| Address: State Bank Of India,vki Road No 9,bigha Plot With Huge Gate,opposite Maruti Suzuki Showroom,sikar Road,kukar Kheda,jaipur 302013 |
This is regarding my OD A/c with SBI Bank Jaipur Rajdhani Anaz Mandi Branch. On 19.8.21, the bank deducted an amount of INR 12000 from my account in the name of TDS under section 194N (Tax on Cash Withdrawal) of the Income Tax Act.
On knowing the same on 28.8.21, I immediately submitted an application to the bank with the necessary documents (PAN details, 3 Year Income Tax Returns) and conveyed that the tax has been deducted incorrectly and that this income tax act section is not applicable to me as I am an APMC (Agricultural Produce Marketing Committee) registered agent. These details were submitted to the bank prior to this deduction as well.
Despite making an application and submitting the request, the bank did not respond properly and said that the system did not accept my PAN number and hence they made the deduction and you can claim this TDS when you file your income tax return at year-end, etc.
I submitted another application on 21.10.21 with all the documents however, the bank did not credit the amount back in my account.
I was shocked by the response provided by the bank manager as firstly, the deduction shouldn't have been made and second how I will claim this TDS in my income tax return if my PAN no. is not updated. I checked my 26AS (Tax Credit) form and this 12000 TDS was not available there. I highlighted the same to the bank again however, they did not entertain my request.
A few days back they again deducted around 1, 40, 000 from my account in the name of TDS under the same section however, I immediately went to the bank and explained that the section is not applicable to me and the
amount should not be deducted. On my repeated follow-ups, they credited the 1, 40, 000 back on the very next day. However, no action has been taken on the 12000 INR.
This was really disturbing to know that neither the bank staff nor the bank manager has enough knowledge about the applicability of TDS on banking transactions. Further, I submitted my PAN no. long back when the account was opened yet they responded that the system was not accepting my PAN any accepted under the category of a Partnership firm deducted TDS. I explained to them that I am an owner of the proprietorship firm and not a partnership firm. The bank should be aware of the same as my account is with the bank for more than 7 years.
I request that action should be taken immediately and credit of INR 12000 should be made to my account. As a customer, I am not responsible to bear the consequences of incorrect TDS deducted by the bank. Further, the bank did add my PAN no. while making the deduction because of which I cannot claim this amount in my Income Tax return at the year-end.
This is nothing but high negligence and carelessness of the bank and its staff.
State Bank of India [SBI] customer support has been notified about the posted complaint.
My phone number9480464146
Credit card also generated with this fraudulent transaction .now what I do
So clear this issue early as posible and refund the amount pls
My phone number9480464146
Credit card also generated the bill with this fraudulent transaction .now what I do
So clear this issue early as posible and refund the amount pls