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Street Style Store Complaints & Reviews

streetstylestore.com

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Updated: May 10, 2026

Complaints 6020

Resolved

4288

Unresolved

1732

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Street Style Store reviews & complaints page 115

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I have received a heels during my replacement order... The fit is 37 but i received 37 for one leg and 38 for other leg... This is ur mistake and how do you charge me and i need a replacement for sure at free of cost or either refund me my amount... I cannot pay for your mistake so please do the above requirement as soon as possible

It took more than 1 month to get it back and still its a blunder mistake that is happened now but you don't even provide a option for second exchange... Either u don't even have a proper contact number so please have conntact number

Feb 14, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2018

Street Style Store Customer Care's response Hi Hariharan

I am arranging a call back for you from my exchange department. They'll resolve your case on priority.If you do not get the call within 24 hours, you may contact me on my email ID sss.[protected]@gmail.com

Thank you
SSS

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A

Aanya Kumar

from Delhi, Delhi

Jan 12, 2018

I placed an order on 12 December 2017 which has not been delivered yet though I made the payment.
The website says it'll take 3-21 days. Already been a month. The website is also not updated. There is no point of contact. I have raised the query several times but there was no response from their side

Street Style Store Customer Care's response, Jan 13, 2018

Verified Support

Hi Aanya Kumar

Please accept my sincere apologies!

We have forwarded your issue to the concerned team. They are trying their level best to dispatch your order. Please be assured that once it is dispatched, you will receive a mail from our side.

Thank you
SSS

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Website: www.streetstylestore.com

My order reference is buqarhowz and order no. Is 1974286. I placed my order almost a month ago but my order has yet not been shipped. I was reassured by their complaints resolver that my order will be shipped within their delivery time which is 3-21 days but it is past their delivery time. I had continuously mailed them about the issue and now after them reassuring that my order is in the process of shipment i get an email saying that the product is unavailable and are asking me to either replace my order or they can give me credits for my future purchases. I don't want to replace my order neither do i want their credits because i won't be shopping from their website anymore. I just want my order delivered as soon as possible.

Feb 14, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2018

Street Style Store Customer Care's response Hi Disha Gaharwar

We are sorry that you feel we have failed to deliver you the products on time. Don’t worry we are proceeding with the order. We will follow up on your order every day to track the progress of your shipment and we will email you as soon as it has shipped.

We assure you that if your product is not dispatched within 3 days, we'll refund your amount.

Thank you
SSS

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Address: Panchkula, Haryana, 134102

I have ordered one pair of boots and my order number is 1993746 i had requested for exchanging the product as the size delivered was small but your delivery boy just gave me the slip in exchange of the boots didn't gave me the boots not the money my money is stuck with you it's 774 rupees give me the correct size boots or else return my money or i will go for further complains...

Feb 15, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2018

Street Style Store Customer Care's response Hi Muskan Singh

This is to inform you that we have made your replacement order #2029367.We request you to kindly provide us next 5-7 working days we will make it dispatch your order on high priority.

Thank you
SSS

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B

Bhavya Narula

from Delhi, Delhi

Jan 12, 2018

My order no #1992391 I don't get the delivery . I order on 26-dec-2017

Street Style Store Customer Care's response, Jan 13, 2018

Verified Support

Hi bhavya narula

We have made your replacement order #2029375.We request you to kindly provide us next 5-7 working days we will make it dispatch your order on high priority.

Thank you
SSS

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Address: Mumbai City, Maharashtra, 400101

Website: www.streetstylestore.con

Hi, my name is sonali. I placed a prepaid order with sss on 07.01.2018 and got a mail regarding payment error but it was resolved and the order was processed on 08.01.2018. After that i did not receive any mail regarding the delivery date of my order. I wasn't informed about the same at the time of placing the order and now it says that my order shall be dispatched after 20 days. This is unreasonably long and i expected and needed the boots by 16th. My order number is [protected]-5360717 and ccavenue number is[protected].

Kindly look into the matter and revert asap. You can contact me on [protected]

Street Style Store customer support has been notified about the posted complaint.

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Hey,

I placed and order for top and when i got the dilevery there was issues with size.

Hence i requested for exchange but it's still haven't been considered. I have paid for the order already!

My order no is 1998550

Please look into the matter!

Yours faithfully
Sejal pandit

Feb 16, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 12, 2018

Street Style Store Customer Care's response Hi Sejalpandit

This is to inform you that we have made your replacement order #2028459.We request you to kindly provide us next 5-7 working days we will make it dispatch your order on high priority.

Thank you
SSS

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P

Prachi Poddar

from Kolkata, West Bengal

Jan 12, 2018

I have mailed and tried contacting you all so many times. Nobody responded. I want to return a product I'd purchased recently. Please either respond me on my mail or give me a customer care number

Street Style Store Customer Care's response, Jan 12, 2018

Verified Support

Hi,

Please accept my sincere apologies!

Kindly share your concerned order ID/registered email ID/registered a phone number on my email ID i.e. [email protected] so that I can get the better insight of your query and assist you accordingly.

Thank you
SSS

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Address: Mandi, Himachal Pradesh, 175001

Website: streetstylestore.com

After receiving the following order
Lightweight velvet jacket with pockets - size : s
I want to exchange it for a different size but can't initiate an exchange as the order status on the site still shows 'shipped' instead of 'delivered ' & hence there's no option to initiate exchange although i've of received it yesterday. The tickets generated regarding it are still unanswered! Please help!

Mar 1, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 12, 2018

Street Style Store Customer Care's response Hi Maulshri Thakur

This is to inform you that there was some technical issue earlier and now we have rectified it.

Here is the link to understand how it works.

http://streetstylestore.com/index.php?id_cms=7&controller=cms

Thank you
SSS

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Address: Shimla, Himachal Pradesh, 171009

Hi,
This is regarding my order reference - 1981059 placed on 20 dec, 2017. It is showing the status of payment accepted, but not dispatched till date. Kindly dispatch it as soon as possible otherwise refund the amount. I sent lots of mails but it's really disgusting tht there is no reply from your side. You can't treat your customers like this, as it's really puting your credibility down. And plz provide your working contact number detail so tht customers can contact you on call.
Looking for ur response.
Regards

Feb 12, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 12, 2018

Street Style Store Customer Care's response Hi Ranjana Sharma

An update on your query regarding the order with streetstylestore.com. Your order #1981059 is ready for dispatch. This means that we will ship your shipment within 2-3 business days.

We are equally disappointed here as you are. Accept our sincere apologies and we hope you will give us one more opportunity to serve you with best of products and at best possible time.

Thank you
SSS

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Hi
I placed an order on 21/11/2017 and just want to know the status of my order as there no way of tracking it on your website or app. Kindly let me know the status ASAP, this it the order number -1911961
I have not received my order yet. I have raised my concern via email so many times but i have not got any response from them.
Sss is very irresponsible in terms of delivering the products. They are not responsive to their customers.

Feb 14, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2018

Street Style Store Customer Care's response Hi Rashmi Sharma

Please accept my sincere apologies!

We assure you that if your product is not delivered in 3 days, we'll refund your amount.

Thank you
SSS

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Address: New Delhi, Delhi, 411045

Website: Streetstylestore

I placed the replacement order whose order id is mentioned above in december 2017 starting they deliverrd the product in january, 2018 n that too in a used condition. One of the shoe is simply damaged and the other one is of the same size i sent 1 month back for replacement. After sending them 10-15 emails they reply for 1 and now when my package is delivered damaged to me no one is reaponding from thier end. No doubt the quality always used to be good but i don't know why they have sent the replacement in this torn condition. I want my money back or the items in a good condition.

Feb 13, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 12, 2018

Street Style Store Customer Care's response Hi Prerna Dinkar

Please accept my sincere apologies!

I am arranging a call back for you from my exchange department. They'll resolve your case on priority. Your product will be exchanged if you do not like the fit, size or quality. If you do not get the call within 24 hours, you may contact me on my email ID sss.[protected]@gmail.com

Thank you
SSS

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Address: New Delhi, Delhi

Website: Street Style Store

This company is a complete fraud. They have taken 700 Rs from me and not delivering the product. I have sent some 20 mails and screenshots they are not acknowledging the same. the Debit from the account has happened as well. Confirmation is also received still no update. please can someone help me form this fraud company.

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Address: Khordha, Odisha, 751030

I placed an order bearing id#1981624 on 21th of dec 2017. But the product has not been delivered yet. I have been sending mails and calling since last 15 days, still no response yet. Seriously it's disgusting when you order something for a particular occasion and not getting it of that even. Hope i will get a reply here at least failing which i might raise a complaint against you in consumer court...

Feb 15, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 12, 2018

Street Style Store Customer Care's response Hi Sparkleen Rout

Please accept my sincere apologies!

As per telephonic conversation, we are initiating your refund and as per bank policy, your amount will be credited to your account in next 7-10 working days.

Thank you
SSS

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Address: 831001

I placed an order bearing id#1927822 on 28th of nov, 2017. But the product has not been delivered yet. I have been sending mails and calling since last 30 days, still no response yet. Seriously it's disgusting when you order something for a particular occasion and not getting it after 1 month of that even. Hope i will get a reply here at least failing which i might raise a complaint against you in consumer court.

Feb 14, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

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Jan 12, 2018

Street Style Store Customer Care's response Hi Deepanwita Tripathy

Please accept my sincere apologies!

We would like to inform you that, the order #1927822 has been shipped from our end on "01/12/2018 " and it will be delivered within 2-3 working days.

Thank you
SSS

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I have ordered shoes from sss on 4th dec 2017 and it's more than a month now. The order is not even dispatched. It's the worst ever online shopping experience. What is taking so long to deliver just a shoe. Everyone order for some occasion, but no update on the order here. Either deliver the order asap or refund the amount. If you can't deliver the product then shut the site instead of fooling people.

Jan 16, 2018

Complaint marked as Resolved

The order is delivered after the complain.

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 12, 2018

Street Style Store Customer Care's response Hi Rashmi Singh

Please accept my sincere apologies!

We would like to inform you that, the order #1940293 has been shipped from our end on "01/11/2018 " and it will be delivered within 2-3 working days.

Thank you
SSS

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Either pick up my call or reply to my email. Or just deliver my goddamn order. It has been 25 days!!! I know your policy says 21 days, but ### you at least keep me updated, sice 15days my order is in PREPARATION. WHAT THE ###??? YOU NEED TO IMPROVE YOUR CUSTOMER SERVICE
My order no. Is 1989643 it's grey boats and k need them before 20th January. I don't mean to be rude but I'm pissed, this is the problem with you gets always your delivery sucks and your quality is also not that good. But somehow I'm a loyal customer.

Street Style Store customer support has been notified about the posted complaint.

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Jan 12, 2018

Street Style Store Customer Care's response Hi Gauri Lakhani

We are sorry that you feel we have failed to deliver you the products on time. Don’t worry we are proceeding with the order. We will follow up on your order every day to track the progress of your shipment and we will email you as soon as it has shipped.

Thank you for your patience. We look forward to delivering you the order soon.

Thank you
SSS

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Address: New Delhi, Delhi, 110016

Website: streetstylestore.com

I ordered my shoes and because of size issue i replaced it, its been more than a week i send it back but haven't got any information regarding my exchange, i paid for it and don't know when i will get it back. They are not giving the reply of my mails not even picking up the calls. Now it is becoming very annoying they should have atleast inform their customers about the updates. I don't know what to do now please inform me the date or how much time they will take to return my parcel or i have to go to the consumer court for complain regarding the issue.

Feb 10, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 10, 2018

Street Style Store Customer Care's response Hi Harshita,

This is to inform you that we have made your exchange Order #2024535 .we request you to kindly provide us next 7-10 working days time more as your product is under production through our vendor will make it dispatch your order on high priority.

Once the order will be shipped you will receive a mail from us

If there is anything else, please mail us on sss.[protected]@gmail.com

Thank You
SSS

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently .

If your query has been resolved kindly mark resolved on it.

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Address: New Delhi, Delhi, 110016

Website: Www.streetstylestore.com

I placed my order on 25/12/17 i got no date of delivery also in my mails. First i registered ny complaint on their site itself but no response then i submitted my complaint in the consumer complaints still there is no response from the company executives. Horrible i wont pay any cost for the products.! And i will never order from this site and tell my other friends also. These guyz need to shut down their company

Feb 10, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 10, 2018

Street Style Store Customer Care's response Hi Prachi Asrani,

Please accept my sincere apologies!

Kindly share your concerned order ID/registered email ID on my email ID i.e.sss.[protected]@gmail.com so that I can look into the matter and resolve the issue to your satisfaction.

Thank you
Street Style Store

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently .

If your query has been resolved kindly mark resolved on it.

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Website: streetstylestore.com/index.php?id_category=181&controller=category

I had ordered for a footwear on 15th dec 2017 from streetstylestore order num-1965724, order reference-nvcmnrnsc and had already paid rs 724 for it via debit card.. But till now it has not been shipped and although i had sent them messages repeated number of times regarding the order status, no reply has come from their side and only from the past 15 days in the order status it is being displayed that order is in priority dispatch list and from the time the order has been placed it is being shown that the order will be dispatched in 21days.. But more than 25 days are over and they have not yet dispatched it.
Kindly look into the matter asap. And please see to it atleast if my order is not delivered they refund back my money.

Mar 1, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 10, 2018

Street Style Store Customer Care's response Hi bhaswati,

Apologies !

I have marked your order as priority and forwarded the order details to the warehouse department and they will ensure an early dispatch of the same.
Once the order will be shipped you will receive a mail from us

If there is anything else, please mail us on sss.[protected]@gmail.com

Thank You
SSS

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently .

If your query has been resolved kindly mark resolved on it.

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Address: Kanchipuram, Tamil Nadu, 600089

I received a faulty shoe pair from sss. I need an exchange or my money back. No one bothered to reply my messages. There is no response from this team. And i'm highly irritated with sss. Contact me asap. Or you guys have to deal with the court. How can you deliver a faulty product. It has a pen mark and a scratch on it. I need a replacement for sure or release my money back to me. This is atrocious. Can't take it anymore. I will order stuffs in sss anymore.

Feb 12, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 10, 2018

Street Style Store Customer Care's response Hi Grace Jaganavi

lease accept my sincere apologies!

Kindly share your concerned order ID/registered email ID on my email ID i.e.sss.[protected]@gmail.com so that I can look into the matter and resolve the issue to your satisfaction.

Thank you
Street Style Store

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently .

If your query has been resolved kindly mark resolved on it.

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Hey,
I ordered my boots on 12/12/17 but it has been almost a month and my order has not been dispatched i tried to contact them through mail but there was no response from there side and what will be the use of ordering boots if i don’t get to wear them in winters obviously i won’t be wearing it in summers they have marked my product for priority dispatch for like past 3 weeks but still i have got no response please respond or deliver your product asap
Order reference:196118

Feb 13, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 10, 2018

Street Style Store Customer Care's response Hi Shrishti,

Apologies !

I have marked your order as priority and forwarded the order details to the warehouse department and they will ensure an early dispatch of the same.
Once the order will be shipped you will receive a mail from us

If there is anything else, please mail us on sss.[protected]@gmail.com

Thank You
SSS

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently .

If your query has been resolved kindly mark resolved on it.

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: Streetstylestore.com

Hi,
I ordered a footwear from street style store on 12dec2017. But i have not received it yet. Despite of multiple follow ups and emails, i have not got any satisfactory response. Only thing i hear is ‘apologies’ and ‘we will ship your order on priority’. But now its almost a month and it’s frustrating to following up again and again and receiving same replies.
Order no is 1958953

Please help to get this resolved.

Feb 13, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Jan 10, 2018

Street Style Store Customer Care's response Hi Shalza,

Apologies !

I have marked your order as priority and forwarded the order details to the warehouse department and they will ensure an early dispatch of the same.
Once the order will be shipped you will receive a mail from us

If there is anything else, please mail us on sss.[protected]@gmail.com

Thank You
SSS

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently .

If your query has been resolved kindly mark resolved on it.

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