Street Style Store Complaints & Reviews

Defective piece sent by SSS and no response on phone or email

I had ordered a pair of heels from sad but my order was delivered after one and half month and now those heels are not even fitting. Tried contacting them but all in vain.. Moreover no update upon my replacement issue. What I'm gonna do now.this is a worst response from online shop I have ever seen. We shop online because of lack of time not to follow them everyday for my complaint. Pls look in this matter.

Hi,

My name is Namrata Nandy.
Order: OHEKQMHAU placed on 26th march 2017 20:15:00
Order delivered: on 4th April 2017
Exchange request:on 4th April 2017

I placed an exchange request the day I received my order. I have not yet received an update on the same. Its been 9 days that I requested for exchange and till now no one from your team has come to pick the product.

We opt for online shopping so that we can save time. But here, we have to continuously chase them to get updates. I am very disappointed with the delayed services.

Haven't received a call for my product which i ordered last month and my order status says that COD was refused.This not only happened with me but also my friend who ordered along. If this is what happening i am not ordering. This is not acceptable.

Please take necessary action

I have ordered 2 products from street style store ranging 399 and 499 having shipping charges of 70 and 70 respectively. But due to unavailability of product one of the item got cancelled and they refund only 399 but not the shipping charges of 70 instead they just showing the total shipping of 140 with the 499 item in their invoice so that customer won"t able to claim that.their customer care number also not working.

My self Palak sharma from greater Noida, mobile confirmation Id -[protected], I had placed an order 2months back, bcz of size I had to return them back but I have paid 1099 money for those footwear, now almost 1month has been completed and still I have not received my older, and now nor even your center is replying me for my queries... Kindly reply me I have paid money for that

Dear please confirm the dispatch detail of my order I have placed the order on 2 April but till date not received any detail please confirm

The company assured me to provide a credit slip before 15 days and the issue about my product has been carried since January 11. We had been messaging, mailing but the action has not been taken. We don, t have any contact no for any queries and they had been giving the same worthless reply of my mails. So could u plz give me the information about my credit slip.

I have purchased black coloured footwear heels. But it's beet soo long and not yet the order bas been placed. This is literally this is very disappointing. I need to get the foot wear as soon as possible. It's been very long about 2 weeks before. And they told 3 to 21days. So please urgently deliver the footwear. They are black weadges of 400 rupees in which 160 shipping charges are also charged. Please.

35212 case id . Sent complaint twice not recd my order waiting since 3 months. Tried to cancel but they say there is no policy these are fake people and running a fake company i want my money back. I want to cancel rhis order now and refund of my money if i will not get it i will filw fir against them for cheating and not giving back the money they are FAKE

This is regarding my recent purchase (order #1325914), from Street Style Store(SSS). I have ordered a pair of sneakers (size 38), but i got size 36 and product was bit different from what is shown on website. I wanted to exchange the product, but the delivery status of the order is still showing as 'not delivered'. So i am unable to initiate exchange request through their website.

I ordered the product on 20th of February and it got delivered to me on 8th March.

I tried contacting SSS via the contact numbers that are available on search engines, but the number is simply a non-responding one!

I have also raised several queries regarding the same but SSS never bothered to respond or update the order status. i have also mailed them but their customer support is so poor that it was also of no use.

I am frustrated to the core as it has been a month and i am still waiting to initiate exchange process.

I have ordered these flat footwear from SSS on 28/2/17. The size didn't fit me, so I made an exchange request which has not been processed yet and its been more than a month. Moreover, the website is not considering the request anymore.
Such a wastage of money!!!

So i ordered a pair of sneakers from streetstylestore in february . And here we are, it's 10th april and i have still not received actual order. For the very first time they delivered wrong sized sneakers with the worst quality they could deliver. Then i raised a query against quality and size problem. Even after replacement query they sent a wrong sized pair of sneakers(with better quality, but still not satisfactory). I raised an exchange query again and from that day till now, i am waiting for my order.

Have recieved my boots Quest Foot Forward Boots (coffee ) - Shoe Size : 38 order number #1430253 and would like to return it to a size 40. They say to go to the account my orders and click on replace to do so. But there is no replace option showing up. I would immidiately like to replace these. Your customer care line is not working. Please get back to me immidiately or I will be forced to take legal action

I submit the complain at 2nd april but no response is coming from their side.

The complain was regarding:

I ordered a pair of shoes (Order no: 1391945) on 19th march 2017. Product got delivered around 23 march. What i ordered it was not the same shoes. The product was not well described, that's why i got wrong product. I tried to contact them they said they will replace... They didn't take the product back and they are neither refunding money. I want my refund as soon as possible.

My account is not updated with the delivery and i cannot find any return option nor of any exchange button!!!It is quite annoying as I have read in policy that it needs to be returned within 7 days and I cannot find way to return it.What am I supposed to do???????SSS please help me out else you will lose a good customer of yours!

😂 how long do i have to wait..i ordered this product on 14 jan and today is 10th of april. I have written several times to you..the last i wrote on on 22 march to which i got a reply thAt the product is going through last stage of processing and my products will be delivered at the earliest. This is after i had put my product to priority dispatch 2 months ago. Way to go guys.. (claps)
Order id- LNULGOHXU

My order number is 1347538, it's a sandal. I have received it one week before . I have mailed them so many times for exchange but they do not even replying to my mails as the quality of the product is very bad and it's also not matching the product as shown in the picture. Please exchange it, I do not want refund, just exchange it for other product

I had ordered

Street Style Store

Dear Shradhaarora,

Thank you for your order from http://streetstylestore.com

For your convenience, we have included a copy of your order below. The charge will appear on your credit card / Account Statement as 'ccavenue.com/charge'

Order# CCAvenue Reference # Order Date

[protected]-3702484 [protected] 05/04/2017 09:11:20

Billing Details

Customer: Shradhaarora | [protected]@gmail.com | [protected]
Address: SD-284Shastri Nagar, Uttar Pradesh, Ghaziabad 201002. India
Customer IP: 47.31.9.178
Pay Mode: Net Banking - YES Bank
Bank Ref #: 47875
Instructions:

Order Amount: INR 489.00

Net Payable: INR 489.00

Shipping Details

Contact Person: Shradhaarora | [protected]
Address: SD-284Shastri Nagar, Uttar Pradesh, Ghaziabad 201002. India

CUSTOMER CARE
http://www.streetstylestore.com
Email : [protected]@streetstylestore.com

But I don't get any confirmation from you till date regarding the delivery of the product. So would like to know that when I will get my order?

Hi team,

I am writing you this mail regarding a query related to my recently purchased products on street style store (Sss). I purchased 3 tops. All three doesn't fit according to my size. Also one of them is a defective one too. I could have put an exchange request on the site itself but the delivery status of these products is still showing as 'not delivered'. Thereby, i am unable to proceed with the further process there itself.
The same i ordered on 25th of february and it got delivered to me on 6th of this month.

I even tried contacting sss via the contact numbers that are available on their site and on search engines, but each number is simply a non-responding one! I also mailed them about my query but again there also same situation. Some machine generated reply i got stating i have to lodge a complaint on site itself (Which i already tried many times!!!). It is really frustrating now!! This is not the first time that i am facing this issue on sss. This happened previously too. Also my friends also having same issues with this site. If none of the things on their site will function properly, then how can a customer will reach them??

I have attached their machine-generated mail response as well as the delivery status screen sgrab that showing my products still not delivered (Though they are already with me!)
I really hope that you will help me with this matter. You can contact me at [protected]@gmail.com

Thanks,
Gunjan