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State Bank of India [SBI] Complaints & Reviews

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Updated: Dec 17, 2025
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P
prakash muddan
from Bengaluru, Karnataka
Jan 14, 2018
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Address: Bangalore, Karnataka, 560053

I had received call from stranger ([protected]) like gift vouchers for your credit card. She had all the details of for my credit card no
But next minutes four transaction debited from my card with four transactions done from my credit card-5000 each for 3 transactions and 10000 for one transaction
I got message alert from bank stating the same with rs 5000.00 was spent on cased endng xxx2387 at airtel pytm-biilldesk on 13th jan 18...

Kindly help us me to get back the fraud transaction. Also, i will lodge police complaint today,
Kindly contact me on [protected]

Please find below the transaction details for reference

For rs 5000- transaction ids[protected] for - idea cell-billdesk
For rs 10000- transaction id394770 for airtelpytm billdesk

Your faithfully
State Bank of India [SBI] customer support has been notified about the posted complaint.
Same thing happened with me. I have also cancelled my credit card. Please update if you find any solution. Keep update the status.
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    F
    farid0808
    from Dhamtari, Chhattisgarh
    Jan 14, 2018
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    Address: 474020

    Sir i have visited 10 times in bank for internet banking but till now i have not got internet banking no any response from bank side either bank manager or employee. He told every time to come tomorrow and i am suffering this problem from last 6 month. Please do needful.
    My bank address :-
    Sbi maharajpur, gwalior
    Branch code - afs maharajpur gwalior, sbin0030373
    [protected]
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      R
      Ranjeetksj
      from Hyderabad, Telangana
      Jan 14, 2018
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      Address: Hyderabad, Andhra Pradesh, 500012

      I have created an imt of rs 10000 on 10 th jan which expired on 12 th jan as it was not withdrwan, but still the amount has not been reversed bank to my account. And also your imt helping is not reachable from 2 days. According to your website fhe money should be refunded instantly. Even the sbi toll free number people are not able to help. So pls get my 10000 rs back
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        D
        Darpan Tirpude
        from Mumbai, Maharashtra
        Jan 14, 2018
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        My sbi card secondary card
        Xxxx xxxx xxxx 0229 was used

        We received following message on register mobile number
        Eur151.64 was spent on your sbi card no. Ending xx0229 at air arabia on 13 jan 18. Remaining credit limit: rs. Xxxxx. Xx.

        We have not used this card and this transaction was not done by me
        Complain number :[protected] was launched at 2000hrs on 13jan 2018 spoke to mr depo singh
        We have requested to dishonor the transaction
        We have already blocked the credit card and requested to cancel the credit card

        As soon as we received this message on phone we tried calling the call center and within 2 mins we got confirmation that this transaction was successful
        After 2 minuets received another message on register mobile number of eur 1.80 at rakuten pricemin
        We also received the following email on register email id the sbi card fraud control send us the email saying :

        Dear cardholder,

        This is to inform you that your sbi card ending with 0229 has been temporarily blocked due to suspected activity. We regret the inconvenience caused and request you to contact our helpline numbers given below for activation of your card or any further queries. You can contact us at 39 02 02 02 or[protected] or[protected]If calling from mtnl and bsnl lines). Our customer service representatives are available from monday to saturday between 8am to 8pm ist. However, ivr & emergency services on helpline are available 24x7 hours. Sbi railways cardholders, please call the 24 x 7 hours railway card customer care helpline at 39021212.

        Warm regards, sbi card

        Looks like they could track eru 1.80 so we are hopeful they will dishonor the transaction of rs eur 151.64 also which was done just 2 mins before this and complain was launched with in one hour of this transaction. We have confirmed that this transaction was not done by us
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          J
          jayakumariyer3
          from Bhimunipatnam, Andhra Pradesh
          Jan 13, 2018
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          Address: 500015

          Dear sir/madam,
          I made one neft txn on 28 nov 2017 by int net banking of my ac
          No-[protected] and its details are as under:
          Beneficiary name:poornamganti shiva, bank:andhra bank, ac
          No:[protected], ifsc:andb0002015, amount:rs 4000/ utr
          No:sbin[protected], irf:1595168
          This amount has been debited from my account and still not credited in
          The beneficiary account. Please take necessary action.
          Jayakumar k, secunderabad-15
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            S
            sreekanthmdas
            from Changanacheri, Kerala
            Jan 13, 2018
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            Address: Kollam, Kerala, 691505

            2016 i approached sbi bank to close my demate account and holding share to do with remate but they are not solving the issue till now, always will tell like complaint is closed. Every year they will charge for demate account. I am behind of this issue past 1year, last week also i report the complaint, but issue is still not yet resolved, please do needful things.
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              L
              ldtiwari
              from Hisar, Haryana
              Jan 13, 2018
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              Respected sir,
              I have an account with state bank of india and i have given my aadhar no[[protected]] to my bank account many times and bank saying that your aadhar has linked by account but problem is that your validation of the aadhar card is pending from npci server. Please sir it is very necessary for scholarship and also for my education. Please sir take action immediately in as soon as posible. Otherwise i will not able to get scholarship.
              Kindly share my details with npci so my aadhar linking status will be activate.
              Name - liladhar
              Mobile number - [protected]
              E mail id - liladhar. Tiwari. [protected]@gmail.com
              Aadhar no.[protected]
              Account no. - [protected]
              State bank of india
              Ifsc code - sbin0005891
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                H
                Harkeshwar Mahto
                from Dimapur, Assam
                Jan 13, 2018
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                Address: West Singhbhum, Jharkhand, 833201
                Website: Q1

                I have already exist personal loan in sbi chaibasa and due to urgent need for marriage i further applied personal loan but cmo of branch declined my loan due to cibil score so i have deposited two write of account which was default of allahabad bank and after deposit all i have attached no dues from allahabad bank but cmo was brutally behave with him just like my caste feeling and say that "हम इस जिले के बैंक का मालिक है तुम जाती छोटे जाती के हो कर हमसे बात करने की कैसे हिम्मत की तुम कही से भी no dues लाओ मै ऐसा रिपोर्ट बना दिया है कि तुमको तुम्हारे service से dismissed करवा देंगे reservation से service ले कर आ रहा है और तुम तो क्या तुम्हारे खानदान को भी नहीं मिलेगा आगे तो इतना bol गए कि तुम्हारे कोर्ट के बड़े साहब लोग का काम किया है वो ही तुमको बर्बाद कर देगा"
                I am feeling very mentally tortured
                State Bank of India [SBI] customer support has been notified about the posted complaint.
                My name is KARLA LOVELL from Texas in the USA. For a very long time, i was deep into financial mess untill a friend of mine told me about CONSUMER LOAN FIRM and how she was helped by the company with an Xmas loan at a very low interest rate of 2% and better repayment schedule.She further stressed that they can help me out of my financial difficulties too.Though i never believed her because i have tried lots of BANKS/CREDIT lenders who could not help me out because of my poor credit score.She advised i should give it a try to be convinced, so i mailed them via [protected]@gmail.com .Behold it went well and after my explanation, they took me through the loan process and granted me the $67, 000, 00 as applied with ease on 26th of October 2017, i have a business of mine and my xmas bills became very much easy.
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                  B
                  Bose Babu
                  from Hyderabad, Telangana
                  Jan 13, 2018
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                  Address: Visakhapatnam, Andhra Pradesh, 530026

                  Dear sir/madam
                  I gogulamudi bose babu to sbi atm with andhra bank debit card on 12 jan 2018. I tried to withdraw amount 1000 rupees but i could not received cash from atm but my account was deduced with 1000 rupees and also not received a slip from atm machine with a message unable to process. I tried at 18:10 on 12 jan 2018 from sbi atmat gajuwaka branch visakhapatnam 530026. So, please try to return my money.
                  Thankyou
                  Name-gogulamudi bose babu
                  Account no - [protected]
                  Mobile no-[protected]
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    S
                    saroj seth
                    from Mumbai, Maharashtra
                    Jan 12, 2018
                    Resolved
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                    Resolved

                    Address: 721602
                    Website: sbi card department

                    Sir,
                    A fraud person sbi credit card no was link with my pan no however i was
                    Unaware the card meanwhile i dont have use that particular card but it
                    Is being showing my credit score report and already being spent 1lakh 80 thausand by the person but that card has limit1 lakh 60 thousand threfore it has impact on my credit score.
                    Please find and investigation
                    The issue.
                    Client account no.[protected]
                    Client mob no.[protected]
                    Client office no.[protected]
                    +1 photos
                    Mar 1, 2018
                    Complaint marked as Resolved 
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 16, 2018
                    State Bank of India [SBI] Customer Care's response
                    Dear,
                    We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 14514 in your mail to enable us to address your concern on priority.


                    We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 14514 in your mail to enable us to address your concern on priority.

                    Regards
                    SBICARD
                    Verified Support
                    Jan 16, 2018
                    State Bank of India [SBI] Customer Care's response
                    Dear Sir/Madam,
                    We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 14514 in your mail to enable us to address your concern on priority.


                    We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 14514 in your mail to enable us to address your concern on priority.

                    Regards
                    SBICARD
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                      H
                      hare krishna jena
                      from Ranaghat, West Bengal
                      Jan 12, 2018
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                      Address: Mumbai City, Maharashtra, 756001
                      Website: amazon

                      Name-priya ranjan agasti

                      Sbi ac-[protected]

                      I got a refund msg from amazon but that was not added to my account, i have the refund reference number[protected] — 6675526 and transition number is[protected] which was given by amazon. I have not received my refund amount still now, 28/12/2017 they have generated a refund against my order, but i didn't get any refund still now, amazon said they already paid the refund, as they had the transition id and reference number so i don't blame them, i contact to my sbi branch they said they wont help me i call to the sbi complaint help line number and file a complaint (Ticket id-[protected]) against it but nothing happen still it already has 14 days left. It is the problem of my bank so sir i request you to take such steps and refund my money.
                      +2 photos
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                        V
                        vellackal
                        Jan 12, 2018
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                        Since 02/01/18 to 10/01/18 punjab national bank was trying to deposit money to my below mentioned through rtgs and it was rejecting by sbi. It made lot of difficulties to me. I made enquires about this and i did not get proper reply/rectification and at the end on 10th of jan the issue rectified and i received the amount. Kindly make an enquiry and give me an explanation about this. If it continues i am constrained to close the a/c of sbi and i could select a better bank. The transaction details enclosed herewith for the reference. I also like to share the financial difficulty which i faced due to delayed receipt of the amount and i spent lot of money as telephone charge for the enquiry (Intrnl call)
                        Thomas v. J
                        Nro a/c no:[protected], koottckal, kottayam
                        +1 photos
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          A
                          Adarsh Bablani
                          from Mumbai, Maharashtra
                          Jan 12, 2018
                          Resolved
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                          Resolved

                          I had received a fraud call dated 20th june, 2017 from the mobile number – 965493xxxx (True caller name shown as ‘state bank of india’), where the person mentioned that she is calling from state bank of india personal customer executive and further this call is about my cashback amount for using the credit card based on the reward points being accumulated on my credit card.
                          The caller already have all the sensitive details of my credit card, dob regarding my name, card number, cvv and also the expiry date. She transfer the call to her manager for verification but i did not provide any details about my card because they already had all the sensitive details about my credit card. So, after having a discussion for almost 15 to 20 minute the manager of sbi told me that the cashback will be credited back to my account within 24 to 48 hours.

                          Further, after few minutes i understand that my account has been debited by rs. 25000 where there are 5 transactions of rs. 5000 each. It was only then i understood that it was a fraud call. I immediately tried calling back on the same number, but the number was switched
                          Feb 20, 2018
                          Complaint marked as Resolved 
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 15, 2018
                          State Bank of India [SBI] Customer Care's response
                          Dear Cusatomer, We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 14276 in your mail to enable us to address your concern on priority.
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                            S
                            Sunita rawat123
                            from Delhi, Delhi
                            Jan 12, 2018
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                            Address: Dholpur, Rajasthan, 328021

                            Sir my name is naresh rawat and i have my account in sbi bank bari (10065), subzi mandi (243101) and my account no is [protected]. Sir i have deposit my chq on 18.12.2017 in my bank branch and i have ask the bank manager about my check which i have deposited, he keeps on giving me this answer i don't know check will come from jaipur and one of my friend who is also having account in the same bank and branch he has received his check after 6 months and now the manager is saying ask the person to give him new cheque, sir i don't want this to happen to me also the bank manager it's not doing his duty so i want you to take some necessary action so people who is suffering because of incompetency of the bank manager can have some relief.[protected] and my other number is [protected].
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
                            Jan 20, 2018
                            Updated by Sunita rawat123
                            It's been more than 7 days since I last complaint against bank manager when I have came to know about this thing also ki all the employees they are not doing their work and try to push their customers away and misbehaving with them so it's really important for all o[censored]s citizen to make it sure that this will not going to happen to anyone any o[censored]s because they are there to help us not to make us feel insulted these employees who's working with SBI Badi they treat people like dirt and when somebody try to speak the push him away. I WANT SOME ACTION SHOULD BE TAKEN AGAINST THESE BANK OFFICIALS.
                            Jan 20, 2018
                            Updated by Sunita rawat123
                            The name of the Bank official one is Jugal Kishore who is misbehaving with almost everyone and security guard sitting outside and all most everyone in SBI bari branch please and look into the matter and save the discomfort which everyone is facing i[censored] take some action against SBI bari branch it will be a great help to all the people I might be the first person who has complaint against these people most of the people they are illiterate and that is why that keep on bullying them and ill treating them just because they are illiterate I REALLY WANT THIS TO STOP SO I am reaching out to you to solve this problem thank you.
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                              S
                              Santhoshcharym
                              from Hyderabad, Telangana
                              Jan 12, 2018
                              Resolved
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                              Resolved

                              Address: Hyderabad, Andhra Pradesh, 500072

                              I'm already dealing this with sbi customer care and even escalated to level 3. I repeatedly get the same templated message rather than giving me clarification on the incorrect transaction.

                              Interaction id : 1-[protected]
                              Dealing with - tushar tanej, from customer service head - sbi card

                              Here is the history:-

                              1. I did a purchase on amazon, with 9 months emi facility
                              Transaction date: 25-nov-2017
                              Transaction amount: 10, 707.70 debited in my sbi

                              2. Cancelled the order on amazon day within an hour or so. On same day i can also see in statement, the amount is credited back
                              Transaction date: 25-nov-2017
                              Transaction amount: 10, 707.70 credited in my sbi

                              Till here it's fine. Order cancelled, money returned back.

                              3. Again on 28-nov-2017, the amount seems to have transferred to merchant. The question is why was this done when it's already cancelled on 25th nov 2017?
                              Here is the transaction record:- 28 nov 17 - transfer to merchant emi - 10, 707.70 d

                              4. For the same, emi 1, started reflecting on the statement. This should not be charged as i have cancelled the purchase.
                              25 dec 17 fp - emi 01/09 (Excl tax 22.49) - 1, 260.22 m

                              I'm asked to pay this first emi, even tough transaction is cancelled. Taken the discussion till l3, but i didn't get any help from them. They are telling the first emi, conversation usage has to bore by the customer.

                              Attached screenshots of transaction history of my card statement and email history took place with sbi

                              Request you to please help me on this matter.
                              +2 photos
                              Feb 28, 2018
                              Complaint marked as Resolved 
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 18, 2018
                              State Bank of India [SBI] Customer Care's response
                              Dear Mr. M Santhosh Chary,

                              We wish to inform you that we have tried to contact with you. However, we are unable to connect with you.

                              We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 15014 in your mail to enable us to address your concern on priority.

                              Regards
                              SBI CARD
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                                G
                                Ganesh Gogoi
                                from Kolkata, West Bengal
                                Jan 12, 2018
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                                Address: Sivasagar, Assam, 785690

                                When i am come to sbi sonari branch regarding chivil problem my accounts but sbi sonari manager misbehave me and widrow my account in sonari sbi bank. And i want to complain book to write my complaint but he refuse me. Now i am coming from dibrugarh and minimum 70 km from dibrugarh to sonari soo please do needful and necessary action. My account no [protected] name gonesh gogoi.
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
                                Jan 12, 2018
                                Updated by Ganesh Gogoi
                                Please do needful and necessary action earlier
                                Payment debited but not update

                                non corporate by bank manager - Comment #2972485 - Image #0
                                Sir
                                RS 154 debited from paytm wallet but not received in bank account
                                The transaction is pending I'd :[protected]

                                non corporate by bank manager - Comment #2972537 - Image #0
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                                  S
                                  Suresh kr Jha
                                  from New Delhi, Delhi
                                  Jan 12, 2018
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                                  Address: Gurgaon, Haryana, 122001
                                  Website: www.sbicard.com

                                  M not get any positive respond from your side please see the below mail for your reference.
                                  Please be inform you that when my card closed since 6 months before thereafter why charging as a card annual fee and late payment fee. Which is totally financial violence, kindly reverse the below amount as you charged exceed late fee and card annual fee and its taxes. Details as given below. Then i will able to payment of balance dues otherwise i have no any option to go the consumer court.

                                  Date description debit
                                  19-07-16 finance charges (Excl tax 218.55) 1456.98
                                  19-09-16 fp fee on rs 20000.00 (Excl tax 60.00) 400
                                  11-01-17 fee - late payment (Excl tax 75.00) 500
                                  14-03-17 fee - late payment (Excl tax 75.00) 500
                                  11-09-17 fee late payment (Excl tax 90) 500
                                  12-10-17 fee-late payment 500
                                  11-11-17 fee-late payment 500
                                  12-12-17 fee-late payment 500
                                  Total 4856.98

                                  If you need any clarification in this regards you can contact me.

                                  With regards
                                  Suresh jha
                                  [protected]

                                  Suresh kr jha jan 10, 2018
                                  Am not get any positive respond from your side please see the below mail for your reference.
                                  Please be inform you that when my card closed since 6 months before thereafter why charging as a card annual fee and late payment fee. Which is totally financial violence, kindly reverse the below amount as you charged exceed late fee and card annual fee and its taxes. Details as given below. Then i will able to payment of balance dues otherwise i have no any option to go the consumer court.

                                  Date description debit
                                  19-07-16 finance charges (Excl tax 218.55) 1456.98
                                  19-09-16 fp fee on rs 20000.00 (Excl tax 60.00) 400
                                  11-01-17 fee - late payment (Excl tax 75.00) 500
                                  14-03-17 fee - late payment (Excl tax 75.00) 500
                                  11-09-17 fee late payment (Excl tax 90) 500
                                  12-10-17 fee-late payment 500
                                  11-11-17 fee-late payment 500
                                  12-12-17 fee-late payment 500
                                  Total 4856.98

                                  If you need any clarification in this regards you can contact me.

                                  With regards
                                  Suresh jha
                                  [protected]
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                                  Jan 30, 2018
                                  Updated by Suresh kr Jha
                                  Dear sir/madam,

                                  This is with reference of SBI credit card bill vide no #B[protected] dated:[protected] reference SBI reference blocked card no #[protected]. I wish to share that the said incorrect charged [protected]@1776/- I have already been paid the all actual used bill amount. Thereafter they are
                                  Sending incorrect bill to me in the every month. I sent email to the sbi card bank concern department: ([protected]@sbicard.com, [protected]@gov.in, [protected]@sbicard.com) in this regards for the reversal the said amount but i am not getting any response from the bank. I am great surprise i have
                                  Again received bill for the month of January -2018 with LATE FeeRs-500+Tax-51, it is indicating
                                  Of customer harassment and financial violence.
                                  Therefore i request you to please see the my problem and advise.
                                  If you need any clarification in this regards kindly contact to me.

                                  With regards
                                  Suresh jha
                                  [protected]
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                                    ranjan11673
                                    from Mysore, Karnataka
                                    Jan 12, 2018
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                                    Address: 560054

                                    Hello my name is ranjan mohan. I am holding sbi credit card on fixed deposit.

                                    I got it four month back, three month i have used it and paid my bill on time, as its credit limit is just 17k, i requested them to increase the limit to 60k..
                                    They initatlly told there is no offer right now but we will increase it if possible looking my previous history.

                                    Now suddenly after utilizing 17k, my credit limit increased and i got 17k, 15k, 9k respectively in my account..

                                    As my need i spended the amount but now after 3 days i saw my balance in negative 29k.

                                    And total outstanding balance 46k.

                                    Now i got frustated because of that also my salry is very less and i cant be able to pay..
                                    I requested them to increase my limit and they are telling its not possible and making my daily balance negative..

                                    I had discussion with the floor head and they told its not possible to increase the limit.

                                    I am very frustated because of that and need help here and want to sue them with 10lakh rupees and also my limit should be increased.
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                                    My branch code SBIN0003419 . thirdclass service
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                                      A
                                      ajoy2018
                                      from Indore, Madhya Pradesh
                                      Jan 12, 2018
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                                      Address: Bhopal, Madhya Pradesh, 462001

                                      I had submitted my application to racpc (Retail asset credit processing cell) bhopal through sbi satpuda bhawan branch, for the release of the last installment of my home loan, against the actual expenditure of 75 lakh + 0n 22nd december 2017.. However the satpuda bhawan branch has very positively pursued the case, racpc has not released the money as yet, in spite of many reminders.. This reflects incompetence of the branch, as well sends a wrong message about the intentions..
                                      An immediate action is desirable..
                                      Akbhattacharya..
                                      Account[protected]Sbi, satpuda bhawan branch, bhopal)
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                        J
                                        Jay Tambe
                                        from Padrauna, Uttar Pradesh
                                        Jan 12, 2018
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                                        Address: Kanpur, Uttar Pradesh, 208017
                                        Website: retail.onlinesbi.com

                                        Hi,

                                        Request you to please provide me a provisional home loan certificate for tax auditing purpose 01april 2017 to 31march 2018.

                                        I tried to generate it from my internet banking but i am getting a message
                                        Provisional home loan certificate is not available for the selected account.
                                        My loan account is[protected] kanpur sharda nagar

                                        Anupama gupta & jay jag tambe
                                        Kanpur
                                        Email. [protected]@gmail.com
                                        State Bank of India [SBI] customer support has been notified about the posted complaint.
                                        Recharge in progress not successful why please help me this second time...

                                        provisional home loan interest certificate - Comment #2972591 - Image #0
                                        I want to change my registered mobile # for SBI account, but ACTIVATE codes to 567676 results undelivered.

                                        Kindly look into this,
                                        Asking for bank details
                                        From ::+[protected].

                                        Fraud caller

                                        Please take necessary actions
                                        I was trying to register my mobile app, every time I receive OTP after they expire, other bank sms like Axis, HDFC received immediately which was done at the same time point for different purposes
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