State Bank of India [SBI] Complaints & Reviews

Dear sir,
A month ago state bank of india, public park branch, sri ganganagar sent me an insurance policy against my 5 years old home loans without my permission and prior information.
The bank official are saying my home will be covered against flood and earthquake.
My city never faced any flood and earthquake in last 40 years. I made my home protected against such losses.
Than why sbi issued me such policy, which is not required by me.
More over why bank issued me any insurance policy without my consent.

I have sbi account in kalpakkam branch, tamilnadu opened long back (Almost 15 years). This is joint account which is used by mother for taking out the cash only. I am not using my debit card and even my mobile number registered is my old number (Which i am not using now).

Recently because bank is asking to update the aadhar details. My mother has visited the bank and submitted the request for aadhar updation. Along with it she also submitted request for new debit card.in the aadhar updation form my new mobile is provided (Mobile number is as per aadhar card). Though we have not given separate request for mobile number updation. We requested the bank to update mobile number as per aadhar.

Till now we have not received any message about updation of my aadhar card or debit card (Probably they have not changed my mobile number as per my aadhar card and message might have gone to my old number)

Last week i have received my debit card also. I have not even changed my pin number.

Today i received a call from this number, [protected], saying he is manager from sbi, and asking the details of my debit card (He knows i received new debit card from sbi). During the call, i told him, i will check with my mother about the debit card and confirm him, but he asked the contact detail of my mother, unfortunately i gave my mother number to him and he immediately made a conference call. This raised the doubt about the authenticity of the call. So i told him i will not give any details. He blackmailed me he will block the card, i said go ahead and block the card and i will speak with bank directly and cut the call. After this i have received message from "ad-iccard, (No number) that my card is temporarily blocked and use verification code 679529 to activate"

Immediately, i have called the sbi customer care and complained about this, but it seems they are least bothered and just took the complaint.

What answer i need from sbi is
1. How did some fraud has information that i have received my new debit card.
2. What is suprising is this person had called in my new mobile number. I have checked my profile in onlinesbi and there is no mobile number mentioned. I assume my new number is not updated till now. How did this fraud person has got my new mobile number. From aadhar??? Even how did he got my aadhar number?? Some one from sbi is leaking my information??

Dear sbi, i know there are lot of fraudster, doing these kind of activities, but calling in the mobile number which is not updated in bank account is very serious issue?

I deposited sbi cheque (I. E own bank cheque) of rs 30000 at neori hills (Bhopal) at 1030hr on 09 jan 18 for depositing in my account. While deposit staff told that amount will be credited in your a/c within 2 mins. But, the cheque was cleared after 3hrs that is also only after my personal visit to the branch on query. Even neft & rtgs to other banks also not taking this much time. Very very slow processing of sbi staff & very shame

Kamamtam rajeevan
[protected]

I deposited sbi cheque (I. E own bank cheque) of rs 30000 at 1030hr on 09 jan 18 for deposit in my account. While deposit staff told that amount will be credited in your a/c within 2 mins. But, the cheque was cleared after 3hrs that is also only after my personal visit to the branch on query. Even neft & rtgs to other banks also not taking this much time. Very very slow processing of sbi staff & very shame

Thank you for using state bank internet banking. Your transaction ref no igacqymzs0 for rs.459.0 on 04-jan-18 22:18

Balance not refunded yet for rs. 459/

I have recharge by myjio app and sbi net banking for recharge of my jio mobile no
Due to slowness od sbi server balance deducted from my account and recharge not received on my mobile
While calling to sbi customer care they are not refund my money
While i call to jio customer care they answered that they have not received money
Please help me

I had applied a credit card with this bank and duly submitted the documents they asked for. They even gave me verification calls and told that my card would be delivered within 10 working days to my home or to my office. However, out of curiosity i just checked the status of my application online and it said that they are sorry to inform me that my application is rejected. There was no intimation or reason that was given me. I am trying to call the customer care but not even able to speak to any customer care representative. I have given my pan card details wherein they can check that i have a regular monthly income and have been paying my taxes as well every year. But the level of irresponsibility is when i trusted this bank have an account with them and still they have no responsibility to get back to give a proper answer with a proper reason.

I am very dis-pointed with sbi bank, over 6 month i did transaction through sbi atm on 5th may at sikandarpur metro station in gurgaon from rbl atm machine that time due some technical issue cash was not dispensed but 10.000 amount was debited from my account, now bank still working on it and saying there is less chance to get your money back. I have done police complaint and visited to bank so many times registered compliant against the same, still didn't get cctv footage of this incident or not refund amount. Request you team please help me, i am very frustrated now with bank service.

Hi,
These debit cards issued and dispatched since 18 sep 2017. However, no clue about it. Contacted bank so many times, they said it will reach soon. They says it is not returned from indiapost. Please let me know where is it.

Fareed abdul hameed
Eb[protected]in
18-sep-2017

Riham dabapu
Eb[protected]in
18-sep-2017

Ahlam dabapu
Eb[protected]in
18-sep-2017

Andulhameed dabapu
+[protected]

To,
The branch manager
Bank name:state bank of india
Location: krishnachandrapur

Sub: transaction decline and account debited (Account no: [protected])

Dear sir/madam,

With reference to above subject line, i did the transaction through aeps center and transaction got declined however, my account was debited.

Please find below the transaction details along with npci status also, transaction receipt attached with the letter.

Kindly process the request and reverse the amount in my account against the same.

Particulars case 1 case 2 case 3
Device code dig1312973
Npci response code
Rrn (Npci)
Transaction date 03/01/2017
Transaction time 12:37:08
Transaction type (Cw/cd) cd
Stan 275311
Issuer bank bin rbl bank
Issuer bank name state bank of india
Aadhaar no [protected]
Amount 2000
Error/response code ds
Remarks issuer is inoperative

Thanks & regards,

Yours faithfully
Biswajit baidya

Customer sign
Customer name :biswajit baidya

Sir,
I am retired employee of northern railway. My pension was regularly coming in sbi main branch muzaffarnagar. However, i have not received pension during dec 2017 for reasons not clear to me. It is confirmed that my live certificate is given and aadhar link is done. Kindly do the needful to avoid financial hardship to me. Regards
Mahavir singh arora
Retd cgc khatauli nr

Ppo no [protected]/dao/dli

I had booked a hotel room through yatra.com using my visa debit card issued by sbi and subsequently i had cancelled my booking. Refund for cancellation of hotel booking yatra reference number is[protected] has been processed. The state bank of india transaction id for the refund of rs. 2407 is rfnd_9la3g6laqfylag. My sbi branch code is 1753 and ifs code is sbin0001753, branch name is cooch behar bazaar, west bengal. But the cancellation amount of rs. 2407 not yet credited to my account. My savings account number is 1045*712. Please credit the above amount at the earliest. Thanks.

Sbi branch, valod (0531) has not sent family pension paper of my mother to sbi cppc, gandhinagar since tow months. My father shri nareshchandra chandravadan pathak was pensioner his ppo no. Is wr/11718/445483. And pansion a/c no. Is[protected] he passed away on 16/07/2017. My mother rama nareshchandra pathak is entitled for family pension. And submitted all the required papers to above said branch, but manager of this branch has not sent submitted papers to sbicppc, gandhinagar.

I created a virtual card no. [protected], online on 22/09/2017 of rs. 8000/- and made a payment of rs. 7249.00/- to e-commerce company and remaining amount of rs. 751.00 yet not credited to my account.

Lots of time i filled complaint online to www.onlinesbi.com but no one help and refund my remaining amt.

I filled complaint no. [protected], they instruct me rush to the home branch for solution.

On 06/01/2018, i reached to sbi, shiv colony branch, jalgaon, i am very surprised the answer gave by bank manager. He don't know about virtual card and unable to help, but i insist to see my account check it, then he only accepted my application and not gave any received / acknowledgement.

My request to sbi customer care officer, please look into the matter and refund the amount.

I am akanksha singh, on 8 jan 2018 at 12.52am without my permission and otp
There is 3 transaction done from my account of total amount 10500.

Details
Inr 3500 in pos [protected] at google *octro inc txn#[protected]

Inr 3500 in pos [protected] at google octro inc txn#[protected]
Third transaction is also of inr 3500 at same site.

I received a call from a person who spoke from the mobile no.[protected] in broken tamil saying my sbi account will be closed if aadhar number is not updated with my account.

Actually i don't have account with sbi and how come on a sunday evening (7th jan'18) a bank staff will call to update the aadhar. He also insisted if the account is not updated with aadhar immediately, it will be closed.

I said, close the account and he immediately disconnected the phone.

Respected sir/mam,
I have made a payment fees rs.4620/- to rto for the tax fee of vehicle by sbi netbanking of a/c no.[protected] on 9-nov-2017 due to any reason transaction was failed and the amount of rs. 4620/- was deducted from my account.
I request you to please solve my problem as it has been about 2 months gone passed still i did not get my refund back.


Requisites
Vikas mishra
Sbi a/c no.[protected]
Branch name: usmanpur, kanpur nagar (Up)

To,
The chief branch manager
State bank of india
Main branch

Dear sir

A refund of 47899/- rupees was successfully processed on 13 dec 2017 to my account. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

I have confirmed with amazon and they have successfully processed the refund and refund reference number is 860183.

Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.

The branch manager
Bank name: state bank of india
Location: krishnachandrapur, south 24 parganas

Sub: transaction decline and account debited (Account no :[protected])

Dear sir/madam,

With reference to above subject line, i did the transaction through aeps center and transaction got declined however, my account was debited.

Please find below the transaction details along with npci status also, transaction receipt attached with the letter.

Kindly process the request and reverse the amount in my account against the same
Customer copy - aeps deposit
Date & time: [protected]:11:24
Terminal id: [protected]
Agent id: dig1312973
Bc name: biswajit baidya
Matm req id: rdi01408
Rrn: [protected]
Stan: 702264
Txn id: 3259116
Uidai auth code: [protected]c685e[protected]eba90c10df7f79
Txn status: success (91) : issuer is inoperative
Txn amt: 2000
A/c bal: 0
Response code: 91
Response message: issuer is inoperative
Customer adhar no :[protected]
Acount no - [protected]
State bank of india

Hi,

I need provisional certificate for my housing loan-[protected] for 2017-18...
I don't have a sb account.. So v don't have internet banking..

Everytime we, non account holders find difficult in getting loan related details and provisional certificate due to dependency on branches

So pls provide some facility for non account holders to download the statement online...

2 refund of 850/- and 410 rupees was successfully processed on 20 sep.2017 to my account. This amount should have been credited to my sbi account by amazon.in, but i have not received the refund till now.

I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

I have confirmed with amazon and they have successfully processed the refund and refund reference number is
Hsbcn[protected] and hsbcn[protected]
Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.