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State Bank of India [SBI] Complaints & Reviews

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Updated: Sep 23, 2025

Complaints 27928

Resolved

7392

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20536

So far, so good. State Bank of India [SBI] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope State Bank of India [SBI] will keep up the work and continue to help more customers with their concerns even better 🤝

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Address: Jodhpur, Rajasthan, 342011

Sir rewards customers care is not pick d phone m continue calling to reset the password I forgot my rewards password do needfull...please do needfull..debit card customer care sbi are not pick the phone always waiting and not to pick the phone and always do the same behave..please sir customer service is so delay and always do late always pick the call half and hour. M facing problem

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Address: Bikaner, Rajasthan, 334001

Website: m.onlinesbi.com/m.onlinesbi.com.html

Sir,

I opened a sb accou t in sbi bikaner ( jail road) branch.
I got my user name and password for internet banking but my account.
When i login i to my internet banking account it shows that no account mapped with this username.
I called customer care they tell me to unhind account by clicking on profile tab but there is no account hidden.
How to resolve this problem.
Acct no. [protected]

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Address: East Champaran, Bihar, 834403

I am account holder of SBI, CSP Kodariya under Patahi (East Champaran) branch of Motihari R.O. (Bihar). System of withdrawal is only verification of biometric finger impression only. Several times machine of CSP does not verify finger and CSP representative not resolving problem. I asked several times to transfer my account to Patahi Branch. But, it is told that there is not possible to transfer of account. In this condition what I have to do for easily withdrawal of cash. Kindly resolve this problem. This problem is not only with me. This problem is also facing by various citizen.

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Address: Allahabad, Uttar Pradesh

Respected sir,
my name is deepak. and i am unable to login to internet banking. I used my login user id and password but it every time shows that 'your session has expired, please login again.' and after that I have logged it again but then also the same msg shows and i am unable to logged it. so, pls let me know is there any information that required to submit. And how I logged in to my internet banking account.
Thank You

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Address: Thiruvananthapuram, Kerala

Website: sbi

Sbi credit card is not well as others, i have also using different credit cards, they are very supportive and providing superb customer satisfactions through using the credit card, But sbi is really torturing inorder to take unneccessary charges, i lost lots of money in every month since october to till february, sbi is charging without giving any informations of the transactions.As a new customer cant afford the above activity.kindly i requesting to payback the money.

regards
saroop hn

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Address: Jalgaon, Maharashtra

I have send the payment of rs 2017/- through your online service
to passport office for their fees. (PASSPORT_SEVA_MOPS_O)
Passport application form no 17-[protected] .
The amount is deducted from my bank account
On 23 feb 2017 but the amount is not transferred to the passport office as fees .Details are as under
A/c Name Hitendra Sitaram Kalunkhe
A/c No - [protected]
Bank address - Bank Of India branch Navi Peth Jalgaon MS 425001

Kindly do the needful

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Address: Chennai, Tamil Nadu, 600077

I hold an account in SBI. Recently I came to know about E-buddy App by your bank, hence I started using it. I was able to add money but I was not able to transfer the amount to another account under transfer to account option, for that, it stated transaction failed. I called customer care and intimated but the response was "its an technical issue so contact your Branch", Further, I contacted Ambattur Industrial Estate Branch SBI, they said" we cannot help with this, please contact customer care". Again I called customer care but there was no proper solution given. When you introduce an app, it is your reponsibility to make it function well, if not provide an alternate solution, how can you bluntly say it is an technical issue and not transfer the amount, now I am stuck with any money and not able use the money I have in E-buddy wallet. Please sort this issue at the earliest. Ref Account No: [protected].

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Address: Howrah, West Bengal, 711303

Website: www.sbicard.com

Dear Sir,

I complain against my SBI credit card no [protected] because I request to customer care for deactivate my card because try by some one for unauthorized transaction and confirmation mail received from SBI card customer care for deactivated my card on 08.04.2016 but now I received a mail from SBI card statement for annual charges against my deactivate card . I request you please look into the matter,

regargs
SK BAPI

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Address: Mysore, Karnataka, 570004

Website: Sbi

I recived call from agent of sbi credit card in september asking loan. He said approved loan. I clearly told him i not required loan now, i need in november 2016. Further they sent the cheque . In october they sent first emi statment and asked me to make payment.
I informed them since i dont want loan now, i will encash cheque in november. So i not made payment in october.( my question is why i have to start paying emi without taking loan.

Sbi credit card people again genarated the emi in november asking me to pay prevoius month payament, late, fee, extra fee etc, etc. Again i called them and told them its not currect. I told them to start emi from december.

In november i encashed my cheque of 3lakh.

Why i have to pay earliear emi, eventhough my cheque not encashed i have to pay?

Sbi not given me even correct person contact number. They bludy people putting music in call centre and wasted my time.
Finally now i forcebly paid all extra amount, emi charges etc. About 40000 extra collected by me. I thought sbi is good bank but they cheated me like anything. They are looting inocent customer. Which bank i have to trust?

Can any one help me. My number is [protected] ishwar.

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Address: 743263

Sir. I opened sbi kiosk banking account at majhergram on 2014 And regular salary account at bagula sbi on 2016. Both have same cif no. Now i have transferred regular account from bagula to jaguli. But my cif have not transferred. When asked branch manager of bagula he replied he can not do anything because cif is in majhergram.jaguli branch manager is saying without cif transfer you can not draw any money from our brach though ifse have transferred in our branch. And majhergram sbi ph is dead[protected].i have no other account in any branch. My all saving is in the salary account of sbi. And though it is a chaque, atm facility account i was not given then till date.applied for internet banking but bagula banking guy said Internet banking user id and password wil be sent in your adress.i an waiting for them till 6 month.
So please guide me what to do.

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Address: 303315

Website: www.cosumercomplants.in

मेरे kcc खाता नं [protected] में हर छमाही मे ब्याज लेनदेन करने के बाउजूद ब्याज दर 4% के बजाय 12.25% बैंक दुवारा वसूला गया हैं जिसके बारे में बैंक मैनेजर कोई संतोस जनक जवाब नही दे रहे हैं सब्सिडी के राशि के बारे में भी नही बता रहे हैं।
श्रीमान जी हमारी समस्या का समाधान करने की कृपा करे।
खाता धारक-बाबूलाल&रामावतार
mob.no.[protected]

+2 photos

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Address: Bhopal, Madhya Pradesh, 462022

Sir i have a account in sbi bank bhopal Madhya Pradesh
Branch name M.L.A rest house Bhopal
IFSC : SBIN0006159
And my account no. Is [protected]
From my acc. Every day Rs13000 is debited and my account kept on hold every now and then.
So please shout out my problem and i complained to my branch manager of my home branch but they are not able to solved my problem .
My contact number is [protected]

Feb 26, 2017

Complaint marked as Resolved

Fake site

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HI,

Last 2-3 months i am facing many problems regarding technical issues in net banking. SBI website is not supporting at all. every time it is showing due to some technical issue we are unable to process your request. I am just fed up with all . I am just requesting them to upgrade their website or application according to the current demand. Because now a days everyone is doing online transactions & their website or application is not enough capable to support customer's transactions.

Thanks,
Raksha Padaliya

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Address: Surat, Gujarat, 395001

My staff received a call from [protected] .he was saying that he is from Ahmadabad sbi head branch. he asked for adhar card number, atm pin, atm card number and saying that today is the last day if you dont give me details your account will get closed permanently and you will fine rs 3000 .when i take the call and asked him about my staff details like name and address to verify that it is fake all or not .he stated saying that you will be responsible for charge apply on my staff account . also he continuously taking name of MITALI GAS ( indian gas supplier ) that your connection of mitali gas will also get discontinue .I strongly have doubt that there is some connection in both mitali gas and this caller . i send my staff to sbi branch to tell them but they just say dont receive call we dnt call like this instead of taking action agains this caller . please take some action before some innocent poor person get victim .

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Address: Pune, Maharashtra, 412101

I had lost my mobile number now I want to change my new mobile number
And the big problem is that I can't go to my branch that is SBI Dehuroad Branch. because I'm out of Town for one year So what can I do. But my ATM is with my brother he take money any time but now I'll not get the detail how much is withdrawing.
And even I don't have the SBI Online Banking or Mobile Banking

Please help me

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V

vskoppaka

from Mumbai, Maharashtra

Feb 24, 2017

I want to change my mobile number in my sbbj savings account in Goregaon West branch online without going to the branch.

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Address: 623603

I would like to change my mobile number from [protected] to [protected]. I am using SBI savings account for long time, my previous number ([protected]) was deactivated and i could not receive OTP or required information.

Please do the needful support.

Account number - [protected]
CIF number - [protected]
Branch code - 014203
IFSC code - SBIN0014203
Branch - Kamuthi
District - Ramnad district

Feb 27, 2017

Complaint marked as Resolved

Do not believe guys who call you. Peoples are cheating.

State Bank of India [SBI] customer support has been notified about the posted complaint.

Feb 24, 2017

Updated by senthilkumar4915 Peoples are asking ATM password, this is ridiculous thing. I never faced similar kind of situation.

Feb 24, 2017

Updated by senthilkumar4915 I do not know, how ATM pin password is interlinked to change my mobile number.
Got call from this number[protected] and spoke with one stupid guy

Feb 26, 2017

Updated by senthilkumar4915 Its fraud. Do not give ATM pin password.

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K

Kamakhya Prasad Dubey

Feb 24, 2017

Mana 17.02.2017 ma apna sbibudy walt ma 5500 rupees add kiya tha but dusra din jab mana dakha walt sa pura paisa debit ho gaya hai...

A

A.Asrafkar Karthi

from Coimbatore, Tamil Nadu

Feb 24, 2017

Dear sir this is to inform you that my earlier number which was register in Sbi was blocked so I need to update my new mobile([protected]) for using my internet banking kindly process my request and do the need full

C

commando5394

from Khagaria, Bihar

Feb 24, 2017

The deputy manager ( Vinita Roy )and clerk ( Trisha Kumari ) of SBI tatisilwai have a very bad behavior and stupid mind..
They don't know how to talk with senior citizen as well as Local public.
So I request to you, please take quick action against them.

For any proof..
You can check CCTV Camera.

V

v.ksingh

from Samastipur, Bihar

Feb 24, 2017

Sir. Mai new account open karna chahta hu . But branch manager na mujha kaha k apka account rs 5000 sa open hoga. Sir ky aysa koi rules hai

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Address: 624005

Website: www.sbi.co.in

Dear sir,
I had an transaction of rs 4000 / through sbi freedom (Sbi Amila branch-012996) app to my another sbi credit card on 20th of February. But it is not credited to the said credit card and neither it got returned. That's y I called 24×7 helpline many times and every time their excuse was that their systems were not working. Please note that I m an railway employee working thousands of kilometres way from bank branch. Hence it's next to possible for me to go to branches to inquire about my transactions.
Kindly revert back as soon as possible.
Thank
Mritunjay kumar
[protected]

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Address: Sitamarhi, Bihar, 843302

Dear sir, i'm santosh kumar, my account no. is [protected], i requested for my concern but no any reply on your behalf, sir i purchased through pos on 31.12.2016 on that purchased my account is debited but no any account is credited, and sir i complained for this but sir after 50days of complain no any status & still refund not innitiated till now & your maximum time limit of 45 days is elapsed & your concern deptt. Still saying for wait, sir pls
tell me why should I still waiting for my money while your maximum time limit lapsed .thanq

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kunj sahu

from Morena, Madhya Pradesh

Feb 24, 2017

I forgatton my net baking password, Pl send my password.

My user name is kunjbihari sahu
My A/c no is: [protected]
SBI sahaspur lohara BRANCH (3850)
Dist. kabirdham
c.g

Status - Comment #2667346 - Image #0

J

Jewel Kumar Dey

from Hojai, Assam

Feb 24, 2017

Hi, I am Sujit Kumar Dey from Agartala Tripura residing at Dropgate ArundhutiNagar Agartala. An amount of Rs. 172.50/- haa been due to an OUT RETURN CHEQUE charges, I just want to know that recently the charges was Rs. 17/- but suddenly how come they charged me for an amount of Rs. 172/-????

M

mathapathi visweswaraiah

from Hyderabad, Telangana

Apr 24, 2017

On line payment property tax Transition failure. But the money is debited from account.

mathapathi visweswaraiah
18 Apr (5 days ago)

to agmcustomer.lh., Commissioner, customercare

Dear Sir,
I bade on line payment for the following property tax.& APSPDCL. The transition failure message generated after the payment and thanking message from SBI for using the debit card. The money is deducted from my S/B account.

8.4.2017 On line payment Rs.1842 to GHMC against PTIN [protected]
8.4.2017 On line payment Rs 3491 to GHMC against PTIN [protected].
9.4.2017 On line payment Rs 175 to APSPDCL against Ser No.[protected]

I have made complaints to SBI S.R. Nagar branch where my SB account is operated after complaining personally and mails, ii) also sent my complaint to GHMC and APSPDCL. There is no response from any one including the SBI SR Nagar branch.

Dear Sir, as you are aware that the PM wants cashless transitions but the systems and agencys are not in co-operation.

I request all concerned to rectify the system and set right my payments immediately.
The GHMC sends lot of messages for property tax payments but the co-operation is nil in solving the problems.

Thanking all.
Yours sincerely,
M.Visweswaraiah
SB account holder [protected]

Dear Sir, No response from any one is it the way I have to continue with out any response and recovery of my money. Please advise.

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Address: Jamnagar, Gujarat

Dear sir,
I have deposited Rs.4100 in SDM Machine at SBI - Mithapur branch where my account is, though your bank have deducted charges for depositing with same branch and it should be refunded back a all transactions are going to be digital, why it should be with SDM in same branch. Request you to kindly refund Rs.25 deducted by your bank.The details of deposit is as under.
Date:22/02/2017
Time : 20:08
ATM ID : S5NA[protected]
CARD NO: 999999XXXXXXXXX9
TXN NO: 3550
BENF A/C. : 10XXXXXX474
DEPOSIT AMOUNT:4100
Cardless transaction successful but deducted Rs.25 even it deposited with same branch where my account is.

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Akmal Rehan

from Aligarh, Uttar Pradesh

Feb 24, 2017

I forget my account number plz help me to found my account number

M

mdguljaransari

from Gurgaon, Haryana

Feb 24, 2017

Dear Sir,

Today I receive prepaid card on my home. This card is not active.

please activate my prepaid card.

Card No. [protected]
Mob No. [protected]

M

mohammed mt

from Chennai, Tamil Nadu

Feb 24, 2017

I received my atm card n i am not able to register the pin, its shows the card is inactive or blocked so plz check it. how will i receive my pin number my name is mohammed tharique n my home branch is bangalore lingarajpuram code is SBIN0017782

A

Aru Xaxa

from Jabalpur, Madhya Pradesh

Feb 24, 2017

Dear sir,
I have changed my mobile number and handset, after that I wasn't able to login. I visited the branch for change of mobile number but they didn't, even after a week. I tried this from atm machine also but failed. Please get rid out of this.

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Address: Bangalore Urban, Karnataka, 5600012

Website: SBI

Why is there a deduction of rupees 11.50 from my account without any transactions.
Kindly refund my amount debited or else give me an concrete reason as to why is it deducted.
I'm not getting my salary credited to my account through SMS what might be the reason.
Can you answer the above questions or do u want me to write to RTI...?

Thanks and Regards,
Avinash

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