Street Style Store Complaints & Reviews

Address: Mumbai City, Maharashtra, 410210

Website: streetstylestore.com

My order id - 1830547
I had ordered 2 shoes on 11/10/2017 which was delivered on 25th october.. But due to size issues, i had to send it for an exchange, which was done on 27th october and i have no clue about my order ever since. Neither is the order history getting updated. I have sent too many complaints to their helpdesk which i never got a response to. I have also done full payment for the product. So not receiving the order is not what is expected.
Order invoice number - 1795355

Nov 12, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Nov 07, 2017

Updated by Shruti Anil How can you mark my complaint as resolved when i still haven't received my order?

Verified Support

Nov 08, 2017

Street Style Store Customer Care's response Hi Shruti,

Please accept our sincere apologies !!

We are forwarding your case to the concerned department on priority basis.

You will definitely receive a confirmation mail from our end regarding your replacement order.

Kindly bear us for the last time.

Thank You
SSS

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Address: New Delhi, Delhi, 390001

Website: Www.streetstylestore.com

I had ordered the product since 1 month with order no.1817632 and i hv already paid for it. If you cant deliver it on time give all the money back or i will file a case against the company. Stop exploiting consumers. And do uh people really know wat iz priority dispatch. I have registered complant 5-6 times and still you have no sense how to deal with the problem.

Dec 8, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Nov 07, 2017

Street Style Store Customer Care's response Hi Nidhi,

Apologies !!

As per our records your order has been shipped from our end on 6th November. You will receive your order within next 3-5 days.

Kindly bear us for the last time.

Thank You
SSS

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Address: Ranga Reddy, Andhra Pradesh, 500098

Website: www.streetstylestore.com

I've received my product finally after waiting for more than 3 months. I just can't explain how stupid is the quality of the product and the exchange policy is too much. I don't want to waste my money settling for such product quality. I want refund or let me order some other product. I've exchanged the product twice and i'm still waiting for my problem to be resolved. The customer support number is also unresponsive. I've got enough experience with the streetstylestore and i'm never shopping with it again. What they show and what they give is completely different. Please help me.

Nov 13, 2017

Complaint marked as Resolved

As per request they have returned my money in form of credits. I had to buy another product.

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Nov 07, 2017

Street Style Store Customer Care's response Hi,

Please accept my sincere apologies !!

We have forwarded your case to the concerned department. You will surely get a call from our end within next 24-48 hours. Please bear us for the last time.

Thank You
SSS

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Address: 122010

My product id : #1879064, i had made only payment with some promocode, that is why, payment get failure. ad this site didn't have any contact details either.

website : streetstylestore.com
No email confirmation ad no tracking details.. gst is added on MRP.

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Address: New Delhi, Delhi

Website: www.streetstylestore.com

Order number 1828396has not been shipped, it's been about a month now!
I have tried to contact them so many times but no one is responding to my emails, calls, facebook messages and instagram messages /comments also.
I am extremely frustrated with the kind of customer service that they have.
The least i expect is timely shipping and a response if i am repeatedly contacting them!!!
Need an update asap

Dec 8, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Nov 07, 2017

Street Style Store Customer Care's response Hi Nidhi,

Clearly, we have upset you, and I want you to know that getting to the bottom of this is just as important to me as it is to you.

Please accept my apology for the time involved and unsatisfactory experience with one of the executives.

I am escalating the issue to the higher authorities and the executive responsible for such behaviour shall be taken to the task.

Your details have already been forwarded to the concerned department. on a priority basis and will be dispatched very soon. We assure you that our products are worthy to wait and your cooperation and patience will be appreciated.

Thanks
SSS

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Anni pradhan

from Coimbatore, Tamil Nadu

Nov 7, 2017

[protected]

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I have order 2 shoes in combo. But i have get only one that's was also wrong have i have order pink and nevy blue sneakers and i have got black sneakers. I want to return contact as soon as possible. You are satisfying the customer... I have order first time in first time you are unable to satisfies custimer need. I want myy shoes which i have order as soon as possible.
Contact-[protected]

Dec 8, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Nov 07, 2017

Street Style Store Customer Care's response Hi,

Please accept my sincere apologies !!

We have forwarded your case to the concerned department. You will surely get a call from our end within next 24-48 hours. Please bear us for the last time.

Thank You
SSS

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Address: 751024

Website: streetstylestore.com

Sir,
This is to bring into your notice that i, sagarika das have been trying to contact street style store regarding delivery of the exchanged item but couldnt connect with them. I had placed a return request on 26th oct 2017 and handed over my package on 27th oct 2017 but it has been 10 days i have not received and information regarding my package sent nor have received the exchanged material (Pink sneaker shoes). Please look into the matter or pay back the required amount.

Dec 10, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Nov 06, 2017

Street Style Store Customer Care's response Hi Sagarika,

Apologies for the inconvenience!!

Just mail us your order number or email id that you used while registering with us or even your registered contact number will solve the problem.

We will wait for your revert.

If there is anything else we can do, let us know.

Helpdesk
Streetstylestore.com

Nov 09, 2017

Updated by saga123 I have mailed my information to your helpdesk ([protected]@streetstylestore.com) and haven't received a single reply, even I tried calling customer care ([protected]) but no one is responding.

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Anjanaprem1

from Hyderabad, Telangana

Nov 6, 2017

Hi team,
Yesterday I placed order for 3 tops worth 999.1049 was deducted from my account but still the items remain in the cart without any order details or confirmation email.Please resolve issue asap.

Thanks
Anjana

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Address: New Delhi, Delhi, 600003

Website: Street style shopping.

I ordered a pant and those pants are very transparent. Can you please change at least the colour of my pants so that i can wear it? The pants which i have ordered is see through and i can't wear those and go out anywhere. The policy which you have is very bad. You should have mentioned in the description that those pants are transparent. Orelse i wouldn't have ordered it itself.

Dec 9, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Nov 06, 2017

Street Style Store Customer Care's response Hi,

Apologies for the inconvenience!!

We have forwarded your case to the concerned department. Please be rest assured one of our executives will surely call you and resolve your query on priority basis.

Thank You
SSS

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Address: New Delhi, Delhi, 110025

Website: Streetstylestore.com

Hi, this is me again.
I am really pissed off with you guys. If this is your service then i surely won’t recommend anyone to buy anything from sss. It’s just pathetic. My order 1794624, order reference wxymyatqe, placed on 19/09/2017 which was split has not been shipped yet. It’s been more than 1 month now. You said you have marked it as a priority but i don’t think you guys know the meaning of priority.
If you don’t have the shoes then simply return my money. Becoz now this is too much. I won’t accept this now. Or ship my shoes right away.

Dec 17, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Nov 07, 2017

Street Style Store Customer Care's response Hi Ayesha Tausif

Please accept my sincere apologies!

As per telephonic conversation we will dispatch your order within next 2 working days.

Thank you
SSS

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T

tanushi goel

from New Delhi, Delhi

Nov 6, 2017

I have received my shoes. And app dose not have updated I need to replace the size

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Street Style Store Customer Care's response, Nov 7, 2017

Verified Support

Hi

Please accept my sincere apologies!

Kindly share your concerned order ID/registered email ID/registered phone number on my email ID i.e. [email protected] so that I can look into the matter and resolve the issue. I shall expedite the process.

Thank you
SSS

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Address: 110088

Website: Streetstylestore.com

First deliver wrong size then request rage for exchange so again deliver wrong item now I want rage a request for exchange it because I was not order it, it’s incorrect item but no one response me from there side
Please please if some one help me for this issue, now I am frustrated and now I want my money back because they are unable to give services
My email Id [protected]@gmail.com
Request number:1813495
Mobile number: [protected]

Dec 7, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Nov 06, 2017

Street Style Store Customer Care's response Hi Komal,

Apologies !!

Your case has already been forwarded to the concerned department. You will surely get a call from one of our executives who will resolve your case on priority basis.

Thank You
SSS

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Address: 411033

Hi my name is shruti
I placed an order today with streetstylestore and the payment is deducted but the items are still in the cart, and it doesnt even allow to raise complaint on the website
Please process the order or refund money
The offer was promoted. On facebook, it was the 999/- and amount deducted is 1154
From card at 7:20pm
They dnt even have a phone number to call or even write to them

Dec 9, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Nov 06, 2017

Street Style Store Customer Care's response Hi Shruti,

Greetings of the day!!

Please share your registered mobile no or registered email id so that we can check and resolve your query on priority basis.

Apologies for the inconvenience!!

Thank You
SSS

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tanushi goel

from New Delhi, Delhi

Nov 6, 2017

I have received my shoes. And app dose not have updated I need to replace the size

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Street Style Store Customer Care's response, Nov 13, 2017

Verified Support

Hi

Please accept my sincere apologies!

Kindly share your concerned order ID/registered email ID/registered phone number on my email ID i.e. [email protected] so that I can look into the matter and resolve the issue. I shall expedite the process.

Thank you
SSS

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Order id - 1827516
Invoice no. - 1792397
Order - kpteydleh placed on 9th october 2017. Its been a month since i have placed the order but its not yet delivered. The payment is already done and it was supposed to get delivered by 31.10.17. The service is pathetic. No proper tracking option is available and no proper status of the order is given by them. I have called numerous time no one picks the call. I have mailed them but it does not get delivered. Completely no response from their side. I either want my money back or the product delivered as soon aspossible. I request you to please look into the matter and solve it as soon as possible.

Dec 14, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Nov 07, 2017

Street Style Store Customer Care's response Hi Ankita,

Please accept my sincere apologies !!

As per your mail and availability of products, we have split your order. The order #1827516 having the product "Take your kick Platform Heels" is shipped from our end on 7th of November. You will receive the products within next 3-5 days.

Regarding the product "Simple Aesthetic heels Black" in the order #1880808, Clearly, we have upset you, and I want you to know that getting to the bottom of this is just as important to me as it is to you.

Please accept my apology for the time involved and unsatisfactory experience with one of the executives.

I am escalating the issue to the higher authorities and the executive responsible for such behaviour shall be taken to the task.

Kindly let me know if you want the same products ordered by you so that I can confirm the order and will make it dispatch at the earliest. I realize the wait you encountered was an inconvenience. We'll make a note on your record and ensure that this doesn't happen again.

Expecting a positive revert.

Thanks
SSS

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Address: Pune, Maharashtra, 411045

Hi,

I have not recieved my order .
Order reference - #1843200
Date - 10/19/2017. Amount paid is - Rs 1, 154
Its almost a momnth, but still I am not able to track the order nor on company website customer care number is available.
Really its pathetic website.

Help me out in this matter

Dec 19, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Nov 04, 2017

Updated by Pallavik147 Still not received my order form one month

Verified Support

Nov 15, 2017

Street Style Store Customer Care's response Hi Pallavi mirashi

Please accept my sincere apologies!

As per our record your order #1843200 has been delivered at given address on date 13 Nov 2017.

Note : If your case is resolved to your satisfaction then I request you to mark this complaint as resolved.

Thank you
SSS

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Website: www.streetstylestore.com

I placed my order on 29th september, worth rs 1154, and i have not got any confirmation or assurance about when it'll be delivered.

I have written to them several times asking about this, and have got no reply from anybody. There is no contact number provided either for me to call.

I need to know when i'll get the order, or even a refund is fine.

Dec 6, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Nov 04, 2017

Street Style Store Customer Care's response Hi Shamna,

Apologies for the inconvenience!!

To be honest, we also don't like our customers to be waiting for the orders. However, we are a start up and have got our own manufacturing so, we are struggling in terms of production and delivery. We are working on this feedback already and hopefully, it will be sorted out soon.

Your details have already been forwarded to the concerned department. on a priority basis and will be dispatched very soon. We assure you that our products are worthy to wait and your cooperation and patience will be appreciated.

Thanks
SSS

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I ordered shoes from sss which was one size bigger to me so i applied for exchange. Shadowfax company guy came and took my shoes for exchange but now i'm not getting any reply neither from shadowfax, nor from sss. It's showing no exchange applied. How much time will it take? I have already paid the amount of my shoes. I want an immediate reply from sss. Or i want my cash back!

Dec 5, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Nov 04, 2017

Street Style Store Customer Care's response Hi Sayali,

Apologies for the inconvenience !!

As per your last mail regarding the exchange and reverse pickup, once the package will be received by our warehouse, we’ll dispatch the replacement order quickly.

Thank you.
With regards
SSS.

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Address: Gurgaon, Haryana, 122001

Website: Streetstylestore.com

My order id is: 1829812
I ordered an item "cozy meets chic flat" footwear. However, it does not fit me properly. The shoe size is correct but the ankle strap is not. It is way loose and the only thing that can hold my foot is that ankle strap but unfortunately it is not correct as per my foot size. My foot keeps on slipping through it.
And i am unable to find any source through which i could contact them and inform them about the issue i'm facing.
Sss please fix the item. I had to place an exchange for this item so that you can provide me another piece which fits perfectly. Else the product is a complete waste for me and i'm never buying anything else from your website nor am i gonna refer to anyone.

Nov 23, 2017

Complaint marked as Resolved

They contacted me and we discussed the issue. They replaced the defective footwear with another and credited me the amount for the footwears I didn't keep as vouchers on my SSS account.

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Nov 04, 2017

Street Style Store Customer Care's response Hi Deeksha,

Apologies for the inconvenience !!

We have forwarded your case to the concerned department. Some one from one of our executive will surely call you and resolve your case on priority basis.

Kindly bear us for the last time.

Thank You
SSS

Nov 05, 2017

Updated by Deeksha Balain No one called me yet. How long will you guys take?
You don't even answer my queries on email.
Also there's no update regarding the product I returned.

Verified Support

Nov 06, 2017

Street Style Store Customer Care's response Hi Deeksha,

You must be knowing that the revert on your mail went on Saturday, and the next day was Sunday. Kindly be a little patient and be rest assured we will resolve your query asap.

Thank You
SSS

Nov 10, 2017

Updated by Deeksha Balain Hello SSS,
I am unable to contact you for any further queries. I got a call from you and everything was discussed and you guys told me to revert back on the mail that you sent me.
However, you didn't reply back to me for my queries that I had.
Also, the phone number through which I got a call is switched off.
Please hear me up so that I can mark this complaint as resolved here, as soon as possible.

Nov 23, 2017

Updated by Deeksha Balain My complaint has been resolved now.
Thank you SSS :)

Verified Support

Nov 29, 2017

Street Style Store Customer Care's response Hi Deeksha Balain

If your query has been resolved kindly mark resolved on it.

Thank You
SSS

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently .

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Deeksha Balain

from Delhi, Delhi

Nov 5, 2017

No one called me yet. How long will you guys take?
You don't even answer my queries on email.
Also there's no update regarding the product I returned.

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Street Style Store Customer Care's response, Nov 29, 2017

Verified Support

Hi Deeksha Balain,

If your query has been resolved kindly mark resolved on it.

Thank You
SSS

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently .

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Address: 380015

Website: www.street style store.com

Need. Urgent reply n replacement of defective piece received. I m very much sad to see such a service. Thr is no such online service seen tough fr replacement. N that to fr your faulty products u charge also. Plz replace it as soon as possible. Otherwise vl nvr think fr buying from your. Shop again nor suggest anyone fr the same. Hddktdkhxkxjtdmgxmgxxmhxjtgmxitdjgzkhdtkdmxktxgmxjtxmgxjtxktxmgxkxgmzmgxkgxkgxmg...⇄

Dec 6, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Nov 04, 2017

Street Style Store Customer Care's response Hi Jasmin,

Apologies for the inconvenience !!

We have forwarded your case to the concerned department. Some one from one of our executive will surely call you and resolve your case on priority basis.

Kindly bear us for the last time.

Thank You
SSS

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I received my order on 30 october 2017 since then i’m trying to place a replacement or exchange but in ‘my account’ section it shows that the product is still under process and there is no replacement option. I tried contacting sss through mails since then but haven’t received a single response from their side. The product i received are in such bad condition with horrible finishing and feels like its from a really old stock. It doesn’t even match with the description provided. I would like to exchange the product with some better produch of similar cost. Or else i’m never going to buy from sss in future ever again.

Dec 5, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Nov 04, 2017

Street Style Store Customer Care's response Hi Kajal,

Apologies for the inconvenience !!

We have forwarded your case to the concerned department. Some one from one of our executive will surely call you and resolve your case on priority basis.

Kindly bear us for the last time.

Thank You
SSS

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Address: New Delhi, Delhi, 110067

Website: streetstylestore.com

I had ordered my shoes in jodhpur Rajasthan, 342001 and want to exchange the product but i have shifted to delhi. 110067 please pick up the order from my new address which i have updated on my account. My order reference number is #1794608.
I am very upset with my first order with SSS kindly look into the matter as soon as possible.

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Website: Streetstylestore.com

Its already been a month since i have placed the order and earlier the expected date for delivery was showing 30th oct'17 but now no such information is available and even after leaving consecutive queries i have not received any response from the company. Please help me out with the same and kindly tell me about the latest status. The same problem is with another order number also (Order no. 1827455)

Dec 6, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Nov 04, 2017

Street Style Store Customer Care's response Hi Sakshi,

Apologies for the inconvenience!!

This mail is regarding the orders #1827455 and #1827480.

To be honest, we also don't like our customers to be waiting for the orders. However, we are a start up and have got our own manufacturing so, we are struggling in terms of production and delivery. We are working on this feedback already and hopefully, it will be sorted out soon.

Your details have already been forwarded to the concerned department. on a priority basis and will be dispatched very soon. We assure you that our products are worthy to wait and your cooperation and patience will be appreciated.

Thanks
SSS

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Sakshi96

from Gurgaon, Haryana

Nov 5, 2017

I understand that you are a startup but dont you think so it is a right of a costumer to be informed about the status atleast . It would be better if you could provide me with an estimate date of delivery

Street Style Store Complaints & Reviews

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Street Style Store reviews & complaints page 131

no whereabouts of the order which was sent for an exchange.

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trustless company

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quality is so pathetic

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I had to cancel my order

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order number 1828396

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about shoes

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not received the placed order

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tie waist wide leg vintage pants - pink

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product not shipped yet 2

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incorrect item

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payment deducted but order not placed

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2 shoes

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non-delivery of the product

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order delivery not done

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shoes returns and exchange with sss

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poor shoe fit and exchange service

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defect piece

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order id: 1783197 replacement issue

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my exchange of shoes

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order not delivered no. 1827480

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