Street Style Store Complaints & Reviews

I submit the complain at 2nd april but no response is coming from their side.

The complain was regarding:

I ordered a pair of shoes (Order no: 1391945) on 19th march 2017. Product got delivered around 23 march. What i ordered it was not the same shoes. The product was not well described, that's why i got wrong product. I tried to contact them they said they will replace... They didn't take the product back and they are neither refunding money. I want my refund as soon as possible.

My account is not updated with the delivery and i cannot find any return option nor of any exchange button!!!It is quite annoying as I have read in policy that it needs to be returned within 7 days and I cannot find way to return it.What am I supposed to do???????SSS please help me out else you will lose a good customer of yours!

😂 how long do i have to wait..i ordered this product on 14 jan and today is 10th of april. I have written several times to you..the last i wrote on on 22 march to which i got a reply thAt the product is going through last stage of processing and my products will be delivered at the earliest. This is after i had put my product to priority dispatch 2 months ago. Way to go guys.. (claps)
Order id- LNULGOHXU

My order number is 1347538, it's a sandal. I have received it one week before . I have mailed them so many times for exchange but they do not even replying to my mails as the quality of the product is very bad and it's also not matching the product as shown in the picture. Please exchange it, I do not want refund, just exchange it for other product

I had ordered

Street Style Store

Dear Shradhaarora,

Thank you for your order from http://streetstylestore.com

For your convenience, we have included a copy of your order below. The charge will appear on your credit card / Account Statement as 'ccavenue.com/charge'

Order# CCAvenue Reference # Order Date

[protected]-3702484 [protected] 05/04/2017 09:11:20

Billing Details

Customer: Shradhaarora | [protected]@gmail.com | [protected]
Address: SD-284Shastri Nagar, Uttar Pradesh, Ghaziabad 201002. India
Customer IP: 47.31.9.178
Pay Mode: Net Banking - YES Bank
Bank Ref #: 47875
Instructions:

Order Amount: INR 489.00

Net Payable: INR 489.00

Shipping Details

Contact Person: Shradhaarora | [protected]
Address: SD-284Shastri Nagar, Uttar Pradesh, Ghaziabad 201002. India

CUSTOMER CARE
http://www.streetstylestore.com
Email : [protected]@streetstylestore.com

But I don't get any confirmation from you till date regarding the delivery of the product. So would like to know that when I will get my order?

Hi team,

I am writing you this mail regarding a query related to my recently purchased products on street style store (Sss). I purchased 3 tops. All three doesn't fit according to my size. Also one of them is a defective one too. I could have put an exchange request on the site itself but the delivery status of these products is still showing as 'not delivered'. Thereby, i am unable to proceed with the further process there itself.
The same i ordered on 25th of february and it got delivered to me on 6th of this month.

I even tried contacting sss via the contact numbers that are available on their site and on search engines, but each number is simply a non-responding one! I also mailed them about my query but again there also same situation. Some machine generated reply i got stating i have to lodge a complaint on site itself (Which i already tried many times!!!). It is really frustrating now!! This is not the first time that i am facing this issue on sss. This happened previously too. Also my friends also having same issues with this site. If none of the things on their site will function properly, then how can a customer will reach them??

I have attached their machine-generated mail response as well as the delivery status screen sgrab that showing my products still not delivered (Though they are already with me!)
I really hope that you will help me with this matter. You can contact me at [protected]@gmail.com

Thanks,
Gunjan

Hi team
I odered an shoe on march 19 which is of cost 699, after i placed an order and i made payment through icici debit card. Once i placed an order, i received an confirmation mail and also an invoice attached . There they have mention it will take 3 to 21 days to receive an product . When i tried to raise a query in streetstylestore website an error message popped up stating ur expected date of delivery is april 9th of 2017. So i waited till today which april 9 and its been almost an month i havent received my product yet . There is no option for tracking the order . .i tried to mail them and there is No response from their side and the worst customer ever i saw . No contact information . No tracking information of the product .No proper contact number .please help me to resolve the issue either by sending tge product or returning the money back . I have attached the confirmation mail pic and the invoice picture .

I had ordered 5 pair of shoes but recieved only 1 pair of shoes and that too twice the same product was delivered. I prepaid for this order Rs. 3200 and 4 pair of shoes are still pending.

I have been trying to contact streetstylestore from last 2 weeks, written several mails but just automated responses which do not at all answer my question
kindly help me get my money back in case they can deliver the right product to me

Mu contact number: [protected]
Name: Swati Shukla

ORDER NO . 1392103 dtd 19 Mar 2017

Had ordered two pairs of sandals from SSS online, on 19th March 2017.
But only one pair of sandal was delivered on 2nd April 2017. Its been more than 20 days but there is no update on the delivery of the second pair of sandal.

There is no email id or direct phone number of the company for us to write to them or contact them. This is really frustrating. Want to know if I will get the product or my money has gone down the drain.

Hii...
I I would like to bring to your notice that my order is misplaced .so I want to return my misplaced shoes .I had ordered the canvas shoes of white colour but my ordered was misplaced and been delivered with some black shoes of somekind.So I request you to deliver my preordered shoes.

I returned order for replacement bcs size was not fitted to my legs nd I booked 3 orders in 2016 Aug n I rcv order in nov and after that I returned in nov but till now I did not received any kind of mail or replacement order or any type of status from sss. This is worst eco commerce website I ever seen in my life. Even I also not recommended this site to anyone. Even they don't have any contact no nd no which they provide on website it's never ring. Fake website fake people. Frauds.

I have ordered six products which got cancelled by the SSS without even informing me. When I tracked my order I got to know that from the 9 items which i had ordered, now I'll only receive 3 orders. This is not done! And how can u cancel the order or mention a duplicate one, when you guys have kept it in stock. You don't have any customer care number through we can contact you. Please give my orders on time.
Looking forward for a positive response from your company .

I have ordered pair fo heels in December 2016 but they are not delivering just made the re order as well dropped like 100 mails but no proper response from them sick n tired of these guys but they are not ready to deliver the order is already prepaid asked them to refund but they are not ready for that as well.

After so many complaints and mails i dnt have any other option so i am filling a complaint for them

I bought shoes .But i received the wrong size( i.e one is of 38 and another is of 39) .when i am asking for exchange there are asking me to pay 200 rs extra.

Reference order #1288218, I had placed this order on the 8th of February 2017, we are on April 7, 2017. Inspite of repeated emails, detail complaints on their website my order has still not been delivered. All that I have been receiving as reverts is a mail from an automated mailbox, and a number busy always on the contact number provided on the website. I have already paid for the order ( regret making such a stupid mistake), but now when I ask for a refund of the money or delivery of ye product there is no reply. Totally disgusted with the service provided, they say they are a small team a new set up and have their own production therefore the delay. But who are u kidding guys, a product does not take 2 months to get delivered in any part of the world, here we are talking about within the country. I need my product or the money back in the next 2 days and a sensible revert or a call n have this closed.

Order no. 13742860
Invoice no. 03/11/2017 #IN1351223...
I placed order on 11th March 2017 and it supposed to deliver on 1st April 2017, but not yet delivered...I mailed twice but no reply. And no contact no. On the particular site... Tell me how many days it will take to deliver???? Or at leastst give response of mails...!!! And as soon as deliver my product...

Hi i have ordered one product feom stylestreet website one month ago but to my dismay i have not recived my product. When sensing them mail for Enquiry i get standard or auto generated mail that its on priority dispatch but there is no revert when will i get that.

Nobody picked call at there numbera. I m really confused is it a genuine website or some fraud is going on.

I want my money back asap. Don't truSt them anymore.

Plz suggest how can i get my refund??

Order Reference NGPVELINW - placed on 03/20/2017.
Subject to the above order I had requested to cancle my order since it was delayed..But there was no response from the customer care and i got my products delivered and none of the items fit me..and I am not happy with the product also..So i requested for a return.They came back saying there is no refund.But I have paid 2444/-and I just don want to waste it.Since its not a small amount...I tried contacting the customer care number but no response.I have even mailed many times but no response..Then I booked for a exchange I have asked for exchange for Only a part of my order..They are charging 200 rs for second exchange still I want to exchange other items also.Which am unable to do.Tried many times in their website but its not happening.They just picked up 3 pairs shoes.No update after that.I didnt get any items on exchange also.
I want to return my order.If they are not returning the amount atleast give a credit note for any other purchase..
They have split my order in which one more item i cancelled before shipping so it got cancelled and they gave given a voucher which has expired on the same day.They are just cheating people.
This is a fake website they are fooling people They have given some fake customer care numbers which are not working.Worst ever online shopping experience and their customer service is the worst of all.Request to take action against such fraud websites and refund my amount.

Hi,

I have received confirmation mail stating that my order #1379054 has been delivered though I have not received it yet.
Also there is no call, and email was also recived when I raised the query.

I have already made the payment but not received the products.
Its very unprofessional of you, please check this on priority.

Thank you!!

Street style store is such an ordinary website, i have purchased a heels from sss last week, the product looked so beautiful in the website but unfortunately when i got the product it was horrible like anything. I never expected such a product from sss. But the interesting point is when i called the customer care i was told that there is no refund policy in sss. They only exchange if there is any size issues. There are so many websites in india, each and every website is have exchange /refund policy but such stupid websites like sss is not having such policy.

So a humble request to every one not to purchase any product from sss