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Street Style Store Complaints & Reviews

streetstylestore.com

3.7

Updated: Jan 18, 2026

Complaints 6019

Resolved

4288

Unresolved

1731

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Street Style Store reviews & complaints page 111

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Address: New Delhi, Delhi, 110016

Website: Streetstylestore.com

Order no-2024841. I have ordered three pairs of sandals and i received the incorrect size. I have already paid the amount by cash and requested for the exchange, they came and collected the package for exchange and its been already a month i havent received the exchanged items yet. This is the third time i am sending a message i dnt get any replies regarding this! Do check and tell me the status as soon as possible

Mar 4, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 31, 2018

Street Style Store Customer Care's response Hi,

We would like to inform you that as per our records the order has been Delivered .We are co-ordinating with the courier company and we are arranging a proof of delivery for your order.

If there is anything else we can do, let us know.

Thank you
SSS

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Address: Pune, Maharashtra, 411041

Website: www.streetstylestore.com

Dear sir/ madam,

I am not able to login and the error is coming your account does not exist... Please tell me what to do... It will be better i[censored] send the login details as per ur records linked to order no. 2054099

Also, give me status of my order number 2054099 for which i have not received any order confirmation as yet...

Please reply as soon as possible... I am really not happy with the kind of customer care services from ur site...

Mar 3, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 31, 2018

Street Style Store Customer Care's response Hi,

We are forwarding your case to the concerned department. You will receive a mail regarding your login details from one of our executive who will resolve your case on priority basis.

Thank You
SSS

Jan 31, 2018

Updated by Swarangee Ya u better give me details as soon as possible so that I can login to my account on your website and and check the status of my order because I have already money against that order and I am worried that I am not able to see it... Please send details of login id password regarding order no. 2054099 to my email account...

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Website: SSS ONLINE SHOPPIG

In reference to order number #2023595 (Slip on platform sneakers - shoe size : 37) placed on 10/01/2018 on sss shopping, the received size was not perfect, hence i requested an exchange for the same.
The product has been picked up for exchange but i have not received my shoes yet. I have raised multiple queries but there is no revert from sss's side. Neither i am able to track my order nor getting any update.

Mar 4, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 31, 2018

Street Style Store Customer Care's response Hi,

We apologize for the inconvenience caused to you.

We would like to inform you that as per your request we have generated your replacement order and we shall dispatch it soon.

If there is anything else we can do, let us know.

P.S. Please mark this query as resolved once you find that your query has been resolved from our end.

Thank you
SSS

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Address: Bangalore, Karnataka, 560064

I have already paid the amount through netbanking and i gota email payment error and i cald my bank it was credited from my account and when it will reach me ?

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Address: 500055

Its been almost 20-25 i says since i have returned my order as there was aome fitting issue. Thought i have retured the order i haven’t received it yet! Its been 20-25 days im also continually sending quarries bt still not getting any reply
From past so many days im tryng to contacting bt ntg is happening
I dont want my money to get wasted
I want you to either send my exhange product as soon as possible
Or return my money asap!
I can’t wait for it more
I wass suppose to take the garment out of station
But due to su much delay dat cud not happen
I did not like the service at all!
I wud not suggest this site to any one

Mar 3, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 31, 2018

Street Style Store Customer Care's response Hi,

We apologize for the inconvenience caused to you.

The products that you have ordered are quite in demand than we had expected and taking some time. We have forwarded your details to the relevant team on a priority basis and they will dispatch it as soon as it will be ready.

If there is anything else we can do, let us know.

Thank you
SSS

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Address: New Delhi, Delhi, 110035

Don't refund my money but at least exchange my product. coz it's not same as the picture shown in your app. zip colour is change nd colour also gets fade from some places.And coz of packing shape of the boots gets change its look ugly while wearing it. Plz do something it's my huge request to u.

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Sir, i am mailing this to you with a hope nd expectations. I have ordered my shoes from strretstylestore few months ago nd the size of shoes was big thn i go for exchanging process but there is no option availbale to exchabge. Then i wrote an email. Thnku so much sir for taking action nd my shoes has been returned to them. But now there is no option available so that i can buy something else in place of that shoes which i had returmed to them nd money had also paid. I orders new shoes in place of tjem but the delivery boy said u have to pay for this. How can i tackle this situation. I request you please do something so taht my money will be utilised nd i'm order something else.

Mar 2, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 30, 2018

Street Style Store Customer Care's response Hi,

As per our Telephonic conversation We would like to inform you that we have already provide you the credit voucher so you can place your from your side.If you face any issues in using it you can let us know.

You have to apply this in the first step of the checkout process. You will have an option to input
the Voucher code XR8BZPOE . Please feed the code there and press OK button or press ENTER Key.

If there is anything else we can do, let us know.

P.S. Please mark this query as resolved once you find that your query has been resolved from our end.

Thank you
SSS

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Hi.. My order id is 2033463. The products shown in the pictures totally varies from the ones you receive. It was my very first purchase from sss. I never thought that my first experience would be this much bad and unsatisfactory. Also, they do not pick up the contact numbers they have provided. Now, i wanted to return them but they are not replying to any of my queries

Mar 2, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 30, 2018

Street Style Store Customer Care's response Hi,

We would like to request you to that If you find any mismatch in the products received by you with the same products mentioned in the website, please share the images with us and we will arrange a reverse pickup accordingly.

If there is anything else we can do, let us know.

P.S. Please mark this query as resolved once you find that your query has been resolved from our end.

Thank you
SSS

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Address: New Delhi, Delhi

Website: Www.streetstylestore.com

I haven't received my order yet. I ordered the boots on 1/06/2018. At the time of booking the site showed that the boots are in stock. After 3 days of ordering the boots got out of stock. Even after so many days you haven't shipped my order! I want my boots to be shipped by 5th feb 2018 or else i'll complain to the police regarding your fraud company. Have some sense of responsibility towards your customers.
Order number - 2015836
Order reference efaxbrood - placed on 01/6/2018

Mar 2, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 30, 2018

Street Style Store Customer Care's response Hi,

Apologies for the inconvenience.

We have checked the status of your order. The products that you have ordered are quite in demand than we had expected and taking some time. We have forwarded your details to the relevant team on a priority basis and they will dispatch it as soon as it will be ready.

We appreciate your co-operation and patience. It's really commendable.

P.S. Please mark this query as resolved once you find that your query has been resolved from our end.

Thank you
SSS

Jan 31, 2018

Updated by SakshiSharma19 What do you guys mean by sending my order as soon as possible... I want them to be shipped by 5th feb 2018 as i have to wear those in my family function! Do whatever it takes to ship those boots by 5th feb 2018. I'm trying to order those boots since 1st dec 2017 and when i order them they always go out of stock immediately or after few days! If they are out of stock then why do you send order confirmation message!!!
Order id - 2015836
Order reference efaxbrood

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Order reference no. 2012798
They already shipped the product and as per there mentioned time period it was 21 days to get product delivered but it was more than 21 days till now did not receive the product and i wanted my refund but there not giving it.. The item was shipped on 8th jan from delhi and it was be delivered to gurgaon i don't think so that time it should take to deliver the product.. I have said earlier also i want my refund but till now i have not received it.. The customer care team said it will take 3 days item to refund the amount but 6 days have gone till now refund is not given within seconds we get the refund on paytm as i have paid through paytm but there are doing so

Mar 3, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 30, 2018

Street Style Store Customer Care's response Hi,

We are forwarding your case to the concerned department. You will receive a confirmation mail from one of our executive who will resolve your case on priority basis.

Thank You
SSS

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T

Trupti Misal

from Pune, Maharashtra

Jan 30, 2018

I ordered one product i.e dress. after that I didn't like it and want return this.There is no any customer care contact number of street style store.So many times I mailed for return product.But there is no any response at all from one month.Disgusting service.

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Hello sss i ordered just bow because sneaker of size 40 which i want to exchange with size 39 i submitted the request n they pic up my shoes n its been15 days till nw i didn't get any update n also not my shoes get delivered to me. I already emailed many times from my account but no updates, so kindly delivere my shoes of size 39 or return my money back. This time i m hopping for early reply.

Mar 17, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 30, 2018

Street Style Store Customer Care's response Hi,

Apologies for the inconvenience.

We would like to inform you that as per your request we have generated your replacement order and we shall dispatch it soon.

If there is anything else we can do, let us know.

P.S. Please mark this query as resolved once you find that your query has been resolved from our end.

Thank you
SSS

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Address: 500007

Website: www.streetstylestore.com

I am unable to track the status of my order which has been paid online. No one from the store responds to our mail queries or even the calls.
I had ordered my products on 5th jan'18, where the expected date of delivery was 26th jan'18 and i still didn't get it delivered.
The order details are below.
Order id : 2014333
Order invoice no : 1974699
Order date :[protected]:43
Tracking number :[protected]
Shipping invoice no :[protected]
Kindly help me out with the delivery and i am just hoping my order gets delivered asap.
Thanks

Apr 2, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 30, 2018

Street Style Store Customer Care's response Hi,

As per your last mail regarding the order #2014333. This product is taking too much time in manufacturing so I am sending you this mail to confirm if we can cancel this order and initiate a refund for the same.

It will take "5-7" days for the refund to complete.

Hope this will be not our last conversation and you will order with us once again.And we assure you, we will go an extra mile to give you best of services. It's just that we got unlucky this time.

Please acknowledge this mail so that I can initiate the refund asap.

Thank you
SSS

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I made order on 1st january and it is not delivered yet. As per policy of store delivery of product within 21days is crossed and still product is not delivered to me. Not getting any reply from customer support system. I made all possible trial to get response from customer support system. I tried to communicate on contact number but it is switched off all the time. It is showing order on hold since almost 25 days.

Mar 21, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 30, 2018

Street Style Store Customer Care's response Hi,

We would like to request you to kindly tell us your order id or your registered mobile number so that we can check the status of your order and resolve your query as soon as we can.

Apologies for the inconvenience.

Thank you
SSS

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Address: New Delhi, Delhi

I had ordered with street style store, 3 flat footwear in the offer 3at 999 on 31/12/18. The footwear reached on time by 9/1/18. The size was bug for me so i sent an exchange request on 10/1/18 that i want size 38 of the same pairs. The footwear were picked up the very next day but my replacement has not yet come. My order number is 2004131.
My footwear were as under-
My little pony flats
Your dressed bet flats
Glissaed flats
I'm feeling harassed and cheated as i have already paid the amount in cash and still waiting for the replacement.

Mar 3, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Jan 29, 2018

Updated by Vijeyta Trikha Kindly do the needful ASAP

Verified Support

Jan 30, 2018

Street Style Store Customer Care's response Hi,

Apologies for the inconvenience.

As per your query we have Placed the replacement order on your behalf for all the three footwear's in size 38 and we shall dispatch it as soon as we can .

P.S. Please mark this query as resolved once you find that your query has been resolved from our end.

If there is anything else we can do, let us know.

Thank you
SSS

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Address: New Delhi, Delhi

Website: streetstylestore.com

Hi,

Its been more than 21 days from the day the order has placed and yet the product has not delivered to me. The payment has already made and no tracking no or other information has been provided where i can see where has my product reached. Its highly disappointing to wait so long. In-spite of complaining 10 times i haven't received any response from the customer care team. Please look into the matter asap.

Mar 4, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 31, 2018

Street Style Store Customer Care's response Hi,

Apologies for the inconvenience .

We have checked the status of your order. The products that you have ordered are quite in demand than we had expected and taking some time. We have forwarded your details to the relevant team on a priority basis and they will dispatch it as soon as it will be ready.

If there is anything else we can do, let us know.

P.S. Please mark this query as resolved once you find that your query has been resolved from our end.

Thank you
SSS

Feb 08, 2018

Updated by Hailey Parekh Help me with the tracking details of my product and tell me when is it going to be delivered

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Address: New Delhi, Delhi

I had placed order on 7/12/2017 via order no.1946719 for black knee boots. Unfortunately i recd them recently only. You took almost 2 months to deliver a product. As the size was not fitting properly i immediately requested for exchange of the product n was told same would be done in 3to 5 days. But unfortunately no one has even contacted till date. Refund the amount now as i am not going to wear winter boots in sumner.
Reet sachdeva

Mar 17, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 30, 2018

Street Style Store Customer Care's response Hi,

Apologies for the inconvenience .

As per your query we are initiating for refund request and as per the bank policy it will take 5 - 7 working days the amount to be credited in your bank account .You need to provide following details for initiating your refund:-

1)Full Name
2)Bank name
3)Branch name
4)Account number
5)Ifsc code

P.S. Please mark this query as resolved once you find that your query has been resolved from our end.

Thank you
SSS

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parmeet sachdeva

from Noida, Uttar Pradesh

Feb 5, 2018

I have already provided the required details to Steet style store.But there has been no response from their end.when will i get my refund??
Immediate action is required.

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Address: New Delhi, Delhi

Website: streetstylestore.com

My order no - 2022189/1995901
It has been more than 2 months and my order has not been dispatched yet from street style store.
All the payment has been done and still no update.
I have raised enquiry in their website a number of times but still no revert. There is no specific contact number of this website or anything so please help with this!!!
Really need help with this
Either send the products or please refund the money.

Thanks

Mar 17, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 30, 2018

Street Style Store Customer Care's response Hi,

Apologies for the inconvenience.

This is to inform you that since your order was split into three parts we marked it urgent and we will dispatch your order asap. But we can not commit you for a particular date but we will do our level best to ship your order as soon as we can.

Once the order will be shipped, you will receive a mail from us.

Thank you
SSS

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S

Sahana Radhakrishna

from Bengaluru, Karnataka

Jan 29, 2018

I have ordered my dress. And it's more than 21days but my product is not yet delivered. The condition of the product is still in priority dispatch state.Im desperately waiting for my order. Feeling very bad about the service of street style store:(

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Address: Pune, Maharashtra, 411018

Website: Street Style Store

I have raised several queries to sss qnd even have tried reaching on the number provided on this link. But still there is no response received from anyone. Its been 2mnths i am raising this concern. I have made online payment, the product has been returned back but still i am unable to place a order aganist the payment made.
Still the street style store order details shows as priority dispatch since a month. Neither i am getting a refund nor i am able to place a new order.
Please look into this on priority

Regards
Rebecca

Mar 1, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Jan 22, 2018

Hinahina's response I have only last option left to complaint against u and this time m definitely going to do that
Because I have requested for so many times in front o[censored] but u people are not taking seriously

Verified Support

Jan 29, 2018

Street Style Store Customer Care's response Hi Rebecca,

Apologies for the inconvenience !!

Your details have already been forwarded to the concerned department. on a priority basis and will be dispatched very soon. We assure you that our products are worthy to wait and your cooperation and patience will be appreciated.

Thanks
SSS

Verified Support

Jan 29, 2018

Street Style Store Customer Care's response Hi,

We have already generated your replacement order in size - 36. The order #2008989 will be dispatched asap from our end.

Please bear us for last time.

Thank You
SSS

Jan 29, 2018

Updated by Rebby Hi Team please note i need size 38 not 36

Feb 07, 2018

Updated by Rebby Hi Team please note i want size 38 size not 36. Again I wil have to raise a exchange request. So it's better you change it your end itself before dispatching.

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Hinahina

from Dabwali, Haryana

Jan 29, 2018

How much time u want ?? U said will give u a credit note after 1 week but it's been 10 days i haven't received any credit not or mail from your side ...kindly make it soon don't check patience level o[censored]r customers

V

Virender Kaur Arneja

from Calicut, Kerala

Jan 29, 2018

I ordered black wedge sandals on 6 dec 2017, and it is still not delivered yet. I payed for the product online while buying and there is no tracking number or details also through which i can track.. Horrible service. Its been 15 days

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Address: New Delhi, Delhi

I had previously placed an order in november. After months of follow up, it got into priority dispatch in january and then the order got cancelled because the products were suddenly out of stock. Shouldn't that be mentioned before 2 months of waiting. Now i've placed another order with products on th 6th of january i have to settle with and it's "preparation in progress" since 3 weeks now

-your query is submitted and reference no is 240344
Krisha

Can someone please respond and make sure it is delivered for god's sake? What kind of annoyance is this?

Mar 1, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 29, 2018

Street Style Store Customer Care's response Hi,

Apologies for the inconvenience !!

Your details have already been forwarded to the concerned department. on a priority basis and will be dispatched very soon. We assure you that our products are worthy to wait and your cooperation and patience will be appreciated.

Thanks
SSS

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I have purchased a pair of shoes..and its size is not accurate..my shoe no.is 38 however i have received firstly 40 no...then i had exchanged it, however size does not match my size..so i want to exchange it ..i have already received 39 no.in exchange for 40 no...still shoes is lose..

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