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Street Style Store Complaints & Reviews

3.7
Updated: Sep 2, 2025
Complaints 6014
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Street Style Store reviews & complaints page 111

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N
Nimmi Kaur
from Delhi, Delhi
Jan 31, 2018
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Address: New Delhi, Delhi, 110035

Don't refund my money but at least exchange my product. coz it's not same as the picture shown in your app. zip colour is change nd colour also gets fade from some places.And coz of packing shape of the boots gets change its look ugly while wearing it. Plz do something it's my huge request to u.
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    J
    Jashu Arora
    from Kaithal, Haryana
    Jan 30, 2018
    Resolved
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    Resolved

    Sir, i am mailing this to you with a hope nd expectations. I have ordered my shoes from strretstylestore few months ago nd the size of shoes was big thn i go for exchanging process but there is no option availbale to exchabge. Then i wrote an email. Thnku so much sir for taking action nd my shoes has been returned to them. But now there is no option available so that i can buy something else in place of that shoes which i had returmed to them nd money had also paid. I orders new shoes in place of tjem but the delivery boy said u have to pay for this. How can i tackle this situation. I request you please do something so taht my money will be utilised nd i'm order something else.
    Mar 2, 2018
    Complaint marked as Resolved 
    Street Style Store customer support has been notified about the posted complaint.
    Verified Support
    Jan 30, 2018
    Street Style Store Customer Care's response
    Hi,

    As per our Telephonic conversation We would like to inform you that we have already provide you the credit voucher so you can place your from your side.If you face any issues in using it you can let us know.

    You have to apply this in the first step of the checkout process. You will have an option to input
    the Voucher code XR8BZPOE . Please feed the code there and press OK button or press ENTER Key.

    If there is anything else we can do, let us know.

    P.S. Please mark this query as resolved once you find that your query has been resolved from our end.

    Thank you
    SSS
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      R
      Rajpinder k
      from Adampur, Punjab
      Jan 30, 2018
      Resolved
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      Resolved

      Hi.. My order id is 2033463. The products shown in the pictures totally varies from the ones you receive. It was my very first purchase from sss. I never thought that my first experience would be this much bad and unsatisfactory. Also, they do not pick up the contact numbers they have provided. Now, i wanted to return them but they are not replying to any of my queries
      Mar 2, 2018
      Complaint marked as Resolved 
      Street Style Store customer support has been notified about the posted complaint.
      Verified Support
      Jan 30, 2018
      Street Style Store Customer Care's response
      Hi,

      We would like to request you to that If you find any mismatch in the products received by you with the same products mentioned in the website, please share the images with us and we will arrange a reverse pickup accordingly.

      If there is anything else we can do, let us know.

      P.S. Please mark this query as resolved once you find that your query has been resolved from our end.

      Thank you
      SSS
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        S
        SakshiSharma19
        from Vadodara, Gujarat
        Jan 30, 2018
        Resolved
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        Resolved

        Address: New Delhi, Delhi
        Website: Www.streetstylestore.com

        I haven't received my order yet. I ordered the boots on 1/06/2018. At the time of booking the site showed that the boots are in stock. After 3 days of ordering the boots got out of stock. Even after so many days you haven't shipped my order! I want my boots to be shipped by 5th feb 2018 or else i'll complain to the police regarding your fraud company. Have some sense of responsibility towards your customers.
        Order number - 2015836
        Order reference efaxbrood - placed on 01/6/2018
        Mar 2, 2018
        Complaint marked as Resolved 
        Street Style Store customer support has been notified about the posted complaint.
        Verified Support
        Jan 30, 2018
        Street Style Store Customer Care's response
        Hi,

        Apologies for the inconvenience.

        We have checked the status of your order. The products that you have ordered are quite in demand than we had expected and taking some time. We have forwarded your details to the relevant team on a priority basis and they will dispatch it as soon as it will be ready.

        We appreciate your co-operation and patience. It's really commendable.

        P.S. Please mark this query as resolved once you find that your query has been resolved from our end.

        Thank you
        SSS
        Jan 31, 2018
        Updated by SakshiSharma19
        What do you guys mean by sending my order as soon as possible... I want them to be shipped by 5th feb 2018 as i have to wear those in my family function! Do whatever it takes to ship those boots by 5th feb 2018. I'm trying to order those boots since 1st dec 2017 and when i order them they always go out of stock immediately or after few days! If they are out of stock then why do you send order confirmation message!!!
        Order id - 2015836
        Order reference efaxbrood
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          C
          crazy bee
          from Bali Chak, West Bengal
          Jan 30, 2018
          Resolved
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          Resolved

          Order reference no. 2012798
          They already shipped the product and as per there mentioned time period it was 21 days to get product delivered but it was more than 21 days till now did not receive the product and i wanted my refund but there not giving it.. The item was shipped on 8th jan from delhi and it was be delivered to gurgaon i don't think so that time it should take to deliver the product.. I have said earlier also i want my refund but till now i have not received it.. The customer care team said it will take 3 days item to refund the amount but 6 days have gone till now refund is not given within seconds we get the refund on paytm as i have paid through paytm but there are doing so
          Mar 3, 2018
          Complaint marked as Resolved 
          Street Style Store customer support has been notified about the posted complaint.
          Verified Support
          Jan 30, 2018
          Street Style Store Customer Care's response
          Hi,

          We are forwarding your case to the concerned department. You will receive a confirmation mail from one of our executive who will resolve your case on priority basis.

          Thank You
          SSS
          I ordered one product i.e dress. after that I didn't like it and want return this.There is no any customer care contact number of street style store.So many times I mailed for return product.But there is no any response at all from one month.Disgusting service.
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            S
            Surbhi shinde
            from Mumbai, Maharashtra
            Jan 30, 2018
            Resolved
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            Hello sss i ordered just bow because sneaker of size 40 which i want to exchange with size 39 i submitted the request n they pic up my shoes n its been15 days till nw i didn't get any update n also not my shoes get delivered to me. I already emailed many times from my account but no updates, so kindly delivere my shoes of size 39 or return my money back. This time i m hopping for early reply.
            Mar 17, 2018
            Complaint marked as Resolved 
            Street Style Store customer support has been notified about the posted complaint.
            Verified Support
            Jan 30, 2018
            Street Style Store Customer Care's response
            Hi,

            Apologies for the inconvenience.

            We would like to inform you that as per your request we have generated your replacement order and we shall dispatch it soon.

            If there is anything else we can do, let us know.

            P.S. Please mark this query as resolved once you find that your query has been resolved from our end.

            Thank you
            SSS
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              A
              Ankitamoharir89
              from Macherla, Andhra Pradesh
              Jan 30, 2018
              Resolved
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              Resolved

              Address: 500007
              Website: www.streetstylestore.com

              I am unable to track the status of my order which has been paid online. No one from the store responds to our mail queries or even the calls.
              I had ordered my products on 5th jan'18, where the expected date of delivery was 26th jan'18 and i still didn't get it delivered.
              The order details are below.
              Order id : 2014333
              Order invoice no : 1974699
              Order date :[protected]:43
              Tracking number :[protected]
              Shipping invoice no :[protected]
              Kindly help me out with the delivery and i am just hoping my order gets delivered asap.
              Thanks
              Apr 2, 2018
              Complaint marked as Resolved 
              Street Style Store customer support has been notified about the posted complaint.
              Verified Support
              Jan 30, 2018
              Street Style Store Customer Care's response
              Hi,

              As per your last mail regarding the order #2014333. This product is taking too much time in manufacturing so I am sending you this mail to confirm if we can cancel this order and initiate a refund for the same.

              It will take "5-7" days for the refund to complete.

              Hope this will be not our last conversation and you will order with us once again.And we assure you, we will go an extra mile to give you best of services. It's just that we got unlucky this time.

              Please acknowledge this mail so that I can initiate the refund asap.

              Thank you
              SSS
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                A
                Ashwini7
                from Mumbai, Maharashtra
                Jan 30, 2018
                Resolved
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                I made order on 1st january and it is not delivered yet. As per policy of store delivery of product within 21days is crossed and still product is not delivered to me. Not getting any reply from customer support system. I made all possible trial to get response from customer support system. I tried to communicate on contact number but it is switched off all the time. It is showing order on hold since almost 25 days.
                Mar 21, 2018
                Complaint marked as Resolved 
                Street Style Store customer support has been notified about the posted complaint.
                Verified Support
                Jan 30, 2018
                Street Style Store Customer Care's response
                Hi,

                We would like to request you to kindly tell us your order id or your registered mobile number so that we can check the status of your order and resolve your query as soon as we can.

                Apologies for the inconvenience.

                Thank you
                SSS
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                  V
                  Vijeyta Trikha
                  from Krishnagiri, Tamil Nadu
                  Jan 29, 2018
                  Resolved
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                  Resolved

                  Address: New Delhi, Delhi

                  I had ordered with street style store, 3 flat footwear in the offer 3at 999 on 31/12/18. The footwear reached on time by 9/1/18. The size was bug for me so i sent an exchange request on 10/1/18 that i want size 38 of the same pairs. The footwear were picked up the very next day but my replacement has not yet come. My order number is 2004131.
                  My footwear were as under-
                  My little pony flats
                  Your dressed bet flats
                  Glissaed flats
                  I'm feeling harassed and cheated as i have already paid the amount in cash and still waiting for the replacement.
                  Mar 3, 2018
                  Complaint marked as Resolved 
                  Street Style Store customer support has been notified about the posted complaint.
                  Jan 29, 2018
                  Updated by Vijeyta Trikha
                  Kindly do the needful ASAP
                  Verified Support
                  Jan 30, 2018
                  Street Style Store Customer Care's response
                  Hi,

                  Apologies for the inconvenience.

                  As per your query we have Placed the replacement order on your behalf for all the three footwear's in size 38 and we shall dispatch it as soon as we can .

                  P.S. Please mark this query as resolved once you find that your query has been resolved from our end.

                  If there is anything else we can do, let us know.

                  Thank you
                  SSS
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                    H
                    Hailey Parekh
                    from Pune, Maharashtra
                    Jan 29, 2018
                    Resolved
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                    Resolved

                    Address: New Delhi, Delhi
                    Website: streetstylestore.com

                    Hi,

                    Its been more than 21 days from the day the order has placed and yet the product has not delivered to me. The payment has already made and no tracking no or other information has been provided where i can see where has my product reached. Its highly disappointing to wait so long. In-spite of complaining 10 times i haven't received any response from the customer care team. Please look into the matter asap.
                    Mar 4, 2018
                    Complaint marked as Resolved 
                    Street Style Store customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 31, 2018
                    Street Style Store Customer Care's response
                    Hi,

                    Apologies for the inconvenience .

                    We have checked the status of your order. The products that you have ordered are quite in demand than we had expected and taking some time. We have forwarded your details to the relevant team on a priority basis and they will dispatch it as soon as it will be ready.

                    If there is anything else we can do, let us know.

                    P.S. Please mark this query as resolved once you find that your query has been resolved from our end.

                    Thank you
                    SSS
                    Feb 08, 2018
                    Updated by Hailey Parekh
                    Help me with the tracking details of my product and tell me when is it going to be delivered
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                      P
                      parmeet sachdeva
                      from Noida, Uttar Pradesh
                      Jan 29, 2018
                      Resolved
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                      Address: New Delhi, Delhi

                      I had placed order on 7/12/2017 via order no.1946719 for black knee boots. Unfortunately i recd them recently only. You took almost 2 months to deliver a product. As the size was not fitting properly i immediately requested for exchange of the product n was told same would be done in 3to 5 days. But unfortunately no one has even contacted till date. Refund the amount now as i am not going to wear winter boots in sumner.
                      Reet sachdeva
                      Mar 17, 2018
                      Complaint marked as Resolved 
                      Street Style Store customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 30, 2018
                      Street Style Store Customer Care's response
                      Hi,

                      Apologies for the inconvenience .

                      As per your query we are initiating for refund request and as per the bank policy it will take 5 - 7 working days the amount to be credited in your bank account .You need to provide following details for initiating your refund:-

                      1)Full Name
                      2)Bank name
                      3)Branch name
                      4)Account number
                      5)Ifsc code

                      P.S. Please mark this query as resolved once you find that your query has been resolved from our end.

                      Thank you
                      SSS
                      I have already provided the required details to Steet style store.But there has been no response from their end.when will i get my refund??
                      Immediate action is required.
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                        S
                        Shivika Sahani
                        from Delhi, Delhi
                        Jan 29, 2018
                        Resolved
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                        Resolved

                        Address: New Delhi, Delhi
                        Website: streetstylestore.com

                        My order no - 2022189/1995901
                        It has been more than 2 months and my order has not been dispatched yet from street style store.
                        All the payment has been done and still no update.
                        I have raised enquiry in their website a number of times but still no revert. There is no specific contact number of this website or anything so please help with this!!!
                        Really need help with this
                        Either send the products or please refund the money.

                        Thanks
                        Mar 17, 2018
                        Complaint marked as Resolved 
                        Street Style Store customer support has been notified about the posted complaint.
                        Verified Support
                        Jan 30, 2018
                        Street Style Store Customer Care's response
                        Hi,

                        Apologies for the inconvenience.

                        This is to inform you that since your order was split into three parts we marked it urgent and we will dispatch your order asap. But we can not commit you for a particular date but we will do our level best to ship your order as soon as we can.

                        Once the order will be shipped, you will receive a mail from us.

                        Thank you
                        SSS
                        I have ordered my dress. And it's more than 21days but my product is not yet delivered. The condition of the product is still in priority dispatch state.Im desperately waiting for my order. Feeling very bad about the service of street style store:(
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                          R
                          Rebby
                          from Pune, Maharashtra
                          Jan 28, 2018
                          Resolved
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                          Resolved

                          Address: Pune, Maharashtra, 411018
                          Website: Street Style Store

                          I have raised several queries to sss qnd even have tried reaching on the number provided on this link. But still there is no response received from anyone. Its been 2mnths i am raising this concern. I have made online payment, the product has been returned back but still i am unable to place a order aganist the payment made.
                          Still the street style store order details shows as priority dispatch since a month. Neither i am getting a refund nor i am able to place a new order.
                          Please look into this on priority

                          Regards
                          Rebecca
                          Mar 1, 2018
                          Complaint marked as Resolved 
                          Street Style Store customer support has been notified about the posted complaint.
                          Jan 22, 2018
                          Hinahina's response
                          I have only last option left to complaint against u and this time m definitely going to do that
                          Because I have requested for so many times in front o[censored] but u people are not taking seriously
                          Verified Support
                          Jan 29, 2018
                          Street Style Store Customer Care's response
                          Hi Rebecca,

                          Apologies for the inconvenience !!

                          Your details have already been forwarded to the concerned department. on a priority basis and will be dispatched very soon. We assure you that our products are worthy to wait and your cooperation and patience will be appreciated.

                          Thanks
                          SSS
                          Verified Support
                          Jan 29, 2018
                          Street Style Store Customer Care's response
                          Hi,

                          We have already generated your replacement order in size - 36. The order #2008989 will be dispatched asap from our end.

                          Please bear us for last time.

                          Thank You
                          SSS
                          Jan 29, 2018
                          Updated by Rebby
                          Hi Team please note i need size 38 not 36
                          Feb 07, 2018
                          Updated by Rebby
                          Hi Team please note i want size 38 size not 36. Again I wil have to raise a exchange request. So it's better you change it your end itself before dispatching.
                          How much time u want ?? U said will give u a credit note after 1 week but it's been 10 days i haven't received any credit not or mail from your side ...kindly make it soon don't check patience level o[censored]r customers
                          I ordered black wedge sandals on 6 dec 2017, and it is still not delivered yet. I payed for the product online while buying and there is no tracking number or details also through which i can track.. Horrible service. Its been 15 days
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                            kris092
                            from Mumbai, Maharashtra
                            Jan 26, 2018
                            Resolved
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                            Resolved

                            Address: New Delhi, Delhi

                            I had previously placed an order in november. After months of follow up, it got into priority dispatch in january and then the order got cancelled because the products were suddenly out of stock. Shouldn't that be mentioned before 2 months of waiting. Now i've placed another order with products on th 6th of january i have to settle with and it's "preparation in progress" since 3 weeks now

                            -your query is submitted and reference no is 240344
                            Krisha

                            Can someone please respond and make sure it is delivered for god's sake? What kind of annoyance is this?
                            Mar 1, 2018
                            Complaint marked as Resolved 
                            Street Style Store customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 29, 2018
                            Street Style Store Customer Care's response
                            Hi,

                            Apologies for the inconvenience !!

                            Your details have already been forwarded to the concerned department. on a priority basis and will be dispatched very soon. We assure you that our products are worthy to wait and your cooperation and patience will be appreciated.

                            Thanks
                            SSS
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                              Gurpinder Maanshahia
                              from Morinda, Punjab
                              Jan 26, 2018
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                              I have purchased a pair of shoes..and its size is not accurate..my shoe no.is 38 however i have received firstly 40 no...then i had exchanged it, however size does not match my size..so i want to exchange it ..i have already received 39 no.in exchange for 40 no...still shoes is lose..
                              +1 photos
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                                Garisha
                                from Sunam, Punjab
                                Jan 26, 2018
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                                Address: Ludhiana, Punjab, 141014
                                Website: Streetstylestore.com

                                I ordered a belly, black coloured and the size of the belly was 38 and when i got it it didn’t fit me. After 2 days of delivery i reported a request for the exchange of size i. E. 36 but i never got refund or exchange of it as they picked the order after 3/4 days after they received my request nearly a month ago and didn’t got refund or exchange that product of different size. I did not even got yo hear a word from the street style company. If they don’t have the size they would have messaged me i did not hot any mail. If they don’t have the size they should have mailed me about it. I mailed them several times. I don’t get a relevent mail about it. I got mail only about the verification of my request mails. I didn’t get any relevant mail from them. Now my money is with them and thy have no contact no. And i couldn’t reach them for the refund or exchange! This is harassing me very much! This is pathetic and now i am frustrated and i want my money back soon! Please help me in conveying my message to them! Harrasment is an unacceptable thing to a consumer. If i won’t get a mail soon i’ll approach a nearest police station and file some report or i’ll go to consumer court. It’s not about money but it is frustrating and testing my patience.
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                                  J
                                  Jasleen Tuli
                                  from Rohtak, Haryana
                                  Jan 26, 2018
                                  Resolved
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                                  Resolved

                                  Website: Streetstylestore.com

                                  This is the 4th time i am complaining... All the 3 times you ignored my complaint... Now i just don’t know what to say... I had put up my boots for exchange for a larger size... And guess what it has been more than 25 days still i did not get any return... Why don’t you atleast return the previous size only which i returned... If you do not have larger size, neither you refund the money so atleast give the previous size... I don’t know what else to do... I wanted to exchange ordered boots on 26th december today is 26th january... Still no return neither there is any phone no of yours.. Please return the previous size only of 40 no.. Order no 1978402..
                                  Mar 1, 2018
                                  Complaint marked as Resolved 
                                  Street Style Store customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 27, 2018
                                  Street Style Store Customer Care's response
                                  Hi,

                                  Apologies for the inconvenience !!

                                  We are forwarding your case to the concerned department. One of our customer care executive will surely send you a confirmation mail and resolve your query on a priority basis.

                                  Thank You
                                  SSS
                                  I ordered a dress around mid of December, however it doesn't fit to me and exchanged it. They took the product and it's been more than 25 days that they've not notified me. I want refund and drastic action against the company
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                                    K
                                    kappeta
                                    from Vellore, Tamil Nadu
                                    Jan 26, 2018
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                                    Website: street style store

                                    I did not received my order yet . i placed it on 12/12/2017 its been more than 1 month. money has been deducted from my account but i did not received order yet. try it delivery it as soon as possible.i order two bags together i received one bag and another is still pending please resolve problem soon . order reference number is 1960161.
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                                      M
                                      michalle
                                      from Delhi, Delhi
                                      Jan 26, 2018
                                      Resolved
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                                      Resolved

                                      Address: 686575
                                      Website: streetstylestore.com

                                      My item has not been delivered by streetstylestore, even though the amount was withdrawn from my account. I have been receiving notification from my bank account that the money was withdrawn by the above said shopping site, but no shipping or packing notification has not been received yet. It was said in the site that the product will be delivered within 3-21 days, but i have not received my product yet. Kindly update me with what has happened, whether i have been fooled or not.
                                      Mar 1, 2018
                                      Complaint marked as Resolved 
                                      Street Style Store customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 27, 2018
                                      Street Style Store Customer Care's response
                                      Hi,

                                      As per your query we could not find any details by the order no given by you. We request you to please share your registered email id and registered mobile no on the following email id "sss.[protected]@gmail.com".

                                      Apologies for the inconvenience !!

                                      Thank You
                                      SSS
                                      I ordered a dress around mid of December, however it doesn't fit to me and exchanged it. They took the product and it's been more than 25 days that they've not notified me. I want refund and drastic action against the company
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                                        M
                                        Maulshri
                                        from Shimla, Himachal Pradesh
                                        Jan 25, 2018
                                        Resolved
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                                        Resolved

                                        Address: Mandi, Himachal Pradesh, 175001
                                        Website: www.streetstylestore.com

                                        I wanted to exchange on order (#2021255) for a different size & hence initiated an exchange & returned the product, which has been accepted by the seller as the return tracking information says. But there is no information regarding the dispatch of the product for the different size i initiated this exchange for. So just wanted to know when will the exchanged prouduct be dispatched or delierverd to me.
                                        +2 photos
                                        Mar 1, 2018
                                        Complaint marked as Resolved 
                                        Street Style Store customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jan 27, 2018
                                        Street Style Store Customer Care's response
                                        Hi,

                                        Apologies for the inconvenience !!

                                        Your details have already been forwarded to the concerned department. on a priority basis and will be dispatched very soon. We assure you that our products are worthy to wait and your cooperation and patience will be appreciated.

                                        Thank You
                                        SSS
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