Claimed

Sterling Holidays Resorts Complaints & Reviews

2.7
Last updated Mar 24, 2024
Complaints 433
Resolved
224
Unresolved
209
Quick Links
Statistics
Share
Contacts

File a complaint to Sterling Holidays Resorts

Having problems with Sterling Holidays Resorts?

File a complaint and get it resolved by Sterling Holidays Resorts customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Sterling Holidays Resorts
Customer Service Contacts

Sterling Holidays Resorts Phone Numbers

Toll free
1800 3000 2727
50
36
Phone
+91 44 3357 3300
53
30
Fax
+91 44 3357 3423

Sterling Holidays Resorts Website

Sterling Holidays Resorts Head Office Address

Citi Tower, No.7, 3rd Cross Street, Kasturba Nagar, Adyar
Chennai
Chennai District
Tamil Nadu
India
600020

Sterling Holidays Resorts reviews & complaints page 13

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
souvik.nits
from Port Blair, Andaman and Nicobar Islands
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud promises by sterling holidays

It has been 10 months that i have enrolled in sterling holidays membership (Membership id – 1231142 w. E. F. 03.10.2016) and since then i have only realised that all the attractive benefits and facilities demonstrated at the initial moment were all fake assurance which were used to lure me into the trap. The start was through a phone call asserting me to provide free ‘2 nights stay’ in their resort, and an offer for sterling membership...
Helpful
4 other people found this review helpful
4 found this helpful
2 Comments
Report
Copy
K
Kbsengupta
from Kolkata, West Bengal
Report
Copy

refund of the cost of a heritage unit

Address:505082

I purchased a heritage unit in 1996 from sterling holiday resorts limited chennai & immediately after the allotment my husband met with an accident for which i applied for cancellation of the unit but the company turned a deaf ear to my request and did not refund the amount till date. Md mr. Ramesh ramanathan is playing fool with me and adopting unfair means. My membership no 505082....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
arajanee
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

step motherly treatment to members

Sterling holidays is now being run by a very unethical and arrogant management. Members are being cheated of their rights. Wherever you want to take a vacation at their resorts you are very cleverly told that no rooms are available for the dates you have asked and that u take the dates no one else wants. How ridiculous. Even if you manage to get an accommodation in their filthy and ill kept resorts u are given the most shabby rooms. On one...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Jamnagar, Gujarat, 361004
Website:www.sterlingholidays.com

Date: 31 aug, 2017
To,
Sterling holidays resorts limited
Citi tower, no.7, 3rd cross street, 3rd floor
Kasturba nagar, adyar, chennai-600020

Copy to:
Mr. Deepak pandit (Branch manager)
Sterling holidays resorts limited
510, abhishree adroit, nr. Mansi circle
Near swaminarayan mandir,
Vastrapur, ahmedabad-380015

On feb, 24 2017, pratik kulkarni,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jegan Kumar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transfer of ownership

My father was the primary owner of the membership. He passed away 8 years ago. We submitted all documents required to change the membership to my mom's name immediately after he passed. But, nothing has happened till now. To add to that, they lost all of the original documents we submitted when they moved offices. One of the most horrible customer experiences that i've ever had to face....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
S
from Surat, Gujarat
Report
Copy

refund of rs 106000

Address:Chennai, Tamil Nadu, 361004
Website:www.sterlingholidays.com

Sterling holidays is not refund rs106000 saying to submit valid proof of commitments given by there sales person. All phone recording have been submitted but they are in denial mode and do not want to accept that there sales person made fales commitment and taken money. We have not used any of there holidays still they do not want to refund our money by given excuse that proof is not valid. They do not record offers and commitments made by...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shibu K Chacko
from Basavana Bagevadi, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation of my sterling membership

Address:Chennai, Tamil Nadu
Website:Sterlingholidys. Com

Hi,

My name is shibu i have taken a membership in sterling holiday june 25. Marketing executive manu from kochin came to aida hotel kottayam had a get-together. With many family. I came with my family at 2.30 pm and manu explained all the details. He has made many false information.

1) st the initial payment 1, 06, 000 is taken from credit card on monthly installment of rs 8833 per month for the next one year.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yogesh78
from Mundi, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

holiday package

Address:Indore, Madhya Pradesh, 452010
Website:www.sterlingholidays.com

Sterling is a fraud company. I have been cheated by them. They have forcefully convinced me to purchase their membership (Membership ID[protected]. They have charged Rs. 85557 to me as 1st installment for Holiday Package. I have tried to book a resort for complimentary stay on complimentary voucher but they are failed to provide me on this very first resort booking & giving different version that you have to pay Annual Charges (ASF) & bla...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
prattyushcomplains
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

investment in sterling tree magnum (india) ltd.

I had purchased 15 teak trees in september 1994 with sterling tree magnum (India) ltd, which was introduced as a branch company of sterling holiday resorts. The cost was rs.22125. Initially the scheme was for 15 years.in 2008, a company representative came and informed me that since the original scheme was not performing as per expectations the company was offering me 2 options. One was converting value of my investment into time share with...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
jyothibasavaraju
from Tumkur, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation of membership & refund of amount

This refers to the membership taken by me for sterling holidays under customer id 1229340. We were informed that we will be charged an amount of rs. 95, 387/- per annum.

However, subsequently, the amount was unilaterally increased to 1, 58, 000/- p. A. Even after informing various times that we want to cancel the subscription, my account was unilaterally charged for rs. 28, 347. We were not even given a prior notice of the...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Atulgupta200690
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sterling holidays resorts false commitments, mislead and irresponsible sales executives

Hello,

I am member of sterling from 2016 and still paying emis. I have already paid 20 emis and still 28 are remaining but not avail any accommodation yet.

Initially, sterling executives told that i can avail accomodation on any day but later i came to know that there is restriction and i can avail accomodation only for selected days or months because i have opted lower package of rs 2, 50, 000. I am paying...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
K
kavitagupta20
from Ranchi, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation of 25 years membership plan

Address:226010
Website:www.sterlingholidays.com

Sir
We were called at PC jwellers Jodhpur, Rajasthan for sterling holidays membership plan.
Mr Rahul kumar and Sachin Pathak told us the plan. We issued cheque favouring sterling holidays limited of 72725.00 and 40000.00 through debit card on 29 June 2017 .
But at the time of confirmation call from Chennai the plan was different. Many things were kept hidden from us.so we immediately ask to cancel this plan .we send...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Muralidhar Ramachandra
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating company - No response

Address:560032

I am been calling from past 4 days to speak about AMC, they have over charged AMC. 16500/- Money scam people after taking membership they want us also to pay AMC almost more then a room rate. This people has to be punished for eating out hard earn money. Why court people are not closing this cheating company. Relationship manager is utter waste . He will never ever respond to our call . After eating money they do not want our call to be attended....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Akanksha Sharda
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Membership EMI's being overcharged and despite endless emails, no one is ready to cancel the membership

Address:Chandigarh, Punjab, 160047
Website:Sterlingholidays.com

Membership id 1229074
I had registered with sterling holidays 1 year back
I have been cheated upon by your agents, they had told me to pay 6000₹ plus emi for about 1 year and then to continue with the membership if I liked the overall experience with sterling. Then the same EMIs will continue for another 2 years.
From past one year I could not utilise the holidays.
Now i have been automatically charged 16300...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Chennai, Tamil Nadu, 361004
Website:www.sterlingholidays.com

Pratik Kulkarni, sales person from Sterling Holidays offers us trial member ship valid for 1.5 years and which can be further extended by 1.5 years having offers of 12 nights domestic free at sterling resorts in India and 1 week international free at RCI and Rs 7000 cash back .Instead we received email from sterling after 2 months stating we have taken there membership of 25 years for Rs 5 lac for which down payment is paid Rs106000. br...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
alwin david
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misrepresentation of offer

Address:Jabalpur, Madhya Pradesh

I am a tanishq customer. The sterlings through tanishq have started an offer of providing free gift hampers in their holiday resorts for the good customers of tanishq. I repeatedly received a call from sterling through phone number [protected] and [protected] to receive my gift hamper which will be valid for 6 months. With great difficulty by resheduling my prior appointments i managed to reach the tanishq store with my wife. There i was blatantly...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
Naveen Mehrotra
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No resort is never available on days I have asked

Address:New Delhi, Delhi, 110027
Website:www.sterlingholidays.com

My membership number is 70356 and i am a member i don't even remember.. May be 15 years now. Tragedy is that i have never ever been able to use my vacation week ever in my life. Only once about 10-12 years back i took for manali which was also not used as i did not like the room i was given. So practically i have never used my vacation week with sterling ever since i have taken the membership.
Recent example is - i asked for 27th june...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rajend Gupta
from Vapi, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Membership for holiday

Address:Chennai, Tamil Nadu

Company name - sterling holidays. Membership id - 1234244 amount paid - 85000 approx problem - at the time of membership taking company said that there is 90 days looking period and if he don't like then he may cancel it and get the refund but now company is denying for refund. I told to the company for membership cancel within 10 days but that time they said after membership id generating he can cancel the membership and now they are saying...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
from Surat, Gujarat
Report
Copy

Id1233846

Address:Chennai, Tamil Nadu, 361005
Website:www.sterlingholidays.com

Sterling Holidays has marketing seminar arranged in Jamnagar in Feb 2017 where I was invited with my family to give presentation along with offer of 2 nights free trial at there resorts. Person representing from Sterling was Pratik Kulkarni who offered to give trial plan of 14 nights domestic and 1 week internation in RCI free for 106000 in which Rs 7000 would be refunded to bank account so net cost of Rs 99000 plan for validity 1.5 year...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
Suresh Dhalani
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

2 times card swiped

Address:600001
Website:Sterling holiday's

Hi i am suresh tikamdas i stayed in sterling holidays bhawinipur nanital on 13th of for 2 nights on 14th morning i paid rs 3040.00 for utility charges but they swiped my card 2 times. Already i have send them my bank statement with transaction id's. Even my bank manager spoke to them in bhawinipur to parkash katri but no response from them. Kindly look in to this matter.
Thank u....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy