Sir,
I am having a saving account in SBI, Maruthankuzhi Branch ( 16083), at Trivandrum, Kerala, A/c no. [protected], C Ajayakumar.
Today ( 13/02/2017) around 1605 hrs. I have reached bank and while entering to inside, Two ladies stopped me( In fact these ladies were shutting down the shutters of the main entrance) and said that bank time is over. I have requested that I have to deposit a cheque and will meet branch manager. They said manager is on leave. I said, i will approach next authority and then they allowed me and I have approached the first window clerk and requested him to allow me to deposit a other bank cheque to my account. He denied the request and asked me to come next day.Was this step right? Don't the staff having little bit mercy on a customer? If this is the behavior of staff when i am trying to deposit money to my account, what will be the approach of these staffs when i approach any other service from bank?
Expecting a good, truthful steps from bank authority and "No customer should be treated like this in future"
If SBI is not taking any step to overcome my graveness, I may approach the authority where I can put up this graveness
Thanking YOU
Regards
C Ajayakumar
[protected]
State Bank of India [SBI] customer support has been notified about the posted complaint.
I need explanation for this and I request you to refund my deducted amount.
Thank you