| Address: 110016 |
| Website: streetstylestore.com |
I ordered 3 products which i received after 2 months, 2 are just fine, but size doesn't fit. For the third one they gave me a t-shirt instead of the top i ordered. Infact, they even replaced the one which was on display initially . I tried calling to the number provided on the website. Initially, it was busy, later no one responded.
So, I raised a query to them after which they asked to share the pictures of the product received. I sent the same and asked them if some one from your support team can call me on my number as i was not able to reach them.
And their response was- 'Thank you for shopping with StreetStyleStore. This email is regarding your exchange request. We would like to inform you that the whole exchange process has been automated to make it a better experience for our customers.
Now, you may initiate your exchange yourself. Here is the link to understand how it works.
http://streetstylestore.com/index.php?id_cms=7'
The above link just direct to their website . What can i do in this case as according to their POLICY, i am just getting an option to replace the size whereas the issue is the product..
worst customer service and the most unreliable online store.
May 24, 2017
Complaint marked as Resolved
Street Style Store customer support has been notified about the posted complaint.
Verified Support
Apr 19, 2017
Street Style Store Customer Care's response Hi Varti K
The pick-up will take "2-3" working days once the pick up is done and we receive the products in our warehouse, the replacement order will be made as per your selection you made while you initiated the exchange.
Thank you
SSS
Apr 22, 2017
Updated by VartikaKhare The products have been picked up but i didn't receive any credit voucher as per a mail from SSS resolver, neither i received any communication regarding the pickup from you. I am expecting a call from your customer support about which i have written several times but didn't receive any response yet.
So please provide service man on urgent basis