Street Style Store Complaints & Reviews

I ordered 3 shoes under the category of buying 3 shoes for 999/- and my order ID is TMLVJBKIV. I ordered on August 18, 2016 and even after repeated follow ups, I still have not received my order. The site says it takes 3-21 days to deliver the products so I intimidated the team on September 15 asking about the delivery status. They said that the courier company had some issues and they were not able to deliver and it will be delivered in 2-3 days. I obviously did not receive it in 2-3 days and I mailed them again and again to which they replied back that they are arranging for an alternative delivery. I still kept my calm and on September 26, I got a mail saying the products are out for delivery and I will receive them in next 24-48 hours. Again, I did not receive the products and after following up again, I get a mail on October 3rd that they have escalated the matter with the courier company. First, I do not understand that if it is an issue with the courier company, why should I suffer ? Secondly, why they keep lying about the status of the products. Since then, I am following up and sending dozens of mails to which no one is replying back.

This is the worst customer service I have ever experienced. Refund my money back, I am not at all interested in your products now.

I ordered 2 shoe of rs. 1349, on 23/09/2016 and I got product on 01/10/2016, I want to replace the product and want size 38 so i click on replace and email them about my size and product pick up query. But there is no confirmation mail for pickup now it's been 11 days. I send them mail regarding the replace n pickup but I got nothing they never tell me about when there team came to pickup the product and when I got replaced product. Order reference: #970562.

Itz was seriously so much irritating that no one can receive my call ..on your number the day before yesterday I call and a girl replies me that my product was shipped from
There company but still I didn't got it wht the ... You guys are BS seriously!!

I read and have come to know from my frnds abt this website so I ordered 3 for 999. i recvd the order and same day i recvd my order on my name n my address but i havent ordered those shoes at all. As i was not home my dad paid COD 1349 and took the 2 shoes which were not of my size as well..

I am calling them every now and then and ders no response.
i am very upset and angry and when I have rechecked my order history its showing one more order has been shipped.
Funny part is I have not ordered that and its nt my size as well.

SSS please be responsible, when you ppl can take money pls du ua service well.

I mailed these guys on 6th Oct and today is 9th Oct, it seems their 24 hours have not been over yet. No update on my status. they have neither refunded my money back nor delivered my order. The order was placed on 16/9/2016, Its been 24 days already and they promise to deliver between 3-21 days.

These guys are fraud. Pathetic service. No response. Waste of time and money.

Their office address : 206, Bhagwati Sadan Building, Plot No 8, Shalimar Bagh, Delhi - 110088, BH-Block Market, Near Nainital Bank

This is regarding my order that was placed on 22nd of September and have yet not received it. I requested for my order to be delivered before or even on 9th of October (i.e today) as I would be out town for a week and I wanted to take my order with myself.
I have emailed at the help desk of the website street style store several times in the last 2 days n haven't yet received any appropriate response. I have already paid around 4 thousand for my order.
Please see to this.

I have made a order and also done the payment.I have the payment details but whenever i log in to my account and trying to see the delivery status of my product it is showing that there is no placed order then how come my payment is done. Every day im mailing you and there is no feedback from you. If you cannot do your best then why are you people do the job.
Please make my refund back.

Regards,

Priyanka ngle

I had ordered a pair of shoes. However, the size was not right and also the quality was not good, so i have ordered the replacement of the same. But now I don't want those shoes and instead would like to get my refund or another product may be .I am having a very bad experience as this is my first time shopping with street style store. Do look into the matter as I am exhausted mailing you. and also your number is never answered. Do not provide a number if you have no reach to it.

Thank You...

I have ordered a pair of slippers. However, the size was not right, so i have ordered the replacement of the same. But there in no update on the refund. I have been waiting for the last one month. I am having a very bad experience as this is my first time shopping with street style store. Do look into the matter as I am exhausted mailing you. and also your number is never answered. Do not provide a number if you have no reach to it.

Thank You.

Hello
I placed and order on 20/08/2016 amounting to rs. 1898 the order number being #888681. My order was split into two on 16/09/2016 into #954540 and #888681
It has been 48 days and i have not received the complete order yet. I was told that they need 3-21 days for the whole order. There is no reply from their side to complaints and mails from me

I had placed an order (Order no: #942917) for 2 shoes on 11th Sep; it's almost a month that i have not received an order. When contacted helpdesk some agent called Silky assured that my order will be dispatched on priority in 4-5 days. Again that didn't happen. Now nobody is replying to my emails.

I had ordered earlier from SSS too and that time they did order on time but it's very disappointing this time round.

Hi,
I have reached out to your mail id regarding a purchase of products worth 2.2k with order numbers - #841125 and #841495. Also, I have written to you on FB inbox, but again- fail to receive ANY response.

On ordering the products, there was a technical glitch on site and due to which I reached out to Silky through the official mail id. I got a response after a month that the order has been processed.

After ONE MONTH and 9 days I get the products. And I must tell you ALL OF THE PRODUCTS WERE DEFECTED- 2 sneakers and 3 ethnic strapped footwears. One shoe was torn while the other had the soul sticking out (although this product was not returned). The other three footwears were wobly and ILL FITTED.

I then requested for a return and after few days the products were taken successfully for return. I wrote to you confirming the return.

Since then I have NOT RECEIVED ANY RESPONSE!

I have been continuously writing mails and pinging on FB but received NO RESPONSE SO FAR!!

I want to know the status and WANT MY MONEY BACK!!

This is one horrendous site and pathetic service, selling the cheapest products!!

I continue to await the response!

Regards,
Thelma
Bangalore- 560068

I have ordered 2 shoes and paid the money online.
Its almost a month now and I haven't received my product I am trying to follow up on emails and calls every now and then however we are unable to reach on the number [protected] and also no one is reverting on the emails
i have ordered this for my honeymoon and i am very upset and irritated with the service provided. I wish to have my product by 11th Oct 2016
order#[protected]-2219017

Hi,
I had ordered shoes & sandal (i.e Sweet with twist-Shoe Size 39 & Printed ankle flat-Shpe size-39) from Street Style Store on 14th sep 2016 & get recieved same on 22nd sep 2016, but I am not satisfied with size/fit so I drop a exchange request with new fit/size i.e 38 shoe size via mail on 22nd sep 2016.

Now pick up is done for exchange on 27th sep, as per Customer exceutive I drop a acknowedgement mail of an exchange to the Customer mail of the company i.e [protected]@streetstylestore.com.

But I didnt get exchange product of new size/fit yet. I drop a reminder mail about this two times to the company helpdesk. There is no response from their side & also didn't get new product.

Also in My account in order history track it shows wrong status "Exchange product recieved".

Kindly Resolve my Complaint asap, either they should sent my product or they should refund my amount i.e 999rs

This is very pathetic for me.

Hi,

This is to notify that I have ordered 2 things from SSS store for the first time.The dress purchased( order No #958444) had defect in the zip and the bag ordered was exactly different from the picture being displayed(instead of golden beads being displayed it had white beads).I had requested for return but after 15 days of delivery also mu requested has not been processed
The bag I have received (Order No #958406) is not even close to what was being displayed on the website.
I even tried to reach the number provided by the company on the website but no response was received.Multiple mails have been sent since then but no one from the company replies on the queries.

Request you to please take this on priority and either return the shipment or refund the entire amount with the delivery charges.
Thanks

I had placed the order #514405 replacement order# 661124 on 18th february 2016. Till today i have not received the product. I asked them for the refund. They are saying their policy is refund will be as credit note in their site account. As i do not wish to further transact on this site. I would like the refund in my bank account. But they are refusing. I want my compensation as i am least interested in the product now as choice changes with time. I would request you to get my amount refunded from this company. I am just continuosly mailing them after a week since april but the product has not been made vaialbale to me. Evertime i am hearing replies it will be sent to me in a week or so since last 6 months.

I have ordered a sandal on 15 th sept and my order I'd is 953409 has not yet been delivered to me . Please deliver it asap . Mail the detail to [protected]@gmail.com

I have placed order no. Order #909970 08/30/2016 total price rs 1, 499 ccavenue priority dispatch - dress - details.

This status i am getting since 11th september but still i did not received my product. There is no customer service availabel on phone. I am only getting below mail always. It more than a one month.

Dear anjum nisha khan,

We would like to acknowledge that we have received your request and a ticket has been created with ticket id - 380314.
A support representative will be reviewing your request and will send you a personal response. (Usually within 24 hours).

To view the status of the ticket or add comments, please visit
http://streetstylestore.freshdesk.com/helpdesk/tickets/380314

Thank you for your patience.

Sincerely,
Street style store support team

Kindly do the needful and help me to get my money back. This site totally farud.

I had order some items from sss on 9/06/2016 of rs. 2800/- approx by my card. I had mailed so many time to sss customer care people but they didnt response me back. Only received autoreply from them "we would like to acknowledge that we have received your request and a ticket has been created with ticket id - 379660. A support representative will be reviewing your request and will send you a personal response. (Usually within 24 hours)."
Till date i didnt received any call or message from them and i had wrote a mail to them for refund asap.

I have placed one order in june which they failed to deliver it on time. They have deliver that order after 2 month when i was not available to the city.

I am not sure about the return policy now they are not doing credit back that amount neither i can see the amount credit in my street style store.

I have tried to contact them as well as call them. Very poor service no one will respond to emails.

This is my order no.#742475