Street Style Store Complaints & Reviews

Address: New Delhi, Delhi

I had placed an order on[protected] amounting rs 549 with the order id 1982324. I have not received my order as well as you cancelled the order after so many days. After making so many complaints regarding the refund the amount was not refunded to me properly. As I had made the payment of Rs549 and you only refunded me only Rs499. I want my whole money back. It’s so unprofessional.

Mar 1, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 18, 2018

Street Style Store Customer Care's response Hi,

We have initiated the refund of Rs 50 of the remaining amount of order #1982324. Also, we are hereby refunding the amount of Rs 25 of the order #2038507 as you had used the credit note which we had issued you against the order #1982324.

The respective amounts will be refunded within 5-7 days as per bank's policy.

We really apologize for this inconvenience.

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Address: Ghaziabad, Uttar Pradesh, 201014

Website: streetstylestore.com

I have order 4 pair of footwear on 1Jan 2018, but still i haven't received any update regarding dispatched or delivery status. Also when i trying to call on customer care number - ([protected], [protected]) the call was answered. I also wrote a mail but response on that also. Also there is option for order cancellation . Please help as i have made online payment for my order.

Attaching the screenshots for reference

Feb 18, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 18, 2018

Street Style Store Customer Care's response Hi Sacheta,

Please give us some time and be rest assured, we will try our level to dispatch the products asap.

Please wait for last 3-5 days. If we are still not able to deliver the products within this time then we will definitely initiate the refund from our end.

Please bear us for the last time.

Thank You
SSS

Jan 24, 2018

Updated by Sacheta i have recieved only 3 pair of footwear instead of 4, though i have paid for all 4 pairs.

please deliver the remaining pair also asap.

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Address: Jammu, Jammu and Kashmir, 180001

Website: www.streetstylestore.com

I placed an order for long boots on 3/12/2017 and did the payment online and my money is also deducted from my acc bt its been more dan a month and i havent recieved the order neither the customer care picks up the call nor the online helpdesk reverts back.. Am totally messed up with this sute. I regret shopping here
My order ref no is 1937563
I hope if somonecsn help me with this
I really tired of calling customer care again n again bt no one picks up the call.
Please help

Feb 27, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 17, 2018

Street Style Store Customer Care's response Hi,

As per your last mail regarding the order #1937563.

We understand you need the products urgently. That’s the reason we marked it urgent and we will dispatch your order asap.

Once the order will be shipped, you will receive a mail from us.

In the meantime, visit our website to check what’s new. (Helpdeskhttp://www.streetstylestore.com)

If there is anything else we can do, let us know.

Streetstylestore.com

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Address: 560072

Website: www.streetstylestore.com

I had ordered for 3 slippers and received all of them. But one among them didn't fit well and i raised an exchange request. The product was picked up by courier ramesh the next day. And now it's been a week or more yet i have not received the product back. I called customer care but no proper response. I sent few emails, no response again. I'm very dissapointed. Please send my product back as soon as possible

Feb 21, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Jan 17, 2018

Updated by Minchu Manaswi Please contact soon.

Verified Support

Jan 17, 2018

Street Style Store Customer Care's response Hi,

Once the package will be received by our warehouse, we’ll dispatch the replacement order quickly.

Please bear us for the last time.

Thank You
SSS

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meghanamaggie

from Tadepallegudem, Andhra Pradesh

Jan 19, 2018

yesterday i was order 2 products now when i check my product details it shows that my order cancelled duplicate order what does that mean is my order never been shiped r not plz explain

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Address: Lucknow, Uttar Pradesh, 226004

Website: streetstylestore.com

Order id : 2019591, grab the chance boots black and sweetest ankle strap flat... These two items i have ordered and the quality i have received is very bad and they are saying that we will not return the product and money and what they have shown is just opposite what i have received the quality is very bad and i am not satisfy with the product and every online sites have return policy and returning money also like gud sites myntra amazon flipkart these sites are very gud.

Please do the needfull asap.

Regards
Neha

Feb 28, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 17, 2018

Street Style Store Customer Care's response Hi Neha,

Apologies for the inconvenience !!

We are forwarding your case to the concerned department. You will receive a mail on your registered email id asking for images of the products received by you.

We understand, we have disappointed you. Please bear us for the last time.

We will definitely resolve your case on priority basis.

Thank You
SSS

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Hi my order id is #2016938, i had ordered a pair of brown boots on 6/01/18 but i haven't received any mail regarding the dispatching of the product i have an event tomorrow for which i needed the boots. I would appreciate if you people make it quick and please improve on your tracking and contacting details. If i don't receive my product in next 2 days i am going to call the customer court.

Feb 20, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 17, 2018

Street Style Store Customer Care's response Hi,

Apologies for the inconvenience !!

We understand you need the products urgently. That’s the reason we marked it urgent and we will dispatch your order asap.

Once the order will be shipped, you will receive a mail from us.

In the meantime, visit our website to check what’s new. (Helpdeskhttp://www.streetstylestore.com)

If there is anything else we can do, let us know.

Streetstylestore.com

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1

14ginni94

from Pune, Maharashtra

Jan 17, 2018

I have ordered a shoe yesterday that is on 11th Jan, 2018 and i have made an online payment of Rs.524 that amount has been debited from my bank account bt order is not yet placed.
Its been 1 whole day since i have made an order but nothing is happening.
how can i get my money back..??

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S

[email protected]

from Dhamtari, Chhattisgarh

Jan 17, 2018

I ordered pair of shoes and sandal continuesly from 4 days ..i have not received any shipment details yet .even my order is not confirmed ..my order no. Is #2027394...status shows preparation in progress from last 4 days ...kindly confirm my order ...i need it urgently

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Address: New Delhi, Delhi

Website: streetstylestore.com

I ordered a set of junk Jewellery on December 12, 2017. Hopeful it would be o[censored]se by the New Years. Sadly, even after 21 days of dispatch time and numerous messages and complaints on their website, they have failed to get back to me.
I regret having paid online for those. My order reference is #1959657.
I write this after a taxing 35 days to either get the order dispatched or receive a refund against it as this is highly unprofessional of this company to receive money and not deliver as per any e-commerce website. I would also recommend to start a poll to shut down such a company whose policies are substandard and ethics are non existential.

Mar 1, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 17, 2018

Street Style Store Customer Care's response Hi Namrata,

Please give us last 3-5 days. We will try our level best to dispatch the products. If we are still not able to deliver your products within this time, we will definitely initiate your refund.

Please bear us for the last time.

Thank You
SSS

Jan 23, 2018

Updated by namratakadam Off the 3-5 days asked for, 6 days have passed and I neither have a confirmation for the delivery nor the refund.
If you fail to resolve this today, I will take this up to a different court and settle it for a higher loss than you are expecting right now. This is absolutely unprofessional and unacceptable. I am hopeful that someone from your team will call me up ASAP.

Jan 27, 2018

Updated by namratakadam Shamelessly delaying dispatch / refund even after complaining on several forum. I have also opened a few queries on the website.

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Address: Ahmedabad, Gujarat, 380050

Website: Street style store

My order :1943752
Name: heena muleva
Product: my red rose heels
Ordering date: 6/12/2017
Paid via: debit card
Today is more than 40 days. I still haven't received the order. This is the worst customer experience I have had till yet on online shopping. I can't track the order as it doesn't show in my account's order history and have received no email that what is the order status. I have raised 2-3 queries but in vain as no response only case id are generated.
There is no contact number where one can reach. Need my money nback or else delivered my wedges in 2-3 days

Feb 18, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 17, 2018

Street Style Store Customer Care's response Hi Heena,

Please accept our sincere apologies !!

On a very sad note, we had to cancel your order . We are not very happy to inform you this and we know you are disappointed too.

This cancellation was due to some operational problem on our end . We have initiated your refund request to the accounts department. It will take "5-7" days for the refund to complete.

Hope this will be not our last conversation and you will order with us once again.And we assure you, we will go extra mile to give you best of services. Its just that we got unlucky this time.

If there is anything else we can do, let us know.

Helpdesk
Streetstylestore.com

P.S. - Do not share your account details if somebody asks for. We will be initiating the refund online.

If you feel like your case has been resolved from our end then please mark this case as resolved.

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Address: Ghaziabad, Uttar Pradesh, 201002

Website: Www.sss.com

I've order 3 dresses but i didn't received any of them
By what time or date, they going to receive?
It's been 12-14 days, i didn't any kind of information regarding to the products
I didn't received any mail
Neither call or message
My order number is [protected]-564875,
Please respond as soon as you can
I want to know about each and everything about my products

Feb 21, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Jan 16, 2018

Updated by Manya Sharda How much time or days
You'll take more?

Verified Support

Jan 17, 2018

Street Style Store Customer Care's response Hi Manya,

Apologies for the inconvenience !!

We understand you need the products urgently. That’s the reason we marked it urgent and we will dispatch your order asap.

Once the order will be shipped, you will receive a mail from us.

In the meantime, visit our website to check what’s new. (Helpdeskhttp://www.streetstylestore.com)

If there is anything else we can do, let us know.

Streetstylestore.com

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Address: Rupnagar, Punjab

Website: Streetstylestore

Hi,
M really disagree from your service... Why you make people fool? What you think people are fool here? If i am saying that i am not satisfied with your product quality then why u r not giving me credit note so i can buy any other product in same price... U r sending same piece to me... M i mad.. M seriously going to complaint against u to consumer court... It is ridiculous u just harass people... I[censored] r not going to give me credit note m going to complaint against u.
Thank u

Feb 16, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 16, 2018

Street Style Store Customer Care's response Hi Komal,

Apologies for the inconvenience !!

We have arranged a call back for you from one of our customer care executive who will resolve your case on a priority basis.

Please bear us for the last time.

Thank You
SSS

If you find that your query is resolved from our end, then please mark it as resolved.

Jan 23, 2018

Updated by Hinahina Hi,
How many time you will take to resolve my problem ?? How much u harras your customers ? Should I seriously complaint against you ? Every time you ask for sometime to resolve my problem by bit you do nothing .I am not fool here this would b my last order from your site .now don't ask me for time ..my brother is an advocate and now m going to file a complaint ..this is enough you guys check patience of your customers...worst site ever. make my credit note and provide it to me ASAP. I can't wait anymore
Thank you .

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A

abinaya srikanth

from Bengaluru, Karnataka

Jan 16, 2018

It's been more that 21 days and I haven't received my order
They say priority dispatch and cancelled duplicate order and there is no progress
I can't even cancel the orders
It's frustrating

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Street Style Store Customer Care's response, Jan 16, 2018

Verified Support

Hi,

We really apologize for the inconvenience !!

As per our telephonic conversation, we have reconfirmed your order #1985910. We will be dispatching the products from our end asap.

Please bear us for the last time.

Thank You
SSS

If you find that your case has been resolved from our end, then we request you to please mark this case as resolved.

N

NagmaB

from Bengaluru, Karnataka

Jan 16, 2018

Hi my order number is 1982958,
i have place the order on 20/12 17
i got my shipment on 3rd jan 2018 because of size i have replaced the shoes on 4th jan 2018.
i got confirmation message regarding the replacement but still date i did not got my replacement shoes of cost 524

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Street Style Store Customer Care's response, Jan 16, 2018

Verified Support

Hi Nagma,

Apologies for the inconvenience !!

Actually, we are yet to receive the products returned by you in our warehouse. However, we have generated your replacement order from our end. Your details have already been forwarded to the concerned department on a priority basis and will be dispatched very soon.

Thank You
SSS

If you find that your case has been resolved from our end, then we request you to please mark this case as resolved.

S

Simmi Dogra

from Ludhiana, Punjab

Jan 16, 2018

Please provide me my order tracking number, if you are semding it through india post there must be a tracking number you should atleast update tracking number
My order num is 2015267

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Street Style Store Customer Care's response, Jan 16, 2018

Verified Support

Hi Simmi,

As per your query regarding the order #2015267, it shows that the order was delivered from our end on 15th January. Your order was delivered by the courier company "Delhivery". You can track down your order by using the tracking no "1320615112284" on the following website "https://www.delhivery.com/"

Thank You
SSS

S

Sahana Ramanathan

from Mumbai, Maharashtra

Jan 16, 2018

1890117 is my order. I have complained over 10 times.
I had ordered the product from thsi website in Nov last year and my order hasnt been delivered!!
I have raised several complaints and I just get a response that it will be dispatched but never was it!
Pls refund my money, i do not want the
product!

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Street Style Store Customer Care's response, Jan 16, 2018

Verified Support

Hi,

We really apologize for the inconvenience !!

We have initiated your refund from our end. The amount will be refunded from our end within next 5-7 working days.

We understand, we have not been able to deliver your products and we are equally disappointed with the same.

Thank You
SSS

P.S. Please do not share any kind of bank details if someone asks for to avoid Cybercrimes and ensure security. The amount will be refunded online from our end.

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Address: 201005

Website: SSS online shopping

I have ordered boots from sss, my order id is 2021569. I have not received the same product which is showing in your site. Product is not made by any shoes material. It is like paper board. I want to return this product and not want any exchange. I want to adjustment my money in some other product. And product is use less for me because size is already big but boots upper area is very small. Even i cannot put my foot in shoes.

Feb 16, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 16, 2018

Street Style Store Customer Care's response Hi,

Apologies for the inconvenience !!

We have already forwarded your complaint to the concerned department. You will shortly receive a mail or a call back from one of our executive who will resolve your case on a priority basis.

We are equally disappointed with such a service from our end. Please bear us for the last time.

Thank You
SSS

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F

Fsss

from Mumbai, Maharashtra

Jan 16, 2018

Hello I ordered 3 tops from Street style store on 30th of December and now it's 9th of January but I didn't got my product yet . I really want it till 13th Jan .My order is ecncbwiua

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K

Keshav Maheswari

from Chennai, Tamil Nadu

Jan 16, 2018

I had ordered shoes low top sneakers grey on 31_12_2017 I received a mail on 03_01_18 shoes got shipped after that no response from you're team when will the same reach to my address full payment was made on that day of booking so kindly check and revert ASAP please make arrangements for the shoes at urgent basis I need by this week

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Address: Dehradun, Uttarakhand, 248001

Website: STREET STYLE STORE

I order shoes from your site sss on 11/12/2017 Its already 1month 3days gone but till now i didnt get any information related my order. i placed an order for shoes through net banking and my balance also deducted from my account. My following details are below regarding my order. Plz help me out..
order id - 1959259
Reference no. - GQVXXIBQT
ORDER DATE[protected]

Mar 1, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Jan 15, 2018

Updated by shivani karki my invoice

Verified Support

Jan 17, 2018

Street Style Store Customer Care's response Hi Shivani,

As per our telephonic conversation, we have initiated your refund request to the accounts department. It will take "5-7" days for the refund to complete.

Hope this will be not our last conversation and you will order with us once again.And we assure you, we will go extra mile to give you best of services. Its just that we got unlucky this time.

If there is anything else we can do, let us know.

Helpdesk
Streetstylestore.com

If your case gets resolved from our end, then please mark this complaint as resolved.

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Address: New Delhi, Delhi, 110055

Website: streetstylestore

The shoes i received is totally different from what i ordered. Please provide correct item and return for this. I received this white sandals but i ordered black shoes as you can see in order details. Please do contact me at [protected]
Order number is #2017396
I ordered black shoes with net design bt received the white sandals. Last time also i placed order for two boots but received only one. I think this street style store is completely fake or they are trying to befool costumers. They should close their fake business now and refund full amount. Otherwise i am going to file an fir now

Feb 17, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 17, 2018

Street Style Store Customer Care's response Hi Akanksha,

Apologies for the inconvenience !!

We are arranging a reverse pickup of your defective product and forwarding your case to the concerned department who will call you and resolve your case on priority basis.

Thank You
SSS

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K

Kisty Jain

from Tumkur, Karnataka

Jan 16, 2018

Its been 1 month my product is not DELIVERED AS ITS STILL IN EXCJANGE PROCESS
When u guys will send it
Plz send my product
â€¦i m waiting
Send soon
Y delay
Dnt cheat ppl
Y not sending soon
Send it soon
Soon
ðŸ”œ Soon
Soon
Soon
Soon
Soon

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Street Style Store Customer Care's response, Jan 17, 2018

Verified Support

Hi,

Please share your order no. or if possible share your registered mobile no so that we can help you out and dispatch your undelivered order urgently.

Thank You
SSS

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Address: New Delhi, Delhi, 110016

Website: Www.streetstylestore.com

They have failed to deliver the products even after 21 days of order placement. After so many complaints and mails the officers have failed to even turn up to talk to. All the people and consumer complaint forum shall take a step towards this company i am not going to pay for my order and yet i want my order asap. I would suggest no body to order from this site. These people are disgusting and wont even respond to your queries

Feb 16, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 16, 2018

Street Style Store Customer Care's response Hi Prachi,

Apologies for the inconvenience !!

Your details have already been forwarded to the concerned department. on a priority basis and will be dispatched very soon. We assure you that our products are worthy to wait and your cooperation and patience will be appreciated.

Helpdesk
Streetstylestore.com

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Address: 226021

Website: www.streetstylestore.com

I haven't received the exchanged item yet its been long since i have returned the product to be exchanged. The courier boy has picked us the product n have given a receipt but the exchanged one has not arrived yet... Their is no other way to contact your site... And its been long n i have been writing mails since then.. Please deliver the product as the money is not refunded on your site.. Please look into the matter.. I just want a smaller size.. As i received 39 no sandal i want 38 pls make sure it comes with in 6 to 7 days please. Provide a number on which customer can contact...

Feb 21, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 16, 2018

Street Style Store Customer Care's response Hi Mansi,

Apologies for the inconvenience !!

We have generated your replacement order as per the new size requested by you. Your details have already been forwarded to the concerned department on a priority basis and will be dispatched very soon.

Helpdesk
Streetstylestore.com

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M

Manjeeta Dhalta

from Dharmsala, Himachal Pradesh

Jan 16, 2018

I have placed my order five days before and i have not received any confirmation mail yet neither have I received any info regarding shipping of the product i have lodged about my queries so many times and got no response from your side its high time you respond to my problem

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Street Style Store Customer Care's response, Jan 16, 2018

Verified Support

Hi,

We request you to please share the order no. or your registered email id. We will resolve your query on a priority basis.

Please bear us for the last time.

Thank You
SSS

If you find that your query has been resolved from our end, you can mark this case as resolved.

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Address: New Delhi, Delhi

Website: www.streetstylestore.com

I had placed an order 1982324 on 21 dec ‘17. You have cancelled the order but till now i have not received my refund of rs 549. I want my complete refund amount. I have sent so many mails on the website but i haven’t got any revert plus no body answers the call most of the time it’s switched off or not available. It was a prepaid order and after so many days still i have not received my refund.

Feb 18, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 16, 2018

Street Style Store Customer Care's response Hi,

We really apologize for the inconvenience !!

We have initiated your refund request to the accounts department. It will take "5-7" days for the refund to complete.

Hope this will be not our last conversation and you will order with us once again.And we assure you, we will go an extra mile to give you best of services. It's just that we got unlucky this time.

If there is anything else we can do, let us know.

Helpdesk
Streetstylestore.com

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Website: streetstylestore.com

Its been 25 days and above i have not got my boots. They say we never ask you for your credit card information over a phone call. So please never ever provide your credit card/bank information to anyone under any circumstances. But then also i dont think this really matters as they have not shipped my order yet why so late?
Shopping with street style store was really not worth indeed i have received my cash on deliver order but not online payment one why such carelessness is happening i just dont get it. Please note that it takes 3-21 days for your order to be dispatched.! Still its been a month now when will i get it next year like what is wrong with them.
Further important details are these :-
Order: eppipnlan placed on 12/12/2017 23:12:17
Payment: mobikwikwallet
Classroom belt heels black - shoe size : 41

Mar 1, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 16, 2018

Street Style Store Customer Care's response Hi Smriti,

Apologies for the inconvenience !!

Please give us last 5 days to dispatch your products. We will try our level best to dispatch the products asap.

Your details have already been forwarded to the concerned department. on a priority basis and will be dispatched very soon. We assure you that our products are worthy to wait and your cooperation and patience will be appreciated.

Helpdesk
Streetstylestore.com

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Address: New Delhi, Delhi

Website: streetstylestore.com

Dear sss,
Are you # kidding me? I ordered sweatshirts from your website amd still haven't received them after more than a month of waiting. I live in a city where winter ends with january and i'm obviously not going to wear sweatshirts in summer so please use your stupid lazy brains and send me my order asap. If not, i'll take this case to the consumer court. I've complained a lot of times and this is the last time i do this.

Mar 1, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 16, 2018

Street Style Store Customer Care's response Hi Saloni,

We really apologize for the inconvenience !!

We request you to please share your registered email id and registered phone no or if possible, please share your order no. so that we can check and resolve your case on a priority basis.

Please bear us for the last time.

Thank You
SSS

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Address: 201301

Website: Streetstylestore.com

I have ordered boots on 12 december 1017which have been delivered on 3 january 2018 but not that boot which i have ordered. My cousin take the delivery as i was not in the home and couldn't see what was delivered at that time otherwise i would haven't paid. Moreover i am not getting any mails regarding this although i have raised this issue on their site.
Order description: the boots which i have ordered were brown ankle length boots but i have received white heels boots.

Feb 15, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2018

Street Style Store Customer Care's response Hi

Please accept my sincere apologies!

Kindly share your concerned order ID/registered email ID/registered a phone number on my email ID i.e. sss.[protected]@gmail.com so that I can look into the matter and resolve the issue. I shall expedite the process.

Thank you
SSS

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Website: Street Style Store

This is the second time i am complaining 😡😡... About my order 1978402 of palette boots... My boots size was small so i put it up for replacement order..:. I recieved mail that i will get the exchange within 7-8 days.😠😠it has again been more than 10 days... When will i get my return for boots... Do u even have larger size... I[censored] don’t have exchange then just refund the money but please don’t lie to us about order being delivered on time 😡😠... Please get exchange fast..

Feb 15, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Jan 12, 2018

Updated by Jasleen Tuli Please return and exchange boots

Verified Support

Jan 13, 2018

Street Style Store Customer Care's response Hi Jasleen Kaur

Please accept my sincere apologies!

We have already forwarded your issue to the concerned team. They are trying their level best to dispatch your order. Please be assured that once it is dispatched, you will receive a mail from our side.

Thank you
SSS

Street Style Store Complaints & Reviews

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Street Style Store reviews & complaints page 114

incomplete refund

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order not delivered and no option for order cancellation

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pathetic customer care

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exchange issues

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bad product quality

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shoes not on time

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failure to deliver order

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more than 40 days passed still order isn't delivered

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didn't receive my products

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quality issue of your product and exchange issue

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wrong item

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regarding order of shoes

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received different items from order details

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shutdown the company

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product is sandal

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not received the refund

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no received my product yet

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priority dispatch and still no delivery

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I want to complaint about footwear

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palette boots 1978402

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