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State Bank of India [SBI] Complaints & Reviews

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State Bank of India [SBI] reviews & complaints page 644

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M
Mehul Dabhi
from Pune, Maharashtra
Nov 14, 2017
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Address: Bhavnagar, Gujarat, 364001
Website: State Bank of india

I am very disppointed to know that I have taken an education loan from State Bank of India in Bhavnagar nilambaug branch before 2 years and now time without any inform to me my ECS was start by nilambaug branch bhavnagar without inform to me and my 3 ECS was returned due to insufficient balance and now who is responsible for this matter?????

From Mehul kalyanbhai Dabhi
Mo [protected]
State Bank of India [SBI] customer support has been notified about the posted complaint.
Nov 14, 2017
Updated by Mehul Dabhi
Regarding emi of education loan
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    M
    murwnp
    from Nalgonda, Telangana
    Nov 14, 2017
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    Address: 509103

    To
    Smt. Reeny Ajit
    C/o Reserve Bank of India [protected]

    Respected Sir,

    Sub : OTS account No.[protected] date[protected]
    Orginal Documents are not giving
    Ref : State Bank of India, ADB, Wanparthy-509103

    I, Neeraja Devi D/o V.S.Bhagavan settled loan as per my request and paid amount Rs.30, 500/- in words thirty thousand and five hundred only on[protected].
    Iam summitted My Oringial Documents to the Bank. At the time of Loan issued
    my follows.

    Document No.2858 of 95
    Document No.1852 of 95
    Document No.669 of 95
    Document No.905 of 95
    Document No.22 of 95
    Document No.22 of 95 and ROR Copies

    I have important deel with my building documents . So Please give My Original Documents.
    Thanking you sir

    Yours faithfully

    ( V.Neeraja Devi )
    V.Neeraja Devi
    37-27, Vallabhangar
    Wanaparthy-509103
    Cell : [protected]

    Copy
    Copy Receipt attached.
    State Bank of India [SBI] customer support has been notified about the posted complaint.
    Sir,

    I have not received my ATM as yet, it's been 2 months days since I applied for card in bank
    I have already visited my Bank Branch so many times.

    A/C [protected]
    Kalpesh Jangir
    Hi sir iam Dhananjaya from Bangalore i morethen 1 year s I go ATM in Rajagopal nagar near peenya 2nd stage Bangalore 560091... Only monthly 5 Days Awilable.mony no more then Days...So please take the my cumplte... Gvie me best service
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      F
      farhat ahmad
      from Dimapur, Assam
      Nov 14, 2017
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      Address: East Champaran, Bihar, 845401

      I booked online ticket and cancelled the ticket but the amount was not refund in my account. When i mailed irctc they mailed me that it was bank fault not our fault and also i ordered a bagpack from amazon and return it and again money is not received. They also told me the same thing. And when talking with bank their was no response in fact they don't want to listen and try to know what happen. Please help me, i'm a student and total amount is 4465. Please help me...
      Farhat
      State Bank of India [SBI] customer support has been notified about the posted complaint.
      Sir this is to inform you that a credit card is issued in the name of Sameer Kumar and it has to be delivered by bluedart for the first time but in actually they have not delivered reason being address not traced.
      Kindly see in to the matter on ASAP mode.
      Sir

      11/11/2017 deposit 8500/- rupees on my sbi account using cdm muvattupuzha kacherithazham

      Cash accepted by machine but not credited to my account

      I get a receipt with denomination but cash not credited to my account
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        M
        Manisha Bhalla
        from Delhi, Delhi
        Nov 14, 2017
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        Address: New Delhi, Delhi, 110059
        Website: STATE BANK OF INDIA

        My self manisha bhalla is an atm fraud victim and regarding that, i have informed bank and as well as the nearby police station (Ranhola) but they did not log a f. I. R for same and hence got no satisfactory response from them.

        I have also registered a complaint with cyber crime cell having complaint number: c2017/2211

        I belong to a middle-class family and losing such a big amount is like losing everything.

        Details of the event: on the night of 9th nov around 11:50 pm, i received a message over my phone that 40, 000 inr has been withdrawn from my account and same at 12:03 am for inr 21, 000. And all these transactions took place at atm marina arcade, connaught place.

        We are feeling like helpless and trying to reach everyone who can help us, and eventually writing a mail to you, so that case can be brought to your consideration and some necessary action can be taken by police so that i will get my lost money back.

        Thanking you
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        Dear Sar,
        i want my passbook i have not recived at list 1 years so i needed my passbook
        The amount of Rs.3000 has been refund by phone pe to my account but amount has not been credited to my Bank Account.
        Transaction Id- P171106163208995408748. Date- 06/11/17
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          A
          Abrar Khan Durrani
          from Adoni, Andhra Pradesh
          Nov 14, 2017
          Resolved
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          Resolved

          Address: East Godavari, Andhra Pradesh, 533002
          Website: www.sbicreditcards.com

          Somebody called me through mobile no.[protected] and obtained my credit card details stating that credit card provider providing discount card to avail 30% discount on purchases to it's credit card holders. So saying the caller obtained complete details of my card.
          I am apprehending danger of misuse of my credit card. Please protect my interest as well as interest of other credit card holders.
          Abrar khan durrani
          Credit card holder.
          Dec 16, 2017
          Complaint marked as Resolved 
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          Verified Support
          Nov 15, 2017
          State Bank of India [SBI] Customer Care's response
          Dear Abrar Khan Durrani, We truly apologise for the unpleasant experience. Please mail us your contact details at [protected]@sbicard.com mentioning your reference no. 672 & we shall connect with you to solve the issue on priority.
          Refund ref.no.663998
          Amt.Rs.999.60
          Not credited till now, Amazon refund on 5/11/17 but till now this amount is not credited in my account.
          So pl.see this matter.
          Abhay Mehta
          There is a link in Profile menu of SBI INB from where mobile number can be directly updated, without visiting branch. But that option always fails with error message "Due to some technical problems we are unable to process your request. Please try later."

          What is the point of giving such facility online?
          Thank you for using State Bank Internet Banking. Your Transaction Ref No IGACIROWU7 for Rs.26.0 on 10-Nov-17 01:08. I have recharge my vodafone no [protected] on 10-Nov-17 at 1:15 A.M. and money is deducted from my a/c. A/c no[protected]. But recharge is not done yet . Plz help fast
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            S
            Sohail1990
            from Bhagalpur, Bihar
            Nov 14, 2017
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            Address: Patna, Bihar, 800004
            Website: Google*saltire connecg/ helpp

            Sir 'my 342.99 & 399.99 was debited in my ac 12 nov google saltire coonec txn. 1* pos [protected] at google saltire txn[protected]* pos [protected] at google saltire txn[protected]... I have already blocked debit cart after problem.. My bank didn't response... I don't know my amt debit.. Mobile no...[protected]... Any does not my card no.. Sohail ahmad khan a. C no - [protected] branch - dariyapur gola patna sbin0007877
            State Bank of India [SBI] customer support has been notified about the posted complaint.
            Nov 10, 2017
            Maheshlb's response
            Your A/C XXXXX239864 Debited INR 4, 000.00 on 09/11/17 -Transferred to INVESTMENT INTERMEDI. A/C Balance INR 3, 735.00
            [protected] i am deposit 8500/- rupees on my account using CDM at kacherithazham, muvattupuzha cash is accepted by machine but cash not credited in my account i got a message on screen transaction cancelled
            Your A/C XXXXX239864 Debited INR 4, 000.00 on 09/11/17 -Transferred to INVESTMENT INTERMEDI. A/C Balance INR 3, 735.00
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              V
              vikram6080
              from Bhopal, Madhya Pradesh
              Nov 14, 2017
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              Address: Mumbai City, Maharashtra, 400 042
              Website: Consumer Complaints

              I have attempted to transfer fund to my brother account number holding account with bank of maharashtra account number is [protected]. But have select wrong bank name state bank of india, but account number is same, i have received a sms your fund transfer for rs. 6000.00 on[protected] successfully and debit from my account but but beneficiary not credited, mps reference no.[protected] through chiller app. Please resolve my problem

              Please find below details
              Remitter a/c no: [protected]

              Sender bank details : vikram chavan
              Account no: [protected] hdfc bank

              Wrongly selected bank name :- state bank of india

              Correct bank name :- bank of maharashtra
              Correct account no.:- [protected]
              Amount transferred rs.6000/- on 1 nov 2017

              Imps reference no. :[protected]
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                S
                sh9
                from Mumbai, Maharashtra
                Nov 14, 2017
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                Please refer to the above subject.

                2. It is to inform you that i am holding a savings account in sbi, jawahar road branch, rajkot (Gujarat). From the statement downloaded from net banking it is seen that the personal accident insurance premium to the tune of rs.200/- was wrongly debited to my account on 13/11/2017 vide ref no. Sbigen pai sbign[protected], as i have not applied for the same. On my personal visit with the bank the officer in charge had said that he will mail the same to sbi general insurance and request for refund the same and it will take more than month time.

                3. Sir, i may please be allowed to draw your attention to the fact that this is the mistake of the bank/sbi general insurance for debiting my account without my consent and it is mental harassment to me as it took more than one month time for crediting the amount of rs. 200/-. It is also a matter of fact that in 2016 the same was debited without consent on 04/10/2016 and credited on 26/10/2016. Please note that i have not given any consent for insurance. However, if i have given my consent in the past, it may please be treated as cancelled. It is requested that the same should not be debited in future from my account without my consent and if so it compelled me to lodge complaint against the bank as well as sbi general insurance, which i don’t want to do so.

                3. You are therefore, requested to do the needful in the matter and credit rs.200/- in my savings account at the earliest, as the same is wrongly debited from my savings bank account.
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  K
                  Karthigha Hiriyan
                  from Tumkur, Karnataka
                  Nov 14, 2017
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                  Address: 560016
                  Website: state bank of india,dooravaninagar branch

                  Respected sir/madam,
                  I would wish to bring to your notice that it is such an unpleasant experience with sbi bank internet banking services
                  I hold a savings account with account number [protected], dooravaninagar, bangalore-16
                  I have done three transaction via internet banking and it has been failed but amount is not credited back. I have contacted the customer care executives and have raised complaint tickets multiple times still no response. Kindly view the following complaint tickets for your refernce, it is stated as resolved, but neither amount credited and not a proper response, also i have mailed to gm. [protected]@sbi.co.in, yet no one responded, finally last week i dropped a mail to gm1. [protected]@sbi.co.in, yet not even a response from their end, kindly sort this out also i need the compensation for these many days delay, i have attached the following ticket number which i have raised with sbi

                  Ticket no 1 : [protected]
                  Ticket no 2: [protected]
                  Ticket no 3: [protected]
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    V
                    Vishav Rana
                    from Ambala, Haryana
                    Nov 14, 2017
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                    Address: Ambala, Haryana, 133004
                    Website: [email protected]

                    We have salary accounts in sbi sadar bazar ambala cant. Once we have insurence by the compant of 3000/yearly. But they have deducted 3500 rs without our notice, 3000rs return in our accounts but 500 rs they did not refund us in the previous year & this year they also deduct 500/ without our notice. What would be legal action taken in this this regard. Pl. Suggest.
                    They also did not taken our consent of 500/rs of insurence.
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      M
                      Mohammed khurshed
                      from Chennai, Tamil Nadu
                      Nov 14, 2017
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                      Address: Purulia, West Bengal, 723121

                      Dear sir,

                      I have applied for checque book for my sbi account on 24.10.2017 from my sbi branch adra district purulia. Till now i have not received my checque book reason kyi or kyc is not there in their system and this has been informed to me today itself when i reached the office today. My concern is i have applied for checque almost 20 days ago and i have been informed. Moreover my account is 9 years old and i am doing regular transaction from my account so i don't know how my kyi or kyc gone from their system. I need to provide checque for my business purpose on urgent basis. Who is going to take responsibility for my time loss as well as business loss.

                      Regards
                      Mohammed khurshed
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        S
                        sheenasharma
                        from Delhi, Delhi
                        Nov 14, 2017
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                        Address: New Delhi, Delhi, 110091

                        I have sbi credit card total pending amount around 2lac. I don't have a penny to pay, neither i can arrange such huge amount for payment. I paid more then 1lac but sbi credit card team taken so high charges. But my situation is so bad that i can't think of paying 30000. Please sbi help me with this situation, please do a settlement and get me out of this mess. [protected]..
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        Nov 16, 2017
                        Updated by sheenasharma
                        I DID NOT GET SATISFACTORY ANSWER.STILL WAITING FOR SETTLEMENT
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                          seemabahga
                          from Chandigarh, Chandigarh
                          Nov 14, 2017
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                          Address: Chandigarh, Punjab, 160022

                          I used my atm/debit card for purchase on 31 oct, 2017 at himachal bhawan chandigarh. The transaction of rs. 1600/- failed twice, so i came back with purchasing item. But after 2 hrs. Rs. 1600/- was deducted twice from my a/c and subsequently rs. 1600/- was credited in my a/c once. Another rs. 1600/- is still not reverted back.
                          My saving bank a/c no. Is [protected]. It is with sector 22-c branch, chandigarh.
                          Seema bahga,
                          Chandigarh, m-[protected]
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          Nov 14, 2017
                          Updated by seemabahga
                          No item was purcgased
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                            Prabhakar Mahouriya
                            from Gurgaon, Haryana
                            Nov 14, 2017
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                            Address: New Delhi, Delhi, 110094

                            Sir/madam,
                            On 27.10.17 i had availed home loan from sbi karkardooma ramsecc branch vide los application no. 9964558. I had given one blank signed cheque in favour of sbi for a sum of rs.118, but on 13.11.17 iicame to know about deduction of rs.118 and rs.1180 on account of mandate charges. I have attached screenshot of my netbanking account showing deduction twice.
                            Kindly look into the matter as soon as possible and if there is any mistake then refund rs.1180 into my account.
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              R
                              Ramendra Sundar Dey
                              from Delhi, Delhi
                              Nov 14, 2017
                              Resolved
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                              Resolved

                              I received a call from some unknown number on 30/10/2017. They said that calling from sbi bank and want to give me 5000/- credit for my credit card bonus point.

                              But i have seen after disconnecting the call that in total 15000/- was debited from my card. I have not even shared the otp.

                              Immediately i have written to the sbi card that last three transaction was fraud transaction and they should immediately cancel it.
                              Sbi told me that it will get automatically canceled. But, after my bill date, i found that this amount was included in my monthly bill. After writing so many times i am getting satisfactorily reply from sbi.

                              Please help me. My contact number is [protected].
                              Dec 17, 2017
                              Complaint marked as Resolved 
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 15, 2017
                              State Bank of India [SBI] Customer Care's response
                              Dear Ramendra Sundar Dey, We truly apologise for the unpleasant experience. Please mail us your contact details at [protected]@sbicard.com mentioning your reference no. 679 & we shall connect with you to solve the issue on priority.
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                                itsharrykris
                                from Perambalur, Tamil Nadu
                                Nov 14, 2017
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                                Address: 600069

                                I often receive sms from "vk-sbilif" in hindi. I'm from tamil nadu and the bank knows this from my kyc docs. Ideally i should receive sms in tamil or at least in english. Do not understand the reason for hindi here.
                                I tried to rise complaint in sbi portal, but they do not have any appropriate category to register such complaints. Hope this complaint reaches sbi.
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  K
                                  kssinghvi
                                  from Lucknow, Uttar Pradesh
                                  Nov 14, 2017
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                                  Address: Mumbai City, Maharashtra, 400094

                                  Date 11th november, 2017
                                  To,
                                  Bank manager,
                                  State bank of india,
                                  V. S. Bhavan, anushakti nagar,
                                  Mumbai

                                  Sub: change of rate of interest in my term deposits according to sr. Citizen

                                  Dear sir,

                                  Pl refer my earlier letter (Mentioned below with all details) given to branch manager three times, having telephonic conversation, including meeting in person (Five times) at v. S. Bhavan branch but still rate of interest on my fd’s were not increased as applicable to sr. Citizen, since 11th jun 2016. Pl note that with personal persuasion, one fd (A/c no [protected]) dt 08th jan 2017 was made with sr citizen applicable rate but again for future fd’s, you re-started giving less interest.
                                  Some of my meetings with manager sbi, vsbhavan, mumbai were,

                                  May 2016 : informing manager that i am going to retire on 10th jun 2016 and will become sr citizen so pl consider my future term deposits interest accordingly. He assured.
                                  July 2016 : again informing manager the same as earlier. He reassured and informed that it will be done automatically considering my date of birth.

                                  Nov 2016 : informing manager that the fds ade after 11th jun was not having interest rate as applicable for sr. Citizen. Manager re-assured.

                                  4 jan 2017 : informing manager to correct in the fd of 08.01.2017 @ sr citizen and correct earlier fd, s. Manager again assured me.

                                  Fd made on 08.01.2017 was made with sr citizen rate, but not corrected earlier ones. Talked to manager through phone and he informed that it will take some time and corrections will be made accordingly. Manager also told me not to worry. But the fd’s made after 08.01.2017 were again made with wrong rate of interest.

                                  14.04.2017 : wrote one letter to manager stating the problems and sent email. No response.

                                  Then i mailed letter to one of my friends in v s bhavan to handover personally to manager but the manager refused to accept the same, giving various reasons.

                                  14.05.2017 : i went to mumbai and personally met to manager and gave another letter there itself with a copy of earlier letter and fd statement. Nothing was done by her.

                                  July 2017 : complained to sbi, who asked me to contact manager.

                                  Mean time manager phoned me and asked to mail the fresh letter, which i sent mentioning the details including complaint made.

                                  Though, my requirements are very clear to consider all fd’s with sr citizen rate and to deposit the difference amount due to wrong consideration of rate of interest in my s/b account after my achieving sr citizen. But the manager started asking several irrelevant question which again i explained my legal and rightful requirements. But she did not do any thing so far.

                                  I request you to
                                  1. Pay back my amount which was not paid on my fd’s made after 10th jun 2016 and got matured.
                                  2. Correct the rate of interest applicable to sr citizen on all my fd’s made after 10th jun 2016 and are not yet matured.

                                  You are requested to make necessary changes in the rate of interest and accordingly matured amount and also please deposit the amount not paid to me for my earlier fd’s from jun 2016 onwards.

                                  You have already harassed me enough and i request you not to harass me any more. Pl note that being sr citizen and residing in rajasthan, i cannot come to your branch office often.

                                  Karan singh singhvi
                                  (Dob 10th june 1956)
                                  Saving bank account number : [protected]

                                  “arham”
                                  7-a-23,
                                  R. C. Vyas colony
                                  Bhilwara
                                  Rajasthan 311001
                                  Mobile number : [protected]


                                  (My earlier letter submitted twice to manager at v. S. Bhavan)

                                  Date 14th january, 2017
                                  To,
                                  Bank manager,
                                  State bank of india,
                                  V. S. Bhavan, anushakti nagar,
                                  Mumbai

                                  Sub: change of rate of interest in my term deposits according to sr. Citizen

                                  Dear sir,

                                  My salary was being deposited into my s/b a/c no. [protected] at sbi, v. S. Bhavan, anushakti nagar, mumbai from my office heavy water board, mumbai.

                                  As per my standing instructions, the amount used to be shifted into term deposit of one year, keeping balance of rs. 25000 in my s/b a/c.

                                  After my superannuation on 30th jun 2016, as per my instructions, the amount received from my office was also deposited in the same saving bank account and transferring the amount into term deposit for one year from time to time.

                                  However, recently i visited the v. S. Bhavan branch from rajasthan and i surprise to notice that while making term deposit, your branch forgot to consider the rate of interest as per senior citizen, ie 0.5% more than the normal rate, from 1st july 2016 onward.

                                  You are requested to make the corrections in your documents by changing the rate of interest as per senior citizen to all eight nos of term deposits (As mentioned in sn 1 to 8) and also ensure the same for future deposits.

                                  The details of my term deposits are as follows:

                                  Sn account no. Deposit date roi (%p. A) maturity amount
                                  Following term deposits were made after becoming senior citizen
                                  1 [protected] 14-aug-16 7.25 17, 90, 109.00
                                  2 [protected] 03-jul-16 7.25 49, 91, 029.00
                                  3 [protected] 01-nov-16 7.05 46, 910.00
                                  4 [protected] 30-nov-16 6.9 49, 411.00
                                  5 [protected] 02-nov-16 7.05 1, 16, 287.00
                                  6 [protected] 01-dec-16 6.9 1, 51, 267.00
                                  7 [protected] 04-nov-16 7.05 98, 020.00
                                  8 [protected] 04-dec-16 6.9 9, 36, 558.00

                                  Following term deposits were made before becoming senior citizen
                                  9 [protected] 27-aug-14 9 4, 41, 144.00
                                  10 [protected] 05-jun-16 7.25 83, 811.00
                                  11 [protected] 01-may-16 7.25 2, 58, 953.00
                                  12 [protected] 17-apr-16 7.25 1, 21, 418.00
                                  13 [protected] 10-apr-16 7.25 93, 481.00
                                  14 [protected] 03-apr-16 7.25 85, 960.00
                                  15 [protected] 10-may-15 7.25 16, 194.00
                                  16 [protected] 03-may-15 7.25 1, 05, 266.00

                                  Please make the corrections accordingly, including correction in matured amount and oblige.

                                  Regards,

                                  Karan singh singhvi
                                  (Date of birth 10th jun 1956)
                                  Saving bank account number : [protected]

                                  “arham”
                                  7-a-23,
                                  R. C. Vyas colony
                                  Bhilwara
                                  Rajasthan 311001
                                  Mobile number : [protected]
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    H
                                    H.Raj
                                    from Bihpuriagaon, Assam
                                    Nov 14, 2017
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                                    Address: Sivasagar, Assam, 785640

                                    I have approach to my home branch i. E sbi ongc colony branch, sibsagar assam. I have submitted my application along with the new mobile number for updating my mobile number in my account. As the bank executive replies me that it will be update within a day, but till now its more than 20 days over, my new number is still not yet updated by branch. Today i visit my branch again and they said to give one application again for the same. What the hell is going with this sbi. Now i want to raise a complain agaist my branch

                                    My branch code : 4797
                                    Ifsc
                                    Sbin0004797
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      R
                                      rahulshahjaipur
                                      from Sarwar, Rajasthan
                                      Nov 14, 2017
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                                      Address: Jaipur, Rajasthan, 302012

                                      I have made a transaction through tez upi on 31 october at 15:27 transaction got success but amount has not been credited to receiver account. I have submitted online complaint via bank website but not getting any response.

                                      I have some urgency with money, hope you people can understand common mans problem. Money is debited from my account.

                                      My transaction number (Upi ref no.[protected]

                                      Amount: 500

                                      Date time: 31/10/2017 15:27

                                      Contact mail id: [protected]@gmail.com
                                      Mobile:[protected]
                                      Account no:[protected]
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                        M
                                        maheroliya rajender
                                        from Delhi, Delhi
                                        Nov 14, 2017
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                                        Address: New Delhi, Delhi

                                        Sir, this is to intimate that i had tried to withdraw rs.1, 000/- on 10.05.2017 from atm of indi cash (A tata product) located at najafgarh road, new delhi from my sb a/c no. Xxxxxxx10588 through debit card. The transaction was shown as successful but the money was not dispensed and message received from bx-atmsbi at 04:30 pm mentioning “rs.1000 withdrawn from a/c no. Xxxx0588 on 100517 at twy atm tyrn0074. Txn#[protected]. Avl bal rs.25782.3.” as the money was not dispensed i again tried for rs.1, 500/- from the same atm and this time also message received mentioning “rs.1500 withdrawn from a/c no. Xxxx0588 on 100517 at twy atm tyrn0074. Txn#[protected]. Avl bal rs.24282.3.” however, after a gap of few minutes, a message received from dz-cbssbi mentioning that “your a/c credited rs.1, 500 on 10.05.2017- reverse atm wdl. Avl bal inr. 25782.30. Thus, the amount of rs.1, 500/- was credited in my sb a/c no. Xxxxxxx10588 and in this regard i approached to concerned branch manager as well bank officials several times and at last made a complaint to customer care no.[protected] & complaint no.[protected] was assigned. It is very clear that the above mentioned amount of rs.1, 000/- and rs.1, 500/- was not dispensed but atm shown successful transaction of both these amounts. I am in receipt of only rs.1, 500/- as reversal of atm withdrawal and remaining amount of rs.1, 000/- is still pending. I contacted branch manager over phone and in person also several time. She opined to wait for some more time as reversal will take place automatically. Ticket no.[protected] assigned for future reference and message received showing complaint under process & status claim raised on 24.05.2017 with atm bank. 02.06.2017 - closed as atm bank confirmed successful transaction. 05.06.2017 - made a complaint to the bank no response. 07.06.2017 - e mailed a complaint to sbi.[protected]@sbi.co.in - result awaited. 25.07.2017-visited bank & enquired about the issue-computer was not responding. 23.08.2017-again visited the branch and enquired about the issue-computer was slow and opined to come again for contacting branch manager. 25.08.2017-again visited the branch and enquired about the issue. They simply lodged a complaint with cms (No.[protected]) and closed on 02.09.2017 mentioning successful transaction. After the noncooperation of the branch, i transferred my a/c from the branch to sbi dwarka mor but talked them several times-no result. I again approached customer care and complaint no.[protected] was assigned but the same has also been closed stating that the bank officials have suitably been counseled. It is requested that the amount of rs.1, 000/- which was not dispensed by the atm may be reversed in my account and proper checking of the data and analytical report be made available to me.
                                        2. It is requested that an early action may kindly be taken against the erring officials as 6 months have already passed in pursuing the matter.
                                        Yours sincerely,

                                        (Rajender kumar)
                                        House no. D-283/a
                                        Nawada housing complex
                                        (Dwarka mor)
                                        New delhi – 110059
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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