Sterling Holidays Resorts Complaints & Reviews

Still haven't heard from the team.

It's been four months. No accurate response.

Mohammed and imaran two employees have cheated me. Sterling should take action against them.

Why they have given false information and taken money from me in feb and they dont respond now.

I hope you understand this falls under forgery case. Which i'm going to file against the company.

Someshbr...

My membership id was 1244452

I have canceled my membership in 12/12/2019
When i have take is sterling sales person fraud pormised given me

When sterling person meet and explain all the details i have realise that
The sales person told me wrong and fraud commetment
And that time i have told sterling person to cancel my membership and i submit
The her feedback form.

I...

My membership number is vts 20468, and i am member of sterling times share since 1994 under 99 years lease agreement.

I have utilised the services of the company only twice or thrice. My observations areas under:
(A) aac started by company is a breach of trust with customers, specially customrs who are more than 20yrs old.
(B) aac being charges at exhorbitant rates. Apart from aac charges they are again charging...

My name is grinal patel. My sterling membership id is 1230016. I puchased it in july 2016. I had paid nearly 80000 down payment and another amount on installment. My installment is 5759 and also deducted 3 installments, 1 instllment in sep 2017, 2 installment in nov 2017 so i nearly spent 100000/- rupees. Now i explain you my complaint in details.
I visited website of sterling and sterling executive called me and appointment has been...

I am sterling holiday member (Membership no. 1209339) since more than 4 years and every year they increase maintenance charges without any information to me. When we go for booking they ask for higher maintenance charges mentioning that this year maintenance charges has been increased. This year they have gone to next level and mentioned that your last year partial charges are also pending so you need to pay that including this year increase...

Hello one & all,

My membership id is 1232820 (Hitendra tandel). I purchased sterling membership in nov-2016 and received the kit in january 2017. The sales person mr. Gourab ghosh promised us the following:

2n/3d welcome stay

2 years of free rci

1 week of international stay

2n/3d extra from andheri office (Attached is the mail from sushrut trivedi and gourab ghosh)br...

It has been 10 months that i have enrolled in sterling holidays membership (Membership id – 1231142 w. E. F. 03.10.2016) and since then i have only realised that all the attractive benefits and facilities demonstrated at the initial moment were all fake assurance which were used to lure me into the trap. The start was through a phone call asserting me to provide free ‘2 nights stay’ in their resort, and an offer for sterling membership...

My name is Kelvin Shah. My Sterling Holidays membership no is 1212453

I have bought Sterling membership in December 2013 from your executive Mr Rameshwar Lal. Mr. Rameshwar Lal had come to my home to explain about the product to sell it. He said that right now Sterling Silver Jubilee Offer is going on for first 25 enrolments, wherein lot of additional and substantial benefits will be given [Refer attached Blue Studio Document],...

I received a call from Sterling Holidays stating that i have won 2N/3D stay and i should come there to collect the voucher. This incident happened in Pune on Sunday 27th Nov. 2016. They called me in the Tanishq Jwellery showroom J.M. road Pune. During the call i told them that I should not be forced to take your membership and can walk away with the free gift voucher if needed. They agreed upon the terms. After reaching there i was told about...

Hi this Sagar Dalvi from Nasik Membership ID 1230283, I had lot of discussion regarding the cancellation of my membership with surat office, Chennai office, Thane office, Andheri office, Customer care center .
So I am giving all details regarding this
1. 15July I accept membership at Nashik
2. 19July Due some my family issue I am not able to pay the money furthermore so I decided to cancel the membership. I called to...

My name is praveen viswanathan, an unfortunate member of sterling holidays. My membership number is 1226160.

I had subscribed for the sh membership through anoop rishikesh, manager - sales of your kochi office during december 2015. One of the primary conditions that convinced me to take up the membership was the waiver of asf through out the period of my membership with sh. This was offered by anoop rishikesh during the various...

Hi, my parents received a call from pc jewellers where this sterling holidays had placed a stall and they sold out a membership to my parent. They paid 24, 000 inr and soon they realized that they don't need this policy. So they called them back and asked them to cancel the membership. It was mr. Rahul trivedi who sold out the membership. So this guy suggest that he will cancel the membership but some how we have to provide them 3 cheques...

I have not used any of the services from sterling holidays till now and asking them to refund the amount i have paid for the membership. I have paid them more than 2 Lacks till date and when i ask them for cancellation of membership and refund the amount back, they are refusing to payback the amount. Tried calling so many times and sent mails regarding the same but, till date i did not get proper response from them.

Reference...

Dear team,

i pradip shrinath mishra : membership id : 1227417. I was approached by mr rameshwar lal on 09 march 2016 regarding sterling holiday membership.I applied for the same on 09 march 2016 and immediately paid rs 17, 903 on 09 march 2016.Again subsequently i paid rs 59, 709 as on 10 march towards membership fees .As soon i became member of sterling holidays ltd, as per membership plan i applied for availing...

But I don’t have documents of 55455 to applying for duplicate documents they need mobile number updated.
For mobile number update they need documents.
My ID is active & submitting ID proof is not sufficient itseems how irrelevant is that.

Sterling making fool to all members. They are giving membership and not giving rooms. every time rooms are in waiting list and same time on other website rooms are available.

I am facing this issue for the third time. rooms available on other application like MMT, GO IBIBO, ETC but not available on sterling portal for his member.

Pathetic service. stop making fool to people. they are calling for upgrade every three to four days.

I have attached file for your reference.

Name : Ravi sureshbhai Shinde
Member Id : 1237681

I had taken Sterling resorts membership way back in early 90's, at that time it was given for 99 years.

As per my agreement they will have to build a resort in Bhimtal, which till date they have failed to do so.

They have been asking for AAC charges from last 5 years for a property that does not exist.

Moreover they did not allow me to book the resort for non payment of AAC, and now they are threatning to terminate my membership.

I have written many mails, have spoken with many agents, however till date there has been no resolution.

As per my agreement if Sterling fails to build a resort in Bhimtaal, they cannot ask for any AAC, and also liable to pay interest for the delay period.

Regards,

Sameer Saxena
Membership ID - 92013

Sterling is cheating by making all the long weekend as red season and ineligible to book for white /blue studio members

Earlier at least I was able to book some holidays but recent 2 or 3 years they are trying this trick of blocking the long weekends and constantly insisting all white /blue to upgrade to red season by demanding more amount..
I have 2000+ points and some elapsed also due to this act of Sterling..

While selling the membership they have told we can book during red/purple season but points detected will be more is what they have told and thats how we were using the holiday points earlier. Now they are forcing all to upgrade by not providing holidays

Say for example
If I am a white studio member and if there is any long weekend I will be ineligible to book until 15 days by that time all the rooms are getting booked and I see only waiting list all the time. Same is the case if we call customer care also for booking they will say Madam you can try only 15 days before the actual date of travel.. Very much waste of money

I would like to surrender and get a refund of my membership fee..

Date : Mon, Sep 4, 2023

I made a booking at Sterling Park Kalimpong for 2 person, 2 nights. I provided the credit card information for security against the booking. It was supposed to be pay at property and cancellable free of charge untill 3 days of checkin.

As soon as I made the booking amount 20621 INR got debited from my credit card without any prompt from Sterling Hotel or Booking.com, Credit card statement says the amount has been paid to "Sterling Holidays Reso" and this payment has been done without authorisation.

I tried calling booking.com and they said that hotel has clearly charged the money and said credit card details were shared to hotel.

When I have been calling Sterling Resort Kalimpong, since 4th September to today 15th September they have not acknowledged that the money has been debited from them nor did they take the concern seriously neither they mailed me about any charge done on my credit card.

Upon seeing that they have charged the card and not replying I cancelled the reservation from booking.com and booking.com multiple times assured me I will receive my payment back from Sterling but I did not receive any payment back neither from booking.com or Sterling which i was supposed to get at 8th September as soon as I cancelled.

I have been calling Sterling Resort daily but no official reply or anything about payment they have told me.

Please help me get the money back. Also it looks like a cyber crime on how booking.com shared my credit card information to hotel people.

Please send my maturity amount as per certificate provided by you vide application number G107299 Certificate number D1382 Maturity date Sept.2014 please send my maturity amount with upto date interest .
This is urgent please sir ...
Thanks and regards
Jawahar Lal Mehta F/o Neha Mehta
Mobile number [protected]