| Address: New Delhi, Delhi, 110088 |
| Website: streetstylestore.com |
I am posting this complaint after close to two months of follow ups with sss..
This came as a shocker to me cause i have been a regular customer for over 2 years now, and yet you would do such a thing..
It all started in september when i decided to buy 4 pairs of shoes on sss, and placed a prepaid order..
It is now november, and despite multiple follow ups, i have no information about the first order (2 pairs), whereas the second order (Other 2 pairs) was wrongly sent as cash on delivery, and despite multiple emails with screenshots attached proving the payment is complete, no attempt was made by sss to rectify the error..
Initially, i atleast got an email response assuring me the issue is being looked into, and now, all i get are delivery failure notifications..
I have even tried to reach out to all the phone numbers mentioned on google, including rimjin deka's (Ceo) mobile number.. Either they are not reachable, or noone answers..
It is indeed very wrong to treat a regular customer who has been frequently purchasing shoes in this manner..
Please provide a refund, or deliver the shoes within the next week
Dec 5, 2017
Complaint marked as Resolved
Street Style Store customer support has been notified about the posted complaint.
Nov 03, 2017
Updated by Aradhana Prakash I placed a prepaid order for two pairs of shoes on 25th September, and still not received them..
Please deliver the products or provide refund..
Verified Support
Nov 04, 2017
Street Style Store Customer Care's response Hi Aradhna,
Apologies for the inconvenience!!
We have already forwarded your case to the concerned department. You will get a call from one of our executive who will resolve your case on priority basis.
Thank you
SSS
Yesterday I placed order for 3 tops worth 999.1049 was deducted from my account but still the items remain in the cart without any order details or confirmation email.Please resolve issue asap.
Thanks
Anjana