[Resolved]  State Bank Of India [SBI] — Tata card cancellation...

Address:560103

Hi,
This card is very worst and cheating the customer..
I just want to cancel TATA Credit card. These guys are never care about customers. They charged me FIN charges though I had refund before due date. My refund was around 25k and I didn't want to pay 25K and get refund to my account from merchant.I have tried to call the customer care no and its IVR which never directs me to customer care rep (there is no option for reaching cust. care rep). So I mailed customer care and received pre-text reply saying the bill was not paid before due date. I replied to that mail explaining my issue and never got a response. Then I escalated to Level-1 to [protected]@tatacard.com. No response from them. Now, I have escalated to Level-2 to [protected]@sbicard.com. I hope they respond to this level-2 escalation.

All I need now is, I want to cancel this TATA credit card and get a peace of mind. But I have explored few options which I do not expect them work correctly. All the customer care nos are not proper which will allow me to talk to somebody in customer care.
Regards
vineeth.hr
[protected]
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Aug 8, 2021
Complaint marked as Resolved 
State Bank of India [SBI] customer support has been notified about the posted complaint.
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hi,
i got a call from this number [protected] They are asking my card details..
after that they are tell in my account minimum 10k then only they will transfer money..
Rules and regulation of RBI...
Dear Sir, Thanks for sharing your details.We will get in touch with you soon to address your concern at the earliest. Although we would request you not to post your contact and card details publicly but mail us next time at [protected]@sbicard.com.
Thanks for talking to us. Trust your queries have been responded. Please call SBI Card helpline for any assistance.

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