State Bank of India [SBI] Complaints & Reviews

Dear Sir/Madam

Myself Purushotham L an Account Holder at SBI Byraveshwar nagar Bengaluru.
AC no: [protected]
IFSC: SBIN0012661
Branch Code: 12661

I withdrawed an amount of RS 10000 on 14/02/2017 but instead of 10000 i got only Rs 8000 along with note issuable slip, i contacted SBI customer care they said it will be refunded within 10 days, after 10 days as the amount wasnt refunded, i failed a complaint with reff no: [protected] and got an assurance of solving the issue within 7 working days, after 7 working days they said complaint has been forwarded to my home branch and asked to contact manager.
Since my Home branch Manager asked me to give in writing, i forwarded a letter to him, Now even after 2.5 months the issue hasnt been resolved, my branch manager said he couldnt do anything.
So requesting you to take an action to resolve this issue as soon as possible.

Thanks you

Purushotham L

I've deposited rs. 22000/- (Rs.2000 x 11 notes) in cash deposit machine (Cdm) at bajaj nagar, jaipur branch on 14th may 2017 at around 12.30pm. However the amount was not deposited in my account. I've given a written complaint to the manager and the atm in-charge is also concern about the matter. However, still after 48 hrs. The problem was not solved; as the amount not deposited into my account.

On[protected] I had tried to withdrawn amount of rupees 3000/- using my SBI debit card at HDFC bank but only 2500 rupees is dispensed.

This amount i got as one 2000 rupees note and one 500 rupees as folded.

Regarding this i had asked the HDFC bank staff because ATM is attached to the bank then they said "to give complaint in SBI bank regrading this issue and when we will get a complaint from the SBI bank we will refund the amount".

so I had filed a complaint in SBI bank and waited for 20 days as SBI bank staff said so.

when i went to the SBI bank after 20 days they said that they got a response from HDFC bank as no amount to be refunded.

Regarding this i had asked both the SBI and HDFC bank managers then they said that they are not responsible for the loss and can do whatever i want.

So, request to please look into this issue and help in getting refund of my money debited without cash dispense.

SBI bank address
SBI bank,
post office area,
kothagudem,
507101.

Respected Madam/Sir

Good Day! I’m Midhun S Pandala, hailing from Meladoor in Thrissur District, Kerala- an Entrepreneur based in Malaysia, with business ventures in South India. I am writing this email with extreme dissatisfaction which myself and my family felt while banking at State Bank of Travancore (SBT) Branch in Kuzhur, Thrissur District in Kerala on the 29th of April 2017.

On the above mentioned date I together with my uncle and aunt from Malaysia, who holds an NRO account in the SBT Kuzhur Branch, visited the branch to collect her ATM Card Pin Mailer personally. My uncle Dr.Sukilan Somarajan, is a reputed General Physician based in Kuala Terengganu Malaysia and aunt Mrs.Sherly Damodaran (who hold’s the NRO account in the above mentioned SBT branch) is the General Manager of renowned Clinic Sentosa in Kuala Berang in Malaysia.

Since we are based near Kuzhur SBT branch locality and since my father had very good experience with SBT over the past many years, we recommended the SBT branch’s banking services to my aunt, who eventually started an NRO account over there, towards which she planned to invest nearly Rs.40 lakhs by June 2017. During her 2 day visit to Kerala on April 2017, we visited the branch to know details regarding the same and also to collect her ATM Pin Mailer personally.

We had a terrible and most inhospitable experience at the SBT Kuzhur branch, where we were made to wait for quite long to verify the signature of my aunt Mrs.Sherly Damodharan. We understood and respected the busy schedule of banking staff and waited patiently to collect her ATM Pin mailer.

My aunt signed in a register given by one of the clerical staff and informed us that the signature has to be verified by Manager. Ms.Thara.G. upon verifying my aunt’s signature, was supposed to inform us either directly or through a staff member or via token system (which was not given to us at this particular branch) on the readiness of the document so as for us to collect the same from her which would have been a seamlessly easy job. Instead, we were made to wait for long, during which I could see the document kept ready on her table. Since waiting is a simple manners, myself, my uncle and aunt waited till she calls us to hand over the document, which never happened. After waiting for some time, I approached Ms.Thara.G, to let her know our case and also to discuss on an investment and foreign money transfer process, for which she directed me to meet Chief Manager. As such myself and my aunt went to meet Chief Manager Mr. in his cabin adjacent and too visible from the desk of Ms.Thara.G. We spent nearly 10 minutes inside the cabin and came out and continued to wait for our name to be called for collecting the document.

We waited for another 10-15 minutes and yet nothing happened. I had no choice but to approach her for the document as we waited quite long for such a simple process. My aunt also followed me. When asked for the document, Ms.Thara.G., informed us that she has called my aunt’s name few times, but no one appeared and collected the document. During that time, the bank had a TV running in the background with above average volume levels, which might have blocked our senses from hearing Ms.Thara’s voice. We still don’t believe that she had called out the name. Anyway, even if that is the case, I believe there is nothing wrong in sending word with a staff or personally coming out of the desk and informing a valuable client on the readiness to collect the document. We were never even asked to sit. She kept claiming that she called out the name many times. Such a cheapskate service rendered to an NRO client who came to Kerala for 2 days to complete this banking procedure. We are highly educated and well respected people in our social circle both in India and abroad. We never have precious time to go waste and hence asked her why she didn’t had the courtesy to call us again or do an announcement. It has to be noted that my aunt is an NRO client who had good plans to invest her hard earned money of nearly Rs.40 lakhs in this branch of SBT. Even if we forget all such attractive benefits that this potential customer could have given to SBT Kuzhur branch, it is a simple manners in the 21st century that any foreman now a days knows. We service personnel need to give and take respect especially with client, who I believe is the fuel of any business. Her attitude was very much visible in her body language and words and she never seemed to have any service attitude that somebody at a Managerial position with such prestigious organization like SBT-SBI should possess. Ms.Thara.G was truly unruly, indecent, aggressive and too unprofessional. Ms.Thara.G never had a bit of customer service skills which I believe in this era of competitive banking service industry is essential for the sustainable growth and development of prestigious banks like SBT especially at a time of the SBT-SBI merger.

In our view as an individual she literally tarnished a good brand name or image that we had with SBT-SBI. To make thing more convincing, I welcome the higher authorities to check the same with the Branch Manager to which I have verbally complained regarding the same before leaving the premises, and you may also check the CCTV footage (if available).

Despite having a busy schedule, if I’m personally writing such a big letter of grievance, your good self might be able to understand how deeply I was ashamed to have taken my family to this worse scenario. Our future investment plans at SBT-SBI is at hold due to this single issue. I am filing a report to the Banking Ombudsman and will be behind this complaint till a disciplinary action is taken against Ms.Thara.G. I believe if this is what is happening with well educated customers like us, what will be the service rendered to average customers who forms the majority at localities like Kuzhur. We have extremely bad impression on the bank just because of a single staff and is hereby expressing the same and also requesting action from higher authorities, which otherwise might force us to go to other options that might take this issue public and worsen the scenario before it is out of control.

Many Thanks.

Regards,

Midhun S Pandala
Managing Director
DAsia Worldwide Pvt.Ltd.

3rdFloor, VR Complex
Near NH-47, Athani Junction
683585, Nedumbasseri, Kochi
Kerala, India
Mobile: +91 [protected]
Office: +[protected]
Web: www.dasiaworldwide.com

Sir,
The following fradulent transaction was of Rs.309.00 made on may 13, 2017 between 12 noon to 12:30 pm using my debit card no. 459**********360
1. by debit card SBIPG
IU[protected]RPSL - Rs.309.00
I have not done this transaction.
Please look into the matter .l request you to kindly do the needful so that i can get my money back.
Thank you.
Regards,...

Sir,
I activated my online banking account 10 days ago. Since then I am having problems. But when I logged on my account it was showing a warning - "You don't have any accounts mapped to this username." I doing all this prosses for internet banking mapping. Unhide but my account not shown.

I am staying in Delhi and my account is in MUZAFFARNAGAR branch. I can't go again and again for these small problems. Plz do the needful.

Pravesh Kumar
[protected]
[protected]@gmail.com

Hello,

We are writing to you about the payment issue related to #[protected] for Fostelo Women 's Shoulder Bag (Beige, Fsb-413) placed on April 23, 2017.

Though the transaction amount has been charged to your bank account, it was not received by Amazon. When you place an order and make a payment, Amazon tries to charge the amount on your payment method.There is a certain time frame in which we require approval from your issuing bank. In this case, your bank delayed in sending the approval.

In such cases, the funds are automatically transferred back to your account within a few days. The reverting period may be different for each bank and dependent on the circumstances]

We request you to get in touch with the customer care department of BANK to get clarity about the exact refund timeline.

There is 39 unauthorised debit of rs.1500 each (Total.58500) in my sb ac no.[protected] during the month of april 2017. All the amount is transferred to paytm. Kindly check the ac &give me the details. My ac is with sbt kuñnamangalam br. Ifsc sbtr0000401

Thanking you
Dhamodaran nair ck
Vijayamandiram
Karanthur po
Kozhikode.
Pin.673571
Ph.[protected]

Dear Customer,

This is regarding your concern for your order [protected].

I understand that you have not received refund for your order. As informed, Paytm has already initiated your refund of 730.00 INR on[protected] in your bank account. Reference number for proof of successful refund to your bank is [protected].

Banks typically take 7-14 working days from the refund date to reflect the refund amount in your account (In case of PSUs and RuPay Cards, it takes 7-21 working days to fulfill the request). We request you wait for this period.

For faster resolution, you should ideally reach out to your bank with this bank transaction id[protected] along with the reference number.

I am a account holder who is trying to update her mobile number since last one year, but no one is bothered to help, and i am unable to change my otp so not able to change my password, i am stuck with the bank, deprive o[censored]sing my account. I tried visiting the branch writing applications but no response, the logged complain in the customer care then also no response on the contrary received a message that the issue is resolved without contacting the customer.
Even sent request through registered mail id, but it seems no one is their to address the customer complain

Mr. Thomas's Diplomat Id proof Yesterday i have sent mail payment demant draft of £ 4.7 Pounds. Equivalent of 4.7 Crore transters didn't account bank sbi RBI. He calling 3time to me to sbi antop hill branch they are not explaining the process, can you please help me transfer the account. I want transfer to Antop hill branch please do the needfull and confirm what can i do
Regards
Dear, Sir/Madam
This is request to you kindly transfer my sbi accounts to mentioned branch.

From Abdul Barr Shaikh
Address:- Antop Hill Branch
Country:- Mumbai, Maharashtra
Mobile:- [protected] ( sms only )
Date birth:- 13/3/1994
Bank Name:- State Bank.Of India
Name:- Mr. ABDUL BARR JALALUDDIN SHAIKH
A/c:- [protected]
IFSC:- SBIN0007483
Branch:- Antop Hill
CIF No:- [protected]
PAN:- FYCPS0347P

I had applied for visa global debit card at my bank (Sbi vasundhara-sector-15) as my old visa silver card expired. I received a unnecessary domestic rupay card from your end. I then reapplied online for another visa global debit card & after 10 days again i received a visa classic domestic card! This is highly unprofessional & a waste of my time. Please sack those employees sitting in noida branch office mindlessly handing out cards & refund me the charges for issuing these unwanted cards. All this waiting for getting a debit card has caused me tremendous loss in running my business as i have bills to pay! I'm again applying for a visa paywave card & make sure it's international this time!
Ac no. [protected]
Cards:
Visa classic: 4591xxxxxxxx3057
Rupay: 6074xxxxxxxxxx0371

Sir, my sbi account is at af campus bareilly. This is my salary account and i want to transfer my account to iaf branch jodhpur. I sent my complain in written via indian post office speed post on 18 apr 17 and also sent complain via email on 11 may17 to sbi iaf campus bareilly but they not respond yet. I want transfer my salary account at sbi iaf branch jodhpur.
Name : shreepal choudhary
Account no:[protected]
Type of acct: saving account
Bank iafs code:sbin01818
Thanks sir,
In waiting your action.

My self subhasish sarkar, son of ms. Jayanti sarkar. My mother is a savings bank account holder with state bank of india, madyamgram branch bearing number [protected]. Atm card allotted to him by the bank is[protected].

It is to inform that, i have tried to withdraw cash using above mentioned atm card from a state bank of india atm situated at no. 2, jessore road, kazipara more, nagerbazar, kolkata-700028 on[protected] at around 08:15pm [approx].

After entering password atm machine got hanged and was not responding. Thereafter message was displayed at the screen of the atm machine that 'transaction timed out'. Then i came out from atm premised assuming that the atm machine has problem. Thereafter 08:28 pm i have received a sms from sbi that rs. 20, 000/- [rupees twenty thousand] has been withdrawn from the above mentioned account and such amount has been debited from the account too.

I have tried to withdraw cash from that atm but during my presence no such cash was come out from that machine. Neither i have visited any other atm to withdraw cash nor i have given the said atm card to other person to darw cash thereafer on that day.

May i request you to interact and investigate into this matter so that i could receive the refund of such amount at the earliest.

I have done IMPS transaction through SBI Anywhere app on[protected] evening, Money deducted from my account but didn't credit to the beneficiary account. I have registered online complaint and email them, but i am not getting any reply from them. This is very disgusting.
SBI Account Number- [protected]
Transaction ref no- UA06305702MO45839433

I am transferring money through SBI anywhere app but money was deducted from my account and not received the Abhuday Bank account holder please refund my money Transferred date 12/05/2017 Deductedmoney Rs 30000

D.selvam
SBI SB A/c. No.[protected]
Branch: Lawspet, Puducherry
IFSC:SBIN0010507

I was using Vijaya Bank atm located rajiv gandhi statue square, puducherry for withdraw amount Rs.300, the amount was debited to my Sbi a/c, but amount not dispensed.
Kindly credit the amount Rs.300 in my SBI A/c [protected] as soon as possible.

D.Selvam'
SBI A/C.no.[protected]

Respected, Sir
I request you that your branch of
sbi bank Jhwar Nagar code No. 0011143. we are very disappointed from that worker named BALVANDER SINGH from many days he is not helping and working on our task at all and his behavier is very bad he says that you should take off your bank account from this bank and their is no need of people like you in our bank in SBI bank their are more than 25 accounts of our family in this branch. My name is Kailash Harsh and my account no. is [protected] in Bikaner, Rajasthan

My home loan proccess is complete and payment disbursment is pending only for approval/sanction in LOS. But bank, s LOS System is not working from last 25 days as per bank statement. Please help me. Kindly help me sir/madam.
SBI Branch KHETRI-13526
Please sir if you are able to contact with sbi banks HOD, s and IT department of SBI bank talk with them and tell them to operate LOS system with immediate effect and approve my home loan so that I do not suffer.

Re: S B A/C No. with Wagle Industrial Estate Branch, Thane West 400 602

I had this morning deposited, through the cheque depositing machine installed in the Branch, two cheques totalling to Rs. Five lakhs into my above account, jointly held with my wife and daughter. Although I had carried filled up deposit slips I brought them back as the machine did not say that they need to be deposited too.

I received a phone call from the branch saying that the cheques will be kept in the branch for want of paying in slips. (Such an impolite and rude information!)

Leaving aside all my other jobs, I rushed to the branch with the slips. Even before wanting to know the purpose of my visit the staff told me that deposit box is kept outside. I told her that I had to give the slips for the cheques already deposited. Accepting the slips that lady (seems to be a senior citizen too) started rebuking me saying she has a lots of work to do and in between she had to make this phone call to me and I should understand that. I patiently listened to her and politely informed her that I had carried the slips with me but since nowhere was it mentioned to deposit them, I did not do so. To this that lady started to justify saying that she had put notice there but some customer tore them off. I told her that I was not responsible for that and if she has got any complaints about her workload being more, she should complaint it to the Manager and not me. I also told her that she was not doing any of my work and also that she is only doing her job. (Towards the end my voice too was raised because of her impolite and rude behaviour.)

Please note that I am a very senior citizen, and I do not have to take any rebuke from their staff. But when I went to see the Manager, he said he was busy with some virus matter. He too did not have the courtesy or decency to request me to wait outside for some time. Instead he told me to see the Service manager who has been absent from his seat for very long and that there were 4 – 5 customers already waiting for him/her.

Respected sir,
I am a customer of your bank at julana branch (Disst. Jind haryana). My work is commesion agent. I want to renew my ccms limit but bank manager dont givs me a responce. He say, your annual working in the firm is low. I give him the reason in written statement for the low work in firm. The reason is that when our india prime minister "mr. Narender modi" announced the note of 500 and 1000 is liggled banned. That is the reason.in this time all farmer sale their rice at other place. I cant purchase the rice because farmer demand for cash and i have no cash also in bank no cash. At this time bank manager block our account. I am facing too much problem. I cant get the money from my account. Food supply department give us cheq but i am confused where i put these cheq. If i put this cheq in my account then i cant get the money from bank because bank manager block my account. Kindly solve my problem.
My bank account detail is
M/s. Rajesh kumar naresh kumar
Account no :- [protected]
Julana branch jind disst, (Haryana) 126102