Street Style Store Complaints & Reviews

Website: streetstylestore.com

Order #1795987
I have returned 2 items from this order and STILL not received my credit. I need someone to contact me at the earliest as this is ridiculous customer service.
I am supposed to receive a credit of 499+499 Rupees and no body seems to answer the phone or care about the customers. No point of posting tickets as no one even responds.

Jan 21, 2019

Complaint marked as Resolved

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 400076

Website: StreetStyleStore.com

Your refund case has been forwarded to the concerned department and they will resolve the issue within 24-48 hrs they will work it out in next 2-4 days for sure - this response i received on 27 october.

Till date i have not received any refund amount. How much time you need to refund such a small amount. First you said 5-7 days than 2-4 days. Is it a joke. Why don't you shut your company if you don't have money. Why are you cheating on customers. You take the money don't deliver the product and don't refu the amount. It's like harrassment to the customers.

Dec 14, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Oct 30, 2017

Street Style Store Customer Care's response Hi Shivika Singh

Kindly share your bank detail on my email ID i.e. sss.[protected]@gmail.com so that we can initiating your refund.

BRANCH NAME:
ACCOUNT NUMBER:
ACCOUNT HOLDER NAME:
IFSC CODE:

Thank you
SSS

Oct 31, 2017

Updated by ssingh43 Kindly share your bank detail on my email ID i.e. sss.[protected]@gmail.com so that we can initiating your refund.

BRANCH NAME:
ACCOUNT NUMBER:
ACCOUNT HOLDER NAME:
IFSC CODE:

Above response I received on 30/10/2017. As I don't trust you people anymore I will not provide my account details. Give me a credit note of â‚¹470 (449+22) asap.

As per my worst experience I know you will take atleast 15 days to do so still expecting it to be done by today.

Nov 02, 2017

Updated by ssingh43 How much more time you people need to refund such a small amount. I already said i will not provide you my account details cox i don't trust you people. Give me the credit note for the amount â‚¹470.

First you told 5-7 days than 2-4 days now you are asking my account details and you expect tharkt i will provide you the same. There is limit for every thing and you have already crossed all the limits.

I want the credit note in next 24 hours.

Verified Support

Nov 03, 2017

Street Style Store Customer Care's response Hi Shivika Singh

Please accept my sincere apologies!

We have generated a coupon code of RS 470/-. The code is GZW6DJZZ and is valid for 1 year. If you face any issues in using it you can let us know.

Thank you
SSS

View replies

P

Pankti Patel

from Ahmedabad, Gujarat

Oct 30, 2017

My orderno is #1833225.i replce this due to size problem. I didnt received my replacement.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Pune, Maharashtra, 411041

I ordered a boots combo, spent 1050 in all. It has been 2 months now, i didn't get anything. The oder status changed a little after 21 days, which they say they deliver the orders within 21 days! After a month, the status was showing that my order is split, n two different delivery companies were going to deliver. Among them, one order is shown to be shipped already, n i didn't actually get it. I also got a mail from them that "ur oder has been shipped, thanks for shopping!" i don't think i will get my refund too, i don't even want the refund, i want the boots! Somebody tell them its urgent! Fake people!

Dec 8, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Oct 31, 2017

Street Style Store Customer Care's response Hi Mrunal Dhole

Please accept my sincere apologies!

We would like to inform you that, your order was split into two parts one was shipped from our end, you will receive in next few days and other one will reach to you within 5-7 working days of time.

Please click on the link to track the same.
https://www.fedex.com/apps/fedextrack/?action=track&trackingnumber=[protected]&cntry_code=in

Thank you
SSS

Verified Support

Dec 08, 2017

Street Style Store Customer Care's response Hi,

Thank you for discussing your concerns. We regret that you experienced dissatisfaction with the quality of our service.

We wish to confirm that we have looked into your complaint and it has been resolved.

We request you to mark the complaint as resolved and if the issue has not been resolved please mail us at sss.[protected]@gmail.com.

Thank you
SSS Resolver

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Website: Streetstylestore.com

I had placed my order on 8th october 2017 and today was the delivery date. But i haven't been updated about the order by the courier services. I tried calling in the given contact number but nobody picks up the call. It is very important for me to receive the order before 31st october 2017. I must admit that i am pretty annoyed with the delivery system and customer support.

Dec 8, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Oct 30, 2017

Street Style Store Customer Care's response Hi Ankita Bhuyan

I apologize if our service did not meet your expectations, and appreciate you taking time to share your concerns.

I ask that you please allow us 3-4 working days to deliver the products, as we consider it our privilege to have you as a customer.

Thank you
SSS

Verified Support

Dec 08, 2017

Street Style Store Customer Care's response Hi,

Thank you for discussing your concerns. We regret that you experienced dissatisfaction with the quality of our service.

We wish to confirm that we have looked into your complaint and it has been resolved.

We request you to mark the complaint as resolved and if the issue has not been resolved please mail us at sss.[protected]@gmail.com.

Thank you
SSS Resolver

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi

Website: Streetstylestore.com

I want to change the size i have xl size and i want l size but they are not giving than size in option. There are only 2 sizes xl and xs. I want only l size. I dialed their contact no. But they are not picking up. One top they showed in picture is very different from original. I am very very angry on them. Please help me to exchange the product. I am very ready to exchange the size. I don't want to exchange the product.

Dec 1, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Oct 30, 2017

Street Style Store Customer Care's response Hi Samridhi mohta

Now, you may initiate your exchange yourself. Here is the link to understand how it works.

http://streetstylestore.com/index.php?id_cms=7&controller=cms

When you follow the mentioned steps, your pick up will be arranged and it'll be attempted within 2- 4 working days.

Once the pick up is done and we receive the products in our warehouse, the replacement order will be made as per your selection you made while you initiated the exchange.

Thank you
SSS

Nov 02, 2017

Updated by Samridhi Mohta Link is incorrect

Nov 02, 2017

Updated by Samridhi Mohta I know how to return but size I want is not available on all the three product s

Nov 02, 2017

Updated by Samridhi Mohta Only XL And XS size is available

Nov 05, 2017

Updated by Samridhi Mohta Hi
I'm not understanding why you are not replying my complain . Please reply fast I want to change the.size .

Nov 05, 2017

Updated by Samridhi Mohta Either I have to same size or xs ...

View replies

A

Anshi31

from Noida, Uttar Pradesh

Oct 30, 2017

My order the reference number of which is 1842942 has not been dispatched yet and I would like to change the delivery address as I won't be there at the address given during the time of expected delivery.

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Bangalore, Karnataka, 560043

Hi, i have added multiple items into my cart and i made payment using paytm wallet, and money got deducted from my wallet but products are still in my cart and i haven't received any confirmation mail.
I have attempted payment today 28th oct around 11:15 pm.

Kindly resolve this issue, either place an order or refund my money.

Priyanka kesharwani

Dec 8, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Oct 29, 2017

Updated by Priyanka Kesharwani Hi, I got mail regarding order is placed but in sss cart products are still shown. I can't see the order in my account's order history and details. and I didn't get any message on my mobile number.
Kindly Mae sure to delivery my products on time.

Verified Support

Oct 30, 2017

Street Style Store Customer Care's response Hi

Please accept my sincere apologies!

Kindly share your concerned order ID/registered email ID/registered phone number on my email ID i.e. sss.[protected]@gmail.com so that I can look into the matter and resolve the issue. I shall expedite the process.

Thank you
SSS

Verified Support

Dec 08, 2017

Street Style Store Customer Care's response Hi,

Thank you for discussing your concerns. We regret that you experienced dissatisfaction with the quality of our service.

We wish to confirm that we have looked into your complaint and it has been resolved.

We request you to mark the complaint as resolved and if the issue has not been resolved please mail us at sss.[protected]@gmail.com.

Thank you
SSS Resolver

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 110091

Website: streetstylestore.com

My order id no. Is 1833209, placed on 13/10/2017. Both my shoes have been delivered to me but in my order details, its not updated to delivered. There is no option of exchanging. So now whn i need to exchange one of the product (Knowing the world heels) with a smaller size, coz the size is too big for me, i cldn't do it. I hav received it 5days back, thn y it is not updated yet. How would i wear such a big size. I have already lodged a complaint in sss website but no respond at all.. Pls do help me with the problem, i'l never ever order from sss again if exchanging is that difficult. Solve this as soon as possible.

Dec 8, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Oct 30, 2017

Street Style Store Customer Care's response Hi Rani Dutta

Now, you may initiate your exchange yourself. Here is the link to understand how it works.

http://streetstylestore.com/index.php?id_cms=7&controller=cms

When you follow the mentioned steps, your pick up will be arranged and it'll be attempted within 2- 4 working days.

Once the pick up is done and we receive the products in our warehouse, the replacement order will be made as per your selection you made while you initiated the exchange.

Thank you
SSS

Verified Support

Dec 08, 2017

Street Style Store Customer Care's response Hi,

Thank you for discussing your concerns. We regret that you experienced dissatisfaction with the quality of our service.

We wish to confirm that we have looked into your complaint and it has been resolved.

We request you to mark the complaint as resolved and if the issue has not been resolved please mail us at sss.[protected]@gmail.com.

Thank you
SSS Resolver

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I m trying to contact customer service from last 5 days in form of emails and call n getting no response anyway My problem is regarding a order which was to b expectedly delivered on 26 October 2017 but i haven't received it yet... Even I m not getting any tracking details or email ur side.. Which is very disappointing on ur part

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 400068

I had placed an order of sneakers on 2nd sept 2017. (Order # 1757950)
The payment was already done online. The shoes got delivered on 25th sept 2017 but the size didn't fit me so i requested for replacement. After many follow ups, i received the replacement today i. E 28th october 2017 (Almost after a month of replacement request)

That too i received a wrong pair of shoes today. It's almost 2 months from the date of order placed and i am getting a wrong pair of shoes today. My 500 bucks is stuck for like almost 2 months, if i would have known about the company’s carelessness i would have invested my money in same fruitful purposes. They’re fooling people. This is not the very first time we’re facing such problems. I really had high expectations but surely the company didn’t stand by it.

It would be better if sss refunds my money back.

Regards
Sofia damani

Nov 29, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Oct 28, 2017

Street Style Store Customer Care's response Hi Sofia Damani

This is to inform you that we don't have a refund policy and it is clearly mentioned on our website.

Thank you
SSS

Oct 28, 2017

Updated by sofia7 Correct.
It was clearly mentioned on website that SSS doesn't have refund policy. That doesn't mean you irritate us by making us wait 30 days for replaced product & then send a wrong pair after that.

You read the entire post but could only see the last line of refund. You were not at all sorry for delivering customer the wrong product that too after a month

Regards
Sofia Damani

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Ghaziabad, Uttar Pradesh, 201001

My order came of small size and I need to exchange it and i am not able to do because my status has not been updated uptill it is showing shipped status instead of delivered so i can't return it until status changes
Request to exchange my order no. 1846253

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I tried reaching on [protected] but noone is receiving the call at the other end.

I have ordered 2 products. 1st has size issue n hence i wanna exchange it for smaller size but thing is that i have relocated to different city few days back. So i need assistance in updating address in the website.

Also the second product i ordered i didn't like the fit of the same and hence want to return it with different address.

Please help me with this problem asap.

Thank you

Nov 29, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Oct 27, 2017

Street Style Store Customer Care's response Hi Pritam Chibde

I am arranging a callback for you from my exchange department. They'll resolve your case on priority. Your product will be exchanged if you do not like the fit, size or quality. If you do not get the call within 24 hours, you may contact me on my email ID sss.[protected]@gmail.com

Thank you
SSS

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Need my money back. Refund it any way.
The shoes which are delivered to me are totally different from the one i saw while ordering.
Is this the kind of responsibility you people have towards your customers
I need my money back anyhow
I dont need any other shoes in return of these as i dont trust this company anymore

Oct 26, 2017

Updated by AkritiSood4 I need my money back. Refund it any way.
The shoes which are delivered to me are totally different from the one i saw while ordering.
Is this the kind of responsibility you people have towards your customers

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Website: Streetstylestore.com

My order has not been delivered yet and i have placed my order on 29/09/17 it’s gng to be a month atleast in a few days! I don’t understand how long are they gonna take to deliver my order? I am pretty annoyed with the delivery speed. Nor do they let the customer send them the mail until the date of delivery expected and after sending a complaint mail too they haven’t taken anyy action to delivery my order soon.

Nov 27, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Oct 27, 2017

Street Style Store Customer Care's response Hi Gurmeet Kaur

I apologize if our service did not meet your expectations, and appreciate you taking time to share your concerns.

I ask that you please allow us 3-4 working days to deliver the products, as we consider it our privilege to have you as a customer.

Thank you
SSS

Oct 31, 2017

Updated by Gurkiratkaur Um it’s been 3-4 days are you guys still stuck up ! If you cannot delivery it just tell me i am seriously done waiting for it!

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 400076

Website: StreetStyleStore.com

Sorry for the inconvenience caused to you.

We have initiated the refund process and as per bank policy the amount will reflect back in your account in 5-7 working days - this is the fake refund promise i received from streetstylestore.

This response i received on 21 october and till date i have not received any refund. Bank does not takes so much of time to refund if the same has been initiated. How much you want me to struggle for my money.

Nov 29, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Oct 27, 2017

Street Style Store Customer Care's response Hi Shivika Singh

Your refund case has been forwarded to the concerned department and they will resolve the issue within 24-48 hrs they will work it out in next 2-4 days for sure.

Thank you
SSS

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 173234

Website: Street Style Store

I have placed an order in March 2016, I have paid (Rs. 1598) and order no. was [protected] but my products did not deliver. when I contacted customer care after one year they agreed that there was an issue from their side and they will refund the amount but they didn't. I have all the details of emails and money transacted. Its been one and half years, but they are not refunding money.. kindly consider the issue.

Dec 19, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Nov 18, 2017

Street Style Store Customer Care's response Hi sharmaambika,

Sorry for the inconvenience caused to you ma'am, Kindly share your order details or registered mobile number so that we will resolve your query as soon as possible.

If there is anything else we can do, please let us know.

Thank You
SSS

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 403722

I placed an order for model show sneakers white in the size 38 and made the payment using my debit card.
However, the payment was successful and an amount of rs. 624 was deducted but the order did not get placed. The pair of sneakers was still showing in my cart. I did not get any confirmation email nor any order id details are provided to me.

Pls resolve this issue
Raveena rivonkar

Oct 31, 2017

Complaint marked as Resolved

I got a mail from the company stating that my issue will be resolved soon as itâ€™s a technical error from their from and then I got a mail stating that my order is successfully placed.

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Oct 26, 2017

Street Style Store Customer Care's response Hi,

Apologies !!

Kindly share your registered email id or registered mobile no so that we can check with the order details.

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently .

Thank You
SSS

Verified Support

Oct 26, 2017

Street Style Store Customer Care's response Hi,

A quick update here on your query. You will be glad just like we are to know that we have received your payment. A big thank you from streetstylestore.com on shopping with us.

It was a technical error on our end and we will make sure this does not happen next time. Nothing much to worry here, we will complete your order now We are generating your order #1855228 .
You must have already received a mail form us about Order confirmation. And if you have not yet, it is on its way.

In the meantime, visit our website to check whats new. (http://www.streetstylestore.com)

If there is anything else we can do, let us know.

Helpdesk
Streetstylestore.com

Oct 26, 2017

Updated by Raveena Rivonkar Yes I have got an email regarding the order confirmation as well as it’s updated on the website in my account.
Thank you for such quick response and resolving my issue.

Verified Support

Oct 31, 2017

Street Style Store Customer Care's response Hi Raveena,

We request you to mark your query as resolved if it is resolved.

Please write us back if your query is still not resolved.

Thank You.
SSS

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 400067

Had ordered footwear vide order no 178315 but returned on 25th september. The amount is not yet refunded.

Have raised ticket on the app - but no response. There is no number available to talk to company executive. Very poor services and seems like they do not want to return money. No one from the company approached to confirm the money would be refunded.

Nov 29, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Oct 26, 2017

Street Style Store Customer Care's response Hi Pushti,

As per your query we do not have a refund policy. Hence your new replacement order has been generated out of which for one product has already been shipped from our end and will be delivered to you within next 3-4 days.

For the remaining product please give us a confirmation if we can issue you a credit note of the same amount which you can utilise in your next purchase.

If you face any problem please drop us a mail on this email id "sss.[protected]@gmail.com"

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently

Thank You
SSS

View replies

D

Dnshah

from New Delhi, Delhi

Oct 28, 2017

Hi SSS team

Thank you for delivering one of the order item.

For the other product please deliver the item as requested. If you are unable to deliver please give me the credit voucher.

It is unfortunate that we have to approach this forum to get a resolution of such a simple matter. Hope your senior management is made aware as it is impacting the brand image.

Thanks
Pushti

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: 176001

I havn't recieved my order and it has been more than a month. I ordered two heels for 899. Details are also not provided only process in preparation is mentioned. It is a way to deal with your customer. I want my order as fast i could get. Its my humble request to you please provide me my order as soon as possible. I'm in need of it at this very time.

Nov 29, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Oct 26, 2017

Street Style Store Customer Care's response Hi Riddhi,

Maybe you have registered with a different email id on our website and hence we are not able to track the order. Nothing to worry though. Just mail us your order number or email id that you used while registering with us or even your registered contact number will solve the problem.

We will wait for your revert.

If there is anything else we can do, let us know.

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently

Helpdesk
Streetstylestore.com

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Indore, Madhya Pradesh

Actually i'm really fed up now... I ordered one pain of black and white striped does
... I got the delivery that too late but that wasn't an issue, it was rs660, i want familer with the size of the shoe, i made a request for exchange for a bigger size...in this too the delivery was late and this time they gave me the wrong product i was really fed up now i made a exchange rewuest for the 2nd time that i got the wrong product
After that delivery boy came to pick up my wrong shoe... But 3-4 weeks later igit the same wrong shoe and this time they charge me extra rs200... My rs860 are gone n worst part they don't reply or have helpline no...

Oct 25, 2017

Complaint marked as Resolved

Â order id #1763585

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Oct 26, 2017

Street Style Store Customer Care's response Hi Srinjia,

Apologies !!

We are forwarding your case to the concerned person. Someone from our Customer Care team will surely come back to you and will resolve your query on a priority basis.

Kindly bear us for the last time.

Thank You
SSS

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Website: www.streetstylestore.com

I had ordered 3 footwear - (Stow totally beaded flats; long time flats; and are you in love). Out of those 3, one is which i didn't order. I want the sss people to take this footwear back and send me the ordered one. And no one even picks the customer care helpline number. The footwear that they gave is nowhere even close to what i actually ordered. Its a different footwear. I have shared the picture of the footwear that i had actually ordered and what i got.

Dec 4, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Oct 26, 2017

Street Style Store Customer Care's response Hi Natasha,

Apologies !!

You can initiate the pickup for the wrong product by updating the same size of the product in which you want. The exchange process has been automated. The courier boy will pickup the wrong product and once the product is delivered at our end we will dispatch the right product., you may initiate your exchange yourself. Here is the link to understand how it works.

http://streetstylestore.com/index.php?id_cms=7&controller=cms

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently

Thank You
SSS

Verified Support

Oct 31, 2017

Street Style Store Customer Care's response Hi Natasha,

This is to inform you that we haven't receive any exchange request from you.
Please write us back if your concern is not resolved.

Thank You.
SSS

Street Style Store Complaints & Reviews

File a complaint to Street Style Store

Street Style Store reviews & complaints page 133

not received credit

Post your Comment

fake refund promise

Post your Comment

order status is "shipped" and i never got the product!

Post your Comment

the date of delivery has crossed and i didn't receive the product.

Post your Comment

tops exchange

Post your Comment

money got deducted but order is not yet placed

Post your Comment

about initiating an exchange with a smaller size

Post your Comment

order is not delivered yet n getting no response

Post your Comment

wrong pair of shoes received after waiting for a month

Post your Comment

exchange with a 38 no. shoe size

Post your Comment

I want to speak to customer care executive of sss

Post your Comment

returns

Post your Comment

order hasn't been delivered yet and the delivery date has gone

Post your Comment

fake refund

Post your Comment

order not delivered and refund issue

Post your Comment

money deducted from my debit but order not placed and not provided with order details

Post your Comment

items returned but amount not refunded

Post your Comment

I haven't received my order and details are provided

Post your Comment

wrong product received twice

Post your Comment

did not get the ordered footwear

Post your Comment

Related businesses