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S
Shikha0684
from Mumbai, Maharashtra
Oct 11, 2017
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Address: 400063

Hi,

I had recently applied for tata credit card. I got my card and after few days i got a call and the person who called me addressed herself as tata executive and said this is a welcome call from tata and please varify all your details through ivr.

She confirmed my exact credit card number, expiry date of my card, cvv number, phone number and address. After that she confirmed my dob and emailid through ivr which was not correct. I informed her that only dob and email is incorrect and rest all information is accurate. After that she said she is updating the dob which required confirmation from my side. After my confirmation i got a message that multiple transaction has been initiated from my card.

I have raised police complaint, grievance and informed tata.

I was shocked to know that my emailid and dob is different from what i had mentioned in credit card application. When i asked credit card form copy, i have been told that we can not share with you as you failed to confirm your identity. I dont know who can updated my dob and email id with my confirmation.

I am shocked to know that the person who called me have all my confidential details like credit card number, expiry date of my card, cvv number, phone number and address. How could it be possible with any internal help.

I have been told that merchant has not claimed the amount yet and they have raised dispute[protected] againt the claim, amount will not be transferred to the merchant but sla is 18th nov. And today is 11th oct.

From last two days i am taking follow up with tata but they are not even replying to mails or call. Even though i have forwarded the mail to ceo and head of tata but they are also not replying.

I want below information and appropriate information:

I want you not to transfer the amount to the merchant who has not claimed the amount yet.
Share the copy of the credit card form that i had filled.
Want to know how and when you changed my dob and email id with my confirmation.
From where that person, who called me have all my confidential information.
Why no one is responding to my mails and calls.

My card should not be unblocked under any circumstances.

Please refer interaction id[protected] and dispute number[protected] which have all the details of my credit card.

You can call me on [protected], if you need any information.

I got the call from tata ([protected]) and told sbi is handling all the tata credit card data and issue. Please get in touch with sbi and if someone have your confidential information than it must be passed through sbi.

Regards
Shikha
State Bank of India [SBI] customer support has been notified about the posted complaint.
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    S
    Sankalp Vaghela
    from Anand, Gujarat
    Oct 11, 2017
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    Address: Kheda, Gujarat, 387001

    Dir sir,
    My name is rahul vaghela
    Mo. [protected]

    I went to try to passport payment online by bank of baroda to date : 10/10/2017 to file no. Ah[protected] applicant : rajvi jayeshkumar patel.
    But, i want to try payment first time so error is payment is not successes. But amount rs. 1513.35 is debited in my account.
    After then i will try payment second time and payment is successes. But application payment debited two times.
    So, i will request to your bank
    Please solve my query and refund my payment rs. 1513.35 in my account.
    State Bank of India [SBI] customer support has been notified about the posted complaint.
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      C
      Chandansippu94
      from Allahabad, Uttar Pradesh
      Oct 11, 2017
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      Address: 231001
      Website: AMAZON.IN

      To,
      The chief branch manager
      State bank of india
      Main branch

      Subject: charge dispute "refund never processed"

      Dear sir

      A refund of 6489 rupees was successfully processed on 22 september 2017 to my account by amazone. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

      I have called the state bank of india customer service and also the state bank of india branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

      Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
      My refund referance number - igacbeimg4
      My account no is [protected]
      State Bank of India [SBI] customer support has been notified about the posted complaint.
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        C
        chandra navin
        from Delhi, Delhi
        Oct 11, 2017
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        Respondent
        Sbi kandey kiroli
        0009944
        Post - kandey
        Distt - pithoragarh uk 262531
        Petisioner
        Navin chandra pant
        Cillage - garau
        Pst - devinager
        Distt - pithoragarh uk 262531

        Honerable sir
        Confurem forum
        Sir
        (1) first this bank show irregularity of my pmry plus loan and after that i complain continue in present.
        (2) i have three stores before demonitarisation first navin general store kandey kiroli 262531 and second pant general store kandey kiroli navin general store stop first because they irregular activity and then pant general store devinagar and mansi coaching classes and computer work but after demonitarisation i have only one mansi coaching classes and computer work 262531 because i have a large lose.
        (3) i write a letter to pm sir because demonitarisation based the order of honerable pm sir. And it is forwaded to finance ministry so 2 january 2017 his decision iam eligible about 10 lakh loan.
        (4) after that i went to sbi kandey kiroli and gave a letter to honerable branch manager. He and his assistant misbehavour. So i again write pmo.
        (5) after that 30 march he called me and i go to bank and honerable manager sir said to me, " your loan will be 5 lakh they agree and prepared the documents and said ca balance sheet required it, s cost is 2000 rupees.
        (6) 8 may loaning process is complete and all the document signature by me and honerable manager sir said the money send to merchant account. And do not complaint.
        (7) when second day money not come than i again file a pmopg and detailed the total event so these officer angry perhaps and mudra loan cancel and blamed me.
        (8) my loan is never npa so they again a plan deposit in bank they ignore and i write to him every time in written.
        (9) 24/05/2017 date i deposit the money my saving account and his assistant saw me but i did not think it.
        (10) 26/05/2017 i deposit in bank 1300 rupees than machine write contact branch. I write quick 26/05/2017 in the email of sbi kandey kiroli but they have no action.
        (11) i urgent deposit in account because 90 days complete my loaning account and 15 date when i go to bank it is rainy day bank guard out me in out side of bank.
        (12) after that bank give me npa notice so they break my fd. But i went to again 29/06/2017 date i went to bank but in this day change of behaviour of branch manager sir and because they success my loan npa i sell my assets but never my loan happened npa.
        (13) date 29/06/2017 i request branch manager sir you stop one month my debit card he take my card and open i deposite cash in my account 2800 and after opening the card 200 and decline it by bank. Then honerable manager sir write his letter he use it is not stop. Sir during this month first i deposit third party account and after that by check some deposit. But third party not cimpulsory.
        (14) so in this way angry with me honerable branch manager sbi kandey kiroli blamed me and they success to npa the account. Thaey are officer and have may rights so they misused the rights.
        State Bank of India [SBI] customer support has been notified about the posted complaint.
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          A
          amarjeetsunny
          from Noida, Uttar Pradesh
          Oct 11, 2017
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          Address: Hazaribagh, Jharkhand, 825301

          Dear sir/mam,
          I made a txnt amount 10000 rs date on 07/07/2017 from hdfc pos machine and i got failed massage as well as i got slip also. Again i did txnt same amount and i got successful massage. And two times amount has been debited from my account but i got only one successful massage. I already complaint in customer care executive before one month ago but still i did't get any response.
          Complaint no:-[protected]
          Date of complaint:- 01/08/2017
          Account no:-[protected]
          Amount :-10000
          State Bank of India [SBI] customer support has been notified about the posted complaint.
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            S
            sharath Shara
            from Bengaluru, Karnataka
            Oct 11, 2017
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            Address: 560013

            Problem with credit card details my actual date of birth is 22/05/1989 i have sent soft copy of my id proofs still it is not updated i am not able to create my card pin due to this mistake i am not getting proper response from this people.
            We regret to inform you that we are unable to reverse any amount towards the annual membership fee on your sbi card account.

            However we wish to inform you that we have taken note of your request[protected] on miscommunication and we shall get the same resolved at the earliest within 18/10/2017.
            State Bank of India [SBI] customer support has been notified about the posted complaint.
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              B
              bijay16
              from Chennai, Tamil Nadu
              Oct 11, 2017
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              Address: Vadodara, Gujarat, 91
              Website: www.sbi.co.in/portal/web/customer-care/complaints-and-compliments

              This is to inform you that i had remitted money in nepal from sbi bank, chakli circle branch, baroda, gujarat dated 30th june, 2017 with ticket size of inr 26500, which didn’t get transferred.
              I had initiated complaint but nothing has been resolved so far.
              It’s already 111 days and still the sum is not credited to my account. So i request you to do the needful. Following is the information related to this issue:

              Acoount name - bijay sunuwar
              Branch, vitthal udhyognagar branch, anand, gujarat
              Transaction date - 30th june, 2017
              Transaction from – sbi chakli circle branch, baroda, gujarat
              Transaction amt - 26, 500
              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                P
                phTAN
                from Gurgaon, Haryana
                Oct 11, 2017
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                Address: Meerut, Uttar Pradesh, 250002
                Website: EMAIL I.D [email protected]

                I applied for fresh passport. Payment of fee was made but even after deduction of money from my bank account, the status on website was shown as ‘failed’. The deducted amount will be refunded within seven working days,. But the amount can not be refund my account that day i lost two transactoin the amount 908.08+900requesting you please refund my amount 1808.08 rupees sir please my one payment refunded me
                Application reference number 17-[protected]
                Given name:anabia ansari service type: fresh
                Type of application: normal
                Fees: rs. 900 (900.08 including payment charges)
                Payment status: failed
                Payment date:03/03/2017
                Thank youi tried to call[protected] several times but it is always engaged, also dropped e-mail to customercare.[protected]@sbi.co.in several times but got no response.
                Email i. D [protected]@gmail.com
                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                  D
                  dubeytapan12
                  from Hyderabad, Telangana
                  Oct 11, 2017
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                  Address: Hyderabad, Andhra Pradesh, 500049

                  From last 1 year i am continuously contacting sbi people but no one responding.
                  Details -
                  I have taken car loan from sbi jubilee hills branch hyderabad. Branch code 11745. (540000 rs loan amount). Loan account number[protected].
                  Issue -
                  From last 1 year always they are blocking my additional amount (Other than emi value) from my sbi saving account.

                  My total emi value is 12300 rs and due date to pay emi is 5th of every month.
                  This month on 5th october 2017, i was having more than 17000 rs in my account but they blocked all amount and due to that emi is not deducted from my account and on 7th october 2017 they charged. 295 rs for late emi fee charges.

                  So if i already have enough balance in my account and sbi people blocked it and due to that emi was not deducted so what is my fault.

                  They can not say due to security reason they blocked because i already paid additional amount 230000 rs for my loan. So there is no reason of security.

                  Action -
                  From last 1 year always they are blocking money. So many times i called customer care and raised complaint online and always its routed to branch and no one responding from branch.

                  I sent email to nodal officer and branch more than 5 times but no one responding.

                  Below is details -

                  1. October 8th 2017 sent email to sbi.[protected]@sbi.co.in, agmcustomer. [protected]@sbi.co.in, agmr2. [protected]@sbi.co.in, cmcsr2. [protected]@sbi.co.in but no one respond.

                  2. August 7th 2017, sent email to agmcustomer. [protected]@sbi.co.in but no resolution or followup done for issue.

                  3. January 6th 2017 sent email no response from sbi.

                  4. November 22nd 2016 raised complaint online - vl[protected].

                  5. September 29th 2016 raised complaint online - ai[protected], no response from branch.

                  6. September 19th 2016 sent email

                  I called so many times on branch number - [protected] but either its coming busy or no one attending call.

                  In big city its very difficult to go branch always for this issue. As always they are blocking and no one responding.

                  Need help for this.
                  State Bank of India [SBI] customer support has been notified about the posted complaint.
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                    N
                    nvr_85
                    from Hyderabad, Telangana
                    Oct 11, 2017
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                    Address: Hyderabad, Andhra Pradesh, 500090

                    Sir,

                    On october 10 2017 one fake person called claiming to be from sbi bank took details of my fathers sbi bank account credit card and made unauthorized transactions to :
                    1. Www olacabs com gurgaon in : rs. 7, 000
                    2. Idea payment mumbai in : rs.5, 000
                    3. Memo debit : rs.7, 859
                    We noticed it after 2 transactions and immdiately notified sbi to cancel the card. Is there anyway we can claim the lost amount.

                    Thanks
                    Ramana
                    State Bank of India [SBI] customer support has been notified about the posted complaint.
                    Oct 09, 2017
                    Pukki13's response
                    They said any recharge has not done
                    I use my debit card for payment to make my trip app. But payment get failure and my amount debited from my account two times 696 & 696.
                    The transaction id is
                    1) JU[protected]MAKEMYTRIP
                    2) JU[protected]MAKEMYTRIP

                    ola money fraudulent transaction - Comment #2880568 - Image #0
                    Online shopping cheating ... I see one of television add .. then am contact that persion .. finally he cheated me 33, 500Rs
                    Am deposit three times in different three SBI account .. his online fraud group .. plz action to that three account holder .. that account holders thieves . Plz help

                    ola money fraudulent transaction - Comment #2880571 - Image #0
                    ola money fraudulent transaction - Comment #2880571 - Image #1
                    ola money fraudulent transaction - Comment #2880571 - Image #2
                    Recharge showing successful but yet not reached
                    I complained in vodafone that recharge has yet not reached but they said reacharge has done.

                    ola money fraudulent transaction - Comment #2880597 - Image #0
                    [protected] Rs 59 deducted from my account. Last time when I complained they said to keep minimumbalance of rs 5000. So I kept rs 6000 still the amount got deducted.

                    What is this happening, please provide proper reason for cutting amount so next I will take care.
                    19 th jully 2017 i have recharge my JIO network Rs 399.That amount Dr my A/C, but Din't Cr Jio A/c.That Amount Went To Suspense A/c.I have given a complaint to Tiruchendur Brance.No result.What Can i do?

                    SBI A/C No:[protected](Tiruchendur Branch, Tuticorin Dist, Tamilnadu)
                    IFSC CODE SBIN0000776.
                    Sir,
                    I was applied my ATM card 50 days ago.
                    It delivered my past address and returned to post office.i was consulted both post office and bank.but there was no information.i was waiting for it.
                    But card not delivered yet.
                    Speed Post no:EA[protected]IN.
                    My details are:
                    Name:B.venkatesh.
                    Ph no:[protected].
                    Please solve my problem.
                    Caller ask to provide him AADHAR CARD No to unlock my ATM CARD. Caller mentioned that he is calling from Bandra Kurla Complex SBI office. When I said, I will reach with AADHAR CARD send me your office address, immediately he disconnect the call.
                    When I call back repeatedly to above number either I got number busy or caller disconnect the call.
                    No response from the customer service regarding payment update in credit card ( payment done but not updated in credit card ) & even i want to close the account permeanently.
                    My ATM Card Dispatched On 29 Aug'2017 By Speed Post . Speed Post Reference No. Is AQ[protected]IN . I Didn't Get My ATM Till Not Yet Received To My Address Which Mention While Applying My ATM. Kindly Inform My Contact Number [protected] As Soon As Possible Urgently Required The ATM. Regards////////
                    Hello sir iam kakasaheb baburao narale ac no [protected] br ambad sbin0012488 my ac hold mo no [protected]
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                      H
                      himanshu chadar
                      Oct 11, 2017
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                      Address: Jabalpur, Madhya Pradesh

                      Shayad ye complaint box help nhi krta, tbhi ye sare incidents hote h sbi me jis tarah isme complaints h, me 19 years ki hu, mene indore se account transfer karaya jbp me branch krishiupaj mandi jabalpur, indore se address change kra dia, yha akr bhi new adress registered krvana th, information k liye, sbi me staff se puchha, vhi pr ek madam ne kaha sir btaenge, sir se jb pucha gya, ki sir transfer kraya h, address chnge karana h, he is not able speak clearly, unhone kya words kahe kuch smjh nhi aya, aisa teen bar hua, tbhi ek dusri ldki ayi, use kuch uske account se related problem th, vo phone me mail chck krne lgi, jisse usko, kuch btana th, isliye mere father ne puch lia ki mjhe chnge krna, h adress, and he spoke too badly, kaha ki apko dikh nhi rha ki km kr rhe h, ek ek ki sun le, this is how you treat your customer, information daant k dete ho, mjhe meri mother father ka account open bhi karan th is bad behaviour k bd hamne dusre bank me apply kr dia
                      State Bank of India [SBI] customer support has been notified about the posted complaint.
                      I want to pay back the cash withdrawal.. the charges of withdrawal is very very high which was not known to me.. after this I'll be disclosing the same.. not at all satisfied.. tooooooo expensive

                      staff bad behaviour - Comment #2880548 - Image #0
                      Hello sir i am varatharajan 05/10/17 11.00 I am deposited two cheque at devakottai sbi the check collection responsible person is through the counter file my self one by one what responsible the higher posting pepole in public i hate and mentally upset my self.
                      I want to Change My Mobile Number For My SBI Savings Bank Account Through Online Because I was Living Far Away From My Home Town Where The Bank Was Located So i want to change through Online
                      Money was debiting unnecessarily from my account what the reason of my money debiting unnecessarily it is very shameful in this month nearly 380 was deducted from my account last month 250 for what the reason
                      Sir i have faces many time extra and wrong deduction about my sbi account..so please check and provide me the status ?and why this transaction .my acct. no. is[protected]
                      ankit mishra
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                        S
                        satnamwadhwa
                        from Noida, Uttar Pradesh
                        Oct 10, 2017
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                        Address: New Delhi, Delhi, 110018

                        Part-2

                        Reg. Complaint against sbh ludhiana branch manager (Earstwhile) and 4 others for their
                        Indulgence in corruption, frauds, scams

                        This complaint pertains to shri shiva swamy and shri rajesh kumar while they were working
                        In
                        State bank of hyderabad, ludhiana ssi branch as branch manager bm and field officer fo.
                        Both
                        Of them were involved in corruption and frauds and despite that they are getting
                        Promotions
                        Rather punishment for cheating the bank and its clients for years due to their some
                        Godfather. The list is very big and i have just given some instances. Loan of about rs 60
                        Lacs
                        Was sanctioned to m/s sigma exports international, ludhiana which was engaged in export
                        Of
                        Cycle parts. The unit sent first consignment to indonesia against the bank norms, rbi
                        Guidelines and ecgc norms. As exports were not permitted to this country and thus ecgc
                        Cover
                        Was not available, despite that the goods were allowed to sent by bm and fo for huge
                        Bribe as
                        The unit was new and thought they will get better price. The goods reached malaysian port
                        But
                        The borrower thereat did not pay money and after reasonable time the customs authorities
                        Had
                        To sent the documents back and bank lost the complete money and goods got rusted and
                        Still
                        Lying there or thrown thereat as demurrage charges were so high. Bm and fo kept the
                        Papers for
                        One year in their drawers and did not bother to inform the bank controller at delhi
                        Regional
                        Office and rbi despite the guidelines to do so immediately. It came out only in audit.
                        Bank
                        Lost the whole amount as ecgc cover was rejected for this country and the property
                        Mortgaged
                        To the bank as collateral security found to be fake which was also overvalued by three
                        Times
                        At the time of sanction of loan and at the time of recovery, the sale deed found to be
                        Fake.
                        No action was taken against these guys except they were rewarded in the form of
                        Promotions.
                        The facts were known to shri c. V. Ramana, chief manager advances, delhi regional office.
                        He has
                        Also protected these officials as he was equally responsible for the happening of these
                        Deeds.
                        I also told shri t. N. Prasad about this issue as he undertook audit of the branch after
                        These
                        Happenings but he also kept quite and failed in his duties intentionally and completely
                        And
                        Allowed the bank to suffer in future too. This also cast aspersions on his quality of
                        Audits
                        For other branches too. I agree that genuine mistakes will take place while working but
                        Hiding
                        Scams, frauds intentionally by auditors is too dangerous to express. Even dgm shri v. P.
                        Singh
                        Who was head of shri t. N. Prasad did not take any action intentionally as he was head of
                        Inspection department at that time. This has allowed these guys to commit further frauds
                        And
                        Resort to corruption in future too so only cbi investigation is must against all the five
                        Officers above.
                        Shri shiva swamy and rajesh kumar were also responsible for allowing hawala transactions
                        Worth
                        Humdreds of crores to
                        One of the exporter and importer and these officers minted money like anything and about
                        4
                        Raids were undertaken by dri amritsar regarding this unit.
                        In addition to the above facts, shri rajesh kumar took a lot of money from the clients to
                        Extend undue benefits and favours. Once the account of m/s sona plastics became npa due
                        To
                        Devolvement of lc and the unit was not cooperating, so regional office directed the
                        Branch
                        Manager and fo not to release the nargin money and adjust it in the account. But one day,
                        When
                        Bm was on leave, rajesh kumar released the money to the client after taking kickbacks.in
                        Another case he leaked the confidential inormation to m/s neelam steels for sake of money
                        .
                        The branch had a doubt that this unit is doind some hawala transactions and wrote a
                        Letter to
                        Nepalgunj custom authorities to verify the genuineness of documents but fo told this
                        Information to the party for sake of money as later on m/s neelam steels created lot of
                        Problems for the branch manager.
                        He took goods more than rs 50000 from ludhiana for his brothers marriage and the money
                        Was
                        Paid by the clients.
                        He invested the bribed money in his hotel at kulu.in fact he had a plan to buy one hotel
                        At
                        Kulu as one of the clients shri singla told me as rajesh kumar himself told him during
                        Discussions.
                        Many times he was caught extending benefits in bill discounting commissions by doing
                        Wrong
                        Computations intentionally so as to get money from the parties and once he went to
                        Amarnath
                        Yatra alongwith one client and all the expenditure was done by the client. While rajesh
                        Kumar
                        Took lfc amount from the bank and submitted the papers/tickets paid by client. He went to
                        Amarnath yatra alongwith one shri tarsem gupta, proprietor of m/s tridev industries who
                        Told
                        Me after a long time. If cbi investigation is conducted, many more serious things will
                        Come
                        Out. Otherwise bank will suppress this case.
                        I also request cvc to expedite the other complaints (6 nos) as the bank will dilly
                        Dallying
                        The issues intentionally. I am also in touch with rbi, finance ministry, supreme court to
                        Protect the national interest.


                        Case 2. This is a new case regarding ms darasha kumari when she was a branch
                        Manager in sbh narsing branch, haryana. She failed to create a valid and
                        Enforceable equitable mortgage of the property and put the bank in a loss of
                        Rs.3.00 crores in 1998 as the equitable mortgage was created on photo copies of
                        The property and original title deeds were not obtained. Instead of taking action
                        Against her, she was rewarded by way of promotion. Account became defunct and
                        Bank lost a huge money due to her negligence.

                        Case 3
                        Mr agarwal, m. D of sbh in the year 1997 sanctioned rs 3 crores just 2 months
                        Before his retirement to m/s raj solvex having account with sbh chandni chowk
                        Branch, delhi. After retirement, shri agarwal joined this co. As director as
                        Against rbi directions and within 2-3 years the loan amount escalated to rs.32
                        Crores. Mr agarwal was acting as a mediator between the co. And sbh top officials,
                        To facilitate sanction of loan and pass on commision to sbh top officials. Bank
                        Lost the whole money as the account became npa soon and nothing could be recovered
                        As rs. 80 lacs worth property taken as collateral security was also found to be a
                        Dharmshala at the time of enforcement and could not be enforced and bank lost the
                        Full amount. Simply branch manager was transferred and mr agarwal was told to
                        Resign from the co. So that cbi should not know about their nexus.
                        I will inform that this is one instance i have mentioned and most of the retired
                        M. D. S of the bank had been doing the same job and i have evidences for that too.
                        I know sbi chairman will also not take any action as it was referred to them also.
                        So is the case with cvc. And i can only trust only the honourable supreme court
                        Only to save and protect the nation and public from the clutches of these
                        Criminals.

                        Satnam singh wadhwa

                        Shri rajesh kumar erstwhile field officer, ludhiana branch for his involvement in
                        Hawala
                        Transactions alongwith the then branch manager shri shiva swamy for more than rs 100
                        Crores of forex
                        Transactions allowed through the branch and one case where bank lost about rs55 lakhs in
                        M/s sigma
                        Exports international as the fake collateral security in the form of property were taken
                        And loans

                        Were
                        Sanctioned and fema violations were permitted. This is only a brief and details are
                        Submitted to cvc.
                        (Ii) smt darasa kumari — bank lost more than rs 3.00 crores due to her negligence and
                        Original
                        Property documents were not taken and punishment was given in the form of promotion.
                        (Iii) shri ravindhra kale — he sanctioned housing loan to the same borrow of sbi who
                        Cheated both

                        The
                        Banks, no title deeds were available, no house constructed, borrower was also
                        Untraceable, case was
                        Dropped against him due to some presure from officers association.
                        (Iv) shri aggarwal and shri thanu pillai — both of these retired managing directors of
                        Sbh joined

                        The
                        Two different companies for facilitating loans by the top officials of the bank and took
                        A bribe and
                        Later on accounts became defunct and bank loat rs 32 crores and rs 8 crores in m/s raj
                        Solvex and m/s
                        Century oils ltd. And there are many cases in the bank like this.
                        There are many cases like this in the bank and these are only a few illustrations. Public
                        Money is at
                        Stake as these officers are eating away the public funds.

                        Egarding hawala transactions — a big issue
                        It is a big issue concerning the country and rbi also may be missing it in its audit.
                        Though the
                        Guidelines are there but not followed by many foreign exchange branches knowingly or
                        Unknowingly and
                        The result is this in all banks. Modus opearandi... Whereever the units receive full
                        Advance payments
                        And there the fake/bogus bills are prepared and some branches give the forex
                        Bills/documents to these
                        Companies on their request to dispatch directly where branches may not be knowing the
                        Consequences of
                        It.in some cases neither the goods are dispatched fully and documents are sent to buyers
                        As per
                        Understanding and in some cases these units have opened their offices/branch in foreign
                        Countries and
                        It is very simple as money comes in advance form but bills do not go back.in some cases
                        Fake

                        Documents
                        Are submitted where even some officials of customs are also involved. I have seen all
                        This and came to
                        Know only when i handled it practically and i reported the matter of shiva swamy and
                        Rajesh kumar of
                        Sbh ludhiana branch but the issue is closed by the bank and only my complaint to rbi,
                        They told a

                        Story
                        To rbi and issue is closed. This is not a case of one branch and it is happening to a
                        Large extent
                        Through out the country but rbi must take it seriously to ensure compliace of such things
                        And should
                        Not completely dependent on the banks as you have trusted a lot and they have taken you
                        And country
                        For a ride.
                        Media can also help in confirming all this by using their means.

                        I.
                        The list is very large and i can give only some instances which are just tip of the
                        Iceberg.
                        1. Shri r;nujam a retired cgm of sbh was aregular comer to delhi from 2000 onwards and
                        His call girls
                        Bill in five star hotels were paid by the then agm scope complex branch by debiting other
                        Expenses

                        Such
                        As under stationery and so on. This is just one instance for him and there are many
                        Instances like
                        This.
                        When corruption comes characterlessness follows it in most of the cases. He promoted one
                        Girl from
                        Sweeper to clerical cadre against the bank norms and every one knows about this case in
                        Bank.
                        2. One mr banejee retired gm was caught red handed in hyderabad guest house with two
                        Young girls and
                        This gm was bachelor.
                        3. Shri p; raman retired as gm and has a big history. Once he was went to poliuce station
                        When he in
                        Jaipur five star hotel eve teased a foreign lady in the swimming pool and this was a
                        Major issue in
                        Media.
                        4. One gm was caught red handed by sib dept. Officials in h. O.in day time i. E. Office
                        Hours with a
                        Lady manager.
                        5. Even a seniour laison officer used to say that your any problem will be resolved
                        Provided you
                        Arrange for wine and women for directors leave alone other officials.
                        6. One real estate manager used to supply call girls to top management. Some laison
                        Officers also do
                        This job of pimp for top officials.
                        This is the character of sbh top officials and if any one feels that this is not correct,
                        I will
                        Not only prove this but will give you many more instances like this. Why should i get
                        Embarrassed to
                        Write this when those whose are indulged into it, have no iota of shame.
                        7. One mr v. P. Singh who was deputed from sbp was most characterless and even his wife was
                        A drunkard
                        And a call lady. He was once caught even in a bid to rape his some distant relative and
                        You can think
                        What he has done for others.
                        J.
                        In continuation
                        I will mention some instances after the year 1998, however the list is very large as
                        Regards
                        Manipulations in sbh at various levels.
                        1. Manipulations in reporting and recordings in priority sector lendings. How bank
                        Officials inclusive
                        Of top management make fools to the government agencies in this area will definitely
                        Shock you as to
                        Whom you are trusting for years and they are fooling you and cheating the all concerned.
                        Sbh, mumbai main branch had been showing a few accounts worth credit limits of rs 135
                        Crores as ssi
                        Though it were c&i accounts despite the directions of auditors. Then in one year the
                        Branch manager
                        Complying to auditors advice, changed these account's status to c7i advances. And after
                        Some time the
                        Matter came to notice of top management in the meeting and they fires the concerned dgm
                        For changing
                        The status as it will reduce the priority sector lendings and ultimately the status got
                        Reversed to
                        Ssi. There are many cases like this still in this bank.
                        Similarly the advances to warehouses amounting to rs 330 crores were classified as ssi
                        Despite the
                        Auditors instructions to change it and here again top management came into picture and
                        Did not permit
                        To change the status from ssi to c&i.
                        Similarly in hyderabad, mehboobganj branch credit limits to c&i account was classified as
                        Ssi and
                        Chief manager (Sib) that time was deputed to change the status and to whom i also
                        Accompanied. Branch
                        Manager was fired on behalf of the top management.
                        I have seen many ssi units which went for expansion and even financials were indicating
                        C&i status
                        But these were classified as ssi.
                        There are instructiond from top management to show the achievement of priority sector
                        Lending by hook
                        Or crook. Approximately 25% of accounts (Value wise) may not be ssi but are shown as
                        Ssi. Which the
                        Government agencies will never believe but it is true,
                        2 manipulation of data had been a common issue since past years.
                        3. Similarly many real npa accounts are manipulated to show as standard assets by
                        Manipulating or
                        Permitting units to do so by inflating stocks or show very high number whether these are
                        Available
                        Thereat or not. Many cases belong to this category and with honesty if you classify the
                        Accounts,

                        There
                        Will be another 30 % accounts in the books of bank.
                        Satnam singh wadhwa


                        Regarding big housing loan racket by sbh and sbi in delhi and in fact throughut india.

                        Dear sir

                        I am satnam singh wadhwa had forwarded you 8 emails regarding scams, frauds and corruption in state bank
                        Of officials by its

                        Top officials worth more than rs 11000 crores with all the evidences and proofs but unfortunately even
                        After 8 years no action has

                        Been initiated against them despite more than 60 emails/reminders as if it is not a serious case for
                        You while you have been

                        Wasting your time in years for tiny fake and fabricated issues on behalf of the bank and remember the
                        Rules and regulations are

                        Same for all whether an individual or an institution and cbi just cannot be biased to one and against
                        To others under the same

                        Conditions. If cbi is biased for one then how the justice will be done and what will be the reputation
                        Of cbi in the world.in such

                        A serious case neither you have taken any action against the top officials of sbh nor you have
                        Responded to my emails since the

                        Year 2008 when i forwarded the first email to your hyderabad office. Remember cbi is not the king of
                        India and has to function

                        As per the constitution of india and if you are biased and not doing your duties as per rules of the
                        Land you are supporting the

                        Criminals and culprits then you are equally liable for punishment too so do not think yourself as god
                        And treat the bank top

                        Officials as criminals only who have cheated the public and it is still going on starting from sanction
                        Of high value loans without

                        Collateral security, manipulations of financials, raising of fake bills, even their call girls bills
                        Are paid through branches which i

                        Have seen myself.

                        So if you do not reply to my complaints within 4 days, i will be constrained to proceed legally against
                        All the culprits and who are

                        Protecting them i. E cvc, rbi etc and once this issue came to the notice of public, half of the indian
                        Banks will simply collapse

                        Within 2 days with multiple black spots on such controlling institutions. The honourable supreme court
                        Is already aware

                        About these facts. So if you want to maintain your reputation and dignity you must go ahead with
                        Investigation against such top

                        Officials and stop harassing the honest and innocent officials under duress from such officials. If you
                        Do your duties honestly

                        About 95% officials of the bank will get dismissed but i will not leave it as injustice has been done
                        With me by sbh and cbi.
                        Now i am adding some more cases pertaining to housing loans in banks as i studied many cases in delhi
                        After a case was files

                        Against me as i had worked as a branch manager for the first time in the bank as i joined as a
                        Specialist officer and bank forcibly

                        Posted me as branch manager against the bank rules to do so and i never worked in the branches except
                        At head office. I came

                        To know many things happening at delhi bank branches especially for sbi and sbi group in delhi and my
                        Findings are as

                        1. There are about 400 companies at delhi engaged in the sanction of loans from the banks.
                        2. There are more than 65 % of the housing loan cases in delhi alone which are sanctioned in the areas
                        Where even approved

                        Plans are not sanctioned by the municipal authorities
                        3. These facts are not only known to the banks top managements and in fact they pressurise the branches
                        To sanction such

                        Loans as they are forced to improve the business in this segment and very very good accounts are not in
                        Existence and if are, they

                        Go to sbi, hdfc and icici and they too finace such loans as there is no choice or otherwise do the
                        Business or close the bank.

                        Then who is responsible for such things, it is top management only as otherwise the officers are made
                        Scapegoats. And thhe

                        Directions are given in the meeting at various levels, training centers, circular guidelines etc and
                        Pressures from the controllers

                        Of the branches.
                        4. Hundreds crores of loans in this sector are being sanctioned by each bank every month in delhi
                        Itself and the position is

                        Even worst in other areas too. Even rbi latest guidelines are not being followed
                        5. Even in many cases the title deeds of the housing properties are fake and are difficult to identify
                        By the branches as they are

                        Just coloured copies as i have found in my research here at delhi.
                        6. Even some cases the housing properties are not available, title deeds are inginuine and even
                        Borrowers are not available and

                        In one such case even two banks i. E. Sbi and sbh pune branch sanctioned loans to the same borrower (Not
                        Traceable), no house

                        Is in existence and i had complained to sbh and cbi, cvc and rbi but no action was taken against mr
                        Ravindra kale as branch

                        Manager.
                        7. Cbi has to do justice with every one and has to dismiss about 95% bank officials on these lines as
                        They have registered a false

                        Case against me otherwise i will go to court for justice while making the concerned competent
                        Authorities too and bring the facts

                        To the notice of all in this world.

                        So i request the cbi to initiate action against all the officials of sbi and sbi group especially sbh
                        Immediately and book the top

                        Officials of the banks immediately who have worth crores of property acquired through bribery and
                        Corrupt activities.
                        As it is very old matter and no action is being taken by you too and your non response within 5 days
                        Will indicate so many

                        Things. I hope you will do justice in the matter and will avoid tarnishing the image of cbi at least as
                        Afetr knowing these facts

                        And further no action on that will lead to breach of trust by the public who will never belve you again
                        And i do not want that you

                        Should see such a day in future as once the trust lost in such cases where all the evidences are given
                        Can never be regained.
                        I will also forward this email to the honourable supreme court and others for their perusal or
                        Necessary action.
                        I still hope that you will maintain the respect and honour of your institution and investigate the
                        Matter on an urgent basis

                        Starting from housing loans in delhi by sbi group and go ahaed with other issues also.

                        Thanks a lot

                        Satnam singh wadhwa

                        Note: forwarded message attached

                        — original message —

                        From: "satnam singh"[protected]@rediffmail.com
                        To: [protected]@cbi.gov.in
                        Cc: [protected]@cbi.gov.in
                        Subject: fw: sbh exposed -7, hawala transactions
                        Note: forwarded message attached

                        — original message —

                        From: "satnam singh"[protected]@rediffmail.com
                        To:
                        [protected]@sbi.co.in, md. [protected]@sbi.co.in, [protected]@rbi.org.in, [protected]@rbi.org.in, [protected]@iba.org.in
                        Cc:

                        Rajesh. [protected]@nic.in, vivek. [protected]@timesgroup.com, [protected]@zeenetwork.com, [protected]@zeemedia. Esselgroup.com, i
                        [protected]@aajtak.

                        Com
                        Subject: sbh exposed -7, hawala transactions
                        Regarding hawala transactions — a big issue

                        It is a big issue concerning the country and rbi also may be missing it in its audit. Though the
                        Guidelines are there but not followed by many foreign exchange branches knowingly or unknowingly and
                        The result is this in all banks. Modus opearandi... Whereever the units receive full advance payments
                        And there the fake/bogus bills are prepared and some branches give the forex bills/documents to these
                        Companies on their request to dispatch directly where branches may not be knowing the consequences of
                        It.in some cases neither the goods are dispatched fully and documents are sent to buyers as per
                        Understanding and in some cases these units have opened their offices/branch in foreign countries and
                        It is very simple as money comes in advance form but bills do not go back.in some cases fake documents
                        Are submitted where even some officials of customs are also involved. I have seen all this and came to
                        Know only when i handled it practically and i reported the matter of shiva swamy and rajesh kumar of
                        Sbh ludhiana branch but the issue is closed by the bank and only my complaint to rbi, they told a story
                        To rbi and issue is closed. This is not a case of one branch and it is happening to a large extent
                        Through out the country but rbi must take it seriously to ensure compliace of such things and should
                        Not completely dependent on the banks as you have trusted a lot and they have taken you and country
                        For a ride.
                        State Bank of India [SBI] customer support has been notified about the posted complaint.
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                          S
                          satnamwadhwa
                          from Noida, Uttar Pradesh
                          Oct 10, 2017
                          Report
                          Copy

                          Address: New Delhi, Delhi, 110018

                          Part-1

                          Reg. : complaint against sbh and sbi
                          This has a reference to my complaint against the abivesaid banks through emails dated october 2016 and
                          Your response to that.

                          Seeking hard copies of the complaint.
                          In this regard, i would like to mention that i am an ex-employee of sbh and whatever i have stated in
                          My complaint are just a

                          Few illustrations only and the facts are much more serious and alarming as far as corruption, frauds
                          And scams in sbh are

                          Concerned by its top officials from the year 1995 onwards. Firstly a brief about/overview is given
                          Which is followed by the

                          Detailed information and it is infact already was emailed to you.
                          1. The bank top officials especially sbh are mainly responsible for at least 30-35% of the npa/losses
                          To the bank due to

                          Corruption and scams where the medium and large quantum loans are sanctioned in a planned way to cheat
                          The bank/public

                          Money only which will be clear from my detailed information as these instances have happened and are
                          Known to many officials

                          In the bank and i have studied more than 350 loan proposals and i know as how the financials of the
                          Companies are

                          Fabricated/manipulated by the companies/chartered accountants in nexus with top officials which account
                          For a major chunk of

                          The npa accounts in addition to the genuine npa accounts.
                          2. Banks know and are responsible in many cases of hawala transaction cases and i exposed them in one
                          Case of ludhiana

                          Branch with mr rajesh kumar as field officer.
                          3. Bank has promoted many officers who made the bank to lose a lot of money where even properties taken
                          As collateral security

                          Were found to be fake/bogus and i reported a few cases to the sbh, rbi but all in vain and there are
                          Many such cases in the bank

                          And it is losing a huge money every year.
                          4. Crores of rupees every year are spent by raising bogus bills by the branches, controllers and head
                          Office officials
                          5. Crores of rupees are being paid unauthorisedly every year to the temorary staff not shown in the
                          Records and against the rbi

                          Guidelines by appointing 1-2 staff on temporary and unauthorised basis.
                          6. Banks retired md, cgm and gm join after retirement many companies to facilitate enhancement in loans
                          And pass on the

                          Bribed money to the sanctioning authorities and many such accounts have become npas and bank lost huge
                          Amount in such

                          Cases. About rs 38 crores were lost in chandni chowk branch where two mds had joined two different
                          Companies after their

                          Retirement as directors against the rbi guidelines and bank paid a high price for it and there are many
                          Such cases in the bank

                          Where crores of rupees are being written off every year and it is happening in almost all the big
                          Branches of sbh which might be

                          True for sbi too.
                          7. The bank has lost a huge money in npas recently and the actual amount is much more than this which
                          Will be

                          Exposed/reflected in near future and if the control over such issues of corruption is not
                          Excercised/guilties/criminals are not

                          Punished such things will continue forever and the honesty of such top officials every one in the
                          Country has seen in

                          Demonetisation.
                          8. I was also in a team of three officers who had undertaken study of npas in the banks a few years
                          Back and found serious

                          Irregulaties/gaps/flaws/wrong appraisals etc which are responsible for major npas and you can see the
                          Npa files which will tell

                          Everything.
                          9. The nexus between the top officials and officer's association is another serious area responsible to
                          Encourage corruption as

                          Officers associations also settle many such cases of officers after taking a huge money from them and
                          One mr harshvardhan (

                          Chairman/secretary of officers association) is such a person who has acquired a lot of assets by such
                          Means.
                          10. Bank top officials acquire a lot of assets after retirement and most of gm and md belong to this
                          Category as corrupt money comes out after retirement which you can verify on selective basis as the
                          List is very big as most of top

                          Officials are involved/are corrupt and have taken gold bricks/flats etc in big loans and even one of
                          The most honest md mr

                          Mehrotra used to tell that he was offered gold bricks when he was md but he never did any wrong
                          Thing/sanctioned wrong

                          Loans but others are doing so. Mr lal used to take one flat for the home loans sanctioned to the
                          Builders for residential projects

                          And for other loans too. Mr khandelwal, md was also most corrupt and has a lot of properties in delhi
                          And punjab etc. Mr

                          Ramanujam was another corrupt official who even spent rs 25 lacs on a hanuman temple in his house at
                          Banjara

                          Hills, hyderabad and these are just not even the tips of iceberg. Amitab guha was another corrupt md who
                          Openly misused

                          Banking machinery, staff on the ocasion of his daughter's marriage and used training
                          Centre, food, cars, officials for many

                          Days, guest houses freely and more than rs 10 lakhs were spent by bank for him unathorisedly and how
                          Much money he might

                          Have taken for sanctioning loans and one loan case from chennai had come through retired cgm, shri
                          Ganeshan for rs 20 cr

                          But the need based loan requirement arrived at rs3.5 cr and he called me too for discussion and put
                          Pressure for giving the

                          Appraisal report for rs 20 crores but i did not agree to that as my report was based upon facts and
                          They were after me and

                          Hatched a conspiracy against me and spoiled my career for being honest. List is exhaustive and the
                          Factual position is very very

                          Grim and if this continues, the public money will be eaten away by these termite type top officials in
                          Future too. These are only a

                          Few instances as there are many such instances in each individual case and they are realy very
                          Characterless too and one will be

                          Shocked to know about it as what happens in five star hotels, guest houses, bank premises and liason
                          Officers can give the full

                          Details and this list is also too big.
                          11. A big racket is going on in the housing loans sanction as i have mentioned for delhi which is
                          Applicable for sbh and sbi for the country as a whole under the directions of top management of the
                          Banks.

                          The details are given hereunder.



                          From:
                          satnam singh wadhwa
                          hyderabad-500029
                          date: 3-5-2008
                          the director,
                          central bureau of investigation
                          new delhi

                          reg. Complaint regarding scam/frauds/bribe etc against top officials of sbh

                          1. I am satnam singh wadhwa from state bank of hyderabad and working presently at
                          Technical consultancy department, head office, hyderabad. I had been victimized by
                          The bank during the year 2003 by fabricating a case/ hatching a conspiracy and the
                          Case was referred to cbi. My main fault was that i brought certain illegal
                          Activities taking place in the bank, to the notice of top management which was not
                          Digested by them as a few retired general managers were also involved. I had to
                          Reveal this information as i was being harassed by the inspection/ vigilance
                          Department of the bank on the instructions of shri v. P. Singh who happened to be
                          Dgm (Inspection) at that time and he was in dispute with my dgm, delhi. As he could
                          Not say anything to the dgm, delhi directly while auditing the delhi regional
                          Office and branches under its control, he preferred to harass the branch managers
                          Such as chandigarh branch, panchkula branch and ludhiana branch. Shri v. P. Singh
                          Took the assistance of shri r. P. Handa in fabricating the case as shri handa was
                          One of the customers of ludhiana branch who was involved in hawala transactions
                          And i closed his account. All other information is available with yourgoodselves.

                          2. I am writing this letter to bring it to your kind notice that the innocents
                          Are being torchered in the bank and the real corrupt officials, persons involved
                          In serious scams and frauds are going scot free. I have enough evidences to prove
                          That the bank top officials are involved in anti-national activities, anti - public
                          Activities, anti rbi/finance ministry actions/ directions. As per my assessment
                          The bank is a defunct bank with thousand crores of negative net worth due to
                          Actual losses if we go as per rbi guidelines in reality and the balance sheet of
                          The bank is also a fake/bogus one. Lot of scams are being suppressed by the top
                          Management especially wherever they are involved. Top management officials have
                          Crores of properties acquired by corrupt means.
                          3. The actual non performing assets (Npas) are not less than 30% while the
                          Actuals are being shown as less than 1 % as hundreds of npa accounts are being
                          Shown as standard ones while in reality they are non performing assets. I have
                          Given details of some accounts studied by me the details of which are enclosed
                          Herewith. Such accounts which are shown standard and excellent accounts in the
                          Banks books are in really sick / defunct. For instance an account namely m/s
                          Sterling cnc engineers (P) ltd (For details please refer exhibit-1) with sbh
                          Gurgaon branch shows the siphoning of funds to the tune of rs.50.00lakhs for which
                          Additional term loan and working capital loans are recommended and when the facts
                          Were brought to the notice of the dgm, delhi regional office, the account was
                          Closed immediately as fraudulent activities (Bogus stock statements, bogus
                          Balance sheets, bogus transactions, fake book debts against which bank has been
                          Financing to most of the borrowers on bogus chartered accountants certificate as i
                          Came to know on their actual verifications during my studies of such units etc)
                          Were taking place therein for which the bank was very well aware of as siphoning
                          Of funds was permitted by the branch manager itself by allowing drawings through
                          The account of the company for which the required cheques are available with the
                          Branch as evidence.. There are hundreds of accounts like this in the bank.
                          another similar account i. E m/s dairy craft (India) pvt. Ltd (Please refer
                          Exhibit-2) which is excellent as per banks books, was having bogus balance sheets,
                          Siphoning of funds more than rs.40.00lakhs, bogus stock statements, excessive
                          Credit limits etc. And still this account is continuing with sbh, chandni chowk
                          Branch, delhi but enhancement in credit limits was not sanctioned after i brought
                          These facts to the notice of bank executives in my report.in a nutshell when this
                          Is the position of standard accounts as classified by the bank, one can imagine
                          The fate of other accounts of the bank. Thus a big racket is going on in this bank
                          And all the rules and regulations of rbi / govt. Are flouted by the bank to
                          Sanction loans to such accounts which are becoming npas subsequently as end use of
                          Funds are not seen at all and the fake statements are kept on records for show
                          Purpose. Only.
                          4. Another - national activity which results the nation a loss of crores of
                          Rupees as non receipt of income tax because the bank encourages/ motivates those
                          People whose earnings are good but are not paying and do not want to pay income
                          Tax and are not filing income tax returns and intend to avail term loans against
                          Properties. To encourage such people, bank evolved a scheme where no income tax
                          Returns or any other proof of income will be asked from the borrowers and loans
                          Upto rs.100.00lakhs can be sanctioned merely against the value of property and
                          Loan amount can go upto 50% of the value of the property. Initially the loan
                          Amount was rs.10.00lacs but of course the response was good and the bank enhanced
                          The loan limit. About rs.6000 crores of loans have been sanctioned under this
                          Category during past 2 years and one can imagine the loss of income tax to the
                          Govt. Due to the wrong policies of the bank. And moreover such accounts are
                          Classified under priority sector advances and thus depriving the real and genuine
                          Small borrowers from their rights as they do not have properties and thus denied
                          Loans. More than 35% of such loans are virtually non performing assets as the
                          Balance sheets of such accounts are bogus. For instance the loans sanctioned
                          Against properties is being shown as working capital for sme advances while the
                          Stocks are not available in reality or small quantities are available as the loan
                          Amounts are withdrawn from the business and thus the borrowers have to forcibly go
                          For fake financial statements and the bank closes its eyes and virtually the
                          Accounts should be treated as npa as per guidelines. Recently one study conducted
                          On m/s shubh mangla industries, bangaluru, account with sbh rajajinagar branch,
                          Has shown the same thing and when the facts were brought to the notice, the
                          Account was closed immediately. I also enclose the banks revised guidelines
                          (Exhibit-3) for enhancement in credit limits upto rs.2.00crores which is self
                          Explicit as to how the rbi directions for monitoring of advances, end use of
                          Funds, need based finance, collateral free loans upto rs.5.00lacs, waiver of stock
                          Statements etc. Resulting into the accounts to become npas over a short period of
                          Time as mentioned in above case of m/s shubh mangla industries, having account with
                          Sbh, rajajinagar branch.
                          i also enclose a letter (Exhibit-4) addressed to the agm by one of the branch
                          Managers which is self explicit and indicates as to how sbh intends to sanction
                          Loan against properties without caring for sales turnover. This also shows that
                          The sales recorded by them in their books are only 10-20% of their actual sales
                          Due to vat 6% and other problems. This clearly indicates that as to how the bank
                          Is playing a major role in the destruction of national revenue collections and
                          Spoilage of the monetary process of rbi/govt.in fact most of the cases are alike.

                          5. About 25 % of the small scale industries accounts are not ssi at all as those
                          Are become medium enterprises but the bank since years is showing such accounts as
                          Ssi only to satisfy the bench mark for priority sector advances. About worth rs.
                          135 crores of advances to medium enterprises category were intentionally were
                          Shown as ssi despite the instructions of statutory auditors on the written
                          Instructions of top management. Similarly about rs.400 crores of advances to
                          Warehouses (Medium enterprises) are being shown as ssi. About rs.65 crores of
                          Advances in medium category are being shown as ssi units for the same purpose in
                          Mehbubgunj branch, hyderabad. There are so many other accounts like this in
                          Different branches which are classified as ssi units knowingly to achieve the
                          Bench mark and save from the imposition of penalty.

                          6. About rs.40, 000/- crores of medium and large category loans are sanctioned by
                          The credit department, h. O. Of the bank the quality, monitory of advances, end use
                          Of funds will show as to how many accounts are really bad. A recent study
                          Conducted by me for m/s godavari polymers (P) ltd, an account with our commercial
                          Complex branch, secunderabad shows the level of manipulations/ fabrications and
                          Banks control. This account is excellent and standard as per banks books but my
                          Observations were as follows.
                          (I) the account was enjoying rs.3.50 crores of cash credit limits and now the
                          Credit limits were enhanced to rs.8.00crores (Only for cash credit account as
                          Total limits are about rs.16.00 crores). As per my report if we go as per banks
                          Guidelines the unit does not get any limit and the details are enclosed herewith
                          As exhibit-5 so one can imagine the fate of the bank and the level of
                          Manipulations for which bank is also a party and crores of loss to the nation in
                          Different forms and deposit holders in particular as they are the ultimate.

                          7. As per my assessment, there is an average loss of at least rs.65.00 crores
                          Every year to the bank due to manipulations / fabrications of bills, unauthorized
                          Payments, adjustments due to - utilization of banking machinery especially by the
                          Top management of the bank. Some instances are furnished below.

                          (I) loss of rs.8.00crores is due to unauthorized payment to the water boys / the
                          Persons appointed unauthorized at branches/controlling offices of the bank, to
                          Whom the salaries can not be paid but their services are utilized unauthorisedly
                          With the knowledge of the bank and payment is made by raising bogus bills, bogus
                          Petty cash and monthly wages are paid to them. There are one/two such fellows in
                          Each branch and each person is paid rs.3000/- to rs.4000/- every month. This
                          Estimates to about rs.8.00 crores of loss to the bank.

                          (Ii) there is a loss of about rs.10.00 crores of loss to the bank every year due
                          To the payment of petrol charges to each officer while the average expenditure of
                          Each officer is not more than rs.1000/- per month and the reimbursements are made
                          On bogus bills. Thus one can imagine as to how the public money is mis utilized.

                          (Iii) crores of rupees are disbursed to the officers of the bank on the same
                          Furniture & fixtures on the bogus bills supplied by say at h. O by m/s karthik
                          Electricals and m/s pasa. The former supplies electrical items bills and the
                          Latter supplies furniture item bills when both of them have no showroom /shops
                          Except the note books of fake bills and they charge 3-5% as commission for
                          Supplying bogus bills with the knowledge of top officials and the commission
                          Amount is shared upto top executives. This is happening at h. O. Level for the last
                          Many years. Also recently computer loans were sanctioned on the bogus bills
                          Supplied by m/s bharat data products a bogus company who charged rs.500/- for a
                          Quotation worth rs.50000/- all the sanctioning authorities and auditors are well
                          Aware about these facts. There are so many happening like this with the knowledge
                          Of the top officials under their nose.

                          (Iv) mis-utilization of banking machinery is a common thing i. E. Whether cars,
                          Guest houses, training centers, lightning arrangements or any other expenditure.
                          Recently on the marriage occasion of a daughter of top official, the above
                          Facilities were completely mis-utilized without any payment and lakhs of rupees
                          Spent were paid via bogus bills by debiting to bank account.

                          (V) the level of corruption at higher cadres is so high that one of the honest
                          And retired md said once that he was offered gold bricks for sanctioning a loan of
                          Rs.2.00 crores. They have a lot of properties too and the real corrupt officials
                          Are going scot free and innocents are victimized and the same thing has happened
                          In my case too as i endeavoured to arrest the corruption and they made me victim
                          Of that and i am enclosing the letter after which i was made a pray and the
                          Contents of letter are crystal clear.

                          (Vi) not only this even the top executives are joining certain companies after
                          Retirement as director immediately to facilitate sanction of loans and ease the
                          Operation of sharing bribes and thus many accounts have become defunct and in
                          Certain cases bank has lost as high as rs.32.00 crores in an individual case. And
                          Many accounts are like this.in delhi, chandni chowk isbh branch itself bank lost
                          Rs.40.00crores within two years in two accounts namely m/s raj solvex
                          Rs.32.00crores and m/s century proteins ltd rs.8.00 crores where two retired mds
                          Joined as directors and rest is the history.

                          7. Banks own circular guidelines state that many accounts are very serious and no
                          Action is taken against anyone while i had been torchered for doing good business
                          By bringing a loss making branch to excellent profits and saving the branch from
                          Closure. As evident from the circular that even it returns are not obtained, legal
                          Opinion reports not obtained, even title deeds were found fake, no assessment of
                          Loan as it returns are not obtained and loans sanctioned without any basis, no
                          Mortgages created and so on and even then no action was taken against them. I
                          Tried to safeguard the interest of the bank and i was victimized for no faults of
                          Mine.

                          8. Top management have been protecting the real culprits despite i have told
                          About a few officials such as shri rajesh kumar earst while field officer,
                          Ludhiana branch and shri ravindra kale, ex branch manager, ludhiana branch. The
                          Information sought by me about these officials under right to information act 2005
                          Is not furnished despite their scams and cheating the bank to the extent of
                          Rs.14.00lacs and other losses mentioned therein. (Please refer exhibit-6 and
                          Exhibit-7for details where i sought information under rti act and banks incomplete
                          Reply attempting to protect the criminal elements) and instead of initiating
                          Action against them, simply it is replied that verification auditor has not
                          Mentioned anything about the income leakage while hundreds of vouchers are
                          Available in the branch as an evidence but the attempts are being made to protect
                          The criminals and cheats which also encourages others to resort to such
                          Activities. Moreover verification auditor is also a human being and can commit
                          Mistakes and there is nothing wrong in cross verifying the things if someone has
                          Given important information in the interest of the bank and the public. Similarly
                          Shri ravindra kale, when he was as branch manager at pune branch, sbh sanctioned
                          One housing loan to one borrower on the fake title deeds and the same person had
                          Also taken another loan from sbi also and both became defunct as the borrower was
                          Not traceable and repayments were not forthcoming. Please see as to how the
                          Management has saved sri kalethey have obtained a letter from the successor of sri
                          Kale that the title deeds are genuine and the case was closed forever while the
                          Facts are entirely different. I brought this information to the knowledge of top
                          Management but no action was initiated against him.

                          9.in a nutshell, the above facts are not even the tip of the iceberg and if you
                          Really want to save the bank, public interest and the nation, sir, you must do
                          Something immediately that will be the real service to the nation and the public
                          At large and the lesson to the real corrupt officials.
                          10.in addition to the above, certain benefits are extended to the persons known
                          To them. As in the past certain officials who are having their house at hyderabad
                          / secunderabad are extended leased facility by the top executives as against the
                          Contravention of the rules and regulations of the bank extending a benefit of
                          About rs.[protected] per month while the other similar cases had been denied such
                          Facilities.


                          thanking you,



                          yours faithfully,



                          satnam singh wadhwa

                          To continue as part-2
                          State Bank of India [SBI] customer support has been notified about the posted complaint.
                          Oct 06, 2017
                          SHYAM DEO NONIA's response
                          Sir hmare pas 1 or 2 ka coin nhi liya ja rha hai chif manejar bo le nhi lenge apko jha jana hai jao hme koi kuchh nhi bigad sakta
                          Wrongly debited by s. B. I 8000 from my account .my account no. Is [protected]
                          Sir urgent solve my problem
                          FIAEPSONUSWDLRF:67031360431899338800170 TRANSFER TO SAVE SOLUTION PVT LTD THAT IS THE MISTAKELY DEDUCT:
                          My mobile no. Is [protected]

                          corruption - Comment #2880460 - Image #0
                          corruption - Comment #2880460 - Image #1
                          Sar hmare pash 1or 2 ka coin Rs 400 ka tha ham gaye apne bank branch 7071 to hmare chif manejar bole ham nhi lenge ap ko jo krna hai kar lijiye jiske pas jana hai op jayiye kamara koyi kuchh nhi bigad skta hmne helpline pe kamplen kiya blok kardiya gya ayesha hi hoga to ham grib kha jaye sir niwedan hai hmari madat kre
                          Dear Sir/Mam,

                          I Gautam Kumar Jha is a costumer of your company SBI having ifsc SBIN0000090 account no [protected]. With registered mobile no [protected].
                          Kindly inform me why amount of rs.14083 has been dedited without any prior information .
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                            Kunwar Abhishek Pratap Singh (KAPS)
                            from Nanpara, Uttar Pradesh
                            Oct 10, 2017
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                            not receiving otp for new pin generation.

                            Address: Gorakhpur, Uttar Pradesh, 273001

                            I was trying to generate a new pin for my sbi account's atm card. I am not receiving any otp from sbi to my registered mobile number. I am receiving otp for other online payments but not receiving otp for new pin generation. I contact sbi branch and customer care support both but my problem not resolved. I try 3 ways to get otp - via sms, via atm machine and calling to customer care support. I try many times. Please resolve my problem. Thank...
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                            sanjulag
                            Oct 10, 2017
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                            Address: Ludhiana, Punjab

                            Dear sir/mam
                            I am sanjula sharma having account in sbi pau branch, ludhiana.
                            Presently, i am in germany on training and tried transferring an amount of 1000 euros from my host (Dr christian möllers) account which is in ingdiba branch at göttingen germany on 14th sept, 2017.
                            It is surprising that i have not yet received any amount in my indian sbi account at pau branch ludhiana.
                            I tried to contact ingdiba branch at göttingen germany regarding the transfer but according to them money has been transferred and they provide me the details they were having with them and told me that they can’t help anymore.
                            Consequently, my husband (Dr. Anoop ruthwal) who is in india tried to contact sbi pau branch, ludhiana manager (Mr. Kuldeep contact no. [protected]) and has provided him all the necessary details but have not received any help from him since past 10 days. He is misleading us asking us to contact him on so and so hour of the day. Now he has stopped picking my husband phone. If he can’t help then he should at least guide us through the way for tracking the money. This response shows his irresponsible behavior and negligence towards his duties.
                            We are highly disheartened to bear such response of the sbi personnel.
                            This is very unfortunate, that a leading branch like sbi is treating its customers like this.
                            Please let us know at the earliest what we can do to track the amount or give us some reliable person contact from sbi branch.

                            Thanks and regards
                            State Bank of India [SBI] customer support has been notified about the posted complaint.
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                              Sunil selkare
                              from Murwara, Madhya Pradesh
                              Oct 10, 2017
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                              Address: Betul, Madhya Pradesh, 460449

                              I am customer of sbi shobhapur. Dist betul (Mp)
                              I have transferred 9000 rs through cash deposit machine by following digital india concept of pm modi
                              But still money has not been received by receiver.
                              When i reached sbi branch along with written application for sort out this matter, branch manager (Mr varna) refused to accept applications. And the staff looking this matter is also unavailable at seat for solving this matter.
                              I have to seat over there for 2 hours time 1:30 to 3:30 just to submit application.
                              As i am working in a firm where wastage of time is not tolerate able. I was not allowed to work that day.
                              This all happened due to negligence of sbi staff including carelessness of branch manager.
                              It is also noticed that sbi staff instead of solving any matter they just delays by saying come tomorrow or i am busy. It is also observed that most of the time staff at sbi are busy with phones.
                              State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                subhashgpta
                                from Dehra Dun, Uttarakhand
                                Oct 10, 2017
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                                Address: Dehradun, Uttarakhand
                                Website: Debit card not functioning in other banks ATMs

                                Dear sir,
                                I am holder of new sbi debit card and when it is applied with correct pin number to any other banks atm, money could not be withdrawn from atm. I have visited sbi main branch, mussoorie 4 times in last two weeks but the officials there are unable to solve the problem. I have given my written complaint there along with other banks atm slips stating reasons for non - withdrawal about 14 days ago.
                                I am a senior citizen. The sbi atm is at some distance covering steep slope so going there cause inconvenience.
                                I therefore, request you to please solve the problem at the earliest so that i can use other banks atm situated close to my home.
                                Thanking you
                                Sincerely yours,
                                Subhash chandra gupta
                                Sb ac no
                                [protected]
                                State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                  Sayed sharif
                                  from Modasa, Gujarat
                                  Oct 10, 2017
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                                  Address: 400097

                                  Hi myself rukhsana sharif sayed residing in malad east mumbai 400097, i have applied for credit card n before card comes in my hand i got a call says call on [protected] for activation, they are from sbi credit card dept i called them as soon as i got the card i have them card no then she was done with the verification then i got a otp i shared that n 2 transaction was done 5000/-rs to payu paymentspvt ltd100 n 3220/-rs to www oxygenwallet.com on asking she said we are giving u discount card one time payment n lifetime benefit of 30%on purchased. Then i went next day to bank they said block the card they r fraud we don't call n ask customer about card no and otp. I block the card n called on the no, but the no is not in service pls help me to get them through the transaction n this should not be done with others. Pls help me.
                                  State Bank of India [SBI] customer support has been notified about the posted complaint.
                                  Jul 29, 2019
                                  Updated by Sayed sharif
                                  Hi This is Rukhsana Sharif Sayed there is no update n my complaint has not been resolved since October 2017, i have not received any call either from the consumer forum nor Sbi, already complaint Registered with Kurar police stn Malad East pls do the needful at the Earliest. Waiting for positive reply.
                                  On moblie no [protected].
                                  [protected]@gmail.com
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                                    Priti ahi
                                    from Mundi, Madhya Pradesh
                                    Oct 10, 2017
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                                    Address: Jabalpur, Madhya Pradesh

                                    Dear sir

                                    A refund of 385 rupees was successfully processed on 21 september 2017 to my account. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

                                    I have called the state bank of india customer service many times including the unique transaction reference number but nobody has resolved the problem. No action is being taken

                                    I have confirmed with amazon and they have successfully processed the refund

                                    Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.
                                    State Bank of India [SBI] customer support has been notified about the posted complaint.
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                                      Lovely Pandit
                                      from Amritsar, Punjab
                                      Oct 10, 2017
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                                      Address: Mohali, Punjab, 160052

                                      Respected sir I want to complaint about sbi. I work in mohali phase 5.I all a resident of bihar I went to my nearest branch in mohali for new account opening. And there they refused to open my account only for not having local proof. But I had my Aadhar card and pan card of bihar. So is there any rule that account will be opened for only local address proof holder not for other region.Please reply me soon My phone no [protected]
                                      State Bank of India [SBI] customer support has been notified about the posted complaint.
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