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State Bank of India [SBI] Complaints & Reviews

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S
Subbuji
from Mundi, Madhya Pradesh
Oct 11, 2017
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Address: Indore, Madhya Pradesh
Website: STATE BANK OF INDIA

I sent money to sanjay marshkole and naresh narnaoure of amount 998 and 500 respectivaly which is not received by them but i paid that money from my account. All these transection done on tej which is recently launched by google. They showing waiting for bank. I am trying to contact bank but there is no option of complain or consumer care executive. It has been 2 days.
+2 photos
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    R
    RKbhagat
    from Kishanganj, West Bengal
    Oct 11, 2017
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    Address: Dhanbad, Jharkhand
    Website: AMAZON AND SBI SURVICE

    To,
    The chief branch manager
    State bank of india
    Main branch

    Subject: charge dispute "refund never processed"

    Dear sir

    A refund of 978 rupees was successfully processed on 30 september 2017 to my account, they told me amount will show till 6 october 2017. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

    I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

    I have confirmed with amazon and they have successfully processed the refund

    Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.

    Reference no. Given by amazon: igacbeqhs9
    State Bank of India [SBI] customer support has been notified about the posted complaint.
    I have deposited 25000 from salary account to saving account but sbi deducted 25 rs. if i dont deposit then the bank will charge me for not maintaining minimum balance. this is not fair sbi. u r chrging us alot. please review this charges as we poor people are facing alot these types of chargess... ...
    My cradit card is not active .I have try so many times over phone ([protected] )& reply me that my DOB is not match, but I have type my valid DOB... Thanks.
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      S
      Shikha0684
      from Mumbai, Maharashtra
      Oct 11, 2017
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      Address: 400063

      Hi,

      I had recently applied for tata credit card. I got my card and after few days i got a call and the person who called me addressed herself as tata executive and said this is a welcome call from tata and please varify all your details through ivr.

      She confirmed my exact credit card number, expiry date of my card, cvv number, phone number and address. After that she confirmed my dob and emailid through ivr which was not correct. I informed her that only dob and email is incorrect and rest all information is accurate. After that she said she is updating the dob which required confirmation from my side. After my confirmation i got a message that multiple transaction has been initiated from my card.

      I have raised police complaint, grievance and informed tata.

      I was shocked to know that my emailid and dob is different from what i had mentioned in credit card application. When i asked credit card form copy, i have been told that we can not share with you as you failed to confirm your identity. I dont know who can updated my dob and email id with my confirmation.

      I am shocked to know that the person who called me have all my confidential details like credit card number, expiry date of my card, cvv number, phone number and address. How could it be possible with any internal help.

      I have been told that merchant has not claimed the amount yet and they have raised dispute[protected] againt the claim, amount will not be transferred to the merchant but sla is 18th nov. And today is 11th oct.

      From last two days i am taking follow up with tata but they are not even replying to mails or call. Even though i have forwarded the mail to ceo and head of tata but they are also not replying.

      I want below information and appropriate information:

      I want you not to transfer the amount to the merchant who has not claimed the amount yet.
      Share the copy of the credit card form that i had filled.
      Want to know how and when you changed my dob and email id with my confirmation.
      From where that person, who called me have all my confidential information.
      Why no one is responding to my mails and calls.

      My card should not be unblocked under any circumstances.

      Please refer interaction id[protected] and dispute number[protected] which have all the details of my credit card.

      You can call me on [protected], if you need any information.

      I got the call from tata ([protected]) and told sbi is handling all the tata credit card data and issue. Please get in touch with sbi and if someone have your confidential information than it must be passed through sbi.

      Regards
      Shikha
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        S
        Sankalp Vaghela
        from Anand, Gujarat
        Oct 11, 2017
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        Address: Kheda, Gujarat, 387001

        Dir sir,
        My name is rahul vaghela
        Mo. [protected]

        I went to try to passport payment online by bank of baroda to date : 10/10/2017 to file no. Ah[protected] applicant : rajvi jayeshkumar patel.
        But, i want to try payment first time so error is payment is not successes. But amount rs. 1513.35 is debited in my account.
        After then i will try payment second time and payment is successes. But application payment debited two times.
        So, i will request to your bank
        Please solve my query and refund my payment rs. 1513.35 in my account.
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          C
          Chandansippu94
          from Allahabad, Uttar Pradesh
          Oct 11, 2017
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          Address: 231001
          Website: AMAZON.IN

          To,
          The chief branch manager
          State bank of india
          Main branch

          Subject: charge dispute "refund never processed"

          Dear sir

          A refund of 6489 rupees was successfully processed on 22 september 2017 to my account by amazone. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

          I have called the state bank of india customer service and also the state bank of india branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

          Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
          My refund referance number - igacbeimg4
          My account no is [protected]
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            C
            chandra navin
            from Delhi, Delhi
            Oct 11, 2017
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            Respondent
            Sbi kandey kiroli
            0009944
            Post - kandey
            Distt - pithoragarh uk 262531
            Petisioner
            Navin chandra pant
            Cillage - garau
            Pst - devinager
            Distt - pithoragarh uk 262531

            Honerable sir
            Confurem forum
            Sir
            (1) first this bank show irregularity of my pmry plus loan and after that i complain continue in present.
            (2) i have three stores before demonitarisation first navin general store kandey kiroli 262531 and second pant general store kandey kiroli navin general store stop first because they irregular activity and then pant general store devinagar and mansi coaching classes and computer work but after demonitarisation i have only one mansi coaching classes and computer work 262531 because i have a large lose.
            (3) i write a letter to pm sir because demonitarisation based the order of honerable pm sir. And it is forwaded to finance ministry so 2 january 2017 his decision iam eligible about 10 lakh loan.
            (4) after that i went to sbi kandey kiroli and gave a letter to honerable branch manager. He and his assistant misbehavour. So i again write pmo.
            (5) after that 30 march he called me and i go to bank and honerable manager sir said to me, " your loan will be 5 lakh they agree and prepared the documents and said ca balance sheet required it, s cost is 2000 rupees.
            (6) 8 may loaning process is complete and all the document signature by me and honerable manager sir said the money send to merchant account. And do not complaint.
            (7) when second day money not come than i again file a pmopg and detailed the total event so these officer angry perhaps and mudra loan cancel and blamed me.
            (8) my loan is never npa so they again a plan deposit in bank they ignore and i write to him every time in written.
            (9) 24/05/2017 date i deposit the money my saving account and his assistant saw me but i did not think it.
            (10) 26/05/2017 i deposit in bank 1300 rupees than machine write contact branch. I write quick 26/05/2017 in the email of sbi kandey kiroli but they have no action.
            (11) i urgent deposit in account because 90 days complete my loaning account and 15 date when i go to bank it is rainy day bank guard out me in out side of bank.
            (12) after that bank give me npa notice so they break my fd. But i went to again 29/06/2017 date i went to bank but in this day change of behaviour of branch manager sir and because they success my loan npa i sell my assets but never my loan happened npa.
            (13) date 29/06/2017 i request branch manager sir you stop one month my debit card he take my card and open i deposite cash in my account 2800 and after opening the card 200 and decline it by bank. Then honerable manager sir write his letter he use it is not stop. Sir during this month first i deposit third party account and after that by check some deposit. But third party not cimpulsory.
            (14) so in this way angry with me honerable branch manager sbi kandey kiroli blamed me and they success to npa the account. Thaey are officer and have may rights so they misused the rights.
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              A
              amarjeetsunny
              from Noida, Uttar Pradesh
              Oct 11, 2017
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              Address: Hazaribagh, Jharkhand, 825301

              Dear sir/mam,
              I made a txnt amount 10000 rs date on 07/07/2017 from hdfc pos machine and i got failed massage as well as i got slip also. Again i did txnt same amount and i got successful massage. And two times amount has been debited from my account but i got only one successful massage. I already complaint in customer care executive before one month ago but still i did't get any response.
              Complaint no:-[protected]
              Date of complaint:- 01/08/2017
              Account no:-[protected]
              Amount :-10000
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                S
                sharath Shara
                from Bengaluru, Karnataka
                Oct 11, 2017
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                Address: 560013

                Problem with credit card details my actual date of birth is 22/05/1989 i have sent soft copy of my id proofs still it is not updated i am not able to create my card pin due to this mistake i am not getting proper response from this people.
                We regret to inform you that we are unable to reverse any amount towards the annual membership fee on your sbi card account.

                However we wish to inform you that we have taken note of your request[protected] on miscommunication and we shall get the same resolved at the earliest within 18/10/2017.
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  B
                  bijay16
                  from Chennai, Tamil Nadu
                  Oct 11, 2017
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                  Address: Vadodara, Gujarat, 91
                  Website: www.sbi.co.in/portal/web/customer-care/complaints-and-compliments

                  This is to inform you that i had remitted money in nepal from sbi bank, chakli circle branch, baroda, gujarat dated 30th june, 2017 with ticket size of inr 26500, which didn’t get transferred.
                  I had initiated complaint but nothing has been resolved so far.
                  It’s already 111 days and still the sum is not credited to my account. So i request you to do the needful. Following is the information related to this issue:

                  Acoount name - bijay sunuwar
                  Branch, vitthal udhyognagar branch, anand, gujarat
                  Transaction date - 30th june, 2017
                  Transaction from – sbi chakli circle branch, baroda, gujarat
                  Transaction amt - 26, 500
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    P
                    phTAN
                    from Gurgaon, Haryana
                    Oct 11, 2017
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                    Address: Meerut, Uttar Pradesh, 250002
                    Website: EMAIL I.D [email protected]

                    I applied for fresh passport. Payment of fee was made but even after deduction of money from my bank account, the status on website was shown as ‘failed’. The deducted amount will be refunded within seven working days,. But the amount can not be refund my account that day i lost two transactoin the amount 908.08+900requesting you please refund my amount 1808.08 rupees sir please my one payment refunded me
                    Application reference number 17-[protected]
                    Given name:anabia ansari service type: fresh
                    Type of application: normal
                    Fees: rs. 900 (900.08 including payment charges)
                    Payment status: failed
                    Payment date:03/03/2017
                    Thank youi tried to call[protected] several times but it is always engaged, also dropped e-mail to customercare.[protected]@sbi.co.in several times but got no response.
                    Email i. D [protected]@gmail.com
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                      D
                      dubeytapan12
                      from Hyderabad, Telangana
                      Oct 11, 2017
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                      Address: Hyderabad, Andhra Pradesh, 500049

                      From last 1 year i am continuously contacting sbi people but no one responding.
                      Details -
                      I have taken car loan from sbi jubilee hills branch hyderabad. Branch code 11745. (540000 rs loan amount). Loan account number[protected].
                      Issue -
                      From last 1 year always they are blocking my additional amount (Other than emi value) from my sbi saving account.

                      My total emi value is 12300 rs and due date to pay emi is 5th of every month.
                      This month on 5th october 2017, i was having more than 17000 rs in my account but they blocked all amount and due to that emi is not deducted from my account and on 7th october 2017 they charged. 295 rs for late emi fee charges.

                      So if i already have enough balance in my account and sbi people blocked it and due to that emi was not deducted so what is my fault.

                      They can not say due to security reason they blocked because i already paid additional amount 230000 rs for my loan. So there is no reason of security.

                      Action -
                      From last 1 year always they are blocking money. So many times i called customer care and raised complaint online and always its routed to branch and no one responding from branch.

                      I sent email to nodal officer and branch more than 5 times but no one responding.

                      Below is details -

                      1. October 8th 2017 sent email to sbi.[protected]@sbi.co.in, agmcustomer. [protected]@sbi.co.in, agmr2. [protected]@sbi.co.in, cmcsr2. [protected]@sbi.co.in but no one respond.

                      2. August 7th 2017, sent email to agmcustomer. [protected]@sbi.co.in but no resolution or followup done for issue.

                      3. January 6th 2017 sent email no response from sbi.

                      4. November 22nd 2016 raised complaint online - vl[protected].

                      5. September 29th 2016 raised complaint online - ai[protected], no response from branch.

                      6. September 19th 2016 sent email

                      I called so many times on branch number - [protected] but either its coming busy or no one attending call.

                      In big city its very difficult to go branch always for this issue. As always they are blocking and no one responding.

                      Need help for this.
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        nvr_85
                        from Hyderabad, Telangana
                        Oct 11, 2017
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                        Address: Hyderabad, Andhra Pradesh, 500090

                        Sir,

                        On october 10 2017 one fake person called claiming to be from sbi bank took details of my fathers sbi bank account credit card and made unauthorized transactions to :
                        1. Www olacabs com gurgaon in : rs. 7, 000
                        2. Idea payment mumbai in : rs.5, 000
                        3. Memo debit : rs.7, 859
                        We noticed it after 2 transactions and immdiately notified sbi to cancel the card. Is there anyway we can claim the lost amount.

                        Thanks
                        Ramana
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                        Oct 09, 2017
                        Pukki13's response
                        They said any recharge has not done
                        I use my debit card for payment to make my trip app. But payment get failure and my amount debited from my account two times 696 & 696.
                        The transaction id is
                        1) JU[protected]MAKEMYTRIP
                        2) JU[protected]MAKEMYTRIP

                        ola money fraudulent transaction - Comment #2880568 - Image #0
                        Online shopping cheating ... I see one of television add .. then am contact that persion .. finally he cheated me 33, 500Rs
                        Am deposit three times in different three SBI account .. his online fraud group .. plz action to that three account holder .. that account holders thieves . Plz help

                        ola money fraudulent transaction - Comment #2880571 - Image #0
                        ola money fraudulent transaction - Comment #2880571 - Image #1
                        ola money fraudulent transaction - Comment #2880571 - Image #2
                        Recharge showing successful but yet not reached
                        I complained in vodafone that recharge has yet not reached but they said reacharge has done.

                        ola money fraudulent transaction - Comment #2880597 - Image #0
                        [protected] Rs 59 deducted from my account. Last time when I complained they said to keep minimumbalance of rs 5000. So I kept rs 6000 still the amount got deducted.

                        What is this happening, please provide proper reason for cutting amount so next I will take care.
                        19 th jully 2017 i have recharge my JIO network Rs 399.That amount Dr my A/C, but Din't Cr Jio A/c.That Amount Went To Suspense A/c.I have given a complaint to Tiruchendur Brance.No result.What Can i do?

                        SBI A/C No:[protected](Tiruchendur Branch, Tuticorin Dist, Tamilnadu)
                        IFSC CODE SBIN0000776.
                        Sir,
                        I was applied my ATM card 50 days ago.
                        It delivered my past address and returned to post office.i was consulted both post office and bank.but there was no information.i was waiting for it.
                        But card not delivered yet.
                        Speed Post no:EA[protected]IN.
                        My details are:
                        Name:B.venkatesh.
                        Ph no:[protected].
                        Please solve my problem.
                        Caller ask to provide him AADHAR CARD No to unlock my ATM CARD. Caller mentioned that he is calling from Bandra Kurla Complex SBI office. When I said, I will reach with AADHAR CARD send me your office address, immediately he disconnect the call.
                        When I call back repeatedly to above number either I got number busy or caller disconnect the call.
                        No response from the customer service regarding payment update in credit card ( payment done but not updated in credit card ) & even i want to close the account permeanently.
                        My ATM Card Dispatched On 29 Aug'2017 By Speed Post . Speed Post Reference No. Is AQ[protected]IN . I Didn't Get My ATM Till Not Yet Received To My Address Which Mention While Applying My ATM. Kindly Inform My Contact Number [protected] As Soon As Possible Urgently Required The ATM. Regards////////
                        Hello sir iam kakasaheb baburao narale ac no [protected] br ambad sbin0012488 my ac hold mo no [protected]
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                          H
                          himanshu chadar
                          Oct 11, 2017
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                          Address: Jabalpur, Madhya Pradesh

                          Shayad ye complaint box help nhi krta, tbhi ye sare incidents hote h sbi me jis tarah isme complaints h, me 19 years ki hu, mene indore se account transfer karaya jbp me branch krishiupaj mandi jabalpur, indore se address change kra dia, yha akr bhi new adress registered krvana th, information k liye, sbi me staff se puchha, vhi pr ek madam ne kaha sir btaenge, sir se jb pucha gya, ki sir transfer kraya h, address chnge karana h, he is not able speak clearly, unhone kya words kahe kuch smjh nhi aya, aisa teen bar hua, tbhi ek dusri ldki ayi, use kuch uske account se related problem th, vo phone me mail chck krne lgi, jisse usko, kuch btana th, isliye mere father ne puch lia ki mjhe chnge krna, h adress, and he spoke too badly, kaha ki apko dikh nhi rha ki km kr rhe h, ek ek ki sun le, this is how you treat your customer, information daant k dete ho, mjhe meri mother father ka account open bhi karan th is bad behaviour k bd hamne dusre bank me apply kr dia
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          I want to pay back the cash withdrawal.. the charges of withdrawal is very very high which was not known to me.. after this I'll be disclosing the same.. not at all satisfied.. tooooooo expensive

                          staff bad behaviour - Comment #2880548 - Image #0
                          Hello sir i am varatharajan 05/10/17 11.00 I am deposited two cheque at devakottai sbi the check collection responsible person is through the counter file my self one by one what responsible the higher posting pepole in public i hate and mentally upset my self.
                          I want to Change My Mobile Number For My SBI Savings Bank Account Through Online Because I was Living Far Away From My Home Town Where The Bank Was Located So i want to change through Online
                          Money was debiting unnecessarily from my account what the reason of my money debiting unnecessarily it is very shameful in this month nearly 380 was deducted from my account last month 250 for what the reason
                          Sir i have faces many time extra and wrong deduction about my sbi account..so please check and provide me the status ?and why this transaction .my acct. no. is[protected]
                          ankit mishra
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                            S
                            satnamwadhwa
                            from Noida, Uttar Pradesh
                            Oct 10, 2017
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                            Address: New Delhi, Delhi, 110018

                            Part-2

                            Reg. Complaint against sbh ludhiana branch manager (Earstwhile) and 4 others for their
                            Indulgence in corruption, frauds, scams

                            This complaint pertains to shri shiva swamy and shri rajesh kumar while they were working
                            In
                            State bank of hyderabad, ludhiana ssi branch as branch manager bm and field officer fo.
                            Both
                            Of them were involved in corruption and frauds and despite that they are getting
                            Promotions
                            Rather punishment for cheating the bank and its clients for years due to their some
                            Godfather. The list is very big and i have just given some instances. Loan of about rs 60
                            Lacs
                            Was sanctioned to m/s sigma exports international, ludhiana which was engaged in export
                            Of
                            Cycle parts. The unit sent first consignment to indonesia against the bank norms, rbi
                            Guidelines and ecgc norms. As exports were not permitted to this country and thus ecgc
                            Cover
                            Was not available, despite that the goods were allowed to sent by bm and fo for huge
                            Bribe as
                            The unit was new and thought they will get better price. The goods reached malaysian port
                            But
                            The borrower thereat did not pay money and after reasonable time the customs authorities
                            Had
                            To sent the documents back and bank lost the complete money and goods got rusted and
                            Still
                            Lying there or thrown thereat as demurrage charges were so high. Bm and fo kept the
                            Papers for
                            One year in their drawers and did not bother to inform the bank controller at delhi
                            Regional
                            Office and rbi despite the guidelines to do so immediately. It came out only in audit.
                            Bank
                            Lost the whole amount as ecgc cover was rejected for this country and the property
                            Mortgaged
                            To the bank as collateral security found to be fake which was also overvalued by three
                            Times
                            At the time of sanction of loan and at the time of recovery, the sale deed found to be
                            Fake.
                            No action was taken against these guys except they were rewarded in the form of
                            Promotions.
                            The facts were known to shri c. V. Ramana, chief manager advances, delhi regional office.
                            He has
                            Also protected these officials as he was equally responsible for the happening of these
                            Deeds.
                            I also told shri t. N. Prasad about this issue as he undertook audit of the branch after
                            These
                            Happenings but he also kept quite and failed in his duties intentionally and completely
                            And
                            Allowed the bank to suffer in future too. This also cast aspersions on his quality of
                            Audits
                            For other branches too. I agree that genuine mistakes will take place while working but
                            Hiding
                            Scams, frauds intentionally by auditors is too dangerous to express. Even dgm shri v. P.
                            Singh
                            Who was head of shri t. N. Prasad did not take any action intentionally as he was head of
                            Inspection department at that time. This has allowed these guys to commit further frauds
                            And
                            Resort to corruption in future too so only cbi investigation is must against all the five
                            Officers above.
                            Shri shiva swamy and rajesh kumar were also responsible for allowing hawala transactions
                            Worth
                            Humdreds of crores to
                            One of the exporter and importer and these officers minted money like anything and about
                            4
                            Raids were undertaken by dri amritsar regarding this unit.
                            In addition to the above facts, shri rajesh kumar took a lot of money from the clients to
                            Extend undue benefits and favours. Once the account of m/s sona plastics became npa due
                            To
                            Devolvement of lc and the unit was not cooperating, so regional office directed the
                            Branch
                            Manager and fo not to release the nargin money and adjust it in the account. But one day,
                            When
                            Bm was on leave, rajesh kumar released the money to the client after taking kickbacks.in
                            Another case he leaked the confidential inormation to m/s neelam steels for sake of money
                            .
                            The branch had a doubt that this unit is doind some hawala transactions and wrote a
                            Letter to
                            Nepalgunj custom authorities to verify the genuineness of documents but fo told this
                            Information to the party for sake of money as later on m/s neelam steels created lot of
                            Problems for the branch manager.
                            He took goods more than rs 50000 from ludhiana for his brothers marriage and the money
                            Was
                            Paid by the clients.
                            He invested the bribed money in his hotel at kulu.in fact he had a plan to buy one hotel
                            At
                            Kulu as one of the clients shri singla told me as rajesh kumar himself told him during
                            Discussions.
                            Many times he was caught extending benefits in bill discounting commissions by doing
                            Wrong
                            Computations intentionally so as to get money from the parties and once he went to
                            Amarnath
                            Yatra alongwith one client and all the expenditure was done by the client. While rajesh
                            Kumar
                            Took lfc amount from the bank and submitted the papers/tickets paid by client. He went to
                            Amarnath yatra alongwith one shri tarsem gupta, proprietor of m/s tridev industries who
                            Told
                            Me after a long time. If cbi investigation is conducted, many more serious things will
                            Come
                            Out. Otherwise bank will suppress this case.
                            I also request cvc to expedite the other complaints (6 nos) as the bank will dilly
                            Dallying
                            The issues intentionally. I am also in touch with rbi, finance ministry, supreme court to
                            Protect the national interest.


                            Case 2. This is a new case regarding ms darasha kumari when she was a branch
                            Manager in sbh narsing branch, haryana. She failed to create a valid and
                            Enforceable equitable mortgage of the property and put the bank in a loss of
                            Rs.3.00 crores in 1998 as the equitable mortgage was created on photo copies of
                            The property and original title deeds were not obtained. Instead of taking action
                            Against her, she was rewarded by way of promotion. Account became defunct and
                            Bank lost a huge money due to her negligence.

                            Case 3
                            Mr agarwal, m. D of sbh in the year 1997 sanctioned rs 3 crores just 2 months
                            Before his retirement to m/s raj solvex having account with sbh chandni chowk
                            Branch, delhi. After retirement, shri agarwal joined this co. As director as
                            Against rbi directions and within 2-3 years the loan amount escalated to rs.32
                            Crores. Mr agarwal was acting as a mediator between the co. And sbh top officials,
                            To facilitate sanction of loan and pass on commision to sbh top officials. Bank
                            Lost the whole money as the account became npa soon and nothing could be recovered
                            As rs. 80 lacs worth property taken as collateral security was also found to be a
                            Dharmshala at the time of enforcement and could not be enforced and bank lost the
                            Full amount. Simply branch manager was transferred and mr agarwal was told to
                            Resign from the co. So that cbi should not know about their nexus.
                            I will inform that this is one instance i have mentioned and most of the retired
                            M. D. S of the bank had been doing the same job and i have evidences for that too.
                            I know sbi chairman will also not take any action as it was referred to them also.
                            So is the case with cvc. And i can only trust only the honourable supreme court
                            Only to save and protect the nation and public from the clutches of these
                            Criminals.

                            Satnam singh wadhwa

                            Shri rajesh kumar erstwhile field officer, ludhiana branch for his involvement in
                            Hawala
                            Transactions alongwith the then branch manager shri shiva swamy for more than rs 100
                            Crores of forex
                            Transactions allowed through the branch and one case where bank lost about rs55 lakhs in
                            M/s sigma
                            Exports international as the fake collateral security in the form of property were taken
                            And loans

                            Were
                            Sanctioned and fema violations were permitted. This is only a brief and details are
                            Submitted to cvc.
                            (Ii) smt darasa kumari — bank lost more than rs 3.00 crores due to her negligence and
                            Original
                            Property documents were not taken and punishment was given in the form of promotion.
                            (Iii) shri ravindhra kale — he sanctioned housing loan to the same borrow of sbi who
                            Cheated both

                            The
                            Banks, no title deeds were available, no house constructed, borrower was also
                            Untraceable, case was
                            Dropped against him due to some presure from officers association.
                            (Iv) shri aggarwal and shri thanu pillai — both of these retired managing directors of
                            Sbh joined

                            The
                            Two different companies for facilitating loans by the top officials of the bank and took
                            A bribe and
                            Later on accounts became defunct and bank loat rs 32 crores and rs 8 crores in m/s raj
                            Solvex and m/s
                            Century oils ltd. And there are many cases in the bank like this.
                            There are many cases like this in the bank and these are only a few illustrations. Public
                            Money is at
                            Stake as these officers are eating away the public funds.

                            Egarding hawala transactions — a big issue
                            It is a big issue concerning the country and rbi also may be missing it in its audit.
                            Though the
                            Guidelines are there but not followed by many foreign exchange branches knowingly or
                            Unknowingly and
                            The result is this in all banks. Modus opearandi... Whereever the units receive full
                            Advance payments
                            And there the fake/bogus bills are prepared and some branches give the forex
                            Bills/documents to these
                            Companies on their request to dispatch directly where branches may not be knowing the
                            Consequences of
                            It.in some cases neither the goods are dispatched fully and documents are sent to buyers
                            As per
                            Understanding and in some cases these units have opened their offices/branch in foreign
                            Countries and
                            It is very simple as money comes in advance form but bills do not go back.in some cases
                            Fake

                            Documents
                            Are submitted where even some officials of customs are also involved. I have seen all
                            This and came to
                            Know only when i handled it practically and i reported the matter of shiva swamy and
                            Rajesh kumar of
                            Sbh ludhiana branch but the issue is closed by the bank and only my complaint to rbi,
                            They told a

                            Story
                            To rbi and issue is closed. This is not a case of one branch and it is happening to a
                            Large extent
                            Through out the country but rbi must take it seriously to ensure compliace of such things
                            And should
                            Not completely dependent on the banks as you have trusted a lot and they have taken you
                            And country
                            For a ride.
                            Media can also help in confirming all this by using their means.

                            I.
                            The list is very large and i can give only some instances which are just tip of the
                            Iceberg.
                            1. Shri r;nujam a retired cgm of sbh was aregular comer to delhi from 2000 onwards and
                            His call girls
                            Bill in five star hotels were paid by the then agm scope complex branch by debiting other
                            Expenses

                            Such
                            As under stationery and so on. This is just one instance for him and there are many
                            Instances like
                            This.
                            When corruption comes characterlessness follows it in most of the cases. He promoted one
                            Girl from
                            Sweeper to clerical cadre against the bank norms and every one knows about this case in
                            Bank.
                            2. One mr banejee retired gm was caught red handed in hyderabad guest house with two
                            Young girls and
                            This gm was bachelor.
                            3. Shri p; raman retired as gm and has a big history. Once he was went to poliuce station
                            When he in
                            Jaipur five star hotel eve teased a foreign lady in the swimming pool and this was a
                            Major issue in
                            Media.
                            4. One gm was caught red handed by sib dept. Officials in h. O.in day time i. E. Office
                            Hours with a
                            Lady manager.
                            5. Even a seniour laison officer used to say that your any problem will be resolved
                            Provided you
                            Arrange for wine and women for directors leave alone other officials.
                            6. One real estate manager used to supply call girls to top management. Some laison
                            Officers also do
                            This job of pimp for top officials.
                            This is the character of sbh top officials and if any one feels that this is not correct,
                            I will
                            Not only prove this but will give you many more instances like this. Why should i get
                            Embarrassed to
                            Write this when those whose are indulged into it, have no iota of shame.
                            7. One mr v. P. Singh who was deputed from sbp was most characterless and even his wife was
                            A drunkard
                            And a call lady. He was once caught even in a bid to rape his some distant relative and
                            You can think
                            What he has done for others.
                            J.
                            In continuation
                            I will mention some instances after the year 1998, however the list is very large as
                            Regards
                            Manipulations in sbh at various levels.
                            1. Manipulations in reporting and recordings in priority sector lendings. How bank
                            Officials inclusive
                            Of top management make fools to the government agencies in this area will definitely
                            Shock you as to
                            Whom you are trusting for years and they are fooling you and cheating the all concerned.
                            Sbh, mumbai main branch had been showing a few accounts worth credit limits of rs 135
                            Crores as ssi
                            Though it were c&i accounts despite the directions of auditors. Then in one year the
                            Branch manager
                            Complying to auditors advice, changed these account's status to c7i advances. And after
                            Some time the
                            Matter came to notice of top management in the meeting and they fires the concerned dgm
                            For changing
                            The status as it will reduce the priority sector lendings and ultimately the status got
                            Reversed to
                            Ssi. There are many cases like this still in this bank.
                            Similarly the advances to warehouses amounting to rs 330 crores were classified as ssi
                            Despite the
                            Auditors instructions to change it and here again top management came into picture and
                            Did not permit
                            To change the status from ssi to c&i.
                            Similarly in hyderabad, mehboobganj branch credit limits to c&i account was classified as
                            Ssi and
                            Chief manager (Sib) that time was deputed to change the status and to whom i also
                            Accompanied. Branch
                            Manager was fired on behalf of the top management.
                            I have seen many ssi units which went for expansion and even financials were indicating
                            C&i status
                            But these were classified as ssi.
                            There are instructiond from top management to show the achievement of priority sector
                            Lending by hook
                            Or crook. Approximately 25% of accounts (Value wise) may not be ssi but are shown as
                            Ssi. Which the
                            Government agencies will never believe but it is true,
                            2 manipulation of data had been a common issue since past years.
                            3. Similarly many real npa accounts are manipulated to show as standard assets by
                            Manipulating or
                            Permitting units to do so by inflating stocks or show very high number whether these are
                            Available
                            Thereat or not. Many cases belong to this category and with honesty if you classify the
                            Accounts,

                            There
                            Will be another 30 % accounts in the books of bank.
                            Satnam singh wadhwa


                            Regarding big housing loan racket by sbh and sbi in delhi and in fact throughut india.

                            Dear sir

                            I am satnam singh wadhwa had forwarded you 8 emails regarding scams, frauds and corruption in state bank
                            Of officials by its

                            Top officials worth more than rs 11000 crores with all the evidences and proofs but unfortunately even
                            After 8 years no action has

                            Been initiated against them despite more than 60 emails/reminders as if it is not a serious case for
                            You while you have been

                            Wasting your time in years for tiny fake and fabricated issues on behalf of the bank and remember the
                            Rules and regulations are

                            Same for all whether an individual or an institution and cbi just cannot be biased to one and against
                            To others under the same

                            Conditions. If cbi is biased for one then how the justice will be done and what will be the reputation
                            Of cbi in the world.in such

                            A serious case neither you have taken any action against the top officials of sbh nor you have
                            Responded to my emails since the

                            Year 2008 when i forwarded the first email to your hyderabad office. Remember cbi is not the king of
                            India and has to function

                            As per the constitution of india and if you are biased and not doing your duties as per rules of the
                            Land you are supporting the

                            Criminals and culprits then you are equally liable for punishment too so do not think yourself as god
                            And treat the bank top

                            Officials as criminals only who have cheated the public and it is still going on starting from sanction
                            Of high value loans without

                            Collateral security, manipulations of financials, raising of fake bills, even their call girls bills
                            Are paid through branches which i

                            Have seen myself.

                            So if you do not reply to my complaints within 4 days, i will be constrained to proceed legally against
                            All the culprits and who are

                            Protecting them i. E cvc, rbi etc and once this issue came to the notice of public, half of the indian
                            Banks will simply collapse

                            Within 2 days with multiple black spots on such controlling institutions. The honourable supreme court
                            Is already aware

                            About these facts. So if you want to maintain your reputation and dignity you must go ahead with
                            Investigation against such top

                            Officials and stop harassing the honest and innocent officials under duress from such officials. If you
                            Do your duties honestly

                            About 95% officials of the bank will get dismissed but i will not leave it as injustice has been done
                            With me by sbh and cbi.
                            Now i am adding some more cases pertaining to housing loans in banks as i studied many cases in delhi
                            After a case was files

                            Against me as i had worked as a branch manager for the first time in the bank as i joined as a
                            Specialist officer and bank forcibly

                            Posted me as branch manager against the bank rules to do so and i never worked in the branches except
                            At head office. I came

                            To know many things happening at delhi bank branches especially for sbi and sbi group in delhi and my
                            Findings are as

                            1. There are about 400 companies at delhi engaged in the sanction of loans from the banks.
                            2. There are more than 65 % of the housing loan cases in delhi alone which are sanctioned in the areas
                            Where even approved

                            Plans are not sanctioned by the municipal authorities
                            3. These facts are not only known to the banks top managements and in fact they pressurise the branches
                            To sanction such

                            Loans as they are forced to improve the business in this segment and very very good accounts are not in
                            Existence and if are, they

                            Go to sbi, hdfc and icici and they too finace such loans as there is no choice or otherwise do the
                            Business or close the bank.

                            Then who is responsible for such things, it is top management only as otherwise the officers are made
                            Scapegoats. And thhe

                            Directions are given in the meeting at various levels, training centers, circular guidelines etc and
                            Pressures from the controllers

                            Of the branches.
                            4. Hundreds crores of loans in this sector are being sanctioned by each bank every month in delhi
                            Itself and the position is

                            Even worst in other areas too. Even rbi latest guidelines are not being followed
                            5. Even in many cases the title deeds of the housing properties are fake and are difficult to identify
                            By the branches as they are

                            Just coloured copies as i have found in my research here at delhi.
                            6. Even some cases the housing properties are not available, title deeds are inginuine and even
                            Borrowers are not available and

                            In one such case even two banks i. E. Sbi and sbh pune branch sanctioned loans to the same borrower (Not
                            Traceable), no house

                            Is in existence and i had complained to sbh and cbi, cvc and rbi but no action was taken against mr
                            Ravindra kale as branch

                            Manager.
                            7. Cbi has to do justice with every one and has to dismiss about 95% bank officials on these lines as
                            They have registered a false

                            Case against me otherwise i will go to court for justice while making the concerned competent
                            Authorities too and bring the facts

                            To the notice of all in this world.

                            So i request the cbi to initiate action against all the officials of sbi and sbi group especially sbh
                            Immediately and book the top

                            Officials of the banks immediately who have worth crores of property acquired through bribery and
                            Corrupt activities.
                            As it is very old matter and no action is being taken by you too and your non response within 5 days
                            Will indicate so many

                            Things. I hope you will do justice in the matter and will avoid tarnishing the image of cbi at least as
                            Afetr knowing these facts

                            And further no action on that will lead to breach of trust by the public who will never belve you again
                            And i do not want that you

                            Should see such a day in future as once the trust lost in such cases where all the evidences are given
                            Can never be regained.
                            I will also forward this email to the honourable supreme court and others for their perusal or
                            Necessary action.
                            I still hope that you will maintain the respect and honour of your institution and investigate the
                            Matter on an urgent basis

                            Starting from housing loans in delhi by sbi group and go ahaed with other issues also.

                            Thanks a lot

                            Satnam singh wadhwa

                            Note: forwarded message attached

                            — original message —

                            From: "satnam singh"[protected]@rediffmail.com
                            To: [protected]@cbi.gov.in
                            Cc: [protected]@cbi.gov.in
                            Subject: fw: sbh exposed -7, hawala transactions
                            Note: forwarded message attached

                            — original message —

                            From: "satnam singh"[protected]@rediffmail.com
                            To:
                            [protected]@sbi.co.in, md. [protected]@sbi.co.in, [protected]@rbi.org.in, [protected]@rbi.org.in, [protected]@iba.org.in
                            Cc:

                            Rajesh. [protected]@nic.in, vivek. [protected]@timesgroup.com, [protected]@zeenetwork.com, [protected]@zeemedia. Esselgroup.com, i
                            [protected]@aajtak.

                            Com
                            Subject: sbh exposed -7, hawala transactions
                            Regarding hawala transactions — a big issue

                            It is a big issue concerning the country and rbi also may be missing it in its audit. Though the
                            Guidelines are there but not followed by many foreign exchange branches knowingly or unknowingly and
                            The result is this in all banks. Modus opearandi... Whereever the units receive full advance payments
                            And there the fake/bogus bills are prepared and some branches give the forex bills/documents to these
                            Companies on their request to dispatch directly where branches may not be knowing the consequences of
                            It.in some cases neither the goods are dispatched fully and documents are sent to buyers as per
                            Understanding and in some cases these units have opened their offices/branch in foreign countries and
                            It is very simple as money comes in advance form but bills do not go back.in some cases fake documents
                            Are submitted where even some officials of customs are also involved. I have seen all this and came to
                            Know only when i handled it practically and i reported the matter of shiva swamy and rajesh kumar of
                            Sbh ludhiana branch but the issue is closed by the bank and only my complaint to rbi, they told a story
                            To rbi and issue is closed. This is not a case of one branch and it is happening to a large extent
                            Through out the country but rbi must take it seriously to ensure compliace of such things and should
                            Not completely dependent on the banks as you have trusted a lot and they have taken you and country
                            For a ride.
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            Helpful
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                              satnamwadhwa
                              from Noida, Uttar Pradesh
                              Oct 10, 2017
                              Report
                              Copy

                              Address: New Delhi, Delhi, 110018

                              Part-1

                              Reg. : complaint against sbh and sbi
                              This has a reference to my complaint against the abivesaid banks through emails dated october 2016 and
                              Your response to that.

                              Seeking hard copies of the complaint.
                              In this regard, i would like to mention that i am an ex-employee of sbh and whatever i have stated in
                              My complaint are just a

                              Few illustrations only and the facts are much more serious and alarming as far as corruption, frauds
                              And scams in sbh are

                              Concerned by its top officials from the year 1995 onwards. Firstly a brief about/overview is given
                              Which is followed by the

                              Detailed information and it is infact already was emailed to you.
                              1. The bank top officials especially sbh are mainly responsible for at least 30-35% of the npa/losses
                              To the bank due to

                              Corruption and scams where the medium and large quantum loans are sanctioned in a planned way to cheat
                              The bank/public

                              Money only which will be clear from my detailed information as these instances have happened and are
                              Known to many officials

                              In the bank and i have studied more than 350 loan proposals and i know as how the financials of the
                              Companies are

                              Fabricated/manipulated by the companies/chartered accountants in nexus with top officials which account
                              For a major chunk of

                              The npa accounts in addition to the genuine npa accounts.
                              2. Banks know and are responsible in many cases of hawala transaction cases and i exposed them in one
                              Case of ludhiana

                              Branch with mr rajesh kumar as field officer.
                              3. Bank has promoted many officers who made the bank to lose a lot of money where even properties taken
                              As collateral security

                              Were found to be fake/bogus and i reported a few cases to the sbh, rbi but all in vain and there are
                              Many such cases in the bank

                              And it is losing a huge money every year.
                              4. Crores of rupees every year are spent by raising bogus bills by the branches, controllers and head
                              Office officials
                              5. Crores of rupees are being paid unauthorisedly every year to the temorary staff not shown in the
                              Records and against the rbi

                              Guidelines by appointing 1-2 staff on temporary and unauthorised basis.
                              6. Banks retired md, cgm and gm join after retirement many companies to facilitate enhancement in loans
                              And pass on the

                              Bribed money to the sanctioning authorities and many such accounts have become npas and bank lost huge
                              Amount in such

                              Cases. About rs 38 crores were lost in chandni chowk branch where two mds had joined two different
                              Companies after their

                              Retirement as directors against the rbi guidelines and bank paid a high price for it and there are many
                              Such cases in the bank

                              Where crores of rupees are being written off every year and it is happening in almost all the big
                              Branches of sbh which might be

                              True for sbi too.
                              7. The bank has lost a huge money in npas recently and the actual amount is much more than this which
                              Will be

                              Exposed/reflected in near future and if the control over such issues of corruption is not
                              Excercised/guilties/criminals are not

                              Punished such things will continue forever and the honesty of such top officials every one in the
                              Country has seen in

                              Demonetisation.
                              8. I was also in a team of three officers who had undertaken study of npas in the banks a few years
                              Back and found serious

                              Irregulaties/gaps/flaws/wrong appraisals etc which are responsible for major npas and you can see the
                              Npa files which will tell

                              Everything.
                              9. The nexus between the top officials and officer's association is another serious area responsible to
                              Encourage corruption as

                              Officers associations also settle many such cases of officers after taking a huge money from them and
                              One mr harshvardhan (

                              Chairman/secretary of officers association) is such a person who has acquired a lot of assets by such
                              Means.
                              10. Bank top officials acquire a lot of assets after retirement and most of gm and md belong to this
                              Category as corrupt money comes out after retirement which you can verify on selective basis as the
                              List is very big as most of top

                              Officials are involved/are corrupt and have taken gold bricks/flats etc in big loans and even one of
                              The most honest md mr

                              Mehrotra used to tell that he was offered gold bricks when he was md but he never did any wrong
                              Thing/sanctioned wrong

                              Loans but others are doing so. Mr lal used to take one flat for the home loans sanctioned to the
                              Builders for residential projects

                              And for other loans too. Mr khandelwal, md was also most corrupt and has a lot of properties in delhi
                              And punjab etc. Mr

                              Ramanujam was another corrupt official who even spent rs 25 lacs on a hanuman temple in his house at
                              Banjara

                              Hills, hyderabad and these are just not even the tips of iceberg. Amitab guha was another corrupt md who
                              Openly misused

                              Banking machinery, staff on the ocasion of his daughter's marriage and used training
                              Centre, food, cars, officials for many

                              Days, guest houses freely and more than rs 10 lakhs were spent by bank for him unathorisedly and how
                              Much money he might

                              Have taken for sanctioning loans and one loan case from chennai had come through retired cgm, shri
                              Ganeshan for rs 20 cr

                              But the need based loan requirement arrived at rs3.5 cr and he called me too for discussion and put
                              Pressure for giving the

                              Appraisal report for rs 20 crores but i did not agree to that as my report was based upon facts and
                              They were after me and

                              Hatched a conspiracy against me and spoiled my career for being honest. List is exhaustive and the
                              Factual position is very very

                              Grim and if this continues, the public money will be eaten away by these termite type top officials in
                              Future too. These are only a

                              Few instances as there are many such instances in each individual case and they are realy very
                              Characterless too and one will be

                              Shocked to know about it as what happens in five star hotels, guest houses, bank premises and liason
                              Officers can give the full

                              Details and this list is also too big.
                              11. A big racket is going on in the housing loans sanction as i have mentioned for delhi which is
                              Applicable for sbh and sbi for the country as a whole under the directions of top management of the
                              Banks.

                              The details are given hereunder.



                              From:
                              satnam singh wadhwa
                              hyderabad-500029
                              date: 3-5-2008
                              the director,
                              central bureau of investigation
                              new delhi

                              reg. Complaint regarding scam/frauds/bribe etc against top officials of sbh

                              1. I am satnam singh wadhwa from state bank of hyderabad and working presently at
                              Technical consultancy department, head office, hyderabad. I had been victimized by
                              The bank during the year 2003 by fabricating a case/ hatching a conspiracy and the
                              Case was referred to cbi. My main fault was that i brought certain illegal
                              Activities taking place in the bank, to the notice of top management which was not
                              Digested by them as a few retired general managers were also involved. I had to
                              Reveal this information as i was being harassed by the inspection/ vigilance
                              Department of the bank on the instructions of shri v. P. Singh who happened to be
                              Dgm (Inspection) at that time and he was in dispute with my dgm, delhi. As he could
                              Not say anything to the dgm, delhi directly while auditing the delhi regional
                              Office and branches under its control, he preferred to harass the branch managers
                              Such as chandigarh branch, panchkula branch and ludhiana branch. Shri v. P. Singh
                              Took the assistance of shri r. P. Handa in fabricating the case as shri handa was
                              One of the customers of ludhiana branch who was involved in hawala transactions
                              And i closed his account. All other information is available with yourgoodselves.

                              2. I am writing this letter to bring it to your kind notice that the innocents
                              Are being torchered in the bank and the real corrupt officials, persons involved
                              In serious scams and frauds are going scot free. I have enough evidences to prove
                              That the bank top officials are involved in anti-national activities, anti - public
                              Activities, anti rbi/finance ministry actions/ directions. As per my assessment
                              The bank is a defunct bank with thousand crores of negative net worth due to
                              Actual losses if we go as per rbi guidelines in reality and the balance sheet of
                              The bank is also a fake/bogus one. Lot of scams are being suppressed by the top
                              Management especially wherever they are involved. Top management officials have
                              Crores of properties acquired by corrupt means.
                              3. The actual non performing assets (Npas) are not less than 30% while the
                              Actuals are being shown as less than 1 % as hundreds of npa accounts are being
                              Shown as standard ones while in reality they are non performing assets. I have
                              Given details of some accounts studied by me the details of which are enclosed
                              Herewith. Such accounts which are shown standard and excellent accounts in the
                              Banks books are in really sick / defunct. For instance an account namely m/s
                              Sterling cnc engineers (P) ltd (For details please refer exhibit-1) with sbh
                              Gurgaon branch shows the siphoning of funds to the tune of rs.50.00lakhs for which
                              Additional term loan and working capital loans are recommended and when the facts
                              Were brought to the notice of the dgm, delhi regional office, the account was
                              Closed immediately as fraudulent activities (Bogus stock statements, bogus
                              Balance sheets, bogus transactions, fake book debts against which bank has been
                              Financing to most of the borrowers on bogus chartered accountants certificate as i
                              Came to know on their actual verifications during my studies of such units etc)
                              Were taking place therein for which the bank was very well aware of as siphoning
                              Of funds was permitted by the branch manager itself by allowing drawings through
                              The account of the company for which the required cheques are available with the
                              Branch as evidence.. There are hundreds of accounts like this in the bank.
                              another similar account i. E m/s dairy craft (India) pvt. Ltd (Please refer
                              Exhibit-2) which is excellent as per banks books, was having bogus balance sheets,
                              Siphoning of funds more than rs.40.00lakhs, bogus stock statements, excessive
                              Credit limits etc. And still this account is continuing with sbh, chandni chowk
                              Branch, delhi but enhancement in credit limits was not sanctioned after i brought
                              These facts to the notice of bank executives in my report.in a nutshell when this
                              Is the position of standard accounts as classified by the bank, one can imagine
                              The fate of other accounts of the bank. Thus a big racket is going on in this bank
                              And all the rules and regulations of rbi / govt. Are flouted by the bank to
                              Sanction loans to such accounts which are becoming npas subsequently as end use of
                              Funds are not seen at all and the fake statements are kept on records for show
                              Purpose. Only.
                              4. Another - national activity which results the nation a loss of crores of
                              Rupees as non receipt of income tax because the bank encourages/ motivates those
                              People whose earnings are good but are not paying and do not want to pay income
                              Tax and are not filing income tax returns and intend to avail term loans against
                              Properties. To encourage such people, bank evolved a scheme where no income tax
                              Returns or any other proof of income will be asked from the borrowers and loans
                              Upto rs.100.00lakhs can be sanctioned merely against the value of property and
                              Loan amount can go upto 50% of the value of the property. Initially the loan
                              Amount was rs.10.00lacs but of course the response was good and the bank enhanced
                              The loan limit. About rs.6000 crores of loans have been sanctioned under this
                              Category during past 2 years and one can imagine the loss of income tax to the
                              Govt. Due to the wrong policies of the bank. And moreover such accounts are
                              Classified under priority sector advances and thus depriving the real and genuine
                              Small borrowers from their rights as they do not have properties and thus denied
                              Loans. More than 35% of such loans are virtually non performing assets as the
                              Balance sheets of such accounts are bogus. For instance the loans sanctioned
                              Against properties is being shown as working capital for sme advances while the
                              Stocks are not available in reality or small quantities are available as the loan
                              Amounts are withdrawn from the business and thus the borrowers have to forcibly go
                              For fake financial statements and the bank closes its eyes and virtually the
                              Accounts should be treated as npa as per guidelines. Recently one study conducted
                              On m/s shubh mangla industries, bangaluru, account with sbh rajajinagar branch,
                              Has shown the same thing and when the facts were brought to the notice, the
                              Account was closed immediately. I also enclose the banks revised guidelines
                              (Exhibit-3) for enhancement in credit limits upto rs.2.00crores which is self
                              Explicit as to how the rbi directions for monitoring of advances, end use of
                              Funds, need based finance, collateral free loans upto rs.5.00lacs, waiver of stock
                              Statements etc. Resulting into the accounts to become npas over a short period of
                              Time as mentioned in above case of m/s shubh mangla industries, having account with
                              Sbh, rajajinagar branch.
                              i also enclose a letter (Exhibit-4) addressed to the agm by one of the branch
                              Managers which is self explicit and indicates as to how sbh intends to sanction
                              Loan against properties without caring for sales turnover. This also shows that
                              The sales recorded by them in their books are only 10-20% of their actual sales
                              Due to vat 6% and other problems. This clearly indicates that as to how the bank
                              Is playing a major role in the destruction of national revenue collections and
                              Spoilage of the monetary process of rbi/govt.in fact most of the cases are alike.

                              5. About 25 % of the small scale industries accounts are not ssi at all as those
                              Are become medium enterprises but the bank since years is showing such accounts as
                              Ssi only to satisfy the bench mark for priority sector advances. About worth rs.
                              135 crores of advances to medium enterprises category were intentionally were
                              Shown as ssi despite the instructions of statutory auditors on the written
                              Instructions of top management. Similarly about rs.400 crores of advances to
                              Warehouses (Medium enterprises) are being shown as ssi. About rs.65 crores of
                              Advances in medium category are being shown as ssi units for the same purpose in
                              Mehbubgunj branch, hyderabad. There are so many other accounts like this in
                              Different branches which are classified as ssi units knowingly to achieve the
                              Bench mark and save from the imposition of penalty.

                              6. About rs.40, 000/- crores of medium and large category loans are sanctioned by
                              The credit department, h. O. Of the bank the quality, monitory of advances, end use
                              Of funds will show as to how many accounts are really bad. A recent study
                              Conducted by me for m/s godavari polymers (P) ltd, an account with our commercial
                              Complex branch, secunderabad shows the level of manipulations/ fabrications and
                              Banks control. This account is excellent and standard as per banks books but my
                              Observations were as follows.
                              (I) the account was enjoying rs.3.50 crores of cash credit limits and now the
                              Credit limits were enhanced to rs.8.00crores (Only for cash credit account as
                              Total limits are about rs.16.00 crores). As per my report if we go as per banks
                              Guidelines the unit does not get any limit and the details are enclosed herewith
                              As exhibit-5 so one can imagine the fate of the bank and the level of
                              Manipulations for which bank is also a party and crores of loss to the nation in
                              Different forms and deposit holders in particular as they are the ultimate.

                              7. As per my assessment, there is an average loss of at least rs.65.00 crores
                              Every year to the bank due to manipulations / fabrications of bills, unauthorized
                              Payments, adjustments due to - utilization of banking machinery especially by the
                              Top management of the bank. Some instances are furnished below.

                              (I) loss of rs.8.00crores is due to unauthorized payment to the water boys / the
                              Persons appointed unauthorized at branches/controlling offices of the bank, to
                              Whom the salaries can not be paid but their services are utilized unauthorisedly
                              With the knowledge of the bank and payment is made by raising bogus bills, bogus
                              Petty cash and monthly wages are paid to them. There are one/two such fellows in
                              Each branch and each person is paid rs.3000/- to rs.4000/- every month. This
                              Estimates to about rs.8.00 crores of loss to the bank.

                              (Ii) there is a loss of about rs.10.00 crores of loss to the bank every year due
                              To the payment of petrol charges to each officer while the average expenditure of
                              Each officer is not more than rs.1000/- per month and the reimbursements are made
                              On bogus bills. Thus one can imagine as to how the public money is mis utilized.

                              (Iii) crores of rupees are disbursed to the officers of the bank on the same
                              Furniture & fixtures on the bogus bills supplied by say at h. O by m/s karthik
                              Electricals and m/s pasa. The former supplies electrical items bills and the
                              Latter supplies furniture item bills when both of them have no showroom /shops
                              Except the note books of fake bills and they charge 3-5% as commission for
                              Supplying bogus bills with the knowledge of top officials and the commission
                              Amount is shared upto top executives. This is happening at h. O. Level for the last
                              Many years. Also recently computer loans were sanctioned on the bogus bills
                              Supplied by m/s bharat data products a bogus company who charged rs.500/- for a
                              Quotation worth rs.50000/- all the sanctioning authorities and auditors are well
                              Aware about these facts. There are so many happening like this with the knowledge
                              Of the top officials under their nose.

                              (Iv) mis-utilization of banking machinery is a common thing i. E. Whether cars,
                              Guest houses, training centers, lightning arrangements or any other expenditure.
                              Recently on the marriage occasion of a daughter of top official, the above
                              Facilities were completely mis-utilized without any payment and lakhs of rupees
                              Spent were paid via bogus bills by debiting to bank account.

                              (V) the level of corruption at higher cadres is so high that one of the honest
                              And retired md said once that he was offered gold bricks for sanctioning a loan of
                              Rs.2.00 crores. They have a lot of properties too and the real corrupt officials
                              Are going scot free and innocents are victimized and the same thing has happened
                              In my case too as i endeavoured to arrest the corruption and they made me victim
                              Of that and i am enclosing the letter after which i was made a pray and the
                              Contents of letter are crystal clear.

                              (Vi) not only this even the top executives are joining certain companies after
                              Retirement as director immediately to facilitate sanction of loans and ease the
                              Operation of sharing bribes and thus many accounts have become defunct and in
                              Certain cases bank has lost as high as rs.32.00 crores in an individual case. And
                              Many accounts are like this.in delhi, chandni chowk isbh branch itself bank lost
                              Rs.40.00crores within two years in two accounts namely m/s raj solvex
                              Rs.32.00crores and m/s century proteins ltd rs.8.00 crores where two retired mds
                              Joined as directors and rest is the history.

                              7. Banks own circular guidelines state that many accounts are very serious and no
                              Action is taken against anyone while i had been torchered for doing good business
                              By bringing a loss making branch to excellent profits and saving the branch from
                              Closure. As evident from the circular that even it returns are not obtained, legal
                              Opinion reports not obtained, even title deeds were found fake, no assessment of
                              Loan as it returns are not obtained and loans sanctioned without any basis, no
                              Mortgages created and so on and even then no action was taken against them. I
                              Tried to safeguard the interest of the bank and i was victimized for no faults of
                              Mine.

                              8. Top management have been protecting the real culprits despite i have told
                              About a few officials such as shri rajesh kumar earst while field officer,
                              Ludhiana branch and shri ravindra kale, ex branch manager, ludhiana branch. The
                              Information sought by me about these officials under right to information act 2005
                              Is not furnished despite their scams and cheating the bank to the extent of
                              Rs.14.00lacs and other losses mentioned therein. (Please refer exhibit-6 and
                              Exhibit-7for details where i sought information under rti act and banks incomplete
                              Reply attempting to protect the criminal elements) and instead of initiating
                              Action against them, simply it is replied that verification auditor has not
                              Mentioned anything about the income leakage while hundreds of vouchers are
                              Available in the branch as an evidence but the attempts are being made to protect
                              The criminals and cheats which also encourages others to resort to such
                              Activities. Moreover verification auditor is also a human being and can commit
                              Mistakes and there is nothing wrong in cross verifying the things if someone has
                              Given important information in the interest of the bank and the public. Similarly
                              Shri ravindra kale, when he was as branch manager at pune branch, sbh sanctioned
                              One housing loan to one borrower on the fake title deeds and the same person had
                              Also taken another loan from sbi also and both became defunct as the borrower was
                              Not traceable and repayments were not forthcoming. Please see as to how the
                              Management has saved sri kalethey have obtained a letter from the successor of sri
                              Kale that the title deeds are genuine and the case was closed forever while the
                              Facts are entirely different. I brought this information to the knowledge of top
                              Management but no action was initiated against him.

                              9.in a nutshell, the above facts are not even the tip of the iceberg and if you
                              Really want to save the bank, public interest and the nation, sir, you must do
                              Something immediately that will be the real service to the nation and the public
                              At large and the lesson to the real corrupt officials.
                              10.in addition to the above, certain benefits are extended to the persons known
                              To them. As in the past certain officials who are having their house at hyderabad
                              / secunderabad are extended leased facility by the top executives as against the
                              Contravention of the rules and regulations of the bank extending a benefit of
                              About rs.[protected] per month while the other similar cases had been denied such
                              Facilities.


                              thanking you,



                              yours faithfully,



                              satnam singh wadhwa

                              To continue as part-2
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              Oct 06, 2017
                              SHYAM DEO NONIA's response
                              Sir hmare pas 1 or 2 ka coin nhi liya ja rha hai chif manejar bo le nhi lenge apko jha jana hai jao hme koi kuchh nhi bigad sakta
                              Wrongly debited by s. B. I 8000 from my account .my account no. Is [protected]
                              Sir urgent solve my problem
                              FIAEPSONUSWDLRF:67031360431899338800170 TRANSFER TO SAVE SOLUTION PVT LTD THAT IS THE MISTAKELY DEDUCT:
                              My mobile no. Is [protected]

                              corruption - Comment #2880460 - Image #0
                              corruption - Comment #2880460 - Image #1
                              Sar hmare pash 1or 2 ka coin Rs 400 ka tha ham gaye apne bank branch 7071 to hmare chif manejar bole ham nhi lenge ap ko jo krna hai kar lijiye jiske pas jana hai op jayiye kamara koyi kuchh nhi bigad skta hmne helpline pe kamplen kiya blok kardiya gya ayesha hi hoga to ham grib kha jaye sir niwedan hai hmari madat kre
                              Dear Sir/Mam,

                              I Gautam Kumar Jha is a costumer of your company SBI having ifsc SBIN0000090 account no [protected]. With registered mobile no [protected].
                              Kindly inform me why amount of rs.14083 has been dedited without any prior information .
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                                Kunwar Abhishek Pratap Singh (KAPS)
                                from Nanpara, Uttar Pradesh
                                Oct 10, 2017
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                                not receiving otp for new pin generation.

                                Address: Gorakhpur, Uttar Pradesh, 273001

                                I was trying to generate a new pin for my sbi account's atm card. I am not receiving any otp from sbi to my registered mobile number. I am receiving otp for other online payments but not receiving otp for new pin generation. I contact sbi branch and customer care support both but my problem not resolved. I try 3 ways to get otp - via sms, via atm machine and calling to customer care support. I try many times. Please resolve my problem. Thank...
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                                sanjulag
                                Oct 10, 2017
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                                Address: Ludhiana, Punjab

                                Dear sir/mam
                                I am sanjula sharma having account in sbi pau branch, ludhiana.
                                Presently, i am in germany on training and tried transferring an amount of 1000 euros from my host (Dr christian möllers) account which is in ingdiba branch at göttingen germany on 14th sept, 2017.
                                It is surprising that i have not yet received any amount in my indian sbi account at pau branch ludhiana.
                                I tried to contact ingdiba branch at göttingen germany regarding the transfer but according to them money has been transferred and they provide me the details they were having with them and told me that they can’t help anymore.
                                Consequently, my husband (Dr. Anoop ruthwal) who is in india tried to contact sbi pau branch, ludhiana manager (Mr. Kuldeep contact no. [protected]) and has provided him all the necessary details but have not received any help from him since past 10 days. He is misleading us asking us to contact him on so and so hour of the day. Now he has stopped picking my husband phone. If he can’t help then he should at least guide us through the way for tracking the money. This response shows his irresponsible behavior and negligence towards his duties.
                                We are highly disheartened to bear such response of the sbi personnel.
                                This is very unfortunate, that a leading branch like sbi is treating its customers like this.
                                Please let us know at the earliest what we can do to track the amount or give us some reliable person contact from sbi branch.

                                Thanks and regards
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  Sunil selkare
                                  from Murwara, Madhya Pradesh
                                  Oct 10, 2017
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                                  Address: Betul, Madhya Pradesh, 460449

                                  I am customer of sbi shobhapur. Dist betul (Mp)
                                  I have transferred 9000 rs through cash deposit machine by following digital india concept of pm modi
                                  But still money has not been received by receiver.
                                  When i reached sbi branch along with written application for sort out this matter, branch manager (Mr varna) refused to accept applications. And the staff looking this matter is also unavailable at seat for solving this matter.
                                  I have to seat over there for 2 hours time 1:30 to 3:30 just to submit application.
                                  As i am working in a firm where wastage of time is not tolerate able. I was not allowed to work that day.
                                  This all happened due to negligence of sbi staff including carelessness of branch manager.
                                  It is also noticed that sbi staff instead of solving any matter they just delays by saying come tomorrow or i am busy. It is also observed that most of the time staff at sbi are busy with phones.
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                    subhashgpta
                                    from Dehra Dun, Uttarakhand
                                    Oct 10, 2017
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                                    Address: Dehradun, Uttarakhand
                                    Website: Debit card not functioning in other banks ATMs

                                    Dear sir,
                                    I am holder of new sbi debit card and when it is applied with correct pin number to any other banks atm, money could not be withdrawn from atm. I have visited sbi main branch, mussoorie 4 times in last two weeks but the officials there are unable to solve the problem. I have given my written complaint there along with other banks atm slips stating reasons for non - withdrawal about 14 days ago.
                                    I am a senior citizen. The sbi atm is at some distance covering steep slope so going there cause inconvenience.
                                    I therefore, request you to please solve the problem at the earliest so that i can use other banks atm situated close to my home.
                                    Thanking you
                                    Sincerely yours,
                                    Subhash chandra gupta
                                    Sb ac no
                                    [protected]
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      Sayed sharif
                                      from Modasa, Gujarat
                                      Oct 10, 2017
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                                      Address: 400097

                                      Hi myself rukhsana sharif sayed residing in malad east mumbai 400097, i have applied for credit card n before card comes in my hand i got a call says call on [protected] for activation, they are from sbi credit card dept i called them as soon as i got the card i have them card no then she was done with the verification then i got a otp i shared that n 2 transaction was done 5000/-rs to payu paymentspvt ltd100 n 3220/-rs to www oxygenwallet.com on asking she said we are giving u discount card one time payment n lifetime benefit of 30%on purchased. Then i went next day to bank they said block the card they r fraud we don't call n ask customer about card no and otp. I block the card n called on the no, but the no is not in service pls help me to get them through the transaction n this should not be done with others. Pls help me.
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                                      Jul 29, 2019
                                      Updated by Sayed sharif
                                      Hi This is Rukhsana Sharif Sayed there is no update n my complaint has not been resolved since October 2017, i have not received any call either from the consumer forum nor Sbi, already complaint Registered with Kurar police stn Malad East pls do the needful at the Earliest. Waiting for positive reply.
                                      On moblie no [protected].
                                      [protected]@gmail.com
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