State Bank of India [SBI] Complaints & Reviews

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This confirmation of fee payment showed me the second time . But they have deducted twice the amount..i have send the confirmation of payment photo.. And SBI receipt of deduction of my money twice.. So plz look after this case.. being a student I request it..

11Oct 2017
TO, [protected]@SBICAPSEC.COM

Re: SBI demat trading account client code:10052026
Name C P

Dear Sir/Madam
This is in connection to my Demat trading account opened in 2015, I am Sole owner.
I had 2-3 demat accounts elsewhere, which I closed and opened here. Needless to mention, I am heavy trader in F&O but I was totally against trading in FOREX due to some bad experience in the past. My account was opened by Mr. Nivruti at Fort branch, Mumbai and he was my trading agent

Initially I did not have any problem. But one day I found a trade was taken in Forex, (without my initiation) and Mr. Nivruti told me he took on my behalf due to some discount. I politely told him that I donot want him to take any trade for me unless I call and place order. I insisted that I certainly do not want to take any trade in Forex as it is extremely risky market and can wipe out entire account in fraction of minute.
Even after my denial and clear order not to take any trade in Forex he took one more trade in Forex. I was furious for his arrogant action, on my visit to the branch, I gave him in writing by hand, not to take any trade for me in Forex and also sent an email to have documentary evidence. Yet he took one more trade. In all these trades, he made losses which went from my account.
I wish to draw attention to couple of technical issues, coincidently happened during this period
1. Even after entering correct log-in information, my account would get blocked
2. For no reason, I would be unable to open my ledger record and details of trades taken in all fragments. Stock trade history were listed but Forex details would never appear, even though 3-5 trades were taken. With difficulties, I was able to get exact number of trades taken in Forex, after repeated complaints to the CC
3. It may be noted here that I never received any SMS or email info for all the trades taken in Forex. Though all other trades were informed thru SMS and emails

When I insisted to get these details, my account started getting blocked for no reason. Initially “forgot Password” option was working. But when I gave complain without mentioning Mr. Nivruti’s name, forgot password stopped working. I could change password (many times I did change) but immediately after that when I tried to log in, I started getting “Parameters invalid” message. It all started from August 2017. I raised complains, case got escalated but result was same. ACCOUNT REMAINED BLOCKED’ with all my complains I sent PRT SC as evidence

THIS WAS THE RESULT OF DENYING PERMISSION TO MR. NIVRUTI TO TRADE IN FOREX AT HIS WHIMS.

Was my money for him to blow up?
Does your staff have RIGHT to take trades without CLIENTS’ permission, just because I had cash and collateral money in my account?
If he has so much craving to take trades, why does not he do with his own money? Because he is afraid of losing?
I have sent print screens with my complains, escalated the case, but since August 2017 till date my account is blocked
It is cruelty of the SBI sec. to block the account and stop its clients from trading, when the market is on all time high, for no valid reason.
OR
• Is it because I complained?
• I raise Q for the honesty of the organisation?
• Is Mr. Nivruti the face of the big scam, irregularity, under cover trades and misuse of client’s money?
• How many big names are involved in this ?
• Why did I not get trade history of Forex trades?
• Why is my account blocked since August 2017 even after password was changed successfully?
I demand thorough investigation in this case and remove block from my account so that I resume trades or may be close this account and get rid of dishonest staff and organisation.

Request you to take urgent action as this case is undecided since August 2017.previous complains attached for ready reference
Thanking you
C.P.

I completely agree with.Vasudevan joined at January 2017 as Tirupur CANT AGM and before AGM is so good, able and understandable.This Guy Vasuadevan is very rude to his customer.I had very bad experience with him .At the end planned to move my account to other bank.He is not very good in providing solutions to problem.At the end taking customer as grante.SBI should appoint someone who understands customer problem.