State Bank of India [SBI] Complaints & Reviews

I've availed a car loan from State Bank of India and I promptly paid all my instalments on time. I've issued standing instructions to bank on their standard form to automatically deduct the monthly instalment on 15th of every month. My monthly salary is linked to this bank account and regularly on 30th of every month my salary (equal to or more than 20 times the instalment amount) was credited to this bank account. The least balance in my account during the period of repayment was more than 60 times the amount of instalment. Hence there's no way the payments are delayed on my part. Apparently, the bank had some problem with their software and probably one payment wasn't deducted by the bank on time. And that too it was due to the fault of bank and had nothing to do with me. Still 12 late payments are shown here and I have been labelled as a defaulter.

I take strong objection to this faulty reporting where my image and online reputation are spoiled by SBI for no fault of mine.

Please arrange to rectify this immediately & arrange to advise CIBIL, experian & all other similar credit rating agencies in India & elsewhere in the world within 7 days. Else I am going to sue state bank of india and the reporting agencies in the appropriate court of law claim compensation of not less than Rs. 30 lakh.

Respected sir/madam,

I got a message regarding od account, informing me about my limit expire. But i don't have such account and i also want to know about the meaning for same. I m posting the same message i got.

Your od a/c no. Xxxxx955626 having limit of rs. 40, 000.00 is expiring on 30/06/2017. Please visit your branch to avoid expiry of limit

Sir kindly look into the matter and rectify my confusion. Pls email the solution
Thanks

Kewal anand

Sir,

As per conversion, i have applied for sbi card in july 2017.
So i can apply for sbi card only after six months. The number
Displayed i. E.
[protected]
On top of the attached screenshot in my earlier mail
Was my reference number for my current application.
Now i am attaching the screenshot of mail i have
Have written to you in may 2016 and screenshot
I have attached with the last mail. Please go through
The both screenshot in detail specially the reference
Number mentioned in them. Both reference number
Are same. How can the reference numbers of application
Done in may 2016 and july 2017 are same? Ideally it
Shouldn't. Your system is referring application of my
Last year and not letting me fill application even after
Six months, then one year and it will repeat for
One & half year. Being a software developer i can
Point it is some bug in your system. The bug is if
Someone applies for sbi card once and it gets
Declined, then that guy won't be able to apply
For sbi card ever.

Thanking you.

With regards,
Ankur pathak

This fraud activity has done by one of the vendor, to whom sbi credit card team has given sponsorship to make call to different people requesting to avail credit card.

Reason:when one the team member of sbi credit card team called me and requested to avail credit card, that time i had requested them to block my existing card.
After that same guy had followed up with me to how to block the card through ivr number system (Which was fake i was not aware).

I think some of the credit card team members are involved in this fraud activity because they know all details of the customers and the process that from where the data can get breach out that's why the fraud guy's are able to to do transactions with minimal information.

This is the reason this fraud activity has happened only with sbi credit card holders.

I have some other bank credit card also but i had never fraud call from those bank's related to this concern except sbi and unfortunately i am also a victim of this fraud activity.

Ps: requesting management team to please take some strict measures to prohibit such activity.

Sir there were 2 transactions in my sbi a/c no [protected] name-chandan kumar behera i received sms on dated 31/05/2017 (23:52hrs) & 01/06/2017 (01:05hrs) of rs 40, 000 & 19, 500 via atm withdrawal which was not done by me. The atm card is my possession. I request you kindly investigate the matter & arrange to credit the amount to my account at the earliest.

From:
Priyanka

Dear sir.,
I was applying for passport online mode payment of rs. 1512.75 using kvb debit card, the amount got deducted from my account. But track payment status in the passport application portal was failed. So kindly refund the amount.

Below are the details of me :

Application reference number: 17-[protected]

Amount : 1512.75

Date of transaction: 24/06/2017

Transaction time : 21:25 pm.

Applicant's name: priyanka

Kvb ref no :[protected]

Email i'd : [protected]@gmail.com

Bank details:

Card type : debit card..

Otp no: 274526

Please refund my money to my account try to fix this problem as soon as possible..
Thanking you.
Priyanka.

Hello sir and madam,

I am really surprised because non of team (Gm. [protected]@sbi.co.in, chairman. [protected]@sbi.co.in, [protected]@rbi.org.in and [protected]@sbi.co.in) has not even acknowledged or replayed.
This seems like non ethical and criminals activities are supported by india's number 1 bank.

I am not sure that these id's really exits or for window dressing.

Please guide me whom i should approach for my rights and rti answer.

Thanks
Shweta more

On jun 20, 2017 20:50, "shweta hingmire" wrote:
Respected sir/madam,

I am shweta, i have filled rti on 23-apr-17 and still have not received any proper information. I am attaching soft copy received from sbi saying it has been transferred to pune now. (As per my understanding)

Mean while i like to share one of the details about my account details shared by email are as follows

From email id : aniruddha. [protected]@sbi.co.in (Mon, feb 11, 2013 at 5:21pm)
To : [protected]@gmail.com
Sub: shweta more's bank satatment

Looking at this period [protected]@gmail.com has created my income tax login and this fir is filled after having information provided by income tax department on my rti application.

I like to know this email and any other information was been shared to him or any one else with what kind of intentions. This is violation against banking ethics sharing details to unauthorized party.

I have full trust on sbi and its ethics and like to continue my banking. Looking forward for positive replay,

Your account holder

Shweta amol more

— forwarded message —
From: shweta hingmire
Date: sat, may 6, 2017 at 4:11 pm
Subject: fwd: rti-online request filed successfully.
To: dgmrti. [protected]@sbi.co.in

Hello sir/madam,

I have submitted rti for my account details being shared to other members by sbi member.
Please let us know status of rti.

Thanks,

Shweta

— forwarded message —
From: rti-online
Date: sun, apr 23, 2017 at 10:00 pm
Subject: rti-online request filed successfully.
To: shweta amol more

Dear sir/madam,

Your rti request has been filed successfully on rti online portal. The following are the details:-

Registration number: sbind/r/2017/51260

Name: shweta amol more

Date of filing: 23/04/2017

Request filed with: state bank of india

Contact details:-

Telephone number: [protected]

Email id: dgmrti. [protected]@sbi.co.in

Payment details:-

Rti fee received: 10

Payment mode: credit or debit card / rupay card

Payment reference number : [protected]

Transaction status: transaction successful

Dear Sir, I transferred Rs. 5000 on 18/6/2017 by NEFT from my acc no [protected] to my son's acc no. [protected] . No UTR No. is generated nor money is credited to beneficiary. I did second transaction of Rs 2000 to the same account on 21/06/17 . UTR No. SBIN[protected] is generated but the amount is not credited to the beneficiary. In both the cases amount has been debited from my account but not credited to the the beneficiary . Kindly resolve the problem at your end and credit the amount to the beneficiary of both the transactions. Regards Anil Shiwankar

1. I tried to withdrawn of rs 5000 but could not it but at the same time accounts shows it had withdrawn of rs 40000 on 22.3.17 by 7.02 in the evening.
2. I had written complaint inform to my sbi which is at doranda in ranchi
(A copy has kept with me)
3. I did lodge a fir in local police station (A copy with me)
4. No guard had been deputed in the atm
5. No information from bank as well as police station till date.

Dear sir,
I applied cheque book on 29/05/2017. The officers said that you will receive cheque book after one week at the time time of submitting my request in the bank.. It seems to be nearly one month completed but still now i am not received my cheque book. And also they debited amount rs.80 from my account for cheque book requesting service. I need cheque book as soon as possible.

Yesterday from 11:45 at night i tried to pay fees of a college through my sbi fbb style up credit card but transaction failed again and again as many time as 8 time almost..
Everytime it shows transaction failed..
But one time my money debited from my credit card i. E rs.-6385/-
But already i did that payment throgh my debit card..
So please refund it to my account/ credit card

This is to regarding that today SBI excecutive came to my fiance's home and threatened her for her credit card dues, where I already informer sbi via mail that since her father expired she is going through depression and she lost her job as well, but today is guy named parwez alam ([protected]) has threatened her by saying " i ll see how you ll not make payment, next time i ll come with 4-5 people to your home" . Is SBI going to deal with customers this way. When this guy left me she called me and saying she ll commit suicide. I called that guy and explained him a problem, instead o[censored]nderstanding he said we ll come again and again and ll do the same, if you have problem than make payment. Is this the way bank executives will threaten customers ?

my email is [protected]@gmail.com

My name is himanshu gandhi. I am getting the calls from sbi credit card no. ([protected], [protected]). Sir they are using the abusive language with me and also giving the threat not only that they are calling to my office staff and giving the same threat and using the abusive language. I have recorded the same calls in that they are using abusive language.

Sir/ Madam
I purchased goods from a store on 20 June 2017 using my debit card, and am surprised to find that there has been two deductions for the same transaction. The store provided me the details of the transactions where it showed that there was only one time successful transaction from my account for the said items. I have complained about it to SBI and received the complaint no [protected]. But I still haven't received any update on this matter.
Kindly look into the matter at the earliest.
Thank you.

I would like to inform that on 18/12/16 i attempted an online payment to clear trip. I got a msg that 5058 rs had been deducted from my account (Transection id[protected], but clear trip told me they didnot receive the money and asked me to communicate with respective bank. I lodged a complain over phone to sbi toll free customer care in the name of chandana devi. Customer care executives told me that my issue would be solved within 45 days but till now i dint get my money refunded. Kindly refund my money or i will take legal action.
Account no - [protected]
Customer name-chandana devi

Against my ATM Gold Card [protected] issued on 08/12 valid till 08/17 a new Platinum Card bearing no [protected] attempted to activate through ATM ID S 10 I[protected] on 18/06/17 the transction number 8758 was promptly acknowledged stating that OTP will be received by SMS on my registered mobile no [protected] which has not yet been received inspite of talking to toll free no[protected] advising to SMS the last 4 digits of the card and last 4 digits of the account no to 567676 on 19/6/17 sending a
txn no PS[protected].In reply to my mail to contract centre asking a small clarification was sent as :[protected]@gmail.com
Jun 22 (2 days ago)
Reply
to SBI
Thank you for your reply dated 21st June, 2017. I do hold Residential saving bank Account bearing No. [protected] for which the new ATM card need to be used holding for want of OTP as explained in me correspondences and efforts.The Mobile number registered with the home branch is :[protected], Hope
all your queries stands replied.
Thanking you while awaiting your help in obtaining the necessary OTP. Have a nice day.
Ramananda Bhattacharjee. Till date no solution in in site leave alone OTP,

Sir, Madam

I Had open APY Account through SBI Bank.Many of times i go there & Submit Closer Form.But Not getting any Resolution from Bank & SBI, APY Customer Care.So i request Please help Regarding this.

State bank of India
Branch-Jhinjhak
AC No.[protected]
PRAN NO.[protected]

Complaint No.[protected]

Thank You
Shailendra Singh
Mob No.[protected]

Sir
I am a senior citizen having an account with SBI-Khardah(1899) branch for last 30 years.
On 21.6.17 I submitted four forms to do NEFT/RTGS from Narkeldanga Branch, kolkata to other banks located at kolkata.
When I approached counter, the official directed me to the relationship manager for permission. When I approached the relationship manager-on the duty-he straightaway denied to do on the ground that you have to transfer money from your home branch only.
Presently in the age of CBS-I could not understand how a bank official can refuse at his own choice.
I request you to inform me the right reason of denial to do the job. If official is at fault-he may p.l be instructed to rectify.
Awaiting your right answer and guidance.
thanking you.
ajit kumar roy

On 17th June 2017, received net banking kit from branch ID: 11817, however when tried logging in it said Invalid login ID and Password, filed a complaint vide ticket no. [protected] the complaint was resolved asking to try logging however when tried the problem persist. Tried complaining again not able to file complaint for the same reason as it was already resolved at least on SBI's end was asked to visit home branch. When went there was asked to try again after 12 hours, however all in vain still the status remains same INVALID USERNAME AND PASSWORD.

On june 15th 2017aoliwhen i visited my sbi home branch (Technopark branch), the chief manager forced me to take sbi life insurance policy of rs. 20 lakhs. I had paid the first premiumof rs two lakhs twenty thousand two hundred sixty three rupees on that same day itself and i was asked to sign in various docs. They told me that everything is transparent and you will only have benefits by taking this policy.
Returning back home i read the docs carefully and found that the policy is the worst one and the guaranteed amount is very less than the amount mentioned by the manager. Next day itself i went to the bank and informed them to cancel the policy and to refund the amount to my main account. Even after 10 days the amount is not refunded to my account. That sbi chief manager and their team is trying to cheat me. Please someone help me to get my money back.