Sterling Holidays Resorts Complaints & Reviews

Address: Chennai, Tamil Nadu, 480001

Website: sterling holidays

I am a sterling holidays member..I deposit 40141 rupees for membership...but sterling holidays gave me free 2night and 2 days. When I went to lonavala resort it was not good no facilities. I called customer care and wants my money back I said you can take 2 days hotel rate and rest of the amount to be return.but they are not giving my money back.kindly help me .

Sterling Holidays Resorts customer support has been notified about the posted complaint.

Jan 04, 2018

Updated by anita chand I want my money back from sterling holidays

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Address: Panipat, Haryana, 132103

Sir my cusomer i’d is 79093 in the name of munish gagneja residents of 333-l model town panipat haryana 132103 & my registered mobile number is [protected] email i’d is
[protected]@gmail.com
I have transferred an amount of 3552/- through neft from my current account number [protected] company name is bala ji extrusion
Amount was credited around 11:19 am dated 04/01/2018
I have not received any kind of receipt or email from your side please look into this matter & reply

Feb 7, 2018

Complaint marked as Resolved

Sterling Holidays Resorts customer support has been notified about the posted complaint.

Verified Support

Jan 05, 2018

Sterling Holidays Resorts Customer Care's response Dear Munish,

We hope our executive has got in touch with you and shared necessary information regarding your query. Thank you.

Sincerely,
Member Relations - Sterling.

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Address: Puri, Odisha, 752001

Website: www.sterlingholidays.com

I am dr. Chandra deo narain, an old member of sterling holiday resorts, membership number vts 22503.

I visited sterling holiday resorts, puri, odisha, with family, on 23rd dec, 2017, at noon. Confirmation voucher number for this holiday is[protected], dated, 26th sep, 2017.

Inr 5000.00 is paid through pos to sterling holiday resorts, puri, on 23rd dec, 2017, at 4.02 pm. Transaction no. Is[protected], for pos [protected]. This transaction was done by mr. Amit from the resort reception.

The same is confirmed via sbi's automated sms as well as via email to me that the payment has gone through.

Snapshot from sbi account statement is also attached herewith for the same. But sterling holiday resorts' people (Mr. Amit, mr. Manish as well as resort manager, mr. Paul dhanraj) maintain that the amount was not received by them at all. Moreover, mr. Dhanraj compelled me to make all the payments via cash on the night of 27th dec, 2017, around 8 pm, promising to refund inr 5000.00 to me if the pos transaction is received by them.

It is more than 10 days since but i have not received any refund amount nor any other communication from sterling resorts people.

My email id is [protected]@rediffmail.com

+1 photos

Feb 9, 2018

Complaint marked as Resolved

Sterling Holidays Resorts customer support has been notified about the posted complaint.

Verified Support

Jan 09, 2018

Sterling Holidays Resorts Customer Care's response Dear Chandra,

While we sincerely regret the inconvenience caused to you in the process, we request you to kindly check the issue with your bank’s Branch Manager. We assure you that we have thoroughly checked our records and found that the amount has not been received by us.

Sincerely,
Member Relations - Sterling.

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Address: 410210

My membership number is 1236856. One of your representatives visited our home and provided us with details. He mentioned that the rci membership is free and i later found out that it is valid for 2 years only out of which we won't be eligible for first year because our emi will still be running.

I then asked for membership to be cancelled on the day i received the card and asked for refund for inr 40000. Mr. Manavalan, who is handling the cancellation told me that he won't refund a single rupee and the representative who came to my house wants me to visit the branch office to resolve the case.

I am requesting the team to cancel the membership and refund the amount beacuse financial hardships which i have recently been subjected to.

Regards,

S kulkarni

Feb 17, 2018

Complaint marked as Resolved

Sterling Holidays Resorts customer support has been notified about the posted complaint.

Jan 08, 2018

Updated by Ranga77 I would also further like to add that the representative who visited me also told me that the RCI membership is only for first 20 families. This is completely false, as your website clearly mentions that RCI membership is free for two years. And the first 20 families RCI membership was not discussed in the welcome call. I hereby request you to refund my membership amount in the light of the false information shared by your representative.

Verified Support

Jan 09, 2018

Sterling Holidays Resorts Customer Care's response Dear Kulkarni,

We hope our executive has shared necessary information regarding refund. Thank you.

Sincerely,
Member Relations - Sterling.

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R

Ranga77

from Mumbai, Maharashtra

Jan 8, 2018

I would also further like to add that the representative who visited me also told me that the RCI membership is only for first 20 families. This is completely false, as your website clearly mentions that RCI membership is free for two years. And the first 20 families RCI membership was not discussed in the welcome call. I hereby request you to refund my membership amount in the light of the false information shared by your representative.

S Kulkarni

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Address: Ahmednagar, Maharashtra

We had booked 2 rooms in shirdi, sai wada on 30th november, 2017 nearly a month in advance. We had called the resort many times to tell them to give us 2 rooms close by since we were a family travelling. Each time we were told that the internet wasn't working, etc.

When we went there, rooms given were so far away. The front desk person was rude and showed great attitude.

Please improve your services.

S. Mukerji

Sterling Holidays Resorts customer support has been notified about the posted complaint.

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Address: Porbandar, Gujarat, 360575

Sales representative of the company has come to porbandar for promotion events and he had committed us to give dubai tour package (4 family member) for 1, 03, 724/-. They have taken our credit card details also. Afterwards the employee name chintan (Mobile number [protected]) has left the job and company told it was misrepresentation by him. Now we want to cancel the and want to get refund of rs. 1, 03, 724/-. But after many efforts and communication we are not getting any reply. Kindly help.

Feb 14, 2018

Complaint marked as Resolved

Sterling Holidays Resorts customer support has been notified about the posted complaint.

Verified Support

Dec 28, 2017

Sterling Holidays Resorts Customer Care's response Dear Jayesh,

We hope that our executive has shared necessary information regarding your query. Thank you.

Sincerely,
Member Relations - Sterling Holidays.

Dec 29, 2017

Updated by Jayesh Savjani We have not received any call from your side at all. Kindly keep complaint open.

Verified Support

Jan 10, 2018

Sterling Holidays Resorts Customer Care's response Dear Jayesh,

We hope that our executive who has been in touch with you has explained the process and policy regarding membership. We are grateful for your bearing with us.

Sincerely,
Member Relations - Sterling Holidays.

Jan 10, 2018

Updated by Jayesh Savjani Hi

Your executive has called us and told that as per policy of sterling holidays customer needs to inform within ten days of subscription if he wants to cancel it and wants full refund.

But our case is that of fraud where we got to know after one month that we had been cheated. In this case you can not expect us to inform you within ten days of subscription.

Kindly approve full refund and transfer the same to my bank account

Feb 17, 2018

Updated by Jayesh Savjani Our Membership number is 1235056 and mobile number is [protected].

Kindly resolve it on urgent basis.

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S

shri vardhan

from Sagar, Madhya Pradesh

Dec 28, 2017

I want cancle my membership because no one pick up the phone all time

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Sterling Holidays Resorts Customer Care's response, Jan 5, 2018

Verified Support

Dear Shri,

We apologize for the inconvenience caused. Please share with us your contact no and membership id so that we can assist you on your query.

Sincerely,
Member Relations - Sterling.

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Address: Chennai, Tamil Nadu

Website: Sterlingholidays.com

Membership number 507218.
Product:-heritage.
Name of customer:-purnima narain.
Reservation of accommodation requested from 12.02.2018 to 15.02.2018 at sterling holidays resorts sai wada at shirdi.
Mobile number of customer [protected],

Request for reservation on [protected] telling being busy, promising to call back, but not responding.
Request through email just giving auto response ref number 03350961, without any further action.

Dec 31, 2017

Complaint marked as Resolved

Sterling Holidays Resorts customer support has been notified about the posted complaint.

Nov 28, 2017

Updated by drcdnarain Complaint resolved within half an hour...
Thanks...
Great...

Verified Support

Nov 30, 2017

Sterling Holidays Resorts Customer Care's response Dear Purnima,

We have learnt that our executive has spoken with you. We hope your query is now resolved. We regret the inconvenience caused.

Sincerely,
Member Relations - Sterling Holidays.

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Address: Vadodara, Gujarat, 390002

We took membership but after that we cancelled in 10days but this starling holidays eat our money n just dropped mail that they can't give us back sale chor hai, cheaters hai don't take membership of straling holiday.. Even they can't respond n can't talk properly they make cousmer fool, they eat all our money how can we trust on any holiday site.. Cheaters

Jan 1, 2018

Complaint marked as Resolved

Sterling Holidays Resorts customer support has been notified about the posted complaint.

Verified Support

Nov 30, 2017

Sterling Holidays Resorts Customer Care's response Dear Janvi,

We are unable to track your details. Could you please share your contact no to [protected]@sterlingholidays.com so that our executive will get in touch with you and resolve your queries.

Sincerely,
Member Relations - Sterling Holidays.

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C

CASA tesoro

from Ahmedabad, Gujarat

Jan 3, 2018

Team,
We are unable to edit the amount of LTA and MEDICAL.
These two options are disable except other all.
Kindly contact us on mentioned number:
[protected]

Do needful...

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Address: Chennai, Tamil Nadu

My name is sudhir kumar and i had paid an amount of inr 116795 for membership through cheque to one of the employees of sterling holiday, mr. Amit kumar chaurasia. He assured me to receive the membership kit within a week. Even another employee, mr. Nikhil mishra too assured me that i'll get the membership kit within a week. I got a call from a lady working as a customer support at sterling holidays who assured me the delivery of membership kit within 45 days. But i finally got the membership kit in my email after 2 months. Due to delay in delivering the membership kit, i had to plan my vacation at my own expense which cost me more than what it had cost me if i had made the reservations before.
Hence i requested the cancellation of my membership at [protected]@sterlingholidays.com. I finally got a call on november 16, 2017, from mr. Manav who deals with cancellation of membership. And he told me that my membership would be canceled without refund of any money. Certainly, this will call for taking legal action against the company.

Sterling Holidays Resorts customer support has been notified about the posted complaint.

Nov 16, 2017

Updated by sudhendu09 Sterling Holidays is a full fraud company. The person who is looking into the cancellation of the membership, Mr. Manav is not at all listening to how employees of Sterling Holiday, Mr. Amit Kumar Chaurasia, and Mr. Nikhil Mishra deceived us into buying the membership. He is simply narrating us the clauses in the membership form. Mr. Nikhil Mishra and Mr. Amit Kumar Chaurasia didn't give us the time to read those clauses written in the minuscule font. They wanted us to sign the form and make the payment right at the moment.

Nov 16, 2017

Updated by sudhendu09 The current scenario is that Mr.Manav is not approving the cancellation of membership with the full refund of the money. This is complete deception and cheating.

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Hitendra Tandel

from Guwahati, Assam

Nov 20, 2017

+1

Please dont buy sterling membership...All people are making fraud and gulping up hard earned money of ordinary people.

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Address: Ahmednagar, Maharashtra

I purushottam kaushik, 1228178
I am booking 2 days for lonawala (21st nov to 23rd nov) and 2 days (23rd to 25th nov) for shirdi. Around two months crossed but till date lonawal confirmed and 1 day shirdi confirmation received. 1 day shirdi confirmation waiting, i am regular touch with mr. Niladeri from kolkata and he told that we manage and confirm the same. My booking date is 23rd evening to 25th mid day november.

Please confirm my booking and send at the earliest.

Thanking you,

Purushottam kaushik

Sterling Holidays Resorts customer support has been notified about the posted complaint.

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Hitendra Tandel

from Guwahati, Assam

Nov 20, 2017

Please dont buy sterling membership...All people are making fraud and gulping up hard earned money of ordinary people.

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Reminder-10 (14.11.2017)
Still not refunded even after 30 days from my credit to sterling. Very unfortunate to say being reputed company not able to provide the refund.
Will be posted till issue resolve by refunding rs.27434
Mr. Ramesh u
With reference to your response as 45 days means it should start from the day i credited to your account i. E 16.10.2017
So by november end i should get my money back. Beyond that cannot be acceptable.
Please take a note & act accordingly.

Mr. Ramesh u
Feedback sterling
Team – customer engagement
Thanks for your response but why it took 45 days to refund is not at all acceptable. Please address the issue with your seniors to close the issue at the earliest as money is urgently required for unavoidable expenses.
Do the needful.

Sub:-complaint against refund of down payment amount
Abbas. [protected]@sterlingholiday.com (Mobile.[protected])
There was program for promoting membership from sterling holiday resort at jamnagar gujarat in hotel honest.
The official from sterling was mr. Abbas in the deal, i paid rs. 27434 as down payment for the membership for the package of 2 lacs. Due to some personal reason on next day confirmed with the same person at the same hotel for cancellation of membership & to return the amount.
All the pdc given are blocked to avoid further credit to sterling by mistake.
Signed ecs is also to be return under balance.
Matter is confermed with chennai branch on telephonic.
But so for no communication received about the refund & no adjustment of any package against down payment is acceptable.
It is very surprise being reputed company not reverted so for is big concern for the member already exisist & for the new customers for the services.
It is to be noted that customer will not leave the hard earned money as it is, ready to go to any extent if required.
My details:-
B nagaraja rao
Phone.[protected]
Badaseshi. [protected]@ril.com
Application no.[protected]
Receipt invoice no.[protected] (Hdfc)
Amount. Rs.27434.00
Address:-
101, sankalp appartment
Sarusection road, opposite police head quarters
Jamnagar, gujarat

Dec 17, 2017

Complaint marked as Resolved

Sterling Holidays Resorts customer support has been notified about the posted complaint.

Nov 15, 2017

Updated by B nagaraja rao REMINDER-11 (15.11.2017)
Still not refunded even after 31 days from my credit to sterling. Very unfortunate to say being reputed company not able to provide the refund.
Will be posted in social media till issue resolve by refunding Rs.27434
Mr. Ramesh U
With reference to your response as 45 days means it should start from the day I credited to your account i.e 16.10.2017
So by November end i should get my money back. Beyond that cannot be acceptable.
Please take a note & act accordingly.

Mr. Ramesh U
Feedback Sterling
Team – Customer Engagement
Thanks for your response but why it took 45 days to refund is not at all acceptable. Please address the issue with your seniors to close the issue at the earliest as money is urgently required for unavoidable expenses.
Do the needful.

SUB:-COMPLAINT AGAINST REFUND OF DOWN PAYMENT AMOUNT
Abbas.[protected]@sterlingholiday.com(mobile.[protected])
There was program for promoting membership from STERLING HOLIDAY RESORT at JAMNAGAR GUJARAT in hotel HONEST.
The official from sterling was Mr. Abbas in the deal, I paid rs. 27434 as down payment for the membership for the package of 2 lacs. Due to some personal reason on next day confirmed with the same person at the same hotel for cancellation of membership & to return the amount.
All the PDC given are blocked to avoid further credit to STERLING by mistake.
Signed ECS is also to be return under balance.
MATTER IS CONFERMED WITH CHENNAI BRANCH ON TELEPHONIC.
BUT SO FOR NO COMMUNICATION RECEIVED ABOUT THE REFUND & NO ADJUSTMENT OF ANY PACKAGE AGAINST down payment IS ACCEPTABLE.
IT IS VERY SURPRISE BEING REPUTED COMPANY NOT REVERTED SO FOR IS BIG CONCERN FOR THE MEMBER ALREADY EXISIST & FOR THE NEW CUSTOMERS for the services.
IT IS TO BE NOTED THAT CUSTOMER WILL NOT LEAVE THE HARD EARNED MONEY AS IT IS, READY TO GO TO ANY EXTENT IF REQUIRED.
MY DETAILS:-
B NAGARAJA RAO
Phone.[protected]
badaseshi.[protected]@ril.com
APPLICATION NO.[protected]
RECEIPT INVOICE NO.[protected](HDFC)
AMOUNT.Rs.27434.00
ADDRESS:-
101, SANKALP APPARTMENT
SARUSECTION ROAD, OPPOSITE POLICE HEAD QUARTERS
JAMNAGAR, GUJARAT

Verified Support

Nov 16, 2017

Sterling Holidays Resorts Customer Care's response Dear Rao,

We are deeply regretful for the inconvenience caused. Our team is working to process your refund. However, it will take 45 days from Nov 4 for it to be effected. We solicit your patience and cooperation through this time. Thank you.

Sincerely,
Member Relations - Sterling Holidays.

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H

Hitendra Tandel

from Guwahati, Assam

Nov 20, 2017

Please dont buy sterling membership...All people are making fraud and gulping up hard earned money of ordinary people.

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Reminder-8 (09.11.2017)
Mr. Ramesh u
With reference to your response as 45 days means it should start from the day i credited to your account i. E 16.10.2017
So by november end i should get my money back. Beyond that cannot be acceptable.
Please take a note & act accordingly.

Mr. Ramesh u
Feedback sterling
Team – customer engagement
Thanks for your response but why it took 45 days to refund is not at all acceptable. Please address the issue with your seniors to close the issue at the earliest as money is urgently required for unavoidable expenses.
Do the needful.

Sub:-complaint against refund of down payment amount
Abbas. [protected]@sterlingholiday.com (Mobile.[protected])
There was program for promoting membership from sterling holiday resort at jamnagar gujarat in hotel honest.
The official from sterling was mr. Abbas in the deal, i paid rs. 27434 as down payment for the membership for the package of 2 lacs. Due to some personal reason on next day confirmed with the same person at the same hotel for cancellation of membership & to return the amount.
All the pdc given are blocked to avoid further credit to sterling by mistake.
Signed ecs is also to be return under balance.
Matter is confermed with chennai branch on telephonic.
But so for no communication received about the refund & no adjustment of any package against down payment is acceptable.
It is very surprise being reputed company not reverted so for is big concern for the member already exisist & for the new customers for the services.
It is to be noted that customer will not leave the hard earned money as it is, ready to go to any extent if required.
My details:-
B nagaraja rao
Phone.[protected]
Badaseshi. [protected]@ril.com
Application no.[protected]
Receipt invoice no.[protected] (Hdfc)
Amount. Rs.27434.00
Address:-
101, sankalp appartment
Sarusection road, opposite police head quarters
Jamnagar, gujarat

Dec 10, 2017

Complaint marked as Resolved

Sterling Holidays Resorts customer support has been notified about the posted complaint.

Verified Support

Nov 09, 2017

Sterling Holidays Resorts Customer Care's response Dear RAO,

We hope our executive has got in touch with you and explained about the refund window. Let us know if you require any other assistance. Thanks.

Sincerely,
Member Relations - Sterling Holidays.

Nov 10, 2017

Updated by B nagaraja rao explained window is not acceptable, close the issue at the ealiest to avoid in convinience . posting on customer web site will continue as reminder till get refund.

regards
B N RAO

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With all regret i have to say that i was contacted by mr. Ayush saxena on 25 oct.2017 regarding sterling holidays membership. He made lucrative promises and very efficiently channelised us to take sterling holidays membership on the spot. A payment of rs.1, 09, 737 was immediately charged by my credit card, and two post dated cheques were taken for rs. 54, 868 and rs. 54, 768. Later when i reviewed the deal on net and some other members i had a completely negative feedback. I am not at all interested in the deal. Please cancel the same and refund my full amount.

Dec 7, 2017

Complaint marked as Resolved

Sterling Holidays Resorts customer support has been notified about the posted complaint.

Verified Support

Nov 06, 2017

Sterling Holidays Resorts Customer Care's response Dear Panchlia,

Apology for the inconvenience. Kindly share your contact no/application No with us at [protected]@sterlingholidays.com and we’ll get in touch with you.

Sincerely,
Member Relations - Sterling Holidays.

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H

Hitendra Tandel

from Guwahati, Assam

Nov 20, 2017

Please dnt buy sterling membership...They are complete fraud and gulp up hard earned money of common people.

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Sub:-complaint against refund of down payment amount
Reminder-2
Abbas. [protected]@sterlingholiday.com
There was program for promoting membership from sterling holiday resort at jamnagar gujarat in hotel honest.
The official from sterling was mr. Abbas in the deal, i paid rs. 27434 as down payment for the membership for the package of 2 lacs. Due to some personal reason on next day confirmed with the same person at the same hotel for cancellation of membership & to return the amount.
All the pdc given are blocked to avoid further credit to sterling by mistake.
Signed ecs is also to be return under balance.
Matter is confermed with chennai branch on telephonic.
But so for no communication received about the refund & no adjustment of any package against down payment is acceptable.
It is very surprise being reputed company not reverted so for is big concern for the member already exisist & for the new customers for the services.
It is to be noted that customer will not leave the hard earned money as it is, ready to go to any extent if required.
My details:-
B nagaraja rao
Phone.[protected]
Badaseshi. [protected]@ril.com
Application no.[protected]
Receipt invoice no.[protected] (Hdfc)
Amount. Rs.27434.00

Dec 8, 2017

Complaint marked as Resolved

Sterling Holidays Resorts customer support has been notified about the posted complaint.

Nov 03, 2017

Updated by B nagaraja rao SUB:-COMPLAINT AGAINST REFUND OF DOWN PAYMENT AMOUNT
REMINDER-3
ALL THE MAILS ARE GETTING BOUNCE WHAT IS THE REAON.
Abbas.[protected]@sterlingholiday.com(mobile.[protected])
There was program for promoting membership from STERLING HOLIDAY RESORT at JAMNAGAR GUJARAT in hotel HONEST.
The official from sterling was Mr. Abbas in the deal, I paid rs. 27434 as down payment for the membership for the package of 2 lacs. Due to some personal reason on next day confirmed with the same person at the same hotel for cancellation of membership & to return the amount.
All the PDC given are blocked to avoid further credit to STERLING by mistake.
Signed ECS is also to be return under balance.
MATTER IS CONFERMED WITH CHENNAI BRANCH ON TELEPHONIC.
BUT SO FOR NO COMMUNICATION RECEIVED ABOUT THE REFUND & NO ADJUSTMENT OF ANY PACKAGE AGAINST down payment IS ACCEPTABLE.
IT IS VERY SURPRISE BEING REPUTED COMPANY NOT REVERTED SO FOR IS BIG CONCERN FOR THE MEMBER ALREADY EXISIST & FOR THE NEW CUSTOMERS for the services.
IT IS TO BE NOTED THAT CUSTOMER WILL NOT LEAVE THE HARD EARNED MONEY AS IT IS, READY TO GO TO ANY EXTENT IF REQUIRED.
MY DETAILS:-
B NAGARAJA RAO
Phone.[protected]
badaseshi.[protected]@ril.com
APPLICATION NO.[protected]
RECEIPT INVOICE NO.[protected](HDFC)
AMOUNT.Rs.27434.00

Verified Support

Nov 07, 2017

Sterling Holidays Resorts Customer Care's response Dear RAO,

Thank you for writing to us. We apologize for the inconvenience caused to you. But as per our standard policy, the refund will be credited to your account within 45 days only and we can't make any exceptions to that effect. If you've any other issues, please let us know.

Sincerely,
Member Relations - Sterling Holidays.

Nov 07, 2017

Updated by B nagaraja rao please note that amount credited to you account on 16.10.2017, 45 days means it should be from 16.10.2017.

by november end it shoud be credited back .ok

regards
B NAGARAJA RAO

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Address: Jamnagar, Gujarat

I got a call from executive of sterling holidays from mobile no. [protected] to visit and collect the complementary gift coupon because you are selected from our database. I visited the same, after wasting almost 1.30 hrs at the last his executive told me, you will received the coupon through mail.

I suggested my friends name and he was visited with me. He got the coupon at the same time.

It means executive & his team cheat me.

Sterling Holidays Resorts customer support has been notified about the posted complaint.

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Your executive visit at jamnagar gujarat

Due to personal reason withdrawn my membership and amount rs.27500 to be return against down payment.

Please close the issue at the earliest to avoid isuue becoming major.

All the pdc are blocked to avoid further debit by mistake.

Mr. Abbas shabbir (Abbas. [protected]@strlingholidyas.com) was the person in the deal

Regards
B n rao

Nov 30, 2017

Complaint marked as Resolved

Sterling Holidays Resorts customer support has been notified about the posted complaint.

Oct 27, 2017

Updated by B nagaraja rao Abbas. [protected]@sterlingholiday.com

Reminder 1

During your promoting programe at jamnagar gujarat at hotel honest, i paid the amount as down payment to be return to avoid issue become serious.

Please retun the amount (Rs.27500.00) on priority to avoid further complication.

After so many mails there is no response from your end. This is not acceptable. Take immediate action.

Regards
B nagaraja rao
Badaseshi. [protected]@ril.com

Verified Support

Oct 30, 2017

Sterling Holidays Resorts Customer Care's response Dear RAO,

We would require your contact details in order to resolve your query. Please inbox us the same or share with us at [protected]@sterlingholidays.com.

Sincerely,
Member Relations - Sterling Holidays.

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B

B nagaraja rao

from Bengaluru, Karnataka

Oct 30, 2017

Application no.[protected]
Down-payment. Rs.27434(inv.no.[protected])

Address, 101, sankalp apparent, sarusection road, opp police head quarters, Jamnagar, Gujarat

Contact no. [protected]
OK. Resolve at the earliest

Regards
B Nagaraja Rao

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Sterling Holidays Resorts Customer Care's response, Nov 6, 2017

Verified Support

Dear RAO,

We are happy to inform you that your refund has been initiated. Thank you.

Sincerely,
Member Relations - Sterling Holidays.

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Address: Mumbai City, Maharashtra, 400101

Website: www.sterlingholidays.com

Sr. No.
Commitment given by sales person — recieved from sterling holiday
1. Rci platinum membership card — rci regular membership
2 years renewal — not done
3. One week rci complementary for dubai or maldives or any other international — now both place rci refuse to gives complementary holiday.
4.2000 cash back — not given
5. Three bonus week of rci 21 days per year — not given
7. 2n-3d, 2n-3d, 2n-3d, (Total 6n) holiday voucher — only 2n-3d, given
8. Hdfc card with rs 8500 amount loaded — not given
9. Swipe amount convert in 12 emi without interest and processing charge — after swipe my credit card refuse this

Sterling Holidays Resorts customer support has been notified about the posted complaint.

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Hitendra Tandel

from Guwahati, Assam

Nov 20, 2017

Please dnt buy sterling membership...They are complete fraud and gulp up hard earned money of common people.

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Address: New Delhi, Delhi, 110091

Hi all,
At kalyan jwellers 45 min they explained their membership scheme but i choose not to buy that in hurry. So then they gave me a free voucher for 2n/3d stay so i can stay and decide for membership. That was fair enough but the thing is they are now not sending the link to book the resort using voicher.
And i do not know whom to contact for it.

Oct 27, 2017

Complaint marked as Resolved

Sterling Holidays Resorts customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2017

Sterling Holidays Resorts Customer Care's response Dear Pravsingh,

Please share with us your contact no at [protected]@sterlingholidays.com so that we can look in to your issue and resolve. Thank you.

Sincerely,
Member Relations - Sterling Holidays.

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S

sterling1236017

from Panaji, Goa

Oct 20, 2017

My name is mahesh kamaliya
I bought new membership of sterling holiday 3th August I'd, agent tell, your kit will be send in within 15 days but I not received it till date and I cancel my membership company is not refund

Reply

Sterling Holidays Resorts Customer Care's response, Oct 30, 2017

Verified Support

Dear Kamaliya,

We hope our executive has already been in touch with you and shared the possible course of action regarding your refund. Thank you.

Sincerely,
Member Relations - Sterling Holidays.

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Website: Sterlingholidays.com

Trying since last 2 days to book holidays through emails and website reservation forms.
They are not responding to requests and simply giving me auto response numbers, 03232757 & 03234144, without any further action.
Their[protected] number is always busy.
I tried to contact their head office on[protected], they are not ready to listen to my complaint of not getting reservation, though i am more than 25 years old member of the organization.
I don't know how to get my complaint resolved of "not getting confirmation of my holiday request".

Sep 25, 2017

Complaint marked as Resolved

Only thing they did was to contact me and said NO VACANCY for my Holiday Request.

Sterling Holidays Resorts customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2017

Sterling Holidays Resorts Customer Care's response Dear drcdnarain,

We regret the inconvenience. Your booking has been confirmed and we look forward to serving you.

Sincerely,
Member Relations - Sterling Holidays.

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Address: 395002

Website: Sterlingholidays.com

Dr sir
I want to cancelled my membership
My membership id is 1235894
I have so many complaints in sterling so not get any good answers no get any feedback frm ur side
So many false commitment to ur executive
Mr ranvijay
Since last 5 days i call to mr ranvijay he is not. Taking my calls
Also since last 2 days i call to mr rameshwaram he is also giving me any good reply to me
I m not satisfied to ur service and also not setisfied to ur executive
He is saying ur stay under rci for 7 days stay in hard rock for 8500₹ which is not true
When i call to rci he is saying it is not ture rates r up n down not the exact amount of 8500₹ its changed by season
Caz i spent 90000₹ for a good holiday pakaged for dis season but its very wortsless service provide
Sterling is very worthless
Also so many false commitment to our members
So still i m not interested in dis membership to continue in future
So pls take cancellation request for my membership
Do need full for me
Thanks
Amit kukreja
[protected]

Sterling Holidays Resorts customer support has been notified about the posted complaint.

Sterling Holidays Resorts Complaints & Reviews

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Sterling Holidays Resorts reviews & complaints page 12

refund money

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refund my amount

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