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Updated: Sep 23, 2025
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State Bank of India [SBI] reviews & complaints page 644

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N
Nisha bhosale
from Umred, Maharashtra
Nov 13, 2017
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Address: Pune, Maharashtra
Website: www.sbi.com

Last month i get 7 otp numbers on my mobile number n immediatelly after around 1hr 10998 rupees debited from my sbi accounts i immediately call customer care n blocked my atm card n registered complaint via calling sbi customer care from that till today i not get refund of my money n now they are saying the police department need to search about my fraud transaction n police saying that we xant do anything in this matter. So its my request to you solve my problem otherwise i need to go further n do something to get my money back because after 1 month of time your sbi is unable to refund my valueable money. Plz reply me soom waiting for you reply. Thank you
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    mahesh710839
    Nov 13, 2017
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    Address: New Delhi, Delhi, 110077

    An atm at the entrance of palam railway station (New delhi) is not working more then 6 months. Guard is also employed for the atm which has no cash for last 6 months. Simply wasting money for opening atm and not having cash created lot of problem for the customer like me. Even guard told that this has known to the manager. Request initiate necessary action for rectification of the lapse. Also activate the same at the earliest.
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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    I have recharged mob through sbi online app for Rs 348 two times, as the plan was not valid recharge failed but amount was deducted from my account two times.Ref no. is [protected]UH26976195 and [protected]UH26977061. Screenshot of amount deducted from account is attached. Pls do the needful.

    atm not functional for more than 6 months - Comment #2917774 - Image #0
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      S
      Shrutkeerti Gautam
      from Delhi, Delhi
      Nov 13, 2017
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      Address: 136118

      I am writing this as while doing online transaction via debit card by paytm gateway, amount has been deducted from my account but transaction has been failed.
      Transaction was done on 31 oct 2017 and i was in touch with customer care helpline with sbi several times but still my account is not debited yet along with no information regarding ticket number.
      I am enclosing information along with attached files related to transaction.

      Name - shrutkeerti
      Sbi account - [protected]
      Pos-[protected]
      Paytm txn - 663602
      Transaction id - 201710310657344033104
      Debit card-51xxxxxx9414
      Date of transaction-31 oct 2017
      Amount-1982.84

      Kindly help me in retrieving my amount bank in my bank account
      +3 photos
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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      Sbi freedom
      Ac no.[protected]
      A Sreedevi
      Mobile banking user id.varsharju555
      Ph no.[protected]
      date.8.1.2018

      Trancation id.[protected]
      Amount debited from this trsnsaction id.but transaction failed.please make refund amount ...

      mesage received Thank you for using your SBI Debit Card 459XX5484 for a purchase worth Rs9000.0 on POS [protected] at VIJAYA TV AND VIDEO HO txn#[protected].
      Reply
      Respected sir, my account number is [protected].
      On 28th June 2021 i pay my HDFC creditcard bill via amazon Pay through my sbi account balance
      I pay for Rs.2611.
      In my account statement I noted that Rs.2610 was deducted when I enquired the Amazon customer service they told me that they have not received the amount payment got failed from SBI sides to contact sbi.
      Its been almost a Three days after multiple efforts but still not resolved ..
      I kindly request you to consider this and help me getting my money back..
      Thank u sir/madam.

      amount debited but transaction failed online by debit card - Comment #3852839 - Image #0
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        B
        [email protected]
        from Raipur, Chhattisgarh
        Nov 13, 2017
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        Address: noru

        Mera name rajesh kumar sahu jo ki maine baloda bazar sbi branch me khata kholwaya hai mera account se health insurance ke name se 1330 rupees kat diya gaya hai mujeh kisi bhi prakar ki health insurance nahi chahiye so please retun my money my account no [protected] hai niche maine latter attache kiya kiya hai jpg formate me

        Thanks
        Date 13.11.17
        +1 photos
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          S
          sandeepbarange
          from Bengaluru, Karnataka
          Nov 13, 2017
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          Address: 560035
          Website: onlinesbi.com

          Whenever i create an complaint on sbi online, on next i get a mail saying your complaint is closed after resolution, whereas i don't get any resolution or call from bank side, they simply close it.

          Here is one mail which i got from bank

          "mr. Mr. Sandeep barange.

          Your complaint with ticket no. [protected] has been attended to and closed after resolution as under.

          Excess amount refunded on 25/09/2017

          We regret the inconvenience. If your grievance persists, please contact your home branch or call us at our toll free nos. [protected]/[protected] or visit us at www.sbi.co.in quoting the above ticket number.

          We thank you for sharing with us your feedback on the services rendered by us and assure you that it will be our endeavour to provide quality service at all times. We look forward to your feedback in future also.

          Thanks and regards,

          Team sbi"
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            A
            Abhishekhouse
            from Pune, Maharashtra
            Nov 13, 2017
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            Address: Gopalganj, Bihar, 841441

            Dear sir,
            I am parmanand dwivedi, my debit card no - 6220*3675 (Sbi)
            Sir i would like inform you by unauthorized access of my account. Some body are done the transaction by amazon & flipkart between 16-10-17 to 23-10-17, total amount rs 2.61 lac.
            Sir i have already given application to our bank (Branch) but i didn't get any reference no to our bank till date.
            So take serious action about both the company & please suggest me
            Please find attached file of transaction and application & bank application

            Thanks & best regards

            Parmanand dwivedi
            Acc. No - [protected]
            Mob-[protected]
            +4 photos
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              D
              Debapriya Kanjilal
              from KOLKATA, West Bengal
              Nov 13, 2017
              Resolved
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              Resolved

              internet banking user id deactivated without any notice or any reason

              Address: 700156
              Website: retail.onlinesbi.com/nretail/login.htm

              I am debapriya kanjilal having sbi online internet banking account ending with 3730. My branch is at kolkata with ifsc code as sbin00016916. Till last month i was able to access my account using my net banking facility. But from 1st november 2017, i am unable to login to my net banking using my id and password. It's giving the error that my user id has been deactivated. No sms. No email alert. Nothing. Simply deactivated without informing...
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              D
              Divyashreenl
              from Bengaluru, Karnataka
              Nov 13, 2017
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              Address: Jalandhar, Punjab, 144040
              Website: www.consumercomplaints.in

              During sept.2017, i had requested for closure letter as well as statement of a/c in r/o a/c no.[protected] (Closed on 13.4.2010) from sbi, nakodar (Terminal 81), jalandhar dist. Punjab. They have sent the same on 09.10.2017 after many reminders through e mail and telephonic calls, but in the closure letter a/c no. Mentioned as[protected] digits) and in statement of a/c, it is mentioned as [protected] (10 digits). For this reason, mutual fund authorities have rejected my claim.in this connection, we have sent mail on 08.11.2017 (Plus 3 reminders) besides 2 telephonic calls to send the fresh closure letter and statement with correct /c no.
              Since the above is required urgently as i need to redeem the units of mutual funds, kindly impress upon the branch to do the needful early.
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                J
                jobhunter404
                from Mumbai, Maharashtra
                Nov 13, 2017
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                Address: Madurai, Tamil Nadu, 625003

                Sbi must appoint security guard at madurai - palaganatham (Tvs nagar) branch to control the crowd using the attached atm. Though most of the time the atm is not working properly, during other times, more people enter inside the atm at a time thus challenging the personal privacy in taking or depositing the amount. While we use the atm others stand behind us and watching us operation the machine. Also one cannot able to come out since everyone standing at the door or pushing us and trying to come inside. Hope sbi will take necessary action.
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  R
                  Rohith Tilavalli
                  from Hubli, Karnataka
                  Nov 13, 2017
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                  Address: Dharwad, Karnataka, 580020

                  Respected sir
                  I m proprietor of shri vasavi medical stores hubli
                  Wanted to complaint that bank official are not customer friendly
                  Bcoz i found that i have balance in my account but bank official has returned the cheque and bank manger is also not customer friendly. Bcoz o[censored]r bank official their will be an bad understanding between the opp party.
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    N
                    Neel Rock
                    Nov 13, 2017
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                    Address: Mumbai City, Maharashtra, 400006
                    Website: Sbi credit card

                    Dear team,

                    I want to discontinue with my sbi credit card as i have been charged unnecessarily. And the customer support number never gets connected to the sbi team.
                    I tried 3-4 different numbers to connect to the customer support team regarding my issue.

                    Hope to get the revert back soon or wlse i have to take this to the higher level.

                    Card number :- [protected]
                    Name :- nilkanth darji

                    Im paying unnecessary charges towards my credit card just to make sure my credit score doesn’t gets affected. I just dont want to continue any relationship with sbi further resolve this asap.
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      J
                      jdms
                      from Pune, Maharashtra
                      Nov 13, 2017
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                      Address: Mumbai City, Maharashtra, 400 014

                      I have already blocked my credit card almost a year back and stopped using the same on immediate basis by paying the final payment at the same time.
                      But it is really very surprising that till today i am getting sms of outstanding amount when i have already blocked my card on a phone a year back.
                      I do not remember my card no. Also.
                      If the card is already blocked and no transactions done then how can i get the outstanding.
                      Kindly check at your end and do the needful the earliest.
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      Nov 13, 2017
                      Updated by jdms                       I have already blocked my credit card almost a year back and stopped using the same on immediate basis by paying the final payment at the same time.
                      But it is really very surprising that till today i am getting sms of outstanding amount when i have already blocked my card on a phone a year back.
                      I do not remember my card no. also.
                      If the card is already blocked and no transactions done then how can i get the outstanding.
                      Kindly check at your end and do the needful the earliest.
                      View replies
                      This is reference to my complaint submitted on 13th Nov'2017.
                      But very disappointedly say that there is no action taken as of now and still I am getting same message repeatedly.
                      Kindly do the needful at the earliest.
                      Reply
                      State Bank of India [SBI] Customer Care's response, Nov 29, 2017
                      Verified Support
                      Dear Customer,
                      Apologies for any inconvenience caused. .We will be glad to assist you with the concern. Please mail us your contact details at [email protected] with Ref No.2948 & we shall connect with you to address your issues.
                      issue yet to resolve. sent e-mail on above said e-mail id.
                      kindly do the needful at the earliest.
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                        B
                        Balram Prasad Mahto
                        from Gurgaon, Haryana
                        Nov 13, 2017
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                        Respected sir
                        Myself balram prasad mahto having a sb account number in sbi, jharia road, baliapur, (Dhanbad) have lost my sim and mobile number. The same number was entered in my internet banking account and now i have to change that number. I know for every transactions a security password msg will be forwarded to that number, but i am not possessing that number. Now may i please request you to change my mob number to [protected] pl.
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          S
                          Satyawan Dagar
                          from Lucknow, Uttar Pradesh
                          Nov 13, 2017
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                          Address: New Delhi, Delhi, 110043
                          Website: sbi anywhere

                          Recharge unsuccessful
                          I recharged my mobile number [protected] with rs. 399 on date 7/11/2017 by sbi anywhere app but recharge was not successful and i was sent an sms recharge was not successful due to some technical error try again. I tried again and now it was successful but my account was debited twice rs. 399. So rs. 399 should come back to my account. Here are the smss i received
                          Message no. 1
                          Due to some technical problems we are unable to process your request currently. Please try later.. Tid :17311ap239351

                          Message no. 2
                          Mobile number xxxxxx0771 is recharged successfully for rs. 399.00. Tid: uh[protected]Oper ref :[protected])
                          Message no3
                          Mobile number xxxxxx0771 is recharged successfully for rs. 399.00. Tid: uh[protected]Oper ref :[protected])
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
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                            S
                            Santosh Divthe
                            from Mundi, Madhya Pradesh
                            Nov 13, 2017
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                            Address: Balaghat, Madhya Pradesh, 481449
                            Website: Sbi freedom

                            My transaction id fb00190339 and ac no is [protected] and deducted amount by mbs sbi freedom is 19655 please refund my money i have tried to complent but the coustoumer service told me wait for some time because the technical issue. So please note my complent and get action for refund my deducted amount 19655. Please do something early as soon as possible
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              A
                              Aman 100
                              from Kanpur, Uttar Pradesh
                              Nov 13, 2017
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                              Address: Kanpur, Uttar Pradesh

                              Thank you for using your sbi debit card 459xx1934 for a purchase worth rs1000.0 on pos [protected] at google *ukusa txn#[protected].

                              This is the msg of deduction from my account
                              This is not done by me i lost my atm and after 30 min its will happen same 3 times
                              After when i knw that i lost my atm
                              I blocked the atm card
                              Plz help me to have my money back
                              Contact no [protected]
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                M
                                Maneesha Sireesha
                                from Amalapuram, Andhra Pradesh
                                Nov 12, 2017
                                Resolved
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                                Resolved

                                sbi life insurance policy rinn raksha relating to house loan account no.32442706991

                                Address: East Godavari, Andhra Pradesh
                                Website: INDIAN CONSUMER COMPLAINTS

                                The above said loan a/c no. Linked with sbi life policy covered from 23.07.2012. The emis were also paid upto date (28.08.2017) with out any delay. Now the branch manager ordered to pay penal interest for sbi life policy emis which were not recovered from 23.07.2012 additionally i paid penal interest rs.12, 000 against the terms and conditions of policy. So totally we are paying rs.93130 instead to pay premium 53 655, in equal 5 regular yearly...
                                +2 photos
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                                Md Anish Khan
                                from Kolkata, West Bengal
                                Nov 12, 2017
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                                Address: Thoubal, Manipur, 795138
                                Website: www.onlinesbi.com

                                Dear sir i m md anish khan, my internet banking mobile no. Is [protected], and now i m changing a new mobile no. [protected]. So i have forgotten my login password due to changing for secure transaction, after all i can't reset my login password with selecting profile password. Its shows that 'due to some technical problem we are unable to process your request, pliz try later '. Therefore pliz make me enable to reset my login password and i unable to reach my branch due to a medical problem. Thanks
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                Nov 08, 2017
                                Susmita Alice's response                                 I wanna change my phone number [protected] I want to change that number
                                Nov 12, 2017
                                Updated by Md Anish Khan                                 Account name :- MD ANISH KHAN
                                Account no. :- [protected]
                                BRANCE NAME :- THOUBAL
                                IFSC Code:- SBIN0004461
                                STATE :- MANIPUR
                                Address:- LILONG HAOREIBI MAYAI LEIKAI, NEAR JAME MASAJID
                                Nov 12, 2017
                                Updated by Md Anish Khan                                 Dear Sir I unable to reset my Login password with my profile password option
                                So pliz make me enable to reset myself the password
                                View replies
                                I wanna change my phone number on sbi bank
                                Reply
                                Dear Sir
                                I have got my SBI account from Indirapuram SBI, then I gave a mobile number but now I have changed my old mobile number and now i am having a new number .I need to change my mobile number and also my ATM card is not working in ATM machine.Please advice how to change.

                                Regards
                                Geeta Rawat
                                [protected]
                                Reply
                                I have one saving a/c from sbi. Account no is [protected]. I need cheque book. But till date bank is not issue. it apply at October 23 2017.
                                Reply
                                Dear sir, from ladt 6months money is defucting from my account twice 295 rs.i m and making any online transactions as well.please suggest how to refund my money back to account.let me know the procedure as well.i do contact to branch but no response till now.
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                                  K
                                  kumar_devbrat
                                  from Jamshedpur, Jharkhand
                                  Nov 12, 2017
                                  Resolved
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                                  Resolved

                                  Address: 844503

                                  I have already link my aadhar with my bank account [protected], which is sbi branch of biddupur having branch code 14293 but yet not showing on uidai aadhar bank mapper due to which my bank beneficiary code not generated to avail scholarship. My aadhar number is[protected] and aadhar seeding reference number is uidatm[protected]. Please look into this matter otherwise there will be lot of problem for me to avail pg scholarship from aicte
                                  Nov 22, 2017
                                  Complaint marked as Resolved 
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                                  Nov 04, 2017
                                  singh8989's response                                   I was not using my card but company send me 12000 bill. I want to stop bill and intrest on bill till inquiry
                                  Nov 09, 2017
                                  harishkawale's response                                   Plz. Change my new address.
                                  Nov 12, 2017
                                  Updated by kumar_devbrat                                   this is copy of seeding

                                  View replies
                                  Sir i m done 2 payments from tez app 1. 18 oct for 500 rs transaction id is:[protected] and 2 is from 30 oct for 52 rs transaction id is:[protected]
                                  Amount is deducted from my account i m complaining tp NPCI through tez app but still under review...but after so many days not giving resoulation...so plz give me my money back

                                  aadhar seeding - Comment #2915498 - Image #0
                                  aadhar seeding - Comment #2915498 - Image #1
                                  Reply
                                  Please charge my new address C/O maroti Hinge, plot no 4, Adarsh nagar, Umared road, Nagpur

                                  aadhar seeding - Comment #2915621 - Image #0
                                  Reply
                                  Expiry date of my maestro card is not mentioned on card, will you please send it to me on my phone number... thank you
                                  My phone number is [protected]
                                  My SBI maestro card number is[protected]

                                  aadhar seeding - Comment #2915656 - Image #0
                                  Reply
                                  Sir on 1 nov I had transferred 3000 to my sbi bank accont by the help of paytm nd still I didn't get my balnce which I ws transferring by paytm balnce.
                                  nd when I ws trying to contact your customer care number its said ur Transactions id is wrong.. u tell what can I do now I m in trobbles.. I need of 3000 rupess as soon as possible..

                                  aadhar seeding - Comment #2915659 - Image #0
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                                  Today Morning I received a phone call from Mobile No. [protected] Intimated that my SBI ATM got blocked and to restore, he asked for ATM details. I scolded that person and refuse to give any details.
                                  Hope you will take action on it as soon as possible.
                                  Reply
                                  I have forget my old mobile number ..i have New registration mobile number [protected] to Account number [protected]. SBI India Ahmedabad
                                  Reply
                                  Call from, [protected] at 12.44 and [protected] at 12.49 today after noon (6-Nov-2017)Saying that I have not given aadhar card details& finger printer, my account will be blocked& whole money goes to Govt. a/c, so I have to confirm my debit card no., he is giving 5 first no.s & asking remaining number, again sent my 10 lakh transaction can't process
                                  Reply
                                  My account no-[protected] branch-panjabari, Guwahati.some amount of this account is holding .kindly withdwra this account from hold
                                  Reply
                                  I was not using my card but company send me 12000 bill. I want to stop bill and intrest on bill till inquiry.
                                  Reply
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                                    S
                                    Shive Shankar Bhooparia
                                    from Ajmer, Rajasthan
                                    Nov 12, 2017
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                                    Address: 305801

                                    I retired from rajasthan govt. My ppo no 1046370. My sbi a/c no [protected] at sbi station road branch madanganj-kishangarh (31107). I apply for pension by sbi branch (31107) in fab, 2017, 9 months past away. The pension not started, the pension is only my financial ecxistance. I regularly requsted to concern branch. But bm above bank say this branch send your case to shief manager (Cppc) at sbi, jaipur. The higher authority will decide your pension, provide my pension with inerest.
                                    +1 photos
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    I have deposited all the documents asked by the Sbi Hari Market manager required for starting SMS service like adhar card, pan card etc three month ago, still they haven't started the service which causes huge problem for me. You are requested to rectify the fault and do the needful at the earliest please. Thanks in advance.
                                    Reply
                                    My cash not give me above one lack
                                    Reply
                                    I dont have SBI credit card and nor even applied for it.Even though i am getting the outstanding messages.
                                    Reply
                                    State Bank of India [SBI] Customer Care's response, Nov 15, 2017
                                    Verified Support
                                    Dear Customer, We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [email protected] mentioning reference number 007 in your mail to enable us to address your concern on priority.
                                    Rs.934 deducted around 5 times and only one time it refunded...rest of the money has not credited yet... It is been 7 days already...please credited my money as soon as possible...
                                    Reply
                                    Please change my registered number as the old number is not used by me presently. so please make the change
                                    Reply
                                    My net banking is not is there . No
                                    register
                                    Reply
                                    There is no option to make payment using the reward points. I do not why they make it so complicated for the card users. At the time of issuing the card these details are not given to us. Now I have accumulated a lot of reward points which I am not able to use. It is something like we are not able to use our own money.
                                    Reply
                                    Fund not transferred
                                    Reply
                                    My Pin Code ( please send my email)
                                    Reply
                                    I use ATM card withdraw Rs 8000 but ATM machine didnot pay this amount. I do this again then Rs16000 deducted from my S.B. a/c No[protected]. Traction id is73041 dt 31/10/2017.
                                    Reply
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