Claimed

Sterling Holidays Resorts Complaints & Reviews

2.7
Last updated Mar 24, 2024
Complaints 433
Resolved
224
Unresolved
209
Quick Links
Statistics
Share
Contacts

File a complaint to Sterling Holidays Resorts

Having problems with Sterling Holidays Resorts?

File a complaint and get it resolved by Sterling Holidays Resorts customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Sterling Holidays Resorts
Customer Service Contacts

Sterling Holidays Resorts Phone Numbers

Toll free
1800 3000 2727
50
36
Phone
+91 44 3357 3300
53
30
Fax
+91 44 3357 3423

Sterling Holidays Resorts Website

Sterling Holidays Resorts Head Office Address

Citi Tower, No.7, 3rd Cross Street, Kasturba Nagar, Adyar
Chennai
Chennai District
Tamil Nadu
India
600020

Sterling Holidays Resorts reviews & complaints page 21

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
anujchawla
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misguiding & Fraud

Address:New Delhi, Delhi

I bought a policy (ID:1213784) from Sterling Holidays on 29th March '14 and a lot of promises were associated with this purchase. Their agent Mr. Vikas (+91-[protected]) assured me time and again that all these promises will be fulfilled as and when needed. I was promised a complimentary international vacation anywhere in Asia for 7 days for a couple, after paying a downpayment and 4 emi which amounts around Rs.50, 000/- . Also I was told...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shashi_k
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Membership cancellation waiting for 1.5 year

Address:Pune, Maharashtra

There was the lucky draw in Pune Utsav mela, we added the name, sterling Holiday person called for selected for free vacation. The Sales representative showed the membership detail.. My membership ID 1208955, Next day I called to cancel the membership, I am sending emails to get the membership refund but there is no communication of sterling holiday side. I personally visited Sterling holiday office in Pune couple of times, They promised...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
avalamb
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lotted my Rs 1500 by false promise

In 2012, one day I got a message from sterling holiday for free 3 day holidays package. They called me with wife at sterling holiday office, Raghulila mall, Vashi, Navi mumbai for counselling. Finally they asked to fill a form and submit some money. When I asked about it then they said that if I am not interested in sterling holiday then they will return back the money tomorrow. I filled up the form and paid Rs 1500. Next day when I showed...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sumitra nandan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non refund of Rs 24255 /-

Address:Mumbai City, Maharashtra

Sir, I have a complaint against sterling holidays resorts india limited. They have cheated me and did not return my money rs. 24255 despite cancellation request sent by me within the prescribed time frame. The details are as under : When I was shopping at a mall, a company person came to me and told that there will be a lucky draw in the company and noted my details. On next day, I received a call that you are the lucky draw winner and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
amitjaiswal1982
from Ludhiana, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of my money Amit Kumar Jaiswal

Address:Lucknow, Uttar Pradesh

Dear Concern, My all details are mention below from my starting to till date . Kindly look my matter ASAP because I am loosing my bank interest and Such type of service is not expected from a reputed firm like Sterling Holidays. my payment receipt is attached. Regards, Amit Kumar Jaiswal IDBI Bank Etah-(UP) M0.[protected] / [protected] Dear Concern, I have only payment receipt i e Credit Card payment...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
ALHAD SABADRA
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refusing to refund my amount

Address:Dhule, Maharashtra

While surfing I came to know about Sterling Holidays. When I called one Mr. Sohil attended the call. his no is [protected]. After few words he convinced me to pay through my credit card. Judging my hesitation to pay, he said that if within 10 days I do not feel to continue, my entire amount would be refunded. Thinking that there is no harm, I paid him at that moment through my credit card. But later when I told him that I want my money back...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Viral Parmar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund DP amount and cancellation of membership

Address:Surat, Gujarat

Sterling Holidays Company Kindly cancel of my membership due to false information provide. I was book dated 02/11/2013 in surat Through your Sales Executive Mr. Ashish Sharma (HDFC credit card) I was completed basic formality and told that Mr Ashish sharma you will wait my confirmation then you are blocked my card but Mr Ashish Sharma was block my card without my notice, And also told that DP is 100% refund within 10 days. AS per Clause...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
pankaj2217
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Free holiday voucher-Beware

Address:Bangalore, Karnataka

I was promised a fee voucher for attending a presentation from the company on its holiday product. This was given to me after inordinate delay and that too with significant follow-up. When I tried booking a holiday the dates which were alloted to me were different from what I was requesting. The reservation officer was supposed to call me to confirm the details but went ahead with the booking. After repeated follow-ups this issues has not...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
aswini1
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

membership cancellation refund money 20644

I went to hundai showroom for enquiry about car price.. after some day i go a message if i ll book the car on 24th or 25th August i ll get 20000 sterling holiday package free. when i reached at 25th i met a person named kaushik who was selling the sterling membership . I booked the memebrship (My membership Id 1211306) that after he forced so much. but after 15 day i realised that due to some personal proble I will not able to pay the...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
S
sreedharkumarv
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BEWARE OF STERLING HOLIDAY RESORTS - A CHEATING COMPANY

Address:Hyderabad, Andhra Pradesh

Yet another trusted(?) holiday company (Sterling Holidays) goes into applying the same cheap tactics to cheat the members by never allowing them to avail a holiday of their choice at their wish. Poor members just spent huge money to enter into the trap and keep paying annual charges and utility charges like me. Always Sterling denie peak season booking to members at good resorts with variety of reasons. I have been holding the membership...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
dhaval80shah
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

As per policy stated, need my 100% refund

Address:Mumbai City, Maharashtra

i have booked the holiday membership from sterling, and due to some personal reasons i cancelled the same the very next day. Now this company is still not reverting my 100% refund of payments. They have policy of 100% refund if the cancellation is done with-in 10 days, which is also clearly stated in the application form. i have all the proofs and receipts & application forms with me...


these people are just keeping...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Avika Nagpal
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Extremely disrespectful staff (Manager and below) and lousy service ever experienced

Address:Dehradun, Uttarakhand

I stayed at the hotel on April 20th, 2013. The manager on duty, Mr Rajendra Mathure was called to assist with an issue related to parking (a SUV blocked the entire parking and we were being told to park the car outside of the hotel property, on a rather tiny one way street) that his staff was unable to resolve for us in spite of being in it for 40mins. Unfortunately when I was eventually connected to the Mr Mathure, he was not only rude but...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
V
vinit Jhaveri
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOT REFUNDING AND GETTING HARASSED

Address:Mumbai City, Maharashtra

I tooked Sterling Holidays membership on 3rd Feb 2013 at Raghulila mall Vasi, Navi Mumbai by paying 19294 through my hdfc credit card.
It was assured by the manager Mr.Sarfraz that if I need to cancel the membership I can do it within 10 days and I will get full refund within 12 to 15 days after the request sent for cancellation. So due to my personal reason which I had discussed with Sarfraz before taking the membership I placed the...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
vinit Jhaveri
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of my membership amt

I was getting frequent call from sterling holidays to visit and see what they want to offer. so one day on 3rd Feb 2013 I went with my wife and daughter at there center in vashi raghulila mall. Aarif Saudi was the sale executive who gave all the information regarding membership. Than when it came to price his seniors manager Sarfraz khan came and he gave us the price 242550 which we felt very expensive. than he reduced the amt.to 154350 with...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
harihkrishna
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Membership transfer worst experience

Address:Chennai, Tamil Nadu

Sterling as an organization had a very bad remark in terms of reputation. In spite of that I did a blunder of buying a timeshare from one of my relations and I have started repenting badly......

My transfer was initiated in 2012 / April and trust me I still did not get the hard copy of my documents. Its really disgusting to call the sterling help line.. the only answer they have is " am sorry for inconvenience, we have...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
G
gurupn1248
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No refund received from Sterling Holidays

Address:Bangalore, Karnataka

I had taken a membership on Oct 22nd 2012, customer id - 1208101. Sterling executive from Bangalore branch named Vikas Reddy had visited my premises and explained me the plan. He was very courteous while briefing me the product. I decided to go with Red membership which had the cost of 3,63,830. I had agreed to pay 10% of the amount upfront and remaning through my credit card ECS. Since I didn't had enough money I paid Rs. 7000 in cash...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Ankit111985
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non refund of money

Address:Mumbai Suburban, Maharashtra

A representative (Akash) came to my house early August with a Sterling India membership. He promised many things including free RCI membership with two years validity and a minimal payment of 3000 for renewing the validity for 5 years. He also mentioned about the multiple 5 star properties that the hotel has and some 50 resorts that are operational. I made the advance payment of 20,000. He also committed that incase you do not like the membership...
Helpful
Be the first one to find this review helpful
Found this helpful?
16 Comments
Report
Copy
A
amitkarnad
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MIS-SOLD HOLIDAY PACKAGE

Address:Maharashtra

I was mis-sold a holiday package from STERLING HOLIDAYS in MAY' 2012. Since I forecasted a financial at the time of signing up, I proactively asked what will be the options if I have a financial situation unexpectedly. The sales person told me that I can get a refund of all payments made or I can downgrade, since I am signing up for a highest package.
When I contact STERLING HOLIDAYS - ANDHERI MUMBAI & CHENNAI by phone calls,...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
S
soumya1266
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sterling Holidays charging amenities fee

Address:Odisha

Hi,
Back in 1997, my parents became a member of Sterling Holiday Resorts and paid Rs 38K for a holiday plan for 99 years.
Then this Sterling tree Magnum fraud happened(where also we invested 80K) and we stopped receiving all communication from Sterling companies.
In 2008, we received a letter from Sterling Holidays that they are operational and they are charging an amenities fee since 1999 due to which we have outstanding...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
M
malhar99
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

FALSE PROMISES

(Membership Number 1205946)
I had take the membership with a clear condition of planing my trip for coming month and was assured and agreed upon ever condition of mine by their representative but that was all till my down payment was done
The executive Mr. Aniruddh has made fake promises and after complaining to him he has gone down to the extent of saying do what ever u can do and don’t call me. Also Mr. Parmindar under whose...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy