Street Style Store Complaints & Reviews

Respected sir/madam,

I am megha khanna (B. All. B, llm) for the very first time ordered a pair of shoes from street style store online vide order reference brghjaapo - placed on 06/11/2017. After the order was placed an auto-confirmation mail was received and maximum time for delivery was with in 21 days as mentioned there in. After the expiry of 21 days time period i started communicate them on their telephone number placed on website of sss but every time that was not not reachable or if bell rings then no one picks up.
I placed a mail through my sss account regarding order has not delivered yet to which firstly i did not get the reply then after some days reply came that we will send your order within next 4 to 5 working days but as expected it was not so delivered. Then i complained through the same mode as of now on 11.07.2017 & accordingly on

26.07.2017 - my sss account reflected the status of - priority dispatch

08.08.2017 - status was - cancelled due to out of stock

Again on 08.08.2017 - status was - refund complete credit note given

08.08.2017 - complementary credit note given &

Finally on 10.08.2017 - status was - refund requested discontinued product
& a mail was sent to click on the link to initiate it. A notification came there after that "congratulations! Your refund has been initiated & as per bank policy it will take 5-7 days before the amount is reflected in your bank account. But no amount was credited in my account till now.

On 19.08.2017 - i again raised a query from my sss account regarding refund of money to me & same reply that it will reflect in next 75 to 7 days we have initiated your refund request but again time period expired and no credit granted.

So, i kindly request you to please
1. Initiate strict action against sss as i am not only the aggrieved party but many more with whom sss cheated.
2. Sss to refund my full money and
3. Impose penality to compensate for such grievance as you may deem fit.

Date of the incident-07/29/2017
Full description of the incident - i ordered 3 pairs of shoes. Its more than a month now i have not received any followup email or any information about the order.

I request someone to reply to me with the status of the order. Or else please let me know can you refund the amount. Also, this is the first time i have ordered shoes online and its very frustrating.

Order: cbrmenrla

Carrier: delhivery

Order and paytment confirmed on= 25th july 2017
client no= [protected]
I want my parcel details as its yet no delivered to me
Since more than1 month l has passed but they have not delivered my parcel and even not replying my mails or querys even they cant give me tracking details
even i m done with my payment

Have placed the order its been a month now, have followed so many times on the email no reply. This is a fake company have paid the money online.

No contact number mentioned no way to contact the email they never reply.

Its a company which fools you and wastes your time and money. There is no way to connect to our concerns and no one seems to bother. As they have got the money now.

Order reference-#1708668
I had ordered two pair of shoes using credit note of 998 rupees including extra 190 rupees on 9august 2017 after some days i put a query to them n they made it priority dispatch but product is not shipped n deliver yet i need it very urgently. I ordered these shoes earlier but product came was faulty so i returned it then after many day i recieved credit note after submitting complaint n queries n then using this credit slip i ordered these shoes n product is not shipped n deliver yet i m feeling very helpless i put queries to them but no reply again. Plzz help me i have to wear one of the pair on very special occasion on 31st of august 2017 plzzz deliver it before 31st.

I placed an order almost 2 months back but the stuff is not delivered yet

Order: isymwepjm placed on 07/5/2017 21:14:11
Payment: ccavenue

Reference product unit price quantity total price
Fly by the seat heels (Golden) - shoe size : 35 rs 299 1 rs 299
Trek republic heels - shoe size : 34 rs 499 1 rs 499
Products rs 798
Discounts rs 0

Order no. 1725211
I had ordered boots and i have received a faulty product. Really pathetic. The boots are just not like how they showed in the picture n they r not at all in the right shape. I cant even wear them. Horrible product!! They are so wode on top n soo narrow in the inside. Horrible!! Kindly zoom in the photo n see. This is not the kind of service one offers. I have been trying to contact them n they are not turning up. What kind of service is this. The products are really horrible n damaged.

Hi my name is jenifer.
I ordered "black full sleeve top ith mini skirt".

I mailed you 15/10/2016

"i had requested for exchange of different size of same product.
My purchase order number - 973967 (Date - 24/09/2016)
My exchange reference number - dyjwdqtom (Date - 30/09/2016)

I can't see any good progress in what i have ordered for.
Order id : dyjwdqtom"

On 19/10/2016
I got mail from karan bhatia ([protected]@streetstylestore. Freshdesk.com)
"hi jeni,

A good note for you as with this mail your exchange process starts for order #973967. Before we proceed, some technical information for you here.

With the end of this mail, we will initiate your pick up of the products. The pick-up will take"3-4"working days. Once product is picked up from your address, you may revert us on the same email confirming that the pick-up is done.

“jeni", this is how the whole process will go and we understand this is little complex. Please be patient and we will do our best to conclude it smoothly.

Note: since the courier used for reverse pick-ups is a third party service we request you to collect proof of acceptance slip from the courier guy. This will serve as evidence that the goods were picked from you.

Exchange team
Streetstylestore.com "

I wrote one more time on your help desk but no reply by your side.

I am requesting final time to give best response & return my order as i require (Change in size).
I have received receiptfrom
Courier :- nuvo ex reverse pickup sheet
Courier guy name :- jayendra ghadiyali
Customer copy number :- awb:sss0015800
Date of pickup :- 20/10/2016
Branch :- surat.
Order number :- 973967
Qty :- 1 nos.
Product description :- black full sleeve top with mini skirt.
Reason for return :- need exchange in size

If my problem dose not solve within 10 days from now, then i will leave your bad review on every social media & i will go to consumer court. I or others are not responsible for your losses.

For more details contact me on
Khushroo
[protected]

I placed my order on 26.07.2017 with order id #1678010 worth rs.1305
Payment of rs.1305 has been done online.
Its been one month now but order didnt received yet even i raised queries for same but no response.
Tried calling their number but that number does not exist.

Postal address:cutecode street style store llp,
23rd 5th floor, hauz khas village
Near wow momos, delhi - 110016, india.
Number:[protected]

Hello,
Order no. 1707338
I ordered a combo offer: impressive accent sneakers different for girls black - shoe size : 36 on 20 july 2017 and i recived that on 3rd august. But that size was not perfect so i put a request for exchange of size on 3th august and then picup was done. Till now i didnt receive that back. I am colling them but no one is picking up my call neither they are rplying back. I needed that order urgently.
This was a worst shopping experience ever.
This company should be banned.
Link of mu order details - http://streetstylestore.com/index.php?controller=history

I ordered set of 3 footwears with order reference number 1694476 on 2nd october. It is yet not shipped to me and i have raised ticket and send a mail also but there is no reply from your side. Please let me know about it. You say 21 day delivery, count the number of days urself. This is breach of my limits. You need to reply to emails and atleast a customer care number should be there in case of no response to emails.

I need to exchange my product but the site has no option for exchange. Neither it has provided it's mail or phone number so we could ask for help also. So poor response. I am really upset. But kindly help me with the information. I really need to change the product. Although the product is excellent but am having issue with size so please respond asap

Pathetic quality.. Pictures shown on website & products which are delivered are poles apart
Size is not accurate
Ordered date : 24 july, 2017
Order reference id : #1675015
Delivered on : 26 august, 2017
Case id : case 142906
Client's contact no : [protected]

I would to have a refund of my order of rs.1099 in my bank account
As, i don't want to exchange it due to poor quality

Hi,
Please help!!
I placed an order on 05/08/2017. I haven't received my product yet.
When should i get the product or is there any way to track it.
Is there anyways to contact street style store through phone. Cause i have been sending emails and there is no reply.
Today is already 21st day and no update on my purchase. At least send done tracking number or some information for satisfaction to make sure my money dint go for waste.
Please please please help.
My order details are:
Mgqldceln placed on 08/5/2017 20:41:41
Order number: #1700237

I ordered 3 footwears.. Among them one i received faulty item and other i want to exchange for size issue. So i am trying to reach them since 7 days. I am raising number of tickets but not getting reply for any.. And also the status is not updated so that i can update it for exchange.. Such a bad website with no customer support. Worst shopping experience ever.

My order number 1473025 placed in april 2017 has not been delivered yet. I keep calling them but they do not respond. They have a complaint filing portal in their website, which keeps giving an automated response everytime i register the complaint, with no result. I want my order delivered to me as soon as possible. They are very irresponsible. Please deliver the product. I just now read their reviews, many customers have faced the same issue like me.

Hello,

I have placed an order 2 months back in the street style store portal but there is no response from the company so far after giving them repeated reminders in mail and calls, more over they didn't even receive calls or replied on the mails sent to them, i have lodged a complain against them in consumer forum where they said the the company address is fake and it doesn't have any existence.

Can someone help me with the issue. My order nos are - #1622454, #1601423, # 1649895, a total amount of 1500/-

My order refernce is #1678871, the itms i got does not fit me so i want to exchange it but i cant inititiate the exchange process as status is still showing
"re attempt confirmed by customer".
I am trying to exhange it from past one week but doesnot make any progress.
Neither i got any customer care number to whom i can contact.
I sent so many mails to them but didnt get even a single rply from their side.
Pease look into it asap

I have placed an order yesterday and paid the amount through paytm and now when i checked the tracking details it is showing payment error.. If i have already payed the amount it should not show payment error it should when the product is.. You please check into this matter.. I have sent the screenshot of the passbook of my paytm account which shows tat the payment was successfully done.. Please help

I placed the order on 13/1/2017 and received the order almost after more than a month. Like their website says the wait is worth it, i definitely don't feel the same as the quality of the product is very bad, it looks as if its picked up from a road side shop. I have been trying to get in touch with sss street style store contact number but unable to get through have also sent a couple of mails to ask for a refund for my order but the company has failed to revert back. I feel this is done on purpose so as to lapse the refund/replacement duration and then come back to the customer saying sorry now we cant refund. This website has attractive collection of clothes and shoes but their quality is very bad and i feel cheated by the company. I would suggest everyone not buy products from this website as their quality is atrocious. I want my money back sss kindly refund the money...