Sir i just want to say to you that the I returned the faculty device to amazon and after 2 or 3 days later they initiated the refund process but untill not amount not credit in my account. I talk with Amazon support staff and they say to visit branch but the branch staff not interested in my problem what I do
Feb 1, 2022
Complaint marked as Resolved I order a blueprint thermal printer from Amazon india and it was the faulty product and then I replace it on 20january and they pick up it on 21th january and then the process start and amazon start the refund process on 22januray and say me to wait for 3 to 5 working days but after not getting the refund I called amazon customer care and tell them my problem and they provide me reference number for payment
Hello,
Your refund for the order 404-2724727-3688366 of Rs.3500.00 has been processed successfully on 2022-01-22. The amount should reflect in your account by Next 5 business days.
The Refund Reference Number for the transaction is 202214252697.
In case you do not receive the refund within 5 business days, please contact your bank’s customer care and mention the above Refund Reference Number. Please remember that you will have to call your bank’s customer care center and not visit the branch for this query.
Some nationalised banks may take more time than usual to credit the refund. If your bank is unable to locate the refund with the refund reference number provided, please dispute the transaction as 'refund not processed'. On disputing the transaction, the bank will see a pending refund and will follow the path back to our payment processor to locate the refund.
Hope this helps. Thank you for choosing Amazon.
After that i visit the sbi branch but they unable to solve my problem
What to do and my refund amount is very large for me.
Bank name _ state bank of india
Branch _banarhat
State Bank of India [SBI] customer support has been notified about the posted complaint.