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Street Style Store Complaints & Reviews

3.7
Updated: Sep 2, 2025
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Street Style Store reviews & complaints page 141

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A
Akankshaw
from Sangamner, Maharashtra
Sep 24, 2017
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Address: New Delhi, Delhi
Website: Streetstylestore.com

I have ordered 4 pair of shoes from streetcatyle store on 20 th aug 2017. I have paid rs 1663/- through online payment at their portal. Till today i have not recived my order, no communications from web site upon asking the satus. I have wrote several messages to them but nobody replies. I want my miney back now. Please do the needful.
Order id - 1731687
+1 photos
Oct 30, 2017
Complaint marked as Resolved 
Street Style Store customer support has been notified about the posted complaint.
Verified Support
Sep 27, 2017
Street Style Store Customer Care's response
Hi Akanksha,

We would like to update you regarding your order query, we are really sorry for the delay in your shipment, but we will definitely do our level best to deliver your order as soon as we can.

To be honest, we also don't like our customers to be waiting for the orders. However, we are a start up and have got our own manufacturing so, we are struggling in terms of production and delivery. We are working on this feedback already and hopefully, it will be sorted out soon

We are equally disappointed here as you are. Accept our sincere apologies and we hope you will give us one more opportunity to serve you with best of products and at best possible time.

Note : We do not have any refund policy is clearly mention on our website.

If there is anything else we can do, let us know.

Thank you.
Sep 27, 2017
Updated by Akankshaw
You dont dispatch the stuff we ordered, you dont refund the money. Then what do i do????
I dont want any apology. I want my miney back. It has been the worst experience shopping with you.
By the way, what is your definition of ''as soon as''?
Your website also clearly mentions that - products will be delivered within 3 to 21 days. What about this statement??
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    Bhavika Jaisinghani
    from Lucknow, Uttar Pradesh
    Sep 25, 2017
    Resolved
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    Address: Jaipur, Rajasthan, 302020

    The product which we ordered is totally different from which we get. We request you to proceed our request as soon as possible.The product is totally different and it looks like second hand product.We need our money back or the exchange of it. As per your policy you don't change product but the product is totally different and we haven't got correct product We have paided to much and it is your mistake.So we kindly request you to look after our issue as it is your company mistake and we atleast want the correct product or have the option to exchange. Kindly take our issue seriously if we not we will complain for the website. We are requesting you very politly.
    Oct 31, 2017
    Complaint marked as Resolved 
    Street Style Store customer support has been notified about the posted complaint.
    Verified Support
    Sep 27, 2017
    Street Style Store Customer Care's response
    Hi Bhavika jaisinghani,

    This is to inform you that we are arranging a call from our customer care representative and you will get a call within next 24 hours.

    Thank you.
    SSS
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      F
      Feyha
      from Mumbai, Maharashtra
      Sep 22, 2017
      Resolved
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      I had purchased three pairs of shoes from this website which promises an exchange in case the size ordered is incorrect. Instead of ordering my usual size, i trusted the website's size chart and ordered accordingly, which turned out to be completely wrong and the shoes were one size smaller. As per the website's instructions, there is supposed to be an exchange option on the orders page after the order has been shipped. But in reality, there is no such option.in fact, there is no exchange option anywhere on the website. When i wrote to the customer care, they gave me the same incorrect instructions. After pointing it out to them, i got no reply. After following up multiple times, they still haven't responded. The exchange window is already complete and it seems that my rs. 1, 099 has gone down the drain, as it doesn't appear that this company values its customers. Please help.
      +2 photos
      Nov 2, 2017
      Complaint marked as Resolved 
      Street Style Store customer support has been notified about the posted complaint.
      Verified Support
      Sep 23, 2017
      Street Style Store Customer Care's response
      Hi Feyha Tejani,

      This is to inform you that we have some automation process running to make the exchange process easy for our customers and it may take some time.

      Apologies for inconvenience Caused! I'm arranging your reverse pick up again it will be done in next 2 days . Further I would request you to please provide us That much time.

      If there is anything else I can do just let me know!

      Thanks
      SSS
      Sep 24, 2017
      Updated by Feyha
      Thank you for your assistance. But where do I mention what size I want? It's an exchange after all. For you information, I'll mention it right here:
      Sweet as you flats Marsala: Exchange to size 36.
      Sling Back Triple Band Flats: Exchange to size 37.
      Please confirm that y'all have noted the sizes I require.
      Thanks.
      Sep 24, 2017
      Updated by Feyha
      Hi,
      As mentioned in the above comment, I wanted to exchange only two pairs of shoes, but the delivery man had been given instructions for three pairs, due to which he refused to take the reverse pickup. Kindly communicate the same to them and arrange for a reverse pickup at the earliest.
      Thanks.
      Sep 26, 2017
      Updated by Feyha
      The delivery person arrived today at my residence for a reverse pickup of the two pairs of shoes that I want to exchange. But he refused to furnish a receipt acknowledging the pickup. What kind of a company is this? When I asked for one, he said the company does not provide receipts, which is obviously a lie, since I confirmed with the company myself, and they agreed to providing a receipt. In such a case, I would obviously hesitate to hand over the products to the delivery person. I request you to look into this matter and arrange a legitimate reverse pickup. Thanks.
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        S
        singhtanya
        from Chakia, Bihar
        Sep 22, 2017
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        Address: New Delhi, Delhi
        Website: www.streetstylestore.com

        I ordered combo of 3 tops worth Rs 1049 on 9 the September 2017. The company even not provide me any tracking number or any information about delivery of product. Even mailing my complain on help desk they didn't give any response.
        Either deliver my product on time or cancel it Nd give my money back. Please take the action for this.
        +2 photos
        Oct 29, 2017
        Complaint marked as Resolved 
        Street Style Store customer support has been notified about the posted complaint.
        Verified Support
        Sep 26, 2017
        Street Style Store Customer Care's response
        Hi Tanya,

        We are really sorry for the inconvenience.

        We would like to inform you that we are shipping your order today and it will take 4-6 working days to reach you and you will also receive a E-mail with the tracking details for the same.

        Thank You.
        SSS
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          ChandralekhaCh
          from Kasaragod, Kerala
          Sep 22, 2017
          Resolved
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          Address: Guntur, Andhra Pradesh

          I ordered a pair of shoes. And the status was shown as priority dispatch. But i didn't receive my shoes till now. No response from your side. I sent so many mails to you. But there is no reply. How irresponsible you are to the customers? Please tell me something about the delivery. The shipping date is beyond to that you have mentioned. So please do something. My case id is 160993
          Oct 23, 2017
          Complaint marked as Resolved 
          Street Style Store customer support has been notified about the posted complaint.
          Verified Support
          Sep 22, 2017
          Street Style Store Customer Care's response
          Hi Chandralekha,

          We would like to update you regarding your order query, we are really sorry for the delay in your shipment, but we will definitely do our level best to deliver your order as soon as we can.

          To be honest, we also don't like our customers to be waiting for the orders. However, we are struggling in terms of production and delivery. We are working on this feedback already and hopefully, it will be sorted out soon

          We are equally disappointed here as you are. Accept our sincere apologies and we hope you will give us one more opportunity to serve you with best of products and at best possible time.

          If there is anything else we can do, let us know.

          Thank you.
          That's okay .And please let us know the notifications regarding the delivery time to time.we are very much worried about our order.Hope you understand.
          Thanking You
          i had place my order on 7 oct but its not being deliver yet. there is no clue of it and its not even shipped yet.
          can you guys plz tell my the status of my order. my order reference is 1823254
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            Keerthi Pradhani
            from Bengaluru, Karnataka
            Sep 22, 2017
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            This is one of the useless websites i have seen. I have ordered a product on this website and i have still not received the product. It is been a month. And the payment has been made as well.. I have raised several concerns, yet no response was given! I suggest no one to use this useless website. I have received no response on the calls as well. No one picks up the call.
            Street Style Store customer support has been notified about the posted complaint.
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              Navyasri Gurram
              from Hyderabad, Telangana
              Sep 22, 2017
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              Address: Hyderabad, Andhra Pradesh, 500081

              With reference to my order id: 1734463, 1734448
              Order placed on 08/21/2017
              I have paid rs 1, 059/- for one order through card. I have not yet received the product yet. When i login to my sss account i do not find any tracking number as well. Regularly raising query in their website. No response. No contact number available on website. Very bad service. You don't even respond properly.
              Street Style Store customer support has been notified about the posted complaint.
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                Kanika93
                from Noida, Uttar Pradesh
                Sep 24, 2017
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                I placed an order on 1st september. So far it hasn’t even been dispatched and these guys neither revert to messages nor pick up calls. Worst site ever! I want my refund as soon as possible.
                Even though i put this complaint 2 days back i still haven’t received any reply regarding my compaint from the same site. I want my refund asap and i need this to be looked upon.
                Oct 30, 2017
                Complaint marked as Resolved 
                Street Style Store customer support has been notified about the posted complaint.
                Verified Support
                Sep 27, 2017
                Street Style Store Customer Care's response
                Hi Kanika Mehra,

                We would like to update you regarding your order query, we are really sorry for the delay in your shipment, but we will definitely do our level best to deliver your order as soon as we can.

                To be honest, we also don't like our customers to be waiting for the orders. However, we are a start up and have got our own manufacturing so, we are struggling in terms of production and delivery. We are working on this feedback already and hopefully, it will be sorted out soon

                We are equally disappointed here as you are. Accept our sincere apologies and we hope you will give us one more opportunity to serve you with best of products and at best possible time.

                Note : We do not have any refund policy is clearly mention on our website.

                If there is anything else we can do, let us know.

                Thank you
                Sep 27, 2017
                Updated by Kanika93
                Your site has also mentioned that the product will be delivered by 22nd september 2017. Since clearly the product still hasn’t been dispatched, it is a violation of whatever is written on your site
                So I don’t care if your site shows that you have a refund policy or not, i need my refund as soon as possible. I do not care about your products and i do not wish to receive your product anymore.
                Pls pls... Put an cash on delivery option... I dont have debit cards... I like all ur product most of them I want to buy bt can't... Plz
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                  N
                  Neha Solomon
                  from Mumbai, Maharashtra
                  Sep 22, 2017
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                  Resolved

                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201301
                  Website: streetstylestore.com

                  I ordered 4 products and it has not been delivered yet.
                  I have asked so many times about the update but no reply came from SSS end. Tickets are raised and it is still open.

                  They don't even have courtesy to update customer in tickets raised by customers.

                  They don't have customer phone number to enquire.
                  Oct 31, 2017
                  Complaint marked as Resolved 
                  Street Style Store customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 28, 2017
                  Street Style Store Customer Care's response
                  Hi " Neha "

                  An update on your query regarding the order with streetstylestore.com. Your order #1756783 is ready for dispatch. This means that your shipment will be ship today and your Order #1712976 has already been shipped on 09/26/2017.

                  " Neha ", we will take a moment here to apologize. We were not able to stand by our commitment of delivering in time period of 3-21 days. We are equally disappointed here as you are. Accept our sincere apologies and we hope you will give us one more opportunity to serve you with best of products and at best possible time.

                  You can track your order by clicking the link bellow.

                  Order #[protected] Tracking Number - csss17P027006, Tracking Link - http://onlinexpress.co.in/form/track-shipment/ .

                  Order #[protected] Tracking details will be updated once we ship this order and you will get an E-mail with the tracking details.

                  If there is anything else we can do, let us know.

                  Helpdesk
                  Streetstylestore.com
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                    S
                    singh.tanaya21
                    from Bengaluru, Karnataka
                    Sep 22, 2017
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                    I wish to replace order no #1752625, but your site doesn't seem to be allowing me to click on the button "replace" and it has been 2 days already and you people follow a 7 days return policy. Is this a way of cheating people. Also, your site never replies to messages. The number given is also unresponsive. As an online shopping site, i would request you to at least provide a customer service number or maybe an email id. It becomes difficult to trust sites which do not respond on time. Also, you site takes over 15 days to update the tracking number, which again raises eyebrows. I hope my shoes get replaced soon, else i will not hesitate to sue streetstylestore.
                    Nov 1, 2017
                    Complaint marked as Resolved 
                    Street Style Store customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 22, 2017
                    Street Style Store Customer Care's response
                    Hi Dear,

                    Now, you may initiate your exchange yourself. Here is the link to understand how it works.

                    http://streetstylestore.com/index.php?id_cms=7&controller=cms

                    When you follow the mentioned steps, your pick up will be arranged and it'll be attempted in next 2-4 days.
                    Once the pick-up is done and we receive the products in our warehouse, the credit note/replacement order will be made as per your selection you made while you initiated the exchange.

                    If there is anything else, do let us know. We'll be happy to sail you through.

                    Thank You.
                    Streetstylestore.com
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                      A
                      AnushaNaik
                      Sep 22, 2017
                      Resolved
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                      Resolved

                      Address: 560037
                      Website: streetstylestore.com

                      I received an incorrect Item and when I raised a return request, even that was not answer.
                      +2 photos
                      Dec 3, 2017
                      Complaint marked as Resolved 
                      Oct 11, 2017
                      Updated by AnushaNaik
                      Are you ever going to reply?
                      Verified Support
                      Oct 31, 2017
                      Street Style Store Customer Care's response
                      Hi Anusha,

                      This is to inform you that we are arranging a call for you our customer care representative will call you within 24 hours.

                      Thank you.
                      SSS
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                        A
                        Aisha Agarwal
                        from Raha, Assam
                        Sep 22, 2017
                        Resolved
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                        Address: New Delhi, Delhi, 781009
                        Website: Street style store

                        I ordered twice for the first order i rec confirmation as well as the shipped email but now till now i did not rec the parcel n i need to change my contact no for the shipping how to change it? I have tried contacting but all provided no are fake. Give me my money back plz help me to chsnge my contact no and recieve both my orders safly without any further delay
                        Oct 28, 2017
                        Complaint marked as Resolved 
                        Street Style Store customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 22, 2017
                        Street Style Store Customer Care's response
                        Hi Aisha,

                        I would like to inform you that we tried to contact you several times but your contact number is not contactable.We had word with your mother and provided her number to our courier partners, your order will be deliver today .

                        Thank you.
                        SSS
                        Yesterday i placed order for 2 heels at rs 899 and my money got deducyed but till now i havent got any update about my lroduct.please refund my money back as i have placed another order on COD

                        delivery tracking - Comment #2859317 - Image #0
                        i have placed an order on 8/8/17. My expected delivery date was 14/9/17 but still not delivered. I complained 3 times but got no response in return.You people should have atleast that much courtesy to revert back to your customers.I am very disappointed with sss online.Careless people
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                          piya Sabarwal
                          from Mumbai, Maharashtra
                          Sep 21, 2017
                          Resolved
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                          Resolved

                          I ordered 3 pairs of shoes in the month of june.. You 1 it after 20 days. And at that time i was not available in the city so your representative made itrefused to recieve. I have selected it for redispatch but it hasnt arrived yet. And no show from your side. I havr paid online. I want refund of my money for that. Otherwise i will sue you soon.
                          You are cheating people.
                          Oct 30, 2017
                          Complaint marked as Resolved 
                          Street Style Store customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 23, 2017
                          Street Style Store Customer Care's response
                          Hi Neelima Agarwal,

                          We have initiated your refund request to the accounts department. It will take "7" days for the refund to complete.

                          Hope this will be not our last conversation and you will order with us once again.And we assure you, we will go extra mile to give you best of services. Its just that we got unlucky this time.

                          If there is anything else we can do, let us know.

                          Helpdesk
                          Streetstylestore.com
                          I have ordered items on[protected] done online payment, order no NVLJHRXSR but till now my status is payment accepted only, they have not shipped and I tried contacting them through mail there is no reply I don't know wats wrong with the service, I didn't had issues in my previous orders but something is wrong now, please help if you can
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                            kashika92
                            from Mumbai, Maharashtra
                            Sep 21, 2017
                            Resolved
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                            Website: streetstylestore.com

                            I ordered a pair of sandals from this website they delivered it in almost 15 days but the product was small in size so i tried to replace it with a bigger size!! They took the product back but its more than a month now i haven't received my order. Infact i emailed them about fifteen days back they said they have priority dispatched it but then also i still havn't received it!! Now i keep emailing and getting no replies.. If you don't want to send the product ok but aleast return my money!!! Plus they don't even have a customer care number to call also.. So stuck with this stupid website. Will definitely file for consumer forum of i don't get my product in the coming ten days!!
                            Oct 30, 2017
                            Complaint marked as Resolved 
                            Street Style Store customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 23, 2017
                            Street Style Store Customer Care's response
                            Hi KASHIKA GUPTA,

                            I would like to inform you that you will get a call from our customer care representative in 24 hours.

                            Thank You.
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                              Kritika Una
                              Sep 21, 2017
                              Resolved
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                              Resolved

                              Address: New Delhi, Delhi, 460049
                              Website: streetstylestore.com

                              With reference to my order id: 1733677
                              Order reference rrkmtzcop - placed on 08/21/2017
                              I have paid rs 1049/- through mobikwik wallet. I have not yet received the product yet. When i login to my sss account i do not find any tracking number as well. Regularly raising query in their website. No response. No phone is there in the website.
                              Surprisingly, on 19th september i received an email that my product has been delivered successfully.
                              These people are cheaters. They are minting money from the innocent customers in india.
                              Nov 7, 2017
                              Complaint marked as Resolved 
                              Street Style Store customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 23, 2017
                              Street Style Store Customer Care's response
                              Hi Kritika,

                              I am extremely sorry for the delay!

                              I have already marked your order as urgent and put a reminder to the warehouse department and I assure you that we will dispatch your order within 5-7 working days.

                              I really appreciate your patience and request you to please give us some more time and we will dispatch the asap.

                              Thank you
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                                Bhumika Parmar
                                from Borsad, Gujarat
                                Sep 21, 2017
                                Resolved
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                                Resolved

                                Address: Vadodara, Gujarat
                                Website: Street style store

                                I am also writing this for the second time because there is no reply or call/text/mail from the online site streetstylestore.com
                                Neither they have sent me the ordered products nor have they sent me the refund amount of rs1100
                                Can you please look in to the matter
                                They have been clearly cheating the customers by doing this type of business, it has taken more than 10 days to resolve this
                                Nov 7, 2017
                                Complaint marked as Resolved 
                                Street Style Store customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 23, 2017
                                Street Style Store Customer Care's response
                                Dear customer,

                                Please let us know your order number or your registered mobile number?

                                I'll update you with the status of your order as soon as I get the order details from you.

                                Thank you.
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                                  Shikha Swaroop
                                  Sep 21, 2017
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                                  Website: streetstylestore.com

                                  I had raised a request for exchange which itselef took more than 10 days to. After so many days, the product was picked up on 13th sept for which i have the return slip, return id. The exchanged product has not been delivered since then. The money is also not returned. One in a blue moon the company employee replies on instagram page that i should share the pick up slip. This happened when i had already shared the return message and the return id with the employee already. Still i went ahead, mailed as well as messaged the return slip image. Now all they did is un-followed me on instagram, not responding to the mails, not responding to the calls i make. I again followed the sss page, and messaged the employee on instagram. Still no response from their end.
                                  Street Style Store customer support has been notified about the posted complaint.
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                                    Suppu123
                                    from Vijayawada, Andhra Pradesh
                                    Sep 21, 2017
                                    Resolved
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                                    Resolved

                                    Address: Hyderabad, Andhra Pradesh, 500081
                                    Website: Street style store

                                    Street style store — amount deduction from account and no confirmation on order

                                    1 review
                                    Me supraja
                                    Submit a complaint
                                    I ordered 3 pairs of flat footwear on 21st sep and paid amount online. Amount got deducted from my account. However, i haven't received any confirmation on mail or msgs. Neither i can see any order id generated for same.

                                    I sent mail thrice registering complain but haven't received any response. I have used this site for the first site and having horrible experience.

                                    Can i have my money back asap.

                                    Registered mobile number from which order was place [protected] and email - [protected]@gmail.com
                                    Oct 30, 2017
                                    Complaint marked as Resolved 
                                    Street Style Store customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 22, 2017
                                    Street Style Store Customer Care's response
                                    Dear Customer,

                                    As per the telephonic conversation, We haven't receive any payment as your payment was unsuccessful and this is the reason you did not get any confirmation mail of your order.

                                    Please try to place your order again and give us a chance to serve you well.

                                    Thank you.
                                    SSS
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                                      Kanchanss
                                      from Hyderabad, Telangana
                                      Sep 22, 2017
                                      Resolved
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                                      Address: 500081

                                      I have returned the products for order id order id #1697039 for exchange. It has been almost 10 days but i have not got any intimation or message and neither the order is delivered. Can you please do this immediately. I cannot wait for months otherwise please refund the money, can you do this soon as i ordered this for a party and i need to wear them with my outfit
                                      Nov 7, 2017
                                      Complaint marked as Resolved 
                                      Street Style Store customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 23, 2017
                                      Street Style Store Customer Care's response
                                      Hi Kanchan,

                                      We are really sorry for the inconvenience, We would like to inform you that we will make your replacement order with in 24 hours and you will receive the mail for the same as well.

                                      We have also forwarded your order to our warehouse team and they will dispatch your order on priority.

                                      Thank You.
                                      SSS
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                                        Khan Yusra
                                        from Sangaria, Haryana
                                        Sep 21, 2017
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                                        Address: Jaipur, Rajasthan, 302020

                                        Due to unavailability of a larger size in the footwear which I want. I want to return my order.ordered 3 pairs of shoes of size 36 and I want 37 number. I am trying to contact streetstylestore's no. But no one is picking up. Which is kind of awful. Ki dly look into the matter and take action.
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