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State Bank of India [SBI] Complaints & Reviews

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Updated: Dec 17, 2025
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State Bank of India [SBI] reviews & complaints page 807

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M
manikandan300115
Mar 7, 2017
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Address: Madurai, Tamil Nadu, 625020

Like others i too used sbi anywhere app's mvisa facility to pay recharge of tata sky using the QR code displayed in the tv screen.In this process the money got deducted but tata sky did not get it. This transaction of rs 200 was tried by me on 1st march 2017 to tata sky mumbai .Total rs 200 deducted from my bank account [protected](QR payment reference number 706001A00002). Please return the money as it is not received by tata sky. I called SBI customer care but they asked to contact branch and hence i request you to take immediate action and revert my money back to the account mentioned above
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    N arul selvam
    Mar 1, 2017
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    Address: 600078

    Dear sir / madam,

    Fyki:
    During my “passport reissue - online payment process”, payment got “debited” from bank account, but “transaction failed” and i have not get the refund, till date.

    Application details:
    Application reference number: 17-[protected]
    Name: arul selvam natarajan
    Service type: reissue
    Type o application: normal
    Payment status: failed

    Transaction details:
    Transaction date: 09.02.2017 – thursday, evening.
    Transaction amount: rs.1512.00
    Through: indian overseas bank – debit card (Visa) no: [protected]
    Name: maha devi s
    Account number: [protected]
    Bank: indian overseas bank, nesapakkam branch, chennai – 600078.
    Transaction reference, as per bank statement – 00034655 – vid[protected]

    I sent email to customercare.[protected]@sbi.co.in, but no action till & customer care no:[protected] is busy always.

    I humbly request your good self to process the refund to the above account.
    Thanking you in anticipation,
    N. Arul selvam
    [protected]@yahoo.co.in
    State Bank of India [SBI] customer support has been notified about the posted complaint.
    My Joint Account No.[protected] SBI Branc Bercha Cod No.030116 IFSC Code No SBIN0030116 to tranfer SBI Shajapur Branch Code 003493 IFSC Code SBIN0003493 MICR Code[protected] Branch Add.AB Road Shajapur Madhya Pradesh Pin No 465001.
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      pathanjali
      from Hyderabad, Telangana
      Feb 28, 2017
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      I, mannem venkateswarlu of account number[protected] tried to book a flight through net banking in yatra on 28 feb 2017, i have received otp but my session of booking flight has been expired.Though my session has been expired, money has been debited from my account with reference number[protected]IGAAWLBFW3.kindly consider my complaint and credit money in my account
      +1 photos
      State Bank of India [SBI] customer support has been notified about the posted complaint.
      Please set internet banking user id password set my account no[protected]
      I am a sbi account holder. My account number is [protected] .
      In my account, my mobile number is registerd wrongly. So please update it to [protected]. As I am unable to use any online transactions.
      Inter fee is so annoying not only that but have lots of hidden charges and employee don't care to help out even customer care are worst than ever STOP hidden charging or we stop being your customer. hope this complaint helps the BANK to realize. thank you
      Sir,
      My A/c no.- is [protected] and my RD debitted per day two or three times instead of per month.
      Pls do the needful action.

      Brajesh Kr Jha.
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        R
        rajivkp
        from Mumbai, Maharashtra
        Feb 28, 2017
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        Address: Mumbai City, Maharashtra, 400014
        Website: www.sbi .co.in

        Dear Sir/madam,

        My Saving A/C no.[protected] name of RajivKumar Patel
        My atm Card No.[protected] on dated of 06/02/2017 at 9:50 Pm.
        I use my Atm card to get money form Oriental bank Atm at OBCATM WC022511 Nichibagh, Varchandauli Varanasi at Utter pradesh.
        I use my card to withdrawal 5000/rs. but at that time transaction is proceed but Money not come to atm machine and i try second time but money never come to atm.
        But after 3 minutes I got a massage stating withdrawal of Rs 10000/. I requested many times from the sbi support team and from my branch manager to check the video recording but they ignored to my complaint.
        For me it is a fraud if bank like SBI do such practices.
        I request you to help me to solve this issue.

        Regards
        Rajiv patel

        E-mail id:- [protected]@gmail.com
        State Bank of India [SBI] customer support has been notified about the posted complaint.
        Clearing of cheques takes 4 to 5 days at bibvewadi branch, and allottment of tokens are limited and no one responding request, please go through matter seriously as we are unable make committements to our vendors
        Sir,
        i am sayanti saha, a savings account holder in SBI A/C NO:[protected] BRANCH COAD:6042 i got one rupay atm card. but not yet recived my atm pin.i visited my brach but they said its lost, i want to reapply to recive my atm pin.
        With due to respect that .i was a bit little late for the bank it was 3.13pm but bank closing time is 4pm. The security of the particular branch pushed me get out of the gate.its not his duty to force me and leave.Always we customer face such troubles.so i kindly request to upgrade such kind o behaviourr.. Thank you.
        The Reserve Bank today directed banks to reimburse customers for amounts wrongfully debited from their accounts in failed ATM transactions within seven days of an account holder's complaint or else pay a Rs 100 per day compensation.

        "The time limit for resolution of customer complaints by the issuing banks shall stand reduced from 12 working days to seven working days from the date of receipt of customer complaint, " the RBI said in a notification.

        Failure to re-credit the amount within seven working days will require the issuing bank to pay a compensation of Rs 100 per day, it said.

        Earlier, banks were required to reimburse customers for amounts wrongfully debited from their accounts in failed ATM transactions within 12 days.

        The RBI further said that all customers are entitled to receive such compensation for delays only if a claim is lodged with the issuing bank within 30 days of the date of transaction.

        The directive shall be come into effect from July 1, 2011.

        The central bank instructed the issuing bank and the acquiring bank to settle failed ATM transaction disputes through the ATM system provider only.

        "No bilateral settlement arrangement outside the dispute resolution mechanism available with the system provided is possible, " RBI said.

        This measure is intended to reduce instances of disputes in payment of compensation between the issuing and acquiring banks, it added.
        The RBI said that the step has been taken to bring down the instances of disputes in payment of compensation between the issuing and acquiring banks.
        http://www.business-standard.com/article/economy-policy/refund-failed-atm-transa...
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          P
          PK_Pramesh
          from Mumbai, Maharashtra
          Feb 28, 2017
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          Address: 247232

          Dear Sir,

          This is to inform that I, Ex JWO Pramesh Kumar ( PPO No. 08/14/B/10991/2012)having my pension account in SBI Air Force Statiom Sarsawa branch( IFSC - SBIN0006391). My account number is [protected]. Further I would like to inform that my pension for the month of Jan & Feb 2017 is not credited in my account till date. I have submitted my life certificate in SBI Yelhanka New Town Bengaluru Branch (Bank Code - SBIN0006706) on 12 Jan 2017.Sir kindly look into the matter and let me know the reason for the same so that if any requirement from my end, I will try to fulfill it.I have send e mail to the bank branch email ID but got no response.

          With Regards,
          Ex JWO Pramesh Kumar
          A/C No. [protected]
          Mob. No. [protected], [protected]
          Email ID - pramesh.[protected]@gmail.com
          State Bank of India [SBI] customer support has been notified about the posted complaint.
          Even after raised a request to close my SBI Credit card, I am receiving the credit card statement. Please close my sbi credit card ASAP.
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            D
            Debaditya009
            from Kolkata, West Bengal
            Feb 28, 2017
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            Address: 743233

            I have applied for ATM and received it almost after 30 days of Application. Now, I went to office and they told a number and format to text to get PIN. But I received "Dear customer your credentials not found in database. please provide valid credentials sbi"

            Name- DEBLEENA SARKAR
            account number -[protected]

            Previously they provided me a wrong number to text. I verified it through online and then got the actual number. But Now I received this above mentioned message from them.
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              S
              Siddugali
              from Gudivada, Andhra Pradesh
              Feb 28, 2017
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              Address: Hyderabad, Andhra Pradesh, 500010

              Hi SBI team,

              I have applied for a credit card around a week back and today 28th Feb i got a call from credit card verification team with '[protected]' asking whether Siddesh speaking. I said yes then they will cut the call.

              This scenario happenned for 3 times.

              4th time i asked the caller to hold on and asked why you people shut the call without intimation.. again without any answer they shut the call.

              Again i received the call this time its super just i lift the call and then they shut.

              Is the service you provide for your customers?

              This is the most worst expirience i have ever faced.

              Should i take the SBI credit card or not? Iam asking this because before coming to your brand you are playing and making the customers frustated with your worst service, if i enter in to your services by taking the card then how will be my position?

              Please take necessary action on credit card verification team.

              Regards,
              Siddesh.
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                S
                Syed Faizuddin
                from Mumbai, Maharashtra
                Feb 28, 2017
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                Address: New Delhi, Delhi, 110025
                Website: State Bank of India [SBI]

                I am Faizuddin. I am having a very bad experience with SBI credit card. I am having a SBI card with [protected] .
                3 mahine tak sab kuch acha chala, 4th month meiN Rs.4000 wrong charges laga ke bill aa gayi, jo ki Paytm se huyi thi, jab ki maine aisi koi payment paytm se ki hi nahiN, mere paas paytm ki statement hai,
                uske baad maine paytm ko phone bhi kiya ki kya maine aisi koi payment ki hai, unhone kaha nahiN, uske baad, aur to aur mere mobile par bhi 4000 transaction ka koi msg nahi aaya,
                uske baad maine card band karwa diya aur 4000 ko kam karke payment kar di jo ki mujhe costumer care wale bande ne karne ko kaha,
                uske baad next month ka bill aaya jisme extra charges ke saath saath wo 4000 bhi juda huaa tha, 14/2/2017 maine phir se phone kiya aur full & final settlement ke req kiya, mujhe bola gaya ki aap ki problem 7 working days mein solve kar di jayegi, main wait karta raha kisi ka phone nahiN aaya,
                aur jab aaj yani 28/02/2017 ko maine khud se dobara phone kiya to pata chala ki aap ki request decline ho gayi hai, aap ka full & final settlement nahiN ho sakta, aur charges aise hi lagte rahenge, nahiN to aap pura paisa de dijiye,
                paise to main dene ke liye taiyaar huN kelin wahi dunga na jo maine use kiya hai? jo maine use kiya hi nahiN wo paise maiN kyun du, ab lagaate ab is month tak wait karta hu agar settlement kiya to thik, nahiN kiya to will meet in court. my phone no is [protected],
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                Feb 28, 2017
                Updated by Syed Faizuddin
                SBI ki side se to call nahi aaya magar 4 fraud logo ka call zaroor aagaya, jo card ka no puch rahe hai uske baad CVV no puch rahe hai, aaj ye saare no lekar thane zoroor jaunga,
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                  T
                  Tara Nani
                  from Kolkata, West Bengal
                  Feb 28, 2017
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                  Address: 791111
                  Website: SBI registration of mobile number

                  Respecter sir,
                  i, Nani Obin m a having a SB account number in SBI, itanagar Shopping Complex, itanagar, have lost my sim and mobile number. The same number was entered in my internet banking account and now i have to change that number. I know for every transactions a security password msg will be forwarded to that number, but i am not possessing that number. Now may i please request you to change my mob number to [protected]pl.

                  thanking you
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                  Feb 23, 2017
                  Brikesh Kumar's response
                  Same complant
                  Dear sir,
                  I live in delhi and need a account so i contact in home town branch but can't get any help and facing many problem..
                  A employee said that he will come in 30min but no any response..
                  So please help me
                  I am on leave from northern railway for 3 days..
                  Thanking you
                  Dated[protected] regard
                  Brikesh kumar
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                    V
                    vsds
                    from Chennai, Tamil Nadu
                    Feb 28, 2017
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                    Address: 600017
                    Website: sbionline.in

                    I have been debited twice for an internet payment of Rs 1011.24 towards the IIT CEED exam . While the actual payment was made on 22/04/15 the duplicate payment debit entry was on 09/04/15 even before the registration for the same had opened.
                    My repeated requests and complaints to my home branch to reverse this duplicate entry has not been done.
                    My mail id is [protected]@yahoo.com
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    I don't have insurance for SBI Bank and please cancel my insurance policy and refund my 500ra in my account
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                      buko
                      from Kolkata, West Bengal
                      Feb 28, 2017
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                      Address: 231307

                      Dear sirs/madam,

                      I, sankar nath pramanik, account holder of sbi-vindhyachal-mirzapur road, dist. Mirzapur, u. P, sb. A/c no.[protected], also one atm card, find ridiculously that rs.115 had been debited twice on 19/02/2017 from my said account as annual fee. It is not out of the point to mention here that my wife late chhaya pramanik breathed her last on 02 feb. 2016 and i intimated branch manager, sbi-amoraboti chowrah, code 17615; and i surrendered her atm card to the branch manager, sbi-amoraboti chowrah, vindhyachal-mirzapur road, dist. Mirzapur, u. P immediately thereafter. It sounds sarcastic to note that annual fees are debited @rs.115 twice on 19 feb. 2017 after one year of surrendering atm card of deceased wife late chhaya pramanik from my said account. Further sms replies..."your complaint registered with ticket no.[protected]. Please quote this no. While making any enquiry about your complaint. Expected resolution time wed 10:11am... Dear sir/madam, your complaint cr[protected] has been attended to and closed after resolution (?)... What a nice solution from an administration of public bank! Sarcastic to customer... Please confirm,
                      With warm regards,
                      Sankar nath pramanik
                      +1 photos
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      Mar 05, 2017
                      Updated by buko
                      Sarcastic replies from CMS. SBI ..."Dear Sir/Madam, Your complaint CR[protected] has been attended to and closed after resolution" ?

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                        R
                        rajat1981
                        from Noida, Uttar Pradesh
                        Feb 28, 2017
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                        Address: Ghaziabad, Uttar Pradesh, 201009

                        I have apply for home loan Balance Transfer form SBI new delhi.
                        But they have rejected my BT request but deduct processing amount from my account.

                        handover the documents to Purshottam and Satveer contact details.
                        purshottam.[protected]@sbicapsec.com', '[protected]@gmail.com'
                        mobile: [protected]
                        Cheque clearance details.

                        27-Jan[protected]Jan-2017)
                        TO DEBIT THROUGH CHEQUE
                        SBI ADVOCATE AND VALUER FEE RECOVERED
                        229894
                        Rs. 5, 635.00

                        Can you please revert my money in my account bcoz now sbi is not going to process my BT.

                        Thanks & Regards
                        Rajat Tyagi
                        [protected]
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        Mar 06, 2017
                        Updated by rajat1981
                        I AM STILL AWAITING RESPONSE FORM SBI
                        Mar 09, 2017
                        Updated by rajat1981
                        i am not receiving any response from SBI and customer care..
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                          J
                          Joshila Banrji
                          from Nashik, Maharashtra
                          Feb 27, 2017
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                          Address: 411037
                          Website: joshilabanergy@gmail. com

                          My name joshila Banerji my ATM card annual charges are levied on me, as a matter of fact my ATM card was closed and blocked. When ever I went to the ATM the card showed blocked, i complained the matter to the manager she says that you have to pay for services though it has been blocked or closed. Why should I pay for services not used?
                          Is this the type of services we are provided.
                          I want the amount credited to my saving account. I need you all to do the needful.
                          Regards
                          Joshila Banerji
                          Pune
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          Kindly provide me the mobile bill of mobile no [protected] since august 2016 as i have to submit in my office for reimbursement.
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                            G
                            ganapathichandrasekar
                            from Thiruvananthapuram, Kerala
                            Feb 27, 2017
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                            Address: Bangalore, Karnataka, 560058
                            Website: SBI Internet not working for three weeks

                            Unable to carry out any transaction through the net like NEFT Transfer of funds to Credit Cards. The Mobile application is also not working. I approached the Chief Manager SBI Rajajinagr BANGALORE 560010 but his response was negative. He did not bother to solve the issue. kindly advise. Secondly I opted for SB SECURE OTP which is also not working it is highly disgusting
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            I lost my ATM card and go SBI branch and a voucher slip fill up for withdrawing money but the branch counter harassment me and he told me . No ATM no cash . So my money my account but not my indefinite .
                            I received a message in my mobile no.94...75 that my atm debit card (Maestro ) no<[protected] > is blocked.it was issued OCT 2004.
                            I wish to withdraw this block with immediate effect, so that I can change my pin for purchase from shops.
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                              mokim alam
                              from Churachandpur, Manipur
                              Feb 27, 2017
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                              Address: Ranchi, Jharkhand, 834010
                              Website: www.sbi.com

                              Respecter sir,

                              i am md mokim alam a having a SBI account number in SBI Kanta Toli, Quadri Complex, Ranchi.i have lost my sim and mobile number. i have to change that number. I know for every transactions a security password msg will be forwarded to that number, but i am not possessing that number. Now may i please request to you please change my mob number to [protected].

                              Thanking you.
                              Md.Mokim Alam
                              Mob:-[protected]
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                Tom Jose Vadakkan
                                from Bengaluru, Karnataka
                                Feb 27, 2017
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                                Address: 686651
                                Website: cms.onlinesbi.com

                                4 days back I got a call from SBI Kurumannu, asking me to put the due interest amount against the agriculture loan account and mentioned today is the final day to deposit that money. So we somehow managed to get money to avoid any problems for the getting the subsidy (worth rs.4000). So when I went today, they said it is not only the ineterest but also the lumpsum amount to be deposited. I got literally a shock and told about the situation, everybody said that it is the total amount they told me during the call. But I'm 100% sure that they told me only the interest amount. Now the situation is, I won't be getting the subsidy amount. Also there were others, whom they had the same kind of call and got dissappointed with the irritating behavior of the people who are sitting on the chair and tricking their loyal and valuable customers. Please try to understand my situation and please help me.
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  Munia Roy
                                  from Kolkata, West Bengal
                                  Feb 27, 2017
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                                  Address: Kolkata, West Bengal

                                  I am Munia Roy, an account holder of SBI JADAVPUR BRANCH. Last year I started depositing money for ATAL PENSION YOJNA.But after depositing first instalment I am nt able to continue it.So I went to my branch regarding the matter.But they are not able to help me out .Now it has become difficult for me to deposit any amount in my savings account because money is getting deducted from it.Please I want help from your side.I am not able to deposit anything there.I will be very grateful to u.Thanking you -MUNIA ROY
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    Siba pada ray chaudhuri
                                    from Kolkata, West Bengal
                                    Feb 27, 2017
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                                    Address: pass@2017
                                    Website: www.consumercomplaints.in

                                    Respected Sir,
                                    I have been receiving defence pension from the DPDO, Kolkata through SBI, Dhakuria Branch till December, 2005. Due to change of permanent address I have requested DPDO, Kolkata to transfer my PPO before the SBI, New Garia (Srinagar) Branch.
                                    I wish to repatriate before the DPDO Kolkata with effect from 01.04.2017 as I have faced difficulties to draw defence pension from the said bank. In this respect I have visited the DPDO, Kolkata Office and confirmed that i have to open an account with the nominated bank of the DPDO, accordingly I have opened an a/c with the Allahabad bank Branch code- 0211807, 87, Tentulberia Garia Kolkata-700 084.
                                    I am not satisfied with the service and manner of the SBI Manager and staffs, accordingly I have written letter to send my PPO before the DPDO. A reminder was also issued to the SBI, BM New Garia Branch Office, till date no action has been initiated by the said Branch Manager.I have decided to close the pension a/c on 31.03.2017 that has been given in writing in my letter dated[protected] and[protected] respectively.
                                    Now the BM is telling that DPDO has to give in writing for repatriation of PPO.I have requested him to give in writing in stead of that He said I will be transferred soon.
                                    Kindly issue necessary guidelines and oblige.
                                    Yours faithfully;
                                    SIBA PADA RAY CHAUDHURI.
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      dlsaajmer
                                      from Jahazpur, Rajasthan
                                      Feb 27, 2017
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                                      Address: Ajmer, Rajasthan, 305001

                                      Dear sir/madam,

                                      Iam an account holder in SBI, Main Branch, Ajmer Rajasthan
                                      A/c No.[protected].
                                      I have applied for cheque book through SBI online & till now has not received it. I also posted complaints on their web portal but there was no response from their end.
                                      Therefore it is kindly requested to inquire into the matter & revert on the same.

                                      Fulltime Seceratary
                                      District Legal Service Authority
                                      Ajmer
                                      [protected]
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                        chandanmi6
                                        from Kolkata, West Bengal
                                        Feb 27, 2017
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                                        Website: Customercare.00691signSBI.co.in

                                        Sir/mam i have filled a online passport form from passport seva website and i have done online payment through debit card and after that it was showing payment not paid and then i wait for 6 more days but still it was showing payment not done.I request you to please do fast to refund my money so that i can continue with my passport process.
                                        Application Reference Number: 17-[protected]
                                        Given Name : RAHUL MONDAL
                                        Fee (Rs.): 1500.00
                                        Payment Status (Internet Banking): Failed
                                        submission date: 21/02/2017
                                        payment date : 21/02/2017
                                        +1 photos
                                        Couple of days ago i have paid the amount of passport and still i m not getting the confirmation of payment it showing payment confirmation not yet received from bank so i just want to know haw many days will need for the payment confirmation as it is mentioned to working days but to working days over so let me know about this all...

                                        Showing payment status failed - Comment #2670518 - Image #0
                                        My passport Fee in deducted online net banking my bank account.but not pay in passport sewa kender.please send me my money back in my bank account...

                                        Showing payment status failed - Comment #2674812 - Image #0
                                        Showing payment status failed - Comment #2674812 - Image #1
                                        Dear Customer care,

                                        I need your urgent action on this. I have paid 1008.5/- through Oriental bank of Debit Card payment deducted from my account but Payment status shows Failed.

                                        Transaction Details:
                                        Application Reference Number: 17-[protected]
                                        Given Name: JASNEET KAUR REHAL
                                        Service Type: FRESH
                                        Type of Application: NORMAL
                                        Fee (Rs.): 1000/-
                                        Transaction Date : 8.6.2017 (around 4.55 pm by POS Transaction fronm Oriental Bank Debit Card)
                                        Payment Status (Internet Banking) Failed

                                        Not able to reach the SBI customer care. I tried reaching the number[protected]. But the number is always engaged that is why i am writing this email.
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