Street Style Store Complaints & Reviews

Address: Mumbai City, Maharashtra

HI,

Can you please let me know when will i receive the refund. already its been 2 months neither were you successful in delivering the product nor are you fpr the payment. Very disappointing to complaint again and again but no results seen. Please process the refund asap.
Ive been waiting for the refund from too long. Why is the customer care service on your website never responding to the complaints that again and again I’ve to make a complaint from here nor any number has been provided that we can get in touch with you
A very bad experience from this website full waste of time

Apr 4, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Mar 02, 2018

Street Style Store Customer Care's response Hi,

We have already initiated your refund on 26th February. Please be rest assured, the amount will be reflected in your bank account within 5-7 working days as per bank's policy.

Thank You
SSS

Note - If you find that this case is resolved from our end, you can mark this case as resolved.

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Address: New Delhi, Delhi, 110088

Last year have ordered sandals but product was not delivered andt when asked to refund the company replied that they do not have refund policy and offered a credit for what i have paid then this year jan 2018 ordered again using the credit thought services are improved but its no different so if someone can do anything hear us out this company is a scam no refund no delivery please shut down this company # style store

Mar 28, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Feb 24, 2018

Street Style Store Customer Care's response Hi,

We really apologize for the inconvenience !!

Please be rest assured you will definitely receive a mail from one of our executive who will resolve your query on a priority basis.

Thank You
SSS

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I have orderd two shoes on 18th feb which is not according my requirement... the shoes which are shown on site is not actually the same.. return policy is also not available.. onlyyy change in size thats not right.. i request you to change my product as soon as possiblee and get my money refunf.. i hope my complain will be listned..

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Address: Patna, Bihar, 800001

I ordered 2 pairs of shoes and 3 dresses for 2300 rupees. I got a confirmation email that my payment has been received as i had paid through debit card. But since then i have not received anymore emails regarding my order. Nor does the order show on my account. Please help me out.
This is my order no. [protected]-6043261 and this is my ccavenue reference #[protected].

Mar 31, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Feb 24, 2018

Street Style Store Customer Care's response Hi,

We really apologize for the inconvenience !!

We could not find any order no or product in your order history. But we had received your payment. So, we have initiated your refund in your particular bank account through which you had made the payment.

The amount will be refunded in your account within 5-7 working days.

Please make a note, we did not ask for any card details or PIN for your refund process and also, we request you never share your card details if anybody asks for on this portal to avoid Cyber crime.

Thank You
SSS

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Address: Madurai, Tamil Nadu, 625002

Website: www.streetstylestore.com

The product delivery status has not been update through mail or phone or through the sss account history. Couldn't contact the customer care number also. There is no response for the queries regarding the delivery status. And also there is no option for cancelling the order. I couldn't find any ways to resolve this issue.

Apr 4, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Mar 02, 2018

Street Style Store Customer Care's response Hi,

As per the records given by the courier company, your order seems to be delivered from our end. If you face any query related to size issues, you can visit the link to initiate the exchange from your end.

http://streetstylestore.com/index.php?id_cms=7&controller=cms

Please mark this case as resolved if you find this query has been resolved from our end.

Thank You
SSS

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I had ordered a pair of boots 4 days back and had done the payment through my debit card but it showed payment error and asked to reorder. I did the same and the order was placed as there was a deduction of 724rs from my account but after 3mins another 724rs was deduction from my account and in my order history it still show payment error both the times and the order has also been placed twice. I have given screenshots of all my details in the official instagram and facebook page of sss but no response. Also i had ordered another shoe 2 months back and had also done the payment but still not received the product..

Apr 4, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Feb 24, 2018

Street Style Store Customer Care's response Hi,

Please share your order details or you can share your email id and registered mobile no in the following email id "sss.[protected]@gmail.com".

Thank You
SSS

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Address: New Delhi, Delhi

Website: www.streetstylestore.com

I have placed order an order from my mobikwik wallet to street style store on 11/2/2018. The amount has been deducted from that but there is no record for that order in my account in order history since then i am keep on following from these people but no revert my their side.

Last two weeks i have been continuously following up bur no response.
Please take a serious action against them

Already registered same compliant

(You have paid rs. 724 via mobikwik to mobikwik for transaction id 6009337. Amount paid from wallet is 724) this message i got after payment.

Name - akshita gupta
Id - [protected]@gmail.com

Please resolve this problem or refund my money

Apr 3, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Feb 24, 2018

Street Style Store Customer Care's response Hi,

We have initiated your refund request to the accounts department. It will take "5-7" days for the refund to complete.

Hope this will be not our last conversation and you will order with us once again.And we assure you, we will go extra mile to give you best of services. Its just that we got unlucky this time.

If there is anything else we can do, let us know.

Thank You
SSS

P.S. - If you find that the query has been resolved from our end, kindly mark this case as resolved.

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I had ordered jewellery from sss on january 3 and have not received any mail after that. The order id is #2022051, the tracking number given is[protected]. Please return my money if items are not available. Either provide a number to contact sss consumer care since they are not replying to the queries that i raised multiple times!! I am a new customer and have started ordering recently and got this right in the beginning. Please do something about this query asap!

Mar 24, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Feb 21, 2018

Street Style Store Customer Care's response Hi,

Apologies for the inconvenience.

This is to inform you that we are initiating your refund and as per bank policy your amount will be credit in your account in next 7-10 working days.

P.S. Please mark this query as resolved once you find that your query has been resolved from our end.

Thank You
SSS

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T

Tilak Belhekar

from Pune, Maharashtra

Feb 22, 2018

I haven't received my order yet.. It's been 2 months I have placed my order. My order ID is #1980732. I want my order to be delivered asap.. or else I'll sue u people.

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Website: streetstylestore.com

Hi,

What does priority dispatch status of the shipment mean? How can i check the status of the order made?
Also, the delivery date of my shipment is shown as 22 feb. Since it is a priority dispatch, by any ways, is it possible to deliver it tomorrow, i. E. 21 feb. I need them to wear in my friend's marriage occasion.
It would be nice if you can help me with this.

Thank you,
Neha

Mar 25, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Feb 21, 2018

Street Style Store Customer Care's response Hi,

Apologies for the inconvenience.

As per your last mail regarding the order #2063156. This product is taking too much time in manufacturing so I am sending you this mail to confirm if we can cancel this order and initiate a refund for the same.

P.S. Please mark this query as resolved once you find that your query has been resolved from our end.

If there is anything else we can do, let us know.

Helpdesk
Streetstylestore.com

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N

Neha Shaktawat

from Noida, Uttar Pradesh

Feb 21, 2018

Hi,

I feel those foot wears are worth waiting. I can wait for them if you can make them available in upcoming days.
But, if they cannot be delivered at all then you can proceed and cancel the order and initiate a refund.

Thanks for Responding.

Neha

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Website: streetstylestore.com

I have made a purchase from street style store. Among that i ordered a shoe in light matt finish skin colour, and i got it delivered today. The shoes were glossy brown colour and totally different from what they showed in the website. They are not agreeing on refund. What they told they can do it give a different size and that i cannot exchange the product for another or no refund as well. I am aggrieved.

Mar 25, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Feb 21, 2018

Street Style Store Customer Care's response Hi,

We would like to request you to kindly share the pictures of the product which you received on this mentioned email address - sss.[protected]@gmail.com, so that we can proceed further

If there is anything else we can do, let us know.

P.S. Please mark this query as resolved once you find that your query has been resolved from our end.

Thank you
SSS

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Website: www.streetstylestore.com

Hi,

It's been a 5 days still my money did not get credited.

Even I tried calling 4-5 times to SSS but no was picking the call.

Please help me.

(Hi,

As per our telephonic conversation, we have initiated your refund request to the accounts department. It will take "3-5" working days for the refund to complete.

Hope this will be not our last conversation and you will order with us once again.And we assure you, we will go extra mile to give you best of services. Its just that we got unlucky this time.

If there is anything else we can do, let us know.

Thank You
SSS) - I have received this mail.

Feb 24, 2018

Complaint marked as Resolved

Resolved. Thank You!!!

Street Style Store customer support has been notified about the posted complaint.

Feb 21, 2018

Updated by offo Hi team,
This is with regards to my previous complaint.
Still waiting for the positive response and taking serious action against this fraud site street style store.

One of the person from sss called me and asked to refund my amount within 3-5 days.
Now its been a 7 days i dint get my refund

(I have placed order an order from my mobikwik wallet to street style store on 11/2/2018. The amount has been deducted from that but there is no record for that order in my account in order history since then i am keep on following from these people but no revert my their side

(You have paid rs. 724 via mobikwik to mobikwik for transaction id 6009337. Amount paid from wallet is 724) this message i got after payment.)
This was my previous compliant.

Please help me

Verified Support

Feb 24, 2018

Street Style Store Customer Care's response Hi,

I really apologize for the inconvenience !!

Within next 24-48 hours, the refund will be completed in your Mobikwik wallet.

Thank You
SSS

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Website: Street Style Store

I'd ordered my product on 12th december 2017. It's been over 2 months and have heard nothing from street style store. My tracking number: [protected] is invalid so i can't track my product. This is very unprofessional behavior. And it feels like (To a certain extent) like i've been robbed by street style store. My loyalty towards sss has disappeared because of this incident. Please take necessary action and have my package delivered to me.

Below are details of my package:

#1960061 12/12/2017 rs 426 ccavenue payment accepted

Apr 3, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Feb 20, 2018

Updated by Rhea-Sarah Tharakan I've also sent out multiple complaints to SSS through their site but nothing has been done about it.

Verified Support

Feb 20, 2018

Street Style Store Customer Care's response Hi,

Apologies for the inconvenience caused to you.

As per your last mail regarding the order #1960061. This product is taking too much time in manufacturing so I am sending you this mail to confirm if we can cancel this order and initiate a refund for the same.

If there is anything else we can do, let us know.

P.S. Please mark this query as resolved once you find that your query has been resolved from our end.

Thank you
SSS

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Address: 500048

Website: SSS

Oh my god I have been waiting for my products for last 3 months and you guys say you have delivered it but I have not got my product please refund my money or give me get my product.. Or call me a ASAP in my registerd number...no contact nothing... You guys have my email id n contact num as well but nothing... and how can you guys say you have delivered it when you have not send me anything ... and when I tried to comment in the Facebook you guys say it spam like seriously very disappointing..

Mar 23, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Feb 19, 2018

Updated by Divyaraii29 N another order #1837063

Verified Support

Feb 20, 2018

Street Style Store Customer Care's response Hi,

Apologies for the inconvenience.

We would like to inform you that we have already provided you a credit voucher of the same amount on behalf of order #1812951 by which you can purchase something else from our website. You have to apply this in the first step of the checkout process. You will have an option to input
the Voucher code WTZSWBU2 . Please feed the code there and press OK button or press ENTER Key.

We are also providing you a voucher on behalf of order#1837063.

If there is anything else we can do, let us know.

P.S. Please mark this query as resolved once you find that your query has been resolved from our end.

Thank you
SSS

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Address: 122009

Website: streetstylestore.com

I had returned one of the items on 20th dec 2017, and was waiting for exchange. On 17th jan, they notifies me that they are out of stock and i shall receive a refund. But i didn't hear back from them despite sending various mails and comlaints, until 8th feb, where i got a mail to share my bank details. Its been a more than a week and i haven't received my refund yet.

Please stick to your word. Customers are not suppose to mail you everyday for a follow up. I'm highly disappointed with your service.

Mar 30, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Feb 20, 2018

Street Style Store Customer Care's response Hi,

We would like to inform you that refund has been done form our end and as per the policy it will take 4- 5 working days the amount to be credited in your account.

If there is anything else we can do, let us know.

P.S. Please mark this query as resolved once you find that your query has been resolved from our end.

Thank you
SSS

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Address: New Delhi, Delhi

I have bought online sandals from street style store. They were not up to the standard and broke very next day i had raised the issue but no action was initiated and till todate i have faulty i item with me. It is requested necessary action may be taken and money may be deposited at the earliest. My complain no 255372. If feasible will attach pic of complain also.

Apr 4, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Feb 19, 2018

Updated by hansika shekhawat Order ID: #2060788

I have bought online sandals from street style store. They were not up to the standard and broke very next day I had raised the issue but no action was initiated and till todate I have faulty I item with me. It is requested necessary action may be taken and money may be deposited at the earliest. My complain no 255372. If feasible will attach pic of complain also.

my order no 2060788

Feb 19, 2018

Updated by hansika shekhawat Order ID: #2060788

I have bought online sandals from street style store. They were not up to the standard and broke very next day I had raised the issue but no action was initiated and till todate I have faulty I item with me. It is requested necessary action may be taken and money may be deposited at the earliest. My complain no 255372. If feasible will attach pic of complain also.

my order no 2060788
my order no 2060788

Verified Support

Feb 21, 2018

Street Style Store Customer Care's response Hi,

We really apologise for the inconvenience !!

Your order details have been forwarded and as per the telephonic conversation your pickup will be done asap.

Once the pickup is done, we will initiate the refund asap.

Thank You
SSS

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Address: New Delhi, Delhi, 249007

Website: Streetstylestore.com

The product is yet not shipped. At least i haven't got any information. The product number is about #2066627.
Tell me the date by when i can get it, otherwise initiate the refund. Because it has already been more than 15 days but i have not got any notification.
I have to go out of station and your website has clearly mentioned that i will get it between 3-21 days but i haven't got any notification since i have paid for my order.

Street Style Store customer support has been notified about the posted complaint.

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Patel Preksha

from Vadodara, Gujarat

Feb 19, 2018

Are 3 mahine ho gaye ab tak mera order nahi mila he yaar kesi service he in logo ki kuch karo mene payment bhi kar diya he jaldi kuch karo sss valo

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N

Neha Shrivas

from Mumbai, Maharashtra

Feb 20, 2018

I ordered 2 shoe's from ass, used debit card the amount 1348 had been deducted from my account, but it's showing payment error, this not my first order, please resolve my problem as soon as possible, my order date is 10/02/18 and the order no. Is 2078506. Please resolve it

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Website: streetstylestore.com

After repeated emails and complaints on their website, sss hasn't responded to my issue. I'm highly disappointed in them. The issue is regarding the exchange of an item. I had initiated a exchange for an item on 18th january 2018 and the courier boy took away the item on 22nd january 2018. And it shows so onthe website.

But i still haven't received the exchanged product.
I have been emailing them but they haven't responded it's been more than a month.
I request them to respond asap otherwise i will have to go somewhere better.

My order id is #2039947

Reply asap!

Mar 24, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Feb 20, 2018

Street Style Store Customer Care's response Hi,

We tried calling you but your no is not reachable. In the meantime, you will receive a mail from one of our executive, who will resolve your query asap.

Thank You
SSS

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S

Shavetakhullar

from Kanpur, Uttar Pradesh

Feb 19, 2018

Want to return the shoes as the one i orderd was different and other pair colour is not same

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Address: Ambala, Haryana, 133001

I am sachi jain, from ambala, haryana. I am here writing this complaintl to let you know that, on january 2nd, 2018, i ordered a pair of footwear vide order id - 2006524. I received an e-mail of order confirmation right after placing the order and the order was supposed to be delivered in 3-21 days of ordering, today i. E. February 18th, 2018 it has been more than 46 days and i have no clue about the status of my order, even i am unable to track my order, this is to inform that all the dues were already cleared and payment for the footwear was made online at the time of order itself. I request you to kindly go through my order details and tell me the status of my order, also tell me when am i supposed to receive the order if possible, i will be very thankful to you.

Mar 26, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Feb 20, 2018

Street Style Store Customer Care's response Hi,

We have initiated your refund request to the accounts department. It will take "5-7" working days for the refund to complete.

Hope this will be not our last conversation and you will order with us once again.And we assure you, we will go extra mile to give you best of services. Its just that we got unlucky this time.

If there is anything else we can do, let us know.

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Address: New Delhi, Delhi

What the hell is going on...! It's been more than a month my order is not delivered yet and continuously they are giving excuses to me that ur order has been shipped
I got mail on 2nd of feb about shipping and now it's 17th of feb but still order is not delivered even i can't track my order wtf is this... I want my order within 2 days this is my last warning

Also tell me about refund... That how much money will be refund you can't fool because i've paid according to your offer 3 tops @999 so you hve to refund according to this and that also within 5 days
Otherwise next talk will be btwn u and police... Mind my words...!

Mar 20, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Feb 17, 2018

Updated by VINITA GYANCHANDANI My order delivered just now...material size even the colour is not up to the markðŸ˜‘ðŸ˜‘ðŸ˜‘ðŸ˜‘

Feb 17, 2018

Updated by VINITA GYANCHANDANI I received my order today on 17th of feb which was paced on 14th of jan.. Order was of 3 tops @999.. I received two of them today and i'm really disappointed with the size colour and material as well
They are so different from the image that has been showed on the site.. So it's my request to both consumer forum and street style store... I want to return it back and want return of rs.1050 which i paid for this
And do reply faster because return policy is within 7 days

Verified Support

Feb 17, 2018

Street Style Store Customer Care's response Hi,

We request you to please share the images of the products you have received in the following email id "sss.[protected]@gmail.com".

We will resolve your query on a priority basis.

Thank You
SSS

Feb 17, 2018

Updated by VINITA GYANCHANDANI Your email id is invalid...Now tell me fast how to contact you..I want to return the order

Feb 18, 2018

Updated by VINITA GYANCHANDANI I've snt the mail in sss.[protected]@gmail.com
Check it asap

Feb 18, 2018

Updated by VINITA GYANCHANDANI Order no.2033027 which placed on 14th of jan.. Delivered today on 17of feb and i'm really disappointed with the order as the colour size and material of the order is really bad.. And it's really different from the image..
So i want you to take the order back and refund my money asap
Please refer the image
And reply faster because return policy is within 7 days
Compare the colour as well...
I have send the same mail in sss. [protected]@gmail.com
And waiting for ur reply
I ordered this tops just bcoz of the colour and sleeves.. And guess what i'm disappointed with this.. As it's not up to the mark...

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Address: New Delhi, Delhi

Website: streetstylestore.com

I had placed my order on 15 january still not received the order. Following up with them everyday. They don't reply at all. Please help. I send them an email everyday. They don't bother to reply. Ping on instagram. It's been a month they are not paying any attention. Many other people are also suffering. They keep on launching new products but not bothered about their current pending orders. Take money and forget about the orders.

Regards
Anshika tandon

Mar 22, 2018

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Feb 16, 2018

Street Style Store Customer Care's response Hi,

Your details have already been forwarded to the concerned department. on a priority basis and will be dispatched very soon. We assure you that our products are worthy to wait and your cooperation and patience will be appreciated.

Thanks
SSS

Street Style Store Complaints & Reviews

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Street Style Store reviews & complaints page 107

refund not processed yet

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delivery issue and refund policy

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I'm complaining about the shoes order

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money has been deducted from account but order is not confirmed

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product amount detected and no updates on delivery status for more than 10 days

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2 times deduction of money and yet order not placed

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did not place any order and money got deducted

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order not delivered since last two months

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order in priority dispatch status since long.

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wrong product description and no refund

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amount not refunded after 3-5 days

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product not delivered + complaints not addressed

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disgusting site

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urgent refund

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my order no 2060788

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regarding delivery of my order

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the exchange process of my product

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order not delivered yet and it has been more than 46 days

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it's been more than a month order no.2033027 is not delivered

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my order is ignored

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