Street Style Store Complaints & Reviews

Address: 700131

Hi streetstylestore,

I would like to seek your attention regarding my issue, i have placed my order on 21st feb 2017 but my order not yet delivered. And i'm not getting any order status via mail, the last mail i have got after placing my order. I have paid for the shoes 2 for 999 already. It's really disappointing.
Please look into it.

Thanks,
Sweta chowdhury.

Apr 17, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Mar 15, 2017

Street Style Store Customer Care's response Hi,

Please accept my sincere apologies!

Kindly share your concerned order ID/registered email ID/registered phone number on my email ID i.e. sss.[protected]@gmail.com so that I can get the better insight of your query and assist you accordingly.

Thank you
SSS

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S

Sweta_Chowdhury

from Kolkata, West Bengal

Mar 16, 2017

Hi,

I have sent you all the information you asked for. Expecting a quick response from you.

Thanks,
Sweta Chowdhury.

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Address: Mumbai City, Maharashtra, 400050

Website: Streetstylestore

Hello my order reference is ptvtnvkzv.
It was billed on the name of sonam gangwar. Mail id is [protected]@gmail.com. Mobile no is [protected].
Actually i have placed this order on 15/12/16 but got it delivered very late and i have shifted back to my hometown so i wasn't available at the time of delivery. Could you please transfer my refund 699 rupees in my account. When will i get the refund?

Apr 21, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2017

Street Style Store Customer Care's response Hi Sonam Gangwar

As per our record your order #1139894 has been delivered at given address on date 16 Feb 2017.

Thank you
SSS

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Address: Lucknow, Uttar Pradesh, 226001

Website: streetstylestore.com

I had ordered 3 pair of footwear from 3 for 999 store on 13th feb 17, i had received 1 pair on 3rd mar 17. And the remaining 2 items are pending, i had raised the query twice but still there is no action taken from the company's end to deliver the product on time. I want you guys to deliver the order at the earliest and show some professionalism.

Flirty as pink - shoe size : 38
Creative catch up - shoe size : 38
Order reference jlzdkzudl
Placed on 02/13/2017

Mar 18, 2017

Complaint marked as Resolved

The company showed professionalism and concern towards the complaint and delivered the product in 2-3 days. Good Job Street Style Store. Will Look Forward To Shop With You.

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2017

Street Style Store Customer Care's response Hi Ana Fatima

I apologize if our service did not meet your expectations, and appreciate you taking time to share your concerns.

I ask that you please allow us 3-4 working days to deliver the products, as we consider it our privilege to have you as a customer.

Thank you
SSS

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Address: New Delhi, Delhi, 110016

Website: streetstylestore.com/index.php?id_cms=27&controller=cms

I would like to draw your kind attention happen on 12 /03/17. I was in payment section to pay rs 999 (3 tops). Money deducted from my account as i get e -cash reciept on my mobile but the transaction was unsuccessful. I did pay 2nd time and rs 999 online shopping was successful as the pdf generated and showed in my online SSS shopping account. But my earlier deduction of rs 999 has not been return yet. Kindly, proceed to pay back the amount.

Apr 17, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Mar 15, 2017

Street Style Store Customer Care's response Hi Duyi Samyor

The refund amount worth Rs 999 has been refunded from our end however, the concerned bank may require some time for the entire process to be accomplished which varies from 3-4 working days depending on the card issuing bank.

Thank you
SSS

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Address: New Delhi, Delhi, 400081

Website: streetstylestore.com

"We have placed a replacement order on your behalf. The reference for the order is RXWOVFMFJ. Please note that your replacement order will be shipped in next 5-7 working days. You are requested not to make any new order as a replacement order as it might delay the whole exchange process."

This was the email I got on Feb 25. It has been more than 10 days. Neither my money is back nor my product.

Can someone help me with this. I am so so so pissed off. And yeah the customer contact does not work.

SO here's the deal. I ordered a dress which was defective and i returned it for a bigger size. I realized it later that there was a button missing in the original product and i had mailed the same to the customer care. For which I had received the email that the request has been raised. I need my money back or the product delivered ASAP.

Apr 15, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Mar 15, 2017

Street Style Store Customer Care's response Hi PAVITRA K

I apologize if our service did not meet your expectations, and appreciate you taking time to share your concerns.

I ask that you please allow us 3-4 working days to deliver the products, as we consider it our privilege to have you as a customer.

Thank you
SSS

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Address: Mohali, Punjab, 160056

Website: streetstylestore.com

I have buy shoes (Order number#1352160) online through your website (Sss) and it was paid through debit card but in your system it's showing cod.

Payment

Refer attached data and give me refund asap

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Address: New Delhi, Delhi, 110091

I placed an order on jan 14 and moved it to priority dispatch a month back and still my order has not been delivered. It has already evaded your polocy of 21 days and beyond. I expect a healthy relationship for you to mentain with your clients .
Kindly do the needful as soon as possible.
Order id-LNULGOHXU

P.s. i have alreadt complained multiple times and still it hasnt been redolve.

Apr 21, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Mar 15, 2017

Street Style Store Customer Care's response Hi Alisha Farooqui

I apologize if our service did not meet your expectations, and appreciate you taking time to share your concerns.

I ask that you please allow us 3-4 working days to deliver the products, as we consider it our privilege to have you as a customer.

Thank you
SSS

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Address: Bangalore, Karnataka, 560064

Website: Street Style Stpre

I have ordered product (Shoes for rs 899) during november 2017 & i have received this end of december. I requested for changing the size & they have sent ticket for the same. But till today no response from the team & i have called 50 times till today to their number but nobody responding. Also send many mails but no response. I want to exchange this with next size available. Pls help me for the same.

Apr 15, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Mar 15, 2017

Street Style Store Customer Care's response Hi Rekha D

Sorry for inconvenience we are arranging your reverse pick up again it will be done in next 2 working days.

Thank you
SSS

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Address: New Delhi, Delhi, 751024

Website: streetstylestore.com

Hello team,
Ordered a product 3 months back. Raised a request for exchange. Gave the product to delivery boy. But after so many complaints, i have still not got exchanged product.in each complaint, product is being marked as priority dispatch. Till now 18 priority dispatch has been done for the same product. Please either return the amount or deliver the product asap. I have registered a complain in cosumerforum and they are also keeping a eye on this matter.
Order reference pzhtumhca - placed on 01/24/2017

Apr 15, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Mar 15, 2017

Street Style Store Customer Care's response Hi Kumar shubhendu

This is to inform you that the product you have selected (Set: A New Altitude Top+ Pants : XL) is out of stock kindly choose another product so that we can make the changes in your order.

Thank you
SSS

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Address: 400078

Website: Streetstylestore.com

I have ordered pair of shoes one month back and I have recieved wrong size. I raised an exchange request on website. Within two days pickup was arranged and I handover the parcel. After that day I have been continuously following up with helpdesk but failed to recieved any reply. I have already paid money and product has not yet delivered neither I received any update from them.
Customer care service# is always busy or else they dont pickup the call. Please help how would I get either product or if not I want my money back.
Also few days back on website it was showing exchange request against my order id and now it is showing delivered.

Are they just sitting to eat people money. Such a disgusting service. First time I have ordered somerhing and I feel bad what kind of business they are doing.

May 7, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Mar 15, 2017

Street Style Store Customer Care's response Hi Dhriti Sehra

We have made your replacement order # 1383021. We request you to kindly provide us next 7-8 working days time we will make it dispatch your order on high priority.

Thank you
SSS

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Address: Udaipur, Rajasthan, 313001

The shoes I have ordered are not of the size that fits me so wanted to get them exchanged..

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Address: 400067

Website: Street style store

The product that I ordered is completely different than the description and the picture. This is a very clear case of misleading and fraud if you do not agree for a refund. Below are the pictures of the product displayed on your website and the product that I received. Also the size is to big to be a 35. The product looks so cheap and tacky and also it's description says it's beige but the product that I received is plane white with no sign of resemblance. This is highly disappointing! I had ordered these lovely looking shoes on your website on the 23rd of January and after waiting for almost 2 months this is what I get! I understand you are here to earn money but what you are doing here is completely unethical. Please revert to this message ASAP.

May 13, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Mar 15, 2017

Street Style Store Customer Care's response Hi Kirti Sharma

The pick up will be done within 2-3 working days. Then you can inform us and we will go ahead with the exchange accordingly.

Thank you
SSS

Mar 21, 2017

Updated by Kirti1128 Hi,

The pick up for the product is done. Please update me with the further steps.

Thank you

Mar 27, 2017

Updated by Kirti1128 Hi,

It's been 7 days since the product was picked up from my place. I need the details as to how will the refund process work. I at least expect a response from the company. I've already had enough inconvenience from your end. Anymore of it and I won't be able to help but register a complaint against your company to the consumer services.

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Address: 470004

I have received a dress from sss which i i haven't even ordered worth 949. N tried contacting them but unable to contact. I want to return it n want to have my amount back.
I have only added one of the product in the cart which even was a different product m was not the one I received. I don't how can they do that. This is how they tricked may be. I want my money back.

Apr 14, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Mar 14, 2017

Street Style Store Customer Care's response Hi Rashi Goswami

Your order was worth 899 and cod charges Rs 50 so total amount came out to be Rs 949.

Thank you
SSS

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Address: 403507

Website: StreetStyleStore.com

I had ordered the ' 3 for 999 ' on the 7th of february. I checked the order status. It says order spilt. Also, in the orders history. #1282926 this order shows just two of the tops and doesn't seem to show the 3rd top i had ordered. I had ordered it a month back and i haven't still received the product. I need it before the 21st of march. It's urgent. Please help me out. Cause there's no other way i can seem to seek help.
Also, the delivery status shows just 500 for 1 top. But where else, the delivery people take 1500 do all the three tops since they're not gonna come togther.

May 3, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Mar 14, 2017

Street Style Store Customer Care's response Hi Nadia Khatib

An update on your query regarding the order with streetstylestore.com. Your order #1282926 is ready for dispatch. This means that we will ship your order next 2-3 business days.

Thank you
SSS

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Address: Hyderabad, Andhra Pradesh, 500074

Website: streetstylestore.com

Hello,
I have ordered shoes on 31 dec, 2016. Its almost 3months and till now order is not received but the status of order is delivered. I donno for whom order is delivered. Please provide pod. If you couldnt do so cancel my order and refund my money. The bad thing is i have paid money online or else i would have not bothered and get the shoes from some other site.
No response when we try to contact customer care.
Order reference: acqswjvuf

Thanks,
Sk

May 15, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Mar 14, 2017

Street Style Store Customer Care's response Hi Sushma Kanugu

Kindly provide us the 4-5 working days time we are arranging the POD of your order.

Thank you
SSS

Mar 21, 2017

Updated by Nani SK Any update?

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N

Nani SK

from Delhi, Delhi

Mar 21, 2017

No update till now. Please resolve this asap.

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Address: 110091

Website: streetstylestore.com

I am still waiting and my order has not been delivered yet. Also i checked on my account one of my order is not even displayed in my orders even though i have paid for and the payment has been accepted.
Order id - [protected]-2816749
it is not displayed in my orders and i am not getting any updates for the same on my mail

my second order is also due for deliver, ordered in january, already added to priority dispatch a month ago and no sign o[censored]pdation any further. please look into the matter.
order id-LNULGOHXU

P.S.- I am complaining for the sixth time.

May 14, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Mar 14, 2017

Street Style Store Customer Care's response Hi Alisha Farooqui

I apologize if our service did not meet your expectations, and appreciate you taking time to share your concerns.

I ask that you please allow us 3-4 working days to deliver the products, as we consider it our privilege to have you as a customer.

Amount worth Rs 1298 has been refunded from our end however, the concerned bank may require some time for the entire process to be accomplished which varies from 3-4 working days depending on the card issuing bank.

Thank you
SSS

Mar 14, 2017

Updated by Alisha Farooqui I just contacted ccavenue and they are saying you have cancelled the refund. What is going on?

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Address: 500024

I placed an order on 16 February 2017.My order no.is 1313312 and had not been delivered yet ..the product delivery date was 9 March 2017 but was not delivered it's very pathetic you people don't even reply to our emails and calls... this was my first order and i am very disappointed with your customer service.where's my order and when will it be delivered it's more than 21 days now.

Apr 21, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Mar 14, 2017

Street Style Store Customer Care's response Hi SYEDA NABILA

As per our record your order #1313312 has been delivered at given address on date 12 March 2017.

Thank you
SSS

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Address: Udupi, Karnataka, 576104

Website: streetstylestore.com

I have placed order number #1290528 ordering 4 shoes on 9th February and the order still has not been dispatched after 30 days and after submitting multiple queries on their website. Please see the status of the order and have it delivered soon.

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Address: New Delhi, Delhi, 110017

Website: streetstylestore.com

I ordered 4 pairs of shoes from street style store on 3rd feb, i received the order shortly but two of them were smaller so i exchange them for a bigger size, the product was picked up soon after but ever since then there is no report of the delivery. The status on the site shows delivered. It hasn't yet been delivered. Its my sister's wedding in a week and it's really disappointing.
The order no. Is 1271757
Order reference is wpvqsfbow
Please resolve the issue as fast as you can.

Apr 14, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Mar 14, 2017

Street Style Store Customer Care's response Hi Khadija Sana

We have made your replacement order #1379887. We request you to kindly provide us next 7-8 working days time we will make it dispatch your order on high priority.

Thank you
SSS

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Address: Haridwar, Uttarakhand, 249403

Website: streetstylestore.com

I ordered shoes but the size was small so i raised a request to exchange and i returned to the courier guy with reference no[protected] on 3rd march... But till now neither i got any acknowledgment mail nor my product been exchanged.. This company doesn't have any no so that customer can call regarding their issue.. They should atleast be punctual... Rubbish service this company is giving... M never gonna suggest anyone to buy anything from this website... Send my product or refund my money... Asap...

Apr 15, 2017

Complaint marked as Resolved

Street Style Store customer support has been notified about the posted complaint.

Verified Support

Mar 15, 2017

Street Style Store Customer Care's response Hi Anjali Singh

We have made your replacement order #1381863 . We request you to kindly provide us next 7-8 working days time we will make it dispatch your order on high priority.

Thank you
SSS

Street Style Store Complaints & Reviews

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Street Style Store reviews & complaints page 185

Order of 2 for 999 shoes not yet delivered

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Regarding my refund

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Order not received after 30 days

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Twice deduction of money

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I have still not received a replacement

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Payment issue-wrong deduction of money

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1 pair of my shoes not delivered

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Got smaller size which i required bigger size

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Exchanged product not delivered despite many complaints

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Order id 1351452

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Shoe size

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19515- get the keyhole story heels (Beige)-shoe size 35

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Did not ordered a dress but received one worth 949. Highly irresponsible

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Not proper management of delivery

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Order not yet delivered but the status is delivered

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Intolerance

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Pathetic

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Pending order #1290528

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Exchange not completed even after so many days have passed

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Shoes exchange

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