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Sterling Holidays Resorts Complaints & Reviews

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Last updated Mar 24, 2024
Complaints 433
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224
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Sterling Holidays Resorts Phone Numbers

Toll free
1800 3000 2727
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36
Phone
+91 44 3357 3300
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Fax
+91 44 3357 3423

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Sterling Holidays Resorts Head Office Address

Citi Tower, No.7, 3rd Cross Street, Kasturba Nagar, Adyar
Chennai
Chennai District
Tamil Nadu
India
600020

Sterling Holidays Resorts reviews & complaints page 7

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Address:119 M road Bhupalpura, Udaipur, Rajasthan, 313001

Hi,
Through this message i would like to aware people about how this company Sterling Holidays - A member of very reliable Thomas Cook group is engaged in calling people to their venue by giving false commitment which are not fulfilled and simply a wastage of time. On 28-12-19 we were called by sterling representative in udaipur (Mobile no : [protected] ) that we are selected out of some people who purchased a maruti swift desire...
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PANKIL KAPADIA
from Ahmedabad, Gujarat
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refund for cancellation of membership fees

Address:Bharuch, Gujarat, 392015

My application no.:[protected] dtd. 16.10.2019.
Location: surat
Payment made: rs. 41, 160/- as 15% down-payment through hdfc credit card.

After option membership on 16.10.2019 due to some personal reasons i had requested to cancel my membership of sterling holidays on 30.10.2019.

Even though repeated reminders and phone calls, the refund is not received. I was told to wait for atleast 30-40 days...
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Zuberiya
from Tiruvannamalai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

dissatisfaction on stay

Fern hill ooty sterling holidays is a worst destination place they give preference to cash in customers n give bad budget rooms for the members, in peak seasons rooms are always unavailable for members plus they forcefully alot worse rooms are no-one response to the calls nor attend the guests (Members of sterling holidays) at least elk hill sterling resorts is far much better in service.. Very disappointed with fern hill ooty resort i want...
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Kumaransanthi
from Mumbai, Maharashtra
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cancellation of my membership and refund my money

Address:4th floor,Purva primus,No.236 Okhiyampettai,Old Mahabalipuram road,The, Chennai - 600097, Chennai, Tamil Nadu

I kumaran having membership id no. 1244198 of your holiday group wants to cancel my membership due to false information and asking to pay extra cash for maintenance charge, for extra bed, etc.
On 16th november, we were called by regina from chennai office for the seminar where the information about the membership was given by executive sathish and sheik mohammad, the information was nothing but full of false hopes. So i request sterling...
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rajsmart_24
from Virar, Maharashtra
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with false promises membership sold to me and now denying refund

Address:301, 3rd Floor, Building No 2, Star Hub, Sahar Airport Road, Andheri East, Mumbai, Maharastra, Mumbai City, Maharashtra, 400059

My name is raj kumar mishra. I regret to say that we had a lot of excitements the moment we chose sterling holidays as our holidays host. But now we feel sorry and cheated by the staffs of sterling holidays as well as sterling holidays itself.

It all started as we were looking for some holiday options on internet as we were planning our vacations in rajasthan this year and contacted club mahindra and sterling holidays both....
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C Varghese Thomas
from Tumkur, Karnataka
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utility charges to be paid again at resort

Address:Chandraviruthil, Muthoor P O, Pathanamthitta, Kerala, 689107

Member no 84165
Varghese thomas
I have booked a stay at sterling thekkady for 29&30th november2019. As directed i have paid a sum of rs. 2204 as utility charges. The confirmation voucher says the amount is to be paid again at resort.
Please correct the mistake &send me a letter to void difficulty at the resort

We are senior citizens
Transaction id for transfer mp250252
Thanks...
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Address:Rohini, 50/109, jawancross road, PO AIMS, Ponekkara, Cochin-682041

I was asked to take membership in sterling holiday resorts by mr. Shibin and his colleague denson on 28th july 2019 at a meeting atdreams hotel, cochin. Though i was not interested, i thought of taking a membership for my son. For this mr. Shibin asked me to make a down payment of rs.10, 000/- which i made through my visacard. The application no. Is[protected]. Laterwhen i told my son about this he told he has already a member in mahindrs resorts....
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Vinod Khatwani
from Ahmedabad, Gujarat
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complaint regarding fraud call from sterling holidays

Address:Ahmedabad, Ahmedabad, Gujarat, 382340

Dear anisha

Customer care executive

With reference to telephonic discussion with you, please note that i have received call from starling holiday customer executive which number is - +91-[protected] and +91-[protected] on monday 21.10.2019. As per call communication - he told me to go on tuesday at cafe coffee day, drive in road, ahmedabad. Gujarat - 380054 and spend your 45 minutes presentation of starling holiday...
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nitin472
from Delhi, Delhi
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refund my money

Address:Saharanpur, Uttar Pradesh, 247001

I got a call from a sterling holidays that you we have selected all the premium car owner in your city and we will invite to have a meeting with us which will take 40 minutes and if you come in return we will give you 2 nights stay in our resort, i said ok

When i have gone they explained me all there membership types (Sterling members mr. Sandeep & mr. Abhijeet) they make up my mind with there extra ordinary tricks to take...
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surya_gupta
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheating : non receipt of voucher code no. zasro1417

Address:Chennai, Tamil Nadu

Sir,
I received nos of phone calls and whatapp message that sterling holidays is celebrating 32nd anniversary and invited me to be part of that in "hotel mayfair, rourkela, odisha" on 15.09.2019 and committed that free voucher with code no. Zasr01417 for 2 night n3 days will be given to me. I have spared time from my busy schedule with ola ride (Rs. 600.00) to attend your company presentation. Your representative mr. Shubham mishra...
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Vishv deep prashant
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service

Address:वजीरपुर जेहलपुर पोस्ट अकलाबाद हसनपुर फ़िरोज़ाबाद उत्तर प्रदेशद, Firozabad, Uttar Pradesh, 283203

मैं कई बार शिकायत कर चुका हूं कि आपके रिसोर्ट व रुम अच्छे नहीं है औऱ स्टॉफ का व्यवहार भी ठीक नही है ।नैनीताल 2018 मैं गए थे जब बोला था कि ये पॉइंट्स आपको अगली बार दे दिये जायेंगे...
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Jeyalalitha67
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation of sterling membership

Address:Coimbatore, Tamil Nadu, 642006

Dear sir/ma'am,

I atul jeyalalitha having membership id no. 1242746 of your holiday group wants to cancel my membership due to poor service and asking to pay extra cash for member during stay. I have also raised a complaint regarding the same on the portal of sterling resorts which was not addressed in the right manner. The services offered by your group is not upto my expectations and also the rooms in resorts like Munnar...
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Diya Shah
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

free gift voucher

Address:Ahmedabad, Gujarat, 380054

We recived call for seminar and we went there.. They gave all information regarding their membership and some special offers. We wanted some time to think but the manger who was handling was very rude and was only forcing to take it.. Then somehow we convinced to take some tjme and they told us that they will send gift vocher by mail but till 4 days we dint recive any thing then after 4 -5 calls finaly the concern person attended call and...
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Address:Chennai, Tamil Nadu

Ladies and gentlemen

1) since 2014 i have been requesting for the number of weeks to credit to my account owned by me which till 2019 are over 49 weeks to my credit for my ownership

2) without even once acknowledging the no of weeks legally owned by me sterling had made it a policy to turn a complete blind eye to the owners and ask the owners topaythe aac or amc of the resorts not even owned by sterling and take...
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amangupta17
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sterling holiday resorts cancellation of membership and refund of the fee

Address:462016

Dear sir/ma'am,

I atul gupta having membership id no. 1238623 of your holiday group wants to cancel my membership due to poor service and non disclosure of hidden costs at the time of selling the membership of your holiday groop. I have also raised a complaint regarding the same on the portal of sterling resorts which was not addressed in the right manner. The services offered by your group is not upto my expectations and...
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Shameer mohmd sulthan
from Palghat, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

aac charges complaint

Address:,m.a.s.industries,opp priyadarshini theatre, Palakkad, Kerala, 678001

My membership number is 63799 & i have a sterling timeshare since 1995 under 99 years lease agreement
I have utlised the services of the company only twice or thrice. My observation s areas under :
1. Aac started by company is abreach of trust with customers, specially customers who are more than 20 yrs old
2. Aac being charges at exhorbitant rates. A part from aac charges for room occupancy
3. No efforts by...
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mohammad majid Alli
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint about false information given by your executive for making my booking

Address:Pranavi Pride Doddakammanahalli, Bangalore, Karnataka, 560083

Hi i am mohammad majid alli and i have made a booking for 27th october to 29th october 2019 in sterling resort munnar in the premier suite and the executive who made my booking is sultana. I did this booking yesterday (7th september 2019) and my biggest requirement was i wanted a room with balcony to which sultana confirmed that yes there is a room with balcony (You can check the call records) and post that i have made my booking. I paid...
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Rhsmaize
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint regarding booking at sterling mount abu

This is Rajesh Shah and my membership no. is 95276.

This is with reference to the telephonic talk I had with your call centre executive concerning booking in respect of 3 rooms at Sterling Mount Abu with check in on 30/12/19 and check out on 1/1/2020.

As required I am sending the copy of aadhar card of my daughter Rajvi Shah wherein my name is also mentioned.

I have been told that only one room...
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sona sandhu
from Kharar, Punjab
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

gift coupon

Sterling holiday are basically hoax.. They gave us coupons n informed us its for 2+2... But when we asked them for booking they were charging 750 /- rs per chrges per child per day as i have 2 kids i need to pay them 1500 per day.. When i enquire on fone,, they said this the way only... When i checked online cost then it was 21 00 /- per day... With bf... Then what is free guys..
Coupon number:hvc-68280
Voucher number was 032-o[protected],...
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Pooja Ahluwalia
from Ambala, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

free voucher fraud

Address:Panchkula, Haryana, 134102

I have been given a free voucher which could not be redeemed under your fraudulent system. I am so frustrated i am thinking to involve media into this so that innocent people are not targeted for false promises. I have been told that voucher cannot be used on weekends and not according to my schedules. This is highly foolish to ask me to travel according to company's will.
Take appropriate steps to resolve.
Thanks....
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