State Bank of India [SBI] Complaints & Reviews

I have deposited an account payee cheque issued by post office jhargram in favour of my wife Mita Maiti on 30/1/2017 at Burdwan branch of SBI. the cheque amount is Rs 219540 (two Lacs nineteen thousand five hundred forty).

the bank authority informs that the amount will be credited to my account within 3-4 working days or i will be informed in mobile no [protected].

but till date neither the amount credited to my account nor any information received though 7 working days over.

I, Mrs Jayashree Nandkumar, a senior citizen, attempted online renewal of my about to expire passport and reached to the stage of online payment. I made the first payment on 29/01/17 Rs.1512.75 and though my bank has debited me as sper bank book entry the site reported no payment. I again paid after a week on 5/2/17 Rs1512.75 as per bank pass book entry but the same fate. The payment process went through smoothly but when tried to obtain payment receipt and appointment the screen shows no payment!
Please connect and credit the payment and allow me to take an appointment or refund forthwith both the payments. I am required to travel abroad shortly and this uncertainty of passport renewal comes on the way. Please attend at your earliest to redress my grievance.

Sir,
Meri wife anjali agrwal w/o sugndh agrwal ka a/c no [protected] hai meri wife ki delivery sivil lines hospital moradabad me hui thi jiski jsy ki rashi hame abhi tak prapt nahi hui hai transection id no. Is C[protected]
Jiska amount 1000 rupees kai or hospital ke anusar ye rashi 19/12/2016 ko bank me bhej di gayi hai.
Please janch karne ki kirpa kare

Thanx

I Subhashchandra D.upadhyay receive phone calls from last few days by SBI recover agent he is abuseing by dirty language and doing harashment for credit card dues he is also threating to my family in my absence he sending some dada type people at my house to harashment to my family. Behavioer of the recovery agent is very rowdy my family scared and living under there scared.
SBI recovery agent Name Harish More and Abhay Raout and Mobile no. is [protected]/[protected]

I want to justice from Indian Consumer Complaints Forum, Please save me from rowdy type SBI recovery agent.

Respected sir/mam
I am HANUMAKONDA KARUNAKAR . I have paid an amount of 1500/- online through ANDHRA BANK debit card, but due to some cause, I was logged out & payment status was initially showing Pending. Further, as per instruction given in passport site, to get confirmation of payment status while I clicked on pending & payment status was showing FAILED.

Application Reference Number 17-[protected]
Given Name KARUNAKAR HANUMAKONDA
Service Type REISSUE
Type of Application NORMAL
Fee (Rs.) 1500.00
Payment Status (Internet Banking) Failed
A/c no., from which payment was made: [protected]
MY E-MAIL : [protected]@gmail.com

मेरा नाम प्रशान्त त्रिपाठी है में उत्तर प्रदेश के ललितपुर जिले की तहसील तालबेहट का रहना बाला हूँ। मै स्टेट बैंक ऑफ़ इंडिया का खाता धारक हूँ मेरा खाता संख्या[protected] है मेरा मोबाइल नंबर [protected] है वहाँ के बैंक मैनेजर प्रवीण कुंमार शर्मा है। जिनको बोलना का सलीका नहीं है 2 फरबरी को उन्होंने मेरे साथ बदतमीजी के साथ बोले और मेरे सामने उन्होंने करीब दो हज़ार की रिशबत ली जो की उनके बैंक के केबिन की सीसी टीबी फोटोज से देखा जा सकता है मेने उनकी शिकायत लखनऊ की वहाँ से मुझे फ़ोन आया पर उन्होंने मेनेजर पर कोई कार्यवाही नहीं की। मेनेजर बुहत ही रिश्वत खोर व्यक्ति है उन पर कार्यवाही की जाए आप से निबेदन है

I transferred the amount of Rs.500 from my SBI Account([protected]) to PAYTM on 26th Dec 2016 through online transaction. The transaction is failed but the amount is deducted from my account.

I tried to register the complaint through phone banking they told complaint can’t be registered since there is no reference number for the transaction. They asked me to reach home branch.

I went to my home branch (MANYATA EMBASSY BUSINESS PARK, BANGALORE) and gave written complaint on 30th Dec 2016, there is no action taken. Then again went to bank on 11th Jan 2017 and 25th Jan 2017.Eventhough I complained 3 times there is no proper response and not even a complaint registered.

My name is P.Balakrishna, i tried to deposit 3500rupees through" MANIKONDA SBI CASH DEPOSIT MACHINE(hyderabad), (atm.id:S5NC[protected] on '2nd february 2017(2/2/2017)' at 7:55pm, to my friend SBI account
NAME:D tirumal singh,
AC.NO:[protected],
account i put money of amount 3500rs in to the deposit machine and i typed the above account number, it confirmed, it gone inside and i didnot recieved the transaction slip and the money also not deposited in to my friends account from five days.so kindly verify my given details and consider my sincere request to transfer the money of 3500rs to my friends account as early as possible.
thankyou.

Dear sir my name is Rahul Kumar verma and I'm from Maghar sant kabir nagar branch code 02571.Mobile No-[protected]
I'm abused by SBI employee Mr Dharmendra Yadav. Mai do tin Dino se inke pass bank ke kagaj leke ata hu aur ye roj bhi hi buri trike se baat krte aur abuse ker ke pass book nagar ki traf fek dete aaj to inse bakjhak bhi ho gya enhone mere kam ko nhi kiya aur abuse bhi kiya.Pleased I request you inke khilaf Kadi se Kadi kryvahi ki jaaye.

I Hv deposited 2000/- rupees in cash deposit SBI cash deposit machine branch a.T. Road branch through my ATM card but transaction not deposited in my account and doesn't get any slip for that transaction and when I complain to the same branch manager he asked me to give the written copy for the above matter when the person I'll open the cash deposited machine then the same amount will transfer to your account after 5-7 days I have asked the manager above the matter but he said that the machine doesn't find any transaction and you hv not deposit the amount and many of doesn't get there money so I want to reply the matter and want my money back

We reside in Chennai and have our home loan in Bengaluru. We made a part payment on 05th January 2017 and sent a request to the SPPB branch Ms. Soumya requested her to adjust the EMI after considering the payment made to our Home Loan Max Gain account. It has been more than a month but there has been no action taken. Today when I called the branch and spoke to Ms. Soumya, she gave up saying she is helpless and provided me with the RACPC Basavangudi contact details. Kept calling but no response from them whatsoever for the last 4 hours. Request you to help me take appropriate action for their deplorable service.

Regards

Andrew Thanauj Kumar
[protected]/[protected]/[protected]

Respected Sir / Madam

Have a nice day.

1. I Tek Chand Sharma is serving defense personal of Indian Army presently residing at NP5/ 3 REC LINE YOL CANTT, TEHSIL DHARMSHALA, DISTT KANGRA (HP) 176052. I have an DSP account no.[protected] in my home branch SBI YOL CAMP 05884. In this my DSP Account I have registered my Mob No. [protected] of BSNL for SMS alerts. But from 03 months I have got no any CORE BANKING (CBS) SMS alerts like Salary credits, Auto sweep, Cheque payment, transfer, and other debit.

2. I have also a registered user of NET BANKING also. So I have only got alerts for NET BANKING OTP only. Not any type of general banking ie CBS core banking or ATM transactions.

3. I have register its so many complaint by hand / by telephonic and by SBI CMS facility vide Ticket No.OS[protected] dated 28/10/2016 and OS[protected] dated 02/11/2016 .But the these ticket were closed without any solution by home branch.

4. After that I have contact with service center and got Nodal Officer email and contact no. and also re registered the complaint vide Ticket no.CS[protected] on dated 08/11/2016 and CS[protected] on dated 11/11/2016 after that the same ticket are closed by nodal network officer without any solution .

5. After that I have physically meet with SBI Regional Business Office Dharmshala (HP) regarding this problem. They told me that this may be your network provider problem. So after that I have change my Registered Mob no.[protected] (BSNL) to [protected] (AIRTEL) in SBI YOL CAMP 05884. After so many manual / transfer / channel sweep / Net banking transaction this problem is not solved .I have got no any alerts of core banking transaction. The statement of above transaction is already attached with this email attachment.

6. Lastly meet with branch manager and dealing hand of my home branch I have got no any solution . They are hands over as a network problem and told that they have also not got the same alerts being a SBI employee.

7. So I have requested to you, please treat the matter very careless of SBI and please take favorable action according to
customer care.

Thanking You .

TEK CHAND SHARMA
Mob No[protected]

Respected sir/mam I am Mubarak pasha I have paid an amount of 1512/- online through Karnataka bank visa card, but payment status is showing FAILED. Application Reference Number:- 17-[protected]
Transaction amount : - 1512/-
Transaction date :- 27/01/2017
Type of application :- Normal
Payment Status :- Failed
Kindly look into my issue and please refund my payment in my bank account as soon as possible so that I further apply for passport again.
- Thank you...
your faithfully
Mubarak pasha

Dear Sir,

I have the problem with seeing my account details. I am able to login successfully but not able to see my details. It is giving the error which I have attached below. Please consider this as a high priority and do the needful Sir.

No accounts mapped for this username. Please convey this issue to us as a ticket in "Others" under the tab Customer Care, located at the top, left of this page, and we will get it resolved in two working days. We apologise for the inconvenience.

No accounts mapped for this username. Please convey this issue to us as a ticket in "Others" under the tab Customer Care, located at the top, left of this page, and we will get it resolved in two working days. We apologise for the inconvenience.

Name:SHIVA DANTA
Mobile Number: [protected]
Account Number is: [protected]

I have an account in SBI Antophill Mumbai branch. I constantly calling and emailing bank officials and asking them for 80C letter of Sukanya Samriddhi account. But they are not responding me. My mobile number : [protected]

Email:

Deepali Mahajan

Feb 3 (4 days ago)

to sbi.07483
Hi Sir/Ma'am,

I have "Sukanya Samriddhi" Account ([protected]) in ANTOPHILL Branch. Since this account is considered under 80C, Hence need a letter from bank to submit in office for 80C.

Kindly provide a letter for 80C.

Account Number : [protected]
Account Holder Name: Durva Deepali Kiran Mahajan D.O.B: 13th Feb 2013.
Mother Name: Deepali Mahajan.

Thanks

Deepali M.
[protected]
Deepali Mahajan

Feb 6 (1 day ago)

to sbi.07483
Reminder...

Thanks

Deepali M.
[protected]
Deepali Mahajan

1:29 PM (21 hours ago)

to sbi.07483
Hello Sir/Ma'am,

Kindly fulfil below request.

I have "Sukanya Samriddhi" Account ([protected]) in ANTOPHILL Branch. Since this account is considered under 80C, Hence need a letter from bank to submit in office for 80C.

Kindly provide a letter for 80C.

Account Number : [protected]
Account Holder Name: Durva Deepali Kiran Mahajan D.O.B: 13th Feb 2013.
Mother Name: Deepali Mahajan.

Thanks

Deepali M.
[protected]

Respective Authority
My SBI credit card account [protected] with its bearing card number as [protected]. I have informed about my outstanding as 1, 46, 000/- in November 2015. After making my first payment as 16, 500/- on 10/12/2015 I had opted for full and final settlement. My total outstanding at that time was Rs. 1, 30, 671 and settlement was finalized on amount of 85, 000/- in five installments as per my settlement letter dated 08/01/2016 (Attached with this mail). This installment needs to be completed till the date mentioned in settlement letter as 10/05/2016. During the telephonic conversation with your executives he made me aware that I can pay this amount till June 2016. I had paid different installment during this period are as follows:

(i) First Installment: 17, 000/- (11/02/2016)

(ii) Second Installment: 9, 700/- (11/02/2016)

(iii) Third Installment: 10, 500/- (09/03/216)

(iv) Fourth Installment:10, 500/- (20/04/2016)

(v) Fifth Installment :37, 500/- (09/06/2016)

In this period of returning the dues & outstanding, I received various call from your different regional offices like, Indore, Gurgaon, Bangalore etc. Finally the Gurgaon office is regularly in communication with me. So before my final installment I confirmed my settlement validity dates considering the fact that my installments are not of defined fixed amount i.e. Rs. 17000/-. Your executive confirms me that my validity will be up to 11/06/2016.

For my last installment to be paid completely, on 05/06/2016 I asked for arranging the executive. He denies that executive is not available in your area (Previously some executive is arrange in that area). Later on in same conversation I got to know that due to some condition of deadlines I can’t pay it in cash. On 8th someone from your office again calls me and agreed for arranging the executive. Finally, my last installment was collected through cheque on 09/06/2016. At that time I am not clear when I receive my NOC certificates. There may be some time require by you to process my case so it might be generated after a weak of settling all the dues.

Once my payment is completed then again the process of calling from your side starts and I had to reply the same things on so many calls (Average 15-20 calls) from 09/06/2016 to 10/07/2016. Each time your executive commits me that sir your data will be updated soon. Even after it the outstanding messages are continuously hitting my mobile. Recently I approach to SBI Cards Indore where I got the suggestion to report my case to SBI Customer care executive when they call me or I can also mail there.

Day by day the amount gets increasing on my account. Now my outstanding amount increased again to Rs. 70, 000/- which was hassle situation to handle for me. Even after so much o[censored]ncertainties, I again got the call that due to my delayed payment an additional amount of Rs. 7000/- is required for again settling the outstanding as final closure. I had confirmed that offer and ready to pay it same day itself but requires its copy of offer letter with a mail proof. From then I got no call and still waiting to resolve my issue.

My only concern is that, at the time of last installment if I had notified correctly with settlement validity dates then I can approach you to clear it with some additional amount and due charges. But now as the amount goes to peak, I have no other option to mail the overall case to higher officials and executives.

Please look into the matter to resolve the same as early as possible.

Dear Sir,

With due respect we request you to wave the above charges from our account as our account is in the name of Prajapita Brahma Kumaris Ishwariya Vishwa Vidyalaya and this charge is not applicable in our account.

We contact our branch manager several times but no result found.

So we request you to look over the matter and do the needful.

Thanking you,

In Godly Service,

( B.K.KIRAN )
Prajapita Brahma Kumaris Ishwariya Vishwa Vidyalaya
Savings Account no. [protected], Cossipore branch, Kolkata

Note : Related documents attached with this letter

I have mentioned all email that committed by SBI TEAM, right now they did not pic up call and not reply of email.

[protected] Forwarded message[protected]
From: Neeraj Chaudhary
Date: 7 February 2017 at 10:17
Subject: Fwd: Interaction Id- 1-[protected] Fwd: Your SimplySAVE - SBI Card Monthly Statement -Jan
To: feedback.[protected]@ge.com, head.[protected]@ge.com

I am not getting any response, what, s SBI CC service.

[protected] Forwarded message[protected]
From: Neeraj Chaudhary
Date: 7 February 2017 at 10:03
Subject: Fwd: Interaction Id- 1-[protected] Fwd: Your SimplySAVE - SBI Card Monthly Statement -Jan
To: sbicorporate.[protected]@sbicard.com

I am fade up with your service, stop making fool to customer.


[protected] Forwarded message[protected]
From:
Date: 23 January 2017 at 16:12
Subject: RE: Interaction Id- 1-[protected] Fwd: Your SimplySAVE - SBI Card Monthly Statement -Jan
To: [protected]@gmail.com

Dear Customer,

Thank you for writing to us.

Our Team is working on your query and shall revert to you through a call or an e-mail within 5 days. Should we require more time, we will keep you informed.

The reference number of your case has been mentioned in subject line of this correspondence. For faster tracking of your future communication, please revert to us without changing this subject line.

At SBI Card, we are committed to make your life simple and we thank you for giving us this opportunity to serve you.

Yours Sincerely,

SBI Card

Important: Lost card needs to be immediately reported and blocked. To block your card immediately, use our automated IVR channel available 24x7 or contact our Customer Service representatives at[protected]Toll,[protected]prefix local STD code) or[protected]toll free). You can also block your lost card at sbicard.com or through SBI Card Mobile App. Alternatively, SMS Block and send to 5676791.

[THREAD ID: 1-7X2SZRM]
"Please do not delete Thread ID" Message in auto acknowledgement"

-----Original Message-----
From: [protected]@gmail.com
Sent: 23/1/2017 03:51:18 PM
To: [protected]@sbicard.com
Subject: EXT: Fwd: Your SimplySAVE - SBI Card Monthly Statement -Jan

Hi Sir,

I would like to inform you that i do not have SBI card, then why this STMT send to me. please be clear all miss understanding.

Thanks,
Neeraj
[protected]

On 22 January 2017 at 01:24, wrote:
Continue enjoying interest free
period on retail transactions with
Balance Transfer on EMI

To know more & book balance transfer on EMI:
Call 39020202 or[protected]
Log onto sbicard.com
*T&Cs apply
Dear NEERAJ KUMAR,
Please find attached your Monthly Statement for SBI Card number XXXX XXXX XXXX 5062, 19 Jan 2017. We thank you for using the SBI Card and take pride in having you as our customer. Assuring you of our best services at all times.
To view your password protected e-statement:
Please enter your 16 digit primary card number for opening the statement.

Note:
We request you to add our email id [protected]@sbicard.com to your contacts list to effect priority delivery by your email service provider.


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This is an auto-generated e-mail. Please Do not reply to this e-mail. For any queries, you may write to us at [protected]@sbicard.com
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SBI Cards & Payment Services Pvt. Ltd., DLF Infinity Towers, Tower C, 12th Floor, Block 2, Building 3, DLF Cyber City, Gurgaon
–122002. Haryana, India.
Tel:[protected] l Fax:[protected] l Email: [protected]@sbicard.com l Website: sbicard.com
Registered Office: Unit 401 & 402, 4th Floor, Aggarwal Millennium Tower, E 1, 2, 3, Netaji Subhash Place, Wazirpur, New Delhi
- 110034, CIN: U65999DLI998PTC093849

--
Thanks,
Neeraj kumar
[protected]

--
Thanks,
Neeraj kumar
[protected]

--
Thanks,
Neeraj kumar
[protected]

Sir
Dear Sir,
I have a saving account in SBI, Account holder name pankaj singh A/c No. [protected]. Sir, Rs. 150/- is deducted from my account through POS PRCH on dated[protected] .Sir i want to add 150 rupees in sbi buddy mobile application but 150 rupees could not add in sbi buddy mobile app. by online process. I request you to please do the needful action for this deducted money from my account. I shall be ever thankful to you for your cooperation. Thanks and best regards

I deposited rs 6500 through CMD on dt 6/2/17 at around 8.12 pm at state bank of india, East maredpally, secundreabad. CMD has accepted the amount and while processing it shows hardware error and I didnt get a slip of that transaction and its not yet credited in my account.
Try to resolve this issue so the the amount soon will credited to my account [protected]
Account Holder Name: Binayak Mugri