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State Bank of India [SBI] Complaints & Reviews

1.4
Updated: Nov 19, 2025
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State Bank of India [SBI] reviews & complaints page 87

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H
harit nijhawan
from Gurgaon, Haryana
Feb 13, 2022
Resolved
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I got a call from Ritu Kaushik SBI GURGAON HEAD OFFICE and she was speaking to me so rudely and was being so unprofessional that she does not deserve to be in this customer care industry...The matter was about my closure of SBI CREDIT CARD...Take a strict action against her or I will post this complaint everyday

Harit Nijhawan
[protected]
Mar 18, 2022
Complaint marked as Resolved 
State Bank of India [SBI] customer support has been notified about the posted complaint.
Verified Support
Feb 15, 2022
State Bank of India [SBI] Customer Care's response
Dear Customer, thanks for the details. We will try to resolve your issue ASAP. Please don’t mention your confidential details like Card number, PIN, OTP, CVV, etc with anyone or on any public forum. Do write to us on sbicard.com/email for more details.
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    A
    asimamlan
    Feb 13, 2022
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    Address: VILL CHAKANANTA PO HARIPAL HOOGHLY 712403

    I want to purchase a tatkat ticket on[protected] but money deducted but ticket not booked Transaction ID [protected] of Rs 926.98 Bank Transaction ID paied by debit card OTHPG 581926 IRCTC [protected] But till now no one given my money.
    I complaint Irctc they says contact your Bank no received from Bank, I complaint Bank they says contact IRCTC, what can I do sir please solve the matter please
    MY BANK SBI LA MARTINIER BRANCH ACCOUNT NO [protected]
    [protected] mobile
    ASIM BAG
    +2 photos
    State Bank of India [SBI] customer support has been notified about the posted complaint.
    Feb 17, 2022
    Updated by asimamlan
    Resolved
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      J
      Juli Jha
      from Muzaffarpur, Bihar
      Feb 12, 2022
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      Address: Kalyani Chowk Muzaffarpur Bihar

      Dear sir
      मेरा नाम राजेश कुमार यादव है सर हम दिनाक -7/10/2021 को Yono SBI से 10000 पैसे किसी को भेजे थे, लेकिन उनके अकाउंट में पैसा नहीं पहुंचा था और मेरे अकाउंट से पैसा कट गया था सर हम बहुत बार state Bank of India गए थे, लेकिन बैंक अधिकारी बोलते हैं कि पैसा वापस हो जाएगा. लेकिन आज तक पैसा वापस नहीं हुआ कल हम फिर बैंक गए थे लेकिन बैंक अधिकारी बोलते हैं हम आपकी कोई मदद नहीं कर सकते,
      सर हम बहुत गरीब आदमी हूं कृपया कर मुझे मदद करें इसके लिए मैं आपका सदा आभारी बना रहूंगा

      राजेश कुमार यादव
      मुजफ्फरपुर बिहार
      [protected]
      +2 photos
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        S
        SujithaJ
        Feb 12, 2022
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        Ordered Product & Date : Cello sapphire Thermoware Casserole set-22nd Jan'22
        Order ID :OD[protected]
        purchase website :flipkart
        Order Amount :RS.540
        Return ID & Initiated Date :[protected]
        Product return date : 29th Jan'22
        Reference ID provided by amazon :[protected]

        Description:
        Due to some defects in the product, we decided to return the product on above mentioned date. the return was taken by correct time on the above mentioned date, but still refund was not yet received. At first we reached the flipkart customer care to know the details about refund, they thought as the renfund was initiated by flipkart at correct date as above mentioned . After that they provide reference number too, so default the refund was pending from the bank side. kindly help us to get the refund amount .
        +3 photos
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          K
          khanaslam31
          Feb 12, 2022
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          Address: WARD NO.18 MOHALLA NARDYAN RAJGARH

          Dear Sr
          i am recharge my mobile no. is [protected] by sbi rewardz point . recharge transaction failed and my rewardz point 543 is deducted, recharge not done
          please refund my rewardz point in my a/c

          user id [protected]
          aslam khan
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            N
            nepal singh 98897
            from Noida, Uttar Pradesh
            Feb 12, 2022
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            I have transferred rs 125 money 12 feb 2022 groww app to sbi which is not reflected yet.
            +1 photos
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              J
              Juhil Bezbaruah
              from Nalbari, Assam
              Feb 11, 2022
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              Address: Nalbari , Kalag S.O
              Website: Indian Post

              My items has been dispatched from air lgbi ap tmo assam but after 1 day's nothing shown any updates..
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                V
                vsharma957
                from Jaipur, Rajasthan
                Feb 11, 2022
                Resolved
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                Resolved

                Address: SBI CARDS, GURGAON
                Website: www.sbicard.com

                I ordered a digital camara on amazon portal on 24.01.2019 and paid amount of rs. 39989 through amazon pay using my sbi credit card bearing no . During transaction EMI option was opted for payment. But due to some reason, the order was cancelled same day and the balance was credited back in credit card statement but EMI of Rs 999 was imposed and not cancelled for the order which was not honoured and never executed. Later, penal interest was continuously imposed on EMI of Rs. 999 in subsequent bills for the order which was cancelled immediately on the same day. Now, even after several reminder and personal visit at sbi card jaipur office, penalty imposition has not been stopped and due bill amount has become Rs. 5692 from Rs 999.
                Later complaint raised through INGRAM portal bearing Grievance Number: 2654965 / Complaint Ref No 1-[protected] dated 04.03.2021. It was responded that through amazon pay on 24/1 n same was cancelled and full refund was credited but he has been charged with Rs.999 as EMI. as checked there was no emi generated for said trnx and Rs.999 was debited towards AMAZON STANDING INSTRU MUMBAI on 23/02/2019. also, there was no dispute raised within time frame thus liability lies with customer. further o/s informed and settlement offered.
                Not satisfied with reply. Resolution sought is still not provided even after perusing matter for more than year through various modes. Whatever already known and stated in application itself is reiterated in reply given. Further, it is falsely stated in reply that they have offered settlement. No settlement offered clarifying amount and terms & conditions of settlement till date. The reply is given has no use. It was requested to review the application and requested to provide settlement amount and terms & conditions thereof.
                We are bound to pay what we have spent. We cannot bear the burden of what we haven't purchased ever. Even we don't know Rs 999/- was paid for what, if it is not an EMI as responded by SBI Cards. We never ever did this transaction. It is forcefully and falsely applied. Now we are being forced to pay this with penal interest and all which is affecting my CIBIL score continuously.
                Therefore, SBI cards is requested to either reverse immediately the entire overdue amount charged for the EMI/unknown transaction or offer full and final settlement to clear this falsely imposed principal amount of Rs 999/- and penal interest etc thereon which is stated as due amount of Rs 5692/-at earliest otherwise we do not have any other remedy except take shelter of legal recourse.

                NAME: VINOD SHARMA
                EMAIL: [protected]@gmail.com
                Phone: [protected]
                Mar 18, 2022
                Complaint marked as Resolved 
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                Verified Support
                Feb 13, 2022
                State Bank of India [SBI] Customer Care's response
                Dear Customer, We regret the inconvenience. Kindly write to us at sbicard.com/email with a brief summary of your issue, and the reference number 833379
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                  A
                  Amit Sihag 180
                  Feb 11, 2022
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                  Ajio Initiated refund but not reflected on My Account They asked to Contact bank With reference id
                  There were two pending refund both Copy is enclosed.
                  +2 photos
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                    V
                    vikastiwari07
                    from Hyderabad, Telangana
                    Feb 9, 2022
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                    Address: New mallepally, hyderabad, 500001

                    Dear Sir/Madam,
                    I am Vikash Tiwari, I would like to declare that many unwanted debit transaction is carried out in my bank account.

                    I had received SMS through SBI that the amount is deducted at Rs.295 for DEBIT Mandate fail Charge txns
                    Dt. [protected] every month.

                    I have no active EMI or pending with State Bank of India due.
                    So, verify the fact and please refund my deducted amount as earliest.
                    Thanks,
                    Vikash Tiwari
                    +1 photos
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    Feb 09, 2022
                    Updated by vikastiwari07
                    SBIN0008027 (used for RTGS and NEFT transactions)
                    MICR Code
                    [protected]
                    Branch Code
                    008027 (Last Six Characters of IFSC Code)
                    Feb 09, 2022
                    Updated by vikastiwari07
                    A/C number:- [protected]
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                      S
                      SMART SUKU
                      Feb 9, 2022
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                      Address: 2/248 ,Vadakku kadu, kammalapatty (po), mangalapuram(via),salam.

                      என் தாத்தா விவசாய கடன் பெற்று இருந்தார். ஆனால் அவர் இறந்துவிட்டார். தற்போது என் தந்தை அந்த கடனை அடைத்துவிட்டார். ஆனால் இன்னும் நில பத்திரத்தை தரவில்லை. கேட்டால் என் படிப்பிற்கு வாங்கிய கடனை கட்டினால்தான் பத்திரத்தை தருவோம் என்று கூறுகிறார்கள்.
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        V
                        vimal@12
                        Feb 9, 2022
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                        Address: Daraganj Prayagraj

                        I had submitted a request to close the account of my father who is a pensioner owing to his demise. I had submitted the required documents and forms a month back. Even till today, the process hasn't been initiated and I've not recieved the amount in my account. Today they're saying that they've lost the documents. I've complainer several times but in vain. The branch is SBI Daraganj of Prayagraj
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          J
                          jagjivanrram
                          from Siwan, Bihar
                          Feb 9, 2022
                          Resolved
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                          Resolved

                          Address: Vill Sultanpur Po Andar Dist Siwan Bihar 841231

                          I am jagjivan ram so anarath ram, i have a account of state bank of india, i have transaction on 18 Nov 2021 on 05:20pm of Rs. 20000 and not giving any cash from atm machine and i have received a massege from bank your money is deduct from bank but i don't have received any amount and i have raised a many complaints in bank from branch manager but he was denied of any matter and he said that i don't have any authority from atm machine ... I want my money in my bank account . plz help me for this.
                          Feb 21, 2022
                          Complaint marked as Resolved 
                          No any solution by sbi and i don't have any amount recived my account
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          Feb 09, 2022
                          Updated by jagjivanrram
                          Plz help me for this and shot out asap

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                            S
                            ShailendraCh99
                            from Raipur, Chhattisgarh
                            Feb 9, 2022
                            Resolved
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                            Resolved

                            Sir,
                            I have ordered a product ( SAI PRASEEDA Heavy Duty Front & Top Load Washing Machine Stand). It was to be recieved on 9jan. But I have returned my product on 26jan. Amazon initiated the refund on 29jan and it was expected to come on 4feb. Amazon gave me the reference id[protected] but the SBI bank has still not credited my money.
                            This is urgent please help me as soon as possible.
                            +4 photos
                            Feb 12, 2022
                            Complaint marked as Resolved 
                            Fraud Site...
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              J
                              Jayakantarao
                              Feb 8, 2022
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                              Sir, my son name Lokesh yogita mahendra patil, in his account at sbi and correction in name of mahendra VISHWASRAO PATIL instead of mahendra vishwanath patil...since 3 times get round in sbi branch Chalisgaon 0345 but not accept kyc as per suggested branch servent ...and today also my wife gone at branch staff never accept document said that you may submit after 10 to 120days
                              +2 photos
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                                R
                                Revant polisetty
                                Feb 8, 2022
                                Resolved
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                                Resolved

                                Address: State Bank of India

                                Respect sir/madam
                                My name is P.. REVANTH KUMAR
                                I have a sbi credit card from 3 years
                                Limit of 10000/-

                                From 2 years above / first( lackdown ) iam not using my credit card

                                I had lost my credit Card also
                                Iam not using my card
                                Ihad already sent email to sbi at 2 years above to cancel my credit card
                                But there is no response

                                My CARD IS BLOCK FROM 2 YEARS
                                IAM NOT USING MY CREDIT CARD

                                ON REQUEST OF AMO
                                UNT 560/- TO EMAIL TO SBI AT LAST YEAR SBI BANK
                                CUSTOMER SERVICE REPLY ME AS 560/- OF AMOUNT IS TO PAY AS ANUAL CHARGES FOR CREDIT CARD

                                I don't know my credit card number also

                                BUT IAM NOT USING MY CREDIT CARD
                                I HAD ALREADY SENT REQUEST EMAIL TO SBI CANCEL MY CREDIT CARD WITH OUT USING

                                But SINCE iam receiving my pending amount of rs 550/& at last month ON DEC 2021

                                At this month OF JANUARY also again I have received 1100/- pending credit card amount

                                WITH out using my credit card
                                Why iam receiving pending amount to pay

                                At last year also I pay amount of 560/- rs

                                But this year also I received sms & email amount to pay

                                SBI BANK IS NOT TO MAKE WASTE CHARGES TO CUSTOMER AS ANUAL CHARGES ON WITH OUT USING

                                I HAVE GOOD IMPRESSION ON SBI

                                Please check my credit card linked cell number --([protected])

                                &

                                Email address--( revant.[protected]@gmail.com )

                                My SBI SAVINGS ACCOUNT IS [protected]
                                SBIN0005151

                                Please check my credit card statement & clear/remove my pending amount

                                IMPORTANT:-

                                I DON'T KNOW MY CARD NO ALSO
                                I LOST MY CREDIT CARD AT 2 YEARS LAST
                                WITHOUT USING MY CREDIT CARD HOW CAN I HAVE TO PAY

                                AT RECENTLY SBI CUSTOMER SUPPORT TEAM HAS SENT MY CREDIT CARD NO TO PAY PAYMENT

                                REPLY CARD NO FROM SBI --([protected])

                                From 2 years i am paying ANNUAL CHARGES WITH OUT USING ONLY IAM PAYING PAYMENT FROM 2 YEARS

                                MY CARD LIMIT IS 10000 ONLY

                                FROM STARTING ONWARDS
                                IAM PAYING ANNUAL CHARGES WITH OUT USING ONLY

                                NOW I
                                CHARGES + LATE PAYMENT CHARGES ON ANNUAL CHARGES IT WAS TOTALLY--2200/-

                                WHAT SIR WITH OUT USING
                                IT IS THE CORRECT WAY TO MAKE CHARGES ON CUSTOMERS
                                I HAVE GOOD IMPRESSION ON SBI
                                PLEASE CHECK & HELP ME

                                I DON'T WANT MY CREDIT CARD

                                PLEASE CHECK MY DETAILS

                                Please HELP ME
                                REPLY ME ASAP

                                THANKS U SIR/MADAM
                                P REVANTH KUMAR
                                [protected]

                                revant.[protected]@gmail.com
                                +1 photos
                                Mar 15, 2022
                                Complaint marked as Resolved 
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                Verified Support
                                Feb 11, 2022
                                State Bank of India [SBI] Customer Care's response
                                Dear Customer,
                                We regret the inconvenience. Kindly write to us at sbicard.com/email with a brief summary of your issue, and the reference number 831570
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                                  Gaurav baniya
                                  from Hodal, Haryana
                                  Feb 7, 2022
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                                  Amazon refund initiated but not received and refrence number[protected]
                                  Prize product 300rs
                                  +1 photos
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                                    Lakhen Dehingia
                                    from Moranhat, Assam
                                    Feb 7, 2022
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                                    I have ordered a product at in.puma.com on 25/01/2022 and the price of the product was ₹ 4281.23, the order id is[protected], payment made through UPI. When I contacted them after a few days they said my order was not confirmed and the money was refunded on 27/01/2021 to the same mode of payment I used for the transaction. They gave me some details about the refund-
                                    PSP reference:[protected]
                                    transaction id - [protected]
                                    But still my refund hasn't been received in my bank account. When I called them they asked me to contact the bank.
                                    +3 photos
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                                      bhoniyadav
                                      from REWARI, Haryana
                                      Feb 7, 2022
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                                      Address: vpo- luhana rewari haryana 123411

                                      Dear sir/madam
                                      please find the attachment
                                      name- amit kumar
                                      account no- [protected]
                                      mob. no [protected]
                                      sir my account sbi brass market rewari m h or mere account se five times 295 rs debit hue h date 05/01/2022 ko ek baar 295 debit hua h or 07/02/2022 ko 3 baar 295 debit hua h sir mere account pr koi emi nhi h koi loan bhi nhi h. sir please refund my amount.
                                      +2 photos
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                                      Feb 25, 2022
                                      Updated by bhoniyadav
                                      Sir mne bank se pta kiya h wo kah rhe h ki finance walo se emi ka jo charge lg raha wo band krwayo. sir finance wali kah rhe h ki hamari kist time to time aai h hamare pass apki koi pending kist nhi h. aap bank se contact kre.
                                      Feb 25, 2022
                                      Updated by bhoniyadav
                                      sir mere pass loan clear ki noc bhi h

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                                        H
                                        Hrishabh Shah
                                        from DIGBOI, Assam
                                        Feb 7, 2022
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                                        I ordered a product(Allen Solly Men's Sweatshirt) from amazon on 14/12/2021, order no:[protected], and paid 960 on 23/12/2021 when I recived the product.
                                        As the shirt was not of size I returned it on 25/12/2021.
                                        My refund was issued from amazon but is not reflected in my bank account.
                                        My details:
                                        name: Hrishabh Shah
                                        account holder's name: Thakur prasad shah
                                        ifsc no: SBIN0006000
                                        account no:[protected]
                                        transaction date: 23 /12/2021
                                        refund issued no: 25/12/2021
                                        registered mobile no : [protected]
                                        reference no:[protected]
                                        +2 photos
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