Street Style Store Complaints & Reviews

Website: Www.streetstylestore.com

At first they will attract you with low prices shoes and dresses and assure you with quality and after sale service thing and once you place the orderbaaamm you are no one to them.

I had placed an order for a shoe. I got the wrong size. I put an exchange request. They replied in 2 months saying the product is out of stock. They gave me a voucher. I ordered another shoe. They were damaged. I had to put a exchange request again. Again they gave me a voucher, this time after 3 months. So after all this drama, i thought i'll just call for mugs. The order was placed on 12/5/2017 and till date i haven't received the product. I have raised thousands of queries, theyjust dont bother.

Sss is fraud. Please do not order anything from them!

Oct 23, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 11, 2017

Street Style Store Customer Care's response Hi pareksha,

Greeting of the Day,

Sorry for the inconvenience cause and we lack in meeting your exception, kindly provide another chance to provide you better service.

Would like to inform that we are the self manufacturer and our
material used in product are import from other countries, sometimes
the order delay.

if future kindly share your concern on below mention email id.

sss.[protected]@gmail.com

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Address: Meerut, Uttar Pradesh, 250001

Website: street style store

Such a useless website yours is. you people are so careless regarding consumer services. you just take make by fraud and then you neither deliver the product nor you refund the money. i sent 25-30 complaints in this whole one month, still no action has been taken. now i am going to file a complaint in consumer forum for your negligence.

Oct 31, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2017

Street Style Store Customer Care's response Hi,

Greeting of the Day,

Sorry for the inconvenience cause and we lack in meeting your exception, kindly provide another chance to provide you better service.

Would like to inform that we are the self manufacturer and our
material used in product are import from other countries, sometimes
the order delay.

Would like to inform as per our record the order has been delivered 23 Aug 2017

in future kindly share your concern on below mention email id.

sss.[protected]@gmail.com

Thanks & regards
sss

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Address: 110016

Website: streetstylestore.com

#1670140
The cloths i received are horrible with no fittings. I've been asking for a refund since a month. No updates.
#1676826
Shoes was supposed to be revived on 15.08.2017 and it's 8.09.2017. Product not received after multiple complains. Return my money or deliver the product.
Please ensure i receive the products and refund or just refund me the whole money.
It's been almost 2 months i have placed the orders.
None picks up with customer care number
Horrible service.

Oct 19, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 14, 2017

Street Style Store Customer Care's response Hi Oindrila,

Apologies for the inconvenience caused to you.

We have already forwarded your case to the concerned department. Within next 24 hours you will either get a call or mail from our team which will help you out to resolve your case asap.

Thank You
SSS

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently .

View replies

O

Oindrila Das

from Kolkata, West Bengal

Sep 13, 2017

#1670140
I want a refund on the product not exchange.
Please refund the money.

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O

Oindrila Das

from Kolkata, West Bengal

Sep 21, 2017

I would want a bank refund of the money.
I've been trying to contact through emails. But haven't received any reply.
Please transfer the money to my bank account. I don't want vouchers.

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Address: Aizawl, Mizoram, 796001

Website: www.streetstylestore.com

I ordered shoes (4 pairs) on date 4-7-2017
And my order id is -1634268. When i tracked the items it was shown as payment accepted and its been 2 months already, why do they take money and hold the product for this long!!
The ordered i made was total rs.4283, i want the product immediately or else they should send back my money. They are stealing peoples money. I am waiting for so long when in description delivery time seems to be jas 2-4 weeks. Now its 2 months already. They are cheaters

Oct 14, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 13, 2017

Street Style Store Customer Care's response Dear Customer,

Just a quick update in regard to your query about the order # 1634268.

To be honest, we also don't like our customers to be waiting for the orders.However, we have got our own manufacturing so, we are struggling in terms of production and delivery. We are working on this feedback already and hopefully, it will be sorted out soon.

Your details have already been forwarded to the concerned department. on a priority basis and will be dispatched it very soon. We assure you that our products are worthy to wait and your cooperation and patience will be appreciated

Thanks for contacting SSS! I hope the information and assistance provided to you was helpful.

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently .

Thanks & Regards
SSS

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Address: 110075

Website: www.streetstylestore.com

Hi!
I placed an order (Vngkleggt) on 06/25/2027 from sss ie streetstylestore. I ordered three pairs of flats out of which one had a tattered lace. I immediately tried to contact them but there was no way that i can get in touch with them. They have the worst website i have ever seen in my life. They have given return button but when you click on that it tells you the steps and when you try to follow those steps you wont find that option on the website. Its actually not given on the website. Like they tell you to go to "order history and details" then they say you to click on "replace" but there is not replace button over there. It says "select you order" but there is no option.. To select.. Nothing to select and that wont even let you enter manually. I want to exchange that piece.

Oct 16, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 11, 2017

Street Style Store Customer Care's response Hi VINEETA,

Greeting of the Day,

Sorry for the inconvenience cause

This is to inform you that initiate your exchange yourself. Here is the link to understand how it works.

http://streetstylestore.com/index.php?id_cms=7&controller=cms

NOTE: Used and wearable products are not exchangeable.

If there is anything else we can do, let us know.

On sss.[protected]@gmail.com

Sep 18, 2017

Updated by vineeta.arora Sent you rmail at sss.[protected]@gmail.com but no response so far..I am pissed off now. Worst website on top of that ##### customer service!!! You people know how to take our hard earned money. I have contacted your Instagram page as well. they see the message but dont respond and when they do its of no good.

Sep 18, 2017

Updated by vineeta.arora another screenshot of email sent to u..

Sep 18, 2017

Updated by vineeta.arora You can just apologize here or can u do something?!!! I dont want to exchange that footwear now..i just want my money back to the debit card i used!!! Enough of follow up!!!

Sep 19, 2017

Updated by vineeta.arora Out of the 3, not just 1 but there is one more which doesn't fit..its defective too. So out of 3, 2 footwear is of no use. I want a different one instead of that one. i mean i want to exchange to a different one.

Oct 24, 2017

Updated by vineeta.arora who marked this as resolved? Without the consumer consent how can you mark it as resolved! I requested for an exchange, beacause one flat was broken..They did the exchange but that too with another broken pair! and guess what is changed this time, previously in an pair it was one flat, this time both the flats are tampered!!! i mean what a company! what a pathetic service and top of that cheap quality goods! i do not want to wait for another 30 days! i want my money back!!!

I ordered three pairs initially, out of which two pairs were defective, i got to know the other one later on. they exchanged only one! and the exchanged good they are sending that is defective too! whats the point of waiting that long!!

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V

vineeta.arora

from Delhi, Delhi

Sep 11, 2017

OMG!! Is that what my solution is? For your Information, I already know the steps to exchange if you read my complete message, i have mentioned that. The Problem is your website which doesn't work properly. They tell you to go through following steps:
1) My account
2) Order History & Details
3) Click on Replace.

So thats like, go to my account first.. You will first option there "order history & details" and then you are supposed to click on Return.

In my case, when i click on "order history & details" it says "you have not placed any orders" and it doesn't show any replace button!!!

So, i hope now you get what my concern is and wont send my such stupid link again!

You better send your courier person to collect that damaged product you have sent me and give me a new one!!

Reply

Street Style Store Customer Care's response, Sep 13, 2017

Verified Support

Dear Customer,

Please accept my sincere apologies!

Kindly share your product images on my email ID [email protected] so that I can look into the matter and resolve the issue to your satisfaction.

PS:- Please do not share any personal or bank details here or on calls as there have been a lot of cyber crimes recently .

Thanks & Resolved
SSS

V

vineeta.arora

from Delhi, Delhi

Oct 24, 2017

who marked this as resolved? Without the consumer consent how can you mark it as resolved! I requested for an exchange, beacause one flat was broken..They did the exchange but that too with another broken pair! and guess what is changed this time, previously in an pair it was one flat, this time both the flats are tampered!!! i mean what a company! what a pathetic service and top of that cheap quality goods! i do not want to wait for another 30 days! i want my money back!!!

I ordered three pairs initially, out of which two pairs were defective, i got to know the other one later on. they exchanged only one! and the exchanged good they are sending that is defective too! whats the point of waiting that long!!

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Address: 560049

Website: streetstylestore.com

I ordered the buy 3 flats for 999 when the oreder reached i was not happy eith on as it was not the same on the website had asked for a exchange and the website dose not allow that and then i asked for a size change and sent a ticket to ss team the exchange was made and they send the wrong flat which i already have now i have 2 of the same flats and no response from your end this is horrible give me my flats back!! Im super frustrated with sss have attached picture to show how they do not respond back to the cutomer who have paid back nothing!!

Oct 15, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 11, 2017

Street Style Store Customer Care's response Hi ronald,

Greeting of the day,

Would like to inform as per our records you have requested the below mentioned order itself and your have received the same requested product with the requested size.

Here to staple Replace 1 38 37

if future kindly share your concern on below mention email id.

sss.[protected]@gmail.com

if future kindly share your concern on below mention email id.

sss.[protected]@gmail.com

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Address: 400066

Website: Streetstyle store

I ordered a top whih was red in colour whereas i received a top which was pink in colour and my order status has not been updated yet to delivered so how can i replace my order. The most lethargic and the worst service i have got is from sss only. How can u keep ur customers waiting for months and not even responding to the emails. There was a delay as well in the delivery and m upset with the delivery as well as the quality of clothes. And there is no option of getting credit balace or something and it is compulsory for us to exchange the dame cloth just withe the other size which is not fair and very illogical. We can exchange it with another top as well.

Oct 23, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2017

Street Style Store Customer Care's response Hi,

Greeting of the Day,

Sorry for the inconvenience cause and we lack in meeting your exception, kindly provide another chance to provide you better service.

Would like to inform that we are the self manufacturer and our
material used in product are import from other countries, sometimes
the order delay.

Would like to inform as per our record the order has been delivered 3 Sep 2017.

in future kindly share your concern on below mention email id.

sss.[protected]@gmail.com

Thanks & regards
sss

Verified Support

Oct 31, 2017

Street Style Store Customer Care's response Hi Nidhi,

We request you to mark your query as resolved if it is resolved.

Please write us back if your query is still not resolved.

Thank You.
SSS

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Address: 560076

Website: streetstylestore.com

This is regarding order number #1709761 and #1692045. I have ordered these on 1st of august but its yet to reach me and it's already 1 month 7days and i have no updates on these orders. I have been raising requests but no one replies. This has been a very bad experience considering i have recommended this website to a number of people. I will make sure everybody knows about this and will warn them not to buy from #streetstylestore. This is a harassment for me since i will be going out of town soon. Send the orders as soon as possible.

Oct 19, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2017

Street Style Store Customer Care's response Hi,

Greeting of the Day,

Sorry for the inconvenience cause and we lack in meeting your exception, kindly provide another chance to provide you better service.

Would like to inform that we are the self manufacturer and our
material used in product are import from other countries, sometimes
the order delay.

Would like to inform as per our record the order has been delivered 14 Sep 2017.

in future kindly share your concern on below mention email id.

sss.[protected]@gmail.com

Thanks & regards
sss

Verified Support

Sep 16, 2017

Street Style Store Customer Care's response Hi,

Greeting of the Day,

This mail is regarding the order number 1709761, sorry for the delay Would like to inform that we are the self manufacturer and our material used in product are import from other countries, we marked your order on priority dispatch so that to send it as soon as possible.
in future kindly share your concern on below mention email id.

sss.[protected]@gmail.com

Thanks & regards
sss

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Address: New Delhi, Delhi, 110016

Website: Streetstylestore

My order no is 1704644
I ordered 3 tops in sss store. I got only one delivered. The expected delivery date was 27-08-17. It's 7-09-17, n today i got a mail saying my order is shipped.. But i didn't get my order delivered.. They simply fool people.. They don't have customer care number displayed in their site also... So highly disappointed... Worst experience ever... Don't ever order from this site...

Nov 2, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2017

Street Style Store Customer Care's response Hi,

Greeting of the Day,

Sorry for the inconvenience cause and we lack in meeting your exception, kindly provide another chance to provide you better service.

Would like to inform that we are the self manufacturer and our
material used in product are import from other countries, sometimes
the order delay.

Would like to inform as per our record the order has been delivered 09/16/2017 .

in future kindly share your concern on below mention email id.

sss.[protected]@gmail.com

Thanks & regards
sss

Verified Support

Sep 16, 2017

Street Style Store Customer Care's response AWB No:[protected]

Picked Up
7 Sep 2017
Evening

Reached consignee city
11 Sep 2017
Morning

Out for Delivery
11 Sep 2017
Morning

Delivered
11 Sep 2017

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I placed my order with sss on 13th august 2017 with order no 1716261. Its been more than 25 days days and there has been no delivery or update regarding the order status on the website. Sss, please stop fooling the consumers if you cant send the consumers their ordered items. Also, there has been no response to my mails or requests by your team. Give me the latest status of my order asap.

Oct 29, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2017

Street Style Store Customer Care's response Hi Manan,

Greetings of the day,

This mail is regarding the order number 1716261, Would like to inform that we are the self manufacturer and our material used in product are import from other countries, sometimes
the order delay.
we marked it is for priority dispatch to delivered the product as soon as possible.
in future kindly share your concern on below mention email id.

sss.[protected]@gmail.com

Thanks & regards
sss

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Address: 110016

Website: www.streetstylestore.com

Sss has not made my refund of amount rs.699 yet. I am tired of contacting them, they never reply to my emails and contact no is always switch off.

The shoe was of rs.899 & i was having credit of my previous purchase from sss rs.699, i paid through credit and put a request for cod for remaining amount.

Till date i have not received my product neither the refund. The amount may look less for them but i was huge for me i had never purchased item above 500 rs. First time i took a chance and they have literally made me cry.

Oct 29, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2017

Street Style Store Customer Care's response Hi,

Greeting of the Day,

Sorry for the inconvenience cause and we lack in meeting your exception, kindly provide another chance to provide you better service.

Would like to inform that we are the self manufacturer and our
material used in product are import from other countries, sometimes
the order delay.

Would like to inform as per our record the order has been delivered or we provided the credit note .

in future kindly share your concern on below mention email id.

sss.[protected]@gmail.com

Thanks & regards
sss

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Address: New Delhi, Delhi

Website: street style store

Hii my name is bharti, i placed an order on 2nd august 2017 and make online payment too.. My order no is # 1693652 still i didn't receive my order it more then a month.. The time i m calling on coustomer no its not rechable.. Chould u please expalin me why it is?? When i will receive my order please explain as i want it earliest this is too much and i[censored] r not able to place my order please refund my amount.
I m a regular coustomer use to order a lot of things an still u r doing this..

Oct 23, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2017

Street Style Store Customer Care's response Hi,

Greeting of the Day,

Sorry for the inconvenience cause and we lack in meeting your exception, kindly provide another chance to provide you better service.

Would like to inform that we are the self manufacturer and our
material used in product are import from other countries, sometimes
the order delay.

Would like to inform as per our record the order has been delivered[protected].

in future kindly share your concern on below mention email id.

sss.[protected]@gmail.com

Thanks & regards
sss

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Address: Kolkata, West Bengal

My order number is #1714635 placed on 12.08.2017. Its been 26 days and i have not received my order yet. I have complained twice but the company is not responding. My query reference number is 148550 and 149893. My order is in priority dispatch but i think they don't know the meaning of priority. I have already paid for my order and want to receive it as soon as possible. I want details of my order. Ok

Oct 31, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2017

Street Style Store Customer Care's response Hi,

Greeting of the Day,

Sorry for the inconvenience cause and we lack in meeting your exception, kindly provide another chance to provide you better service.

Would like to inform that we are the self manufacturer and our
material used in product are import from other countries, sometimes
the order delay.

Would like to inform as per our record the order has been delivered 11 Sep 2017.

in future kindly share your concern on below mention email id.

sss.[protected]@gmail.com

Thanks & regards
sss

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P

Palsdshinde

from Delhi, Delhi

Sep 7, 2017

STOP BUYING any product from SSS.. They are fraud start up... I am still waiting for my refund from MAY, but they are not responding to my emails. and the customer care no is alwayssss switchoff

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Address: Jaipur, Rajasthan, 302019

Order no. 1703623 ref vzpxfbzma placed by tanvi myer on 08/7/2017 and paid for. Not delivered till date. This was my first and now last experience with this shopping app. Please inform if you are able to comply after all else cancel the order and refund. I have sent mails of which i have no replie. Been trying to call your customer care numbers but no one picks up. I regret having paid in advance and doubt your intention. Will not shop on your store in future but try and resolve the issue now.
Tanvi myer
Very angry and disappointed.

Nov 2, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2017

Street Style Store Customer Care's response Hi,

Greeting of the Day,

Sorry for the inconvenience cause and we lack in meeting your exception, kindly provide another chance to provide you better service.

Would like to inform that we are the self manufacturer and our
material used in product are import from other countries, sometimes
the order delay.

Would like to inform as per our record the order has been delivered 13-Sep-2017.

in future kindly share your concern on below mention email id.

sss.[protected]@gmail.com

Thanks & regards
sss

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Address: Pune, Maharashtra

Website: Street Style Store

I had ordered a pair of sandals from street style store. The product that i received was different from the one i had ordered. Also, the product received was dirty. Even after sending repeated complaints and emails there has been no response. There is no option of replace with respect to my order. Very poor customer service. Very unprofessional approach towards clients.

Oct 26, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2017

Street Style Store Customer Care's response Hi,

Greeting of the Day,

Sorry for the inconvenience cause kindly share us the order details on below mentioned email i.d to assist you further.

sss.[protected]@gmail.com

Thanks & Regards
SSS

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Address: New Delhi, Delhi

Website: www.streetstylestore.com

These people have taken the payment and haven't delivered the products since 3 months ... I have been mailing ... they reply mam plz be patient ... and the contact no they have given is always switched off ... and now they have cancelled y order without informing me ...guys plz don't trust this website ... they are just fooling people ..

Street Style Store customer support has been notified about the posted complaint.

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Website: Streetstylestore.com

I ordered a product from streetstylestore.com on 10th august 2017 and according to there policy the product will be delivered between 3-21 days and today it's 27 days! They haven't given my any shipping details until now and kept it under priority dispatch since 10 days and i filled so many tickets but they didn't answer it back! Thus i'm appealing to deliver my product as early as they can!

Oct 22, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2017

Street Style Store Customer Care's response Hi Shraddha,

Greetings of the day,
Sorry for the inconvenience cause and we lack in meeting your exception, kindly provide another chance to provide you better service.we marked your order on priority dispatch,

Would like to inform that we are the self manufacturer and our
material used in product are import from other countries, sometimes
the order delay.

in future kindly share your concern on below mention email id.

sss.[protected]@gmail.com

Thanks & regards
sss

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My order no is 1718724 n I had ordered on the 14th of August n have not yet received my parcel.
There is response from the team even after logging compliants on thier website

Can I know the status n if my products would be delivered also or no

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I had placed an order on 22/06/2017. I still haven't received it as yet. I have posted a complaint to them several times wherein i have got excuses stating unavailability of raw material and my order is on priority dispatch. Such is their audacity that they have now completely stopped responding to my mails. I have done the mistake of already paying for the order. They are not even accepting my request to cancel the order.

Oct 21, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2017

Street Style Store Customer Care's response Hi,

Greeting of the Day,

Sorry for the inconvenience cause and we lack in meeting your exception, kindly provide another chance to provide you better service.

Would like to inform that we are the self manufacturer and our
material used in product are import from other countries, sometimes
the order delay.

yes we cancel your order as we are unable to deliver the product on time and we proceed for refund and it will reflected in your account in 7-10 working days .

in future kindly share your concern on below mention email id.

sss.[protected]@gmail.com

Thanks & regards
sss

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Address: Bangalore Urban, Karnataka

Hi,

I had ordered a hang bag on 3rd of august and the item as not been delivered yet and i have already done the payment the street style says that the order will be delivered with in 3-21 days but its more than a month and the shipment as also not been done and the order number is 1694834.

Request you to deliver the item as soon as possible.

Thank you

Oct 25, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Sep 16, 2017

Street Style Store Customer Care's response Hi,

Greeting of the Day,

Sorry for the inconvenience cause and we lack in meeting your exception, kindly provide another chance to provide you better service.

Would like to inform that we are the self manufacturer and our
material used in product are import from other countries, sometimes
the order delay.

Would like to inform as per our record the order has been shipped and also providing the tracking details[protected] you can track your order Delhi very courier service.

in future kindly share your concern on below mention email id.

sss.[protected]@gmail.com

Thanks & regards
sss

Street Style Store Complaints & Reviews

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Street Style Store reviews & complaints page 145

the company is a fraud

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no response to multiple complaints

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#1676826 and #1670140

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didn't receive orders

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sent a tattered or broken sandal

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my flats

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delivered item is not as given in the picture

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order not received... one month over!!!

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fake emails about shipping

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no delivery even after a month

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refund not yet received even after 4 months

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I haven't received my order and its more than a month

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I have not received my order #1714635

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over a month delay

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default in the product and different from the one ordered

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order didn't delivered

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product no. #1711367

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order order order

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product not delivered. its been 2 months since the date on which i placed the order

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ordered item not yet delivered yet

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