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Street Style Store Complaints & Reviews

3.7
Updated: Jan 18, 2026
Complaints 6019
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Street Style Store reviews & complaints page 130

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R
Rash1
from Mumbai, Maharashtra
Nov 10, 2017
Resolved
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Address: New Delhi, Delhi
Website: streetstylestore.com

Hello,

My order no is - #1884673

I have ordered from this website 3 days back and i am continuously calling their customer care number and also i have mailed on their helpline mail id, i didn't get any mail from their side and neither anyone is picking up my call. This is such a bad experience and i have ordered for the first time from this site. I have genuine concerns and want my product to deliver as soon as possible. If you guys have establish a customer care number, then you must take leverage to pick up call. Sometimes it is saying busy or sometimes no one is picking up call, that means number is working but they are picking call of customers and neither replying on mail.

Please call me back and reply my mails. It is very urgent. Kindly revert back.

Please try to make customers happy, this should not always for earning money.
Thank you
Dec 14, 2017
Complaint marked as Resolved 
Street Style Store customer support has been notified about the posted complaint.
Nov 10, 2017
Updated by Rash1
Hello,

My Order no is- #1884673

I have ordered from this website 3 days back and I am continuously calling their Customer Care number and also I have mailed on their Helpline mail id, I didn't get any mail from their side and neither anyone is picking up my call. This is such a bad experience and I have ordered for the first time from this site. I have genuine concerns and want my product to deliver as soon as possible. If you guys have establish a Customer Care number, then you must take leverage to pick up call. Sometimes it is saying busy or sometimes no one is picking up call, that means number is working but they are not picking call of customers and neither replying on mail. I have also not received any confirmation mail.

Please call me back and reply my mails. It is very urgent. Kindly revert back.

Please try to make customers happy, this should not always for earning money.
Thank You
Verified Support
Nov 11, 2017
Street Style Store Customer Care's response
Hi Rashmi Dhanwani

Apologies for the inconvenience!!

We are forwarding your case to the concerned department. You will surely receive a mail/call from one of our executive who will resolve your case on priority basis.

Please bear us for the last time.

Thank You
SSS
still I have not received on of my order, what does you guys expect from customers?????????? Really disappointing.
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    Pratik Barman
    from Delhi, Delhi
    Nov 10, 2017
    Resolved
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    Address: 110016
    Website: www.streetstylestore.com

    I ordered one undeniably extraordinary heels - shoe size : 42 and one lets stroll heel - shoe size : 42 with order reference mfzhbussg and number 1791410. Lodged complaints several times, no whereabouts received till now. The delivery date has crossed the promised date of delivery, which is 17-21 days from placing order, which is 09/18/2017. So, please let me know whether it will be delivered or not, if not please return the money, i will be obliged. Don't bluff customers by taking money and not delivering items on time. If you are really bankrupt then please try other means of earning money rather than looting and breaking your customer's faith on you.
    Dec 14, 2017
    Complaint marked as Resolved 
    Street Style Store customer support has been notified about the posted complaint.
    Verified Support
    Nov 11, 2017
    Street Style Store Customer Care's response
    Hi Deeksha De

    Apologies !!

    As per our telephonic conversation,

    We have issued you a credit note as your order went out of stock. The credit notes will be valid for one year. You can utilise the credit note to purchase some other product from our website.

    The credit notes will be available under "MY VOUCHERS" section of your SSS account.

    You have to apply this in the first step of the checkout process. You will have an option to input

    the Voucher code. Please feed the code there and press OK button or press ENTER Key.

    Thank you
    SSS

    P.S. - If you feel like your case has been resolved from our end, please mark this case as resolved.
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      Anjanaprem1
      from Hyderabad, Telangana
      Nov 9, 2017
      Resolved
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      Hi team,
      On 5th november i placed order for 3 tops worth 999.1049 was deducted from my account but still the items remain in the cart without any order details or confirmation email. Please resolve issue asap. I have dropped mails to helpdesk and there is no response. Please check the attached screenshot and send the confirmation email to [protected]@yahoo.co.in

      Thanks
      Anjana
      Dec 14, 2017
      Complaint marked as Resolved 
      Street Style Store customer support has been notified about the posted complaint.
      Verified Support
      Nov 11, 2017
      Street Style Store Customer Care's response
      Hi Anjana Prem

      Please accept my sincere apologies!

      I would like to inform you that your order#1880060 is confirmed and it will be dispatched on priority basis.

      Once the order will be shipped, you will receive a mail from us.

      Thank you
      SSS
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        K
        krishna mandhana
        from Lucknow, Uttar Pradesh
        Nov 9, 2017
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        Address: New Delhi, Delhi
        Website: www.sss.com

        I ordered two pairs of sneakers from sss. They came after a month and what i received was not my size. Although 39 fits me well but the sneakers we're too big for me.
        They aren't allowing me to get both changed.
        The bill i received in my email said the amount was 994 but the invoice the delivery boy had asked me for 1093.
        Please help!
        The quality is really poor!
        The products in the picture and the products in real appear to be different.
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          R
          Rangsilina Sangma
          from Noida, Uttar Pradesh
          Nov 9, 2017
          Resolved
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          Address: 793001
          Website: www.streetstylestore

          I have ordered 1 shoe from street style store (Feminist distressed heels of size 40) and that shoe is big for me do from that street style store only i request exchange of product to a smaller size the shoe size of 38 or 37 and its confirm, so they came and picked that old ordered shoe of size 40 on 1st november, 2017 and now its almost 9days from the day of picked up but till now also they haven't talk nor sent any messages regarding the exchange of product to a new asked product (Shoe size 38).. They didn't inform nothing about the taken product also nor about new change and in track order also nothing is there.. So please sir, kindly help me to get that new shoe.. Please.. Thanks you
          Dec 14, 2017
          Complaint marked as Resolved 
          Street Style Store customer support has been notified about the posted complaint.
          Nov 09, 2017
          Updated by Rangsilina Sangma
          I ordered shoe (Feminist distressed heels of size 40) from street style store and that shoe is big for me so i do replace of
          That shoe to a size 38 and it confirm in that steet style store, from that sss they have done picked up the product on 1st nov, 2017 but still till now also they do not have any information regarding my asked shoe, they did not sent any messages nor call me regarding that replace - reordered shoe, they haven't not yet done replacement of that already picked up taken products.. Please help me to get back that new ordered shoe as a replacement, please sir help me please
          Verified Support
          Nov 11, 2017
          Street Style Store Customer Care's response
          Hi Rangsilina Sangma

          Apologies !!

          As per our telephonic conversation,

          We have made your replacement order #1891344.We request you to kindly provide us next 5-7 working days. We will make it dispatch your order on high priority.

          Thank you
          SSS
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            N
            nehadhakad
            from Bengaluru, Karnataka
            Nov 9, 2017
            Resolved
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            Address: New Delhi, Delhi
            Website: Shopping website

            I have ordered sneakers on 20th of sept my order reference no is #1855765 and i have requested to exchange the product due to the size issue.
            My order has been picked up successfully on 31st october through shadowfax and even after
            Nine days its is still reflecting #pick up request sent# in my order history.
            Can you please look into the issue and let me know when the product will be delivered.
            The store is not responding to any of my queries related to this.
            Dec 10, 2017
            Complaint marked as Resolved 
            Street Style Store customer support has been notified about the posted complaint.
            Verified Support
            Nov 09, 2017
            Street Style Store Customer Care's response
            Hi Neha,

            Clearly, we have upset you, and I want you to know that getting to the bottom of this is just as important to me as it is to you.

            Please accept my apology for the time involved.

            We have generated your replacement order #1887396.

            Your details have already been forwarded to the concerned department. on a priority basis and will be dispatched very soon. We assure you that our products are worthy to wait and your cooperation and patience will be appreciated.

            Thanks
            SSS
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              S
              saga123
              from Delhi, Delhi
              Nov 9, 2017
              Resolved
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              Resolved

              no reply from the company

              Address: 751024
              Website: www.streetstylestore.com

              Sir,
              Even after mailing all my information to the company in the mail id - ([protected]@streetstylestore.com) and also on their official website, i am not getting any response from their side. If they will not return back my package in a week i need my money to be refunded. If the company happens to respond me back following is my mail id.

              Email id - rimi. [protected]@gmail.com...
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              Varunm
              from Jodhpur, Rajasthan
              Nov 9, 2017
              Resolved
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              Address: New Delhi, Delhi
              Website: Streetstylestore.com

              I had my worst experience shopping on street style store first of all the delivery was late and i received a small size. I have already requested for exchange and its been more than 10 days there’s no response from them. Please look into this and help me to get the product exchanged at the earliest.

              Order - [protected]-5205651
              Contact-[protected]
              Dec 10, 2017
              Complaint marked as Resolved 
              Street Style Store customer support has been notified about the posted complaint.
              Nov 09, 2017
              Updated by Varunm
              Ordered I’d 1827975
              Verified Support
              Nov 09, 2017
              Street Style Store Customer Care's response
              Hi Swati,

              Apologies for the inconvenience!!

              We are again arranging your pick-up from some other courier company it will take around 3-4 working days of time. Kindly be available on your phone and your address.

              Once the package will be received by our warehouse, we’ll dispatch the replacement order quickly.

              Regards
              SSS
              Nov 20, 2017
              Updated by Varunm
              I have not got any response from your end till date for the pick up of the product. I don’t not want the products anymore please take it back and refund my money asap. If in case I don’t get any response from you guys by tomorrow I’ll be taking this case further to consumer forum complaint.
              Order I’d 1827975
              Hi I had placed an order for a footwear black for size 38 for an amount of rs.524

              My bank account is debited but no order number received

              The product shows in cart itself

              Kindly do the needful
              Street Style Store Customer Care's response, Nov 9, 2017
              Verified Support
              Hi,

              We would like to tell you that without order no. we wont be able to help you out. From your attachment you have sent there is no order no. mentioned. Kindly help us in finding your order details. Kindly share your registered mobile no. or email id or if you have made the payment so please provide payment details (CCavenue Order No.).

              You can send us your order details in the following email id "[email protected]"

              Regards
              SSS
              I'm Yamini from Panipat. I ordered a month ago and made online transaction. Reference number of my order is CZPLINTEN and order number is 1830712. No reply of mails and calls and not delivered yet.Highly disappoint getting cheated from this fraud site. Anybody reading my complaint please never ever order from this site. They are fraud.
              Street Style Store Customer Care's response, Nov 9, 2017
              Verified Support
              Hi Yamini,

              Apologies for the inconvenience !!

              Your order has already been shipped from our end on 8th November. The product will be delivered to you within next 3-5 working days.

              Clearly, we have upset you, and I want you to know that getting to the bottom of this is just as important to me as it is to you.

              Please accept my apology for the time involved.

              Thank You
              SSS
              I have not got any response from your end till date for the pick up of the product. I don’t not want the products anymore please take it back and refund my money asap. If in case I don’t get any response from you guys by tomorrow I’ll be taking this case further to consumer forum complaint.
              Order I’d 1827975
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                P
                Polmy Rai
                from Mumbai, Maharashtra
                Nov 8, 2017
                Resolved
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                Resolved

                Address: New Delhi, Delhi, 110016
                Website: streetstylestore.com

                My name is sakshi rai and i had placed an order with you guys on 4th of november. I had mentioned there that the order is required urgently. By urgently, it meant that you had to make it a priority and you guys haven't shown any progress with it yet. That's very disappointing. Make it a priority and dispatch it the earliest and do show the status of my order on your dashboard. If you can't do it, do return my money as soon as possible.

                And please pick up my calls on your contact number - [protected]. If this is not your contact number, provide me the real one and do respond to me!! Please, i have been trying to contact you from every possible forum as your website as no authentic contact details!! Do reply now
                Dec 14, 2017
                Complaint marked as Resolved 
                Street Style Store customer support has been notified about the posted complaint.
                Verified Support
                Nov 11, 2017
                Street Style Store Customer Care's response
                Hi Sakshi Rai

                Please accept my sincere apologies!

                I am arranging a call back for you. They'll resolve your case on priority.If you do not get the call within 24 hours, you may contact me on my email ID sss.[protected]@gmail.com

                Thank you
                SSS
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                  A
                  Alina Shah
                  from Nagram, Uttar Pradesh
                  Nov 8, 2017
                  Resolved
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                  Resolved

                  Address: Lucknow, Uttar Pradesh, 226006
                  Website: streetstylestore.com

                  Order #1854801
                  I recieved one size shorter boots so i requested pickup and exchange. Though the boots had already been picked up and i received the message, but the return hasn't been initiated yet. Also there is no further message regarding the boots. I need it with a bigger size as requested asap!
                  The service is very slow and there is no any medium to contact you. I needed the product for an occasion and that day had been passed. I even tried to contact on the instagram, but there was no reply. This shouldn't be done with any customer. I need my product as soon as possible. Reply!!!
                  Dec 14, 2017
                  Complaint marked as Resolved 
                  Street Style Store customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 09, 2017
                  Street Style Store Customer Care's response
                  Hi Saina,

                  Clearly, we have upset you, and I want you to know that getting to the bottom of this is just as important to me as it is to you.

                  Please accept my apology for the time involved.

                  We have generated your replacement order #1887409.

                  Your details have already been forwarded to the concerned department. on a priority basis and will be dispatched very soon. We assure you that our products are worthy to wait and your cooperation and patience will be appreciated.

                  Thanks
                  SSS
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                    Charmy Parikh
                    from Mumbai, Maharashtra
                    Nov 8, 2017
                    Resolved
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                    Resolved

                    Address: Mumbai City, Maharashtra, 400067

                    Order-#1828678
                    The size of my shoes was not proper so i gave it for exchange for a bigger size on 28th oct. I have not received my shoes back till now neither any confirmation email from my side. I need to wear it for a special occassion in november. I request you to send the shoes with correct sizes as mentioned.

                    Pls pls look into and give me some confirmation from ur side
                    Dec 11, 2017
                    Complaint marked as Resolved 
                    Street Style Store customer support has been notified about the posted complaint.
                    Nov 03, 2017
                    sidhu aman27's response
                    Order ID: 1823254

                    I had placed my order on 7 oct but i still hadn't get my order and there is not even a single clue of it. i'm sick of mailing the organisations about the same. but there is no reply plus no solution.
                    plz inform me about my order
                    Nov 03, 2017
                    sidhu aman27's response
                    Order ID: 1823254

                    I had placed my order on 7 oct but i still hadn't get my order and there is not even a single clue of it. i'm sick of mailing the organisations about the same. but there is no reply plus no solution.
                    plz inform me about my order
                    Nov 03, 2017
                    sidhu aman27's response
                    plz inform me about my order
                    Verified Support
                    Nov 09, 2017
                    Street Style Store Customer Care's response
                    Hi Charmy,

                    Apologies for the inconvenience!!

                    We have generated your replacement order #1887347.

                    We marked it urgent and we will dispatch your order asap.

                    Once the order will be shipped, you will receive a mail from us.

                    In the meantime, visit our website to check what’s new. (Helpdeskhttp://www.streetstylestore.com)

                    If there is anything else we can do, let us know.


                    Streetstylestore.com
                    I had placed my order on 7 oct but i still hadn't get my order and there is not even a single clue of it. i'm sick of mailing the organisations about the same. but there is no reply plus no solution.
                    plz inform me about my order
                    Street Style Store Customer Care's response, Nov 9, 2017
                    Verified Support
                    Hi,

                    Apologies for the inconvenience !!

                    Clearly, we have upset you, and I want you to know that getting to the bottom of this is just as important to me as it is to you.

                    Please accept my apology for the time involved and unsatisfactory experience with one of the executives.

                    I am escalating the issue to the higher authorities.

                    Your details have already been forwarded to the concerned department. on a priority basis and will be dispatched very soon. We assure you that our products are worthy to wait and your cooperation and patience will be appreciated.

                    Thanks
                    SSS
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                      S
                      Sungjem
                      from Ernakulam, Kerala
                      Nov 8, 2017
                      Resolved
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                      Resolved

                      Address: 560077
                      Website: Delhi

                      Order id #1819637
                      Ordered on[protected]

                      I have paid online through ccavenue but when the delivery date arrived, they charged me with cod.
                      I have done complete payment of all the products.
                      Second attempted delivery was also cod even after submitting many complaints.
                      It has been more than one month since the order was placed.
                      The store is not responding to any of my queries related to this.
                      Dec 9, 2017
                      Complaint marked as Resolved 
                      Street Style Store customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 08, 2017
                      Street Style Store Customer Care's response
                      Hi,

                      Apologies for the inconvenience!!

                      We are forwarding your case to the concerned department. Please be rest assured, the order will be delivered to you in prepaid mode only.

                      We understand we have disappointed you, but please give us a final chance and we will try to make your experience better.

                      Thank you
                      SSS
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                        Y
                        YUVINIKA GILL
                        from Doraha, Punjab
                        Nov 8, 2017
                        Resolved
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                        Address: New Delhi, Delhi
                        Website: streetstylestore.com

                        I have ordered three top on 26th of october my order reference no is #1855520. I do not want to comment on your quality stuff because no benefit and i do not want to waste my time. It was my mistake that even after reading so many reviews about you site that i shopped from there. So no comment. You people have left with me no choice i have to keep that stuff as you not have any refund ploicy. I have just requested to exchange the product due to the size issue. My order has been picked up successfully on 4th november through shadowfax and even after four days its is still reflecting #pick up request sent# in my order history. Can you please look into the issue and let me know when the product will be delivered.
                        Dec 10, 2017
                        Complaint marked as Resolved 
                        Street Style Store customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 08, 2017
                        Street Style Store Customer Care's response
                        Hi Yuvinika,

                        Apologies !!

                        We are forwarding your case to the concerned department. Please be rest assured, the order will be delivered to you in prepaid mode only.

                        We understand we have disappointed you, but please give us a final chance and we will try to make your experience better.

                        Thank you
                        SSS
                        Verified Support
                        Nov 08, 2017
                        Street Style Store Customer Care's response
                        Hi Yuvinika,

                        Apologies for the inconvenience!!

                        Please give us time, we are arranging a call back for you within next 24-48 hours. We understand we have disappointed you a lot but please trust us we will resolve your query on priority basis and make your experience better.

                        Kindly bear us for the last time.

                        Thank You
                        SSS
                        Verified Support
                        Nov 09, 2017
                        Street Style Store Customer Care's response
                        Hi Yuvinika,

                        As per our records you might have received a mail as well as a call from one of our executive who will keep a proper follow up to resolve your query on priority basis.

                        Thank You
                        SSS
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                          Z
                          Zeby Shaikh
                          from Ahmedabad, Gujarat
                          Nov 8, 2017
                          Resolved
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                          Resolved

                          Address: Ahmedabad, Gujarat, 380055
                          Website: streetstylestore.com

                          Hey,
                          This is zeby shaikh, i placed an order on 13th october 2017, the delevery date has passed, yet not recieved the order neither is it dispatched, ive ordered thrice before but such inconvenience was not experienced, this way you people will lose your customers, the service is miserable, i want to know if you guys even remember my order, when am i gonna get it, its been a month now, queries, mails, dms are not being answered, what is going on. I want my order as soon as possible. The order reference is fwwnejkeo and tracking id is[protected].
                          Dec 13, 2017
                          Complaint marked as Resolved 
                          Street Style Store customer support has been notified about the posted complaint.
                          Nov 08, 2017
                          Updated by Zeby Shaikh
                          The order Id is #1833679, please try and resolve my issue, i need the order asap.
                          Thankyou.
                          Verified Support
                          Nov 08, 2017
                          Street Style Store Customer Care's response
                          Hi Zebi,

                          Apologies for the inconvenience!!

                          Please accept my apology for the time involved and unsatisfactory experience with one of the executives.

                          I am escalating the issue to the higher authorities and the executive responsible for such behaviour shall be taken to the task.

                          Your details have already been forwarded to the concerned department. on a priority basis and will be dispatched very soon. We assure you that our products are worthy to wait and your cooperation and patience will be appreciated.

                          Thanks
                          SSS
                          Nov 10, 2017
                          Updated by Zeby Shaikh
                          This is the second query i am posting, you guys are crossing heights of inconvenience, its miserable. I want an exact date when am i going to get the order.you guys just say that tge problem will be resolved but its overtime now. Which shopping site takes more than a month to deliver a shoe. I want an exact delivery date for my order.
                          Nov 11, 2017
                          Updated by Zeby Shaikh
                          The order id is #1833679, i want a reply asap.
                          Nov 14, 2017
                          Updated by Zeby Shaikh
                          What is happening, where is my order, if i dont get a reply i will take serious actions, atleast notify.
                          Nov 16, 2017
                          Updated by Zeby Shaikh
                          I need to talk to any customer care excutive right now, this is getting miserable day by day.
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                            K
                            Kajal Malik
                            from Kachhwa, Uttar Pradesh
                            Nov 8, 2017
                            Resolved
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                            Resolved

                            I ordered 3 tops. They are of so worst quality. Earlier there was no particular specificication regarding exchange. The product i have received, there stuff is of do bad quality and not even 10% close to what it looked like in the pic. And no body picks up the call. I don't want any exchange, i want my money back. Such a bad quality stuff. Atleast they must have specified that there is no product return and no money refund. Atleast they should pick the call. It's my first experience with this site and i would never recommend anyone to purchase from here if my problem isn't solved.
                            Dec 14, 2017
                            Complaint marked as Resolved 
                            Street Style Store customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 08, 2017
                            Street Style Store Customer Care's response
                            Hi Kajal,

                            Apologies for the inconvenience!!

                            We are forwarding your case to the concerned department. You will surely receive a mail/call from one of our executive who will resolve your case on priority basis.

                            Please bear us for the last time.

                            Thank You
                            SSS
                            Verified Support
                            Nov 09, 2017
                            Street Style Store Customer Care's response
                            Hi Kajal,

                            Once again deepest apologies !!

                            As per our records you might have received a mail as well as a call from one of our executives who will resolve your case on priority basis.

                            Please be rest assured we will resolve your case asap.

                            Thank You
                            SSS
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                              A
                              Anjum Mulani
                              from Pune, Maharashtra
                              Nov 8, 2017
                              Resolved
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                              Resolved

                              Address: New Delhi, Delhi, 110088
                              Website: sss.com

                              Hi street style store,

                              I am a customer and wanted information related to my products. I have 2 orders which for which i had raised exchange of the items for the size.
                              1. Pleasing as punch dress - size : l
                              Order reference eqzbqqybu - placed on 10/25/2017
                              Order reference #1854084
                              I had raised the request for exchange of the item for size, i want the new size to be "xl", the pickup of the previous size i. E "l" is being successfully completed, i have also received the acknowledgment of the same, whereas i don't have any information regarding when will i get my exchanged "xl" size item. I request you to update me with same asap.
                              2. Stay on pointe heels - shoe size: 37
                              Order reference aoazddrie - placed on 10/14/2017
                              Order reference #1834892
                              I had raised the request for exchange of the item for size, i want the new size to be "38", the pickup of the previous size i. E "37" is being successfully completed, however i did not received any acknowledgment for the same, also i don't have any information regarding when will i get my exchanged "38" size item. I request you to update me with same asap.

                              I have tried calling the customer care regarding the same but i no one answered my call. Please get back to me asap.
                              Dec 14, 2017
                              Complaint marked as Resolved 
                              Street Style Store customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 09, 2017
                              Street Style Store Customer Care's response
                              Hi Anjum,

                              Apologies for the inconvenience!!

                              As per our telephonic conversation, we have generated your replacement order.

                              Your details have already been forwarded to the concerned department. on a priority basis and will be dispatched very soon. We assure you that our products are worthy to wait and your cooperation and patience will be appreciated.

                              Thanks
                              SSS
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                                M
                                mani811
                                from Delhi, Delhi
                                Nov 7, 2017
                                Resolved
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                                Address: Ghaziabad, Uttar Pradesh, 201009
                                Website: www.streetatylestore.com

                                I have apply to replace my order with im the same amount as of the placed order but instead of replacing it from another product you have sended the same product.. I want to. Change this. Product #1832390.. This site is the worse site i have ever been to.. Please its a humble reqst to change it.. You guys dont even pickup your phone calls at once.. And i[censored] dont want to listn any complain then why the hell you have provided your contact no.
                                Dec 14, 2017
                                Complaint marked as Resolved 
                                Street Style Store customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 08, 2017
                                Street Style Store Customer Care's response
                                Hi Manisha,

                                Please accept my sincere apologies !!

                                We understand we have disappointed you a lot but please give us a last chance and we will make your experience a better one for you.

                                In the meantime, we are arranging a reverse pickup for your replacement order #1865581.

                                We will keep a proper follow up on your order from our end. You will surely receive a pickup confirmation mail from our end. Please be rest assured, we will resolve your query asap on priority basis.

                                Kindly bear us for the last time.

                                Thank You
                                SSS
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                                  poojagarg03
                                  from Bengaluru, Karnataka
                                  Nov 7, 2017
                                  Resolved
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                                  Hi,

                                  I have ordered one pair of wedges on 11th september, 2017 and the wedges size was big so have requested for exchange on the same day i have received the product. Its been two months since i have requested the product for exchange but it has not been delivered yet. (Reference # 1823811 and #1776994). I have called customer care multiple times but no one is picking up and have raised multiple complaints but no response. Very bad service.

                                  Can you please look into the issue and let me know when the product will be delivered asap?

                                  Thanks,
                                  Pooja garg
                                  Dec 10, 2017
                                  Complaint marked as Resolved 
                                  Street Style Store customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 08, 2017
                                  Street Style Store Customer Care's response
                                  Hi Pooja,

                                  Apologies for the inconvenience!!

                                  As per our telephonic conversation, your order is ready for dispatch. This means that we will ship your shipment in next 3-4 business days.

                                  " Pooja ", we will take a moment here to apologize. We were not able to stand by our commitment of delivering in time period of 3-21 days.

                                  We are equally disappointed here as you are. Accept our sincere apologies and we hope you will give us one more opportunity to serve you with best of products and at best possible time.

                                  If there is anything else we can do, let us know.

                                  Helpdesk
                                  Streetstylestore.com
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                                    Bhagyesh Biddable
                                    from Pune, Maharashtra
                                    Nov 7, 2017
                                    Resolved
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                                    Resolved

                                    Address: Pune, Maharashtra, 411043
                                    Website: streetstylestore.com

                                    Order reference : #1636400
                                    I had ordered a pair of black heels and the product i recieved was faulty and so i opted for replacement
                                    The replacement order was approved by the store on 22/7/2017 and replied that i will recieve the replaced product.
                                    But till date it has been 5 months and i have not received the product.
                                    Everytime i cotact them through their website email they reply me that your order has been given high priority.
                                    Nov 8, 2017
                                    Complaint marked as Resolved 
                                    The company has provided me with the voucher of the same amount in my SSS account so I can purchase something else
                                    Street Style Store customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 07, 2017
                                    Street Style Store Customer Care's response
                                    Hi Bhagyesh,

                                    Apologies !!

                                    As per our telephonic conversation,

                                    We have already issued you a credit note as your order went out of stock. The credit notes will be valid for one year. You can utilise the credit note to purchase some other product from our website.

                                    The credit notes will be available under "MY VOUCHERS" section of your SSS account.

                                    You have to apply this in the first step of the checkout process. You will have an option to input

                                    the Voucher code. Please feed the code there and press OK button or press ENTER Key.

                                    Thank you
                                    SSS

                                    P.S. - If you feel like your case has been resolved from our end, please mark this case as resolved.
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                                      A
                                      Alisha Farooqui
                                      from Delhi, Delhi
                                      Nov 7, 2017
                                      Resolved
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                                      Resolved

                                      Address: 110091
                                      Website: Streetstylestore.com

                                      My order no. Is 1793397
                                      I placed my order on 9th september 2017 and its november now. I thought you guys have improved your services. I have raised queries multiple times but you guys dont reply. There is no way to contact you. Why do you always have to exceed the expected delivery date. Sometimes you can just make us happy. I want my products to be delivered as soon as possible.
                                      Dec 9, 2017
                                      Complaint marked as Resolved 
                                      Street Style Store customer support has been notified about the posted complaint.
                                      Nov 07, 2017
                                      Updated by Alisha Farooqui
                                      Order id - 1837438
                                      I have placed my order on 15 october 2017. I have not received the products. Kindly make it fast. No response on queries too
                                      Verified Support
                                      Nov 07, 2017
                                      Street Style Store Customer Care's response
                                      Hi Alisha,

                                      Apologies !!

                                      Clearly, we have upset you, and I want you to know that getting to the bottom of this is just as important to me as it is to you.

                                      Please accept my apology for the time involved and unsatisfactory experience with one of the executives.

                                      I am escalating the issue to the higher authorities and the executive responsible for such behaviour shall be taken to the task.

                                      Your details have already been forwarded to the concerned department. on a priority basis and will be dispatched very soon. We assure you that our products are worthy to wait and your cooperation and patience will be appreciated.

                                      Expecting a positive revert.

                                      Thanks
                                      SSS
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