Claimed

State Bank of India [SBI] Complaints & Reviews

1.4
Updated: Sep 23, 2025
Complaints 27928
Resolved
7392
Unresolved
20536
Contacts

File a complaint to State Bank of India [SBI]

Having problems with State Bank of India [SBI]?

File a complaint and get it resolved by State Bank of India [SBI] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

State Bank of India [SBI] reviews & complaints page 676

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
Vinod Padature
from Pune, Maharashtra
Oct 2, 2017
Report
Copy

Address: Pune, Maharashtra, 411045

Mr. Latkar from racp baner, pune giving me trouble at personal level where i agreed to pay my dues in next salary. I did that and paid most of the dues and at this time out of npa. However, mr. Latkar calling me again and again and put multiple notices on my door and talking with watman and neighbours.

Please treat this a high priority as he is giving lot of trouble at personal level and take appropriate action
State Bank of India [SBI] customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Amit994911
    from Noida, Uttar Pradesh
    Oct 2, 2017
    Report
    Copy

    Address: New Delhi, Delhi, 110035
    Website: [email protected]

    I purchase on amazon through my debit card on 13/05/2017 & return the product. Refund is initiated by amazon on 20/05/17.
    My sbi saving account number [protected]
    I waiting for refund from last 4 months but refund is not received. Amazon provided me the authorised reference no.
    Your refund reference number rs.5, 299.00 is hsbcn[protected]
    Please take a prompt step to provide my refund back to my account.
    Thank you
    02/10/2017
    State Bank of India [SBI] customer support has been notified about the posted complaint.
    Please tell me how much money wil be deposited in my savings account. I am generally mainten 2000 to 5000.but 47 rupees deducted every month..and this account is not in metro area.
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      M
      mrinaldax
      from Numaligarh, Assam
      Oct 1, 2017
      Report
      Copy

      POS Payment is done automatically without my permission to a website www.easymobilerecharge.in today(01/10/2017)...A total of 6500 rs has been fraudly payed today...Recently I've blocked my atm card...Some days earlier i.e (on 24/09/[protected] Rs has been deducted by my account but i have not done it.I've claimed for it but still it is pending...Kindly help me and refund my money
      +2 photos
      State Bank of India [SBI] customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        pranavkumar607
        from Kurduvadi, Maharashtra
        Oct 1, 2017
        Report
        Copy

        Address: Patna, Bihar, 800006
        Website: www.bajajfinserv.in

        Dear sir /madam
        I am pranav kumar. I have financed a mobile from bajaj finserv in 2016 with state bank of india account. I have finished all emi in february 2017. But still bank is cutting money from my account every month why? Already i complaint in bajaj finserv but they are telling that bank is cutting money from my account. I gave complain to bank also but they are not responding to my problem. Total 3300 rs bank has cut from account why? Please solve my problem as soon as otherwise i willo take action against this fraud.
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        Torned and mutilated notes were dispensed from ATM S1BW[protected] KAU CAMPUS VELLANIKKARA, THRISSUR

        balance cut from my account - Comment #2869501 - Image #0
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          H
          Harish Swareo
          from Hyderabad, Telangana
          Oct 1, 2017
          Report
          Copy

          Address: West Godavari, Andhra Pradesh, 534201

          I deposited money 1100rs via cardless deposit in cdm sbi at bhimavaram branch at screen it showed transaction cancelled at date 01 october 2017 evening 4 o clock but it taken whole amount into machine and it doesn't given any slip to me also. Please help me and transfer amount to my bank account
          Ac no: [protected]
          Ifsc code:sbin0000818
          Mob no:[protected]
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          I have recharged with a Jio number [protected] amounting 399 at et 7:35pm on 30/09/2017 via talkcharge. But my recharge not completed and my SBI ATM account balance has been deducted. I want my Jio number recharge completed or my deducted balance have to be credited. Txn number[protected]. Pos [protected].

          cdm machines taken my money but on machine screen showed transaction cancelled amount not credited - Comment #2869423 - Image #0
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            L
            Ladurajesh
            from Delhi, Delhi
            Oct 1, 2017
            Report
            Copy

            Address: Gurgaon, Haryana, 122016
            Website: www.SBICARD.com

            Hello Sir,
            I had very bad exprince with SBICARD,
            I am Rajesh Kumar I received calls from SBICARD Multiple time for Sir please take SBICARD there is Lot's of benefit I said no again next day same call I was totally fed up with SBICARD sales executive than I asked to her lot of people are complaints SBICARD is always adding extra charges
            She told me sir will never hapthanpened than I was ready to took SBICARD but after few months SBICARD start doing the same share data offline with someone when I found fraud activities by SBICARD than I was complaints multiple times to customer care but they are disconnecting my call multiple times than I called complaints no tall free no they said OK this will never happened again he waived late fee after few days I was made payment by cash to agent but he didn't summit that amount than I was made payment by online and send screenshot to complaints mail I'd due to fraud activities by SBICARD I did change my SBICARD but still the same issue going on than I call to closed my SBICARD send me final settlement but SBICARD send all amount including extra charges which is wrong than I stop making payment because I was complaints SBICARD to send paper bill but didn't sending even call multiple time to customer care but calls got disconnected.
            I still want to settlement 5 10 k but no one ready to giving any response
            State Bank of India [SBI] customer support has been notified about the posted complaint.
            Oct 01, 2017
            Updated by Ladurajesh
            I am Rajesh Kumar I am having a very bad experience with SBI credit card. I am having a SBI card with[protected] .misuse by someone than I was complaints multiple time no one ready to looking out customer care disconnected call even multiple time at the end I was apply duplicate card but that not use for me I was unable to login by new card number I was complaints changes dispute multiple time but no one ready to looking out as usual than I completed my full and final settlement of this card unuse charge was 41000 rupees against full amount 100000.52 based on Tracer letter Here onwards the problems are starting . After full and final settlement .SBI bank keep generating Due amount. I asked about this to bank ;they informed me your final settlement information not updated. Will make it soon. I completed the final settlement on January and still aim getting the due amount and now it crossed 100, 000. I scaled this to SBI top level. Some nodal officer and sent so many email and they agreed this will taken care. But now The bank's approach has changed currently they sent a legal notice to me.Now they treating me like a credit card fraud or criminal. So actually who is the criminal me or the Bank. So never ever trust any of the privet sector bank ; especially SBI bank.TomorRow "You will be become credit card fraud !!!". So we can change the SBI bank slogan. Transforming its customers to financial fraud . Down ..SBI bank...So people you think before approaching SBI bank or credit card. I am the living victim. Nowadays so many families are doing Suicide Because of this fraud tricks from private sector or public sector bank .RBI where are you. Is there any bank ombudsman in india..So take it is a serious matter. I will prove this on any court
            Oct 01, 2017
            Updated by Ladurajesh
            SBI is continuous harassing me I am in big problems due to SBI Card
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              Raj Kumar singh 653242
              from Jamshedpur, Jharkhand
              Oct 1, 2017
              Report
              Copy

              State bank of india costumer
              Helpline no. [protected]
              My amount 2000.00were struck in the cash deposit machine at sbi branch, punjab chowk, adilabad when i was depositing to the account of a. Murali mohan reddy ac/no: [protected] on26/9/2017 evening 7.40pm. When i gave the request letter on 27/9/2017 the cash officer asked to come on 29/9/2017 and when i went and asked him about my problem he is so reckless and rude that he was not even willing to answer and said.. That you can complaint to any one you like.
              Please solve my problem...
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              Few unknown transaction happened in my account on 25 Sep 17. Details are Rs128.27, Rs 5921.7, Rs 6488.8, Rs 655.9, Rs 327.95, Rs 307.38. please clarify and refund at the earliest to my account as these was not done by me. Treat matter urgent as this is my hard earned money. Take appropriate n immediate action and refund my money. Please please

              amount received - Comment #2869410 - Image #0
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                B
                Bhoopendra pandeey
                from Jabalpur, Madhya Pradesh
                Oct 1, 2017
                Report
                Copy

                Address: Korba, Chhattisgarh, 495445

                I withdrawal rs10000&1000 (Total amount rs11000) from my saving a/c [protected] through atm srinagar main chowk raipur (C. G.) on dated 06.08.17. But no any amount received from atm. Total eleven thousand deducted in my saving account. I immediately complaint to branch manager sbi katghora, (Branch code 2861, ifsc :sbin0002861) distt korba (C. G.) on dated09.08.17. But till date no above amount credit in my saving a/c.
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  shahana sheik
                  from Hyderabad, Telangana
                  Oct 1, 2017
                  Report
                  Copy

                  My name is sheik. Shahana begum. I deposited money into my account through cdm in kovvur town west godavari district. On 1st of october 2017 3.30pm. It showed transaction completed receipt cannot be printed. But money was not credited. I deposited rs.4000ie., two rs.2000 notes. I called coustomer care they asked to lodge a complaint in home branch that is in kovvur town. But bank is closed for two days and i am worried about my money. My acc. No is [protected]. Please condider my complaint and give me justice.
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    Dolan saikia
                    from Tinsukia, Assam
                    Oct 1, 2017
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: 412115

                    Dear sir/ madam. That person is a big fraud online fraud. He is a big bustard. He has facebook page nd olx, location advertisement, he taking advance money as a joining fees, like rss, members refundable fees, nd escorts service 10k par night, much more, he claimed himself sadhviprachi thakur is a woman she is a call girls, she give service all over world, kuwait, india, etc. He show me some hot photos after that he said, she is sadhviprachi thakur, 10k par night, after that he provides me an sbi account details i deposit rs. 10000/- later he not give me any service or scold me badly, i'm going local police station, they not accept these type of case, that's way i wrote complaint here, please take serious action against him.

                    I attached here some photos as a proof,

                    This bustard, name is updesh rana, mobile number is
                    [protected]

                    Regards, dolan saikia.
                    +5 photos
                    Aug 7, 2021
                    Complaint marked as Resolved 
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    Dear Dolan,

                    Greetings from team OLX!

                    Thank you for sharing your concern with us and we regret the inconvenience caused to you.

                    We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs at [protected]@olx.in.

                    - Transaction receipt if any advance payment was done.
                    - Ad id through which you have contacted the seller.
                    - Chat/message history with the seller.
                    - Contact number/email address of the seller.

                    This will help us in taking appropriate steps on such users from repeating these activities on our site.

                    Awaiting reply from you!

                    Thanks,
                    Team OLX!
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      shahana sheik
                      from Hyderabad, Telangana
                      Oct 1, 2017
                      Report
                      Copy

                      My name is sheik. Shahana begum. I deposited money into my account through cdm on 1st of october 2017 3.30pm. It showed transaction completed receipt cannot be printed. But money was not credited. I deposited rs.4000ie., two rs.2000 notes. My acc. No is [protected]. I called to customer care but they asked me to go to the branch to complain. But banks are closed for 2 days. I dont know what happend to my money. Please condider my complaint and give me justice.
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        SIDDIK BATA
                        from Coimbatore, Tamil Nadu
                        Oct 1, 2017
                        Report
                        Copy

                        Address: 641029
                        Website: [email protected]

                        Dear sir
                        This is Siddik M credit card holder of SBI. As discussed on call with Customer Care executive, I have an issue of amount deducted from unauthorized source.I received credit card on yesterday[protected] and yet to receive pin number. Not at all registered. Today morning I received a call from number(update no) and informed about the card details and mentioned about the usage. Also they have asked my personal information for verification. I have provided some personal information in that one information I have provided incorrect but they have corrected me. So I came to know they have known all my personal information and its a valid source. After that they have asked a one time password for card activation. I have provided as they are from bank.I kept my card in home so some information I haven't provided and they asked me to provide by afternoon. And I received a call again by 2.30 pm and I have provided card details for activation as still the card was not activated.After that I received a message an amount of 8238 rs was transferred to JIMMYWALLS ENTERPRISES.
                        Please advise for below questions:
                        1. If my card was not activated how they can able to transfer money, one time password alone is enough for transfer without activation.
                        2. How they came to when the card was dispatched, and all my personal information without my knowledge
                        3. I have tried twice to register for net banking on today morning but the server was very low so I can't complete the registration but how can they complete the transfer without any issue
                        4. The Customer care executive mentioned the transfer is in progress not yet completed then why can't you cancel the process when I have raised a request
                        5. Amount transferred to a valid account called JIMMYWALLS ENTERPRISES why can't you catch them if a complaint raised against them
                        6. I came to there are several cases raised against to this particular person why still the issue occurs again and again.
                        7. I have activated security services for this card then also this issue then what is the use of security services and why you are charging for that
                        Please settled fast
                        Siddik
                        +1 photos
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          SIDDIK BATA
                          from Coimbatore, Tamil Nadu
                          Oct 1, 2017
                          Report
                          Copy

                          Address: 641029
                          Website: [email protected]

                          Dear sir
                          This is Siddik M credit card holder of SBI. As discussed on call with Customer Care executive, I have an issue of amount deducted from unauthorized source.I received credit card on yesterday[protected] and yet to receive pin number. Not at all registered. Today morning I received a call from number(update no) and informed about the card details and mentioned about the usage. Also they have asked my personal information for verification. I have provided some personal information in that one information I have provided incorrect but they have corrected me. So I came to know they have known all my personal information and its a valid source. After that they have asked a one time password for card activation. I have provided as they are from bank.I kept my card in home so some information I haven't provided and they asked me to provide by afternoon. And I received a call again by 2.30 pm and I have provided card details for activation as still the card was not activated.After that I received a message an amount of 8238 rs was transferred to JIMMYWALLS ENTERPRISES.
                          Please advise for below questions:
                          1. If my card was not activated how they can able to transfer money, one time password alone is enough for transfer without activation.
                          2. How they came to when the card was dispatched, and all my personal information without my knowledge
                          3. I have tried twice to register for net banking on today morning but the server was very low so I can't complete the registration but how can they complete the transfer without any issue
                          4. The Customer care executive mentioned the transfer is in progress not yet completed then why can't you cancel the process when I have raised a request
                          5. Amount transferred to a valid account called JIMMYWALLS ENTERPRISES why can't you catch them if a complaint raised against them
                          6. I came to there are several cases raised against to this particular person why still the issue occurs again and again.
                          7. I have activated security services for this card then also this issue then what is the use of security services and why you are charging for that
                          Please take an immediate action to my request otherwise I will raise it with the RBI and relevant banking authorities.
                          Siddik
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            Manvendra Tyagi
                            from Vikasnagar, Uttarakhand
                            Oct 1, 2017
                            Report
                            Copy

                            Address: Agra, Uttar Pradesh

                            Respected sir
                            My name is manvendra tyagi account number [protected] is saving account under 18 year h with zero balance
                            Fir bhi isase minimum maintainence charge kat raha h krapaya mera kata hua paisa vapas karne aur aage aisa koi balance na kata jaye isake liye branch ko inform karne ki krapa kare.
                            Thank you
                            Branch sanjay place
                            Agra
                            Ifsc sbin0015446
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              N
                              Nadipuri
                              from Mumbai, Maharashtra
                              Oct 1, 2017
                              Report
                              Copy

                              Address: Hyderabad, Andhra Pradesh, 500049

                              I have taken a sbi credit card, in 2012, on lien of my fdr.. I have been paying the bills, regularly and promptly, but due to

                              Some unavoidable circumstances, per the past few months there was a delay in payments, but paying... The credit card people

                              Are sending the bill as they wish, instead decreasing the bill amount, they are increasing the bill amount even though i am not using

                              The card, i have given complaint to customer care, but no use, then i gave the complaint to sbi cards redress cell, they have sent

                              A mail to me, how they calculate, according to that also, the bill, amount is too high, same thing i have written a mail to them.

                              They, kept quite, and no reply.. Then finally i have sent they an email, asking them, to send me a mail about the procedure of

                              Adjusting the bill amount from my fdr.. Again they kept quite, no reply... Sir, i do not what they wish to do.. That is why

                              I am bringing this issue to you, here i am sending the copies of the mails in between sbi card team and me

                              Sir, my request is, kindly do the justice to me.. Here are the details of my card..

                              Name : nadipuri jayadev

                              Card no: [protected]

                              Dob : 06/07/1960

                              Mothers maiden name : n. Jaya

                              Registered mob no: [protected],

                              Email : [protected]@gmail.com

                              Address: 321, huda colony, mayuri nagar, miyapur, hyderabad-500049

                              Regards,

                              Nadipuri jayadev

                              Credit card complaint
                              Re: [interaction id:1-[protected]] statement related issues/statement calculation/clarification inbox
                              Add star [protected]@sbicard.com fri, sep 15, 2017 at 2:16 pm
                              To: [protected]@gmail.com
                              Reply | reply to all | forward | print | delete | show original
                              15/09/2017,

                              Dear mr. N jayadev,

                              Thank you for writing to sbi cards.

                              This is with reference to your communication dated 14/09/2017.

                              We truly value you as our privileged customer and regret the inconvenience cause to you in the matter address to us.

                              Payment related:

                              We wish to inform you that we have received the payment of rs. 27, 000.00 made by you on 30/08/2017 and the same has already been credited to your sbi card account.

                              Please find below modes of payment’s and turnaround time for your reference.

                              1. Pay net - instant credit
                              2. Debit card - instant credit
                              3. Online sbi - 3 working days
                              4. Mobile banking - 2 working days
                              5. Electronic bill payment - 3 working days
                              6. Easy bill payment - 2 working days
                              7. Visa money transfer - 3 working days
                              8. Atm - 2 working days
                              9. Otc - 2 working days
                              10. Drop box - manual & electronic – 3 to 5 working days
                              11. Neft – 3 banking hours [ fastest, secure & convenient payment channel for making the sbi card payment ]
                              12. Cheque – 5 working days

                              Payments made till 3:30 pm via neft payment mode, will get credited within 3 banking hours, same day

                              A fee of rs.100 plus service tax (As per applicable charges) of 18% will be charged for payments made by cheque for an amount less than or equal to rs.2000 w. E. F. 1st april ’17. No additional fee will be charged for cheque payments greater than rs. 2000.

                              Charges related:

                              We wish to inform you that as per your statement 13/08/2017 the total amount due is rs.4, 80, 738.00 which is payable on or before 02/09/2017 and we have received your partial payment of rs.27, 000.00 on 30/08/2017 hence the finance charges with taxes has been debited from your account.

                              Finance charges:

                              We would like to inform you that in case the payments are missed or outstanding on the card is received less than the total amount due/ total outstanding amount, then interest charges are applied on the balance amount, thus the payment starts revolving on the account, this is also applicable on all the fresh charges incurred, in the same month by the cardholder.

                              The finance charge will be levied at 3.35% per month plus government service tax @ as per applicable charges.

                              Please note that the finance charges will be calculated on opening balance as well as fresh purchases. This process continues till the complete outstanding on your card account is paid in full.

                              To be used only when there are cash advance charges on a/c –

                              In case of cash transactions there is no interest free period available at all.

                              The finance charges are levied at 3.35% per month plus government service tax (As per applicable charges) from the day of cash withdrawal, on a daily basis. The finance charges are levied till the cash transaction amount is paid back in full. (Hence, the outstanding on cash is liable to accrue finance charge for period between the statement date and the date on which full payment is received).

                              Late fee :

                              We would like to inform you that in case the payment of at least minimum amount due is not received by the payment due date, the late payment fee is applied subject to a minimum of rs.100.00 and a maximum of rs.750.00 plus government service tax (As per applicable charges).

                              Please note, the late payment fee will be applicable as per the below-mentioned slab, plus government service tax (As per applicable charges).

                              Nil for total amount due up to rs.200;
                              Rs.100 for total amount due from rs. 201 - rs. 500;
                              Rs.200 for total amount due from rs. 501 - rs. 1, 000;
                              Rs.500 for total amount due from rs. 1, 001 – rs.10, 000;
                              Rs.750 for total amount due above rs. 10, 001

                              Applicable tax (Gst):

                              We would like to inform you that gst is applicable on all fee & charges (Applicable on interest portion of emi also, if any running).

                              “applicable taxes” means: · for the cardholders having state of residence in the records of sbi card on the statement date as “haryana” - central tax @ 9% and state tax @ 9% · for the cardholders having state of residence in the records of sbi card on the statement date as other than “haryana” - integrated tax @ 18%

                              Reactivation of account:

                              We wish to inform you that as on date your sbi account temporarily stands inactive for usage. Please note that as on date your sbi card account holds an outstanding balance of rs.468, 650.21 payable to us.

                              We would request you to make the payment of at least rs.96, 007 on your card account for reactivation.

                              Incase of any query, would request you to click here or contact the sbi card helpline at[protected]Prefix local std code) or[protected]. Ivr & emergency services on helpline are available 24 hours and customer service representatives are available from monday to saturday between 8am to 8pm or you can get easy access to exclusive services & account information with just a click. Visit our website sbicard.com or download the sbi card mobile app to access self-servicing options on the go!

                              If you are not satisfied with the response, you can write to nodal officer, customer service by clicking here or use the escalate button on the webpage. You will receive a response within 5 days.

                              Yours sincerely,
                              Soundarya r - customer service.
                              Sbi card.

                              [thread id:1-b51oa8g]

                              — original message —
                              From: [protected]@gmail.com
                              To: [protected]@sbicard.com
                              Subject: statement related issues/statement calculation/clarification

                              Sir, i made the payment of rs.27000/- on august 29th 2017. Before the payment my outstanding, bill was, 4, 55000/- but after the payment of rs.27, 000/- instead of decreasing the outstanding bill, it increased to rs.4, 68000/-, how is it possible... Please check it... N. Jayadev

                              Reply | reply to all | forward | print | delete | show original

                              Add star jayadev nadipuri fri, sep 15, 2017 at 9:17 pm
                              To: [protected]@sbicard.com
                              Reply | reply to all | forward | print | delete | show original
                              Excuse me sir,

                              When i have to pay the rs.27000/-, the statement
                              Shows that the outstaiding
                              Was 4, 52000/- but not 4, 80, 738/- please check the statement

                              Thank you,

                              Jayadev
                              - show quoted text -
                              Quick reply
                              To: [protected]@sbicard.com more reply options

                              Send save draft include quoted text with reply

                              « back to inbox archive report spam delete go ‹ newer 28 of about 85 older ›
                              Ext: re: [interaction id:1-[protected]] statement related issues/statement calculation/clarification inbox
                              Add star [protected]@sbicard.com sat, sep 23, 2017 at 1:42 am
                              To: [protected]@gmail.com
                              Reply | reply to all | forward | print | delete | show original
                              23/9/2017

                              Dear mr. N jayadev,

                              Thank you for writing to sbi cards.

                              This is with reference to your communication dated 15/9/2017

                              We sincerely regret the inconvenience that may have been caused to you due to miscommunication made, if any.

                              Outstanding related: we wish to inform you that as per last statement of your credit card account total amount due is rs. 462, 549 and minimum amount due is rs. 65, 204 due date was 2/8/2017 but you paid only rs. 27, 000.

                              Outstanding related: we wish to inform you that as on date the total outstanding amount on your sbi card account is rs 468, 650.21

                              Late payment fee: we would like to inform you that in case the payment of at least minimum amount due is not received by the payment due date, the late payment fee is applicable as per the below-mentioned slab, plus government service tax (As per applicable charges).

                              Nil for total amount due from rs.0-rs.200;
                              Rs.100 for total amount due greater than rs.200 & up to rs.500;
                              Rs.400 for total amount due greater than rs.500 & up to rs.1000;
                              Rs.500 for total amount due greater than rs.1000 & up to rs.10, 000;
                              Rs.750 for total amount due greater than rs.10, 000

                              Finance charges : we would like to inform you that in case the payments are missed or outstanding on the card is received less than the total amount due/ total outstanding amount or payment received after due date finance charges are payable at the monthly percentage rate on all transactions from the date of transaction in the event of the cardholder choosing not to pay his balance in full, and on all cash advances taken by the cardholder, till they are paid back.

                              Finance charges will be levied at 3.35% per month, if payable, are subject to levy of service taxes and are debited to the cardholder’s account till the outstanding on the card is paid in full.
                              In case of cash transactions there is no interest free period available at all.

                              The finance charges are levied at 3.35% per month plus service tax (As per applicable charges) from the day of cash withdrawal, on a daily basis. The finance charges are levied till the cash transaction amount is paid back in full. (Hence, the outstanding on cash is liable to accrue finance charge for period between the statement date and the date on which full payment is received).
                              Hence, we regret to express our inability in reversing the amount debited towards finance charges on your sbi card account.

                              Over limit fee: we would like to inform you that the over limit fee is charged at rate of 2.5% of over limit amount or rs.500.00, whichever is higher plus government service tax (As per applicable charges).

                              We would also hereby inform you that the credit limit assigned on your card account is rs. 450, 000.

                              Please note that the over limit fee is levied on your account due to exceeding the above-mentioned credit limit.

                              As a service gesture we have approved the transaction on your card to avoid any inconvenience while using your card at any visa accepted merchant outlets which is over and above the credit limit. Please note that if the outstanding amount exceeds the credit limit, however in such situation an over-limit fee is charged on a customer’s account.
                              Gst related: we would like to inform you that goods & services tax is applicable at 18.00%. On all fee & charges (Applicable on interest portion of emi also, if any running)


                              Incase of any query, would request you to click here or contact the sbi card helpline at[protected]Prefix local std code) or[protected]. Ivr & emergency services on helpline are available 24 hours and customer service representatives are available from monday to saturday between 8am to 8pm or you can get easy access to exclusive services & account information with just a click. Visit our website sbicard.com or download the sbi card mobile app to access self-servicing options on the go!

                              If you are not satisfied with the response, you can write to nodal officer, customer service by clicking here or use the escalate button on the webpage. You will receive a response within 5 days.

                              Yours sincerely,
                              Rakesh kumar
                              Customer service– sbi card

                              [thread id:1-b51oa8g]

                              — original message —
                              From: [protected]@gmail.com
                              Sent: 15/9/2017 09:17:51 pm
                              To:
                              Subject: ext: re: [interaction id:1-[protected]] statement related issues/statement calculation/clarification

                              Excuse me sir,

                              When i have to pay the rs.27000/-, the statement
                              Shows that the outstaiding
                              Was 4, 52000/- but not 4, 80, 738/- please check the statement

                              Thank you,

                              Jayadev

                              On 9/15/17, [protected]@sbicard.com wrote:
                              15/09/2017,

                              dear mr. N jayadev,

                              thank you for writing to sbi cards.

                              this is with reference to your communication dated 14/09/2017.

                              we truly value you as our privileged customer and regret the inconvenience
                              cause to you in the matter address to us.

                              payment related:

                              we wish to inform you that we have received the payment of rs. 27, 000.00
                              made by you on 30/08/2017 and the same has already been credited to your sbi
                              card account.

                              please find below modes of payment’s and turnaround time for your reference.

                              1. Pay net - instant credit
                              2. Debit card - instant credit
                              3. Online sbi - 3 working days
                              4. Mobile banking - 2 working days
                              5. Electronic bill payment - 3 working days
                              6. Easy bill payment - 2 working days
                              7. Visa money transfer - 3 working days
                              8. Atm - 2 working days
                              9. Otc - 2 working days
                              10. Drop box - manual & electronic – 3 to 5 working days
                              11. Neft – 3 banking hours [ fastest, secure & convenient payment channel
                              for making the sbi card payment ]
                              12. Cheque – 5 working days

                              payments made till 3:30 pm via neft payment mode, will get credited within 3
                              banking hours, same day

                              a fee of rs.100 plus service tax (As per applicable charges) of 18% will be
                              charged for payments made by cheque for an amount less than or equal to
                              rs.2000 w. E. F. 1st april ’17. No additional fee will be charged for cheque
                              payments greater than rs. 2000.

                              charges related:

                              we wish to inform you that as per your statement 13/08/2017 the total amount
                              due is rs.4, 80, 738.00 which is payable on or before 02/09/2017 and we have
                              received your partial payment of rs.27, 000.00 on 30/08/2017 hence the
                              finance charges with taxes has been debited from your account.

                              finance charges:

                              we would like to inform you that in case the payments are missed or
                              outstanding on the card is received less than the total amount due/ total
                              outstanding amount, then interest charges are applied on the balance amount,
                              thus the payment starts revolving on the account, this is also applicable on
                              all the fresh charges incurred, in the same month by the cardholder.

                              the finance charge will be levied at 3.35% per month plus government service
                              tax @ as per applicable charges.

                              please note that the finance charges will be calculated on opening balance
                              as well as fresh purchases. This process continues till the complete
                              outstanding on your card account is paid in full.

                              to be used only when there are cash advance charges on a/c –

                              in case of cash transactions there is no interest free period available at
                              all.

                              the finance charges are levied at 3.35% per month plus government service
                              tax (As per applicable charges) from the day of cash withdrawal, on a daily
                              basis. The finance charges are levied till the cash transaction amount is
                              paid back in full. (Hence, the outstanding on cash is liable to accrue
                              finance charge for period between the statement date and the date on which
                              full payment is received).

                              late fee :

                              we would like to inform you that in case the payment of at least minimum
                              amount due is not received by the payment due date, the late payment fee is
                              applied subject to a minimum of rs.100.00 and a maximum of rs.750.00 plus
                              government service tax (As per applicable charges).

                              please note, the late payment fee will be applicable as per the
                              below-mentioned slab, plus government service tax (As per applicable
                              charges).

                              nil for total amount due up to rs.200;
                              rs.100 for total amount due from rs. 201 - rs. 500;
                              rs.200 for total amount due from rs. 501 - rs. 1, 000;
                              rs.500 for total amount due from rs. 1, 001 – rs.10, 000;
                              rs.750 for total amount due above rs. 10, 001

                              applicable tax (Gst):

                              we would like to inform you that gst is applicable on all fee & charges
                              (Applicable on interest portion of emi also, if any running).

                              “applicable taxes” means: · for the cardholders having state of residence in
                              the records of sbi card on the statement date as “haryana” - central tax @
                              9% and state tax @ 9% · for the cardholders having state of residence in the
                              records of sbi card on the statement date as other than “haryana” -
                              integrated tax @ 18%

                              reactivation of account:

                              we wish to inform you that as on date your sbi account temporarily stands
                              inactive for usage. Please note that as on date your sbi card account holds
                              an outstanding balance of rs.468, 650.21 payable to us.

                              we would request you to make the payment of at least rs.96, 007 on your card
                              account for reactivation.

                              incase of any query, would request you to click here or contact the sbi
                              card helpline at[protected]Prefix local std code) or[protected]. Ivr &
                              emergency services on helpline are available 24 hours and customer service
                              representatives are available from monday to saturday between 8am to 8pm or
                              you can get easy access to exclusive services & account information with
                              just a click. Visit our website sbicard.com or download the sbi card mobile
                              app to access self-servicing options on the go!

                              if you are not satisfied with the response, you can write to nodal officer,
                              customer service by clicking here or use the escalate button on the webpage.
                              you will receive a response within 5 days.

                              yours sincerely,
                              soundarya r - customer service.
                              sbi card.




                              [thread id:1-b51oa8g]

                              — original message —
                              from: [protected]@gmail.com
                              to: [protected]@sbicard.com
                              subject: statement related issues/statement calculation/clarification

                              sir, i made the payment of rs.27000/- on august 29th 2017. Before the
                              payment my outstanding, bill was, 4, 55000/- but after the payment of
                              rs.27, 000/- instead of decreasing the outstanding bill, it increased to
                              rs.4, 68000/-, how is it possible... Please check it... N. Jayadev
                              Reply | reply to all | forward | print | delete | show original

                              Add star jayadev nadipuri sat, sep 23, 2017 at 7:52 pm
                              To: [protected]@sbicard.com
                              Reply | reply to all | forward | print | delete | show original
                              Dear sir,

                              As you told in the beginning of this mail the total
                              Outstanding was 462, 549, out

                              Of that i have that i have paid rs.27, 000/- so the out standing will
                              Become, 462, 549 -27, 000=

                              4, 35, 549, hoe can it become, 4, 68, 650/- even if you put late fee
                              Charges, according your

                              Given list, it will not become like that...

                              Regards

                              Jayadev
                              - show quoted text -
                              Quick reply
                              To: [protected]@sbicard.com more reply options

                              Re: interaction id - 1-[protected] regarding payment... Inbox
                              Add star [protected]@sbicard.com thu, sep 14, 2017 at 7:16 pm
                              To: [protected]@gmail.com
                              Reply | reply to all | forward | print | delete | show original
                              Dear customer,

                              Thank you for writing to us.

                              Your feedback & queries are important to us. Our customer service team will revert either through a call or an e-mail within 3 days.

                              The reference number of your case has been mentioned in the subject line of this correspondence.

                              To facilitate faster resolution & better experience, we have come up with a facility to raise queries/complaints online at our website: www.sbicard.com/email.

                              Looking forward to serving you.

                              Warm regards

                              Sbi card

                              Important: lost card needs to be immediately reported and blocked. To block your card immediately, use our automated ivr channel available 24x7 or contact our customer service representatives at[protected]Prefix local std code) or[protected]. You can also block your lost card at sbicard.com or through sbi card mobile app. Alternatively, sms block and send to 5676791.

                              [thread id: 1-b51wmx0]
                              "please do not delete thread id" message in auto acknowledgement"

                              — original message —
                              From: [protected]@gmail.com
                              Sent: 14/9/2017 07:14:30 pm
                              To: [protected]@sbicard.com
                              Subject: ext: regarding payment...

                              Dear sir, i have taken my credit card on lein of my deposit (Fdr) in sbi... Please send any of your executive immediately, to the bank, so that i can clear all your dues, by taking my deposit, and then you can cancel my credit card permanently... Even though i am paying, i am daily being disturbed, by your people constantly... Only for the past few months there is some delay in my payments... That is why i have taken this decision, so that there will not be any problem to you and to me.. Thank you, regards, n. Jayadev. Name: nadipuri jayadev card no: [protected] dob : 06/07/1960 mother maiden name : n. Jaya register mobile no: [protected]

                              Reply | reply to all | forward | print | delete | show original

                              Add star jayadev nadipuri thu, sep 28, 2017 at 9:56 pm
                              To: [protected]@sbicard.com
                              Reply | reply to all | forward | print | delete | show original
                              Dear sir,

                              It is getting delayed, for my amounts to be credited in my
                              Account, so kindly mail me

                              In detail, how to adjust my deposit amount, to pay the bill...

                              Thank you,

                              Jayadev
                              - show quoted text -
                              Reply | reply to all | forward | print | delete | show original

                              Add star jayadev nadipuri thu, sep 28, 2017 at 9:56 pm
                              To: [protected]@sbicard.com
                              Reply | reply to all | forward | print | delete | show original
                              Dear sir,

                              It is getting delayed, for my amounts to be credited in my
                              Account, so kindly mail me

                              In detail, how to adjust my deposit amount, to pay the bill...

                              Thank you,

                              Jayadev

                              On 9/14/17, [protected]@sbicard.com wrote:
                              - show quoted text -
                              Quick reply
                              To: [protected]@sbicard.com more reply options

                              Send save draft include quoted text with reply

                              « back to sent mail go 1 of 38 older ›
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                mohan3163
                                from Hyderabad, Telangana
                                Oct 1, 2017
                                Report
                                Copy

                                Address: Chittoor, Andhra Pradesh
                                Website: www.irctc.co.in

                                I am very unhappy for inconvenience caused by sbi, i am informed to
                                The bank but there is no reply and sbi happy room
                                Also not responding and happy room is not call back. On 28/08/2017 i
                                Was made a payment through bharat qr code (Mvisa scan and pay) to book
                                Railway ticket and the transaction was failed but amount debited from
                                My account. My account number is [protected] and registered mobile
                                Number is [protected] with reference numbers amount of 239.85 is given
                                Below,

                                1.724017a00048

                                2.724017a00051

                                3.724017a00052

                                4.724017a00056

                                And on 30/08/2017 one reference number

                                1.724214a00020
                                +1 photos
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  rajmallick
                                  from Raha, Assam
                                  Oct 1, 2017
                                  Report
                                  Copy

                                  Sir, i m hikmatiar mallick, ac no [protected]. I am facing followed problem since i had opened this account
                                  1) error while adding beneficiary. Error states "we have some technical issue, please contact home branch". I was visited tamluk branch but they didn't help me. I was submitted online complain 2-3 times but they closed the complain and problem remains the same.

                                  2) cant use sbi anywhere. While reg & log in, app showing error as "invalid user". I was following these step for log in - open appregisterexisting anywhere/inb userenter username & password error as "invalid user". But using same username and password i am logging in web version.

                                  Please help me
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    A
                                    anuj38
                                    from Gurgaon, Haryana
                                    Oct 1, 2017
                                    Report
                                    Copy

                                    Address: Ghaziabad, Uttar Pradesh, 201102
                                    Website: google

                                    I was searching on one video chat website named coomeet on 30/09/2017 at 11.00 p. M.. They asked me for membership for 2 usd.. I put my sbi credit card number as website had asked, but i didn't receive any otp and sbi duducted 59.88 usd (Around 3900 inr.) i just want to know how it's possible without otp... Customer care is also not available on sunday, now what i have to do?? I want to complain against sbi as they are permitting anyone to debit from my card without my knowledge and otp...
                                    My card no is [protected]
                                    +1 photos
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      N
                                      Narendrach
                                      from Bengaluru, Karnataka
                                      Oct 1, 2017
                                      Report
                                      Copy

                                      Address: Guntur, Andhra Pradesh, 522647

                                      On 30 sep i deposits 2000rs in my account but sbi on 1st oct ur not maintain minimum bal so we r taken 59 rs as not maintain minimum bal
                                      After that transition it shows ur deposits 2000 how it posible
                                      This very very bad thing
                                      What i do right now?

                                      Sbi is very bad day by day
                                      # it...
                                      On 30 sep i deposits 2000rs in my account but sbi on 1st oct ur not maintain minimum bal so we r taken 59 rs as not maintain minimum bal
                                      After that transition it shows ur deposits 2000 how it posible
                                      This very very bad thing
                                      What i do right now?

                                      Sbi is very bad day by day
                                      # it...
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        B
                                        billa raju
                                        from Vijayawada, Andhra Pradesh
                                        Oct 1, 2017
                                        Report
                                        Copy

                                        Address: Prakasam, Andhra Pradesh, 523274

                                        My name billa. Raju account no-[protected], tangutur branch. An amount of 2057.50/- was debited 3 times from my account without my knowledge on 21-09-17. Total amout debited amout-6172.50. I have not used my atm at any place. I visited bank but no clear response. Then i contacted customer care here also no good response. So, please solve my problem as early as possible.
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit