Street Style Store Complaints & Reviews

Address: 400709

Ordered a product received a different size more than 1 month not yet replaced such a poor service assigning complaint again and again but not a single reply at all no phone numbers nothing given a wrong number 2 product price more than 1000 at least they can give a reply but giving a automated reply such a poor services showing many things but no reply fed up with the product : (: (: (More than 1000 rs product : (

View replies

S

Sowmya KP

from Tirupati, Andhra Pradesh

Sep 26, 2017

I made an exchange of my flats to different size a week ago..But still I did not get the delivery yet .My order Id #1773750.. I exchanged my size from 42 to 39 size..

Reply

S

Sowmya KP

from Tirupati, Andhra Pradesh

Sep 29, 2017

Please send the product r else turn the money back...It's been so long time making a exchange
When r u going to send it ..Please me the exact information my order id :1773750

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Panchkula, Haryana, 134116

Website: SSS

I ordered this product n 4th august and when i entered the pin code to check for delivery it showed 7-21 days for which i was okay with. I received this order after 49 days and i was not even updated with any reason. By the time i had already bought a new product, a white shoes (Thinking that there must have been some problem in my order). After 49 days now one fine day i receive this order which i had even forgot. Your replacement policy says that you can replace size in the same product but that makes no sense. I would like to replace order with same size but different product so that i can use it. I would appreciate if you help me out with this. I would have not complaint it the product would have reached me on time or probably took one month. I would request you to exchange it with some other product with same amount or higher.

Oct 28, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2017

Street Style Store Customer Care's response Hi Sugam,

A good note for you as with this mail your exchange process starts for order #1696661. Before we proceed, some technical information for you here.

With the end of this mail, we will initiate your pick up of the products. The pick-up will take "2-4" working days. Once product is picked up from your address, you may revert us on the '[protected]@streetstylestore.com' confirming that the pick-up is done.

“Sugam", this is how the whole process will go and we understand this is little complex. Please be patient and we will do our best to conclude it smoothly.

Note: Since the courier used for reverse pick-ups is a third party service we request you to collect proof of acceptance slip from the courier guy. This will serve as evidence that the goods were picked from you.

Thank You.
Streetstylestore.com

View replies

G

geetthkr27

from Jalalpur, Gujarat

Sep 26, 2017

Shoes size change krna per replace order confrm.no ho raha na to koi contact no ...mera order shoes h jiska size bada h mujhe 38 ya 37 chahiye per ab tak replace krne per koi response ni mila na ye cnfrm hua h ki order replace hoga b ya ni ...or na hi koi...contact details h ordee id 1758203 please reply

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Jaipur, Rajasthan, 302017

Website: streetstylestore.com

I have placed an order for a sandal on 07/10/2017 ad my order reference is #1645972. Its 24th of september 2017, and i haven received my order yet.
And when i have filed a ticket for that on there customer care they are saying my order is delivered, where as there is no tracking number or any details of the delivery mode.
They everytime have issues in delivery and how can they lie that the product s delivered where as they dont have any delivery details too.
I want my order or i want my money refund, they have charged delivery amount also, and they are faking up everything.

Oct 31, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2017

Street Style Store Customer Care's response Hi Chhavi Thomas,

Thank you for shopping with streetstylestore.com. We are glad and we hope you will be happy too once you receive our products.

We are coordinating with the courier company and we are arranging a proof of delivery for your order, And it will take 7-10 days.

Thank you.
SSS

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I have ordered 3 heels on 1 august 2017 and it’s 24 september 2017 now and i haven’t received my products yet! When i messaged sss, i received mails saying it will be get delivered in 3-5 days and it’s been ages to that now as well. Just let me know are you going to deliver my products or not? And if yes, please provide me an exact date.

My order id is: 1692015

Oct 31, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2017

Street Style Store Customer Care's response Hi Shubhi,

Apologies for the inconvenience caused to you.

Just a quick update in regard to your query about the delivery of your order#1692015. The shipment has been sent for delivery on "09/25/2017 " by the courier service "Delhivery".

We wish to deliver in next 2-3 working days . Here is your tracking number:[protected]. Please click on the link to track the same.

www.delhivery.com

In the meantime visit out website to check whats new. (http://www.streetstylestore.com)

If there is anything else we can do, let us know.

Helpdesk
Streetstylestore.com

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Website: Streetstylestore.com

Order no. #1727315
Exchange request submitted and pickup done more than a month ago. Still have not received my shoes.
No revert on facebook page query messages and email complaints.
Only response i got from them was "we have registered your complaint, please don't raise more complaints".
I hope someone will revert here atleast.

I have raised multiple complaints on their website and facebook page in the last 3 weeks. Still no response.

Oct 31, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2017

Street Style Store Customer Care's response Hi Amrita Misra,

Apologies for the inconvenience,

We would like to update you regarding your order query, we are really sorry for the delay in your shipment, but we will definitely do our level best to deliver your order as soon as we can.

To be honest, we also don't like our customers to be waiting for the orders. However, we are a start up and have got our own manufacturing so, we are struggling in terms of production and delivery. We are working on this feedback already and hopefully, it will be sorted out soon

We are equally disappointed here as you are. Accept our sincere apologies and we hope you will give us one more opportunity to serve you with best of products and at best possible time.

If there is anything else we can do, let us know.

Thank you.

Oct 06, 2017

Updated by AmritaMisra Even after 6 weeks, literally nothing received from your end. I am not even informed about whether the product has been shipped or not, moreover will it ever be shipped. Please cancel the order and refund my money. You can keep the shoes with yourself only (anyway you have kept it for 6 weeks).

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi

Website: Streetstylestore.com

I have ordered 4 pair of shoes from streetcatyle store on 20 th aug 2017. I have paid rs 1663/- through online payment at their portal. Till today i have not recived my order, no communications from web site upon asking the satus. I have wrote several messages to them but nobody replies. I want my miney back now. Please do the needful.
Order id - 1731687

Oct 30, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2017

Street Style Store Customer Care's response Hi Akanksha,

We would like to update you regarding your order query, we are really sorry for the delay in your shipment, but we will definitely do our level best to deliver your order as soon as we can.

To be honest, we also don't like our customers to be waiting for the orders. However, we are a start up and have got our own manufacturing so, we are struggling in terms of production and delivery. We are working on this feedback already and hopefully, it will be sorted out soon

We are equally disappointed here as you are. Accept our sincere apologies and we hope you will give us one more opportunity to serve you with best of products and at best possible time.

Note : We do not have any refund policy is clearly mention on our website.

If there is anything else we can do, let us know.

Thank you.

Sep 27, 2017

Updated by Akankshaw You dont dispatch the stuff we ordered, you dont refund the money. Then what do i do????
I dont want any apology. I want my miney back. It has been the worst experience shopping with you.
By the way, what is your definition of ''as soon as''?
Your website also clearly mentions that - products will be delivered within 3 to 21 days. What about this statement??

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Jaipur, Rajasthan, 302020

The product which we ordered is totally different from which we get. We request you to proceed our request as soon as possible.The product is totally different and it looks like second hand product.We need our money back or the exchange of it. As per your policy you don't change product but the product is totally different and we haven't got correct product We have paided to much and it is your mistake.So we kindly request you to look after our issue as it is your company mistake and we atleast want the correct product or have the option to exchange. Kindly take our issue seriously if we not we will complain for the website. We are requesting you very politly.

Oct 31, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2017

Street Style Store Customer Care's response Hi Bhavika jaisinghani,

This is to inform you that we are arranging a call from our customer care representative and you will get a call within next 24 hours.

Thank you.
SSS

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I had purchased three pairs of shoes from this website which promises an exchange in case the size ordered is incorrect. Instead of ordering my usual size, i trusted the website's size chart and ordered accordingly, which turned out to be completely wrong and the shoes were one size smaller. As per the website's instructions, there is supposed to be an exchange option on the orders page after the order has been shipped. But in reality, there is no such option.in fact, there is no exchange option anywhere on the website. When i wrote to the customer care, they gave me the same incorrect instructions. After pointing it out to them, i got no reply. After following up multiple times, they still haven't responded. The exchange window is already complete and it seems that my rs. 1, 099 has gone down the drain, as it doesn't appear that this company values its customers. Please help.

Nov 2, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 23, 2017

Street Style Store Customer Care's response Hi Feyha Tejani,

This is to inform you that we have some automation process running to make the exchange process easy for our customers and it may take some time.

Apologies for inconvenience Caused! I'm arranging your reverse pick up again it will be done in next 2 days . Further I would request you to please provide us That much time.

If there is anything else I can do just let me know!

Thanks
SSS

Sep 24, 2017

Updated by Feyha Thank you for your assistance. But where do I mention what size I want? It's an exchange after all. For you information, I'll mention it right here:
Sweet as you flats Marsala: Exchange to size 36.
Sling Back Triple Band Flats: Exchange to size 37.
Please confirm that y'all have noted the sizes I require.
Thanks.

Sep 24, 2017

Updated by Feyha Hi,
As mentioned in the above comment, I wanted to exchange only two pairs of shoes, but the delivery man had been given instructions for three pairs, due to which he refused to take the reverse pickup. Kindly communicate the same to them and arrange for a reverse pickup at the earliest.
Thanks.

Sep 26, 2017

Updated by Feyha The delivery person arrived today at my residence for a reverse pickup of the two pairs of shoes that I want to exchange. But he refused to furnish a receipt acknowledging the pickup. What kind of a company is this? When I asked for one, he said the company does not provide receipts, which is obviously a lie, since I confirmed with the company myself, and they agreed to providing a receipt. In such a case, I would obviously hesitate to hand over the products to the delivery person. I request you to look into this matter and arrange a legitimate reverse pickup. Thanks.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi

Website: www.streetstylestore.com

I ordered combo of 3 tops worth Rs 1049 on 9 the September 2017. The company even not provide me any tracking number or any information about delivery of product. Even mailing my complain on help desk they didn't give any response.
Either deliver my product on time or cancel it Nd give my money back. Please take the action for this.

Oct 29, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2017

Street Style Store Customer Care's response Hi Tanya,

We are really sorry for the inconvenience.

We would like to inform you that we are shipping your order today and it will take 4-6 working days to reach you and you will also receive a E-mail with the tracking details for the same.

Thank You.
SSS

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Guntur, Andhra Pradesh

I ordered a pair of shoes. And the status was shown as priority dispatch. But i didn't receive my shoes till now. No response from your side. I sent so many mails to you. But there is no reply. How irresponsible you are to the customers? Please tell me something about the delivery. The shipping date is beyond to that you have mentioned. So please do something. My case id is 160993

Oct 23, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 22, 2017

Street Style Store Customer Care's response Hi Chandralekha,

We would like to update you regarding your order query, we are really sorry for the delay in your shipment, but we will definitely do our level best to deliver your order as soon as we can.

To be honest, we also don't like our customers to be waiting for the orders. However, we are struggling in terms of production and delivery. We are working on this feedback already and hopefully, it will be sorted out soon

We are equally disappointed here as you are. Accept our sincere apologies and we hope you will give us one more opportunity to serve you with best of products and at best possible time.

If there is anything else we can do, let us know.

Thank you.

View replies

C

ChandralekhaCh

from Kasaragod, Kerala

Sep 22, 2017

That's okay .And please let us know the notifications regarding the delivery time to time.we are very much worried about our order.Hope you understand.
Thanking You

Reply

S

sidhu aman27

from Ludhiana, Punjab

Oct 27, 2017

i had place my order on 7 oct but its not being deliver yet. there is no clue of it and its not even shipped yet.
can you guys plz tell my the status of my order. my order reference is 1823254

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

This is one of the useless websites i have seen. I have ordered a product on this website and i have still not received the product. It is been a month. And the payment has been made as well.. I have raised several concerns, yet no response was given! I suggest no one to use this useless website. I have received no response on the calls as well. No one picks up the call.

Street Style Store customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Hyderabad, Andhra Pradesh, 500081

With reference to my order id: 1734463, 1734448
Order placed on 08/21/2017
I have paid rs 1, 059/- for one order through card. I have not yet received the product yet. When i login to my sss account i do not find any tracking number as well. Regularly raising query in their website. No response. No contact number available on website. Very bad service. You don't even respond properly.

Street Style Store customer support has been notified about the posted complaint.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I placed an order on 1st september. So far it hasn’t even been dispatched and these guys neither revert to messages nor pick up calls. Worst site ever! I want my refund as soon as possible.
Even though i put this complaint 2 days back i still haven’t received any reply regarding my compaint from the same site. I want my refund asap and i need this to be looked upon.

Oct 30, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2017

Street Style Store Customer Care's response Hi Kanika Mehra,

We would like to update you regarding your order query, we are really sorry for the delay in your shipment, but we will definitely do our level best to deliver your order as soon as we can.

To be honest, we also don't like our customers to be waiting for the orders. However, we are a start up and have got our own manufacturing so, we are struggling in terms of production and delivery. We are working on this feedback already and hopefully, it will be sorted out soon

We are equally disappointed here as you are. Accept our sincere apologies and we hope you will give us one more opportunity to serve you with best of products and at best possible time.

Note : We do not have any refund policy is clearly mention on our website.

If there is anything else we can do, let us know.

Thank you

Sep 27, 2017

Updated by Kanika93 Your site has also mentioned that the product will be delivered by 22nd september 2017. Since clearly the product still hasn’t been dispatched, it is a violation of whatever is written on your site
So I don’t care if your site shows that you have a refund policy or not, i need my refund as soon as possible. I do not care about your products and i do not wish to receive your product anymore.

View replies

A

A Shi MagAr

from Dehra Dun, Uttarakhand

Sep 25, 2017

Pls pls... Put an cash on delivery option... I dont have debit cards... I like all ur product most of them I want to buy bt can't... Plz

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

Website: streetstylestore.com

I ordered 4 products and it has not been delivered yet.
I have asked so many times about the update but no reply came from SSS end. Tickets are raised and it is still open.

They don't even have courtesy to update customer in tickets raised by customers.

They don't have customer phone number to enquire.

Oct 31, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 28, 2017

Street Style Store Customer Care's response Hi " Neha "

An update on your query regarding the order with streetstylestore.com. Your order #1756783 is ready for dispatch. This means that your shipment will be ship today and your Order #1712976 has already been shipped on 09/26/2017.

" Neha ", we will take a moment here to apologize. We were not able to stand by our commitment of delivering in time period of 3-21 days. We are equally disappointed here as you are. Accept our sincere apologies and we hope you will give us one more opportunity to serve you with best of products and at best possible time.

You can track your order by clicking the link bellow.

Order #[protected] Tracking Number - csss17P027006, Tracking Link - http://onlinexpress.co.in/form/track-shipment/ .

Order #[protected] Tracking details will be updated once we ship this order and you will get an E-mail with the tracking details.

If there is anything else we can do, let us know.

Helpdesk
Streetstylestore.com

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

I wish to replace order no #1752625, but your site doesn't seem to be allowing me to click on the button "replace" and it has been 2 days already and you people follow a 7 days return policy. Is this a way of cheating people. Also, your site never replies to messages. The number given is also unresponsive. As an online shopping site, i would request you to at least provide a customer service number or maybe an email id. It becomes difficult to trust sites which do not respond on time. Also, you site takes over 15 days to update the tracking number, which again raises eyebrows. I hope my shoes get replaced soon, else i will not hesitate to sue streetstylestore.

Nov 1, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 22, 2017

Street Style Store Customer Care's response Hi Dear,

Now, you may initiate your exchange yourself. Here is the link to understand how it works.

http://streetstylestore.com/index.php?id_cms=7&controller=cms

When you follow the mentioned steps, your pick up will be arranged and it'll be attempted in next 2-4 days.
Once the pick-up is done and we receive the products in our warehouse, the credit note/replacement order will be made as per your selection you made while you initiated the exchange.

If there is anything else, do let us know. We'll be happy to sail you through.

Thank You.
Streetstylestore.com

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 560037

Website: streetstylestore.com

I received an incorrect Item and when I raised a return request, even that was not answer.

Dec 3, 2017

Complaint marked as Resolved

Oct 11, 2017

Updated by AnushaNaik Are you ever going to reply?

Verified Support

Oct 31, 2017

Street Style Store Customer Care's response Hi Anusha,

This is to inform you that we are arranging a call for you our customer care representative will call you within 24 hours.

Thank you.
SSS

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 781009

Website: Street style store

I ordered twice for the first order i rec confirmation as well as the shipped email but now till now i did not rec the parcel n i need to change my contact no for the shipping how to change it? I have tried contacting but all provided no are fake. Give me my money back plz help me to chsnge my contact no and recieve both my orders safly without any further delay

Oct 28, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 22, 2017

Street Style Store Customer Care's response Hi Aisha,

I would like to inform you that we tried to contact you several times but your contact number is not contactable.We had word with your mother and provided her number to our courier partners, your order will be deliver today .

Thank you.
SSS

View replies

F

Farhat Afreen

from Bengaluru, Karnataka

Sep 22, 2017

Yesterday i placed order for 2 heels at rs 899 and my money got deducyed but till now i havent got any update about my lroduct.please refund my money back as i have placed another order on COD

Reply

H

hetz96

from Delhi, Delhi

Sep 22, 2017

i have placed an order on 8/8/17. My expected delivery date was 14/9/17 but still not delivered. I complained 3 times but got no response in return.You people should have atleast that much courtesy to revert back to your customers.I am very disappointed with sss online.Careless people

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

I ordered 3 pairs of shoes in the month of june.. You 1 it after 20 days. And at that time i was not available in the city so your representative made itrefused to recieve. I have selected it for redispatch but it hasnt arrived yet. And no show from your side. I havr paid online. I want refund of my money for that. Otherwise i will sue you soon.
You are cheating people.

Oct 30, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 23, 2017

Street Style Store Customer Care's response Hi Neelima Agarwal,

We have initiated your refund request to the accounts department. It will take "7" days for the refund to complete.

Hope this will be not our last conversation and you will order with us once again.And we assure you, we will go extra mile to give you best of services. Its just that we got unlucky this time.

If there is anything else we can do, let us know.

Helpdesk
Streetstylestore.com

View replies

C

Chinu Salam

from Mumbai, Maharashtra

Sep 22, 2017

I have ordered items on[protected] done online payment, order no NVLJHRXSR but till now my status is payment accepted only, they have not shipped and I tried contacting them through mail there is no reply I don't know wats wrong with the service, I didn't had issues in my previous orders but something is wrong now, please help if you can

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Website: streetstylestore.com

I ordered a pair of sandals from this website they delivered it in almost 15 days but the product was small in size so i tried to replace it with a bigger size!! They took the product back but its more than a month now i haven't received my order. Infact i emailed them about fifteen days back they said they have priority dispatched it but then also i still havn't received it!! Now i keep emailing and getting no replies.. If you don't want to send the product ok but aleast return my money!!! Plus they don't even have a customer care number to call also.. So stuck with this stupid website. Will definitely file for consumer forum of i don't get my product in the coming ten days!!

Oct 30, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 23, 2017

Street Style Store Customer Care's response Hi KASHIKA GUPTA,

I would like to inform you that you will get a call from our customer care representative in 24 hours.

Thank You.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 460049

Website: streetstylestore.com

With reference to my order id: 1733677
Order reference rrkmtzcop - placed on 08/21/2017
I have paid rs 1049/- through mobikwik wallet. I have not yet received the product yet. When i login to my sss account i do not find any tracking number as well. Regularly raising query in their website. No response. No phone is there in the website.
Surprisingly, on 19th september i received an email that my product has been delivered successfully.
These people are cheaters. They are minting money from the innocent customers in india.

Nov 7, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 23, 2017

Street Style Store Customer Care's response Hi Kritika,

I am extremely sorry for the delay!

I have already marked your order as urgent and put a reminder to the warehouse department and I assure you that we will dispatch your order within 5-7 working days.

I really appreciate your patience and request you to please give us some more time and we will dispatch the asap.

Thank you

Street Style Store Complaints & Reviews

File a complaint to Street Style Store

Street Style Store reviews & complaints page 141

product received a different size more than 1 month not yet replaced

Post your Comment

#1696661. replacement

Post your Comment

my product is not yet delivered

Post your Comment

products not received yet

Post your Comment

no delivery, no revert on queries (waiting for a month)

Post your Comment

non delivery of items that I have ordered and paid

Post your Comment

fake product

Post your Comment

no exchange option on website despite exchange guarantee

Post your Comment

non delivery of my product

Post your Comment

did not receive my order till now

Post your Comment

product delivery delay

Post your Comment

product delivery delay

Post your Comment

my order hasn't been delivered.

Post your Comment

it has been one and a half month but my orders has still not been delivered.

Post your Comment

need a bigger size. portal not responding

Post your Comment

incorrect item and no respond to the complaint

Post your Comment

delivery tracking

Post your Comment

my money not refunded

Post your Comment

no delivery of the product ordered

Post your Comment

not received my product even after 30 days. my order id: 1733677

Post your Comment

Related businesses