| Address: New Delhi, Delhi |
| Website: www.streetstylestore.com |
Order numbers: #1983606, #2030013
Order reference: hyubrobgw
Placed on 21/12/2017
Dispatched on 13/01/2018
Received on 19/01/2018
The order contained three pairs of footwear of size 42. Two of the pairs didn't fit me and so i requested that they be replaced with a size higher or if that was not possible allow me to choose other two footwear in exchange of these with open kind of fitting to fit my size.
I received an automated response stating that a return for the items have been created. I wrote back asking what the resolution was, whether i will get refund or replacement and whether i should return two pairs or all the three. Again i got an automated response that made no sense.
The pick up carrier arrived on 22/01/2017 and asked all the three items to be returned that i did. I have attached the return slip to this complaint.
After the return pickup i received no msg from sss, i dropped them tens of emails asking for the refund resolution but only got automatic irrelevant responses but wasn't contacted again. Now even those responses have stopped.
I am left with no product nor the refund! I feel cheated. Street style store look into this matter asap and refund my amount of rs 1199 at the earliest.
Please initiate the transfer. My details are as follows —
Payee name : syeda sakina hyder
Account number :[protected]
Bank name : icici bank
Bank address : ground floor, ameer estate, sr nagar, hyderabad-38
Ifsc code : icic0000075
Mar 21, 2018
Complaint marked as Resolved
Street Style Store customer support has been notified about the posted complaint.
Verified Support
Feb 03, 2018
Street Style Store Customer Care's response Hi,
We really apologise for the inconvenience !!
We are initiating your refund request to the accounts department. It will take "5-7" days for the refund to complete.
Hope this will be not our last conversation and you will order with us once again.And we assure you, we will go extra mile to give you best of services. Its just that we got unlucky this time.
If there is anything else we can do, let us know.
Helpdesk
Streetstylestore.com