State Bank of India [SBI] Complaints & Reviews

I have newly received a Credit Card No.[protected]. My monthly statements have been wrongly sent to some other email id and nearly for more than one year I have not received any statement. I use to pay bill amount only due to the amount shown through SMS and I have no idea about the details of the bills. Please change the email id and send 12 months bills for our records. More over I am not getting proper pin number to operate the credit card. I request you to take immediate action to regularise the above matter.

Dear Sir,
I m retd pension from Indian army vide my first ppo no. s/028429/97 and 2nd ppo no s/corr/095493/98. my retirement date 30/9/1997 after completion of 26 yrs in Rank of NB/Sub. I have my pension in SBI, Trimulgherry, Secunderabad, Telangana State.
A/C no [protected] IFSC- SBIN0002802, br code 2802 in which credited Rs 31156.00 on 09/11/2015 as a arears. this amt may be comparatively less. pls give me the correct figure. I shall be thankful to u.
thanking u.
ur sincerely
JC-748067H NB/SUB BALENDRA NATH ROY.
1-18-45/F202, MES Colony, Alwal
PO - Trimulgherry,
Secunderabad -500015
Telangana State

I have purchased a Item in one store and that time i had used my credit card, my bill amount is 1500/- but my account get debit 2 times for the same transaction and transaction number is 054402 and transaction date is 11 Oct. 2015.
I have try to contact but no any response from bank.

My complaint regarding fraudulently withdrawn amount of Rs 1.02 lacs from my account by Mr SYED holding Saving account No[protected], in Canara Bank at Jabalpur (MP). I.F.S.C code of the Bank is CNRB0000159. before this mis-happening a telephonic call received from Phone No +[protected] at 8.32 AM on 07/11/2015. This number belongs to Customer Care SBI Cards. It means some one of SBI cards who call me also involved in this Fraud and helped Mr SYED for cheating. I would like to find out the employee of SBI card who involve in this Fraud. The matter reg to register and enquire the matter is under consideration with Hon'ble SSP Chandigarh vide Reference No PW[protected] dated 07/11/15 at 14.21 PM. Apart from this telephone calls received at Mob No [protected] and [protected] during 7.30 AM to 9.30AM on 07/11/15 help the investigation officer to book the person who are invilved in this fraud. IT is, therefore requested that immediate action may kindly be started under intimation to me. Rajinder Sobti [protected]

ORDER #[protected] is done from Amazon India. For this order the amount 560 is debited from my credit card. during transaction, the amount is debited but amazon india hasn't charged for it and the delivery was converted into Cash. So I have written an email to SBI. They are asking for cancellation slip of Amazon. Amazon has already confirmed they haven't billed this from card. They collected cash. SBI Card ([protected]@sbicard.com) is not crediting money back. Himanshu Amaliyar [protected]

Sir/Madam,
I had my S/B Acc No. [protected] in SBI at NCL campus branch Pune for last 25 years. As it was inconvenient to operate that account after my retirement from my office, I closed that account. At that time, I was informed by the Bank officers/staff that no service charges will be deducted for this purpose, However, Bank has deducted Rs. 342/- for this. Bank website indicates that the charges for account closure would be applicable only if the account is closed within one year from its opening.The same practice is adopted by other banks also. When I approached the branch, the concerned officers informed that it was done automatically by the computer. This act by the bank is against the consumer and amounts to the hidden charges. I am a Sr. citizen of 65 years.

In the light of above points, I filed my complaint to SBI customer care by e-mail to : gm.[protected]@sbi.co.in on 4-8-2015. There was no response. Hence, I sent reminder on the same address on 10-9-15. Apart from, redressing my grievance, it is regretted that they did not even acknowledge the complaints. This is how, the SBI system is functioning.

Therefore, I am approaching your authority by this e-mail to direct the SBI authorities to refund Rs, 342/- which were erroneously deducted by them.

Hope that you will look in to the matter & redress my grievance. Kindly acknowledge the receipt of this e-mail with the complaint number.

Thanks & regards.

Yours sincerely
Ramchandra M. Khaladkar

17/5, Shindenagar, Bavdhan (Khurd),
NDA Road, Pune-411021

Mb :[protected] ; T :[protected]

e-mail : [protected]@yahoo.com

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Payment Failed — SBI — Deducted from account, but transaction failed 1 Review Al alf irnai on Nov 8, 2015 Add a Comment Mark as Resolved I am TUFAIL AHMED SHIAKH VISA card no. [protected] A/C no- [protected], Rs/- 1500.00 has been deducted from mt account on 20/10/2015 at 6:56 pm Txn[protected] POS[protected] during payment of Passport. My passport application number is 15-[protected]. Payment was failed My kind request you to refund Rs/- 1500.00 into my account. My email id is [protected]@gmail.com

I am TUFAIL AHMED SHIAKH
VISA card no. [protected]
A/C no- [protected], Rs/- 1500.00 has been deducted from mt account on 20/10/2015 at 6:56 pm
Txn[protected]
POS[protected] during payment of Passport.
My passport application number is 15-[protected].
Payment was failed My kind request you to refund Rs/- 1500.00 into my account.

My email id is
[protected]@gmail.com

I received a call from [protected] around 3.58 p.m. on 07/11/2015. The caller, a lady, introduced herself as calling from SBI Credit Card Department. She asked for my 16 digit credit card number, the CVV number and expiry date of the card.. She informed that since RBI has put some restrictions of Rewards Point system, my card will be blocked and I will receive a new card with 4 to 5 days. I provided her with imaginary card number, CVV number and expiry date, as being a banker myself, I understood her intention. I am making this complaint with the desire that this fake caller and all related parties are brought to book.

Hello,
i got a call from [protected] and [protected]. they told we are from SBI care service., they told your account is been blocked, so give your card number, they there were 3 transaction. where 9750+4000+440 was been taken from my account, so kind refund the money.

We have applied for an educational loan before 1YR but they are going on extending time to sanction the loan, even though we have submitted the require documents.
I joined PGDM programme in Dhruva college of Management, Hyderabad, depending on the loan. But, now I'm have been stopped from writing semester examinations due to non-payment of the fee. ill not be allowed to take a further class also. so please resolve my problem .

My name is nirav kalola ([protected])

I have added my SBI account for Google Adsense's payment received.

Google has released my payment on last month(21 oct 2015) but still i am not getting my payment from sbi.

i have also cross check with google and they gave me proof of successful transaction. but when i went to SBI with proof they said they don't know about anything and they cant help me even no one has looked my proof.
i am very disappointed with SBI service. there is no one who help us.

i am attaching proof of my payment here. plz anyone help me if you can or guide me what to do.

hope anyone has solution for this...plz help me

Dear Sir,

I have been writing several emails daily to you but have never heard back on time. Yesterday I have written at least a dozen times but have never heard back.

What is wrong with your system? I need to take up this issue seriously with your authority. And I am forced to lodge a complain against your company.

I have authorised my wife Mrs. Radhika Sarkar, mobile no. [protected] to speak to you and get the details several times by writing email to you. But she is not informed anything about my request. She makes calls daily to your helpline no. but every time she listens to the same thing that "we are sorry, we cannot divulge any information to anyone except the cardholder".

I am repeatedly writing that currently I am out of the country and since I am currently staying abroad and my cell phone is not roaming for which I am unable to call you. Therefore I have authorised my wife to get information from you. But you have never paid any attention to the same.

Now I am asking you once again to kindly update me on the status of my request as today is 06 Nov and as per your email you are supposed to write to me by 04 Nov about the status.

I have written to you several times and again writing that I want you to cancel my last transaction as it was not made by me but someone hacked my card for which my credit card no. [protected] has been deactivated by you.

Reply back early or else I have to go to consumer court or cyber crime branch of Indian police as I want my money back.

Regards,

Santanu Sarkar

Hi cunsumer,

atm card= IDBI bank
Term number =S[protected]

This is to inform you that I withdrew Rs.10, 000/- from SBI ATM on 2/11/15 at 19 .39.i dont recieve any amount but i got sms that 10000 has been debited from your account thats not fair i want reverse transfer of my money to my account


regards
raj

Respected sir, iam a customer of your bank in khazipeta branch.it is located in khazipeta mandal and kadapa dist. i applied for atm last 2 weeks ago. it will came in 10 days .by running the days my atm is not came. please take responsibility to send my atm card quickly. thanking you sir. your's truly, srikanthreddy

I have opened my SBI account through SBI kiosk in Kolkata in the Salkia, Howrah branch. My debit card was issued through the machine in the kiosk. I lost my debit card after a few years as my wallet was stolen and I went to my branch to get a new debit card issued. They said I don't have an account there and hence will not issued a debit card. On the second visit, they said I have an account there and I already have a debit card so another card will not be issued. I told them that my card has already been blocked but they didn't agree. So, I don't have a debit card now.

Dear, what is this, even I have balance in my SBI A/C. But due to insufficient balance in ATM machine why should I suffered. Every time SBI deducting 17+9 = 26 INR in my AC. (even how public knows whether ATM machine have money or not) NO.1 worst bank in India. Now a days Banks are starting to doing robbery’s from the publics.( in foreign country’s not like that)

Lines under "" inverted text are written by SBI team. "we sincerely regret the inconvenience that may have been caused to you" Don't show me your fake REGRET, in reality you don't mean it. "your bill generation date can be changed from 17th to 21st only of every month" What kind of joke is going on here?? On 13th Oct, 2015 you informed me via email that I can choose any date from 1 to 25, I choose 25 then you asked for my security check details and NOW, you are saying as per your card type, I can only select 17 to 21, NOW answer my QUESTION. 1. Am I kidding with you people from 4 months and you are giving me the same ??? 2. If you can not change the billing date to 25th then, why you people emailed me earlier?? were you people sleeping at that time?? Haven`t you checked my card type before sending the mail to me?? 3. Why you are sending CANNED messages?? Aren't any human to write my mails?? 4. What do you people think, this is going on?? Check this screenshot:- Inline image 1 "Late Payment Fee: We would like to inform you that in case the payment of at least minimum amount due is not received by the payment due date, the late payment fee is applied at rate of 30% of minimum amount due subject to a minimum of Rs.200.00 and a maximum of Rs.750.00 plus government service tax (as per applicable charges). " Why you people are sending the same content again n again?? I have already received same content on earlier email that i received on 22nd Oct, 2015. Don't you people read previos emails before sending emails???? "Finance Charges: We would like to inform you that in case the payments are missed or outstanding on the card is received less than the total amount due/ total outstanding amount, then interest charges are applied on the balance amount, thus the payment starts revolving on the account, this is also applicable on all the fresh charges incurred, in the same month by the cardholder. The finance charge will be levied at 3.35% per month plus government service tax @ as per applicable charges. Please note that the finance charges will be calculated on opening balance as well as fresh purchases. This process continues till the complete outstanding on your card account is paid in full. We understand the concern expressed in your communication and sympathize with the difficulties faced by you. However, we are not in a position to provide any waiver on your SBI card account. We express our inability to reverse charges on your SBI Card Account. May we request you to keep clearing the minimum amount due before payment due date to prevent further accruing of late payment fee on your card account. May we request you to keep clearing the total amount due before payment due date to prevent further accruing of finance charges. Again??? You are sending me the same SAVED content again n again, I read this content earlier. Why don`t a human read my emails??? Why??? And I asked couple of question on my earlier email sent on 27th Oct, 2015, why don't I receive any answer to my question??? You people just copy and paste the copied content in email and forward it?? WHY?? I am definitely talking to the people of deaf, If not then kindly send a human drafted email that is manually written by human. I will definitely take this to consumer court, let's see if I receive proper update from consumer court or not, thanks. NO HUMANS IN SBI TEAM, JUST COPY PASTING THE CONTENT IN EMAIL, damn it. Below are the question that i asked on my earlier email sent on 22nd October, will I get reply on my earlier email???? "May we request you to keep clearing the minimum amount due before payment due date to prevent further accruing of late payment fee on your card account." Again you are repeating the same mistake, even after requesting N no. of times, I can see that my next payment date is on 10th Nov, 2015 now, how will i make the payment as i will receive my salary on 11th again the same scenario will be repeated seamlessly. Why you people don't understand a simple sentence/request that I keep telling you from June-2015?? I won't be able to pay my next bill on 10th kindly make it 15th, it's my humble request, I don't have time to keep emailing you people. "We understand the concern expressed in your communication and sympathize with the difficulties faced by you. However, we are not in a position to provide any waiver on your SBI card account." If you people are not in a position then do you think I am in a position to pay the late fee that too without my fault?? It's your teams` fault, who didn't listened to my concern and because of it, I am not liable to pay the late fee. "We express our inability to reverse charges on your SBI Card Account." If you are not capable of doing anything then, why didn't you told me in the first preference, I would have closed my account than n there itself. This charges are posted to account because of your team's` inability, I did informed them in JUNE and you accepted my request in OCTOBER and now you are saying you won't be able to reverse the charges?? Does that make sense here?? NO, it won't because, the charges posted to my account due to your team`s fault and you have to reverse it. Don't make me call your service as third class.

from 30-Oct-2015 the SBI card came to blue dart couriour for dellivery, REf no is EV[protected] .Without any call from the dellivery boy status is updating incorrectly that "Consignee'S Address Unlocatable/Landmark Needed". If land mark is incorrect how i alredy received my credit card pin in same address i have given. I called 3 times to the custumer care but no correct response form the blue dart end.as per their statement product will be delliver today, product not yet dellivered.I need quick response from your side as soon as possible. bharadwaj.[protected]@gmail.com

Sir i have a saving bank a/c n0 [protected] in sbi ntpc unchahar raebareli up pin 229406. my father has been transferred from ntpc unchahar to ntpc farakka . i applied to transfer my saving bank account no [protected] from unchahar to sbi andua ntpc farakka murshidabad w.b. pin742236 on 01/08/2015 .my account has been transferred but cif no has been transferred to some other branch( code 4264). you are requested to transfer cif no [protected]from branch 4264 to sbi andua code 7099. with regards vibhu vishnu yasha qr. no fhd 4 ntpc colony farakka post nabarun distt. murshidabad w.b. pin742236