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Sterling Holidays Resorts Complaints & Reviews

2.7
Last updated Mar 24, 2024
Complaints 433
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224
Unresolved
209
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Sterling Holidays Resorts Phone Numbers

Toll free
1800 3000 2727
50
36
Phone
+91 44 3357 3300
53
30
Fax
+91 44 3357 3423

Sterling Holidays Resorts Website

Sterling Holidays Resorts Head Office Address

Citi Tower, No.7, 3rd Cross Street, Kasturba Nagar, Adyar
Chennai
Chennai District
Tamil Nadu
India
600020

Sterling Holidays Resorts reviews & complaints page 16

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A
abhiishek
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not providing me the status of refund even after 70 calls everyday

Address:Jaipur, Rajasthan, 302001
Website:www.sterlingholidays.com

I have already filed a complaint against Sterling regarding my refund but nobody has contacted me even after 10 days.
Every time I call Sterling they are telling me that that refund will only happen after 3 months and not before that.
Who will pay the interest for these 3 months??
Can someone please call me at [protected] and help me in taking a strict action against Sterling holidays so that I can get a refund.
Their...
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A
abhiishek
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not refunding the money

Address:Jaipur, Rajasthan, 302001
Website:www.sterlingholidays.com

Hi,
I have already logged a complaint against sterling that i need a refund of the full amount. Its been 5-7 days that i raised the initial complain.
I have been calling sterling every single day to check the status but they are still saying that the refund process will take 60-90 days.
My question is who will pay the credit card emi and interest for these 90 days? When i am not wrong and the information given to me...
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A
abhiishek
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud / Misleading / Misguiding Information

Address:Jaipur, Rajasthan, 302001
Website:www.sterlingholidays.com

My registered details are as below:

Name - Abhishek Charan
Phone - [protected]
E-mail ID - [protected]@Abhiishek.com
Spouse's Name - Supriya Charan
Even after my 2 days of discussion with the sales executives Kunal Kumar and his supervisor, there is no result.
I need a full refund ASAP in my bank account.
I HAVE BEEN TOLD THAT I WILL GET THE REFUND IN 45-90 DAYS... WHO WILL PAY THE EMI'S...
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N
Nileshravi
from Bhavnagar, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Company Person not cooperative.

Address:600020

I nilesh dosgi, bhavnagar, membership i.D. No. 1229385 a new member in may 2016. I call abhishek mo. No. [protected] and manager at surat mr. Sachin mo. No. [protected]. I call both the person many times but they not received my call every time. I want to book my holiday package on diwali time but they not cooperate me. So i want answer about my complaint as soon as possuible....
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J
Jayakumarv
from Nadapuram, Kerala
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Membership cancellation

Address:Thiruvananthapuram, Kerala, 695018
Website:www.sterlingholidays.com

Sir/madam
I applied for your holiday membership and a number was allotted[protected]. Immediately. I have cancelled the membership and duly informed through mail and phone. No service accorded or kit was issued to me.
Even after my repeated requests you didnt even mind to respond or to to pay back the money i have remitted. As requested i have contacted the trivandrum branch.. He says he cant help and asked to contact kochi office....
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F
Fareeda Salam
from Chennai, Tamil Nadu
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Non refund of membership after request for cancellation

Address:Kozhikode, Kerala, 673006

Hi,

This is regarding the cancellation and full refund of our sterling membership no:1224730. Please refer to the recent telephonic conversation my daughter fareeda salam had with your sales executive mr. Seby toms on 24.06.2016 and 25.06 2016 and also the trailing emails below and to the previous telephonic conversations we have had with mr. Seby toms and mr. Sivakumar.

1. We have been verbally assured by...
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N
nhvasoya
from Bengaluru, Karnataka
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Not giving dp+emi - 35000

Address:Rajkot, Gujarat, 360006

I purchased my membership in end of january and after that i am not able to pay more so i requested to cancel my membership in fab. To mr. Sagar bhandari, he promised that all amount refunded but still not coming they just doing promise just not giving back. They said me that you cant get because there is no rule to give back in month. What is this?

My member id is : 1226236

What kind of this company is?
br...
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S
Sridhar Thoopurani
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Selling rooms to non-members

Address:Chennai, Tamil Nadu, 500047
Website:sterlingholidays.com

I have been a blue studio member and when i try to book a room in the same blue period, i get a reply that rooms are not available. At the same time i was shocked to see that rooms are available for sale to outsiders on make my trip and other websites at the same resorts in which i was not given a room.

After having paid lakhs as upfront membership fee, we get only rejection mails and offers to shift to sub-standard hotels....
+1 photos
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Address:Chennai, Tamil Nadu, 600 020
Website:sterlingholidays.com

This is detail of sales executive who has taken the dp money within 30 minutes, with hiding lot of facts:-

Rameshwar lal
Se - customer acquisition

Sterling holiday resorts (India) ltd,

223-225, 2nd flr., b-wing, chintamani plaza, mathurdas vasanji rd.,
Nr. Gurunanak petrol pump, chakala, andheri (E), mumbai - 400099

Board line: +[protected], mobile: +91 [protected]br...
+3 photos
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S
Sanjay Ghanghaw
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating, fraud and not giving refund

Address:Chennai, Tamil Nadu, 400709
Website:www.sterlinholidays.com

Dear sir.

About six months back their sales manager ashish sharma visited my home and after lot of pestering and pep talk he gave me false promises and used my credit cards to making payments. i got fooled and misled by him and i paid rs 82000/-. since then this man is absconding, he has discontinued his mobile number [protected]. therefore i have registered my complained and i have asked for refund. to get the refund i have...
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V
vivekjain1978
from Ludhiana, Punjab
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Non refund of membership fees on cancellation even after one year.

Address:Chennai, Tamil Nadu, 600020
Website:www.sterlingholidays.com

Respected sir,
We want to complaint against company and specially two persons named mr lucky verma and mr. Gagan ghai who are company"s representatives. They misguided us and after alot of e-mails and phone calls they are not refunding our money even after cancellation of membership. According to company rules we made cancellation with in 20 days. Its going to be one year. Now they are not receiving our calls. Whenever we called them...
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R
Rajagopalan65
from Mumbai, Maharashtra
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Cheating & denying holiday timeshare facility to membership no 215502

Address:Chennai, Tamil Nadu, 600018
Website:www.sterlingholidays.com

I had invested with sterling holidays for timeshare vide membership no 215502. I had originally invested in sterling tree magnum scheme in 1995 for a sum of rs 21, 300/- for 12 trees and the company was defunct after committing fraud. After several rounds of followup with the concerned officials, one of the officials committed to convert the investment proceeds to a holiday timeshare with an additional payment of rs 10, 000/- which was also...
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Address:Chennai, Tamil Nadu, 600 020
Website:www.sterlingholidays.com

This is detail of sales executive who has taken the dp money within 30 minutes, with hiding lot of facts:-

Rameshwar lal
Se - customer acquisition

Sterling holiday resorts (india) ltd,

223-225, 2nd flr., b-wing, chintamani plaza, mathurdas vasanji rd.,
Nr. gurunanak petrol pump, chakala, andheri (e), mumbai - 400099

Board line: +[protected], mobile: +91 [protected]br...
+3 photos
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S
sangeeta pokharkar
from Mumbai, Maharashtra
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Service Issue

Address:Mumbai City, Maharashtra, 400708

Hi,
Here i am sangeeta pokharkar, i have taken membership, on 12/03/2016 if you join by taking instant decision today then you will be able to get special package commitment given by your representative. and if you will find any problem within 10days then you can leave by getting 100% refund within 10days. but i applied for cancellation on (19/04/2016) at same place and still today i didn't get my money. i have joined on the base...
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K
kp261054
from Bengaluru, Karnataka
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Non refund by sterling holidays

Address:Chennai, Tamil Nadu

Fight against sterling holidays time share company
We are people who suffered by sterling holiday company, which plays with people's emotions & cheat their hard earned money, getting together through one group... through many means to fight back... if you are one of victim and want to fight back... join us... pls. post your following details in the same complaint site... we will send you further details to proceed...
1....
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U
upasana06
from Dehra Dun, Uttarakhand
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Receive 100% refund

Address:Dehradun, Uttarakhand, 248001

I received the refund as per the co. Policy, as stated on their we cancelled the membership before 10 working days hence we received 100% refund within a month. Corporate team from bangalore is very cooperative.

Please don't go by the words of sales team and carefully read the terms and conditions given on the back side of the form. You will find the refund policy their please read it carefully.

Regards, br...
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N
nipunjain
from Gurgaon, Haryana
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Sterling holidays are misguiding non-membership people

Address:Ghaziabad, Uttar Pradesh, 201012

Experience with sterling holidays - a call received one day
=

Sterling holidays are fooling the people by calling and inviting for free vouchers for promotions.

The base is to attract people with fat income to register for memberships by registering forms with their incomes and wealth.

The people that are not interested in membership are providing with vouchers for 2 nights and 3 days stay...
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S
Shashank8866
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Cancellation of membership & refund

Address:226018

Hi, my parents received a call from pc jewellers where this sterling holidays had placed a stall and they sold out a membership to my parent. They paid 24, 000 inr and soon they realized that they don't need this policy. So they called them back and asked them to cancel the membership. It was mr. Rahul trivedi who sold out the membership. So this guy suggest that he will cancel the membership but some how we have to provide them 3 cheques...
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V
Veera511
from Pune, Maharashtra
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Cancelled my membership! No refund and even no call so far

Address:560054
Website:www.sterlingholidays.com

My membership no is 1228195, I became a member on 31.03.2016 by paying rupees 26105. But, Unfortunately I got the scenario where I can't pay the Balance EMI for 4 year due to personal problem and I requested to Cancel my membership and refund the amount on 21.04.2016. Only i got reply for mail saying that They will revert in 2 to 3 working days. Then no reply! I reached them Many times thro mob, Their answer a person will call you in few...
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M
mittal2587
from Chennai, Tamil Nadu
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Gift voucher not valid

Address:396210
Website:www.sterlingholidays.com

My self mittalkumar patel
I am attending sterling seminar at sterling daman resort on 23/01/2015, based on that sterling offer to me 2 n/3 d free hotel package anywhere in india in sterling resorts.
Based on that i got free voucher on 11/02/2016 from mr. Shahnawaz qureshi (Shahnawaz. [protected]@sterlingholidays.com) and on 2/05/16 i claimed (Claim id no. Is[protected]. And i got response from sterling after 2 days from i claimed.
As...
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