968992 - Image #0
              refund amount not yet credited sbi transaction id is rfnd_9la3g6laqfylag - Comment #2968992 - Image #1
              basaksyamal's [Complaint's author] reply, Jan 9, 2018
              I would like to know what is the reasons for which crediting an amount of Rs. 2407 couldn't be proposed to my account. The card issuing authority is SBI itself then what happen? Please clarify of my query and take an early action to resolve my issue. With thanks.
              State Bank of India [SBI] Customer Care's response, Jan 11, 2018
              Verified Support
              Dear Customer, Apologies for any inconvenience caused. We will get in touch with you soon to address your concern at the earliest. Although we would request you not to post your contact and card details publicly but mail us next time at [email protected].
              State Bank of India [SBI] Customer Care's response, Jan 15, 2018
              Verified Support
              Dear Customer, Trust your queries have been addressed and resolved after our telecon with you. Please reach out to us for further assistance or feedback.
              Dear Customer,

              Greetings from Yatra.com!

              Great to know that you have received the refund and we will also like to thank you for sharing the information with us. Should you have any further queries, please contact us at[protected] or write to us at [protected]@yatra.com and we would be happy to assist. For holidays please call on [protected].

              Best Regards,
              Yatra Care
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                A
                apoo pathak
                from Ahmedabad, Gujarat
                Jan 8, 2018
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                Sbi branch, valod (0531) has not sent family pension paper of my mother to sbi cppc, gandhinagar since tow months. My father shri nareshchandra chandravadan pathak was pensioner his ppo no. Is wr/11718/445483. And pansion a/c no. Is[protected] he passed away on 16/07/2017. My mother rama nareshchandra pathak is entitled for family pension. And submitted all the required papers to above said branch, but manager of this branch has not sent submitted papers to sbicppc, gandhinagar.
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                I used SBI ATM card on 23.12.2017 for an amount of Rs.2, 500/- amount also debited from my account, but i did not get money from India 1 ATM at Balanagar. Amount not came out from the ATM. How to get my money back. Kindly refund my money back.
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                  A
                  aghat61
                  from Delhi, Delhi
                  Jan 8, 2018
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                  Address: Jalgaon, Maharashtra, 425001
                  Website: www.onlinesbi.com

                  I created a virtual card no. [protected], online on 22/09/2017 of rs. 8000/- and made a payment of rs. 7249.00/- to e-commerce company and remaining amount of rs. 751.00 yet not credited to my account.

                  Lots of time i filled complaint online to www.onlinesbi.com but no one help and refund my remaining amt.

                  I filled complaint no. [protected], they instruct me rush to the home branch for solution.

                  On 06/01/2018, i reached to sbi, shiv colony branch, jalgaon, i am very surprised the answer gave by bank manager. He don't know about virtual card and unable to help, but i insist to see my account check it, then he only accepted my application and not gave any received / acknowledgement.

                  My request to sbi customer care officer, please look into the matter and refund the amount.
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                  Jan 06, 2018
                  Suraj dhakad's response
                  Dissatisfaction with the customers in the State Bank is disturbed by the Deputy Director, MS Shukla, in the branch of the State Bank of India MS Road 10845 of District Murena Tehsil Kelaras of Madhya Pradesh and abused the customer by pushing and pushing the man out of the bank. was given

                  misbehavior and abuse of customer
                  Dissatisfaction with the customers in the State Bank is disturbed by the Deputy Director, MS Shukla, in the branch of the State Bank of India MS Road 10845 of District Murena Tehsil Kelaras of Madhya Pradesh and abused the customer by pushing and pushing the man out of the bank. was given

                  virtual card - Comment #2969008 - Image #0
                  State bank of india online complan toll free no [protected] no refund blance no credited your acounted and no recivedd atm blance hed assisten maneger [protected]
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                    A
                    Akanksha 22
                    from Allahabad, Uttar Pradesh
                    Jan 8, 2018
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                    I am akanksha singh, on 8 jan 2018 at 12.52am without my permission and otp
                    There is 3 transaction done from my account of total amount 10500.

                    Details
                    Inr 3500 in pos [protected] at google *octro inc txn#[protected]

                    Inr 3500 in pos [protected] at google octro inc txn#[protected]
                    Third transaction is also of inr 3500 at same site.
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    Jan 03, 2018
                    Lovely Nandhu's response
                    my personal boclk my new numebr
                    Jan 06, 2018
                    HaRsha M S Yadav's response
                    Am hariprasad RGCY li training agide sbi nidagatta branch loan ge apply madideni loan kodtini andu maneger loan kodta illaaa nammanta badavarige maneger ethara madbahuda
                    My name is hariprasad nanu RGCY li training mugisiddu sbi nidagatta branch li loan ge documents submit madiddu loan kodalu bank maneger nirakarisidare... Nanu tumba dinagalinda bank ge hogiddu nanage yavude mahithi siguthilla avarinda
                    My personal boclk my new numebr
                    Sir in my account money was credited as bulk posting can l use that money and i want to know about bulk post
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                      S
                      Sureshmadh
                      from Chennai, Tamil Nadu
                      Jan 8, 2018
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                      Address: Chennai, Tamil Nadu

                      I received a call from a person who spoke from the mobile no.[protected] in broken tamil saying my sbi account will be closed if aadhar number is not updated with my account.

                      Actually i don't have account with sbi and how come on a sunday evening (7th jan'18) a bank staff will call to update the aadhar. He also insisted if the account is not updated with aadhar immediately, it will be closed.

                      I said, close the account and he immediately disconnected the phone.
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        K
                        Kishan Bhardwaj
                        from Kanpur, Uttar Pradesh
                        Jan 8, 2018
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                        Address: 208021

                        Respected sir/mam,
                        I have made a payment fees rs.4620/- to rto for the tax fee of vehicle by sbi netbanking of a/c no.[protected] on 9-nov-2017 due to any reason transaction was failed and the amount of rs. 4620/- was deducted from my account.
                        I request you to please solve my problem as it has been about 2 months gone passed still i did not get my refund back.


                        Requisites
                        Vikas mishra
                        Sbi a/c no.[protected]
                        Branch name: usmanpur, kanpur nagar (Up)
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          T
                          teja0765
                          from Bengaluru, Karnataka
                          Jan 8, 2018
                          Resolved
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                          Resolved

                          To,
                          The chief branch manager
                          State bank of india
                          Main branch

                          Dear sir

                          A refund of 47899/- rupees was successfully processed on 13 dec 2017 to my account. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

                          I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

                          I have confirmed with amazon and they have successfully processed the refund and refund reference number is 860183.

                          Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
                          Jan 12, 2018
                          Complaint marked as Resolved 
                          Money is deposited in my account today after filing the charge dispute form
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          Jan 08, 2018
                          Updated by teja0765
                          order id :order #[protected]
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                            S
                            suparna5995
                            from Ranchi, Jharkhand
                            Jan 8, 2018
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                            Address: 743354

                            The branch manager
                            Bank name: state bank of india
                            Location: krishnachandrapur, south 24 parganas

                            Sub: transaction decline and account debited (Account no :[protected])

                            Dear sir/madam,

                            With reference to above subject line, i did the transaction through aeps center and transaction got declined however, my account was debited.

                            Please find below the transaction details along with npci status also, transaction receipt attached with the letter.

                            Kindly process the request and reverse the amount in my account against the same
                            Customer copy - aeps deposit
                            Date & time: [protected]:11:24
                            Terminal id: [protected]
                            Agent id: dig1312973
                            Bc name: biswajit baidya
                            Matm req id: rdi01408
                            Rrn: [protected]
                            Stan: 702264
                            Txn id: 3259116
                            Uidai auth code: [protected]c685e[protected]eba90c10df7f79
                            Txn status: success (91) : issuer is inoperative
                            Txn amt: 2000
                            A/c bal: 0
                            Response code: 91
                            Response message: issuer is inoperative
                            Customer adhar no :[protected]
                            Acount no - [protected]
                            State bank of india
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              M
                              MMahe
                              from Hyderabad, Telangana
                              Jan 8, 2018
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                              Address: 600062

                              Hi,

                              I need provisional certificate for my housing loan-[protected] for 2017-18...
                              I don't have a sb account.. So v don't have internet banking..

                              Everytime we, non account holders find difficult in getting loan related details and provisional certificate due to dependency on branches

                              So pls provide some facility for non account holders to download the statement online...
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                M
                                Mukesh@kumar
                                from Gharaunda, Haryana
                                Jan 8, 2018
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                                Address: Allahabad, Uttar Pradesh, 125055

                                2 refund of 850/- and 410 rupees was successfully processed on 20 sep.2017 to my account. This amount should have been credited to my sbi account by amazon.in, but i have not received the refund till now.

                                I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

                                I have confirmed with amazon and they have successfully processed the refund and refund reference number is
                                Hsbcn[protected] and hsbcn[protected]
                                Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                Nobody gonna help me
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                                  A
                                  Archisman ghosh
                                  from Kolkata, West Bengal
                                  Jan 7, 2018
                                  Resolved
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                                  Resolved

                                  Address: Kolkata, West Bengal

                                  Respected sir,
                                  I am a central govt. Pensioner drawing pension through s. B. I. Sahebpara road br. Sonarpur, kolkata - 700150, bearing a/c no. [protected] ifsc: sbin0010095.
                                  I maintain my family with this paltry sum of pension.
                                  To my utter surprise, i received a message from s. B. I. At 4.59 pm on 02/01/2018 that my a/c has been debited with a sum of rs 3603/- by transfer to “investment intermedi”, thereby rendering my balance to rs 403=38, which is much below the minimum balance required to be maintained in a savings a/c. The available balance clearly shows that i do not have surplus capital so that i might be identified as “savers “and a willing potential “lender “to a financial institution, about which i am completely in the dark, not to speak about its credibility.
                                  How can the bank without my consent handle my cash and suo motto transfer my pension to a financial institution, and that too without my knowledge and approval? Never do i invest in a speculative business and have faith in it.
                                  I wonder how have i fallen a prey to the intricacies of modern economics and become a target when other account holders, in spite of their bulging account, have escaped your attention.
                                  I strongly condemn the arbitrary act of s. B. I. I also want this unethical act of the s. B. I. Be stopped henceforth. I also want my money to be reverted in my a/c.


                                  Kausik ghosh


                                  E-mail: [protected]@gmail.com
                                  Jan 8, 2018
                                  Complaint marked as Resolved 
                                  To make matter worse, the S.B.I. has debited Rs/-188.80, as my balance staggered to Rs 403=38, below the minimum balance of Rs 3000/-, required to be maintained in a S.B A/.C, because of whimsical Debit of Rs 3603/- by S.B.I. I also want this amount back in my Account. .
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    A
                                    arun3031
                                    from Chennai, Tamil Nadu
                                    Jan 7, 2018
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                                    Hi,

                                    Could you please provide me the provisional home loan interest certificate (2017 apr to 2018 march) for the following loan account.
                                    Hide original message

                                    Loan account number : [protected]
                                    Loan account holder name : mr. A. Arun
                                    Email : [protected]@yahoo.co.in
                                    Phone no : [protected]

                                    Request you to provide the interest certificate with splitup of amount paid towards principal and interest separately. This information is required for filing it returns for[protected].

                                    Thanks,
                                    Arun
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      R
                                      RafikS
                                      from Shrirampur, Maharashtra
                                      Jan 7, 2018
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                                      Address: Ahmednagar, Maharashtra, 413709
                                      Website: www.onlinesbi.com

                                      I send money to one of my friend by imps through sbi anywhere personal app, on 10 october 2017 amount was deducted from my account but not credited to my friend's account. I have complaint about this to consumer care number of sbi, general manager of sbi, home branch manager too. But no refund till date. Plz guide me for next action to take.
                                      Reply me at [protected]@gmail.com
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                        D
                                        Devendra Fauzdar
                                        from Jodhpur, Rajasthan
                                        Jan 7, 2018
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                                        Devendra singh fauzdar. पेंशन बैंक का अकाउंट नंबर [protected] sbi uit branch ifs code sbin0031855 ppo no. 190143 (R) date of retirement : 8 feb 2011 मेरे द्वारा जीवन प्रमाण पत्र नवंबर 2017 को sbi यूआईटी ब्रांच भरतपुर मैं प्रेषित कर दिया गया था. इसके बावजूद भी बैंक ने लापरवाही की है और उसको प्रदर्शित नहीं किया. बैंक की गलती के कारण मेरी दिसंबर महीने की पेंशन जमा नहीं हुई है, जिसके कारण मुझे जीवन यापन में कष्ट हो रहा है!! जिसकी पूरी जिम्मेदारी sbi यूआई टी ब्रांच भरतपुर के प्रबंधक की है.एक पेंशनर को इस प्रकार प्रताड़ित करना मानव अधिकारों का उल्लंघन है. मेरा आपसे विनम्र अनुरोध है इस प्रकार पेंशन भोगी को परेशान करने वालों के विरुद्ध तत्काल कार्यवाही करने का कष्ट करें!!! आदरणीय महोदय मेरे द्वारा sbi हेल्पलाइन [protected] पर निवेदन करने पर संतोषजनक उत्तर नहीं दिया गया. उसके बाद मुझे bz-sbipsg से संदेश प्राप्त हुआ के your complaint [protected] has been attended to and closed after resolution as : life certificate has been uploaded on 30/12/2017. दूसरा संदेश प्राप्त हुआ. Your complaint has been registered ticket no. [protected]. Plz quote this no. While making any inquiry about your complaint. Expected resolution time is 21 working days. पेंशन प्राप्त ना होने के कारण मेरे जीवन यापन में कठिनाई का सामना करना पड़ रहा है प्रताड़ना हो रही है. अतः महोदय से निवेदन है इस प्रकार की बैंक प्रबंधन की लापरवाही के कारण एक पेंशनर को भोजन तक की असुविधा हो रही है ऐसी स्थिति में संबंधित प्रबंधक sbi यूआईटी ब्रांच भरतपुर के विरुद्ध तत्काल कार्रवाई करने की कृपा करें जिससे मुझे एक ईमानदार पेंशनभोगी को अपने जीवन यापन में कठिनाई ना आए. शीघ्र पेंशन का भुगतान कराने के आदेश देने की कृपा करें जिससे मैं अपना जीवन यापन कर सकूं धन्यवाद और आभार. आदर सहित भवदीय देवेंद्र सिंह फौजदार भूतपूर्व प्रबंधक ग्रेड-1 सर्किट हाउस सेवा. वर्तमान पता और 394 पदम विला भरतपुर राजस्थान. Mobile no. [protected]. [protected]. माननीय बैंकिंग लोकपाल महोदय sbi राजस्थान भारतीय रिजर्व बैंक चौथी मंजिल रामबाग चौराहा टोंक रोड जयपुर को सूचनार्थ एवं आवश्यक कार्यवाही हेतु सेवा में प्रेषित है.
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