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Sterling Holidays Resorts Complaints & Reviews

2.7
Last updated Mar 24, 2024
Complaints 433
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224
Unresolved
209
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Sterling Holidays Resorts Phone Numbers

Toll free
1800 3000 2727
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Phone
+91 44 3357 3300
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Fax
+91 44 3357 3423

Sterling Holidays Resorts Website

Sterling Holidays Resorts Head Office Address

Citi Tower, No.7, 3rd Cross Street, Kasturba Nagar, Adyar
Chennai
Chennai District
Tamil Nadu
India
600020

Sterling Holidays Resorts reviews & complaints page 5

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1
12isha
from Noida, Uttar Pradesh
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Fraud

Hii sir isha here I was working from sterling holiday and there was my 1 sale I have not got the sale payment people say sterling holiday is fraud yes sterling holiday is fraud I will complain about this and post all over social media...
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S
Sanju3005
Oct 21, 2023
This thread was updated on Oct 21, 2023
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Sterling Tree Magnum India Limited

Address:Chennai

Sir,

1. My father Mr. Nagendra Pandey has invested in STERLING TREE MAGNUM (INDIA) LTD (STM). On my name SANJEEV KUMAR PANDEY via CHILD MILLIONAIRE TEAKQUITY.

2. He purchased 11 TEAK trees of Rs. 21, 730/- on 31/01/1996 vide Certificate No. H 2301.

3. He used to get Interim returns as follows:-
(a) 1ST – 6TH Year – 17, 325/- on 30/01/2002.
(b) 2ND – 12TH Year – 71, 500/-...
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T
thirumalaikumaran govindarajan
from Delhi, Delhi
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Refund regarding

Address:Chennai, Okkiampettai

My Sterling Holidays Resort member id 1245452. I have cancelled my membership in the month of March 2020, from that time onwards i am follow up for my money refund. Each and every time i wrote to feedback mail id they will say due to Covid -19 we not able to process.

In the month of December 28, 2020 i am personally visited Sterling Holidays Resort and met one customer excutive Ms. Lalitha and informed her the situation, she...
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H
hhp7681
from Ahmedabad, Gujarat
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Fraud done by Surat branch manager Mr. Deepak Rupani

I have already paid all the amount to Mr. Dipak Rupani. After sometime company filed a case against Mr. Dipak Rupani, I submitted all the proofs and also Mr. Dipak confirm the payment received. But compony not replied on my case on mail or even on call. All the documents submited in police case and compony also but they didn't response.

I advice to all please don't go for membership in sterling holidays....
+3 photos
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N
nishant KA
from Surat, Gujarat
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My money not transfer my account

Address:begusarai

Dear sir
main mail kr kr k thak gaya hu bt muje koi replay nai aa rha maine sterling ki packege li thi bt main is plan ko nai lena chata so iske liye meri jo formetiy thi maine kr diya bt paisa abi tk nai aaya mere acount me aur na hi mail ka koi rply aata hai mob nmbr [protected], nishant...
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A
Aashna Agarwal
from Raipur, Chhattisgarh
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Non response from the relationship agent

We have received a pathetic response from the management team of Sterling Resort for our bookings. Despite contacting and following up from the last 5 days, the relationship manager, Shahbaaz Ali has refused to respond to any of our queries and concerns.

The senior management team has been stalling our requests and we have not heard back from them too.

Here is my membership id: 1244895...
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J
Johny Goldan
from Delhi, Delhi
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Member ID:1246124 - Cancellation - Fraudulent transaction

Address:Sterling Holiday Resorts Limited, 236, 4th Floor, Purva Primus, Okkiyampettai, Old Mahabalipuram Road, Thoraipakkam, Chennai, Tamil Nadu 600097

I recently subscribed to one of your holiday packages on Dec 7th, 2020, and I was promised that my EMI will be collected from me after 03/02/2021 at my comfortable date and time in person. Your executive Kabir Khan took photos of my credit card and told me that it is a formality observed when the down payment is taken and I paid the down payment through his mobile phone using my credit card Rs. 61050.00
I was shocked when my credit...
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K
krmetal platers
from Delhi, Delhi
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EMI mis handled using your credit card

Our member of is 1245920
Sir,
As the time of membership registration they have told just for name shake only we swiping with credit card rather then that regular EMI can be pay by any mode . Now without any information to us sterling is swiping using our credit, without any OTP or any phone call my credit card is using ....
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Paras shah sales executive from sterling holidays firstly swiped my card without informing after that he sold me membership saying you do one time holiday I will get u r pending money back. but he did not do so from last 8 months I am chasing him for refund but some how ignoring me. I dnt want this membership any more I have all the call recordings which can prove that waht I am saying is correct. please help me out slicing the issue and...
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R
rawatdalbir
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Club Membership

Address:B-109, First floor Ansal Plaza Mall, Hudco Place khel gaon marg DELHI 110049

The Star Inn Suites and Retreat Ltd, company's representatives and their accomplices Mr. Shikhar and Mr. Pintoo ( M# [protected]/ [protected]) request us on 25th November 2020 for meeting at our residence for product promotion with the free offer of 3 nights and four days of holidays as we won after filling their coupon.
They place their ground workers at petrol filling station, malls etc. and in my case it was at Ansal Plaza Khel Gaon...
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A
abhilash 8147233061
from Powai, Maharashtra
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Non responsible management

Address:sterling anaikatti resort santhakade kerala palakad

Abhilash hear i was worked in sterling resort anaikatti and i was resigned the job in the month of Feb 2020 i still dint got my hold salary and final settlement .i know how i and my family suffered in this covid .if i call no one responding at Al is this is the way to treat a employee ..previous gm he changed his number and corporate activity manager non responding at AL .i[censored] treat a employee like this then how u will treat sterling members...
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S
Suraj Amin
from Hyderabad, Telangana
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Fraud on payment processed against EMI

Customer no: 1243102
Name: Surajkumar Amin
EMI balance as on July 11, 2020: Rs 41160/- proof no : 1 & 2
After certain discussion and confirmation provided through mail and whats app. The beleow amount was paid to sterling and confirmation receipt is enclosed as attachment.

EMI amount paid on July 11, 2020: 13034/- Proof no: 3
EMI amount paid on August 13, 2020 : 13034/- Proof no: 4
EMI...
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S
Shoaib Kabir
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Refund not received

Address:Wayanad, Kerala

Initially I was told that only the swimming pool is closed due to COVID 19, but now after speaking to Miss Annu from the property, it’s confirmed that it’s not just the swimming pool that’s closed but also the kids play area, the gym, the games room is also closed.

WHAT DO YOU EXPECT ME TO DO SITTING WITH KIDS IN THE ROOM FOR 3 DAYS??

THE WHOLE POINT I BOOKED A LUXURY RESORT IS SO THAT MY KIDS COULD ENJOY...
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G
Gourav Rathod
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sterling money fraud by Head- cutomer assurance Badrikant G

Address:Sterling Holiday Resorts Limited, 236, 4th Floor, Purva Primus, Okkiyampettai, Old Mahabalipuram Road, Thoraipakkam, Chennai, Tamil Nadu 600097 +91 44 4257 3300

I have paid 45000 but i'm still not eligible to you use free vouchers which their customer head BADRIKANT G..no- +[protected], Direct sales manager AMIT SINGH...no- [protected], sunny sing and Abhishek pandey...they all said that i should avail my free voucher and then you can think of buying the membership...which some how they influence us to pay the initial amount rs 45000/- ...but after paying this amount covid came into action and...
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B
bhawneetsingh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

For refund due to misselling

Address:236, 4th Floor, Purva Primus, Okkiyampettai, Old Mahabalipuram Road, Thoraipakkam, Chennai, Tamil Nadu 600097. EMAIL([email protected])

INCIDENT DATE :- 03 MARCH 2020 :- Hi! I am PRIYANKA BHATIA from RAJNANDGAON CHHATTISGARH who was mis-sold sterling membership (Membership id 1245442) on 03 March 2020 by Mr Aakash (Sales executive bearing mobile number [protected]). Mr Aakash offered me variety of services like FREE FOOD VOCUHERS, FREE UPGRADES, FREE TRANFERS & SIGHTSEEING DURING INTRNATIONAL VISIT/TRAVEL, FREE ACTIVITY (PARAGLADING, SCUBA AND ALL) WITH free accommodation...
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S
Shikhar Daniel
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mandatory accommodation charge or food charges

I bought a 25 year membership trusting this company and had 3 wonderful experiences with them, had minute problems but all were solvable . this time water is way above over head, i called for the booking of Kanha sterling resort and after talking to 5 persons of the customer care, the final response was that they will provide me 3 rooms from 7 november to 10th november, where as my request was for 3rd november to 6th november still i agreed,...
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M
mital veldurkar
from Bhusawal, Maharashtra
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Have requested refund against my booking cancelation

Have cancelled my booking with sterling however it's been more then a month haven't received my refund back. [protected] booking number.. Booking was done via booking. Come for mount abundance hotel...
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A
Anand GK
from Hyderabad, Telangana
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Not Refunding as Promised: 20k stuck from 6+ months. Not responding

On Mar 4, 2020 I made a reservation for Sterling Resorts (Dindi) for 2 days (Apr 10th to 12th, 2020). As the Covid started spreading towards later part in March, I reached out to Sterling and they offered me two options:

1) Cancel the reservation, and get the refund (RS 19, 641/-).
2) Cancel and get a voucher worth the same with 6 months validity.

I chose to cancel, and get the full refund. Sterling promised...
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Address:Pune.Pimri

1205528 Member Id, Kushal Vanwani
I am putting in short.
When selling membership, all they said is 7 nights entitled for each year for next 25 years with this membership.

Not informed : Annual maintenance charges, guest fees since i had gifted honeymoon to my friend in goa, some guest charges were applicable which is unacceptable as they were never informed during selling membership.

Restriction...
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A
Allahbakash shaikh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint about your membership being cancelled

We had taken membership in 2013 and had payed 50% of our membership amount and then we had spoken to your executuve regarding our financial problem and told tgem to give us some time because my wifes delivery was due and we had financial issues so couldnt pay the emi. So they told us we will giv u sometime for that and now we are calling your office so they are telling your membership is cancelled. How is it so we didnt cancelled just told...
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