Claimed

Sterling Holidays Resorts Complaints & Reviews

2.7
Last updated Mar 24, 2024
Complaints 433
Resolved
224
Unresolved
209
Quick Links
Statistics
Share
Contacts

File a complaint to Sterling Holidays Resorts

Having problems with Sterling Holidays Resorts?

File a complaint and get it resolved by Sterling Holidays Resorts customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Sterling Holidays Resorts
Customer Service Contacts

Sterling Holidays Resorts Phone Numbers

Toll free
1800 3000 2727
50
36
Phone
+91 44 3357 3300
53
30
Fax
+91 44 3357 3423

Sterling Holidays Resorts Website

Sterling Holidays Resorts Head Office Address

Citi Tower, No.7, 3rd Cross Street, Kasturba Nagar, Adyar
Chennai
Chennai District
Tamil Nadu
India
600020

Sterling Holidays Resorts reviews & complaints page 22

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
MAYURESH KULKARNI
from Mumbai, Maharashtra
Report
Copy

CANCELLATION OF HOLIDAY PACKAGE

Address:Mumbai Suburban, Maharashtra

My self Mayuresh Kulkarni offered holiday package (Blue Season ) on 16th July 2012 at cost of Rs.154000/- was explained by Mr. Amit Karmarakar and his teammates ( Manager – Mr. DEEPAK ) . Insisted to take the holiday on same date you will get the RCL membership free , this is only one day offer . But when I saw the website , the same membership is always there for all member .

Also the RCL member ship is avilible for RED...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
B
biswajeet.senapati
from Mumbai, Maharashtra
Report
Copy

Money refund

Dear Sir / Madam,
I request you to kindly through the events I have been passing throgh

• We were contacted by STERLING HOLIDAYS on 29th Feb 2012 which was the last day of certain offer and we took the membership on the same
day at around 2200 / 2300 hrs through Mr. Prabal Saxena
• Our cheque (768201) of Rs 7934/- to Sterling holidays was cleared on 2nd Mar 2012
• Our cheque...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
renukaAbhay
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

false promise and rude behaviour

Address:Thane, Maharashtra

hello Mr.Jayant.
Specifically I'm writing ur name becoz we had brief discussion on Friday evening. right?
now i got the vouchers by courier
but no diamond gift voucher is there. See i called at ur custemor care no.some imran is there.i said see i ve only these vouchers.then he said its my mistake that talking with u i va to say what i want?
again same tone of language and all
Then i said just check...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
Address:Tamil Nadu

Sterling and employees are incorrigible. After confirming the booking after so much of shout . Now they come up with new demands of payment inspite of all dues paid upto 2012. It looks they have mastered the art of torturing customers or checking patience of its customers. I am unable to find right words. Only advise to others is that never buy a timeshare, better to pay for Hotel....
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
N
nikunj21
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

don't be member of sterling holidays

dear freinds,
please dont be member of sterling holidays...it has been worst experience i ever had.there are lots of cockroaches,insects on our beds. no a/cs working,no remote of television .after that worst thing was that we complain ti their higher authority ,but no response from them.we also contact manager of sterling holidays (mr.rajeevkumar) but neither he pick up our calls nor reply via email.he was very rude.
we want...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
G
gaurav23011988
from Mumbai, Maharashtra
Report
Copy

Double swipe of card

Address:Tamil Nadu

Hi,

I stayed at Sterling's Valley View resort. I checked in on 5th of February and checked out on 6th of February. My total bill was 1703 Rs. which I payed through my RBS debit card. However, when I came back home and checked my account statement, the amount had been deducted twice from my card. I tried calling Sterling Holidays customer care and the resort itself but no positive response has been received yet from their...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
shah ronak
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CHEATED

Address:North Goa, Goa

hi
my name is Ronak Shah from mumbai have booked 3 rooms at ur hotel from 26th jan 2012 to 29th jan 2012 check out along with my friends.
from day one we had problems in our rooms
1 A/C NOT WORKING IN ONE ROOM WHOLE DAY
2 NO A/C AND TV REMOTES.
3 NO PROPER LIGHTS IN OUR ROOMS
4 DOOR WAS LOCKED FROM OUTSIDE.
5 LOTS OF CROCKROACH WERE THERE ON BED.
6 BED WAS NOT PROPER.
7 DIRTY...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
C
chirag lalka
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating Case

Address:Mumbai Suburban, Maharashtra

I had bad experience when my wife was called by sterling holidays saying that we have won lucky coupon for Seven Nights and Eight days free stay all we have to is just collect voucher, later they called up again saying that we have sit there for atleast 45 mins enalbing them to share their product and later we can collect the voucher, once we reached there we were asked whether we want to listen the holiday package and we said fine lets listen...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
J
jiteshshah
from Nagari, Andhra Pradesh
Report
Copy

payment

Address:Thane, Maharashtra

i had paid rs.10000/- for sterling holiday and resorts p.ltd by credit card as per the commitment given by them for a vacatation. as per the commitment they had not fulll fill.

i asked so many times for my payment of rs.10000/-. they are not giving me back eventhough they had not given me a receipt for the same.

Once they have taken money they are not responding my email also. i called so many times at call centre...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sanjay ramesh mehta
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

P F Withdrawal Delayed

Address:Chennai, Tamil Nadu

Dear Sir,

This is To Inform That My PF no is TN / 30403/009001 I Have worked with Sterling Holiday , Corp Office , Chennai from Sept, 2010 To April 2011 .

I Have already Submitted my PF withdrawal form to Sterling Holidays in May, 2011. Please Help Me To Get My Credited to Bank Ac No [protected] of Axis Bank, Branch - Central Avenue, Nagpur.

Regards,

Sanjay Mehta
[protected],br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rjrajput
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No Room - Sterling Resort Darjeeling

Address:Darjeeling, West Bengal

We are travel agent in mumbai - balaji tours.

We booked 2 groups rooms for our customers with sterling resort - darjeeling as follows:
chk in : 24/05/2011
chk out: 27/05/2011 - 9 rooms

chk in : 25/05/2011
chk out: 28/05/2011 - 9 rooms + 9 extra bed.

On 23/05/2011 we were told by their sales executive that due to their internal software error they have overbooked their rooms,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
suresh kumar
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Service, Hospitality, & all aspects

I have purchased two membership for a period of 25 years from 2006,

the complaint right now is i have taken a vacation to Kodaikanal Lake View Resort on the day of 4th September 2009 to 6th, i have got the confirmation voucher by mail on my Blackberry Phone (CV No931620), but when i arrived the resort after a long drive from Coimbatore with my family i.e my wife & a kid of 3 years old, by around 1.45 to 2Pm, the front office...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
AMIT SURENDRA PATIL
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst Company to travel With

I own Timeshare properties of Sterling Holiday Resorts India Ltd for their Mahahabaleshwar, Mussorie and Goa property.The company has till date not constructed properties at few locations like Mahabaleshwar.The company have closed down their goa resort property without informing the Customers.The company is nowhere bothered to reply to customer complaints and provide them service.I would strictly recommend people to not deal with this company....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy