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State Bank of India [SBI] Complaints & Reviews

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D
dristanta
from Delhi, Delhi
Mar 1, 2017
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Address: Kokrajhar, Assam, 783370

Dear sir,

This is to bring your kind attention that I had really a shattering experience with SBI Managers. I am a B.Tech student in Central Institute of Technology Kokrajhar. I have been visiting SBI from the last 1 month soon after my application was forwarded by Vidyalakshmi team to the branch I have applied for, but I was surprised to hear from the manager that he do not know about Vidyalakshmi portal. Even after I explained him about it he started saying that their branch is not authorized to provide Education loan. He asked me to visit some other branch. I then went to the next nearby branch that is SBI Rangia branch where the manager again said he could not help me and ask me to visit the branch where our institute is linked to. Soon I came back to Kokrajhar and spoke to the bank manager of SBI North Kokrajhar branch regarding this, but the manager behaved rudely and started arguing with me saying that SBI Tamulpur branch is authorized so i should visit there again. I said him that I visited the branch just few days ago and the manager there repeatedly said that their branch is not authorized. Then the North kokrajhar branch manager replied me that he know the branch and also the branch manager of SBI Tamulpur well and said that the branch is authorized but the manager was lying me for some reason. I asked him what is the reason that no banks want to provide education loan to students .He again asked me to visit some other branch. Please help me Sir because I have never faced such empathetic behaviour. And also I cannot miss my classes and keep visiting from one branch to other at the same time I am in need of education loan as soon as possible without which I cannot continue my studies.

I am sure I will get some positive answer from you .
Thanking you
Regards
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    pintusinghdagur
    from Noida, Uttar Pradesh
    Mar 1, 2017
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    Address: Aligarh, Uttar Pradesh, 202137

    Hello sir,

    My sbi atm card is not yet received. I have filed a complaint to concern sbi branch and district post office, pincode202137. But they asked me to produce my speed post no. Ev[protected]ev, so that they might be able to track down the atm card. Wonder! How should i know the speed post number from an unknown/unfamiliar sender? After all, i still don't know which farm or company is responsible for the dispatchment of sbi atm card. Need help.
    State Bank of India [SBI] customer support has been notified about the posted complaint.
    I have received a call from asking for my credit card details when I verified the number from customer care they said this call is not from their side so I blocked my card.
    This is the number from where I received the call [protected]. Please take action against them so that they can never fool anyone else.
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      H
      H Kalita
      from Guwahati, Assam
      Mar 1, 2017
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      Address: Kamrup Metropolitan, Assam, 781017
      Website: www.consumercomplaints.in/state-bank-of-india-sbi b 18065

      Dear sbi authority,

      With respect to the subject cited above, i, dr. Himanshu kalita, customer of sbi, dharapur chariali branch (Po-dharapur, ps-azara, dist-kamrup metro, stat-assam, pin-781017) bearing ifsc code - sbin0018065, micr code[protected], bsr code - 0018065, branch code - 18065, inform you that, today 1st march 2017, when i visited the branch to deposit an amount of money, the cashier refused to received the money through deposit silp and told me that without atm he would not received and return me. He told me that atm is mandatory for deposit as well as withdrawal in the cash counter.
      For your kind information, let me know, is the atm mandatory for deposit & withdrawal in the cash counter of the bank? Also i inform that the name of above mentioned cashier is “m. Sarma”.
      If atm is mandatory for deposit, i have no complain otherwise i dissatisfied in your service.

      Anticipating for a favourable reply.

      Your faithfully
      Himanshu kalita
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        Tilak Vohra
        from Mumbai, Maharashtra
        Mar 1, 2017
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        Address: 410210
        Website: http;//state bank of india .in

        I am 80 plus and i am connected with this bank since 1978. I want to transfer money to my childrens; but i am unable to do that due to some technical problem I am getting this remark from the last 20 days ; i approached the bank concerned peoples but they have not supported me and i am still facing the same problem.I hope you will do the needful at the earliest possible and oblige Thanking you
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          Jagdish kapade
          from Amritsar, Punjab
          Mar 1, 2017
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          Address: Jalgaon, Maharashtra, 424206

          I am SBI customer from 7 years, I like online banking so I always tries online transaction but most of times bank don't support online transaction such as today I was trying to recharge of 99/- rupees on www.jio.com for jio prime offer but 99/- rupees debited from my account and recharge not successful. So I lost 99/- without any reason. It's not good for bank future and all Indians too. So please do the needful and make recharge successful or refund me immediately.
          Yours faithfully customer

          Jagdish kapade
          JAMNER District Jalgaon
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            D
            Dhanan84
            from Jamshedpur, Jharkhand
            Mar 1, 2017
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            Resolved

            Address: East Singhbhum, Jharkhand, +91
            Website: SBI customer care

            Dear sir
            I have lodged a complain on 20th Feb to SBI toll free no. [protected] regarding not delivery of Rs/-4000 by SBI ATM machine no.-32 at Jamshedpur (Jharkhand) in presence of security guard, but debited from my account. I followed up two times for my complain no. AT[protected] and got reply that your complain will be resolved soon and amount will be credited back into your account. On 15th Feb also, Rs/-2000 has been debited from my account in spite of no delivery of cash through SBI ATM. But till now it has not been credited back.
            I am sending photographs which has been taken in presence of the security guard during malfunctioning of the ATM machine.
            Hence I kindly request you that please resolve my complain as soon as possible.

            Your's Faithfully
            Dhananjay Kumar Singh
            Mobile:-[protected]
            Mail. I. D. - [protected]@yahoo.com
            Mar 2, 2017
            Complaint marked as Resolved 
            I lodged a complain on 20th feb. in SBI toll free no.. She (call attending representative) gave me the complain number which has been already mentioned and replied that this problem will be solved out within 7 working days. I did wait up to 28 th feb and then again called the toll free no.-18004253800 for confirmation about update, as till now the debited amount has not been credited back into my account. The company do not have e-mailed me. Please help to resolve thi.
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              D
              Dodia Shailesh
              from ahmedabad, Gujarat
              Mar 1, 2017
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              Address: 362720

              I am nilesh dodiya
              my ac no.[protected]

              State Bank Of India (SBI) VELAN SBIN0060257 /[protected] / 060257 TALUKA KODINAR, VELAN 362722

              City: AMRELI
              District: JUNAGADH
              State: GUJARAT [protected] FAX0 IP NO-6159851

              and now i am in kuwait i am deposit 1 lakh in my ac and i call my branch manager he is not respond me i call many more time but he all time busy
              and put my call please action for my complaints
              thanks
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                M
                Machindra Walunj
                from Madgaon, Goa
                Mar 1, 2017
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                Address: 411046

                Why sbi wants to collect intercity charges from its customers who deposits money in non home branches?
                as a nationalized bank it is not good on its part. Please think once about it. If it continue like this, sbi will loose their customers gradually. And one more thing is why don't sbi will allow to submit the application regarding net banking? Till now it is giving a very good hospitality and very good service to its customers. These are the main drawbacks for sbi.
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  D
                  DIXIT maradiya
                  from Bengaluru, Karnataka
                  Mar 1, 2017
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                  Address: Rajkot, Gujarat, 360490

                  Had cleared the complete outstanding amount on my SBI credit card (zero balance) and raised the request for closer of credit card, issue for NOC and update the CIBIL report. And they gave me the reference numbers[protected]
                  and .[protected] When I called SBI customer care for issue NOC, every time they are saying that, NOC will be reached to my mailing address in 1 week.
                  As of now I did not receive such letter or communication from their END. It became very difficult thing for me.
                  When I had paid complete outstanding on that credit card….. Why they are not able to provide NOC to me.
                  and i am already mail sent but still not revert ID -I-[protected]
                  Please do the needful..

                  Thanks,
                  Maradiya Dixit
                  Mobile:+91-[protected]
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    H
                    Harnish Prajapati
                    from Ahmedabad, Gujarat
                    Mar 1, 2017
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                    Address: 382330
                    Website: sbi

                    Hi,

                    I have submitted my Samruddhi Account form submitted Form before 1.5 months inn SBI Nava Naroda Branch. Form submitted along with all required documents and also verified by Branch Manager. He told me that account would have opened within 1 month. So please check after one month.

                    Now more than 1.5 months and they are answering me like they don't have my form. No one is giving me proper answer. So i checked all forms and searched my form. Finally i got my form but in the form of missed one supplementary account form. They are not accepting their fault to missed my form and after 1.5 months still my daughter's Sukanya Samruddhu account has not been open yet.

                    No one is giving proper answer.

                    Thanks.
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      S
                      shaista8588
                      from Hyderabad, Telangana
                      Mar 2, 2017
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                      My husband send me money as per my medical condition but Bank has kept ₹10000 as lein amount without any information. Now, bank refused to release it. The bank is state bank of India. Branch is residency road Srinagar, Kashmir. I don't know what is lien amount. I didn't do anything please help me to get back my money. My husband account number is[protected]. Please help me to get back my money
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        R
                        rukkkuru
                        from Pune, Maharashtra
                        Mar 1, 2017
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                        Address: Kannur, Kerala, 670674
                        Website: online sbi

                        I have been locked out for the day because of three invalid attempts during the day.I will got this open with my correct password tomorrow.I believe all terms and condition so i wait till this day.By this bank condition it's locked for TODAY that means it active on the next day.So i try with the correct password tomorrow. I hope it will be ok.Could you please help out this.
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        Unauthorized exp. are debit in my a/c but no reply has given me till now

                        from SHRI GANESH ENTERPRISES RAMAN-151301, DISTT BATHINDA PUNJAB
                        MOBILE-[protected]
                        My Self Ashok Kumar S/o Mir Singh A/c [protected] Mob No [protected] Sir Today i went to go bank then i saw bank's door was closed then i nook the door then Bank Staff not open the door and they do iterative (Misbehave) with me and i was open the door then my hand are trapped in door. so please resolve it.
                        Sbi Rithala 07817
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                          A
                          Ashimbk2
                          from Kolkata, West Bengal
                          Mar 1, 2017
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                          Address: 700125

                          Hello,
                          I, Ashim Roy was applying for passport through online mode and initiated a payment of 1512.75 using a UCO Bank Debit Card the amount Rs. 1512.75 got deducted from the bank account, but the payment status in the passport application portal was failed. It’s been 14 days payment has not been refunded to the bank account. Kindly look into the issue and resolve it as soon as possible.

                          Thanking you

                          Ashim Roy

                          Mob : [protected]

                          Card Type - RuPay

                          Card Issuing Bank- UCO Bank Ltd

                          A/c No. [protected]

                          IFSC Code : UCBA0000655

                          Date of Transaction- 15/02/2017

                          Bank Transaction Reference no. – RECOM/PRCR/[protected]/1

                          Application Reference Number-17-[protected]
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                            chillara2
                            from Bengaluru, Karnataka
                            Mar 1, 2017
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                            Address: Nellore, Andhra Pradesh, 524003
                            Website: NOT WEB SITE

                            Sir, Sorry to trouble you with my complaint. I had been addressing this complaint to feed back/complaints but there was a stubborn and repeated answer from them and hence I am referring the matter to you. Following are some of the messages received from them:

                            19.12.2016 request for issue of cheque book in your account no. xxxxx424201 registered on 19/12/16. Cheque book will be dispatched within next 7 working days.
                            07-2-17
                            Dear Sir/madam, your complaint CB[protected] has been attended to and closed after resolution.:we regret the inconvenience. Cheque book issued/ delivered on 04/02/2017.
                            21 feb
                            Your Complaint With Ticket No. [protected] has been attended to and closed after resolution as under.
                            Cheque book request not received. Please submit your request for the same at the branch.
                            We regret the inconvenience .If your grievance persists, please Contact your Home Branch or call us at our Toll Free Nos. [protected]/[protected] or visit us at www.sbi.co.in quoting the above ticket number.
                            We thank you for sharing with us your feedback on the services rendered by us and assure you that it will be our endeavour to provide quality service at all times. We look forward to your feedback in future also.
                            Thanks and Regards,
                            Same reply was again given on 23 feb. and 25 feb. My A/C No. is [protected]. Please instruct the concerned person to dispatch cheque book immediately. Thanking you Ramakrishna
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              M
                              manikandan300115
                              Mar 7, 2017
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                              Address: Madurai, Tamil Nadu, 625020

                              Like others i too used sbi anywhere app's mvisa facility to pay recharge of tata sky using the QR code displayed in the tv screen.In this process the money got deducted but tata sky did not get it. This transaction of rs 200 was tried by me on 1st march 2017 to tata sky mumbai .Total rs 200 deducted from my bank account [protected](QR payment reference number 706001A00002). Please return the money as it is not received by tata sky. I called SBI customer care but they asked to contact branch and hence i request you to take immediate action and revert my money back to the account mentioned above
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                N
                                N arul selvam
                                Mar 1, 2017
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                                Address: 600078

                                Dear sir / madam,

                                Fyki:
                                During my “passport reissue - online payment process”, payment got “debited” from bank account, but “transaction failed” and i have not get the refund, till date.

                                Application details:
                                Application reference number: 17-[protected]
                                Name: arul selvam natarajan
                                Service type: reissue
                                Type o application: normal
                                Payment status: failed

                                Transaction details:
                                Transaction date: 09.02.2017 – thursday, evening.
                                Transaction amount: rs.1512.00
                                Through: indian overseas bank – debit card (Visa) no: [protected]
                                Name: maha devi s
                                Account number: [protected]
                                Bank: indian overseas bank, nesapakkam branch, chennai – 600078.
                                Transaction reference, as per bank statement – 00034655 – vid[protected]

                                I sent email to customercare.[protected]@sbi.co.in, but no action till & customer care no:[protected] is busy always.

                                I humbly request your good self to process the refund to the above account.
                                Thanking you in anticipation,
                                N. Arul selvam
                                [protected]@yahoo.co.in
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                My Joint Account No.[protected] SBI Branc Bercha Cod No.030116 IFSC Code No SBIN0030116 to tranfer SBI Shajapur Branch Code 003493 IFSC Code SBIN0003493 MICR Code[protected] Branch Add.AB Road Shajapur Madhya Pradesh Pin No 465001.
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                                  pathanjali
                                  from Hyderabad, Telangana
                                  Feb 28, 2017
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                                  I, mannem venkateswarlu of account number[protected] tried to book a flight through net banking in yatra on 28 feb 2017, i have received otp but my session of booking flight has been expired.Though my session has been expired, money has been debited from my account with reference number[protected]IGAAWLBFW3.kindly consider my complaint and credit money in my account
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                                  Please set internet banking user id password set my account no[protected]
                                  I am a sbi account holder. My account number is [protected] .
                                  In my account, my mobile number is registerd wrongly. So please update it to [protected]. As I am unable to use any online transactions.
                                  Inter fee is so annoying not only that but have lots of hidden charges and employee don't care to help out even customer care are worst than ever STOP hidden charging or we stop being your customer. hope this complaint helps the BANK to realize. thank you
                                  Sir,
                                  My A/c no.- is [protected] and my RD debitted per day two or three times instead of per month.
                                  Pls do the needful action.

                                  Brajesh Kr Jha.
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                                    R
                                    rajivkp
                                    from Mumbai, Maharashtra
                                    Feb 28, 2017
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                                    Address: Mumbai City, Maharashtra, 400014
                                    Website: www.sbi .co.in

                                    Dear Sir/madam,

                                    My Saving A/C no.[protected] name of RajivKumar Patel
                                    My atm Card No.[protected] on dated of 06/02/2017 at 9:50 Pm.
                                    I use my Atm card to get money form Oriental bank Atm at OBCATM WC022511 Nichibagh, Varchandauli Varanasi at Utter pradesh.
                                    I use my card to withdrawal 5000/rs. but at that time transaction is proceed but Money not come to atm machine and i try second time but money never come to atm.
                                    But after 3 minutes I got a massage stating withdrawal of Rs 10000/. I requested many times from the sbi support team and from my branch manager to check the video recording but they ignored to my complaint.
                                    For me it is a fraud if bank like SBI do such practices.
                                    I request you to help me to solve this issue.

                                    Regards
                                    Rajiv patel

                                    E-mail id:- [protected]@gmail.com
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                                    Clearing of cheques takes 4 to 5 days at bibvewadi branch, and allottment of tokens are limited and no one responding request, please go through matter seriously as we are unable make committements to our vendors
                                    Sir,
                                    i am sayanti saha, a savings account holder in SBI A/C NO:[protected] BRANCH COAD:6042 i got one rupay atm card. but not yet recived my atm pin.i visited my brach but they said its lost, i want to reapply to recive my atm pin.
                                    With due to respect that .i was a bit little late for the bank it was 3.13pm but bank closing time is 4pm. The security of the particular branch pushed me get out of the gate.its not his duty to force me and leave.Always we customer face such troubles.so i kindly request to upgrade such kind o behaviourr.. Thank you.
                                    The Reserve Bank today directed banks to reimburse customers for amounts wrongfully debited from their accounts in failed ATM transactions within seven days of an account holder's complaint or else pay a Rs 100 per day compensation.

                                    "The time limit for resolution of customer complaints by the issuing banks shall stand reduced from 12 working days to seven working days from the date of receipt of customer complaint, " the RBI said in a notification.

                                    Failure to re-credit the amount within seven working days will require the issuing bank to pay a compensation of Rs 100 per day, it said.

                                    Earlier, banks were required to reimburse customers for amounts wrongfully debited from their accounts in failed ATM transactions within 12 days.

                                    The RBI further said that all customers are entitled to receive such compensation for delays only if a claim is lodged with the issuing bank within 30 days of the date of transaction.

                                    The directive shall be come into effect from July 1, 2011.

                                    The central bank instructed the issuing bank and the acquiring bank to settle failed ATM transaction disputes through the ATM system provider only.

                                    "No bilateral settlement arrangement outside the dispute resolution mechanism available with the system provided is possible, " RBI said.

                                    This measure is intended to reduce instances of disputes in payment of compensation between the issuing and acquiring banks, it added.
                                    The RBI said that the step has been taken to bring down the instances of disputes in payment of compensation between the issuing and acquiring banks.
                                    http://www.business-standard.com/article/economy-policy/refund-failed-atm-transa...
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                                      PK_Pramesh
                                      from Mumbai, Maharashtra
                                      Feb 28, 2017
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                                      Address: 247232

                                      Dear Sir,

                                      This is to inform that I, Ex JWO Pramesh Kumar ( PPO No. 08/14/B/10991/2012)having my pension account in SBI Air Force Statiom Sarsawa branch( IFSC - SBIN0006391). My account number is [protected]. Further I would like to inform that my pension for the month of Jan & Feb 2017 is not credited in my account till date. I have submitted my life certificate in SBI Yelhanka New Town Bengaluru Branch (Bank Code - SBIN0006706) on 12 Jan 2017.Sir kindly look into the matter and let me know the reason for the same so that if any requirement from my end, I will try to fulfill it.I have send e mail to the bank branch email ID but got no response.

                                      With Regards,
                                      Ex JWO Pramesh Kumar
                                      A/C No. [protected]
                                      Mob. No. [protected], [protected]
                                      Email ID - pramesh.[protected]@gmail.com
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                                      Even after raised a request to close my SBI Credit card, I am receiving the credit card statement. Please close my sbi credit card ASAP.
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                                        Debaditya009
                                        from Kolkata, West Bengal
                                        Feb 28, 2017
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                                        Address: 743233

                                        I have applied for ATM and received it almost after 30 days of Application. Now, I went to office and they told a number and format to text to get PIN. But I received "Dear customer your credentials not found in database. please provide valid credentials sbi"

                                        Name- DEBLEENA SARKAR
                                        account number -[protected]

                                        Previously they provided me a wrong number to text. I verified it through online and then got the actual number. But Now I received this above mentioned message from them.
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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