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State Bank of India [SBI] Complaints & Reviews

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Updated: Feb 23, 2026
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State Bank of India [SBI] reviews & complaints page 739

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S
Shukla Vaibhav
from Ahmedabad, Gujarat
Jun 27, 2017
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Address: Ahmedabad, Gujarat, 380061
Website: SBI credit card

Respected sir
I am using sbi credit card no [protected]and my name is vaibhav. From last four years. As per latest statement my reward points is 8888.

Now redemption gift list i saw their is one gift wild craft bag redemption point required 8000 reward points. I try to redeem for three times from sbi card application and even from browser also but i can't redeem.
Regarding this i called i. Customer care four time they people transfer my call one department to another but not done redeem process.

Please help
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    kavidhiman
    from Noida, Uttar Pradesh
    Jun 27, 2017
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    Address: Sonipat, Haryana, 131301

    Hi team,

    Me and my wife opened jan dhan saving account in sbi branch gohana and my wife provided that account no in lic for money back. Now situation is that lic said we have deposit the amount in account provided by you, but we didnt received amount in our account. We visited the sbi branch to check but they said this account is closed permanently and suggested to submit the application for account closure. How can they close account without any intimation even bank staff is also not supportive. I am very irritated with this branch staff. They always talking shouting like they are doing work jabarjasti. I request you kindly resolve my query and ask bank staff to cooperate with customer. I also have an account in icici and hdfc bank they always support the customer and talk very politely. I would request you kindly resolved my query asap.

    Thanks.
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      D
      DEVI LAL SIRWEE
      from Muzaffarpur, Bihar
      Jun 26, 2017
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      Address: Rajsamand, Rajasthan
      Website: Rbi

      Bhim app ke dwara, devilal sirwee ke account se[protected] ko a/c [protected] se[protected] thousand do baar manju devi sirwee ke a/c sbbj [protected] me transfer kiya, but devilal sirwee ke account se[protected] thousand do baar debit ho gaye or manju devi sirwee ke acount me credit nahi huye or devilal sirwee ke account me bhi refund nahi huye (1.) upi/[protected]/[protected]@sbbi0010357 transfer to[protected]. (2.) upi/[protected]/[protected]@sbbj0010357 transfer to[protected] please
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        S
        sandee[
        from Shimla, Himachal Pradesh
        Jun 26, 2017
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        Address: Hisar, Haryana, 125006

        R//sir/ma/m

        I sandeep account holder of sbp pla hisar branch. Some time my amount deduct from my amount to pay of money. My account no is [protected] from sbp.
        25-jun[protected]jun-2017) to transfer
        Inb bharti airtel [protected]igabnozfa7 75.00
        25-jun[protected]jun-2017) to transfer
        Inb bharti airtel [protected]igabnoylo9 75.00
        24-jun[protected]jun-2017) by debit card
        Sbipg[protected]airtel8/har/prepaid south west 75.00 in three time.
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        Jun 17, 2017
        vijayrgoger's response
        My name is gowri shankar j, i have to register mobile banking service i fill up the application and submit it will be comes a your mobile no is not match of our bank records, so please help me.
        My a/c details are given below,
        A/c no.[protected]
        CIF no.[protected]
        Branch code.00856
        My mobile no.[protected]
        Jun 17, 2017
        vijayrgoger's response
        My name is gowri shankar j, i have to register mobile banking service i fill up the application and submit it will be comes a your mobile no is not match of our bank records, so please help me.
        My a/c details are given below,
        A/c no.[protected]
        CIF no.[protected]
        Branch code.00856
        My mobile no.[protected]
        Jun 17, 2017
        vijayrgoger's response
        My name is gowri shankar j, i have to register mobile banking service i fill up the application and submit it will be comes a your mobile no is not match of our bank records, so please help me.
        My a/c details are given below,
        A/c no.[protected]
        CIF no.[protected]
        Branch code.00856
        My mobile no.[protected]
        Jun 17, 2017
        vijayrgoger's response
        My name is gowri shankar j, i have to register mobile banking service i fill up the application and submit it will be comes a your mobile no is not match of our bank records, so please help me.
        My a/c details are given below,
        A/c no.[protected]
        CIF no.[protected]
        Branch code.00856
        My mobile no.[protected]
        My name is gowri shankar j, i have to register mobile banking service i fill up the application and submit it will be comes a your mobile no is not match of our bank records, so please help me.
        My a/c details are given below,
        A/c no.[protected]
        CIF no.[protected]
        Branch code.00856
        My mobile no.[protected]
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          K
          kishoreb007
          Jun 26, 2017
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          Address: 500081
          Website: SBI Credit card

          I got a call from a person calming that he is from sbi credit card department. He then said that they want to give me cash back card of sbi and gifts based on my association with sbi credit card. They started asking me credit card details. I of course did not provide the details initially but later they some how managed to get the details and spent the amount 7798.00 at "subh exports".

          The number the call was made from was.
          +[protected]

          [protected]

          I hope someone tracks them and take them to the police.
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            S
            Sreedhar Vedula
            from Kanakapura, Karnataka
            Jun 26, 2017
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            Address: Dharwad, Karnataka, 580023

            I've availed a car loan from State Bank of India and I promptly paid all my instalments on time. I've issued standing instructions to bank on their standard form to automatically deduct the monthly instalment on 15th of every month. My monthly salary is linked to this bank account and regularly on 30th of every month my salary (equal to or more than 20 times the instalment amount) was credited to this bank account. The least balance in my account during the period of repayment was more than 60 times the amount of instalment. Hence there's no way the payments are delayed on my part. Apparently, the bank had some problem with their software and probably one payment wasn't deducted by the bank on time. And that too it was due to the fault of bank and had nothing to do with me. Still 12 late payments are shown here and I have been labelled as a defaulter.

            I take strong objection to this faulty reporting where my image and online reputation are spoiled by SBI for no fault of mine.

            Please arrange to rectify this immediately & arrange to advise CIBIL, experian & all other similar credit rating agencies in India & elsewhere in the world within 7 days. Else I am going to sue state bank of india and the reporting agencies in the appropriate court of law claim compensation of not less than Rs. 30 lakh.
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              K
              Kewal,a
              from Chandigarh, Chandigarh
              Jun 26, 2017
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              Address: Chandigarh, Punjab, 160014

              Respected sir/madam,

              I got a message regarding od account, informing me about my limit expire. But i don't have such account and i also want to know about the meaning for same. I m posting the same message i got.

              Your od a/c no. Xxxxx955626 having limit of rs. 40, 000.00 is expiring on 30/06/2017. Please visit your branch to avoid expiry of limit

              Sir kindly look into the matter and rectify my confusion. Pls email the solution
              Thanks

              Kewal anand
              State Bank of India [SBI] customer support has been notified about the posted complaint.
              How to update my mobile number through atm card
              Dear sir
              Mere a/c mein number add nahin hai please mere a/c [protected]mein [protected] link kar dijiye please
              Dear friend
              Last 3 month from new account form not imparting mi.
              State bank of india
              Natraj Complex, Chandreshnagar Main Rd, Near Mavdi Fire Station, Alka Society, Chandreshnagar, Rajkot, Gujarat 360004

              pls call branch manger

              I am Anil Jinjariya
              My Mobile no. [protected]
              Hi friends

              Fraud ...Alert...

              I just now received the message

              Dear SBI Customer your ATM/Debit card has been blocked for VERIFICATION PENDING, CALL = [protected], [protected], IMMEDIATELY FOR UNBLOCK, , ,

              I called them and they said tell ur name, area, card number and pin

              I said them I do not have a sbi card ...
              They just band the phone
              Hi friends

              Fraud ...Alert...

              I just now received the message

              Dear SBI Customer your ATM/Debit card has been blocked for VERIFICATION PENDING, CALL = [protected], [protected], IMMEDIATELY FOR UNBLOCK, , ,

              I called them and they said tell ur name, area, card number and pin

              I said them I do not have a sbi card ...
              They just band the phone
              Sir i have recharge on 12 jun 2017 of Airtel Mobile, transaction No are UH 12161050 & UH 12153992 amount is 250 each . But one Recharge is successfully .Sir Amount are deduction both amount.so i request to you fail recharge amount to refund my acct.
              Hi Sir I have received my SBI credit card yesterday my name is JOVENA ALMEIDA but the card spells as JOVEN ALMEIDA kindly help me out with it
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                A
                ankurpathak.ap
                from Pune, Maharashtra
                Jun 26, 2017
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                Address: New Delhi, Delhi, 110034
                Website: www.sbicard.com

                Sir,

                As per conversion, i have applied for sbi card in july 2017.
                So i can apply for sbi card only after six months. The number
                Displayed i. E.
                [protected]
                On top of the attached screenshot in my earlier mail
                Was my reference number for my current application.
                Now i am attaching the screenshot of mail i have
                Have written to you in may 2016 and screenshot
                I have attached with the last mail. Please go through
                The both screenshot in detail specially the reference
                Number mentioned in them. Both reference number
                Are same. How can the reference numbers of application
                Done in may 2016 and july 2017 are same? Ideally it
                Shouldn't. Your system is referring application of my
                Last year and not letting me fill application even after
                Six months, then one year and it will repeat for
                One & half year. Being a software developer i can
                Point it is some bug in your system. The bug is if
                Someone applies for sbi card once and it gets
                Declined, then that guy won't be able to apply
                For sbi card ever.

                Thanking you.

                With regards,
                Ankur pathak
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  A
                  Ajit55555
                  from Bengaluru, Karnataka
                  Jun 26, 2017
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                  Address: Bangalore, Karnataka
                  Website: A/c information maerchant name is EpayKerala

                  This fraud activity has done by one of the vendor, to whom sbi credit card team has given sponsorship to make call to different people requesting to avail credit card.

                  Reason:when one the team member of sbi credit card team called me and requested to avail credit card, that time i had requested them to block my existing card.
                  After that same guy had followed up with me to how to block the card through ivr number system (Which was fake i was not aware).

                  I think some of the credit card team members are involved in this fraud activity because they know all details of the customers and the process that from where the data can get breach out that's why the fraud guy's are able to to do transactions with minimal information.

                  This is the reason this fraud activity has happened only with sbi credit card holders.

                  I have some other bank credit card also but i had never fraud call from those bank's related to this concern except sbi and unfortunately i am also a victim of this fraud activity.

                  Ps: requesting management team to please take some strict measures to prohibit such activity.
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                  Jun 21, 2017
                  Shruti shashwat upadhyay's response
                  Please send my account infarmation...
                  [protected]
                  Sir,
                  Regularly i used to drop credit card cheque at SBI velachery branch . Suddenly
                  today they refused to accept it saying the facility is no longer available. It is available only at Adayar or Guindy.I am a
                  resident of velachery it would be a great inconvience for me to use your services at Adayar or Guindy.Please do the needful
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                    C
                    Chandu@sbi
                    from Delhi, Delhi
                    Jun 25, 2017
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                    Address: 754001
                    Website: [email protected]

                    Sir there were 2 transactions in my sbi a/c no [protected] name-chandan kumar behera i received sms on dated 31/05/2017 (23:52hrs) & 01/06/2017 (01:05hrs) of rs 40, 000 & 19, 500 via atm withdrawal which was not done by me. The atm card is my possession. I request you kindly investigate the matter & arrange to credit the amount to my account at the earliest.
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    Dear Sir,
                    I have not got my sbi debid card yet.I received sms through speed post which is my speed post tracking no-EB[protected]IN.I checked on online item has been delivered.But I have not got.Please send me to my address-SR No.5, Dhammadayd Buddha Vihar, Near last Bus Stop, Keshavnagar Mundhva, Pune-411036.
                    Last month. Subsidy not link aadhaar card Bank
                    Unwanted excess DRS debit Rs 1484 on my account.Please refund My account Ihave another account city union bank but this bank have no anyother charges sbi bank was very bad
                    I received credit card unnathi on13/6/2017, i then register the card and generated a pin by sbicard.com when i tried to use the card the reply was card is blocked due to security reasons, what is the reason and how could i resolve it
                    My Name is DEEPAK BAHADUR I Have SBI Credit Platinum Card & No [protected] so My Old Mobile No.[protected] to change my new No [protected].Sir I have no card details last 3 years so very problems face that time.And my card limit is very short becouse i won't my card is change
                    Employees are irresponsible, doesn't cooperate with customers at all...busy with their own personal phn calls and lunch, busy with their own gossips...specially in konnagar branch.I hv to come here almost everyday just because they r not feel like doing their work on time
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                      A
                      amudha@#
                      from Munnar, Kerala
                      Jun 25, 2017
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                      From:
                      Priyanka

                      Dear sir.,
                      I was applying for passport online mode payment of rs. 1512.75 using kvb debit card, the amount got deducted from my account. But track payment status in the passport application portal was failed. So kindly refund the amount.

                      Below are the details of me :

                      Application reference number: 17-[protected]

                      Amount : 1512.75

                      Date of transaction: 24/06/2017

                      Transaction time : 21:25 pm.

                      Applicant's name: priyanka

                      Kvb ref no :[protected]

                      Email i'd : [protected]@gmail.com

                      Bank details:

                      Card type : debit card..

                      Otp no: 274526

                      Please refund my money to my account try to fix this problem as soon as possible..
                      Thanking you.
                      Priyanka.
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      Jun 21, 2017
                      radheybishnoi's response
                      deduction of money from account on tranferring into paytm wallet but paytm wallet could not recieved that money
                      Jun 22, 2017
                      kartarpur's response
                      Sir,
                      kindly do the needful

                      Jun 25, 2017
                      Updated by amudha@#
                      Please refund my amount.. The refund details should be send in my email I'd ... Please try to this problem as soon as possible
                      Rsp. Sir, we r many time contact ur bank SBI Kartarpur, Jalandhar for net banking, but not responding ur officials. We r working with govt. sector, Civil Hosp, Kartarpur, we r trying in ur bank for last two months, but they not solved our problems .
                      Deduction of money from account on tranferring into paytm wallet but paytm wallet could not recieved that money
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                        S
                        Shweta123456789
                        from Mumbai, Maharashtra
                        Jun 25, 2017
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                        Hello sir and madam,

                        I am really surprised because non of team (Gm. [protected]@sbi.co.in, chairman. [protected]@sbi.co.in, [protected]@rbi.org.in and [protected]@sbi.co.in) has not even acknowledged or replayed.
                        This seems like non ethical and criminals activities are supported by india's number 1 bank.

                        I am not sure that these id's really exits or for window dressing.

                        Please guide me whom i should approach for my rights and rti answer.

                        Thanks
                        Shweta more

                        On jun 20, 2017 20:50, "shweta hingmire" wrote:
                        Respected sir/madam,

                        I am shweta, i have filled rti on 23-apr-17 and still have not received any proper information. I am attaching soft copy received from sbi saying it has been transferred to pune now. (As per my understanding)

                        Mean while i like to share one of the details about my account details shared by email are as follows

                        From email id : aniruddha. [protected]@sbi.co.in (Mon, feb 11, 2013 at 5:21pm)
                        To : [protected]@gmail.com
                        Sub: shweta more's bank satatment

                        Looking at this period [protected]@gmail.com has created my income tax login and this fir is filled after having information provided by income tax department on my rti application.

                        I like to know this email and any other information was been shared to him or any one else with what kind of intentions. This is violation against banking ethics sharing details to unauthorized party.

                        I have full trust on sbi and its ethics and like to continue my banking. Looking forward for positive replay,

                        Your account holder

                        Shweta amol more

                        — forwarded message —
                        From: shweta hingmire
                        Date: sat, may 6, 2017 at 4:11 pm
                        Subject: fwd: rti-online request filed successfully.
                        To: dgmrti. [protected]@sbi.co.in

                        Hello sir/madam,

                        I have submitted rti for my account details being shared to other members by sbi member.
                        Please let us know status of rti.

                        Thanks,

                        Shweta

                        — forwarded message —
                        From: rti-online
                        Date: sun, apr 23, 2017 at 10:00 pm
                        Subject: rti-online request filed successfully.
                        To: shweta amol more

                        Dear sir/madam,

                        Your rti request has been filed successfully on rti online portal. The following are the details:-

                        Registration number: sbind/r/2017/51260

                        Name: shweta amol more

                        Date of filing: 23/04/2017

                        Request filed with: state bank of india

                        Contact details:-

                        Telephone number: [protected]

                        Email id: dgmrti. [protected]@sbi.co.in

                        Payment details:-

                        Rti fee received: 10

                        Payment mode: credit or debit card / rupay card

                        Payment reference number : [protected]

                        Transaction status: transaction successful
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        I have lost my demand draft, journal number is 23779160, dd no is[protected] dated 17th may 2016 and amount is 39030.
                        iam already complaint in sbi branch, gajuwaka, but not respond.
                        My acount in sbi station road mahuva
                        I was submited a check of punjab national bank ahmedabad on 15/06/2017 but check was not cleared so i want to know how many days to take for clearance
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                          A
                          Anilshiva
                          from Pune, Maharashtra
                          Jun 24, 2017
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                          Address: Dewas, Madhya Pradesh, 455001
                          Website: sbi online

                          Dear Sir, I transferred Rs. 5000 on 18/6/2017 by NEFT from my acc no [protected] to my son's acc no. [protected] . No UTR No. is generated nor money is credited to beneficiary. I did second transaction of Rs 2000 to the same account on 21/06/17 . UTR No. SBIN[protected] is generated but the amount is not credited to the beneficiary. In both the cases amount has been debited from my account but not credited to the the beneficiary . Kindly resolve the problem at your end and credit the amount to the beneficiary of both the transactions. Regards Anil Shiwankar
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          Royal sundaram call every time about police . The amount is debited from my sbi card, but I am not getting insurance documents and card. So refund my amount. Why SBI provide contact details for other.
                          Dear sir,
                          Kindly register me for sms alert for my SBI A/C No. [protected], ATM Card No. [protected] to my mobile number [protected]&[protected].
                          Thanks
                          Your faithful
                          A/C holder name Uleswar Rabha
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                            M
                            Mithu Sinha
                            from Dhanbad, Jharkhand
                            Jun 24, 2017
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                            Address: Ranchi, Jharkhand, 834002
                            Website: Banking Ombudsman

                            1. I tried to withdrawn of rs 5000 but could not it but at the same time accounts shows it had withdrawn of rs 40000 on 22.3.17 by 7.02 in the evening.
                            2. I had written complaint inform to my sbi which is at doranda in ranchi
                            (A copy has kept with me)
                            3. I did lodge a fir in local police station (A copy with me)
                            4. No guard had been deputed in the atm
                            5. No information from bank as well as police station till date.
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            Jun 24, 2017
                            Updated by Mithu Sinha
                            After my complaint lodge to Banking Ombudsman only one mail which I got i.e my case has been referred to Head office SBI, Ranchi

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                              D
                              dhanalakshmi selvaraj
                              from Chennai, Tamil Nadu
                              Jun 24, 2017
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                              Address: 626131
                              Website: Sbi

                              Dear sir,
                              I applied cheque book on 29/05/2017. The officers said that you will receive cheque book after one week at the time time of submitting my request in the bank.. It seems to be nearly one month completed but still now i am not received my cheque book. And also they debited amount rs.80 from my account for cheque book requesting service. I need cheque book as soon as possible.
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                D
                                DICKY DEY
                                from Kolkata, West Bengal
                                Jun 24, 2017
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                                Address: 731234
                                Website: www.sbicard.com

                                Yesterday from 11:45 at night i tried to pay fees of a college through my sbi fbb style up credit card but transaction failed again and again as many time as 8 time almost..
                                Everytime it shows transaction failed..
                                But one time my money debited from my credit card i. E rs.-6385/-
                                But already i did that payment throgh my debit card..
                                So please refund it to my account/ credit card
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  J
                                  Jay Ahuha
                                  from New Delhi, Delhi
                                  Jun 24, 2017
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                                  Address: New Delhi, Delhi, 110062

                                  This is to regarding that today SBI excecutive came to my fiance's home and threatened her for her credit card dues, where I already informer sbi via mail that since her father expired she is going through depression and she lost her job as well, but today is guy named parwez alam ([protected]) has threatened her by saying " i ll see how you ll not make payment, next time i ll come with 4-5 people to your home" . Is SBI going to deal with customers this way. When this guy left me she called me and saying she ll commit suicide. I called that guy and explained him a problem, instead o[censored]nderstanding he said we ll come again and again and ll do the same, if you have problem than make payment. Is this the way bank executives will threaten customers ?

                                  my email is [protected]@gmail.com
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    himanshu0007
                                    from Noida, Uttar Pradesh
                                    Jun 24, 2017
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                                    Address: New Delhi, Delhi, 110059

                                    My name is himanshu gandhi. I am getting the calls from sbi credit card no. ([protected], [protected]). Sir they are using the abusive language with me and also giving the threat not only that they are calling to my office staff and giving the same threat and using the abusive language. I have recorded the same calls in that they are using abusive language.
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                                    Yes my friend also got same

                                    This should be fixed ASAP

                                    Fact is they are saying last transactions details.

                                    Someone from bank employee is helping them😡
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                                      liu
                                      from Noida, Uttar Pradesh
                                      Jun 24, 2017
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                                      Address: New Delhi, Delhi, 110009

                                      Sir/ Madam
                                      I purchased goods from a store on 20 June 2017 using my debit card, and am surprised to find that there has been two deductions for the same transaction. The store provided me the details of the transactions where it showed that there was only one time successful transaction from my account for the said items. I have complained about it to SBI and received the complaint no [protected]. But I still haven't received any update on this matter.
                                      Kindly look into the matter at the earliest.
                                      Thank you.
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                        Dipannita Parashar
                                        from Guwahati, Assam
                                        Jun 24, 2017
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                                        Address: Kamrup Metropolitan, Assam, 781022
                                        Website: www.consumercomplaints.in/new_complaint

                                        I would like to inform that on 18/12/16 i attempted an online payment to clear trip. I got a msg that 5058 rs had been deducted from my account (Transection id[protected], but clear trip told me they didnot receive the money and asked me to communicate with respective bank. I lodged a complain over phone to sbi toll free customer care in the name of chandana devi. Customer care executives told me that my issue would be solved within 45 days but till now i dint get my money refunded. Kindly refund my money or i will take legal action.
                                        Account no - [protected]
                                        Customer name-chandana devi
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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